Secure, clean, great access to both highways and a range of useful retail and dining options, and then there's the staff...
(Had you a little apprehensive, didn't I???)
RELAX! The manager, Terri, is simply wonderful. Period. Exclamation. (And some emoji conveying pure gratitude.)
Terri is a significant asset for this company. They're ridiculously fortunate to have attracted and retained a truly wonderful person. I could easily write more, but I've gone on long enough...
TLDR; Secure location, fair price, awesome management (Terri; she's awesome!)
I’ve been renting since January and I want to thank Terri … she has been Wonderful 😁
Miss Emma and Miss Terri are the best. Both are thorough and professional. A breath of fresh air. Their efforts have not gone unnoticed. You do great work ladies. Many thanks.
First time renting a unit and I had a lot of questions. Site manager Terri took the time to show me around and helped me make the right choice for my storage needs. I couldn’t be happier with my decision to rent from this location!
Terri she is very helpful lady it a kind of her
Ladies in the office were super helpful. Saved us money and time.
Ms. Terry and Ms. Emma always are very professional, helpful and thorough. The property is very well managed. Kindness is always exercised.
This place is amazing, great prices, amazing customer service (Terri), and it’s in a great location. Easy to get to and very very safe!
Ms Terri was able to help us find a unit in our unique circumstance. If only it was always that easy for our business to find friendly help
I just got off the phone with Terry at the Britton Rd location and she was great. She was very helpful and I'm a little computer challenged and she took me step by step to ensure me that i did everything right.
Great employee and thank you Terry
Jamie with Bridgford Marketing
Terri is fantastic!! She has been so helpful to me every time I came to the facility. She is courteous, professional and kind.
I rented a storage unit with a move in date of January 23, 2024 at $53 per month. I was notified at the end of May that my rent would be going to $73 beginning in July. THIS IS A THIRTY-EIGHT PERCENT RATE INCREASE in less than 6 months!
I called the Britton Park location to speak to someone and received voice mail. I left a detailed message - NO ONE RETURNED MY CALL!
There is no reason for this rate hike, less GREED! ZERO IMPROVEMENTS TO THE PROPERTY AND TEMP CONTROL IS ABOUT 80 DEGREES ON HOT DAYS. No where did this say it was a temporary rate for the unit. THIS IS CLEAR BAIT AND SWITCH!
This is my first time having to rent a storage unit Terri the property manager was very helpful with getting me through the process and explaining everything to me. The unit is more than enough space and very clean. I look forward to renting for quit sometime and would definitely recommend Public Storage to others.
Honestly I was a mini storage depot customer. I was mortified when I found out the staff failed to disclose they sold. Mainly due to the stigma surrounding public storage. I’ve actually updated my review since then, should’ve sooner..
Beau the DM is honestly so fantastic. He really worked with me to help me understand things his manager Linda should have had zero complexities doing so herself. Wish I could say I’m kidding. The last time Latasha was very gracious and helped me, after Linda ignored me for 13 minutes approximately.
Aonyanae helped me in ways that were above and beyond the call of duty. And for that I will forever be grateful to her. She is extremely knowledgeable, and she really needs to have Linda’s job, respectfully. I’m just being honest. Never have I been told by aonyanae that she isn’t going to discuss my account, nor has she ever ignored me. She actually went above and beyond the call of duty and her job title.
All in all, beau and awesome, so is aonyanae, and Latasha = dream team.
Awesome service! Mrs Terri was very helpful in showing me around the area!
they were great and explained everything to me and was very helpful
My experience has been great. l was called to confirm what I needed because I had accidentally filled out 2 reservations. The person helping me was nice and helped me through the rental process, explaining everything. The units are in good and facility is clean. Looking forward to using this facility for a long time. I love that access to the front desk seems easy.
The lady who usually works there is so helpful. She helped us with a deal on moving boxes that was cheaper than Home Depot and Lowes! Storage Pack=10 boxes and 2 packs of tape for $20. We bought 3!!!!
The most helpful staff compared to some of the other ones.
Terri is wonderful. Competent, professional and able to take care of business efficiently.
The property manager Terri is amazing to work with! Terri made the process super easy and was available to answer questions over the phone. She helped walk me thru the application process and made sure we got the unit we wanted. Thank you.
This location is awesome. Terri was very helpful and helped me with a problem I was having. She eased some of the anxiety and stress I was having and was extremely helpful. She's the reason I came back for the second time.
The property manager Terri is amazing to work with! We needed a short term storage unit for equipment while finishing the build out of our restaurant. Terri made the process super easy and was always available to answer questions over the phone. Thank you Terri from the Parlor Doughnuts Fishers team!
Clean, professional, and courteous! Love the service Teri has shown us!
I’ve used this storage facility in the past and had great luck. When I went to rent a unit again Terri was extremely helpfully in making the process easy.
Reasonable prices and extremely clean! I would definitely recommend. Terri has been so helpful and friendly.
I would 100% recommend this public storage. Terri has been awesome to deal with and has made my moving process so much easier. I know there are public storages all over the place but I would gladly drive out of my way to rent from this location again.
