Great experience at this location!! Been looking for a storage and I am glad I visited this one!! Andrea is amazing!! If you are looking for a storage location, choose this place. You will not be disappointed!! Don’t forget to ask for Andrea.
The young lady that assisted me with my storage unit was so nice so helpful and such a pleasant personality. I really enjoyed the experience. I didn’t get her name but she worked at the storage unit on 2258 Dallas Highway, Marietta, Georgia
She was at the desk, October 31, 2024 in the morning shift such a beautiful person she was sort on the short side
I had a great experience here, they were very professional and helpful!
Clean and bright and easily accessible
By far the best community service, one lady in specific, Shay was outstanding. She showed me profesionalism and over I had a great experience!!
Nice facility. However, be aware they control the ability to raise your rent at any time. This is not relating to introductory rates, I mean your normal monthly rate. After about 5 months at this facility, they increased my rent by 25% for both units.
Tia was very official and determined to assist my onboarding into the storage and kept a smile on her face all the time!!!!
My rent has increased over 100% in less than 2 years. There's a unit same size online for less than half of what I'm paying.Same location. The beginning price is even less than that. This is a scam to people who are suffering because of Repairs having to be done to their home.
I have paid on time, asked for my price to be lowered to their asking price. The answer is a no
Celeste was super helpful..she showed me the space and made sure that the space was still available for me the following day..she has help me with all my needs .very clean facilty as well which I love !
Celeste is wonderful, easy to work with & super professional. 10/10!
Ebony was great. Professional. Knew her stuff. Nice person to deal with.
First, I would like to say that the facility is very clean. However, the person working in the front office was very disorganized and was not super helpful. She almost seemed put out by my being there. I had completed all of the information and already paid online. The first time I went (during business hours) the door was locked with no notification on the door of when the person would be back to unlock the door. I went back about an hour later and got the code for the gate. When I tried to enter the code, it didn't work. When I went back to the office (literally 10 feet away), the door was locked again. I left and came back about 20 minutes later, and spoke to the person working and it took several tries for to try to get the gate to work. My biggest frustration was that the door seemed to be locked frequently and that there was no indication of when the person would be back. That would have helped because then I would've known when to come back.
Signed up today and we really like the facility. The entrance and loading area is very spacious, the facility is immaculate, and the units are easy to access. Zach was incredibly helpful in helping us select the right unit and getting us signed up. I was very pleased with the rental cost for a 10 x 15 unit. It was $50 cheaper than an identical unit at another place we looked at. I highly recommend.
Came in and have never experienced a more knowledgeable employee as Zach. He explained everything so clearly. Quickly, showing our unit…honest. We were in and out in 30 minutes. He showed interest in us also. Just a great experience! Thank you Zach and Public Storage
We did not want to spend our whole Father’s Day here! Beautiful storage facility !
Selena was helpful, informative, and personable. She did a great job! Her boss should treat her to lunch one day!
Very good customer service and very clear storage usage directions. Thank you!
Zach is very nice and friendly , has respect and just does his job professionally
Zach was an absolute delight!
So professional, accomidatimg and
caring!
Zach has outstanding customer service. We appreciate his patience and his help.
I want to thank Jay and Mitch for going out of there way helping me. I have been calling Jay literally all day getting on his nerves I know. He was able to finally get me the help I needed. Extremely patient and helpful. Thank you again!!
Celeste was very helpful in changing the size of my storage. I was able to look at the one I originally wanted to rent and it wasn’t big enough so she canceled it out and transferred me to a bigger unit. She is very professional and polite.
Celeste at 2258 Dallas Hwy is very helpful and responsive! A very nice and clean facility!
Mrs. Celeste is awesome, had a difficult situation, but she handled it. Thank you 😊
Celeste could be a lawyer, she got me to change my mind on renting my unit because I was walking away from it, because in my mind I think public storage needs to do better for their long term customers who has been invested in to the company for years, Celeste the best.
The best representative of Public Storage that you have Celeste that great customer service skills she’s patient. She explains everything into detail. Thank you for a wonderful employee.
Great experience.
Celeste was so very helpful made everything quick and easy.
Celest at the front desk was awesome!
She is very helpful and professional.
Thank you Celest!
Quay was polite and most helpful. He showed me the unit and explained everything easily for me. I will refer other family and friends because of my experience.
Celeste is an excellent employee with excellent service
Celeste is fantastic and caring about my needs! I really appreciate the help! I would recommend this facility; clean and feels safe!
Celeste was awesome helping me get a great rate and her customer was beyond what I expected. She was very knowledgeable, profession and courteous!!
This location is very clean and the manager
at that location is great she showed me different size units and explain the entire process to us, will definitely recommend this location to others thanks Celeste for all your great service.
Celeste gave me excellent service today. I came in looking for prices and ended up renting. Her customer service is off the roof and let's not forget the cleanliness of the property
Had a great experience Celeste. She was very professional and efficient. She went above and beyond in helping me. Thank you Celeste!
Great service, very clean and easy to work with.
I really liked this storage better than any other one I've been to and Debbi was very nice and very helpful also it was always clean
I have received excellent customer service from Celeste, She helped me with getting a storage unit that is perfect for my needs.
Celeste was very helpful. Quick and courteous service!
Celeste is beyond wonderful to work with. Exceptional!!
Best experience for a first time!
I had a wonderful business time with Celeste she is such a sweetheart.
CELESTE WAS GREAT SHE GAVE ME EXCELLENT CUSTOMER SERVICE.
Celeste was a great help and was very professional... She answered all our questions and had great customer service....
Mrs Celeste , was so awesome, she helped me get the best , closet unit to the exit , I loved her service thank u so much
I absolutely love this new location and the technology that comes with it, but most of all I appreciated the professionalism and care Celeste gave as I inquired about the location and moved in. She took the time to show me available units and the ones that were best suited for my needs! It’s apparent she loves her job and interacting with the customers!
Celeste is awesome I just moved in to the Dallas location and needed some help every time I call she was more than kind and helpful!! Thanks again for the great job!!!
CELESTE IS GREAT I WENT TO THAT LOCATION ON SATURDAY AND INQUIRED ABOUT A UNIT AND THIS LADY IS SO PROFESSIONAL
Amazing service and a really nice and clean place. The process to get a storage unit was easy and the lady there was really friendly and talkative. 10/10!
Celeste is amazing! The facility is so clean and well maintained! We would never go anywhere else.
I was looking for a storage unit to store my Christmas ornaments and decorations. Celeste provided me with exceptional customer service. She was very knowledgeable and very helpful through the entire rental process. Thank you!! Superb!
I came in to get some information about renting a unit. Ron helped me and was very thorough in explaining everything. Amazing customer service, highly recommend.