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Address

1900 Sagamore Pkwy W
West Lafayette, IN 47906

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

765-440-3814

765-440-3814

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

765-440-3814

765-440-3814

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x10'
    Online only price
    $ 19/mo
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    $1 first month rent
    Small 5'x10'
    • Upstairs/stairs
    $ 19/mo $24
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    $1 first month rent

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    5'x10'
    Online only price
    $ 29/mo
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    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 29/mo $36
    Online only price
    $1 first month rent

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  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x15'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 33/mo $41
    Online only price
    $1 first month rent

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    10'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 59/mo $74
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    $1 first month rent

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    12'x30'
    Online only price
    $ 71/mo
    Online only price
    $1 first month rent
    Parking 12'x30'
    • Uncovered parking
    $ 71/mo $89
    Online only price
    $1 first month rent

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    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 76/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 76/mo $95
    Online only price
    $1 first month rent

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    10'x20'
    Online only price
    $ 94/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 94/mo $117
    Online only price
    $1 first month rent

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    10'x30'
    Online only price
    $ 128/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 128/mo $160
    Online only price
    2nd Month Free

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Self-Storage Near West Lafayette
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

West Lafayette Storage Units off Sagamore Parkway W Near Purdue University

Find a great selection of storage units in West Lafayette near Purdue University. We've got a storage solution for everyone here, with indoor climate controlled storage units, outdoor storage units, and vehicle storage options.

Small Lafayette Storage Units

A 5x5 storage unit is a great way to keep your clubs organized between rounds at the area's many golf courses, including West Lafayette Golf, the Country Club Kampen-Cosler Course, and Ackerman-Allen Course.
 
A 5x10 storage unit is perfect for dorm dwellers. Store school supplies, spare clothing, bikes, and small appliances out of the way until you need them. These popular storage units are also great to store athletic gear between practice at the France A. Córdova Recreational Sports Center.

Medium Lafayette Storage Units

Moving to an apartment off campus? A 10x10 storage unit can help renters and roommates maximize a smaller space by getting a spare couch, ottoman, or coffee table out of the way.

Large Lafayette Storage Units

Local homeowners can use a 10x20 storage unit to store larger items, furniture and appliances, during a move or renovation.

Climate Controlled Lafayette Storage Units

We have a great selection of self storage solutions here, including indoor climate controlled storage units and outdoor storage units with drive-up access.

Lafayette Vehicle Storage

If you need to store a car near campus, we've also got a selection of vehicle storage options here, including covered parking for cars, trucks, RVs, and boats.
 
When you finish storing, enjoy all that life on campus at Purdue has to offer. Check out a game at the Ross-Ade Stadium (go Boilermakers!), enjoy a show at the Elliott Hall of Music, or relax at Happy Hollow Park.
 
You can also enjoy all that Prophetstown State Park. Whether you go for camping, hiking, birdwatching, or an outdoor show at the Tippecanoe County Amphitheater Park, it's a great place to unwind after getting organized.
 
Use our eRental program to book a contactless move-in and see how easy cutting clutter can be!
 
We also have nearby locations on Sagamore Parkway St and Old U.S. Highway 241 S if you're still looking for your perfect storage solution.
At this West Lafayette Public Storage you'll find:

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 223)

