Public Storage Self-Storage Units at 983 Highway 85 S, Fayetteville, GA

This is a typical public storage. It gets the job done, HOWEVER… less than 6 months after signing up, they increased the rent by 40 PERCENT! Don’t believe the price they quote you. Once you get in and get settled, they will jack up the price considerably. 10x30 space going from $176 to $246 is ridiculous. I’d advise anyone to go with a different company. Also, there are moths in the facility which are the kind that eat fabric/clothes. I’ve provided a photo of a trap I put up in my unit… this is not the business trying to get rid of them.

Eric was great.. knowledgeable and answered all my questions handled my lock situation with a breeze thanks Eric

ERIC IS THE BOMB!!! This public storage is clean, the staff is awesome and they are attentive to your needs as a tenant! Eric took care of me today with my rent increase. Thank you so much!

Great experience and customer service. I was greeted and welcomed by Eric at this location. He helped me choose the best storage unit size for what I was moving. Very thankful for the great service.

Great customer service. Extremely happy with how good Eric was. He’s very patient and helpful

Good location and nice people

This new storage facility is very clean and offered a great price. Shout out to Eric Lewis who was willing to go show us a unit and then took care of the rental booking and answered my many questions patiently. It was a busy day with other customers and he took care of all of us which resulted in him missing his lunch break. That's customer service above and beyond!

Nikolai was very patient and helpful with my billing questions and clearing a misunderstanding about my account. His friendliness was refreshing and his knowledgeability was reassuring that we chose Public Storage for our storage place.

I will say Dymond was really really nice and she honestly made my day. I highly recommend this place

Assistance from attendant was prompt & for smooth. Facility is brand new and safe looking also.

THE CUSTOMER SERVICE HERE SUCKS!!! PLEASE READ IN FULL!!! Ive been stuck here bc they close at 7 I am a commercial airline pilot. I am also a single mother of 3 kids Im so so busy I need my last storage unit again🙏 (Except its diff state) Bc normally, on an as needed (moving in/out/cleaning up garage) any customer could call ask for 24hrs access…boom granted on an as needed basis. This place not ONLY doesn’t do that, but 1000% sucks in customer service they limit access to 7pm and doesnt give a damn about customer service WTH!!!! So now not only will I have to be severely inconvenienced to move out..its at these stupid hours and the front office SUCKS BIG TIME!!!They arent there during hours and office is almost always locked. I’m retracting my original five star review ********************** Follow up AGAIN When I call , they hang up on me. Why? Is it A) Just bc I called to complain (again) B) Bc they absolutely suck at customer service C) Bc they KNOW I loathe them and their service and they suck at customer service ******************* Follow up The service took a nosedive I call during business hours, No one answers. If I allow the phone system to recognize my account and press option to speak with ‘ property manager’ I go to voicemail where time and time again no one calls me back. ********************** All previous storage units I have rented in the past have better access hours. Those who ended access hours at 9pm, would allow temporary 24 access on an as needed basis via a phone call request. ********************* If you do not care about Customer Service, if you do not need to speak to the property manager ever and if you want ridiculously early ending access hours…. Then this is the perfect place for you.

Very helpful, nice and explained all answers very clearly .

They are very professional and courteous they are a great team that communicates and works well together. Exceptional customer service.

Dymond and John were very helpful with getting a second space. Clean facility with a great staff!

Dymond and John have great attitudes. Highly recommend for storage

Dymond has great customer service. She was super helpful and location is clean. Highly recommend

Dymond and Shavon were a great help! Great service.

Erica was super helpful, made sure we understood the process and got the right size unit in less than 30 minutes! The property is brand new and really clean as well!

Chante’ is a great representative of Public Storage. She answered all of my questions, led me through the storage rental process step by step always delivering the very best customer service. If you’re looking for a storage unit in the Fayette County area look no further. You’ll be taken care of.

I rented a storage unit today with public storage, and Mrs. Chanté gave us the best customer service I’ve ever experienced! She explained every detail thoroughly to make sure we understood the policy and any details we didn’t understand. She served us with a smile and has a great personality that made me feel welcome and know my things will be safe in there facility. I definitely give her 5 stars! If you want to rent a storage I recommend the hwy 85 location and ask for Chanté! She will surely help you find the right unit for you

Chante was very friendly, helped me get set up very quickly, and helped me trouble shoot my app right away. The storage itself is very clean, brand new, huge spaces, and affordable!

Great value, controlled access, brand new. Chanté was the consummate professional: knowledgeable, polite and helpful. Made the process easy to get enrolled and moved in.

Set to open this business in mid-November!