Save Impression

Address

143 E Lake Cook Road
Palatine, IL 60074

Full Service Kiosk Available

Phone

224-634-6937

224-634-6937

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

224-634-6937

224-634-6937

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x15'
    Online only price
    $ 127/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 127/mo $254
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    9'x20'
    Online only price
    $ 149/mo
    Online only price
    2nd Month Free
    Parking 9'x20'
    • Uncovered parking
    $ 149/mo $198
    Online only price
    2nd Month Free

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x20'
    Online only price
    $ 157/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 157/mo $314
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Palatine Storage Units Near Rand Road

This Public Storage in Palatine is a convenient self storage facility with rental options for customers right off of Lake Cook Road, just west of Rand Road.
Daytrips out to the beautiful surroundings of Deer Grove Preserve are a little easier to prepare for when all of the right equipment is kept together in a 10x10 storage unit at this location, from fishing gear to hiking and biking equipment and even cross-country skis.
A 10x30 storage unit can be a life-saver for families near Deer Park or Kildeer who are quickly running out of space for spare boxes, shelving units, furniture or large appliances.
Nearly all of the options at this location are outdoor storage units, which means customers can drive right up to the door of the unit and easily pack up or unpack from a vehicle.
For folks searching for somewhere to store a car, truck, SUV, motorcycle, boat or RV, this location also offers a large selection of vehicle storage and recreational vehicle storage options.
In addition to a gated storage area featuring key-code access, the property manager also lives on site at this location, helping customers find peace of mind when choosing the right storage space.
It's hard to find a better way to describe Palatine than the village motto of "A Real Home Town." Public Storage looks forward to helping the area's residents and businesses tackle any extra space issues with cheap storage units throughout the year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 265)

February 13, 2024
Google Public Storage Jim Rinker
Mike was very helpful and took care of everything and answered all my questions.
November 13, 2023
Google Public Storage Jim White
Great experience - Followed up to see if I had any needs.
October 20, 2023
Google Public Storage Sam Difiglio
Mike is very attentive to your needs. He's very considerate and conscientious.
September 11, 2023
Google Public Storage Hannah Sekula
Worked with Mike, the property manager at the Palatine location, who was extremely helpful in helping me find a storage parking site. Thank you!
August 10, 2023
Google Public Storage Stephanie Forsythe
Highly recommend this storage facility! Clean and affordable!
May 22, 2023
Google Public Storage Diana Melendez
It is impossible to reach a representative on the property to close my unit. The one time I did reach a person I was routed to the main customer service number that never seems to be open even when calling during normal business hours and a portal that does not allow you to select a move out date. This has been an ongoing issue for the last week.
April 19, 2023
Google Public Storage Michael Brown
December 1, 2022
Google Public Storage Erin Johnson
The experience we received from Manager, Rick, was flawless! We opened a few larger units. The time, effort and ease of it all - was superb! Rick was knowledgable, friendly, helpful and made this process for us - easy and convenient. The property is well kept and I've recommended this location to friends/family and would to anyone! Thanks for everything, Rick and we look forward continuing our business here. Tim and Colleen
October 24, 2022
Google Public Storage Megan Swanepoel
We only rented a unit for a short time but I would definitely come back here if we ever need to again in the future! Everything was simple and easy and Mike was great to work with. I never doubted the safety and security of our belongings.
October 18, 2022
Google Public Storage DJ TopDonn
Mike helped me a lot thanks
September 30, 2022
Google Public Storage Petko Stoimenov
Great experience, proper and timely communication.
August 29, 2022
Google Public Storage Doug VonMoser
Unit and app were great. Mike was awesome and helpful.
July 25, 2022
Google Public Storage P Bogan Boemi
July 8, 2022
Google Public Storage Arineitwe Raymond
Storage
June 27, 2022
Google Public Storage Susan Pedersen
This was possibly the easiest storage process ever. Everything was handled on-line, efficiently and quickly. And we had a prime location! Mike was very helpful in setting us up and terminating our lease when we were done. I would use this facility again in a heartbeat.
June 3, 2022
Google Public Storage Bjorn Rektorli
May 20, 2022
Google Public Storage Brian Lett
Mike was super helpful getting my units set up!
May 19, 2022
Google Public Storage Greg Radzik
cheating people, speaking untruths, the promotional price increases by 40% after 3 months. after submitting an uncomfortable review, a representative calls to ensure that he will fix everything, but the same thing happens again for the next month, I do not recommend this storage to anyone
May 3, 2022
Google Public Storage Mike Race
The property manager Mike was extremely helpful, efficient and fair. He accommodated my need immediately and even reminded me after I vacated to cancel my membership so I wouldn’t be charged additionally. I highly recommend using this storage place
April 12, 2022
Google Public Storage Juan Torres
Mike was a great guy very nuce person
March 15, 2022
Google Public Storage Marina De la rosa
Thank you so much for your help Mike
December 30, 2021
Google Public Storage Francisco Garcia
Mike was helpful for my earning space thank you it is great
November 19, 2021
Google Public Storage Matthew Nieszel
The individuals here are always very helpful. Easy in/out for car storage.
October 31, 2021
Google Public Storage Luis Silva
Thank rick for your help. Appreciate all the help
October 31, 2021
Google Public Storage De Von Anderson
Richard was great nice and polite knows his stuff He helps me with the app thank you so much
September 2, 2021
Google Public Storage Mike Dodd
My lock was rusted and Manager Mike bailed me out with some WD-40 and stuck around for 15 minutes until the lock opened up.