December 5, 2023
Google Public Storage Jasmine Henry
New owners are horrible. Raising prices on units when you have a signed contract. Watch your rates and what they charge you. No one will ever be available by phone, and they provide very little help in person. The manager Trisha is rude and hangs up on customers Might I add, they're EXTREMELY DECEITFUL. I SIGNED A CONTRACT 09/29 (WHEN THEY FIRST TOOK OVER) WITH MY PRICE THAT I WAS PAYING FOR 2 YEARS. THEY CLAIMED THEY SENT ME A LETTER VIA MAIL ON 10/01/23 STATING THAT MY PRICE WOULD CHANGE. NO NEW CONTRACT SIGNED OR ANYTHING. I ALSO QUESTIONED WHY THEY SENT A LETTER WHEN EVERYTHING HAS BEEN COMMUNICATED VIA EMAIL (CONTRACT ALSO SAYS INCREASES OR CHANGES WOULD BE COMMUNICATED VIA EMAIL). YET THEY MAILED A LETTER OUT TWO DAYS AFTER I SIGNED A CONTRACT. THEY'RE EXCUSE...... ALL CONTRACTS ARE MONTH TO MONTH SO THEY CAN CHANGE WHAT THEY WHEN THEY WANT. THEY'RE SCAMMING CUSTOMERS
December 4, 2023
Google Public Storage Shilun Wu
They just keep raising their prices on the units. The staff there isn't helpful much when I couldn't get my unit to open since someone replaced my locks??? They have no idea what happened even though it's one of the locks they sold.
November 10, 2023
Google Public Storage Jerry Budd
The old owners were a bit better, this company could care less, they just want money. No pro-rating for move out like the old company would, forced insurance payments that "you need proof if you decline" but no one cares to see proof. it's all just directed at making you feel like you need to pay more for less. drive a bit further and find a better place.
October 5, 2023
Google Public Storage Phil Barajas
I typically do not write negative reviews, but this place is the worst and people need to be warned of the complete lack of respect for other people's property this company displayed. We have had our camper stored here for 5 years and it took only one week of new ownership by public storage for us to move to another facility. When they repainted the building, they completely covered our camper in overspray. No one bothered to call us to let us know the repaint was happening nor have we ever received a call from management with an apology. Also, there are other campers with the same issue, and I would be shocked if anyone from this lousy company called them. Also, they use the term "secured" storage very loosely as the gate to the facility had been left open for weeks so random people could come and go as they pleased. There are plenty of other storage options in town, so you don't have to deal with this mess.
August 30, 2023
Google Public Storage Sarah Glass
August 30, 2023
Google Public Storage Kendall Moore
July 28, 2023
Google Public Storage Bilal Ahmed
July 18, 2023
Google Public Storage vt bridge
Zero star for the front desk lady. She is like why did u come in, get out.....pity for the owners. Advice to the owner: I understand the shortage of labor at this time but dont employ such person as they ruin ur future business.
June 26, 2023
Google Public Storage Luther Bustillos
Although I did not end up renting a unit, I was overall pleased with my experience. I explained what I would be needing the unit for and I was given options on what would work best for me. Josh was really helpful and thorough with his information that was provided. As previously mentioned, I did not end up renting a unit but could see myself doing so in the future. Highly recommend this property!
June 12, 2023
Google Public Storage Marilyn Wooten
June 12, 2023
Google Public Storage Tank Keepers
Rude and way over priced acted better then everyone like they didnt work at a storage place got a 10 by 10 climate for less then they wanted for a 5 by 10 non climate look elsewhere
June 1, 2023
Google Public Storage David Nagy (ThatOneBrit)
Very nice staff, helped me get a storage unit quickly and easily and walked me through the whole process very well (first time getting a storage unit so I had many questions)
May 30, 2023
Google Public Storage Monique 44
They are very expensive and the quoted price is not what you pay.
May 20, 2023
Google Public Storage xijun liu
lil expensive but okay
April 26, 2023
Google Public Storage Storm Spalding
Everyone here is really helpful. Josh is always nice and communicates efficiently. I recommend this store to all my friends and family.
April 18, 2023
Google Public Storage Zheng He
April 18, 2023
Google Public Storage Siyu Zhang
April 17, 2023
Google Public Storage Frank Carrillo
Stopped by to talk to someone about the cost of renting as I need something close to campus. They were very knowledgeable and answered all my questions.
April 10, 2023
Google Public Storage Accented Wanderer
1. Rate increase from $73 to $140 gave a bad taste at my last year ever renting at this place. 2. Wanted us to rent more when no one is renting, and wanted us out as soon as it gets filled bc we paid so little. The manger never mentions robbery-style price increase when moving in, nor mentioned anything about it. Though may left inside terms of service, this practice left me a terrible impression while being a long term tenant. Glad I am leaving this place forever and never to return again. if you are new, consider this, can you take the random price hit when it is your unlucky day? I suggest try Klondike Storage. More transparent pricing and always rented out.
March 27, 2023
Google Public Storage Spencer Yochum
The staff here are very GREAT.
March 21, 2023
Google Public Storage Philip Lee
simple and easy to use. Just sign up on the website and make a phone call if needed. Just remember to go in person first as your storage place might be not at the actual store but a block away at the warehouse.
