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Address

17208 Halsted Street
East Hazel Crest, IL 60429

Phone

708-365-8520

708-365-8520

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

708-365-8520

708-365-8520

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 21/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 21/mo $42
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 31/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 31/mo $62
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x10'
    Online only price
    $ 33/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 33/mo $66
    Online only price
    Half Price Sale

    No Obligation

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    7.5'x10'
    Online only price
    $ 50/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Inside unit
    • 1st Floor
    $ 50/mo $100
    Online only price
    Half Price Sale

    No Obligation

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    8'x10'
    Online only price
    $ 57/mo
    Online only price
    Half Price Sale
    Medium 8'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $114
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 61/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $122
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 64/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 64/mo $128
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 67/mo
    Online only price
    Half Price Sale
    Parking 10'x30'
    • Uncovered parking
    $ 67/mo $134
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 70/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 70/mo $140
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 85/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 85/mo $170
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 122/mo
    Online only price
    Half Price Sale
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 122/mo $244
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

East Hazel Crest Storage Units Near I-294

Public Storage in East Hazel Crest is a convenient location to find affordable self storage, sitting on Halsted Street immediately south of Interstate 294.
Easy access from I-294, I-57, I-80 and I-94 makes this a quick storage stop for customers throughout the south side of Cook County.
Folks who enjoy spending day after day on the course at Calumet Country Club can keep a few sets of golf clubs out of way with the help of a 5x10 storage unit at this location.
Businesses along Park Avenue can grab a 10x20 storage unit to hold office furniture, office supplies and equipment nearby, while families living near Homewood or Harvey can use a 10x30 storage unit to hold onto old furniture, appliances, and other bulky items that no longer fit at home.
Indoor storage units and outdoor storage units come in several different sizes, providing customers with plenty of options for cheap storage units. There are also options for vehicle storage, boat storage and RV storage, as well as some enclosed units designed to hold cars, trucks or SUVs.
A property manager lives on site and the rental office sells moving supplies, such as packing tape, bubble wrap and various sizes of moving boxes.
Take a look around and it's easy to see what makes East Hazel Crest the "Best Little Village in Illinois" – and it's a community Public Storage is proud to be a part of.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 604)