September 1, 2021
Google Public Storage Linda Gruner
August 24, 2021
Google Public Storage Fernando Galvez-Rossner
Mike B is great to work with he answered my questions on a timely basis. Down to earth guy
August 10, 2021
Google Public Storage Bruce Heggeland
Location is convenient, facility is clean and well maintained, and great customer service. Mike friendly and helpful, and does a great job. Thanks
June 19, 2021
Google Public Storage Luix
Mike has providing a really good service
June 12, 2021
Google Public Storage Regina Oca
Mike is very helpful, he helped us in our moved out and very professional!!!
May 16, 2021
Google Public Storage Randy Emler
On May 6th Property Manager Mike provided great customer service. He returned my call within 15 minutes, coordinated an in-person meeting, answered all my what if..questions and helped me put in motion a way to fix my problem. Follow up on the 16th of May, Mike called me to let me know my problem was fixed. He even reminded me about an option I had for my sister. Great customer service.
April 1, 2021
Google Public Storage King Mango
Mike property Manger was very helpful with my last minute request.
March 27, 2021
Google Public Storage Jesus Caro
March 26, 2021
Google Public Storage Jg Z
March 19, 2021
Google Public Storage barry murraff
Martez you are awesome thanks for the help
March 13, 2021
Google Public Storage Michael Hitt
Mike was great and very accommodating to my needs. Great place to use.
February 26, 2021
Google Public Storage ted adam
Mike was very helpful in getting the storage unit and answering questions . Extremely easy process in getting a unit. The Public Storage app was also easy to set up and use to gain entry. The unit was clean and met all expectations.
February 15, 2021
Google Public Storage Mariafrlcarmen Arellano
Mike was very helpful, he shoveled to he front my unit on the first day that I rented and the next week h we h we loved our to with as frozen lock is so ur. Very friendly .
January 28, 2021
Google Public Storage Anthony Di Cristofano
Mike is very helpful and a good dude. Units are clean and fully sealed from others which was a big plus
January 9, 2021
Google Public Storage Sokea Chidlow
December 31, 2020
Google Public Storage Maricruz Toral
December 15, 2020
Google Public Storage Annette Bailey
Mike was kind and thorough with details about the rental. Access is secure. Enrollment was contactless. Thanks for offering added supplies to make my move easier.
December 7, 2020
Google Public Storage Jessica Swanson
Excellent service and Mike was very helpful with questions about our storage unit. Highly recommend!
November 27, 2020
Google Public Storage Matthew Raygor
Mike B was great! Good service.
November 15, 2020
Google Public Storage Steven Lionello
Thanks Mike! You were very helpful in setting up my 2nd rental. Very friendly!
November 13, 2020
Google Public Storage Nick Brescia
Rented for 2 & 1/2 years / all very good people!! Especially Mike ! Thank you to all
October 22, 2020
Google Public Storage matthew howe
Mike was super helpful. Set my reservation up like a real professional. Answered all my questions.
October 22, 2020
Google Public Storage Cindi Rezba
Mike was so helpful. Great place!
October 17, 2020
Google Public Storage Elizabeth Kanneh
Great customer service, the man were very helpful and nice.
October 7, 2020
Google Public Storage Neal Campbell
I am a long-time customer of Public Storage. Today I needed to rent an additional unit and I was greeted by Jason. He did an unbelievable job for me. He was polite, courteous and obviously knew his business with respect opening a new account. It was a seamless experience
September 29, 2020
Public Storage Ricardo Gallardo
Have been using this place for a couple years now. And so far the employees have been really helpful. I give them 5 stars fornthwir customer service
September 25, 2020
Google Public Storage Robert Gould
Mike did a great job and was very professional.
September 22, 2020
Google Public Storage Beats Trizzle
I met Mike and Jason on two separate days and they were both very accommodating. Great guys and pricing is A+👌🏻 I highly recommend this place!
September 12, 2020
Google Public Storage DONNA REMBACZ
Great experience. Mike is the property manager. So helpful. Not only are they good when you first sign up, but they're always available to answer questions at a later date. Highly recommended.
September 6, 2020
Google Public Storage Celeste Zamarelli
I shared a storage space with my mom Joy for many years. We recently moved out of it due to my mom moving out of the area. This facility was always very clean and the staff, especially Mike and Robert, were very professional and helpful and friendly. I would recommend this Public Storage to anyone.
August 31, 2020
Google Public Storage Allison
I would not recommend this place to anybody! They have the absolute worst staff, both on location and at the corporate level. Nobody ever answers the phone! My unit was leaking and the only response I finally got after multiple phone calls was call your insurance company. If you have anything to throw out on site, they charge you $75 to unlock the dumpster! My rent here has more than doubled since I initially started renting! Much better companies and locations nearby! UPDATE: After a call from Mike today, I double down on my review. He is combative, does not listen, admitted to poor handling of a situation while I was in my car trying to leave the other day and has absolutely 0 common sense. PRE WARNING - 30 day notice means nothing - they will still charge you for the full month (calendar based) despite your notice or move in date.
August 3, 2020
Google Public Storage Bobo B
July 23, 2020
Google Public Storage Sean Briscoe
July 14, 2020
Google Public Storage Pamela Wilkinson
Mike B. is the best. He provides exceptional service. Always very informative and helpful. Always a pleasure to work with!!!!! Go and see Mike whenever you have storage needs!!
May 23, 2020
Google Public Storage Larry Gokhman
April 6, 2020
Google Public Storage Tyler Young
Lainie is a delight to work with! She is one of the friendliest people you will ever meet. Lainie is very knowledgeable and will help get you setup with the proper storage unit for your individual needs. This location is always clean, safe, and welcoming. I would highly recommend this facility for your storage needs.
March 26, 2020
Google Public Storage Ilene Stern
I enjoy coming here to make my payments even though it’s at another location! Lainie is the best she’s so friendly!