March 10, 2023
Google Public Storage NDP Band Volunteer
Staff was very candid, helpful, and knowledgeable. The newer people said that they were newer but immediately escalated the questions that they couldn’t answer directly. We are very happy with our unit and the staff there!
February 20, 2023
Google Public Storage Michelle Morgan
February 20, 2023
Google Public Storage Jeremy Sorrells
Great friendly staff that helped with my storage needs.
February 20, 2023
Google Public Storage Trent Morgan
Called and asked about information om storage Toni Smith helped me amd told me all that i needed to know.
January 10, 2023
Google Public Storage Karra Kerker
January 6, 2023
Google Public Storage Brandon Summers
January 6, 2023
Google Public Storage Angelo Dellapenna
Very helpful and fun experience it’s a beautiful fun blond lady with positive energy, very trustworthy
December 20, 2022
Google Public Storage D
The staff here is patient, kind, and polite with meeting its customers' needs!
December 19, 2022
Google Public Storage saad sharief
Good place, very helpful!
December 16, 2022
Google Public Storage Kevin Johnson
Staff was very helpful, kind, and answered all my questions. Toni and Kate made everything quick, easy, and we’re super friendly!
November 28, 2022
Google Public Storage T Nadolsky
Rental experience was very streamlined. Toni was a great help throughout the process!
November 5, 2022
Google Public Storage Lisa Sanford
Little mix up between where the office is located but read the sign. Kate was very helpful and provided me with excellent service. 👏
November 4, 2022
Google Public Storage Nathan Vaught
November 3, 2022
Google Public Storage Edward Addo-Chidie
November 2, 2022
Google Public Storage Tiffany Cochran
Simply self storage provided a friendly and very safe and secure storage facility to me for about 2years. They were always so helpful and the secured access was great with my valuables and keepsakes.
October 18, 2022
Google Public Storage John Burr
50% price increase. Good luck everyone. They’ve inspired me to downsize
October 18, 2022
Google Public Storage Inez Wanamarta
Kate was wonderful in assisting us. She was very friendly, showed us around and answered all our questions. I highly recommend considering this branch for your storage purposes.
October 8, 2022
Google Public Storage Wu Ed
It was great experience renting a storage unit here.
October 4, 2022
Google Public Storage Trystan JLX
The manager Toni refuses to prorate our rent when we moved out the 4th day of the month. Even with a ten day notice it “can’t be prorated out, we can only prorate in” meaning if you obtain a unit the 20th day of a month your bill it gets prorated for the remaining days. However, 🤡because of corporate policy🤡 even if you gave a ten day notice of move out and left the 2nd day of the month you will still pay for the entire month. Toni will not comprehend that she, as a manager, has power to assist the customer and provide realistic and professional service and will instead succumb to the corporate powers that be. People like this don’t understand how to manage a franchise/business and if you feel like avoiding corporate sheep then I would recommend elsewhere.
September 24, 2022
Google Public Storage Clint R
The prices were very reasonable, clean unit and helpful staff.
September 23, 2022
Google Public Storage Diana H
Fabulous customer service! Great hours. Great management!
September 21, 2022
Google Public Storage Chip Herbst
There really nice people happy go lucky smiling faces
August 28, 2022
Google Public Storage Krishna N
5/5. - The best storage place to store your items for a longer term. Katie and Beverly offered a great service that was easy to navigate. The prices were very reasonable and student-friendly compared to anywhere else. I will definitely come again next year and would maintain a great relationship with this business. If you are looking for storage in WL, this simply storage facility should be the first one that should come to your mind!
August 28, 2022
Google Public Storage Shri Eda
Nothing quite like it. Amazing staff, clean units, and above all, affordable prices! If you are a student or just someone who needs to store a couple things, THIS IS THE PLACE TO GO! The ladies, Katie and Beverly (I hope I spelled that right) were extremely friendly and cooperative.
August 25, 2022
Google Public Storage Kendra McMahel
The ladies in the office are very nice and super helpful. Popped in last minute and they were able to help me! Thanks ladies!
July 7, 2022
Google Public Storage Phelan
Friendly, helpful staff! I was charged for two months though. Not sure if I missed a monthly minimum. EDIT: I totally read the receipt wrong. Everything was good!
June 24, 2022
Google Public Storage MEG DSG
Great prices and very well maintained units.
June 13, 2022
Google Public Storage Aaed Musa
Awesome service! I came there as a first year college student looking to store some things and I couldn’t have been more welcomed and helped.
June 9, 2022
Google Public Storage Jason Treadway (Echo5317 Gaming)
May 24, 2022
Google Public Storage Julie Kauffman
I like Simply Self Storage. The drives are kept clear of snow and ice in the winter and other types of debris in the other seasons. The staff is friendly and they have a restroom in the office. Recently when I was in dire need of an additional storage unit Simply Self Storage had just what I needed. My only complaint is that in the ten years or so that I have had a unit with them my rent has almost doubled, ugh 😕
May 2, 2022
Google Public Storage Matthew Williford
Very good.
May 2, 2022
Google Public Storage Alek Wisinski
Clean, good service
May 2, 2022
Google Public Storage Michael Knowlton
April 28, 2022
