We've had a great experience so far! Chris was very helpful in getting us set up on site after setting things online. Laura has been very helpful as well. Facility is well maintained, clean, and secure. We've lived in other places where with other facilities, this wasn't the case. I also appreciate that it is reasonably priced for climate controlled storage. Also not the case elsewhere.
If there is a critique, I thought that the need for a cylinder lock could have been more clearly stipulated when going through the online process. I have no complaints about the lock itself but would have found it helpful to know in advance that the padlock which I brought wasn't going to work.
Stopped by for a quick delivery to one of the units. Laura was very knowledgeable, professional, and personable; thank you very much for your assistance, you were awesome!
Laura has great energy, my first impression of her was great.
Great service. In and out with no problems.
Met with Mitchell for a facility tour. He had a wonderful attitude and was extremely helpful.
Talk to Chris cause that man knows what he’s doing! Bro got me a nice ass unit for the cheap cheap! I was definitely in a hurry and he kept his chill :) give him a raise ❤️
Chris did great at assisting me today, seriously need more guys like him!
TT with Doug about my sisters move out & transferring my stuff into a smaller unit & he was so helpful with making my decision & even called me back about my sister leaving her lock & it needed to be off before they could check her out.
Brandi was so helpful when I could finally make it in on Saturday. She helped me with my transfer & released my sisters unit after lock was removed.
I have used this unit since 2014 & this is the best service with a smile I have had. They both took their time with me even when they were busy.
Brandi was such a great help in our process. She was very knowledgeable and kind. We are so grateful that she made this process so much easier. We love public storage and feel so much more comfortable with renting a space because of her.
Doug is a great guy who works there. He always us helpful to me when I need it. I've had several storage units and the people who work at these places are usually not good with customer service. Doug is an exception. My rent went up quite a bit, so I might have to leave, but that's only reason why.
Super easy trip. I was able to get a unit no problem. Doug was incredibly helpful and knowledgeable. Definitely recommend, even in a pinch.
Doug went above and beyond helping with our needs. Highly recommend using them for your storage needs.
Amazing customer service, clean and quick service ! If you need a storage
Brandi was so helpful! She made everything clear and easy to move in! I highly recommend! Plus I moved in on 2 specials!
Doug was super nice and very knowledgeable about the unit I wanted to rent
Brandi was such a great help with sorting out my rental space needs!!!
Doug was great!!! He made thos very smooth and he was very friendly!!!!
Brandi was very sweet & helpful especially with me coming in last minute
I had such an amazing experience here! Doug was awesome when checking me in and showing me around. I feel comfortable and secure every time I come here. The price isn't too crazy and I appreciate the reminders! I highly recommend!
Amazing service explain to me how to use the app and the gates very professionally
Great service!!
Clean facility!!
I really enjoy Public Storage there very amazing. Good customer service. I’ve been with them for two years. I enjoy my storage and the Great customer service.
DOUGLAS WAS GREAT AN BERY HELPFUL/INFORMATIVE!!!! 🔥🔥
Douglas is an outstanding; great professional performance. The loss of 24 hour access to my unit will cost the company this tenant very soon.
Doug was down to, and song the classic DOUG theme from the epic 90's
Doug was awesome, he followed up after the reservation and got us in and out super fast when we finished. I was surprised how clean the property was, I've been to many places that was dirty but not this place. If you need a clean safe place I suggest you get ahold of Doug and let him work his magic, also he had on some very cool socks
Doug was the man with helping me find the right unit and accommodated me to the max. Would rent from this establishment again 👍🏻
Douglas Douglas is the best manager at Public. He helps me out come and see him. He’s better than all the other people.
Doug is the best. Highly recommend!
Doug was a great help 10/10
Excelente atención y servicio
Perfect fit for my things during a move. Safe, temperature just right, and the customer service from the staff was the best. Gave great tips on moving. A huge help.
Doug is an amazing facility manager. Helpfully everytime I visited.
The manager, Doug, is super helpful answering any questions you may have.
This storage unit is such a safe and trustworthy place to store my extra stuff! Doug is super helpful for me and my family! 10/10 would recommend!
Honestly, can't say enough good things about Doug and his helpfulness. The storage units are safe and secure, as a young woman, I never worried about being able to visit my unit and moving my things. Good location because its out of the way of main traffic but still easily accessible. I would absolutely recommend!!
Doug provided a thorough and informed process to easily secure a unit. Highly recommend SIMPLY Self Storage.
Friendly and helpful staff. Thank you for your help.
This place is so close to my home and their prices are low... Office staff is nice. Highly recommend!
The customer service was awesome and the facility is excellent!!!
This great place and this guy's Douglas and Melissa always nice with me. I will recommend this friendly place.
I have another self storage service that is nearer to my home. However, I checked out the Castleton location after hearing of the great service. I have to say that after visiting I have nothing but praise for this location and Doug who has always been helpful and nice to talk to.
First time renting a storage place, price are good, place is clean and Doug made it a very simple and nice experience for me.
Highly recommended!
Process was so easy, staff is so helpful! Love how fast and simple this is
I cannot express how much I love to come to this unit ! Doug is always such a great help and has a smile and great personality. I will always come back as long as he is there !
I love this storage unit. The staff was Very Welcoming. I would recommend this Simply Storage to anyone. 😁 The environment is clean and my unit size was just perfect for my belongings.
This place is the best. Best Service. Good quality storage units . Two thumbs up with fibe star😁
Doug is always very nice and helpful to me all the times. I have couple units in castleton location. and I do happy work with him.thanks Doug. 🤗🤗🤗
I really like this storage place, staff was very nice. I would recommend this storage facility to anyone. When I tell you that the process was quick and easy and they are very patience with you . I give it Five stars.
Very clean facility. Easy accessibly and friendly staff.
Clean facility with adequate sized units for all needs. Doug made it super easy to set up my unit and payment.
Simple and easy process Anthony made everything super quick and efficient 😊!
Great service! Friendly and very helpful! Very clean facility! Check in process was simple and quick. Would recommend to family and friends.
Doug has been amazing to work with getting our company setup with our desired unit and ensuring all proper paperwork was taken care of. He answered all of my many questions which is always a huge plus! Looking forward to renting with them.
I rented at ine of their other locations before but needed climate control now and Doug and Trisha were freaking awesome!!! Both helped me take the tour and finish renting, even with the construction around there it was still very clean
Buyer beware! Simply Self Storage Castleton notified us THIS month that our monthly fee for a unit we have rented from them for 6 years is having a monthly fee increase of $54/month (from $229/month to $283/month). That's a $54 per month increase with only 1 month notification. Same location, same facility, same storage lot. That is just criminal. We will be promptly emptying our unit and discontinuing our contract with this highly shady business that clearly has no problem taking advantage of their customers.
Helped my in-laws move in last week, the place seemed well kept and clean. I love the location as well!
I came in very nervous about hiring someone for help but after meeting Doug and Trisha I far from regretted it ! They made moving easy and stress free and Doug had on some of the most awesome socks I have ever seen.
Doug was great! Really helpful and he has really cool socks with sharks on it ! I went in to finish the process for my storage unit and take the tour and was out in 5 mins.