Toni did a wonderful job and helped me get set up with my car storage!
Steph was awesome! Totally helped get everything I needed done! Great customer service! The best!
Very good front desk service. Thank you
Steph answered all the questions I had for her and was very helpful with helping me rent a storage unit...
Wonderful experience, I am a first time buyer of an auctioned storage unit, Toni at the front helped me through the whole process with patience and ease, these guys rock!
I had an easy and streamlined rental process, thanks to Toni.
Toni gives a great help on the rental documentations.
Quick and easy experience.
Great service!
Great customer service! Very clean. Got the right size for my belongings.
Great customer service! Highly recommended
Bev is great! She really helped us with some more complicated logistics while getting moved in and out!
Toni is very greatly and kind
Friendly staff, place is great, staff is helpful. Toni is so sweet, and she helped us with everything, explained us fully and helped us renting as well.
I'm kinda harsh at these reviews things. Restaurants mostly (read them. google reviews .. they matter) and I don't hold back I'll tell when a place is Shitty... but this Is a rare review that I only passively came in contact with by riding with a friend and her son from Purdue. I'd never had to deal with storage before ever, but now I learned It isn't that bad. like around $40 a month and space was mind blowing.. we didn't even fill up half of it sloppy packed. security was more than my paranoid mind could come up with.. just wow. sucks to have to enter a code to get in and one to get out.. but they gave us a card! Hallelujah... but to to see other people wandering around wondering .. "how do I get out".. entry code gets a name greeting.. exit does too and a txt that someone entered your area.. amazing.. I have no recommendations.. perfect setup. ( I always have recommendations or advise but finally).. thank GOD found some business as smart as me. Hands down.. go here. and I live in Starke county up north and have no ties with these probably horrible people.. but, hell..If they make my life easier.. and cause no problems (which they have and they have not .. mind blown) they might be good people .. Hope they keep on keeping on and I never have to talk to even one of them. but Damn good job. nice to once see people doing a good job. Surprising how rare that is.. hope someone doesn't buy you out and start scamming everyone.. happens 100% of the time.. so far.
Phenomenal service offered. Toni and Blaine offered great and helpful service. They explain the process kindly and offered good natured advice. The complex was clean and the process to sign up was quick and efficient. The units themselves were spacious and clean
Highly recommended this branch of public storage. Would offer 6 stars if I could for just the service
The place is great, staff is helpfull. Toni is so sweet, and she helped us with everything, explained us fully and helped us renting as well.
Very helpful I had some issues and they were resolved expertly. Toni was the best helped me every step of the way.
Toni was SO helpful in getting me set up. She answered all of my questions and walked me through the process.
Steph did a great job taking care of our needs for storage. One time and great follow up.
These folks are great. Toni helped me smooth out a problem of my own making. Good site, good rates and nice people!
Great customer service. Thanks again Toni.
Toni and Stephanie in the office were extremely helpful.
Quick and smooth reservation process. Polite and helpful staff - Steph.
Called and asked about the prices on the unites and Toni was able to answer my questions. As well as what location is closer to me.
The experience was wonderful. Toni answered all my questions on the sizes of the units.
Great experience! The units are very clean. Stephanie helped me transfer my unit. She was very understanding, and polite. Great customer service.
Stephanie was very knowledgeable and courteous throughout the sign up process.
Friendly, courteous, and efficient service. Thanks, Stephanie!
Excellent service from Public Storage!!!
Friendly , helpful staff.
Amazing Customer Service! Stephanie and Toni answered all of my questions and helped me with everything!
Toni is awesome! Her customer service is really good. Great people person...tough to fill her shoes. Beautiful young lady that rocks what she does for a living.
Toni at the front desk is friendly knowledgeable and always helpful and polite. It’s always an amazing experience. Thanks Toni
Very friendly and professional help from Steph. She was able to answer all my questions!
Great experience working with Toni made this rental easy great customer service working with her. Thank you again for the experience.