Google Public Storage Isaac Wallack
April 25, 2022
Google Public Storage Brandon Hsia
Toni was very wonderful and helpful! The process went smooth and efficiently. Would def recommend to others
April 15, 2022
Google Public Storage Taylor Oberlander
April 5, 2022
Google Public Storage Judy Quaintance
Trouble getting into my storage area. They were quick, helpful, understanding of my confusion. Helped with new locks. Gave me a card with all the info I need for future visits. Nice friendly faces!
March 16, 2022
Google Public Storage David Batta
March 15, 2022
Google Public Storage Connie Dean
March 9, 2022
Google Public Storage M
March 5, 2022
Google Public Storage Stacy
March 1, 2022
Google Public Storage Anthony Wallers
February 17, 2022
Google Public Storage Billy Bickett
February 17, 2022
Google Public Storage John Margeson
Very helpful and polite. Would recommend to anyone.
January 7, 2022
Google Public Storage Jimmie Keen
Had all my questions answered with no hesitation. Told me few good ideas on what size I needed. Staff was very nice and polite. The manager Toni and other Co worker both very eager to help with questions about my insurance options also.
December 14, 2021
Google Public Storage Arun SC
December 13, 2021
Google Public Storage Logan Neil
November 22, 2021
Google Public Storage Juan Paz
Today I had a terrible experience. Long history short: I was gonna rent storage for a friend, someone in the staff said it was fine on the phone. Then when I arrived, I got attended by another person and said I was not allowed to lease because the "company policy" does not allow that (without further explanation). The person we originally talked to (the one that said it was fine) washed his hand and told me that he was clear with the policy, which is a lie because I wouldn't be there in the first place losing my time. For the record, my problem is with the unreliable information, the lying, and the no sorry attitude for making me lose my time. I just hope that said "company policy" is true, and not the fact that I'm Colombian and I was reminded that in these places is not allowed the storage of "Ilegal" things.
September 11, 2021
Google Public Storage James Van Fossan
Staff great but this place needs updated bad. Drywall doesn't go all the way up. Insulation falling everywhere. Bugs all over.
August 27, 2021
Google Public Storage J B
July 20, 2021
Google Public Storage Joshua Kheryevan
July 15, 2021
Google Public Storage Margie Roesner
Very helpful! Quickly helped me when another storage unto company was unable to honor my reservation! Great customer service!
July 14, 2021
Google Public Storage Caitlin Sotelo
July 13, 2021
Google Public Storage Kore Jaye
July 9, 2021
Google Public Storage Denise Marie “Neeser” Denton
Nice company they work with you unlike most
July 8, 2021
Google Public Storage Raine H
We’ve had a unit here for more than a decade, but it has slowly gone down hill since the current company bought it several years ago from the original owners. The previous owners had an on site employee, did not skimp on ac or heating, and even provided coffee for its customers. Now, it’s very hot inside in the summer cold inside during winter. The bathrooms are disgusting and it’s dark and dingy. The purpose of this review however, is to warn current and prospective customers that when our unit’s overhead light went out and we called the main office, they told us that they have no intention of providing overhead lighting once the lights go out. The units will be dark and there will only be a hall light. They are simply waiting for the last light to go out. Our unit is already incredibly dark, even with the units around us still having working lights and the hallway light. There are no outlets available either, so you have to bring a flashlight. Unfortunately we will have to speed up our timeline of moving out of the unit before it gets pitch black and it becomes dangerous to be doing heavy lifting. Before you rent here, be sure to consider whether or not you’re comfortable with an unlit unit. We find this to be unreasonable for a place that advertises itself as climate controlled, safe and secure.
May 12, 2021
Google Public Storage Chris Pecora
Keaton is the best! He was helpful, courteous, and professional. He gave me all the info for the unit I needed and made paperwork a breeze. Facility is well maintained, I am happy to store belongings here.
May 5, 2021
Google Public Storage Ferdie Montoya
PEOPLE BEWARE!!! GO FIND ANOTHER STORAGE!!! So they have this special promotion for storage, the price is low but there is a catch! The storage is on the 2nd floor, I said no problem thinking that they have an elevator because its a storage place. But after we signed the contract we visited their remote site and found out that there is no elevator instead a very steep (30 deg.) pre-fabricated ladder that was used as stairs. I asked the site manager to give us another storage or refund us for that is not going to work for us. The manager won't give us another storage and told us that the stairs work for SOME people but not for all. I told him how can you carry the Refrigerator, the TV, Bed and other dorm stuff on a very steep ladder/stairs, its not going to work for us and I am not going to break my back for that. So I demanded a refund but they won't give us because they said its in the contract and yes I get it, BUT we have not use the storage at all nor step on it. We asked them to cancel our contract and refund us right after we found out that there is no elevator, we did that not even with 12 hours but still they won't do it. For me, its not about the money, I can pay double the amount that they charged us but its about playing FAIR with people. I am asking for refund because I felt we got fooled by this jokers. Simply Self Storage if you want to prosper and expand your business PLEASE play fair with your customer because they are ones whos going to bring you up. Good Luck!