January 12, 2024
Google Public Storage Odis Looney
Did some work there
December 21, 2023
Google Public Storage Tiffany Harris
Worst experience ever. The unit had holes in the roof my belongings have all be damaged by water and mold. The insurance is a joke and the reps are unresponsive. They increased the cost of the unit without notice. I called to complain they agreed to give me a credit for the difference for three months. I pay my normal bill only to find they never gave me the credit and have place a lien on my belongings over the $10 they already agreed to credit me. I feel they are running a scam to take your money and your belongings. After calling multiple times and asking to speak with a manager they credited my account. I go to the facility only for the horrible representatives to treat me like trash in person. I was yelled at by both representatives. The female was way worst. She started lecturing me about her responsibilities ect. Then she said she refuses to help me and told the guy you can help her because I’m not doing anything to help her. This woman should not work in customer service, her job is to provide good customer service even if a customer is unhappy. She just made everything worst. I wish I had never given a dollar of my money for this experience and service. Unless you want you property damaged and your stuff sold even though you pay your rent and you want workers to yell at you and tell you what they are not going to do to help you then do not I repeat DO NOT rent a space here or with a his company.
December 14, 2023
Google Public Storage Bryon Jones
November 30, 2023
Google Public Storage Willie Giddens
I had excellent experience with Public Storage. ANGELA and NINA were patient and helpful.
November 28, 2023
Google Public Storage Khalyn B
Michael and Nina are the most disrespectful people I’ve ever can in contact with for a business transaction. If you gone have a stank attitude maybe you shouldn’t be working with people Michael initially rented out a storage unit he confessed that had torn installation and it was Noted in the file of this year and proceeded to rent me the unit anyways unpin me moving into the unit the installation fell all over my belongings furniture,clothing, appliances. I left the unit September 30th and upon leaving found numerous water damage from the cut out part of the installation that I had to request for public storage to come in and fix . I then closed out my unit via web/app. I received a notice maybe 12 days later informing that I was being charged another month of storage rent when I called in to resolve what I assumed was a mistake Nina yelled and had a nasty attitude and told me I left furniture in the unit which was a bold face lie. She hung up on my face and stopped answering the phone upon me denying I left any furniture upon me asking for proof that what was left belonged in my unit. She passed it on To Michael who was seemingly just as rude and unprofessional. I asked Michael due to the damage to my unit I was confused why I was being charged since I’ve directly came to him when each issue arose. Nothing was resolved and there’s a bill still pending I called and requested a owner give me a call with no return call ever received, all of my clothes where damaged from water getting in during a bad storm, my dressers where damaged, memorable things , irreplaceable items damaged and they still want $125
October 30, 2023
Google Public Storage Joyce Sanford
Just started
October 28, 2023
Google Public Storage Beverly Lunford
The young man who was at customer desk he was pleasant to me and he was very helpful.If we would have more like him in the world OMG it would be a better place
September 27, 2023
Google Public Storage Curtis Harper
Experience was great. Knowledgeable about the service and patient. Very helpful.
September 3, 2023
Google Public Storage TISHA TURNER
I called customer service to ask about my bill, the guy I spoke with.....PURE JACKA##!!! He was argumentative and said it was me. He talked over me ,wouldn't let me as a question, then said "pay the money or we selling your stuff bottom line" and hung up in my face. He need to be fired.WAY TO RUDE.
August 10, 2023
Google Public Storage Beth M
I called the toll free number and Joseph was totally rude. I must of bruised his ego and manhood. He was upset because I didn't answer his question right away. Uh, hello, thought I was the customer here. If I want to ask questions and not answer your question right away, I can!! I'M THE CUSTOMER!!
July 26, 2023
Google Public Storage Vernel Wilkins Mullins
Phyneice Pleasant, very easy to get along with gave us all the information that we need and then some I wish you would give this guy young lady a raise. She is very very explicit when she explains things thank you. God bless you and we love her just met her, but she feels like family.
June 30, 2023
Google Public Storage JWVari
Nina is always cheerful and helpful whenever I come in the office. Would highly recommend this location.
June 30, 2023
Google Public Storage Valerie Contreras
Nina was so wonderful and kind
May 25, 2023
Google Public Storage Luis Hernandez
May 24, 2023
Google Public Storage Laniece Wade
I went in to the office today Angela was very helpful, resourceful, pleasant and understanding. She is very personable . A+ for service. Thanks again.
May 9, 2023
Google Public Storage Patrick Nkosi
If you have the app you have easy access in and out once registered and paid for your storage
April 22, 2023
Google Public Storage Dashaya
Nina and Mike provided extraordinary customer service!
March 31, 2023
Google Public Storage Nicole Walls
Mike was very help thank you Mike
February 26, 2023
Google Public Storage Still Living
very convenient and great price
February 7, 2023
Google Public Storage Felicia Johnson
Mike at Public Storage was definitely a kind and helpful young man! He answered all of my questions and concerns about my rental! Thank you Mike and Public Storage! 🥳
January 25, 2023
Google Public Storage i love satosugu
To be completely honest, I’ve never felt so comfortable with a worker in my life! Nina is a superstar here at this Public Storage. Always the highlight of my visit. She’s not only kind but you can really tell that she cares about her job and the customers. Never let her go!!!
November 15, 2022
Google Public Storage LISA THOMAS
Couldn’t find row ‘I’ couldn’t find ‘003’. The ‘I’ had worn off and the storage just had a ‘3’ on it. Other that it was a good experience
November 5, 2022
Google Public Storage Kenneth Daniels
November 2, 2022
Google Public Storage D Z
Convenient location, short distance from interstate. Secure facility, rates are high. Double the price of similar units in the area.
October 19, 2022
Google Public Storage Tyrone Robinson
Been using for over 8 years.
October 18, 2022
Google Public Storage Dr. Detonya Armstrong
The unit i rented online was no longer available. Celina went above and beyond to help me and my husband she has exceptional customer service skills I will definitely refer this location to family and friends. Thank you for the awesome experience.
October 14, 2022
Google Public Storage Tony rosado
September 30, 2022
Google Public Storage Ashley Nicole
Wonderful staff members!
September 26, 2022
Google Public Storage CHUM
Made storing so easy! 10/10
September 10, 2022
Google Public Storage E. Shanta A
This was as easy as 1,2 & 3. I called the main number and spoke with a young lady name Crystal received many suggestions and options, reserved a storage, Nina from the main location called to set up an appointment, I showed up and it took less than 10min. Awesome professional service from start to finish. I apologize if I spelled their names incorrectly.
August 29, 2022
Google Public Storage •Twiddle Dumb•
Nina is the sweetest and most professional person there. She really helped me out a ton! It doesn’t feel like you’re talking to someone that just shows up for the paychecks, she absolutely cares about customer service!
August 11, 2022
Google Public Storage Lauren Middleton
This was my first time at this location and it was tricky to find but I called customer service for directions (as GPS kept guiding me past the frontage road) and getting the most amazing help from Aja who remotely assisted from Virginia Beach, VA - was more than excellent customer service. She put the address in her own GPS and pulled up a map to assist getting me and my friend to the front entrance. She stayed on the phone to ensure we had the correct gate code to access the storage unit, told us where the lock was located, and answered all questions and concerns prior to ending the call. She was truly a pleasure and provided a light-heartedness to an initially stressful situation. It felt like talking with a friend you calm for help. I hope to have her as a customer service rep everytime!!!
July 25, 2022
Google Public Storage Robert Rodriguez
Best customer service ever!! . Once again thank you
June 30, 2022
Google Public Storage Mymy
I can honestly say I had a great experience here at this Public Storage. Nina was so kind and so helpful, she really cared so much about how I felt. She talked with me and explained everything I needed to know in the most efficient way.
June 27, 2022
Google Public Storage Skiddy Dee
June 11, 2022
Google Public Storage PrettyGirl Cronicals
May 31, 2022
Google Public Storage Alex Michaud
May 14, 2022
Google Public Storage Devonte Williams
May 6, 2022
Google Public Storage Jennifer Maloyan
The customer service at this location was absolutely amazing all my questions were answered and I was able to find a space in my budget I will recommend this location to anyone who needs a storage space
April 30, 2022
Google Public Storage Valerie Wilder
April 17, 2022
Google Public Storage TheeEmojiDripz
March 29, 2022
Google Public Storage James Turner
Good storage product...The bad things is they frequently increase monthly rates...No visible increase in service...
March 28, 2022
Google Public Storage Maurice Burnside
Poor customer service
March 24, 2022
Google Public Storage Dominique Turner
January 31, 2022
Google Public Storage Joel Barrera
January 31, 2022
Google Public Storage Lorelei Baca-bailey
January 12, 2022
Google Public Storage N-Eight Beatz
Dope place! Celina is DOPE! Highly recommend!
January 12, 2022
Google Public Storage darius foster
Had the best experience with Celina. Nice, friendly and caring. Whenever I come by to check out my unit or just driving by, I stop by to say hi. 5 stars
January 3, 2022
Google Public Storage Lean Boyd
December 26, 2021
Google Public Storage Nazir Morgan
Better not fall on hard times or be gullible enough to believe the claims of your initial corporate salesperson. The sales & payment staff are relentless. The office staff are friendly & reliable. The app is smart. The integrity & customer loyalty failed me miserably. Despite making payments, arrangements & asking questions & making in person visits to this hard to navigate via GPS or any other mapping system, my items will be sold to the highest bidder at auction tomorrow. My fees and balance due are in access of about 75% more than my quoted monthly rent. They will try to upsale you on insurance, a lock & other line items. The choice is yours. Yes. My items would’ve been more secure just going into my dumpster. The marketplace is hard right now but tough times won’t last. This review will though. 3 stars because it was partly my fault contractually for this terrible experience. Not recommended. At. all.
December 15, 2021
Google Public Storage chasity taylor
Called with questions about storage at this location and the women who answered the phone jenny, was very helpful and answered all the questions I had. She was very polite and informative! Great customer service!
December 14, 2021
Google Public Storage Vince Taylor
Jenny and Celina was super nice and answered all my questions
November 22, 2021
Google Public Storage Ernest Cooley
One of the best storage company in the city with safe environment
November 22, 2021
Google Public Storage R Manago
Nina was very helpful
November 10, 2021
Google Public Storage Jay Stewart
Just want to say that I’m extremely happy with the customer service that the lady’s in the public storage office celina made everything simple and very easy to understand I would recommend this location with the level of customer service I received thank you again celina and the east hazel crest public storage team
October 23, 2021
Google Public Storage Jason Rowbotham
Very clean secure and pleasant
October 15, 2021
Google Public Storage Vincent Mattison
Nina was very helpful! Would recommend this location.
October 15, 2021
Google Public Storage DeNorris Meekins
Nina was nice and made my move in process easy!! Would recommend going to see her.
September 22, 2021
Google Public Storage Da One
September 21, 2021
Google Public Storage Nessa Boo
September 7, 2021
Google Public Storage Erika Demkowicz
The staff was very pleasant and helpful. Celina was very knowledgeable and answered all my questions.
August 24, 2021
Google Public Storage Andrea Lewis
Today I spoke with Dwayne about a storage unit. He was incredibly helpful, very knowledgeable and assisted me in every way. I would highly recommend this facility and Dwayne.
August 11, 2021
Google Public Storage Sharon Walker
August 6, 2021
Google Public Storage AUBERY REEDER
August 4, 2021
Google Public Storage Joel Barrera
I would recommend this place. Employee by the name of Celina was very nice and respectfull, she helped me with all i needed in a very professional manner. 5 stars
August 4, 2021
Google Public Storage CHARLES Cobbins
Celina is very professional and very very helpful in explaining to me my options. She has a lot of patient within answer the phone and taking my payment.I love the way I was treated at this location. Thanks Celina
August 4, 2021
Google Public Storage Charles Cobbins, Jr
Customer service is great here at hazel creats celina is great
July 30, 2021
Google Public Storage Marla Monegain
I WOUULD NOT! RECOMMEND THIS LOCATION! INFESTED WITH RACCOONS, MICE, ETC. MANAGEMENT IS FAR BEYOND HORRIBLE! WHEN APPROACHED WITH ISSUES PERTAINING TO UNITS AND REPAIRS! NOTHING! IS DONE! BUT WHEN ITS TIME TO PAY RENT, THEY WILL REMIND YOU ABOUT PAYMENT A WEEK BEFORE IT IS DUE! THEY PASS THE BUCK ALOT! MY PROPERTY WAS DESTROYED BY THEIR INTERNAL TENANTS (RACCOONS)! THEIR INSURANCE IS A JOKE! PUBLIC STORAGE IN EAST HAZELCREST, IL IS A FRAUD! IM NOT TRYING TO BASH THE COMPANY! IM JUST ENLIGHTENING! AND BEING TRUTHFUL! I WOULDNT RECOMMEND ANYONE TO STORE THEIR VALUABLES AT THIS LOCATION! I WILL CONTINUE TO WRITE REVIEWS UNTIL SOMETHING IS DONE! THIS LOCATION SUCKS!
