Destiny was super nice her customer service was amazing. Also made the process super easy and was very fast.
Destiny was amazing ! She was able to accommodate my request to access the storage unit a day earlier than my preferred date! Very warm and positive spirit, she made me feel welcomed! I will definitely recommend her location to anyone !
Excellent service, thanks to Destiny.”
Destiny was extrémele helpful, i recomendación everyone to rent here
Destiny, Kia are the best. They was so helpful and help me get my unit fast. The customer service they provided me was amazing. Just know kindness and respect from them was great. Thank you!
This is my second time using this storage facility and it was great. Rob was fantastic
⭐️⭐️⭐️⭐️⭐️ 5-Star Experience with Michelle at Public Storage!
I had an amazing experience with Michelle at Public Storage! She helped me downsize my unit to a more appropriate size quickly and efficiently, saving me both time and money. Michelle was incredibly courteous, kind, and truly went above and beyond to make sure everything went smoothly. It’s not every day you find someone who cares that much about customer service!
I highly recommend visiting this location and asking for Michelle if you’re looking for storage solutions. She made the entire process stress-free and enjoyable. Thank you, Michelle!
D. Blades
Was looking for some storage and found this place. Spoke with Michelle on the phone and she told me to come by and look at the storage units. We found a storage unit that works for me, we did the paperwork, and I got it rented in quickly. Superstar service!
Michelle was super friendly, helpful and patient!
Dee waa so professional and helpful. He even stayed later than he'd planned to do that I may make a payment in person. I truly appreciate this as it's been really hard to get any kind of assistance from this company. Thank you Dee!
Great service seamlessly Dee is amazing
I have been a customer for over 8yrs in different states. I have been at this location for 5 yrs and have seen such an improvement in the customer service and cleanliness of the location since Dee has taken on the responsibility for this location. He’s professional, competent, courteous, and well organized. If I can give him 6 stars I would.
Dee was absolutely awesome. You are blessed to have him with your company
Dee is awesome, very helpful.
Dee is awesome and has great energy! He helped me on a Friday at closing. Normally people would be agitated but he was a pleasure to talk to. He helped me get what I needed without any issues!
Really kind people are at Public Storage Savoy Drive. Thanks to Dee for your kindness, I appreciate it. Have a great day.
Dee was so helpful! I live out of town and he was able to help me get new locks on my unit to keep it secured. Thank you so much for being so flexible in helping me!!
I just want to take the time to thank Dee for the empathy shown when I visited this location. Another employee was there and available, but only seemed to care about clocking out, and not really showing much compassion or empathy in regards to my situation.
Dee smiled, tried multiple attempts to help settle my account, as well as even tried to assist above and beyond with excellent service and resources. This is the talent that is well deserving of public service, and I want to thank him so much for putting some sun on a rainy day!
Dee was an excellent help with assisting me with a few concerns and is an excellent asset to this location
"I had an excellent experience with Mihila. His communication skills were perfect, and he was incredibly helpful in getting me access to my storage unit. I really appreciated his welcoming personality, which made me feel at ease. He worked with a fast pace and great confidence, and even showed me the most efficient way to access my unit."
Every time I see the property manager Ebony on the property. She always asks me how I'm doing, how's your unit. Can I leave her a Google review based on my experience with Public Storage. I always say I'm going to do it. Today is the day. Ebony has been extremely amazing since I have been storing with Public Storage. I would recommend anyone who's in need of storage. To come on down to this location. Ttust me you will experience phenomenal customer service. Thank you, Ebony, for always greeting me, asking me how's my unit is and how I'm doing. That says a lot about who you are.
Mihila was very helpful and gave me step by step on how to navigate thru this stressful process thank you for all your help
Excellent staff, informative, showed they cared about customer
Dee was so professional, helpful and friendly. Easy to communicate with and very knowledgeable. He made this process very smooth.
Angie provided exceptional customer care. She was very pleasant to work with.