March 19, 2020
Google Public Storage Brian Voss
Lainie has been a great help at this location. This winter when they plowed the the facility, they plowed my unit door so I could not open it. Lainie offered to help shovel it out . I really appreciate the willingness of this employee to resolve the issue. Thanks again
March 16, 2020
Google Public Storage Tharun Kumar Tirumani
Thank you LAINIE for the special supervision and making me confident and comfortable.
March 14, 2020
Google Public Storage Ricardo Gallardo
Five stars for empliyees. They care about the people renting the storage units especially lainie. She has been very helpful and on top of things. Storage can be a bit expensive tho. 3 stars there
March 2, 2020
Google Public Storage alberto de la rosa
Lainie was very friendly helpful and found a great space for me on short notice ,highly recommended
March 2, 2020
Google Public Storage Dark Pharaoh
Lainie is very nice and friendly
February 20, 2020
Google Public Storage Robert Izzo
Laine was awesome to work with. She had all the answers and is so cheerful to work with.
February 17, 2020
Google Public Storage Jim Duggan
Laine was great to help with the move in process and got us all setup with our storage needs
February 16, 2020
Google Public Storage Jesus Escobar
Me agrada por ser limpio y agradable el personal
February 9, 2020
Google Public Storage NANCY MORALES
Lainie is the most welcoming person I’ve met yet! After leaving her store I went to cube smart down the street to compare prices and units. Front desk lady there was very dry, barely gave any interaction with me and didn’t seem happy with her job. As soon as I left cube smart, I immediately called public storage and placed my reservation for a storage unit because of how welcomed I felt with Lainie. She was very thorough with the information and made sure I understood everything. Highly recommend this location!
February 6, 2020
Google Public Storage Jay Douglas
I have been using this facility for about 2 years now. They are always very friendly, the place is always spotless, and I never have any issues to speak of. Recently I stopped in to make a change to my billing and Lainie was terrific in explaining everything and what my options were. I greatly appreciate it. I highly recommend this facility!
February 5, 2020
Google Public Storage Ruben Valdez
Lainie is always very friendly and helpful i enjoy when She waves at me when i drive by, Also great customer service
January 28, 2020
Google Public Storage Graham Dirsmith
January 20, 2020
Google Public Storage Maggie S
Lainie is the best! Excellent service and very experienced!
January 15, 2020
Google Public Storage Howard Bychowski
Lainie was very helpful with Renting the space to me today. She is very knowledgeable and friendly too!
January 5, 2020
Google Public Storage Mi Mi Reed
Been a Customer for Years . . . ALWAYS GREAT SERVICE . . . SEE LAINIE . . .
January 4, 2020
Google Public Storage Phil Rutledge
I had a great experience checking in and setting up my storage unit. Lainie was terrific! She is very personable and very thorough in explaining every detail about the facility and it's use. Thank you Lainie!
January 3, 2020
Google Public Storage Alex Hernandez
Great service from Lainie.
January 3, 2020
Google Public Storage Rose H
Lainie was absolutely awesome made the hole process so easy thanks Lainie
December 24, 2019
Google Public Storage Edgar Rebolledo
Lainie - very friendly kind very funny. Very energetic we need more workers like her.. 👍
December 20, 2019
Google Public Storage adriana saenz
I'm super happy with the service and the expirance here with Lainie and their are very few people who are like her that makes sure her clients come out happy and what they need to be done. I came and got everything done right and I was ready to go. I've gone to other storages and never been to a better experience so highly recommend coming here with Lainie
December 20, 2019
Google Public Storage Fabian Dominguez
Very nice workers I had a great time while I moved my storage and her name is LAINIE and shes a wonderful and very helpful person. I recommend coming here whenever you need a storage unit.
December 18, 2019
Google Public Storage Hans Hiebl
Lainie was extremely helpful, nice and professional. I felt well informed when I signed up for a storage unit today 👍👍👍
December 15, 2019
Google Public Storage Dave S
December 11, 2019
Google Public Storage Bruce Borys
Lainie was amazing in helping me set up auto pay and explain how to use online services. But she's such a pleasure I think I'd rather always go in person.
December 10, 2019
Google Public Storage Mario zinner
Lainie was great help she’s such an amazing person you guys should hire more people like her she was very helpful courteous.
December 9, 2019
Google Public Storage Susan Peters
I would like to express my experience with the property manager, Lainie at Public Storage on Lake Cook Rd. Palatine. Excellent customer service and extremely knowledgeable of my needs. Highly recommend her, she’s an asset to the company!!
December 3, 2019
Google Public Storage Dwight S
Lainie is a great people person. She helped me out with a billing issue in a professional and kind way. She’s a keeper!
November 30, 2019
Google Public Storage Aunt Barbara HOOD
LAINIE is a true delight! LAINIE was welcoming, friendly, cheerful, knowledgeable & very helpful. LAINIE is a refreshing person!
November 30, 2019
Google Public Storage Andrew West
Lainie was a ton of help!! Very friendly and knowledgeable when it came to answering any and all of our questions!! Thanks again!!
November 26, 2019
Google Public Storage Robert Baysinger
Lainie was fantastic a great help and asset to your company. She was very helpful
November 20, 2019
Google Public Storage Luis Rafael
Lainie is always very helpful and cheerful and i recommend this facility it is well kept up and clean
November 20, 2019
Google Public Storage Eric Sapozhnikov
Lainie was great to work with while I was inquiring about storage units. Super helpful.