July 30, 2021
Google Public Storage Michelle Kobeszka
Very clean and secure!!! Been storing at this place for years and no issue😊
July 30, 2021
Google Public Storage B T
The property and the management of this place was top-notch. Helpful, friendly, and easy to get everything stored as I was needing. Highly recommend
July 30, 2021
Google Public Storage Kyle
July 18, 2021
Google Public Storage James Williams
Nice service nice lady work there
July 12, 2021
Google Public Storage TaTanisha Rover
Emptied out our storage and didn't have issues. No complaints other than how much they change their pricing. Its just about every month smh...
July 7, 2021
Google Public Storage Sarah Chism
July 6, 2021
Google Public Storage Vee Jay
I am still waiting for my refund. It been a month, and they decided they would mail it, to the addy i moved from. I told the lady via chat and she said she would change it before they mailed it. Guess she didn’t. They probably mad because my reason for not needing the unit was uhaul was cheaper. Uhaul is better though, my first month was free with a truck, which i did need. Im still waiting for a refund from public storage on a unit I never even used.
June 28, 2021
Google Public Storage Deon Bolden
One of the most courteous storage yards that I’ve ever done business with!
June 28, 2021
Google Public Storage Latricia Edwards
There was no one in the location and the notice on door wasn't clear as to if or when they would return.
June 25, 2021
Google Public Storage Jm Kacmar
Save your money
June 23, 2021
Google Public Storage Theresa Holloway
May 27, 2021
Google Public Storage Michelle Kearney
It was quite easy to setup my reservation online and even pay for my storage unit and get everything ready for me to move my things in quickly I even got insurance on my things an Easy way to open the gate with there new app hade 1 little issue in finding where my unit was other than that no other problems I recommend public storage to all my friends and family
May 13, 2021
Google Public Storage Brendall Scott
They went up on my rent !! WHY !! I'm already paying way too much for the space I'm in.......🤬
March 22, 2021
Google Public Storage LC Johnson
March 21, 2021
Google Public Storage AJ Miller
March 11, 2021
Google Public Storage Mario Johnson
Nina is always smiling and helpful whenever I come into this location. She deserves a raise.
March 3, 2021
Google Public Storage Christopher Graham
James really showed me around,make the process easy as 1-2-3
February 12, 2021
Google Public Storage James Carter
Nina was very helpful setting up autopay for me.
January 1, 2021
Google Public Storage Michael Sinclair
Security and app to open the door
December 16, 2020
Google Public Storage Sherri Kemp
Great service from Travis the district manager...He was a great help with my issue.
December 12, 2020
Google Public Storage Earl Fulton
December 11, 2020
Google Public Storage Henrietta Bakes
Nina is great post
December 8, 2020
Google Public Storage Carolyn Lockwood
Great service dashaya
November 5, 2020
Google Public Storage Alex Montejano
Nice place..need friendlier staff
October 26, 2020
Google Public Storage Jocelyn Edmunds
A joke of a place got here at 10:25 only 55 minutes into the place opening and associate left and stating on the sign she would be back at 10:30 and it is now 10:54 and she's not back a joke of a place not even an hour into their shift and they are gone.
October 8, 2020
Google Public Storage Private
I am so happy that Shakira was so helpful, Clarissa was friendly also. You young ladies are the greatest. Thank You.
October 1, 2020
Google Public Storage Luis Guerrero
Great experience. Shakira & NinaP with me a vast amount of details regarding my options. I would recommend this location.
September 30, 2020
Google Public Storage Lennon Terry
Shakira and Clarissa were very knowledgeable and helpful! ...somehow I let them talk me into renting a second space. They deserve a raise
September 7, 2020
Google Public Storage Valena Galbreath
September 4, 2020
Google Public Storage Diane G
I simply LOVE, LOVE, LOVE this location. It's quiet, clean and has the best employees working there. More importantly it's security gate, camera secured. And Nina, Clarissa. Shakira and DaSbaya are THE BOMB!! CHECK THEM OUT!!
August 6, 2020
Google Public Storage Mike Ford
Nina, is super kind and help to my everyday needs
July 23, 2020
Google Public Storage James Smith
June 30, 2020
Google Public Storage Douglas Wiencek
June 13, 2020
Google Public Storage Terance Kitchens
Shakira was awesome! I came in for a rental and she was very helpful and knowledgeable!
June 5, 2020
Google Public Storage Gladys Smith
April 21, 2020
Google Public Storage uncle will
Shahidah has been Excellent she provided Great customer service she represnts public storage well !! She deserves 10 stars 😊
April 14, 2020
Google Public Storage Adrienne Beason
March 15, 2020
Google Public Storage Andrea Chapman
Nina was amazing! She was very knowledgeable about products as well as being able to advise us on the appropriate size storage unit! She was very courteous and efficient!
March 5, 2020
Google Public Storage timthy lewis
Shahaidah Was Great excellent
March 4, 2020
Google Public Storage Raven Williams
Shahidah Has great customer service, she was fast and friendly and provided the perfect recommends for my storage needs. Thank you shahidah
February 29, 2020
Google Public Storage brian mcelroy
February 23, 2020
Google Public Storage Rickey Hughes
February 22, 2020
Google Public Storage Gerald Wallace
February 20, 2020
Google Public Storage Jessica Hardy
I love my storage Staff very friendly
February 18, 2020
Google Public Storage Erica Warren
I had a wonderful experience here at Public Storage with Madison. She is very polite and friendly. I love her customer service 💯 Thank you Madison!
February 18, 2020
Google Public Storage Freddie roberts
Madoson was such a great help thank u so much !
February 18, 2020
Google Public Storage Tzaddi Sonofman Mingo
Madison was a great help today! Great service.
February 15, 2020
Google Public Storage Etta Davis
Nina and shahidah were very nice and their customer service was excellent. Love them both.
February 10, 2020
Google Public Storage Diego McKinney
I hate this company!!! They are a rip off expensive place! I wish I would've never used them!!! NEVER AGAIN!!!!
February 8, 2020
Google Public Storage tamico griffin
February 6, 2020
Google Public Storage MARK WILLIAMS
Shahidah was thr Bomb Excellent customer service !!!!!!!!
February 6, 2020
Google Public Storage pearlie Stuckey
Shahidah has excellent customer service !
February 5, 2020
Google Public Storage Jay Vāy
Shahidah and Madison did such a wonderful job both of them are Great !!!!
February 2, 2020
Google Public Storage Shaquel Brown
Had a military account, they cut my lock off anyway. Now I have to purchase another lock. They attempted to auction my things and I was only delinquent two months. Highly recommend if you’re military, don’t store your things here. They claimed to have contacted me about proof of my military status to which when I opened my account, my ID was sufficient. Clerk gave me a letter the day I showed up to get into my storage with a letter that again I never received about me proving my military status which I didn’t know was of question. If you have an option to store your things on base, do it. It’s not guaranteed safe with this business.
January 14, 2020
Google Public Storage Inita
Shahidah has excellent customer service
December 29, 2019
Google Public Storage backmeupsum
December 27, 2019
Google Public Storage carman ray
Shahidah & Nina are Great !!!
December 27, 2019
Google Public Storage George Hansel
December 14, 2019
Google Public Storage Jonathan Griffin
Shahidah & Nina are Excellent customer service !!!
December 1, 2019
Google Public Storage Kevin Bowen
No leeway people are rude place is a shambles.
December 1, 2019
Google Public Storage Bennie Price
November 26, 2019
Google Public Storage Intelligently High
November 19, 2019
Google Public Storage Chenetta Ny
Shahidah gave me fast and friendly service .
November 19, 2019
Google Public Storage Angela K S
Very pleased with the service Madison gave. Everything was great. Thanks for being so helpful.
November 19, 2019
Google Public Storage Allen gaming
MAdison had very great experience with what I was looking for and excellent customer service and it all worked out for me thanks Madison !!!!
October 25, 2019
Google Public Storage Nisha
Shahidah had Great customer service & driving skills on golf cart great experience with her !!!
October 23, 2019
Google Public Storage Alvin Noble
October 20, 2019
Google Public Storage Cheryl Rosenwald
Have had this space since 1991 and have not had any problems in that amount of time
October 19, 2019
Google Public Storage Megan Lane
Clarissa was a very awesome person at this location great customer service and very helpful when it comes to the customer
October 18, 2019
Google Public Storage Bri Payne
Shahidah is professional has excellent customer service
October 3, 2019
Google Public Storage johnny carter
September 26, 2019
Google Public Storage Donald Cox
Extra helpful and knowledgeable
September 24, 2019
Google Public Storage Lisa Herring
September 13, 2019
Google Public Storage Chris Leigh
Shahidah has 5 star service !!
September 4, 2019
Google Public Storage Bennie Price
August 16, 2019
Google Public Storage Moe Man
Shahidah has excellent customer service !!!
August 15, 2019
Google Public Storage Rob Level
August 9, 2019
Google Public Storage Jesse Merchant
August 2, 2019
Google Public Storage Clarence Mcneil
Carlisle and Nina were very helpful. Great customer service from both ladies! Would definitely recommend doing business with them!
July 30, 2019
Google Public Storage Laura Dillman
July 20, 2019
Google Public Storage Jimmie Adams
July 14, 2019
Google Public Storage Andreanne Lefebvre (Andie)
July 9, 2019
Google Public Storage K Pate
July 5, 2019
Google Public Storage Linda Johnson
June 19, 2019
Google Public Storage Tee therealist Payne
Love the ladies here they are amazing
June 12, 2019
Google Public Storage Love Kids
Rental a space here from Ebony and the Customer service she gave was extremely phenomenal very knowledgeable thank you Ebony
June 7, 2019
Google Public Storage Vincent Hollman
Shahidah & Nina they both have great customer service !! Shahidah was very efficient with my rental 😀☺☺☺
June 7, 2019
Google Public Storage T P
June 5, 2019
Google Public Storage T B
June 1, 2019
Google Public Storage barbz in barbados
Nina and Shahidah both were very nice and helpful. I was unsure of what size unit I would need and Nina helped me find the perfect one. Would recommend this location.
May 28, 2019
Google Public Storage Ashanti Hamilton
Clarissa was extremely courteous and professional. She showed me a unit I was interested in, and never seemed disinterested in her work. She made the process easy and fast. I'm happy with my service.
May 26, 2019
Google Public Storage arwestra coleman
May 17, 2019
Google Public Storage billy williams
Shahidah has excellent customer service !!
May 8, 2019
Google Public Storage Glendale Delaney
Shahidah has great customer service always a pleasure to do buisness with !!! Also great at sale which I recommend for her too service and professionalism.
May 4, 2019
Google Public Storage Nicole Kelly
May 1, 2019
Google Public Storage Audrey Houston
Shahidah is a very sweet person !! Great service!!!
May 1, 2019
Google Public Storage Matt Scolum
Shahidah hasExcellent customer service !!!
April 25, 2019
Google Public Storage Patricia White
NEVER again
April 18, 2019
Google Public Storage Larry Adams
Today I came in to transfer into another space & nina was very helpful. She went out into the pouring rain twice & still had a smile on her face. Shahida has a nice personality as well. Would recommend this location for storage.
April 13, 2019
Google Public Storage Reg Evans
Nina and Shakira were very nice, professional, as well as helpful. I would recommend using this location.
April 10, 2019
Google Public Storage Diondrea Thomas
April 8, 2019
Google Public Storage Jeremy Kabelis
Wish it had indoor storage...
April 5, 2019
Google Public Storage NflConcrete So
Shahidah is great
March 31, 2019
Google Public Storage J Johnson
March 31, 2019
Google Public Storage jay kay
Nina was very rude, I had the worst experience with her!
March 28, 2019
Google Public Storage veronica busch
Shahidah has great customer service very helpful smooth easy rental process!!!
March 3, 2019
Google Public Storage Melanie Simmons
Mike was very helpful though out stressful moving process. He really walked us through the contract to ensure that we understood everything. We will be sending referrals.
March 1, 2019
Google Public Storage Ultraviolet
Shahidah was great! She was very professional, knowledgeable and curious. My rental process was fast and easy. The facility and storage space is very clean. Thank you for welcoming me. :)
February 28, 2019
Google Public Storage Johnny J Whiting
Shahidah Represents Your Company Well !! Very Professional & A Great Personality. Move Out Day Was Quick & Easy !! Thanks For Your Assistance !!
February 25, 2019
Google Public Storage Allen Bridgeforth
Ebony and clarissa here was wonderful with helping me today very nice and respectful answered everything i ask and they really help me AND my sister with our unit and lock thanks ladys ebony is really funny to made my day
February 23, 2019
Google Public Storage Terrance McBride
shahidah was Great excellent customer service 5 star !!!!!
February 23, 2019
Google Public Storage lawrence russell
Clarissa excellent representative show me the locker was very polite gave me everything I needed talk to me about the insurance Public Storage needs more workers like her
February 17, 2019
Google Public Storage David Tomei
It's ok
February 16, 2019
Google Public Storage virgil Watkins
February 16, 2019
Google Public Storage Gmoney Morris
Shahidah was very helpful and accurate hard worker
February 16, 2019
Google Public Storage Henry Smith
I appreciate Shahidah very kind great service !!!!! Thank you ☺
February 13, 2019
Google Public Storage Brad Jendruczek
Shahidah was amazing. She was very knowledgeable and professional. She answered all the questions I had and was very thorough in explaining the rental process making it an extremely easy and pleasant experience.