Very professional, pleasant, and helpful. Clean need I say more. If so Toni is great and Stephanie is amazing.
Very helpful and informative
I had a wonder ,person Stephanie who was patient and took her time to help me through the process she is Awesome
Stephanie was very awesome and helpful and great customer service
Staff are fantastic. Toni and Stephanie are friendly, professional, and helpful. Facility is clean, secure, and convenient. Highly recommend.
I had a wonderful experience with Toni and Stephanie. I highly recommend.
Although I did not end up renting a unit, I was overall pleased with my experience. I explained what I would be needing the unit for and I was given options on what would work best for me. Josh was really helpful and thorough with his information that was provided. As previously mentioned, I did not end up renting a unit but could see myself doing so in the future. Highly recommend this property!
Very nice staff, helped me get a storage unit quickly and easily and walked me through the whole process very well (first time getting a storage unit so I had many questions)
Everyone here is really helpful. Josh is always nice and communicates efficiently. I recommend this store to all my friends and family.
Stopped by to talk to someone about the cost of renting as I need something close to campus. They were very knowledgeable and answered all my questions.
The staff here are very GREAT.
simple and easy to use. Just sign up on the website and make a phone call if needed. Just remember to go in person first as your storage place might be not at the actual store but a block away at the warehouse.
Staff was very candid, helpful, and knowledgeable. The newer people said that they were newer but immediately escalated the questions that they couldn’t answer directly. We are very happy with our unit and the staff there!
Great friendly staff that helped with my storage needs.
Very helpful and fun experience it’s a beautiful fun blond lady with positive energy, very trustworthy
The staff here is patient, kind, and polite with meeting its customers' needs!
Good place, very helpful!
Staff was very helpful, kind, and answered all my questions. Toni and Kate made everything quick, easy, and we’re super friendly!
Rental experience was very streamlined. Toni was a great help throughout the process!
Little mix up between where the office is located but read the sign. Kate was very helpful and provided me with excellent service. 👏
Simply self storage provided a friendly and very safe and secure storage facility to me for about 2years. They were always so helpful and the secured access was great with my valuables and keepsakes.
Kate was wonderful in assisting us. She was very friendly, showed us around and answered all our questions. I highly recommend considering this branch for your storage purposes.
It was great experience renting a storage unit here.
The prices were very reasonable, clean unit and helpful staff.
Fabulous customer service! Great hours. Great management!
There really nice people happy go lucky smiling faces
5/5. - The best storage place to store your items for a longer term. Katie and Beverly offered a great service that was easy to navigate. The prices were very reasonable and student-friendly compared to anywhere else. I will definitely come again next year and would maintain a great relationship with this business. If you are looking for storage in WL, this simply storage facility should be the first one that should come to your mind!
Nothing quite like it. Amazing staff, clean units, and above all, affordable prices! If you are a student or just someone who needs to store a couple things, THIS IS THE PLACE TO GO! The ladies, Katie and Beverly (I hope I spelled that right) were extremely friendly and cooperative.
The ladies in the office are very nice and super helpful. Popped in last minute and they were able to help me! Thanks ladies!
Friendly, helpful staff! I was charged for two months though. Not sure if I missed a monthly minimum.
EDIT: I totally read the receipt wrong. Everything was good!
Great prices and very well maintained units.
Awesome service! I came there as a first year college student looking to store some things and I couldn’t have been more welcomed and helped.
Toni was very wonderful and helpful! The process went smooth and efficiently. Would def recommend to others
Trouble getting into my storage area. They were quick, helpful, understanding of my confusion. Helped with new locks. Gave me a card with all the info I need for future visits. Nice friendly faces!
Very helpful and polite. Would recommend to anyone.
Had all my questions answered with no hesitation. Told me few good ideas on what size I needed. Staff was very nice and polite. The manager Toni and other Co worker both very eager to help with questions about my insurance options also.