November 20, 2019
Google Public Storage Tanya Johnson
I recommend everyone to rent from this public storage. Lainie is extremely helpful and patient. Her warm personality and excellent customer service made me sooooo happy and truly satisfied. Thank you Lainie keep up the awesome work❤️❤️🤝
November 17, 2019
Google Public Storage Mikity_mike
Jack came thru in a crunch and helped me out. Top notch customer service
November 16, 2019
Google Public Storage Dan Brea
Laine was an absolute delight to work with. Helped me get the right storage size for my needs saving me money. Really puts customers first! The unit was clean and met my expectations. Highly recommend working with Lanie and using this storage facility.
November 3, 2019
Google Public Storage little art goblin
Came in to check out some units Im planning on renting in the near future so I went in to price check met a man name Rob who was very professional and very helpful! He showed me a couple of units and I liked what I saw the property was very clean and Rob went above and to answer all of my questions. I will definitely renting in the near future and reccomend anyone else that has storage needs go see Rob
November 2, 2019
Google Public Storage Shelly Pierce
Lainie tried to solve a rent issue I had. I came to look at options. My car died while I was in the property and she JUMP stated my car for me. We bonded. Because of her I’ve decided to continue my stay at public storage just because of her outstanding customer service and personality.
November 1, 2019
Google Public Storage Heather Campillo
Great friendly people. Always helpful to the questions I have. Thank you
October 28, 2019
Google Public Storage Celene Bakrins
I had one of the best experiences of my life during a stressful time. Moving is so difficult especially during trying times and Lainie made my day and my move so much easier. Her experience and humor and attitude made the entire transaction so much easier and actually pleasant. I hope that she gets the kudos that she deserves. Thank you Lainie!
October 25, 2019
Google Public Storage K2_Kevin
The previous manager, I think his name was Mike, was such a great help. I just went in and Mike is no longer working there, and the current manager was no help, and the place doesn't look as clean at all. Will be moving my things by the end of the month.
October 21, 2019
Google Public Storage Sue Spearman
Easy access location, EXTREMELY efficient, knowledgeable and friendly service from Brenda (she's awesome). Site and storage room were clean with simple directions to access our rented space. Couldn't be happier! I've had two room for about a year....One wasn't enough to "declutter". Recently I cancelled the smaller room and consolidated remaining items into the larger room. Lainie (the new Mgr at this location) was extremely helpful, friendly and knowledgeable with the process of closing one contract.. MOST importantly, we had an extended conversation as to exactly why I downsized to one room. I explained that it was because the the MULTIPLE price increases that have been passed on to me since I rented the first room in 2018 and the second in 2019. No reflection on the management at this specific location....she's great ! L Just a reflection on the corporate decisions. Funny thing about messing with your good long term customers...once you lose them...it's MUCH more difficult to get them back. I still am renting the larger room. In the future,, should I need another room ever again, I will ask for exactly how long they will hold the rental price ( in writing) .
October 19, 2019
Google Public Storage Amy Bisom
Laine was awesome. Very helpful.
October 9, 2019
Google Public Storage M Buffini
Lainie was an awesome help!
October 7, 2019
Google Public Storage Doug Arras
Lainie was great. Saved me a whole lot of $ when I needed to transfer to a smaller unit.
October 5, 2019
Google Public Storage Christie Cepero
The guys are always super friendly every time I stop by. I met 2 new people today. Also awesome.
October 5, 2019
Google Public Storage Gena Bena
Lainie and Rob was very awesome to work with the treatment was just the way I loved it! Thanks Guys!!!
October 1, 2019
Google Public Storage Hugo Ayala
Lainie was very informative and showed me several open spots. You will definitely have my business because of her.
September 30, 2019
Google Public Storage Drew K
I vacated my storage space today. Lainie was extremely friendly and helpful. The location was very convenient for me. I would definitely rent from this location in the future, if needed.
September 25, 2019
Google Public Storage Nate Davison
Lainie was extremely helpful, best help i have experienced in over a year of being a customer!!!
September 23, 2019
Google Public Storage Priya Patel
Lainie helped me move into my unit today and I am forever grateful!!! She is very knowledgeable and kind making sure I get the best deal out there. She is just amazing!!!! Pleasure working with her and will definitely recommend this public storage location!!!
September 10, 2019
Google Public Storage j ocallaghan
Public storage will not send out a bill..they charge $10.00 to pay by phone..the late fee is$20.00...they Do Not make it easy ..and do not care too
August 6, 2019
Google Public Storage Raijean Ford
Came in today to pay my bill and Martez was so helpful with assisting me. Thank you so much Martez
July 27, 2019
Google Public Storage Jose Rangel
July 27, 2019
Google Public Storage Pam
Lainie was so very helpful with my lock on my storage unit. She is amazing!
June 15, 2019
Google Public Storage Ricardo Gallardo
Great place to store your stuff. Mike is aBig help and alwys friendly
June 13, 2019
Google Public Storage Donna Tisoncik
The manager, Mike, was fantastic. He made it easy to sign up for a unit and was pleasant and helpful. I had never rented a storage space before and he answered all my questions and explained everything clearly. A great manager!
June 7, 2019
Google Public Storage Jorje Ramirez
May 23, 2019
Google Public Storage Tim Dunn
Mike was the best will always use public storage
May 16, 2019
Google Public Storage Alex Martinez
Mike was great very helpful! i needed a new storage FAST! and he got me it! Great Service!!
May 2, 2019
Google Public Storage Bernardo R
We reserved a unit online, Mike greeted us and started the move in procedure. . This is the first time we ever rent a storage space and Mike made the move in very quick and easy. Place was clean as well.
April 30, 2019
Google Public Storage Chris C.