February 8, 2019
Google Public Storage Stephen Hatch
Shahidah & Nina gave Excellent customer service & the heat is amazing in the store !!
February 2, 2019
Google Public Storage jerome cain
SHAHIDAH HAS EXCELLENT CUSTOMER SERVICE !!! SHE WAS GREAT !! VERY WELL INFORMED 😊
January 27, 2019
Google Public Storage Angelo Flowers
January 22, 2019
Google Public Storage Genesis Reese
I called in regarding my payment being late spoke with Ebony she was so pleasant and very helpful and even told me that I can pay at any location even if I'm out of town that was very helpful information but I love her spirit how friendly she was over the phone
January 14, 2019
Google Public Storage Anthony Robitson
December 8, 2018
Google Public Storage Alonzo Randle
My unit was secured however gate breaks all the time.
December 5, 2018
Google Public Storage Michele Latimore
Nice prices
December 1, 2018
Google Public Storage Wayne Bohannon
November 19, 2018
Google Public Storage Antonia Salas
Rented unit on Oct. 31 on Nov.15 lifted up garage and saw that everything was missing and lock was cut. Completely heartbroken and torn. Lost for words!!!! DONT USE THIS PLACE, there very careless. No cameras, no answers
November 17, 2018
Google Public Storage Hannah Salas
Shouldn’t gave them no stars but you have to put something went to get one of my item and lock wasn’t working just to find out they master unlocked it and nothing was in there NOTHING they clearly have no control over their spaces and nobody can tell when what happened NOBODY RENT HERE
November 17, 2018
Google Public Storage James Milner
Shahidah and Nina were very professional Excellent service !!! Shahidah very well informed 😊😊😊😊
November 13, 2018
Google Public Storage Wendell Atkins
I was very pleased with Shahidah !! She made our visit very welcoming excellent service !! 5stars shes the Best at the location☺☺☺☺☺
November 3, 2018
Google Public Storage Sheila Streeter
The ladies here are super helpful. Nina was my agent and advised me where I made a great choice in a unit for my belongings.
November 2, 2018
Google Public Storage Lesley Fairley
Shahidah is was very nice and helpful😊
October 26, 2018
Google Public Storage Nicholas Anderson
Shahidah great service
October 24, 2018
Google Public Storage Yolanda Dickerson
Shahidah &Ebony are great very fast effective service! !! GREAT JOB LADIES !!
October 24, 2018
Google Public Storage Shakia Love
Ebony thank you very nice she took here time with me
October 24, 2018
Google Public Storage Daniel Stabler
Ebony and Shahidah here was great very nice and friendly thank you ladies
October 24, 2018
Google Public Storage Ayrial S
Shahidah was Excellent great customer service very well informed . Thank you 😊
October 13, 2018
Google Public Storage Jennifer McWilliams
September 28, 2018
Google Public Storage tiffanyanita55
I would not recommend this or any other public storage location. They leave you uninformed. They literally take possession of your property. One minute they email me saying my payment is due on the first, the next they're emailing me telling me they have a lien on my property. As you can see by the date on this post, the first has not arrived. The worst part is they are doing construction and I don't have access to my property! They don't have a number to voice your complaints and fix the problem. The rest of the reviews were probably done on the first day of obtaining a unit, because I felt the same way. Great customer service does not make up where they fail. It is only manipulation and a gimmick to trick you into entering a contract with them. I strongly suggest you not fall for the antics, especially the $1 special. It is only smoke and mirrors. I highly recommend that this company not be considered to handle anyone's property. This was a bad decision and I am very disappointed that I chose this company.
September 11, 2018
Google Public Storage Larry Macon
Yolanda was great, she made me feel so comfortable and I was so impressed that I got a bigger space... excellent excellent what a wonderful job you guys are doing... be blessed now!!
September 7, 2018
Google Public Storage Byron Traylor
Yolanda was very helpful and accommodating. Great experience.
August 31, 2018
Google Public Storage Suzanne Turner
Yolanda was AWESOME...SPECTACULAR THE BEST
August 28, 2018
Google Public Storage michael hill
Yolanda was great, very nice and informative.
August 24, 2018
Google Public Storage JuCee “MzJuicy'Jae” HizKashMereQueen
August 19, 2018
Google Public Storage Elevator, Alarm, Coaster and Arcade Productions Inc
Storages are not bad.
August 3, 2018
Google Public Storage Andrea Veldhuizen
Yolanda was fantastic! She was very personable and understanding of our situation. She remembered our last name after reading it one time, that in itself is amazing! Thank you Yolanda for all of your help and great customer service!
July 31, 2018
Google Public Storage Not Available
Shahidah was Excellent Great Customer service ☺
July 25, 2018
Google Public Storage Kamryn Wesley
Mike did excellent work. Was truly helpful and kind during the whole experience. I would and will definitely coming back.
July 23, 2018
Google Public Storage Nathan Wood
July 17, 2018
Google Public Storage marissa linzy
Yolanda was Fantastic!!! Loved her service!!!
July 12, 2018
Google Public Storage Maddux Sterling
My experience was excellent! Manny does a very good job explaining the benefits of rent storage from this location. Very professional.
July 12, 2018
Google Public Storage dashe rowland
Yolanda took excellent care of me! Very informative and left me feeling confident in my decision!
July 7, 2018
Google Public Storage Tearra Betts
Yolanda was very Professional and kind and helpful. Please give a raise. Thank you
July 6, 2018
Google Public Storage Tammy Johns
Nina was very helpful and very polite. I would recommend this Public Storage facility to everyone. Never had an experience this good. Thank you Nina for making this experience so easy.
July 3, 2018
Google Public Storage Karris Lucas
Yolanda has great customer service skills.
June 16, 2018
Google Public Storage Sharee Greenwood
June 12, 2018
Google Public Storage Myron Jones
June 9, 2018
Google Public Storage Dwaine Raine
Kennie is always nice and helps me out to make sure my account is always good. Property always is clean an nice !
June 9, 2018
Google Public Storage Trishaun Funches
Yolanda made the process seamless. She was courteous, knowledge and QUICK! Thanks Yolanda & Public Storage!
June 8, 2018
Google Public Storage Me
Not very friendly my father past away had a very hard time getting his belongings not to mention the prices are out ragious
June 2, 2018
Google Public Storage Chyngyz Zhan
You guys are the best! Great service. Thank you for great care. Explain everything)
May 21, 2018
Google Public Storage Cecil Hughes
May 7, 2018
Google Public Storage Jeff Ragan
Nina was nice, helpful, knowledgeable. And respectful, .
May 7, 2018
Google Public Storage Lulu Girl
Yolanda was good
April 18, 2018
Google Public Storage Josh Mcglennon
Super clean
April 15, 2018
Google Public Storage S. A
Shahidah was great. Good customer service, would highly recommend her.
April 11, 2018
Google Public Storage Gregory Walker
Shahidah was very helpful & polite !!😋
April 6, 2018
Google Public Storage Arcadus Nunn
April 6, 2018
Google Public Storage Deaunte Crudup
Yahanl she did a good help I love the way she help me
April 6, 2018
Google Public Storage Wauconda Haynes
The service was great Yolanda was a lot help with getting me the right space very friendly also ❤️
April 6, 2018
Google Public Storage Kimberly Marshall
Toshiba gave great customer service
April 3, 2018
Google Public Storage Kathy Johnson
Vicki was extremely helpful today and presented several options. Great office personnel and nice facility.would highly recommend
March 27, 2018
Google Public Storage Ivori Simon
Shahidah was very polite & informative!!
March 22, 2018
Google Public Storage Oscar Hillman Hillman
Shahidah was great excellent customer service very polite
March 20, 2018
Google Public Storage Aneeta Thomas
Yolanda was very nice and her customer service was excellent.!
March 18, 2018
Google Public Storage Brandon McCoy
Ebony -Great service
March 16, 2018
Google Public Storage b williams
Yolanda and Vickie were nice and helpful
March 16, 2018
Google Public Storage Darnell Dean
Yolanda and Vick were very helpful...im pleased with the space
March 14, 2018
Google Public Storage Levonne Anderson
March 11, 2018
Google Public Storage davetta joanne
Yolanda and Vickie were great
March 9, 2018
Google Public Storage David Rozell
Shahidah was Excellent!!!!!
March 7, 2018
Google Public Storage Darrell Murphy
March 2, 2018
Google Public Storage Earl Washington
Yolanda always give excellent customer service when I come in to pay my bill
March 1, 2018
Google Public Storage deanna clark
Shahidah is very helpful
March 1, 2018
Google Public Storage Jennifer B
February 27, 2018
Google Public Storage Yvette Vaughn
Yolanda was very helpful to me even when I was 45 minutes late. Very nice and clean
February 25, 2018
Google Public Storage Edgar Mccaskill
Shahidah had Excellent customer service Great personality!!!
February 24, 2018
Google Public Storage Gregory Chandler
Yolanda was super
February 23, 2018
Google Public Storage tarnisha cook
Shahidah gave me great service!
February 20, 2018
Google Public Storage Phillip4 Jamison
It's storage what more can I say
February 20, 2018
Google Public Storage DeVante Hill
I Must say this location is very poor with customer service. The location Manager, Yolanda is disrespectful and the employees follow her lead. I have been calling Tom, the District manager for two weeks now and him nor his manager has given me a call back. I have been calling customer service daily to try to get in contact with someone because my calls are going unanswered when i call the actually location. I regret doing business here. And will advise anyone who is in need of a storage unit to take ur business somewhere else, not public storage.
February 20, 2018
Google Public Storage terri adams
Shahidah was very helpful and professional!!! I recommend using this facility!!!
February 4, 2018
Google Public Storage Caroline Allen
February 1, 2018
Google Public Storage Clarence Coleman
Shahidah was very nice & helpful!!
January 29, 2018
Google Public Storage Rasheeda Goins
I love this place. Toshiba was really helpful during our time of need. Customer service is amazing.
January 27, 2018
Google Public Storage Jason Gilliam
Yolands gave great service and was instrumental in helping me in this process
January 26, 2018
Google Public Storage Darryll Johnson
Shahidah was Great!!!
January 24, 2018
Google Public Storage Alyssa Perry
Tashiba provided great customer service experience, much better service than the store in Tinley Park. Before renting the unit Tashiba was sure to show me the unit and make sure it was exactly what I like wanted ! She carefully made certain that I understood the leasing agreements terms and conditions ! I am very pleased ! 5 starts for customer service
January 24, 2018
Google Public Storage fishmilk4all
Shahidah was very helpful and got me in the right size unit for what I needee. A+ staff.
January 21, 2018
Google Public Storage Babyjr Colone
My experience at public storage was great thanks to Shahidah !! Excellent customer service ☺☺
January 14, 2018
Google Public Storage Sammy Mckinney
my storage
January 12, 2018
Google Public Storage Akele Spencer
Yolanda was very friendly and went over all information and details on unit I was renting. She was able to answer all questions and showed me the unit before I payed. Would definitely recommend
January 10, 2018
Google Public Storage jeff rushing
Toshiba was Amazing great service!!!
January 9, 2018
Google Public Storage Tina Peart
Yolanda was absolutely wonderful and extremely helpful!!!! Great service!
January 9, 2018
Google Public Storage CHOCOLATE KING
Shahidah & Yolanda was awesome great customer service. Shahidah was very well informed 😊😊😊
January 7, 2018
Google Public Storage jeanette hardin
January 6, 2018
Google Public Storage Stoney Mac
Yolanda was very helpful and thorough. It was a pleasant experience and all my needs were met.
January 5, 2018
Google Public Storage Mary Simply Sweetness Rahman
Great customer service very friendly shahidah was Excellent !!!!☺ but beware even if you reserve a unit, it doesn't secure it sadly. Also you can only use the unit during business hours which is a real inconvenience and can become costly for you if you have to rent a truck. Reason being... who can rent a truck, pack it up and get to the storage place by 6pm? That leaves no room for error at all. Ijs. It should be 24hour access considering that the place has 24hr surveillance anyways.
December 30, 2017
Google Public Storage Cynthia Colquitt
Shahidah & Toshiba where wonderful in assisting me with my space I had a great experience!!!
December 28, 2017
Google Public Storage Latania Allen
Toshiba was great shahidah was informative great team
December 26, 2017
Google Public Storage Bob Doherty
Shahidah was nice very helpful
December 23, 2017
Google Public Storage Hsjsn Shsbsbsh
Friendly staff Shahidah made our experience great !!
December 18, 2017
Google Public Storage Michelle Johnson
Shahidah was great excellent service
December 15, 2017
Google Public Storage DavoMHT
Great customer, Shahidah was great 👍
December 7, 2017
Google Public Storage Ryan Franklin
Yolanda was very polite and respectful
December 7, 2017
Google Public Storage Abram Broughton (Abram)
Yolanda was very friendly & Great customer service !! 😊
December 6, 2017
Google Public Storage Antwoine Smith
Shahidah excellent customer service and had great knowledge of company and storage prices.
November 30, 2017
Google Public Storage Juan Carlos Cabral
Yolanda has great customer service. All staff members are easy to talk and a great help in time need. Thanks
November 22, 2017
Google Public Storage Nicole Jackson Smith
November 21, 2017
Google Public Storage Theresa R.