April 26, 2021
Google Public Storage MaryAnn Sinclair
Super friendly and quick and easy! Loved my experience!
April 17, 2021
Google Public Storage jennifer gilchrist
Were long term Purdue parent renters - 2 kids & a couple years after grad. Staff friendly. Any issue was efficiently dealt with. Clean and dry unit. Best wishes SS and all you future Broiler grads!!
February 27, 2021
Google Public Storage Justin Alan
Well where to start... As I first walked into Simply, I thought it was gonna be a bang for my buck. Boy, was I blown away! The lovely employees helped me out so very much in what I was lookin for at the time. They even showed me around multiple units. Boy was I picky, but they survived it. I’m eternally grateful for the amount of work the employees put into me. EVERYONE SHOULD BUY AT SIMPLY
January 31, 2021
Google Public Storage lauren whitaker
January 11, 2021
Google Public Storage Michael Psarros (Skilopsaros)
December 9, 2020
Google Public Storage Nathan Workman
December 7, 2020
Google Public Storage Lydia Stevens
Excellent Customer Service along with reasonable prices.
October 19, 2020
Google Public Storage Scott Williams
It has a garbage bin that if you use, you get fined. But other than that they are pretty big, accessible, and has well lighting.
September 27, 2020
Google Public Storage Vernon Pratt
Easy to deal with. They have two locations close to each other in West Lafayette. The one close to Meijer is the one with the office in it. Update: no longer needed storage, emptied spot, called to cancel at end of month. They said all good no need to come in. They stopped sending email invoices. Checked my credit card statement, they have charged me anyway. Contacted by writing, they said too bad I had to come in(never had to in years past, I have used them before). Then they still billed me the next month after that. Now I am having to dispute charges with credit company.
August 19, 2020
Google Public Storage Cole Ciervo
The location is good and it’s cheap, but this past year I had quite a few issues here; when I opened my unit to move stuff out I was greeted by a dead, decaying mouse, cockroach poop all over EVERYTHING, and random pieces of popcorn or pasta on my stuff (I had stored no food in my unit).
July 28, 2020
Google Public Storage Random items
great place to store your stuff, had no issues during the time I rented there. staff in the office are great
July 16, 2020
Google Public Storage Betsy J
Just pulled items out of an expensive climate control unit in West Lafayette and discovered some type of mold growing on EVERYTHING. Numerous visits told me the humidity level exceeded what it should to keep this from happening. Everything stinks of dampness! Been paying $135-$169 per month for that! Price kept going up every few months. My daughter walked through the door and said, "This place reeks of dampness!" Don't expect your items to be cared for in this damp ridden facility! I asked the office girl about the dampness and was told I have $2000 in insurance. REALLY?? My beautiful Oak Sellers Hoosier cabinet is covered in fungi! One photo shows the veneer curling and peeling up from the dampness.
June 26, 2020
Google Public Storage Karsen kerfoot
Jenna was amazing at helping me find a unit that fit my specific needs! Very friendly and professional!
June 26, 2020
Google Public Storage Mckaylah Kerfoot
Jenna was very helpful. Answered all questions I had on the units and helped me to find one to fit what I was looking for. Very professional and friendly!
June 23, 2020
Google Public Storage Kassi Fyffe
Jenna was amazing at answering all of our questions about the units. She is also super friendly!
May 21, 2020
Google Public Storage Cheyann Shaw
Jenna was very helpful and great on answering any of my questions. Definitely recommend to anyone looking.
May 20, 2020
Google Public Storage Jacob Arthur
Jenna was very very helpful and the facility was extraordinary clean.
May 20, 2020
Google Public Storage Leslie Stetler
Called about purchasing packing materials. Very helpful. Was able to buy chair covers and wrapping paper - affordable and easy store location.
April 17, 2020
Google Public Storage Crystal Couvillion
April 17, 2020
Google Public Storage XxKookiez NowzxX
March 19, 2020
Google Public Storage AliceInWonderland
March 19, 2020
Google Public Storage L T
Jay was very rude and refused to help me. If I could give zero stars I would. Do not use this place!!!!!!!
March 19, 2020
Google Public Storage Eric Squires
Jay was extremely rude.
March 19, 2020
Google Public Storage Kawika David
March 18, 2020
Google Public Storage Brandon Stetler
Jenna helped me today in the process of getting a storage unit. She was very kind and very helpful in this process.
March 12, 2020
Google Public Storage Ben V
March 12, 2020
Google Public Storage Aahil Hussain
March 8, 2020
Google Public Storage Reagan Wilson
Was told I had a unit reserved for 14 days and talked to a women on the phone about pricing, then she cancelled my reservation after 5 days because I didn't answer her phone call while I was in class. I went in to show my confirmation email that said the date in which I had the unit reserved until and she basically told me the policy was 3 days, not 14, even though the confirmation email and website clearly stated 14 days. I asked to see where it said 3 days in writing and she said she could not show me. I could have reserved and paid for the same size storage unit I had originally reserved, but now for a much more expensive price. She claimed that there was nothing she could do, but also that there was no one else I could contact about the situation. Horrible customer service. If I could rate below 1 star, I would.