“Mike”Worst Manager I have ever come in contact with! I have storages at other places such as extra space storage,simply self storage, and I have never received such treatment. I was delayed with my payment due to a near fatal car accident, multiple surgeries,broken bones. I called to inform mike & let him know I will be coming to make my payment , instead, he cut me off & didn’t care & did not wanted to hear about it. I made it clear, I will be there at 9:30am to pay my total amount due, yet he kept asking if I was sure?!?! Didn’t matter to him I had been a customer over a year. When I arrived, I couldn’t even get out of the car due to the pain, it was around 9:10am......a few minutes later, he knocked on my window to tell me “ are you going to pay or not? I have people waiting to empty your storage!” So, even though I had been a customer for a long time & I had call & stayed, I will be there the next day with the full payment, it still did NOT matter to him?!? Wow!! If you like to be treated worse than garbage..... go see mike! Otherwise, I will suggest, you go to another facility far away from public storage! In addition, any policy & procedures I questioned, I was not able to find on the policy manual provided to me.
April 18, 2019
Google Public Storage michael speciale
Easy move in. Mike was great!
April 13, 2019
Google Public Storage Robert Johnson
Mike did a great job getting us all set up!
April 6, 2019
Google Public Storage Linda Vara
Needed a unit quick and fast. Mike was very knowledgeable, thorough and helpful in all aspects. Answered all my questions and was very professional.
March 27, 2019
Google Public Storage Jeanine Margolis
Mike is the bomb
March 27, 2019
Google Public Storage Nikolay Valuyskiy
Mike helped me transfer he is great
March 16, 2019
Google Public Storage Marco Antonio Cruz
Mike was great help with service
March 7, 2019
Google Public Storage Pete Etep
Mike is awsome ... I got best deal in the world as far as price ... thank you so much
February 21, 2019
Google Public Storage Tony Blum
Pricing ok.
February 21, 2019
Google Public Storage Jerry Gardner
Thanks for the excellen service Mike ,pulbic service.
February 16, 2019
Google Public Storage Mark Boldizsar
Mike really helped us out. We really appreciate his help.
February 16, 2019
Google Public Storage Dovile A
Mike was great :)
February 12, 2019
Google Public Storage ivan hernandez
Mike was great. Helped me get a new unit at a good price and fast
February 1, 2019
Google Public Storage PAUL MARGOLIS
Mike was the best worker ever
January 29, 2019
Google Public Storage BlitxVibxz
Mike was very helpful! 5+ stars
January 4, 2019
Google Public Storage Tom Babin
Mike is very knowledgeable and helpful!
January 4, 2019
Google Public Storage Justin D
Mike T was an excellent manager, helped me with everything. Was a great manager helped me out with a lock as well as everything else.
December 10, 2018
Google Public Storage Joe Juarez
Dave is great help to select the proper unit for my storage needs
November 26, 2018
Google Public Storage Michael Bychowski
Richard showed me the perfect space for my car. He was very informative and personable with the rental. Thanks for making it easy Richard!
November 16, 2018
Google Public Storage josue landoni
Mike did a great job offer lots of options and information we rented with him, happy with the service
October 24, 2018
Google Public Storage Jeff Rosen
Great fast service!!
October 18, 2018
Google Public Storage Patryk Piekarski
Mike was a great guy and went out of his way to help me out. Very cool guy.
October 9, 2018
Public Storage Christopher Royal
How much is it to store a one bedroom apt for about two mo's ?
October 2, 2018
Google Public Storage Sheila Mannix
Beginning in 2008, I have stored my possessions three separate times at this facility through some very difficult times in my life. I keep coming back because of the convenience and service. Currently, Mike has been providing excellent service! Thank you!
September 28, 2018
Google Public Storage Pete Ruffolo
Excellent for what I needed
September 17, 2018
Google Public Storage William Q
Brian was great helping me yesterday. I would recommend this storage place to others. Great job Brian!
August 14, 2018
Google Public Storage Michelle Thom
Went to this location for a TV box and dealt with Mike, he was extremely helpful and even advised me on how to pack the box correctly. Got exactly what I came for and was treated with respect, thank you!
August 9, 2018
Google Public Storage Grill Giant
Best place for storage hand down. Mike and the staff are always friendly and willing to help. No reason to go anywhere else! Thanks! -Brandon H
July 29, 2018
Google Public Storage Nate Turner
Worked with Mike. He is a great guy. He helped with everything I needed to know while also helping me with the perfect space I needed for my stuff.
July 7, 2018
Google Public Storage Tom Tracey
Mike was great and helped me pick out a place with no issues.
July 6, 2018
Google Public Storage Fred Booras
This is the first time I've used Public Storage. I've always used one of your competitors. Mike made the experience very easy. He was very professional and very thorough. I'll be coming back in the winter to store my car. Thanks Fred
July 1, 2018
Google Public Storage Lisa Brown
Mike was so helpful. I needed to pay my bill for my storage unit that I have at another location. Because no one was at the other office and Mike was one of the reasons we've kept our unit with you we went around the corner and he was so accommodating. He helped me pay my bill. He's a 5 ⭐employee!!
June 29, 2018
Google Public Storage John Dixon
Mike was great as always. Ok
June 29, 2018
Google Public Storage David Schwabe
Very friendly service from Mike. Easy to do quick paperwork and nice facility.
June 28, 2018
Google Public Storage Luis Guardado
Mike helping keep the property nice and clean
May 30, 2018
Google Public Storage Eric Swinehart
Mike was great and very nice and easy to work with!
May 7, 2018
Google Public Storage Bob Hurlbutr
Jo was extremely helpful and knowledgeable. He took the time to show me multiple sized storage units and explained the monthly costs.
April 21, 2018
Google Public Storage Scott Hansen
April 11, 2018
Google Public Storage Fraire Manuel
Kelsey was great.