After visiting several locations with no available assistance, I came across this one and was fortunate to be helped by Angie. She was incredibly helpful and professional throughout the entire experience. Thank you again, Angie, for your outstanding support!
Angie helped me though a difficult situation as a vendor and also made the entire process so much easier and pleasant, she is the gold standard!
I must say Miss Angie was very knowledgeable, and was able to explain in detail and answer all of my questions and concerns. She was really polite as well, made my decision very easy.
Thank You
Friendly and good service!
Ms Angie had the best customer service … Not just with me but everybody in her office while I was there .. good job on hiring her
Angie was super helpful and courteous - she's the best!
Angie was incredible, thoughtful, and knowledgeable. Appreciated her hospitality!
Angie was very professional and helpful
Angie is the best she takes the time to help me every time she goes out her way to help me and I love that thank you Angie
Angie is the best! She is always so nice and helpful with a bright smile! Thank you for everything Angie!
Angie provided great customer service not only today but previously. She is professional and personable She delivers great service with a pleasant smile.
I wanna take this opportunity to thank Angie over at the Savoy location in Chamblee. There was some issues getting here, but her customer service remain Stella. She was very cooperative and I guess willing to work with me as an auction Theatre she made sure I have what I need to make the unit accessible to me and I just want to give her Accolade to her. Thank you. She is the best
Angie was very helpful and thorough.
Angie welcomed us at the door today as we were looking for a new unit for our small business. She was friendly, forthcoming with all relevant information, knowledgeable about alternative solutions, and very professional. Could not have been a more informative visit. HIGHLY recommend this location. Thanks Angie!!!
Angie and Dee are literally the sweetest. Thanks for making the transaction easy and fun!
Amaaaaaaazing customer service. Very polite and nice thank you !!!!
Great experience on Savoy
mihila was great customer sevice and has patience.
Very friendly staff. Easy to work with and very accommodating. Definitely recommend for storage needs.
Ms Amber was very helpful and made renting a breeze.
I had the pleasure of working with Angie while checking out of my rental unit. She was very professional, pleasant, and kind! I recommend this Public Storage location.
Everytime I come here, the building is clean and when I run in to Angie doing her daily work, we always spend a few minutes chatting it up with her making sure I’m all good with my unit. The location is convenient for quick and easy access and I can always find a cart.
L
I’ve been working with Angela Joseph. The property manager. She’s been so kind and helpful. This is my first time using public storage of any kind. She explained everything to me. She made me feel comfortable and I felt confident that my belongings would be safe. I would recommend her and that location to anyone.
Ms. Angie the property manager has such amazing customers service. She is very professional and helpful. Thank you Ms. Angie for your caring, loving and respectful professionalism.
Keep doing the awesome job that you are doing.
Angie best employee here since for ever she was very helpful and very kind keep up the great work
Ms. Angie was very helpful and she is sending my request related to my health situation to her manager to further help. Thank you Ms. Angie for showing compassion and taking the effort to send my concern to your management. I will be waiting on your reply to let me know.
Angie provided stellar customer service and problem solving skills. She went above and beyond to assure my experience was satisfactory. She is an asset to the company.
Exceptional!! Service provided by Ms. Angie she gave us the necessary details to book our space, she deserve a raise for the hard work and dedication she did today. Thank you
Angie treated me like her brother family I'm so grateful for her professionalism and courtesy thanks again I'll be back
After reserving a unit online, however getting to the location and due to health issues, it turned out that I could not use the ramp to go in and out of the unit.
Attempted to speak with a young lady that was exiting the office, only to be told that the office is now closed and that I would need to contact customer service.
Contacted customer service, explained that I never entered the unit and needed to be moved/transferred to a first floor unit where I would not have to use the ramp. Unfortunately, the call was to no avail.
Was informed that I needed to pay another administrative fee and lock charges for a unit I never stepped foot in.
After contacting the corporate office, I was told that I could make an appointment to speak with the person there at the location.