February 11, 2020
Google Public Storage Deedee Bradford
Cohen Cole has been an amazing person to work with. She is easy to talk to and has always been very helpful
January 27, 2020
Google Public Storage kaidi wang、
January 27, 2020
Google Public Storage Daniel Miller
Great staff, clean storage, affordable. I would 100% recommend simply self storage for all of your storage needs!!
January 14, 2020
Google Public Storage Xue Jenny
Great service! Very reasonable price!!
December 6, 2019
Google Public Storage Yu Zhang
Keep calling me after I moved out.
November 21, 2019
Google Public Storage J T
They charge 6 to take a payment online rude employee will not recommend this place
November 16, 2019
Google Public Storage Michael Lewin
Expensive rates.
September 30, 2019
Google Public Storage Brad Dahlenburg
Nice place 👍
September 21, 2019
Google Public Storage Joe Momma
When I called for a quote, the manager told me that the price would change day to day and that deals would also come and go on a daily basis. I told her that sounded shady and she indicated that all self storage places do this, similar to hotels. I called U-Haul and they said that isn't true and the price today would be the same tomorrow.
July 31, 2019
Google Public Storage Carlos Ruiz
July 30, 2019
Google Public Storage Gilberto Chacon
July 25, 2019
Google Public Storage D W
Service is not great. The unit had no lights in it because no one had ever changed the bulbs. Unit was very dirty. Climate control was mostly a joke. Humidity got up over 80% during the summer. Then to top it off.. they don't refund or pro-rate any fees. I moved out August 2nd but had to pay for ALL of August. I suggest looking for storage elsewhere.
July 23, 2019
Google Public Storage FlykeART LLC
July 23, 2019
Google Public Storage Santiago Merlano
Great service, good prices and quality storage units. 100% would recommend!
July 15, 2019
Google Public Storage Aditya Arole
July 7, 2019
Google Public Storage Andrew Labig
Blurst storage unit in all of Tippe canoe county
June 24, 2019
Google Public Storage Tobi Akerele
Great space
June 6, 2019
Google Public Storage marcia robinson
Had an issue with my storage unit, it never got resolved. Shame on you managers. I have been to the office many times, my husband and I spoke with different people and nothing changed. The leak in my unit is still there, after 8 months of having to drain a 30 gallon bucket, I gave up on talking to you people. Sure, the price is not too bad, but when you have your stuff damaged and nobody cares, it is pretty upsetting. I always paid my rent on time. When we rent a unit we expect our things to be safe from the weather, not the weather to be inside our unit. If it was not bad enough, the day I decided to move, the same vehicle that deliver my things could not go in to remove it. Seriously, customers service here is zero. I don't see how sending them an email is going to fix that.
May 6, 2019
Google Public Storage Tim Adams
The facility was very clean. We reserved a storage space online. When my wife and daughter got to the facility, the employees, Gail & Val, were very helpful, friendly and courteous. The price was good with smaller than expected incremental price increases for larger units. A great place for Purdue students to store their stuff between semesters.
April 23, 2019
Google Public Storage Ping Lin
People here are very welcoming and nice.
April 23, 2019
Google Public Storage Jordan Santos
Great customer service and patience for individuals who hasn't gone through a storage purchase before
April 23, 2019
Google Public Storage Bryan Loo
April 23, 2019
Google Public Storage Dhruv Chagi
March 25, 2019
Google Public Storage Tyron McNeal
Cohen was awesome and very helpful
March 17, 2019
Google Public Storage Steve Chestnut
Great boxes
January 31, 2019
Google Public Storage Boyd Smith
Cohen Cole... coolest person to talk to. Very informative while renting a unit.
January 9, 2019
Google Public Storage Bebo Wilson
I don't have a basis for judging the quality of their work as I have never used a storage center before; however, the service was adequate. They badger you to leave a review on Google, since management forces it as a metric to judge success. One practice that I wasn't a fan of was that they open a lock for you to use without explaining that you're about to be charged nearly $20 for it. I could bring my own lock. I feel like it is a cheap way to get extra money. Some of the storage units has insulation falling down and instead of fixing it they encourage you to buy a plastic cover. We had to sweep it out before we could use it, seems like basic maintenance.
December 31, 2018
Google Public Storage Mark
Very helpful staff and resonable rates.
December 10, 2018
Google Public Storage Garrett
Really great staff and several storage options to choose from! Prices are good compared to other storage units
December 1, 2018
Google Public Storage Haiyi Zhang
Cohen is great
November 7, 2018
Google Public Storage Sheldon
August 19, 2018
Google Public Storage Chanell Irvin
June 15, 2018
Google Public Storage Alexander Gokan
April 25, 2018
Google Public Storage Vishank Battar
The staff was very helpful and she made the whole process very easy
April 10, 2018
Google Public Storage Shelli Winningham
We are storing our fifth wheel here in the outside storage. Facility is clean and very convenient. Cohen was awesome to work with!
April 6, 2018
Google Public Storage Neptune Chang
April 1, 2018
Google Public Storage Albert Wiradharma