February 25, 2018
Google Public Storage Tommy ONeal
New to the Storage unit renting. I had a great customer experience from Brenda at this location. she was very informative and asked all my questions. I would highly recommend this location
February 16, 2018
Google Public Storage Irma Tatiana Dzik
This place is unprofessional, unorganized and the communication between it's employees is atrocious! I reserved a unit online and when I arrived I was told they gave it to someone else because they weren't happy with their own unit! Then they refused to honor the price that my reservation gave me which I had printed out and taken with me. The manager at that time went on about all of her problems and disagreements with the company. Avoid the hassle and go to one of the many other self storage facilities in the area!!
February 14, 2018
Google Public Storage Karen Olsen
Hatti was very kind and her personality was warm
January 31, 2018
Google Public Storage Lisa Wrather
Highly recommended, friendly. Clean knowledge of storage needs
January 31, 2018
Google Public Storage Edward Wrather
Manager very helpful with unit size selection recommended to friends.
January 31, 2018
Google Public Storage Nick Harned
Very friendly staff, didn’t try to upsell. Highly recommend!
January 15, 2018
Google Public Storage Katie Comeaux
Absolutely amazing customer service from Hattie! I ask a lot of questions, and she answered them all without hesitation! I know everyone appreciates people whom are good at their job, and Hattie has got it going on! Thank you! Quick and easy, I recommend saving a spot online that way you can get the better price ;)
December 26, 2017
Google Public Storage Gabby Welch
Excellent service!! David is friendly and thorough.
December 20, 2017
Google Public Storage Latarus “Latarus 1” Williams
Clean property and friendly helpful staff, very knowledgeable about the storage spaces and sizes I needed
November 20, 2017
Google Public Storage Terry Krause
David took good care of us and we were in and out very quickly.
November 18, 2017
Google Public Storage Veradin Manev
David was very helpful and professional !
November 7, 2017
Google Public Storage Guillermo Valdez
David is excellent
November 7, 2017
Google Public Storage Brandon Harris
This is the very best place to store your belongings. It’s safe, secure, and most off had the most incredible employees! They are always there to help you and go above and beyond any expectations. David is a pleasure to work with, amicable, knowledgeable, and you can tell he cares about your needs. Brenda is also incredible and will always be there for you for whatever you may need. Trust me, make the smart choice and store your items here.
November 7, 2017
Google Public Storage Mallory
Great service from David today!
October 12, 2017
Google Public Storage lisa cox
I had to put 2 cars into storage and it was a complicated situation. The vehicles arrived on 2 tow trucks. Hattie was AMAZING in helping with the situation. She was very detailed in the paperwork and explaining how storing vehicles worked. She was very knowledgeable and helpful. I have never used a storage facility before and would highly recommend Public Storage. Thanks again Hattie.
October 2, 2017
Google Public Storage Arlys Olson
This location fit my needs perfectly for the time I needed. I dealt with Brenda on a couple of occasions and she was extremely helpful and friendly. The way customer service should be. I would be happy to refer this location to anyone.
September 12, 2017
Google Public Storage Lina Kacinauskiene
Excellent services. Thank you
August 31, 2017
Google Public Storage Kira Rosenburg
Brenda was amazing and knew exactly what I needed. I couldn't be happier!
August 31, 2017
Google Public Storage Yesenia Gray
the move in was great.
July 5, 2017
Google Public Storage donna mcqueen
Robyn and Brenda were amazing today. Robyn deserves ten stars for helping my son and me push our boat into the storage unit because I couldn't make the necessary turn -- you ROCK! Both made check-out quick n easy and we had a few laughs about raising boys.
June 26, 2017
Google Public Storage James Turk
Great job. Paula is fantastic
June 13, 2017
Google Public Storage Sherri Kneller
Robyn was very helpful and pleasant
June 9, 2017
Google Public Storage John Neufeld
Very friendly staff, they are always smiling and helpful. Robyn and Brenda are great! :)
June 8, 2017
Google Public Storage Luis Valle
Robyn was very and informative. Would recommend Public Store to anymore looking for a syore facility
May 26, 2017
Google Public Storage Eugenio Tello
May 16, 2017
Google Public Storage Ali Ibrahim
Vary high talented employee
May 16, 2017
Google Public Storage patricio izurieta
Management great way of treat customers and good help and every aspect. Very polite and showing me the units, also units are clean and they have driving access to all units which is great and I don't have to walk or stairs or elevators. I definitely recommend this location and the management well train and respectful.
April 28, 2017
Google Public Storage Beverly Luna
I had a great experience with this location. Super friendly people. Great price and explained everything I needed to know and more.
March 3, 2017
Google Public Storage Paul Miller
March 1, 2017
Google Public Storage Rita Bajorinas
Robyn is very helpful. Great customer service!
January 12, 2017
Google Public Storage Michael Cooper
Hattie did a great job in showing me around and fully explaining in detail all the information I needed.
January 10, 2017
Google Public Storage Jan Himes
Robyn, the property manager is very knowagable and very helpful with everything you need to know about renting a storage unit for the first time. She will walk you through everything from packing your things to putting it in your unit. I loved my experience at her location. I am very happy I got to deal with Robyn:-)
December 9, 2016
Google Public Storage lech piotrowski
So far awesome. Ashley was very professional she made my move-in fast and easy. Thanks
December 1, 2016
Google Public Storage Lisa Lent
My experience so far has been great. Miranda is always very friendly and helpful. Location is convenient too.
November 22, 2016
Google Public Storage Clint Chaney
Alisha is great!!!
September 30, 2016
Google Public Storage Dawn Wilson
Alicia and Matt were wonderful!! I would recommend this location for ALL of your storage needs. Awesome people! Keep up the great work.
September 30, 2016
Google Public Storage Katina Carter
I had a great experience with Alisha and Matt. They were very friendly, professional and knowledgable. I definitely recommend.