While using our storage unit Terri was very helpful and very kind allowing us to use the space in the hallway to move our furniture around!
Terri has been fantastic to work with! The facility is spotless and always maintained when I stop in to visit my unit. Has to be one of the nicest facilities I ever rented from!
Convenient, but prices keep raising the lpmger you stay
Terri was an excellent help!! Great location and great service!
They were very friendly and got me my storage unit within 20 minutes. Very quick and easy to deal with. 10/10 recommended.
TERRI IS AWESOME! PLACE LOOKS AMAZING! CLEAN! FRIENDLY!
Still awesome place! Terri is still amazing and would recommend to any and everybody!!!!
Terri was a fantastic help to getting us situated in a rental unit. Facility is clean and secure. Exactly what we were looking for.
We recommend this storage facility - it’s well-kept and easy to navigate a big vehicle through. Terri has been a great help!
Terri is amazing! We noticed how clean the floors were inside the climate controlled building and really appreciate the work she puts in to make this a great/clean place to store your things! This is our 2nd time renting from Public Storage (rented at a different location before) and it’s been a great experience both times! I purposefully seek out storage facilities with full time managers so I know that my items are safe. Thanks Terri!
Terri provided great customer service. Property is top notch place to keep your items!!
Safe location and reliable service. Definitely recommend!
Wonderful customer service by Terri and the entire team at Public Storage. I wish I would have used them sooner.
Had a wonderful experience with Terri. She was very helpful and hooked us up with a great storage unit.
Terri is amazing. very friendly thank you for helping us out!
Very clean! Terri was terrific! Booked a unit on the spot!
Terri is the best with amazing costumer services! She got me a good deal and I’m happy 🙏🏻 thank you so much Terri
And it’s a great atmosphere and very clean
Storage experience and the unit was reliable and relatively easy. The sales felt unecessarily aggressive. I'd recommend using the service, just be mindful of them trying to sell something you don't actually want.
Edit: since then I feel like they haven't been as aggressive. Also, Terri is super nice and helpful.
You can NEVER get these people on the phone to assist with the business side of things! They apparently make it easy to move in but if anything else needs to be handled - good luck. The customer service on the website directs you to the property. You contact the property and all you can do is leave a message. If you leave a message they NEVER call back!!!
I accidentally reserved a unit that was too small, and Terri at the front desk was extremely helpful and able to get me switched to a bigger unit immediately with a good rate. Great experience!
Terri was absolutely amazing and the facility was extremely clean and very well kept!
Amber and Linda were such great help! I was not too certain about the storage unit I was first given, but they made sure that I was comfortable and happy and showed me another one that I was much happier with.
Great experience. Easy and convenient. Always someone to help.
We had a great experience with Linda at the rental office, she was very helpful and informative. We were able to tour the units before to make sure they were right for us and the process was quick and easy. We would highly recommend this storage facility.
Linda and Jane were wonderful. They helped me so much with my move in. Showed me around and how secure the building is. Love it.
BEAU WAS GREAT , SO COOL TO DEAL WITH AND HE IS A GREAT LISTENER AND TRY’S TO UNDERSTANDS OUR NEEDS !!
Fantastic experience. Very user friendly, great customer service, safe and secure. Highly recommend.
My experience thus far has been wonderful: clean, secure, and staffed extraordinarily well. Linda is simply a delight! She is kind, personable, eager to help, and perfectly knowledgeable. I'm extremely grateful I chose Public Storage - especially this location. Thank you for actually caring about your patrons' experience.
Manager Linda was very professional and friendly and helpful. Best service experience. Would recommend to anybody to use this storage facility!
Excellent service, very friendly and very clean facility
A very nice storage facility in the heart of Fishers off of SR-37. I'm renting one of their largest units and have been pleased. Your monthly rate can fluctuate, but that is stated in the agreement. The property is clean, secure, and easily accessible.
Had a great onboarding process. Online process was easy and meeting the manager was very pleasant!!
I got a unit today and Linda went above and beyond. She compensated and met all my needs. She ensured that the space I was getting was an excellent fit for me.
I had a great experience. Bill was very helpful.
This location is great and Linda is exceptionally helpful!!! Highly recommend.
Linda was very personable , helpful and professional. Felt very comfortable with the facility.
Linda was fantastic. So very helpful and competent.
Very clean with easy secure access.
Added a second unit and Linda was fantastic with showing me the unit and getting everything setup.
No longer needed unit. Very good service. Will definitely come back.
I came in to take care of a problem that I had encountered last night while trying to rent 2 units. The online sight would only allow me to rent 1 unit. Linda was able to help me get the problem solved. She was very kind and efficient at her job. I can't imagine a better experience.
Linda was so very helpful and created a wonderful experience. Extremely welcoming and oriented me to opening my unit and with assistance with the moving company having the best access to unit. I feel confident that having items here will be a great choice! Thanks Linda and Harry !!
Great place to store whatever you need! I had maybe a week to figure out where to store some wood furniture my grandfather made. I looked at several different self-storage units around Indy and this was by far the most reasonably priced. The facility is great too. Very clean. Can access the gate with both a code or your phone app. If your moving into a climate controlled, like I was, there's a large elevator and complimentary dolly's to make loading very easy.