I must say that the overall experience in its entirety has been disappointing. If it was not such a costly hassle, I would definitely leave them for U-Haul. I had a particular issue come up and I just believed that how it was handled was unfair to me as a customer and it appears to be another form of getting the most bang for their customer's bucks because in the end, it cost me more than double. I spoke with Ebony and she did not have the authority to resolve it, so I then spoke with the Director and I would go so far as to say that he was not willing to work to resolve it based on customer satisfaction. We played telephone tag a couple of times, but after his last return call, I called him twice and he never even attempted to return my calls from that point. I eventually tried a week later and a couple of days later, we finally connected and that too was a disappointing experience. I plan to pursue the matter further. In all fairness, I must add that my experience with Ebony was good. She gives great customer service, was professional and knowledgeable. I recently spoke to Yolanda due to another issue surfacing and she resolved the matter professionally. I am a reasonable person and know that retail in all its forms is probably one of the most difficult jobs to perform because customers can be rude and demand unreasonable request, but this is just not that kind of story. Knowing that, this review has been well thought out and I have made every effort to be consistently fair, but considering that I am a new customer and how my issues were addressed, I can say that I would not do business with them again. If I could give a minus star, I would. They are not a company with integrity.
November 16, 2017
Google Public Storage Ted Brown
Yolanda and Toshiba where great
November 11, 2017
Google Public Storage Regina Cobbs
Cool
November 5, 2017
Google Public Storage Tosheda Boyd
Shahidah was very great with helping me find the right space to fit my needs. Thanks for your great work.
November 1, 2017
Google Public Storage Consuella Sims
I had a wonderful experience at this location!!! Sonya had wonder and great customer service!!!! Vette That
October 31, 2017
Google Public Storage TIFFANY LEVERE
I had a very pleasant experience signing my new storage lease. The property was very well kept, and feel my belongings will be safe. The ladies in the office were great! Especially Yolanda.
October 31, 2017
Google Public Storage Brenna mccree
Shahidah was very nice!! Provided excellent services 😁😁☺
October 27, 2017
Public Storage curtis stewart
Can u get into your storage up until 10 pm on is the hours the place is open
October 26, 2017
Google Public Storage Ms. Miss
I went to this location a few days ago to obtain a storage space that I reserved for online. Sonya was EXCELLENT! She walked me through everything and was also very informative...her pleasant personality also helped. I highly recommend this location. Ask for Sonya!
October 14, 2017
Google Public Storage donica henderson
Shahidah was Excellent very informative!!!! Keep up the good work ☺☺☺☺
October 14, 2017
Google Public Storage Cynthia Bullock
Shahidah provided us with very good service. She answered all our questions. We highly recommend Public Storage in East Hazel Crest, Illinois.
October 7, 2017
Google Public Storage Jonny Davis
Shahidah was great very helpful
October 7, 2017
Google Public Storage Jameel Evans
Yalanda was great! 👍🏼
October 2, 2017
Google Public Storage R. C.
Great customer service, friendly and informative. Clean and secure property.
September 28, 2017
Google Public Storage Gloria Crittle-Mann
September 26, 2017
Google Public Storage ira washington
Yolanda & Shahidah were great
September 22, 2017
Google Public Storage First Love
I met with Shahidah and Sonya who rented me a 10×10. Lots of fun and very thankful for them giving me a clean storage and making sure I understood the terms and conditions.
September 21, 2017
Google Public Storage Tanya R Townsend
Shahidah gave great service with a nice smile...and I was difficult. Thanks so much. I appreciate you.
September 15, 2017
Google Public Storage Clyde Price
Shahidah was Great !!!!
September 15, 2017
Google Public Storage Kellie Lee
Yolanda excellent customer service!!!!
September 5, 2017
Google Public Storage Qiana Parker
I had a great experience with Sonia at this public storage thanks Sonia
September 3, 2017
Google Public Storage Kevin Jackson
September 3, 2017
Google Public Storage Keith Boyd
September 1, 2017
Google Public Storage Adonia McCaskill
Excellent Yolanda was perfect and excellent
August 31, 2017
Google Public Storage Loreen Vonrhrein
Pricey
August 22, 2017
Google Public Storage Shahidah Hobbs
Yolanda was very friendly and helpful she was a pleasure to work with very efficient thank you Yolanda for your help😃😃😃😃⭐️⭐️⭐️⭐️⭐️
August 21, 2017
Google Public Storage Hutson D
Gate hours are wildly inconvenient. They open later than most storage places and close only an hour after 5 which is a joke compared to the Cubesmart which stays open until 9pm. Show up even a minute after the gates close and you're sol. Being that strict, they should at least stay open until 7 since some people do have to work for a living. Until then, I recommend storing your stuff elsewhere​.
August 21, 2017
Google Public Storage Marion Anderson
August 20, 2017
Google Public Storage Antoinetta Thomas
Sonya customer service was excellent
August 17, 2017
Google Public Storage joe Amoani
Ebony here was very nice and helpful to me in all ways...she went above and beyond to assist with everything I wanted today...Thanks Ebony
August 16, 2017
Google Public Storage Tory Bridgeforth
Great Customer Service from Ebony!!! Above and beyond to make sure I was satisfied. Professional, courteous and friendly. Thank you!!!!
August 10, 2017
Google Public Storage Mark Harper
Yolanda was very helpful and professiinal
August 8, 2017
Google Public Storage Malcolm Roland
Ebony here is great and helpful thank you Ebony
July 30, 2017
Google Public Storage Edward Murray
July 10, 2017
Google Public Storage Craig Abron
Great Customer Service.. Yolanda has great people skills
July 7, 2017
Google Public Storage Samuel Ward
Yolanada was very helpful and patient with me. Explained everything to me for a smooth transaction and very cheerful.
July 4, 2017
Google Public Storage Curtis Thomas
My spot
July 3, 2017
Google Public Storage Ardrea Anderson
Great service especially from Sonya and Yolanda the system wasn't working but both ladies showed GREAT PATIENCE!!! I'd recommend this location!!!! Very convenient, professional, helpful and clean!!!! Thanks Ladies 😊
June 27, 2017
Google Public Storage Meka J
Sonya was very helpful and gave great customer service. She's Awesome!
June 27, 2017
Google Public Storage Angela Brooks
Yolanda was a very professional and helpful☺with info and renting me my unit.
June 23, 2017
Google Public Storage Danny Tolliver Jr
Sonya was very helpful, fast and professional!!!
June 16, 2017
Google Public Storage Lamaria Brown
Ebony was very nice and sweet here love this place
June 7, 2017
Google Public Storage Jacob Ellis
June 1, 2017
Google Public Storage Latrice Woosley
Very friendly staff... Ms. Yolanda was very helpful and knowledgeable. Great service.
June 1, 2017
Google Public Storage Mike Rice
June 1, 2017
Google Public Storage Patricia Howard
Yolanda gave me excellent service. She provided me with all the information needed for my new storage rental. Thanks Public Storage for a good experience.
May 31, 2017
Google Public Storage Marvin Martin
Ebony here is great love this place very helpful
May 30, 2017
Google Public Storage Deciius
Yolanda was great help! Thank you!
May 27, 2017
Google Public Storage Nurse Unicorn
Yolanda was awesome!!
May 20, 2017
Google Public Storage bonnie bell
Because of Sonya and Brittany. They helped me so much. Thanks again guys.
May 19, 2017
Google Public Storage castrol jones
Sonya did very well with customer service when i came in the store i recommend doing business with public storage because everything went great
May 16, 2017
Google Public Storage Marco David
It was a nice clean environment.
May 12, 2017
Google Public Storage uniqueo22
Every one was extremely nice. Brittany took care of me and answered all my questions. Will be back if I ever need a unit!
May 8, 2017
Google Public Storage Jacqueline Moore
Yolanda was very helpful and polite.
May 7, 2017
Google Public Storage that girl
Mike had excellent customer service and answered all our questions. He gave us good tips on how to preserve our things for storage.
May 2, 2017
Google Public Storage Tia Cozii
Sonya has GREAT CUSTOMER SERVICE....
April 28, 2017
Google Public Storage lowcutcaesar s
I had a great experience and Sonya and Yolanda were very helpful
April 25, 2017
Google Public Storage Freddrica Wimbley
Great customer service from Yolanda!!!!!
April 22, 2017
Google Public Storage Aisha Bell
I really appreciate the time service and effort from ebony here at public storage in east hazelcrest on 4/22/2017 Thanks so much
April 15, 2017
Google Public Storage Lance Moon
Brittany was amazing shes quick and very helpful this site is conveniently located and accessible to the interstate....
April 15, 2017
Google Public Storage king cyurs lacour
Yolanda E. Was very helpful
April 5, 2017
Google Public Storage Lee Wallace
Ebony here is wonderful do a good job thanks ebony
April 1, 2017
Google Public Storage Monique Hardy
Yolanda was amazing as usual. She toured us through the unit and gave us the best possible deal. I would definitely recommend this storage place to everyone.
March 29, 2017
Google Public Storage Latifah Ikhaz-Lawal
March 19, 2017
Google Public Storage Verla Mccloud
Mike was very helpful! Showed us around made us feel very comfortable with making a decision to rent storage there! Thank you again Mike!
March 19, 2017
Google Public Storage Tasha Chandler-McCloud
Mike was great! Very nice and made me feel comfortable about moving my things in there! Thanks again!
March 16, 2017
Google Public Storage D'Andre Moore
I need to let everybody know that this place is the bomb. Now I was here and the service I received from Brittany was nothing short of excellent. I visited several of the competitors today and the service here is actually 10 stars but I can only put 5! Keep up the great work.
March 7, 2017
Google Public Storage Terry Steppes
Great customer service. Yolanda is awesome
March 6, 2017
Google Public Storage craig louden
Yolanda was wonderful and great with helping me switch storage unit.
March 6, 2017
Google Public Storage Angela Grier
Yolanda (property manager) is the BEST!! Her customer service skills are TOP NOTCH!! I would recommend this location to anyone!! Thanks for ALLLL your help Yolanda!!
March 6, 2017
Google Public Storage Krissy Baby
Mike is the best he really helped us gave us the tour told us about the great insurance they offered he was awesome. Brittney was as well she was on the phone when my husband wanted to ask a question and as soon as she got off she was there to help him. Our experience was great.
February 11, 2017
Google Public Storage Terrence Tapley
This Public Storage facility provided me with great service and a perfect unit. Yolanda was very courteous and professional in the way she handled my transaction.
February 7, 2017
Google Public Storage Joi Bell
Yolanda was so friendly helpful and nice. She broke the entire process down. she also, made sure we got the best fit storage unit to store our things. Thanks Yolanda I will make sure I recomend you and your location when someone is looking for a storage place to go too.
February 2, 2017
Google Public Storage danny stabler
Ebony was so helpful and nice. I really felt like I mattered. I appreciate the service at this location and I recommend that anyone looking to to business at a storage facility choose 172nd. Halsted because they or she does great work
January 28, 2017
Google Public Storage Kenneth Hollis
Nice. and clean.
January 27, 2017
Google Public Storage Bernard Cooper
January 27, 2017
Google Public Storage Justine Bivens
Excellent service! Thanks so much for assisting with our transition Yolanda, you're the best!
January 24, 2017
Public Storage Alisa Judkins
I paid on time every month for 2 years, never had any issues whatsoever with the unit or the employees. My rate went up, fine. Never needed anything from anyone there. We were silent renters. Then came the moving out part and here I am giving a poor review because I get a phone call from 2 women, taking turns literally yelling & ultimately cussing at me over a misunderstanding regarding moving out. How incredibly unprofessional & class-less. I will never use Public Storage again.
January 17, 2017
Google Public Storage Emerge Online Math Tutoring
Rude and unfriendly for no good reason. Waited while Ebony appeared to make a personal call. On another visit, Yolanda gave me misinformation on the phone and became defensive when I recited what she told me in our phone conversation.
January 9, 2017
Google Public Storage Shakia Love
Ebony here is wonderful very kind and very knowledgeable thank you ebony
January 7, 2017
Google Public Storage Mase Reed
Really enjoyed the service here, the staff was great an Yolanda even helped me in the bitter
January 4, 2017
Google Public Storage Sheree Hatch
Very helpful, and pleasant. Clean storages. All smiles!!!!
December 10, 2016
Google Public Storage La Kisha Latham
December 6, 2016
Google Public Storage Andreika S
Yolanda was great. Very professional, knowledgeable, and helpful. Keep it up!!
December 5, 2016
Google Public Storage Alonzo Henry Jr
My experience was wonderful and pleasant one of the workers by the name of Yolanda was very courteous and helpful you don't find that anymore If I needed to store anything else I would contact Yolanda at public storage so long haul...
December 4, 2016
Google Public Storage Y B
Mike really got the job done! I was a little pressed for time and he promptly and professionally assisted me. What an awesome employee!
December 2, 2016
Google Public Storage Anthony Gooden
Mrs.Yolanda showed great customer service even though it was freezing cold outside.. Going to storage she never complained .great service
November 28, 2016
Google Public Storage Shanae Owens
Mike did a great job
November 23, 2016
Google Public Storage Brittany Evans
I was feeling down and out today I came to pay for my storage. I was servered by the most pleasant spirit in Ebony Im truly grateful that she was so kind to me
November 19, 2016
Google Public Storage Keith Betton
Looks like a nice place. Haha
November 19, 2016
Google Public Storage Darnell Swanigan
Ebony here was professional and patience .... very helpful
November 18, 2016
Google Public Storage Dena Spivey
Yolanda handled it right! ☺
November 7, 2016
Google Public Storage Kristina Contreras
Yolanda was very helpful! Service was fast and easy!
November 5, 2016
Google Public Storage brianna bibbs