September 30, 2016
Google Public Storage Cynthia Padua
September 16, 2016
Google Public Storage Alex moreno
Had a great experience
August 26, 2016
Google Public Storage George Machacek
I was very pleased with my recent visit to this public storage and the services provided by Hattie. She was friendly, helpful and I would recommend the location.
August 3, 2016
Google Public Storage Nicole Murawski
The facility managers, Alisha and Amy are both really out-going and sincere. I found them to be most accommodating, and the storage units were clean and well-maintained. Keeping some of our prized possessions at their East Lake Cook Road facility in Palatine gave us the peace of mind we needed after a stressful move.
July 6, 2016
Google Public Storage henry tutaj
Miranda was very helpful with the selection of the unit, she went beyond what others would do in the same situation
July 1, 2016
Google Public Storage Sherry Smith
Alisha went above and beyond to make sure that I was taking care of. She is a wonderful and delightful person and your lucky to have her.
June 22, 2016
Google Public Storage Tiffany Bensen
Miranda was AMAZING, and very helpful with all my questions about my unit. Made my experience very easy and enjoyable. Definitely 5 star customer service!!!
June 21, 2016
Google Public Storage Azure'd Daniel
The facility was nice, and the manager Alisha was very helpful from start to finish. All-in-all, a great experience!!
May 21, 2016
Google Public Storage J. Lubbers
Great, fast convenient, clean unit.
May 7, 2016
Google Public Storage The2001cobra
Kisha was a great help with my storage needs...
May 4, 2016
Google Public Storage Chano Aniceto
Kisha is a really good manager
April 18, 2016
Google Public Storage Noaman Peerzada
Kisha had wonderful service.
April 11, 2016
Google Public Storage Jackie Castillo
Kisha was a wonderful help with the process of finding a storage unit! I highly recommend this place if your looking for a safe, clean, and protected space for your belongings!
April 9, 2016
Google Public Storage Brooke Calcagno
Kisha was fantastic. She's a great asset to your company.
April 7, 2016
Google Public Storage Ruth Gloede
Amy was wonderful!
April 6, 2016
Google Public Storage Lynn Mitchem
Amy was awesome. She was a great help to me. I love her personality.
March 4, 2016
Google Public Storage Marvin Vasquez
Great service and nice property. Steve is really great.
February 23, 2016
Google Public Storage Nelson Palma
Steve is always friendo y and grata customer service
February 9, 2016
Google Public Storage Gloria Jackson
I came in to make payment and Kisha was wonderful and very helpful
February 7, 2016
Google Public Storage Luke Wilwerding
Actually enjoyed the process signing up with Kisha. She was pleasant, knowledgeable and efficient. I would recommend this location to others in the area.
January 9, 2016
Google Public Storage John C
Nice location and friendly staff!
January 9, 2016
Google Public Storage Wendy Corin
Excellent service from the manager Steve
December 22, 2015
Google Public Storage Tony Reitinger
The customer service was wonderful from Daivaun.:-)
December 1, 2015
Google Public Storage Nickolas K
Kisha was excellent and helped me with my storage needs.
November 23, 2015
Google Public Storage Matthew Schneider
Excellent experience. Well run operation. Steve was both knowledgable and helpful.
November 23, 2015
Google Public Storage Julie V
I always receive great and professional service from Steve when it's time to pay my bill.
November 18, 2015
Google Public Storage Dan Simmons
Steve was really knowledgeable. He helped me understand the importance of having merchandise for my valuables and took the time to explain what each thing was good for.
November 1, 2015
Google Public Storage Cornelius Adinolfi
Alisha the floater was very nice and pleasant while I was vacating, and the bearded guy who usually works there was always very helpful too.
October 15, 2015
Google Public Storage Jen Gleeson
Steve the office manager was great! When I couldn't decide on what storage space would work best for my needs, he took me to show me the sizes of spaces they offer. Made it very easy.
September 21, 2015
Google Public Storage Paul H
I'm very pleased and satisfied with the services provided by Steve. Knowledgable manager with good customer service.
September 3, 2015
Google Public Storage Matt manning
Steve the manager was very friendly and knowledgeable on spaces and help me understand the process of renting. I will recommend this location to my friends. Plus the grounds were very clean.
August 14, 2015
Google Public Storage Ruth Port
I was very pleased with my recent visit to this public storage and the services provided by Steve. He was friendly, helpful and I would recommend the location.
July 15, 2015
Google Public Storage Jenny a
Great service , convenient location, reasonable rates, friendly service from the manager Steve. Recommended!!
July 9, 2015
Google Public Storage Edward Moore
The services provided by Steve were great. Very pleased with my storage unit. The facility is clean and easy to access.
June 26, 2015
Google Public Storage Greg Dzieza
Jen N was very helpful and great!!
May 13, 2015
Google Public Storage Ernest H
I had a great experience with the manager Steve. He answered all my questions and was professional and polite.
May 7, 2015
Public Storage Don Lawhorn
They arbitrarily raise rates and constantly tack on fees.
April 14, 2015
Google Public Storage Mike l
Steve is a great manager who is always extremely friendly and provides great service.
April 7, 2015
Google Public Storage Melissa a
Professional and courteous. Steve the manager was helpful and went above what I expected.
January 9, 2015
Google Public Storage Angela Sapp
Great and friendly people. I came in to pay my grandmothers bill and the young lady behind I believe her name was Samantha was very helpful and kind. Ever need a good place to get a storage locker go here.
January 7, 2015
Google Public Storage Michelle Carey
Brenda provided excellent service, viewing of unit and all paperwork done in a timely manner. Would have no problem recommending this facility. Thank You.
December 9, 2014
Google Public Storage Bill N
Steve has been exceptional since I have been at this facility. He always greets with me a smile and is happy to answer any questions I have!