Great service!
April 1, 2018
Google Public Storage Kenneth Luciano Suhariono
Nice service, and easy process
April 1, 2018
Google Public Storage Austin Handojo
Clean and convenient place to store your stuff for summer 👍
March 31, 2018
Google Public Storage David Farrell
Just about what you would expect out of a storage facility but cohen was very friendly and helpful
March 31, 2018
Google Public Storage Cash Stephenson
Cohen was pretty rad.
March 31, 2018
Google Public Storage Joe McNaughton
The units have blue doors instead of brown doors now. Huge!
March 30, 2018
Google Public Storage Gale Holt
Clean!!! Friendly comparitive pricing
March 27, 2018
Google Public Storage Jay Westenhofer
March 26, 2018
Google Public Storage Burr Phillips
This year I called to reserve a Sagamore Pkwy unit for my Purdue son and Cohen said I had to be in within 2 weeks to do paperwork. I said that was not possible since I live 1,000 miles away and my son does not have a car. I had to cancel the reservation. So, I called Highway 231 Simply Storage an explained the situation and they said "just sign-up and pay on-line". I'm baffled why Cohen did make this suggest. FYI - Last year I had reserved a unit from Sagamore Parkway and when I called back to pay there was no answer and they did not return my messages. When I finally got through, the unit was no longer available. From my experience, Highway 231 is more professionally managed.
March 20, 2018
Google Public Storage Griffin Herdegen
2 years running, Cohen is awesome
March 18, 2018
Google Public Storage John Howard Cushman
cohen provided great, friendly, and informative customer service :):)
March 7, 2018
Google Public Storage VIPT_Kimiasa Walker
Been renting from them since September great n friendly customer severice. I highly recommend them.
March 6, 2018
Google Public Storage Tommy Cao
Good service and budget price
March 2, 2018
Google Public Storage Hotroder1992
March 1, 2018
Google Public Storage Ashia Sullivan
Cohen is a great person to be greeted by every time I come to pay my bill. Thank you for your service.
March 1, 2018
Google Public Storage Stephen Geheb
Cohen is very friendly and did a great job assisting me with my storage needs.
January 23, 2018
Google Public Storage Keriq Brye
I moved my customer's out and the were satisfied
December 26, 2017
Google Public Storage Chris Cozad
December 14, 2017
Google Public Storage Patrick Sprague
Manager was nice
December 7, 2017
Google Public Storage Alexander Elliott
Basic storage unit. Everything you imagine
December 4, 2017
Google Public Storage J
Awesome, awesome service. Very clean store and storage units!! The manager Cohen was so professional, knowledgeable, and just so nice.
December 2, 2017
Google Public Storage Ethan Wahl
Rude staff. the facility is not clean. wall insulation inside the storage rooms are falling. go other stores.
November 22, 2017
Google Public Storage Chris Brannan
November 21, 2017
Google Public Storage Sagar Garg
November 6, 2017
Google Public Storage Suleiman Alshumemry
Very welcoming. Excellent service.
November 6, 2017
Google Public Storage Ubaldo Perez
They are great, good prices and good treatment, the manager (Cohen Cole) was pretty nice and friendly with us.
November 4, 2017
Google Public Storage Jeanette Coats
The woman in the office was very nice and helpful
October 30, 2017
Google Public Storage Donna Williams
October 28, 2017
Google Public Storage Paris W.
Where do I start? From the moment I walked in I was greeted with joy and happiness. Cohen is amazing. She made me feel at home and I can trust them with my property. The place is clean great, excellent customer service. I couldn't ask for more. She is fast, helpful and knowledgeable about the products. Thank you so much for your time.
October 28, 2017
Google Public Storage Patrick Witcher
Cohen was amazing. She treated my wife and I like family. She was patient with us looking for the right size that fit our needs. I would highly recommend this place and Cohen to anyone. She goes beyond to help you... thank you for your help
October 26, 2017
Google Public Storage Maddie Lodics
Prices are great but the customer service is even better!
October 4, 2017
Google Public Storage Jessica Lanie
I really like this place!
September 28, 2017
Google Public Storage Colleen Steiner
It's a great place to store your extra stuff. The staff is friendly and they went out of their way to help me when I first rented a unit.
September 3, 2017
Google Public Storage Alexis Bounds
Cohen was super sweet and efficient
August 30, 2017
Google Public Storage Dongyu Dai
Really nice facility for storage! The price is really fair and the service is excellent!
August 30, 2017
Google Public Storage Shenyi Zhang
Great location
August 29, 2017
Google Public Storage Landy Zhao
August 29, 2017
Google Public Storage Matthew Kusno
Simply awesome!
August 27, 2017
Google Public Storage jackie wu
Very convenient location to Purdue. Great pricing and customer service.
August 27, 2017
Google Public Storage Aleksi Goulet
The staff was very friendly and accommodating. Would recommend.
August 27, 2017
Google Public Storage Kane Jiang
August 27, 2017
Google Public Storage stuart haake
August 27, 2017
Google Public Storage Xiaotong Huang
August 24, 2017
Google Public Storage Marcus Rosati
Great customer service and helpful staff
August 23, 2017
Google Public Storage Sneha Swaroop
August 19, 2017
Google Public Storage Shawn Babb
August 19, 2017
Google Public Storage B W
Friendly bunch of workers, storage is clean and affordable
August 11, 2017
Google Public Storage David Welsh
The negative reviews here are bitter people that want to whine about everything. This new company has invested lots of money into the property and we love them! Great customer service!!