We scheduled the appointment, I had the wonderful pleasure of speaking with Angie, she walked me through the location and provided different options, however due to the elevator being broken at the time even the second floor option didn’t work, but Angie did not stop there. She went beyond by reaching out to her manager and explaining the situation on my behalf.
Today, I received a call from Tianna,
Very polite and professional,
she advised that I would be credited for the funds I paid due to me not ever using the unit and she kindly apologized for the inconvenience.
Because of the outcome, I will continue using Public Storage for how they wanted to make sure I was a satisfied customer.
Thank you!!!
Angie did a great job. Public storage itself is good but their customer service number and those peeps are difficult to understand.
Angie got it all sorted and helped me out so kmuch bette than the peeps on the phone. Wish someone was onside during regular husiness hours. Be sire to call ahead because it can be spotty coverage
Good clean facility and the staff was very knowledgeable and helpful.
BRITNEY AND TIANNA !!!!! ARE THE BEST THEY NEED A RAISE IMMEDIATELY VERY PROFESSIONAL, UPBEAT , VERY KNOWLEDGEABLE AND AMAZING ENERGY THEY KNOW HOW TO RUN A BUSINESS AND ARE TRUE BOSSES!!!!!! MUCH RESPECT AND I WILL BE DOING BUSINESS WITH YOU BOSS QUEENS SOON
Brittney was an amazing help .Such cool spirits in that place.
Angie and Brittany were extremely helpful and went above and beyond to make sure everything was setup correctly!!
Great process, easy booking online and Angie the property manager is super friendly and helpful. You won’t be disappointed! 10 out of 10 highly recommend.
Angie is absolutely wonderful. She has the personality and professionalism to manage the corporate office.
Angela was amazing and the customer service was 100 out of 100 I would highly recommend it' to a friend to rent here
Jade was so very helpful! We rented a storage unit at a "kiosk" location... in other words, no on-site office or manager. My call to the 1-800 number and link to the property manager was routed to the Savoy Drive location. Jade spent quite a bit of time and effort helping me try to untangle a billing issue. We're still working on it, but Jade was very thorough and clear in explaining the situation to me, investigated what she could to get to the bottom of it, and has elevated it to the next level to help us resolve things. We are very grateful for her patience and persistence!
Had the best move in Experience. Everyone went above and beyond to make sure I had been moved in. Thank you public storage dunwoody
Manager was exceptionally helpful and responsive.
Lavon was amazing and the service was the best I received in a long time, his positive attitude and willingness to go the extra mile for customers is appreciated.
Abundant thanks to LaVon for providing exceptional assistance and knowledgeable, clear instructions. My husband and I appreciate your patient efforts to secure our rental space. Many thanks for being courteous and friendly.
Lavon was right on point, helpful and informative.. ensured that we got what needed to seal the deal!!
LaVon is fantastic! Customer service is 10/10. Helped us get the best deal in a quick, easy manner. Facility is clean and quiet. Easy location. Would definitely recommend this location, and especially working with LaVon, to anyone who needs a storage space 😊
Outstanding customer service from Lavon. I was having a dilemma with moving and he provided multiple solutions very quickly. What an asset to the company! Thanks Lavon!
Lavon was very wonderful. Omg he was very polite and nice to talk to. I would come back to this place a million times over if he was working there. 10 out of 10 customer service.
I can’t thank Lavon enough over in the office for all his help! Was having a rough day with some issues with our bank account and payments and he helped me with such patience and ease to get our account back in place. Wish more people was as kind as him! Definitely makes me realize we’re using the right company!
Lavon, property manager, was very informative and helpful! He made the process very smooth and easy. Added bonus, this storage facility is clean and is in a great location! Highly recommended!
Lavon was patient, kind and very helpful.
Levon was very helpful to my mom and helped set her up.He's a great guy to talk to and helps you out.
Lavon helped our mom out and was super on top of things. I would certainly recommend this location because of him.
Lavon displayed great customer service and was very energetic to help, answered every question we needed to know. Even when we were helping with some plumbing issues.