I am a first time user of a storage unit i heard great things about public storage... the young lady ebony was extremely nice an very helpful very knowledgeable... GREAT JOB EBONY
November 2, 2016
Google Public Storage Wilma Marshall
Ebony help me with the information I needed so I could feel comfortable by leaving my furniture in the storage. Let me know about auto-pay so I will not have to run back and forth every month.
November 1, 2016
Google Public Storage carl matthews
Yolanda was absolutely great, great customer service
October 29, 2016
Google Public Storage Percy Radcliffe
Even though the renting experience was rough, Ebony made it as easy going as possible. I really appreciated her patience because she stayed well over 5pm this Saturday when she had things to do herself due to Halloween for her kids. Thank u sweetheart, I really appreciate u!! 😘😘
October 29, 2016
Google Public Storage Kalinda Preston
I had a wonderful experience with Yolanda. Fast, professional and knowledgeable
October 28, 2016
Google Public Storage Demetrius Knox
Mike C & yolonda were terrific in helping me get my storage unit. Excellent customer service and great help all around. Two thumbs ups!!
October 23, 2016
Google Public Storage Sandy Sadler
Ebony did a fantastic job with my reservation on Sun. 10/23/2016. She was kind, considerate and knew her job well and took pride in her position at the Hazel Crest location. She is to be commended for a job well done! Thanks Again Ebony!
October 19, 2016
Google Public Storage genarld marshall
Jessica was great, wonderful customer service, after dealing with hours of traffic her warm personality put a smile on my face and had me laughing the entire time, It is obvious she has a bright future ahead of her.
October 6, 2016
Google Public Storage Tecoby Sanders
Ms Yolanda. .. was excellent, very friendly, and respectable. Nice she made my first experience with public storage very comfortable and easy..
October 6, 2016
Google Public Storage William C Colon
Yolanda was excellent, helpful, patient and has a great smile.
October 1, 2016
Google Public Storage Michelle Williams
Ebony was very nice and friendly and she knows her stuff and she took me to see my unit and showed me how it works and locks thank you ebony
October 1, 2016
Google Public Storage Andre papi chulo Evans
Yolanda was very helpful and positive.
September 29, 2016
Google Public Storage Andre Bruce
September 25, 2016
Google Public Storage Marvin Jones
The place is not secure enough for storage.
September 23, 2016
Google Public Storage AnthoAnthony
September 3, 2016
Google Public Storage Komiley Otoo
Yolanda provided me with awesome service!!! Thank you!
September 2, 2016
Google Public Storage JAMES JACKSON
Yolanda was very friendly, helpful, and she answered all my questions with a smile. I will definitely recommend they come here, and ask for Yolanda.
September 2, 2016
Google Public Storage Nyiel Marrow
Mike found me a great discount. Thanks for everything.
August 13, 2016
Google Public Storage ryan washington
Ebony was great !!! Treated me very well and was very patient.. I love this place just because of her !!! I recommend it to anyone !!!! The office was nice and clean. And everything !! If you need storage this is the place to go..
August 12, 2016
Google Public Storage Avia
Yolanda we great!!! Thanks public storage
August 9, 2016
Google Public Storage Matt Rosenthal
Yolanda and Emanuel have always been helpful. I have been in the same unit since for seven years and am just moving my stuff out today. Always had good customer service.
August 7, 2016
Google Public Storage Jay Todd
Mike was very helpful today showed me around took his time to break thing down for me I was very pleased
August 2, 2016
Google Public Storage Audrey Harper
This lady yo'landa is crazy but she a damn good sales person good customer service and she tries to sell the product she's good very.
August 1, 2016
Google Public Storage Janise Haralson
First time using public storage and Yalanda made my experience very resourceful she was very polite and her customer service and suggestive selling was superb
July 29, 2016
Google Public Storage Tami McDonald
Yolanda was very professional friendly and informative. She was attentive and took her time to explain everything although her facility had quite a bit of activity. My husband and I were impressed!!
July 29, 2016
Google Public Storage FRED MAC
July 25, 2016
Google Public Storage Larrice Sweeney
Yolanda was awesome assisting me with getting the right storage unit....Excellent customer service!!!
July 21, 2016
Google Public Storage Ray Rubio
Yolanda is DaBomb.....she helped me with what I needed and went above and beyond to meet my needs. This Veteran Thanks You!
July 12, 2016
Google Public Storage True Parker
Ebony was great fast efficient and welcoming.
July 9, 2016
Google Public Storage Mistr A J Casey
Being a stickler for service, I'm usually not impressed by individuals unless they go above and beyond for the customers/clients, and i must say Ebony did just that. Amazing front of house personality, very professional and wise of the industry and sales, however down to earth and uniquely personable. She has truly exceeded my expectations and I would sincerely recommend public storage to anyone based on her performance. They say that first impressions truly count, and she left a lasting one with me, and I will be forever grateful.
July 4, 2016
Google Public Storage juan miramontes
Good customers service. Yolanda
July 2, 2016
Google Public Storage ARTHUR WOODS
Yolanda was very professional . Great employee ! Needs a raise .
June 20, 2016
Google Public Storage Dean Murdock
Yolanda, was professional and helpful in every way possible.
June 18, 2016
Google Public Storage Cecil Williams
Yolanda was very helpful
June 14, 2016
Google Public Storage Bryan Parker
Michael and Yolanda were extremely helpful and professional towards assisting me for my storage needs. I'll definitely be back if I ever need another storage unit.
June 10, 2016
Google Public Storage April Love
My most recent visit to this facility (5/29/16) was well worth revisiting as I purposefully set out to do business with Ebony. She was very professional, instrumental, and knowledgeable in making sure I received the best service possible by upgrading yhe very last unit that appeared impossible to secure b/c the system was tied up. However, Ebony was very instrumental and knowledgeable of the system and was able to secure the unit! I was very impressed with her tenacity in making sure I got the unit and I did!! I recommend you see Ebony at the East Hazel Crest facility you'll be pleased you did! Ebony is an excellent manager. Although I'd made reservations for assigned unit, I walked into the office with some uncertainties. Ebony took the time to go over into details what my options would be based on items to be stored. I really appreciated her knowledge and service to detail. I left the office feeling less stressed knowing what I need to do. In addition, another employee (Jessica) was just as helpful with her politeness and service with a smile.
June 9, 2016
Google Public Storage LaTosha Wiggins
Ebony was very knowledgeable and helpful. She made a difficult set of circumstances easier.
June 4, 2016
Google Public Storage Kendrick Darnell Harris
Yolanda was great!!!!!!!
May 28, 2016
Google Public Storage Cynthia Glass
Ebony was a great help in showing my unit, explaining hours, and suggestions to make the move in easy.
May 25, 2016
Google Public Storage Michelle Williams
OMG! The service, the information, the patience and professionalism was beyond exceptional. As we all know, moving has its challenges but Yolanda, Ebony and Jessica took me through step by step and made me feel more confident in everything I had to do. Thank you SO MUCH ladies. You need to offer incentives for referrals because I will definitely send my contacts and friends to share in this experience for their moving needs. Keep up the AMAZING work! Job well done!
May 17, 2016
Google Public Storage Adriana Butcher
Back in April I came to retrieve some documents from my unit to find that the gate hours had been changed without notification and the security of this unit was horrible. I was able to gain access without entering through the gate but a side emtrace. I reported this to their customer service Yolanda and nothing has been done. Now its May and I think it's ridiculous that they will not contact you in regard to changes being made regarding gate hours but they will notify you by email that the unit price has changed again I have complain to customer service and still nothing has been done with regard to the security I will be contacting the corporate office. In my opinion thry don't deserve one star.
May 9, 2016
Google Public Storage Erica Brown
Crystal & Yolanda were very helpful and made my Public Storage wonderful and gave great insight on the moving experience
May 6, 2016
Google Public Storage Juan Perry
Yolanda was fast and friendly. Great customer service
May 1, 2016
Google Public Storage Giselle Robinson
Yolanda was the best! She helped me even though i came a day early! She walked me through the process smoothly. Make sure u give her a raise.
April 30, 2016
Google Public Storage Patricia Bennett
Ebony here were wonderful love this place
April 28, 2016
Google Public Storage Clarissa Chappelle
Yolanda and Jessica were very helpful. Was sort is a wait but all was thoroughly taken care of.
April 18, 2016
Google Public Storage T Washington
Yolonda was very helpful and she has a beautiful personality
April 16, 2016
Google Public Storage candace jackson
Ebony here was excellent
April 16, 2016
Google Public Storage Takhia T
Ebony did an excellent job with her customer service today and i walked away a very satisfied customer! Thank you for all your help it was appreciated!
April 14, 2016
Google Public Storage Savannah Riley
Yolonda's Customer Service was great!!!!
April 9, 2016
Google Public Storage Thomas Riley
Ebony was nice as usual and helpful very kind and very knowledgeable I love making my payments with her she actually rented my space and she was just awesome I really recommend this place ask for ebony
April 1, 2016
Google Public Storage Lynette Partlow
Great service from Yolanda!!!
April 1, 2016
Google Public Storage Yvette Williams
Yolanda was very helpful and has a great professional personality
March 23, 2016
Google Public Storage Edward Jones
Jessica was terrific and very pleasant, Jessica explain step by step in helping me out with my unit. Great job
March 18, 2016
Google Public Storage Theresa Clark
Yolanda was very patient and knowledgeable with all my questions. She is a great asset to your company and should be given a raise. Theresa Clark
March 14, 2016
Google Public Storage Melanie Franks-Jones
Great service at public storage today by Yolanda thanks for being so helpful.
March 12, 2016
Google Public Storage danielle moss
Staff member, Yolanda was very helpful and nice!!!!!
March 12, 2016
Google Public Storage Ricky Williams
Yolanda Woods are quite knowledgeable and very helpful very satisfied with the service
March 11, 2016
Google Public Storage Donna Maxey
Yolanda was my go to peson at this facilty. She was very Professional and courteous. Yolanda greeted me wit a smile in her face and in her tone. She was descriptive in product availability as well as assuring me of the guaranteed locks they use. Great service greeter.
February 23, 2016
Google Public Storage Raquel Parker
Ebony was extremely helpful. She made my first experience renting a storage very pleasant
February 17, 2016
Google Public Storage 2 Watch
Kennedy was helpful on my rental today
February 16, 2016
Google Public Storage Junior 1
Cam to to rent my unit and Ebony here were very helpful funny really cool thanks for the help ebony
February 16, 2016
Google Public Storage Rose
Excellent customer service, was just in there and Ebony and Kanice (not sure of the spelling) were very helpful providing answers to my many questions..went over and beyond assisting me
February 2, 2016
Google Public Storage Jeanette Hardin
I come there to pay on my daughters account and Ebony is hilarious, professional, and very helpful!
January 29, 2016
Google Public Storage Theresa Lloyd
Jessica was grrrrrreat thanks so much!!!
January 28, 2016
Google Public Storage Aj Smith
kennice Blair Jessica
January 8, 2016
Google Public Storage Lorraine Jones
Yolanda asked me to rate her before I left the property to ensure she got a good rating. Once I moved in everything changed. Sbe stated i HAD to purchase insurance even though my insurance covered my unit. I over heard staff members telling new customers they HAD to purchase PS locks and could bring in their own I went in to get my locks cut off and was told to call back a day later. Called back and was told to call back in 10 minutes and literelly call back 15 times with no answer. Called back two day later and stayed I had to wait an addtl 5 days which I could have been told in the beginning. Rent increased without notice only after 6 mths. Customer service is terrible. Please don't rate anyone until after your full experience. It is very unprofessional for someone to ask that of a person when they are sitting in front of you and I promise if you have to deal with staff for any reason afterwards ypur rating would change. As long as I didnt need help everything was good. Staff makes customes feel like they are a burden whem its you job.
January 6, 2016
Google Public Storage Rashida Kilgore
I recommended this location because the young lady Ebony was really sweet. I referred a friend and she said both Ebony and Kennice are awesome. Keep up the great work ladies
January 2, 2016
Google Public Storage marcus shepherd
Yolanda was excellent.help glad she was there to get things in order thanks ps
December 14, 2015
Google Public Storage sharon smith
Excellent service from Yolanda will defiantly be using the faculty again.
December 12, 2015
Google Public Storage T Russ
Yolanda great job
December 1, 2015
Google Public Storage Dave Pender
Great customer service, Yolanda was awesome
December 1, 2015
Google Public Storage Bobby L. Lewis
A little pricey but the salesperson named ebony was extremely nice
November 28, 2015
Google Public Storage Crystal Owens
Yolanda is a awesome employee!!!!!
November 23, 2015
Google Public Storage Brandee Bevly
They did a wonderful job.they helped me out.they did an excellent job..i would recommend ppl to come..the women ebony was very helpful and polite. She did a very good job...