August 7, 2017
Google Public Storage Relius Certain
Company is a wast of time they are no good rude disrespectful. Can't believe this kind of storage company is here wish I new storage company would come in and run this company to the ground
August 1, 2017
Google Public Storage Pooja Harjani
Great customer service and the staff is very helpful and friendly.
July 29, 2017
Google Public Storage Garrett Pferrer
July 29, 2017
Google Public Storage Justin Lynn Barker
The unit was both clean and affordable, and the staff was always helpful and accommodating. I recommend for both short and long term storage.
July 29, 2017
Google Public Storage Peter Jones
Helped us out in a bind!
July 29, 2017
Google Public Storage Marlan Badgett
July 17, 2017
Google Public Storage 郝风源
July 15, 2017
Google Public Storage XIAOHUI XU
July 15, 2017
Google Public Storage Jiannan Cai
May 17, 2017
Google Public Storage Andreea Duru
This place is a complete rip off. When they took over this location, they overlocked all the units that had a contract with W H Long. Then they charged multiple late fees, even though they never sent late fee notices. I would not recommend them to anyone. Despicable customer service, too.
May 16, 2017
Google Public Storage jinho park
Self storage is secured and easy
May 7, 2017
Google Public Storage Arunesh
May 6, 2017
Google Public Storage Farhad de sousa
May 1, 2017
Google Public Storage Kyrie Irving
Good choice for Purdue students
April 25, 2017
Google Public Storage Tunn Prasoprat
April 24, 2017
Google Public Storage WeiKai Ye
Very nice
April 19, 2017
Google Public Storage Kimberley F
So true to their name! The staff was personable, respectful, and fun and they made purchasing a storage facility so easy! She showed me the facility and told me all about it, helped me select which one I should pick for my needs, and even went back and cleaned out my facility (even though she said she hates spiders!) and put my lock on it while I finished filling out paperwork. The process was a breeze. I was in and out of there in less than 30 minutes (though we could have sat and chatted for a while) and I will definitely be recommending this facility to friends. The facility is so close to campus (probably 10 minutes or less) and so easy to access. Thanks gals!
April 15, 2017
Google Public Storage Peilun Yan
April 15, 2017
Google Public Storage Steven Liu
great place
April 15, 2017
Google Public Storage Kevin Liou
April 13, 2017
Google Public Storage Amanda Taylor
Rebecca and Cohen were extremely helpful and very kind. Great customer service!
April 13, 2017
Google Public Storage Hongshan Li
Rebecca and Cohen are very friendly and helpful. Good experience at simply storage
April 9, 2017
Google Public Storage 张宗浩
Rebecca is awesome
March 24, 2017
Google Public Storage Carmen Ripley
March 22, 2017
Google Public Storage Vishnu Vijayan
March 22, 2017
Google Public Storage Kelly Plakyda
The customer service associate was very kind and very good at her job.
March 22, 2017
Google Public Storage Rob
March 17, 2017
Google Public Storage Charles Myers
Best customer service ever. I felt very welcome as soon as I walked in the door. Cohen and Rebecca welcomed me with huge smiles on their faces and a great attitude! The unit was nice and the price was right. Thank you ladies for the great service! I would absolutely recommend them to anyone!
March 17, 2017
Google Public Storage Fren Mil
店员态度非常好!Very good experience !
March 1, 2017
Google Public Storage Lonnie & Denise Bledsoe
Went in for prices for an upcoming move to the West Lafayette location. There was a younger lady working with long blonde/brown hair. She introduced herself and I believe her name was Cohen. Anyway, she explained everything to me in detail, and was very patient with me. She showed me the units and I was able to decide which one I wanted. I told her I would be back because I wasn't ready to do this quite yet, and she said "no problem". She really took time with me and for what I'm going through right now that was much appreciated. You need more people like her working for you. Excellent customer service. I'll go back and rent one real soon! Thanks!!
February 27, 2017
Google Public Storage Elena Putt
We were recently charged for an unknown fee, went in to sort out the problem and were pleasantly surprised at how easy it was to clear up the confusion. Really incredible customer service just trying their best to keep tenants happy during the transition from W.H. Long storage. It's been rough on the tenants and employees having to fill in gaps that have popped up during the transition that is out of their hands. They were extremely polite and helpful in making sure we had all the information we needed and followed up with giving us direct ways to contact them. 2.5 stars for smooth transition on the administrative end of business, 5 stars for customer service in person.
February 27, 2017
Google Public Storage Kaitlin Harris
This company is in transition from former ownership by W.H. Long Storage and while that process has been difficult for those involved, every interaction I have had with the employees at the Simply facility has been kind, friendly, and helpful! We were charged for an unknown fee (turns out it is just to pro-rate the account for the upcoming month) and the staff was helpful and apologized about any confusion. While the new website process and transition has been confusing - the staff at W. Lafayette Simply storage have been helpful and polite! Overall great customer service on the person-to-person end of things, however there could have been improvement from upper management in the transparency of transition.