Linda gave me great service, I will definitely refer her to more people
Mrs. Linda was so wonderful and patient...answered all of my questions...was especially kind and professional! The facility is nice and clean! If you're in need of a storage unit please go visit Mrs. Linda at Public Storage!
Just moved to Fishers and have never had a storage unit in my entire life! We downsized and I just needed storage for my Christmas stuff! I walked in and was greeted by Linda, she was very friendly and helpful! She showed me 2 units that I had looked at online and it really helped me to visualize the space! She helped me get the best price possible and I am excited to start moving in tomorrow so I can have more free space in my garage!
The staff is fantastic! And the place is Very clean and nice and new!
The associate Eva was super nice and friendly. She helped me find an alternative solution to loosing my storage key. Just came back from a deployment and she helped take the stress off. Thanks a million!
Website gave availability of possible units and prices. Easy process to review the site and start the rental. Great service!
Linda did a great job, very helpful and answered all our questions.
Linda was amazing with helping us find the right size for what we need. Definitely recommend her for with everything you need!
Linda was great and super helpful! She walked us to our unit, explained the gate hours, and helped us with getting set up with the app. She was incredibly friendly and is an asset to your company!
I was needing to upgrade to a larger size unit. We stopped in late Sunday afternoon and Linda was very knowledgeable and helpful in getting us the size storage unit that best fit our needs. She stayed past her normal shift end to ensure we were completely set-up and satisfied with the new storage unit. I highly recommend this location and if you get the opportunity to work with Linda and believe you will be totally satisfied with your experience. Kevin
Linda was awesome !!! She has helped me out tremendously!! This has made my move so much less stressed!!
Very nice and clean storage site, easy access. I just don't like that their hours are limited.
I had a great experience with Public Storage. Linda was fantastic and very helpful. She is a five star employee with customer service. Would highly recommend Public Storage.
Linda was extremely great. Most helpful storage unit worker I’ve ever met. We work for two men and a truck, and she made it very easy for us to work!
Great place!! Linda was so kind, I work for two men and a truck and she was so helpful! She opened the doors for us and made our job so much easier for us !!!
Great experience and they had a very happy and out going personality.
I am very glad to have services with public storage Linda is a very nice employee there she Always go above and beyond
Clean facility, professional staff. I was helped by Linda and had a great experience working at public storage.
Good location, good customer service. Specially Linda served for us everything. Thanks
Public storage is so great. Customer service is awesome, especially Linda.
Process was easy. And Linda was great to work with. Great facility.
Greatest customer service! Quick and easy
Great place for public storage near to fishers Indiana.
Price are reasonable and great service and support.
I recommend this place for storage and moving support
I have had an absolutely wonderful experience and will be extending my unit for another year! Thank you Linda!
Great place! Easy move in and out!
Linda was wonderful moving in and showing me my indoor unit. I did all of the reservation and registration online which was also seamless.
Speed of set up for account was great
Was in and out in 15 min with unit ready to go
Linda has been great! Very nice storage facility and fair pricing!
Easy and convenient online process! Linda in the office was a great help when I had questions!
Good experience at Public stover! I highly recommend. I’ve been here for over a year and would refer to friends
My service was public storage was very great any questions that I had every one of them was always answered and what I needed to hear the service was absolutely wonderful by a lady named Linda and a gentleman named Eric the both of them made me feel like I was at home so I couldn't ask for better service
Location was clean and convenient. My stuff was very secure. I would use them again.
Highly recommend! Everything was great while keeping my things here the past three years. Everyone was very kind and helpful! No complaints!!
Linda was amazing! Super helpful. Made the process super easy for us. The app is great!
The storage unit is clean and easy to access.
Linda was so pleasant and helpful. I know now that I made the right choice to store my things here...Love the access to my unit and the cleanliness of the building..The security is a big plus....
The online process for renting a storage unit was easy and user friendly for finding the best fit. I liked being able to narrow down the units by categories. It’s my first time doing something like this so all the information on the website was very helpful!
Cannot say enough great things about this location. It is spotless every time we are there. The staff is responsive, friendly and helpful. Wonderful customer service from both Linda and Harry! Would 100% recommend to anyone.
Been with Public Storage since Oct. 2021, they were so helpful, especially Linda from the Britton Rd office in Fishers, IN. I would highly recommend them!
We had a wonderful experience storing my parents items here. You have a very nice facility and it was clean and I felt very safe.
Last note, we had a wonderful customer service experience with Linda! Keep up the great job!
Barbara Kaminski
Linda was very helpful and informative. She showed us around the facility and gave great directions
Great customer service! Very friendly
Latasha was great at answering all the questions my friend and I had. Helping friend move and Latasha made it so easy to understand the process. She has a bright personality. We will tell everyone. Great experience over all.
Latasha was a great and energetic person
Linda was exceptional in her attention to detail and professionalism. She is a shining example of public storages commitment to excellence.
Great place to store your goods and a great place to work.