November 16, 2015
Google Public Storage Everett Collins
Yolanda was great
November 14, 2015
Google Public Storage Hell Rell
Great service today
November 11, 2015
Google Public Storage Debra Conditt
Customer service is great but the facility is nothing special. You can tell that it hasn't been kept up as well as the other facilities public storage has. The best thing about the place is the two women who work there.5
November 9, 2015
Google Public Storage Debra Gavin Ware Ed.D.
Kennice is an excellent customer service representative. Love this spot!!
November 8, 2015
Google Public Storage Dameon Hamilton
Came to rent today ebony was very nice and helpful thanks ebony well job done
November 5, 2015
Google Public Storage K AR
Had an excellent customer service experience with Yolanda!! She was extremely courteous and professional.
October 29, 2015
Google Public Storage Sabrenia Trueblood
I had a wonderful experience with them on today. Yolanda was great and professional.
October 19, 2015
Google Public Storage Demetrius Curry
Kennice was great.
October 14, 2015
Google Public Storage Fred Andrews
Kennice. Was very professional and pleasant and courteous 5 star's
October 11, 2015
Google Public Storage Lamont Lemon
She was very helpful and knowledgeable I like this spot
October 11, 2015
Google Public Storage King Lucky
Came in today 10-11 to rent and the manager Ebony was very nice and helpful funny and knowledgeable and professional great customer service skills
October 7, 2015
Google Public Storage Kimberly Smoot
Kennice did great on storage
October 6, 2015
Google Public Storage Walter Graham
MY EXPERIENCE HERE WAS VERY VERY NOCE. EBONY WAS VERY HELPFUL AND FRIENDLY. HELPED ME GET THE CORRECT UNIT AND DIDNT TAKE A LOT OF TIME. GREAT CUSTOMER SERVICE AND A PRETTY SMILE TO MATCH
October 3, 2015
Google Public Storage Pascale Pouponneau
Yolanda was extremely helpful and professional. I received excellent customer service.
September 29, 2015
Google Public Storage Rotimi Shodunke
Ebony was very helpful and took time to help me find the right size storage unit. Will recommend this location to all my friends and family.
September 13, 2015
Google Public Storage Micaela Hill
Kennice was very helpful and nice. I left feeling confident that my belongings were in a safe place!!
September 12, 2015
Google Public Storage michele thomas
Thanks so much kennice for the lovely service and being super helpful
September 10, 2015
Google Public Storage Almetta Vasser
Yolanda customer service was AWESOME. VERY POLITE AND PATIENT WITH ME. I really appreciate that because I had just been released from the hospital. She's a keeper.
September 8, 2015
Google Public Storage Rosetta Cook
KENNICE EXCELLENT SERVICE
September 1, 2015
Google Public Storage curtis brown
September 1, 2015
Google Public Storage Peculiar B
Ms, Yolanda was very nice & knowledgeable with her service. 😁
August 18, 2015
Google Public Storage Chinasa Prude
Yolanda service was really great she explained everything well and was easy to work with
August 8, 2015
Google Public Storage WHOISDSHAWN
Great with great customer service by Yolanda !!! 😀
August 3, 2015
Google Public Storage Aletha Kirklin
Yolanda was a very nice person. She was very informative, and save my unit when I thought I lost it. Yolanda has a great personality and I really enjoyed my experience with her
July 16, 2015
Google Public Storage Bobby Graham
Jennie was great
July 15, 2015
Google Public Storage Cecil Hughes
Kennice is very wonderful love coming here kennice thanks
July 9, 2015
Google Public Storage JeTuan Walker
Very friendly environment and very clean storage spaces. Love using this storage. Ebony has excellent customer service and she is very informative and makes sure all of your storage needs are meet as well as your supplies!!!!!
July 8, 2015
Google Public Storage BO
excellent service
July 2, 2015
Google Public Storage T Johnson
My intial phone contact was with Ebony. She was extremely friendly and very pleasant to talk to. When i came into the office I was met by Kennice. She also made my renting experience very painless. She has a great personality and great customer service. She made sure I understood all the processes and procedures.
July 1, 2015
Google Public Storage Glenn Davis
Yolanda was great and got me out of a tough spot great job!
June 30, 2015
Google Public Storage Ebony Harris & Wards Mom
Kennice was very friendly and knowledgeable! Great Customer Service!
June 23, 2015
Google Public Storage Nikki Wright
Yolanda was great.....excellent customer service
June 20, 2015
Google Public Storage Karyn A Hodges
The space is clean & the property manager, Yolanda was very helpful. She answered all of my concerns and even recommended which unit fits my needs. I'm very happy with the space & service received. Will definitely tell friends & family.
June 18, 2015
Google Public Storage Harold Luckett
Yolanda was amazing. Very informative and helpful. Very nice facility with nice spunky employees.
June 16, 2015
Google Public Storage Patrick Tyler
Excellent service and experience, Yolanda is the best. I rented a unit for 2 years and had no issues. A few times I ran late on my monthly payment and she worked with me and didn't cut my lock. This place has a great team of professionals and very secure. Thanks for your service.
June 14, 2015
Google Public Storage Shauntell Triplett
Kennice was very helpful with my rental awesome
June 9, 2015
Google Public Storage Levettia Anderson
Ebony was very polite and knowledgeable about the property and services. My visit was pleasant.
June 6, 2015
Google Public Storage Kenya Beasley
Yolanda is the best!
May 31, 2015
Google Public Storage Erica Harris
Kennice was really great assistance! She answer all questions about cares & concerns! I recommend Public Storage in East Hazel Crest!
May 30, 2015
Google Public Storage Keith Terry
good customer service from ebon highly recommended
May 28, 2015
Google Public Storage TAKEISHA WILLIAMS
Kennice and Yolanda are wonderful people they are always polite. I always rent a storage from here. It's always a joy to return.
May 22, 2015
Google Public Storage Amelia Ballard
Today when I walked into the office Yolanda had a smile on her face and was very polite and courteous. She helped me with selecting my unit and explaining the prices, insurance, accessing the gate, and the monthly payment. I would recommend this facility to anyone looking for a storage unit because of the friendly atmosphere.
May 17, 2015
Google Public Storage Quiara Rawls
Ebony was very helpful in finding the best storage space for us, also gave us great advice on ways to position our furniture. She was very nice and sweet.
May 7, 2015
Google Public Storage George Huff
Yolanda was super helpful. Very personable.
May 6, 2015
Google Public Storage Cecil Hughes
Came in to make payment and Ebony here is wonderful. Great customer service skills and so nice as always when i come here thanks Ebony
May 6, 2015
Google Public Storage Blessed Jess
Yolanda and kenice where very helpful and sweet, they made it very easy for me.
May 4, 2015
Google Public Storage Ashley Murray
Kenice was awesome. She was very nice and professional. She gave great detail on the storage facility.
April 30, 2015
Google Public Storage Bre TheRealist
Ebony was very helpful when I rented here today. Very friendly with my son.
April 29, 2015
Google Public Storage Myke Gerring
Ebony came in to make a payment she was very pleasant and nice supportive and helpful attractive and well groomed
April 26, 2015
Google Public Storage Florine McElroy
Visit this facility rented from Ebony very patient knowledgeble understanding wonderful sense of humor I love this storage facility Ebony was very helpful
April 23, 2015
Google Public Storage Sir'aj Nafys Ali
I had a very good experience good customer service very helpful very professional all around great experience from Ebony thanks
April 20, 2015
Google Public Storage Lucretia Wesley
We had a storage here a couple of years back and we didn't need it anymore. So fast forward to current times and we're back. Yolanda was very helpful today getting everything set up. Yolanda is a very pleasant person.
April 18, 2015
Google Public Storage johneva riles
Yolanda was a great help with the rental of my Public Storage unit. I would recommend her anytime. Thanks Yolanda for the great service.
April 11, 2015
Google Public Storage Patrick Montgomery
Ebony here is wonderful has very good customer service skills very patient and kind I came back because of here
April 4, 2015
Google Public Storage Luvly Bri
My experience with this location was awesome. Yolanda & Kennice have excellent customer service. Definitely rent here. You won't be disappointed!!
April 3, 2015
Google Public Storage Chris C
Kennice was very helpful and knowledgeable.
March 28, 2015
Google Public Storage Patt Humphrey
Ebony here is a great worker and very helpful. I've been a public storage customer for over 15 years. And im truly satisfied with their customer service and friendly attitude. I would highly recommend ebony and Yolanda at public storage in east hazel crest.
March 22, 2015
Google Public Storage judy wiggins
Today my husband and I visited the Halsted Street location to get a storage unit. Ebony, the young lady who helped us, was extremely helpful, friendly, courteous, and knowledgable! She answered all of our questions and was very thorough! Thank you for such wonderful service!!
March 19, 2015
Google Public Storage Khalidah Linton
yolanda was wondering, great attitude, great personality and can't forget awsome customer service
March 17, 2015
Google Public Storage Ronisha Robinson
Yolanda was fast and very efficient in the efforts for me to purchase this unit. This is my first time renting a unit and she made the process bet easy to comprehend. Enjoyed talking with her about the units as well!
March 14, 2015
Google Public Storage Angela Earvin
The store manager, Yolanda was nice and very pleasant. She was so helpful in so many ways!
March 9, 2015
Google Public Storage Kara McCollum
Not a bad place to store your belongings, but it is a hell when snow comes!
March 4, 2015
Google Public Storage jerome young
Hello Ebony was very helpful Grade A
March 3, 2015
Google Public Storage Eddie Harris
My experience was delightful Yolanda was very helpful very patient and very friendly I would be glad to come back and do business with her anytime
February 19, 2015
Google Public Storage Kimberly Carstens
Yolanda was excellent
February 16, 2015
Google Public Storage Terrell
YOLANDA WAS EXCELLENT
February 1, 2015
Google Public Storage Infinitesmiles
January 31, 2015
Google Public Storage Brandy Miller
The worker was very nice and helpful. She was able to assist with all my needs and made it a great experience.
January 30, 2015
Google Public Storage Brandie Clark
kennice had good customer service today
January 29, 2015
Google Public Storage Martina Relerford
Great service with Yolanda and Kennice. Service at its best.
January 19, 2015
Google Public Storage Jodine Basterash
I love Public Storage! Moved from Milwaukee to Chicago and I have a storage in Milwaukee with Life Storage (very expensive-Public Storage didn't have any open at the time) and one here in East Hazel Crest (very affordable). If you want somewhere that is affordable with great customer service-Public Storage is your place! Yolanda has been great through my entire experience here!
January 10, 2015
Google Public Storage keith hampton
margaret
January 6, 2015
Google Public Storage Tommie Selvie
Yolanda was very nice in handling my billing problem in other areas. You must continue to hire individual like her
December 18, 2014
Google Public Storage C Johnson
Yolanda was awesome!
December 13, 2014
Google Public Storage Kevin Banks
Yolanda has great salesmanship!
December 13, 2014
Google Public Storage KB!
Yolanda was super helpful and easy to work with!
November 14, 2014
Google Public Storage Dalesha Henry
yolonda was wonderful at public storage!
November 13, 2014
Google Public Storage Greg Garcia
Yolanda is the reason I come back to rent again, great customer service and is always helpful
October 30, 2014
Google Public Storage Latonya Hughes
YOLANDA WAS VERY HELPFUL AND GREAT CUSTOMER SERVICE !
October 21, 2014
Google Public Storage Ronnie Covert
great place to store your stuff! Safe and no issues! Yolanda was very kind and took care of us. My famiky has about 3 units here and never have problems.
October 16, 2014
Google Public Storage the most understanding
Excellent Customer service was unphonaminal
September 30, 2014
Google Public Storage Sherri Crowder
Yolanda, Raquel, and Wendy provided me and my mother with excellent customer service!! They were very helpful in my transition after I had some unfortunate circumstances surrounding my move. Thank you East Hazel Crest, Il team!! You were fantabulous!!!
September 23, 2014
Google Public Storage michael balkcom
Yolanda was very good in helping us out with our purchase
September 15, 2014
Google Public Storage trenice jenkins
My service with the East Hazel Crest IL, facilities, has been a great experience. Yolanda and her crew has taken care of all problems and issues that has came up. With professionalism and courtesy.
September 11, 2014
Google Public Storage Brenda Poole
Yolanda has great coustomer service skills I'm in the office a least once every other month and I have never had a bad experience.
August 28, 2014
Google Public Storage Christy Johnson
I'm a returning customer. And the lady who is the property manager. ..Yolanda is very helpful and pleasant. This is the only public storage that I trust my stuff at. It's not only safe but clean as well!!
August 22, 2014
Google Public Storage shayla washington
The customer service was very good. Yolanda was very gentle and took her time to explain everything.
August 7, 2014
Google Public Storage Tasha Bishop
Yolanda was great. Answers all my question. Help out with the box size.I felt very comfortable. Thank you Yolanda😊😊😊
August 2, 2014
Google Public Storage Tammy Jackson
DeWon very pleasant found me a unit with more space than originally reserved and also saved me money..
August 2, 2014
Google Public Storage David Jackson
Yolanda was extremely fast, professional and courteous. I will definitely recommend this location.
July 29, 2014
Google Public Storage LaTonya Hilson
Yolanda was very helpful, she was a pleasant person to work with.
July 26, 2014
Google Public Storage Tony Moore
Yolanda was very helpful and would recommend everyone to come to the E Hazel Crest location....