Lavon was a great to deal with we come to look at some plumbing issue and he answered every question I needed to know he is a great guy
Easy process & great staff. Special Thank You to Lavon for helping me out and being informative and patient during my transition.
Lavon is great. Awesome. I didn’t rent there but I will if I ever need a storage unit. He did help my mother. He was gentle and very respectful. We need more men like him in this world.
Great experience with Lavon
When I do have an issue Lavon and Akia make certain I am satisfied. They are professional, engaging and have superior customer service skills. Public Stirage, Congratulations for having these two on your team!
Thank you Lavon for coming to our rescue. We had just finished moving storage items into our unit and when we went to leave, discovered the locking mechanism was broken. Lavon came right up and told us “no problem” and said he would take care of us. He immediately provided us with a more convenient storage unit. Lavon was extremely courteous and went above and beyond to make us happy.
Thank you PS for hiring people with integrity! I visited the neighboring location and Zach was amazing and helpful.
Lavon at the 1865 Savoy Dr Location AHHHMAZING ! We had such a struggle gettting everything together funds wise post an eviction and despite what was on my plate he was very helpful he shared understanding he supported and found the right size unit perfect for the movers because my cognitive dissonance was strong in these last few days! Lavon I wish you many successes thank you for being a blessing to my husband and I for just doing everything in your power to show that you cared we really appreciate you ! Make sure this man gets a raise !
I gently appreciate his call ahead as well to confirm our arrival and next steps
Lavon was amazing! He helped me with all of my questions. He even took me to each storage unit I was considering so that I could see it for myself. Best service I’ve EVER received from Public Storage. Ask for Lavon! You won’t regret it.
I had a great experience. Jackie assisted with my process, she was amazing.
Lavon was amazing and super helpful. He helped us promptly while making great conversation. He was very pleasant, knew how to get my problems fixed quickly and his customer service is great. He was quick to help us but also helped others along the way.
The property manager at this location, Lavone is a precious peach!! Incredibly sweet, empathic, helpful and dedicated to his customers.
I’ve been a customer here for a few years now and I’ve met several employees in that time. I can say definitively that Lavone is the most conscientious person I’ve ever encountered at Public Storage, or really any other storage facility for that matter!
Great facility, super friendly manager. Safe and secure. Have had things here for 3 years and not a single issue. My indoor unit is air conditioned, well lit and and very easy to access for loading/unloading.
Lavon at the front desk is so friendly and professional. He has been a huge help for every step along the way and goes above and beyond for each request I've had. Always felt welcomed and happy to store, in large part because of Lavon and his upbeat attitude.
Levon took care of me and got me set up quickly. Amazing customer service, especially as someone who had never rented a storage unit before.
Levavon was extremely helping. He assisted me with a reservation and moving into a unit. I thank Levavon for great customer service!
Today was move in day and Lavon the property manager was very helpful and kind. He was very kind and went above and beyond.
Great, clean facility. Conveniently located and easy to access. Lavon was a pleasure to work with. He was very professional and personable. He also took time to answer all of my many questions. Thanks to Lavon, my move out process was a breeze!
I had a great experience with this location and had excellent services provided by Mr. Lavon.
Thanks Lavon! He was attentive kind and super helpful!
Lavon was awesome he help me when I was not being helped by another location was extremely nice guy from the start I appreciate.
Thank you so much for all the including the
Customer Service rep.
Lavon was great and very helpful
Lavon was amazing! He was very thorough in explaining the process and proficient in giving us a tour of the property. Extremely friendly, knowledgeable and professional! A great representative for Public Storage!
Lavon is a pleasure to work with. Great customer service skills.
Amazing customer service! Lavone was so helpful!!
Lavon is absolutely the most amazing person that I talk to at public storage. I had an issue with my unit and. He made me feel confident that my belongings were safe and if I had any questions to always call and he will be there to assist. Thank you so much Lavon for speaking to me and making me feel heard!