November 9, 2014
Google Public Storage Helen F
Steve always gives great customer service, friendly and always goes out of his way to offer assistance. The facility and staff are top notch!
September 21, 2014
Google Public Storage Matt P
I've had a great experience at this location. Steve is always friendly when I come by.
August 26, 2014
Google Public Storage Julia Oletskaya
This location is great. I was very impressed with jen who gave me great customer service and answered all of my questions moving forward. Although I didn't need a unit currently I will need it in a few months once my house sells.
June 28, 2014
Google Public Storage raj prathinidhi
Steve was great
June 18, 2014
Google Public Storage Gabriel Valdez
Steve and Mike are nice and helpful. Very nice property.
June 11, 2014
Google Public Storage Tomas ordonez
Steven is great. I like a lot.
June 11, 2014
Google Public Storage Corthell McDaniel
Steve was helpful and very nice. Highly recommended.
June 2, 2014
Google Public Storage Liberio Isidor
Stevie is nice and really Holcim.
May 29, 2014
Google Public Storage andy2050
Steve was really helpful and nuce
May 29, 2014
Google Public Storage Gabriel Valdez
Steven is very helpful and nice.
May 29, 2014
Google Public Storage Carlos Castilla
Steve is great.
May 29, 2014
Google Public Storage Gallozz420
steve was great.
May 3, 2014
Google Public Storage Mike Abraham
I would recommend this public storage location to anyone looking!! Mike Brassil the district manager and Meghan were just delightful to deal with, and very very helpful!! I have no idea what they make but they should both definitely get a good raise!!!! Thank you guys for being so awesome, and God bless!!
April 27, 2014
Google Public Storage Jean B
I needed to rent a storage unit on short notice. I called on a Sunday morning and Mike B. was very helpful in getting me set up with the unit I needed. He processed the paperwork quickly and efficiently and I was able to move in my stuff by 1:00 that same day. I would recommend this location.
March 14, 2014
Google Public Storage Don Silvio
Because of the ice all around my unit I was unable to close the lock latch I went to the office Mike came out cleared some ice out of the way so I could close it all the way and get the latch to slide into the opening.
March 10, 2014
Google Public Storage Bethany
I only used this storage for a month but was provided great service from the beginning to the end. On my move out date my storage door was frozen shut, not ideal whatsoever. However, after 2 hours of trying to get it open the office opened and Mike was glad to come out and help. He made sure to stay and help us until we were able to gain access, which was awesome! I would recommend this place to anyone, just be sure you open your storage during the snow so it doesn't get frozen like mine.
March 9, 2014
Google Public Storage Judith Gawthorpe
Due to winter weather I was unable to get into my storage unit as it was frozen shut. I called for assistance, and Mike B responded immediately. He came to my unit and proceeded to clear away the snow and ice regardless of his injured arm. He then put salt near the opening to melt the ice and after a short while the door opened and I was able to get into my unit. My sincere appreciation to Mike for all his help!!
February 27, 2014
Google Public Storage Sue Diederich
I was only supposed to have my locker for 2 months, but wound up keeping it for 19 months. The staff (Megan, Lindsey and later Mike) were all incredibly helpful - even when I ran into problems and had to make a couple late payments. Everyone is professional and courteous, and conscientious, too! The facility is always clean, inside and out, the lockers are clean and spacious, and the property security is top notch. If you need a storage facility in the Palatine/Arlington area - this property is HIGHLY recommended. Thanks, guys! I appreciate all your help!!
February 2, 2014
Google Public Storage Tom Engelhard
Just wanted to take a minute to let you know that I have had a very good experience with Public Storage. They answered all my questions, were very courteous and professional. Kudos to Meghan for having a great attitude in the Polar Vortex !
February 1, 2014
Google Public Storage Snapple apple
Meghan C was very helpful to us when we used Public Storage. She was also kind and polite, and answered all questions and concerns. She also stayed after hours to accommodate us. She made it easier for us during this stressful process of moving. We will definitely use Public Storage in the future if needed. Thank you -Marcin and Magdalena
January 31, 2014
Google Public Storage Alyssa Yardley
When I initially signed up for my storage unit I was helped by Hillary and she was fantastic. Throughout my term at this space whenever I had questions the employees were able to give detailed responses over the phone or in person and were more than happy to help. Most recently with this crazy weather we have been having my storage unit was completely ICED SHUT-Meghan helped dig my unit out and provided salt for the surrounding snow as well. Not to mention she did this all when it was probably 15 degrees out! No one can control the weather but you can definitely can control how you react to it and she was able to help quickly in a stressful situation given the fact that I had to move out of my unit in 2 days because of a cross-country move for work. Working with Meghan was an absolute breeze. I checked out of the location today and didn't make it in until after 5pm due to work but she had already checked me out before Noon because of previous discussions that we had about my move-out plans. Moving is never an easy task and usually something almost always goes wrong but Meghan was a great help throughout the process and made my experience with Public Storage great. Thank you Meghan!
December 7, 2013
Google Public Storage Patrick Barrett
Nice and easy check in process. Lindsay was a pleasure to work with. Got our storage unit and paper work done in a few minutes and got the car tucked away fro mthe winter. The office and storage units were very clean and well kept. Fenced and security gate protected area as well as cameras.
November 1, 2013
Public Storage Harris Coleman
October 25, 2013
Google Public Storage Nat I
I rented at this storage unit for exactly a year while I was relocating. During that time I never had any concerns about the safety of my items. The area was safe, the facility was clean, and I was always able to reach out to Hillary and Mike with any questions or concerns; they were both very helpful, polite, and professional. They offer convenient gate access times and it is very secure. Highly recommended!