July 22, 2014
Google Public Storage Unlocked27
An employee called me to inform me that my payment needed to made today or I would receive a late fee. I was so grateful to get that call. My schedule is so busy that I overlooked the payment date and would have received a late fee that would have been almost twice my payment. Yolanda did a great job and provided outstanding customer service. She was wonderful. Thank you Yolanda, thank you so much.
July 17, 2014
Google Public Storage Ju Ju
I went to this location with misinformed information and when I got there i was informed that I was given the wrong information by another employee at a different location. They told me that no spaces was available in the size I was looking for at that location, leaving me very disappointed. But the manager Yolonda was awsome!!!! She didnt want me to leave the location disappointed at her or her company because the wrong information that was given to me. She worked hard to find me a alternitive and gave me options. Neatless to say she found me a space a great rate and Im thankful for it. I left with a unit and very satisfied. I recomend this location first before any other!!! THANKS YOLONDA YOU ARE GREATT!!!
July 15, 2014
Google Public Storage Kyanna Parsons-Perez
Returning customer, always pleased with great customer service provided by Yolanda. Nice to see the same person who remembers you after 3yrs. Would definitely refer others!!!
July 14, 2014
Google Public Storage Latonia Walker
Public storage in east hazel crest Rocks!!!!! The staff was friendly, approachable and ready to help in anyway possible. Yolanda exuberated customer service skills that will make me tell all my friends and family about this place. She was patient and answered all of my questions without hesitation. She gave me prompt follow-up and called the next day to ensure my move in went well. Customer service is very important these days and having someone like Yolanda managing the business is a plus for Public Storage!!!!! Also the location was very clean.
July 3, 2014
Google Public Storage Alan Szaks
Yolanda was great
June 28, 2014
Google Public Storage Joe Jackson
Previous customer. Came back for the great service and the great staff, especially Yolanda
June 19, 2014
Google Public Storage Thaddeus Pitts
My experience here at public storage was excellent. Yolanda was a delight to deal with & definitely will use you guys again.
June 16, 2014
Google Public Storage Ryan Obot
Thanx. Yolanda for great service.
June 14, 2014
Google Public Storage Carolyn Gardley
Yolanda was very helpful and pleasant.
June 6, 2014
Google Public Storage Jasmine Mccurry
Yalonda was very helpful and I love there service
June 3, 2014
Google Public Storage Shan Watt
Yolanda was very fantastic. Good job
June 1, 2014
Google Public Storage April Joy Mack
Raquel and Yolanda were fantastic!!! They were very helpful with helping find the right storage unit for my needs and explained the details of the rental before we discussed payment! They also made sure I was able to take advantage of a great memorial day promotion which definitely helps my pocket book ;-) I will look to this location for all of my storage needs in the future as well! Thanks ladies!!!
May 30, 2014
Google Public Storage Demaris Jones
Yolanda And Raquel wonderful service. They explained the rental processes.
May 30, 2014
Google Public Storage Nina Sinclair-Burns
Raquel went above and beyond with her excellent customer service! Raquel is extremely knowledgeable and very professional. I will keep coming to this facility and recommend it to friends and family!!!!
May 29, 2014
Google Public Storage Ngozi Anyamele
When i went to the public storage i was helped by this nice lady named Yolanda.She was really helpful and gave me a good deal on a storage around the corner from my old unit making moving it easier.
May 27, 2014
Google Public Storage Chidi's Dosage
we went there and the nice lady named Yolanda help me and my dad and gave us a good deal thanks so much Yolanda. You are so nice and helpful. Go and check this place out they are so nice -----chidi
May 27, 2014
Google Public Storage Debbie VILLALON
Yolanda worked with me to make sure I was very happy with my experience
May 16, 2014
Google Public Storage Kenneth Lyons
Excellent customer service help me get right size unit & Merch. Thank You Yolanda
May 16, 2014
Google Public Storage Arielle Fleming
Yolanda always is very personable and knowledgeable about the business. It is always a pleasure to see her face when I visit the store.
May 13, 2014
Google Public Storage Glinda Harris
Yolanda was very helpful and displayed excellent customer service skills.
May 10, 2014
Google Public Storage Orangelee Earl
Yolanda was very nice she help me I was lost she showed me the way here, she had a smile on her face when I walked in.
May 9, 2014
Google Public Storage Cordell Hicks
Yolanda was excellent at the East Hazelcrest location!
May 8, 2014
Google Public Storage Peaches Durr
Yolanda was very helpful, nice, an quick with getting me set
April 30, 2014
Google Public Storage Tasha “Autumn” Mack
I love this Place I have gotten some great service from this Place. The staff Yolanda and Raquel gave me some GREAT customer service....2 thumbs up!!!
April 25, 2014
Google Public Storage Kelvin Wade
Excellent service at this location by Yolanda
April 25, 2014
Google Public Storage Carbonite Wilson
Yolanda has great customer service skills.
April 15, 2014
Google Public Storage frances hawkins
The coustmer service from Yolanda very good today, I would recommend this site.
April 12, 2014
Google Public Storage Kev II Flagg
Great customer service by Yolanda
April 8, 2014
Google Public Storage Melanie Knight
April 8, 2014
Google Public Storage Cynthia Green
Yolanda was delightful! Excellent service. Very informative.
April 3, 2014
Google Public Storage latarsha wicks
Yolanda was very helpful in showing me my new storage space. Thanks again.
April 3, 2014
Google Public Storage paul gerrish
One of my favorite places to do business with. We, my fiancée Laura and I, usually pay for our units in person because the customer service is always outstanding. We usually see Yolanda and Dewon and sometimes Raquel. All of them are very good at paying attention to us when we come into the door, with politeness and friendliness. They usually remember our names and the number for each of our units and our respective payment method. When we see them elsewhere on the property, especially in the golf cart, Yolanda and Dewon, say hello. We have not seen Raquel in the cart, yet, but are sure she would be friendly, also. A big thank-you to all of them for their outstanding service and the help they provide.
April 2, 2014
Google Public Storage LaDawn Davis
Since I've had my belongings at this location I haven't had any problems. Every time Yolanda is working she greets me and my son with the warmest welcome, and when it's time to pay my bill she gets me in and out. She provides excellent customer service.
March 29, 2014
Google Public Storage Ellery Fisher
Awesome storage experience - Yolanda was phenomenal made it super easy. Great place.
March 29, 2014
Google Public Storage sonya ross
Came in complete a rental today . Yolanda provided excellent service and answered all my questions. She showed me all the products I would need to secure my valuables while they are in storage. Thanksssss Yolanda!!!!
March 29, 2014
Google Public Storage Leta C
Pretty good experience here with Yolanda
March 29, 2014
Google Public Storage Jon James
Awesome people to do business with. I always have a pleasant experience when I go in to make a payment or have an issue (which is extremely rare), but definitely good people to do business with.
March 28, 2014
Google Public Storage Jonthan Nieves
The customer service at this location was excellent by Yolanda and Raquel. They were very friendly and professional and great personality!!!
March 27, 2014
Google Public Storage tara carter
Yolanda n Raquel were a great help today...thanks! !!!!
March 21, 2014
Google Public Storage Laura Moore
Came in to rent at the east hazel crest location Raquel was very professional and helpful. Yolonda was very friendly and helpful as well the location is clean and I enjoyed my ride on the golf cart.. these ladies are the best glad I choose this location
March 18, 2014
Google Public Storage Dale Prince
Just rented last month came in to pay my bill and Yolanda greeted me with a smile, very friendly and would recommend this location to Anyone looking for a space!!!!!!
March 17, 2014
Google Public Storage Morgan Collins
Very good service from yolanda
March 11, 2014
Public Storage Beena Pharakarn
LOVE Them Rodney/Andrew took such a great of us.Recomended this Public Storage to everyone
March 10, 2014
Google Public Storage Denise Moore
Denise I visited the Public Storage facility in East Hazel Crest, IL. Yolanda was phenomenal. She exhibited excellent customer service skills and was concerned with my needs in making sure I have adequate room to store my furniture. Yolanda was also very efficient in expediting the paperwork in a timely manner. The facility was very clean and all packing accessories were available to meet customers' needs. Without hesitation, I would recommend this location to others.
March 1, 2014
Google Public Storage Christopher Parks
Just came in to rent Yolanda did a great job very professional.
March 1, 2014
Google Public Storage sandiemac55
Yolanda is very courteous and helpful. She answered all my questions and the facility is kept up very well. THANKS YOLANDA.
March 1, 2014
Google Public Storage Jasson Rayford
Crystal has the best customer service ever! She is so friendly and has a nice smile. Everyone should store here!
February 28, 2014
Google Public Storage Tony Herron
I'm a tenant at the E Hazel Crest location and each time I come to pay my bill Yolanda is always courteous and professional. I would recommend this location.
January 24, 2014
Google Public Storage Phyllis Young
I use to rent here before had a beautiful stay then came back thanks to Yolanda
January 4, 2014
Google Public Storage Sergio Rodriguez
On a day of a predicted twelve inches of snow and below freezing temperatures, I was greeted by Yolanda. She greeted me on a first name basis, upon arrival, a rare gesture these days in the world of customer service. It was quite evident that Yolanda is an experienced customer service 'guru". Not only was Yolanda very helpful, but she guided me in the slushy, snowy grounds, in her classy Public Storage four wheeler to two units to ensure that I would be satisfied with the needed space. Every opportunity Yolanda got she went the extra step above, sweeping the unit upon arrival to ensure that the cleanliness of the unit met the "top notch" expectation. Yolanda was quite personable and truly had a joyful spirit; you could tell quickly that Yolanda loves and appreciates her job and the customers that she serves. The East Hazel Crest Public Storage location is truly blessed to have an employee like Yolanda who doesn't miss a beat. I'm pleased that I made the decision to come to this location and look forward to our business relationship, for the duration of needed service. **My one point of feedback is that the company consider putting an arrow or sign outside on Halsted street that will notify prospective customers of the access road leading to the location. After going around the property twice and twenty minutes later I realized that the "off the beaten path" road is the way to the storage location. For ease and a hassle free experience this would be very helpful.
January 4, 2014
Google Public Storage Stephen Mangerson
Outstanding service, Yolanda was very pleasant and helpful. I will recommend this location to others.
December 31, 2013
Google Public Storage Crystal Farmer
Oh my gosh this place was superb .... I usually don't write reviews but I had to share my wonderful experience. Yolanda was VERY helpful, showed me a clean unit, and indulged in great conversations with my children. Her personality rocked!!! Also, Dewon set a good tone for the workplace.
December 18, 2013
Google Public Storage ron harp
Great Customer service...I was welcomed with a smile came in to purchase some boxes and tape..Raquel was very helpful
December 3, 2013
Google Public Storage matt wayne
I came in about a week ago looking for storage.I had been renting at another storage company that I was very unhappy with at the time. As soon as I walked in I spoke with Raquel she was very friendly and helpful to my needs and concerns that I had. I explain to her I was only shopping for prices. I refused to see the space at first but she convinced me to take a quick look at. Raquel also showed me all the packing supplies I would need to protect my furniture and clothes I would be putting in storage. I did not rent that day but I will be coming in this week to rent just because the customer service I received was wonderful!
November 29, 2013
Google Public Storage Todd VanBuren
As a longtime tenant of the Hazel Crest location is a great facility.Yolanda is great.She is knowledgeable very helpful and her communication is great.And yes she does care.Thanks for the great service and for looking out!!!!
September 20, 2013
Google Public Storage Charles Sykes
Professional, conscientious, courteous, responsive, ... Yolanda and her staff provide outstanding customer service and a safe and secure storage environment. I highly recommend them without reservation.
August 23, 2013
Google Public Storage Laura Dillman
I would like to say that this place is the best! The Staff Yolanda & Dewon, are Fantastic People and find it a joy to talk with and to answer questions. Anytime there has been anything that has come up, they are making sure our customer needs are met with Pure Professionalism. Always a Smile on their faces to greet us, my Fiance' and I every time we come in to pay our bill. And Any other time we come in with basic questions. I would highly recommend this place to anyone who needs a Safe place for their Items. Thank-you to them and Public Storage, a place that can't be beat!
August 23, 2013
Google Public Storage will domino
Despite the increasing storage fee amounts with Public Storage, the Hazel Crest location has a good team in place. Tom the District Manager was quick to follow-up to an issue that needed to be addressed, Yolanda is very knowledgeable- and runs an efficient store and her associate Da-Juan is very helpful and courteous.