Wow, there are few people as kind and helpful as Lavon. He goes above and beyond so I wanted to make sure that he is recognized for being so great. Please ask for him when you go there. I know you will be well taken care of like I was. Thank you, Lavon!
Thank you Lavon, You are the best!
Great place to rent a storage unit. Lavon is the sweetest and most helpful person. Thank you for having such a positive attitide. This is the best place to rent units with an awesome experience.
Definitivamente Jackie es un empleado 5 estrellas, nos explicó todo con detalle y nos ayudó con nuestras dudas, grandiosa experiencia para nuestra primera vez…. Estuvimos muy poco tiempo en el storage pero LEVON nos ayudo a cerrar ese ciclo fue tan amable y nos despidió con una gran conmoción y empatía, definitivamente si de hablar de servicio al cliente se trata Levon es tu hombre, ojalá en el mundo existan más personas como el
Lavon was absolutely amazing! The best service I’ve had ever. He helped me with my unit transfer and made the right calls to move me quickly. Thanks so much for everything! You saved me!
Lavon is a great manager with excellent service and makes this rental very easy.
LaShana has been incredible, quick to find solutions, and patient assisting me with my access code issues upon move-in. Thank you!!!!
LaShana is the best Public Storage manager that I have seen and I have been dealing with Public Storage for a long time.
Highly recommend this location, I must say LaShana! is amazing person to ever work for public storage and she went above and beyond and needs an Oscar award ,a raise or something because she help me out so much along with encouraging words when I was stressed out. Thank you! again so much I really appreciate you.
LaShana was incredible. She helped me update my credit card and told me about the app! Even gave me a tutorial. Her great attitude and energy was so refreshing. You definitely have a keeper in her!
My mom and I went in to ask questions about renting bc I am moving over the summer and Miss Lashana was extremely helpful answering our questions. She was so nice and her down south hospitality is refreshing! We’re not renting there bc it’s too far out but we will be renting from Public Storage just closer to me just on the strength of Miss Lashana 🫶🏼
Great customer service , this manger was always helpful anytime I call for help ..
Mary was very helpful and very kind! She was by herself and still took the time to show me my unit and answered all of my questions. Pay her well!
Ms Mary was great and fast with check In and service.
Mary provided amazing customer service. Extremely helpful amd friendly.
Tony is amazing! Went above and beyond to help me. Public storage better give this man a raise cus they can’t afford to lose employees like him.
Ms. Akia was awesome . She did what she had to do to make sure I was situated and great! I recommend this location Ms. Akia is so sweet
It's a storage spot, my items are safe here. Sometimes the access key pad acts funny, but it's cool.
Tony is the best at the location. He came sure you understand and know everything you need to know if you’re new in storage life. Thank you Tony
I recently purchased a storage unit. I was assisted by Luvenia "L" she was the best. She was very polite and helpful getting my unit set up. The location was clean and they have EV charging, which is helpful for me.
Ms.Mary is wonderful is wonderful. She has been a pleasure over the year, I’ve been storing here. She is above and beyond🤩
Mary was very helpful and ensured that I rented the perfect unit. She gave me great recommendations on how to protect my items in storage and made sure I understood my lease agreement.
Mary Elizabeth was very helpful and informal she is real good at what she does. Thanks Mary
New property manager really has the place looking great. Thank you Tony
Camron went above and beyond to help with an issue I had regarding transferring units and lock refund.
I went to this location a couple of days ago I was assisted by a gentleman named “Shaq” I believe. He was very professional and attentive to my 21 questions. Lol
He accomidated me perfectly after I booked a rental at a different location and didn’t realize I didn’t book a floor level rental space which is more convenient for me! I would definitely recommend!
I walked into the office to rent a space. The staff was extremely nice.
I am renting a storage in chamblee, and I have to say that the current manager Sachi is very helpful, professional and friendly.
She helped me save 200$ monthly(more then 2300 yearly) and get a better storage unit for my needs.
Great facility. But mainly the absolute best customer service service. Kalino went above and beyond to help me get my rental agreement situation worked out.