Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
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Public Storage Self-Storage Units at 11435 US Highway 19, Port Richey, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 31/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 31 /mo $ 41Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 38/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x5'Online only price$ 44/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 44 /mo $ 57Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 51/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 51 /mo $ 64Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 52/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 52 /mo $ 66Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 61/moMedium 10'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 61 /mo $ 68Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 69/mo
Medium 5'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 69 /mo $ 77Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 71/mo
Medium 7'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 71 /mo $ 79Best Price Label+ one-time $29 admin fee
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10'x7.5'Online only price$ 77/mo
Medium 10'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 77 /mo $ 86Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 80/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 80 /mo $ 95Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 82/mo
Medium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 82 /mo $ 91Best Price Label+ one-time $29 admin fee
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13'x7.5'Online only price$ 86/mo
Medium 13'x7.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 86 /mo $ 102Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 92/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 92 /mo $ 112Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 93/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 93 /mo $ 110Best Price Label+ one-time $29 admin fee
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16'x10'Online only price$ 99/mo
Large 16'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 99 /mo $ 121Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 108/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 108 /mo $ 127Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 116/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 116 /mo $ 141Best Price Label+ one-time $29 admin fee
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9'x19'Online only price$ 119/mo
Parking 9'x19'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 119 /mo $ 135Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 124/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 124 /mo $ 151Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 127/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 127 /mo $ 155Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 128/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 128 /mo $ 135Best Price Label+ one-time $29 admin fee2 units left! -
10'x40'Online only price$ 175/mo
Parking 10'x40'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 175 /mo $ 185Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 176/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 176 /mo $ 185Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 251/mo
Large 10'x25'- climate controlled
- rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 251 /mo $ 269Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
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Self-Storage Near Port Richey
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Port Richey Storage Units Near US 19
Port Richey storage units are located west of US 19 with easy access off San Marcos Drive.
The location features indoor climate controlled units
with access from an interior hallway, as well as drive up outdoor units for loading and unloading your items.
A 10x10 unitis perfect for tenants in Bay Point Apartments who want to declutter and store seasonal items and recreational gear. Residents in the Bayan Senior Apartments can downsize before moving in by storing spare furniture in a 10x15 unit.
Our boat storage is conveniently located near Sunset Landing Marina as well as American Marina for a hassle-free outing to the Gulf Coast. For those who prefer to travel on the open road, Port Richey Public Storage also offers covered car storage and RV storage.
Dubbed the city's “Gateway to the Gulf,” head over to your Public Storage unit after a full day riding the waves.
Public Storage is proud to be part of the Port Richey community. Learn more about our contact-free eRental program on our website.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 371)
Dawn, It was a pleasure speaking with you. Your
friendly and professional demeanor made
the whole experience much better. Thank you for your help and smiles
dawn gave us great service along with katie may her new higher today they are amazing people
Great service thank you
Dawn was very respectful and helpful In renting and when we vacated the unit. Very nice lady
Workers are nice, only bad side is they raise the rent every 6 months.
Staff is awesome always friendly always helpful! Thanks, Dawn. Thanks Patricia. Thanks, Bobby.
Dawn is amazing . Has made my public storage experience the best .
I had an excellent experience with Dawn while arranging a storage unit for parking. From the moment I came in person, she were friendly, knowledgeable, and incredibly helpful. She took the time to explain all my options, answered every question with patience, and made the entire process smooth and stress-free. I truly appreciated how easy they made everything and how professional yet personable she were throughout. Highly recommend for anyone looking for reliable and efficient service!
Best in town
Horrible cant ever get in and if u do then there will be no carts. Carried each thing one at a time!! Over priced too
Dawn is an absolute gem. I wil be recommending this location to all my friends and family. Not your usual pasco place. Clean, Professional, and a true charm to do business with!
This smile never left dawns face, and I hope it doesn’t fade THANK YOU FOR EVERYTHING DAWN!!!!
The entry/exit doors are almost always broken. Most of the staff is friendly and helpful.
Dawn was great and super helpful. She made it an easy process.
I have been storing my property at Public Storage since Hurricane Helene flooded my house. Dawn has been a great help in finding the proper size unit. She has been very friendly and empathic with our situation. If you have storage needs, talk to Dawn.
Thank you Dawn she's is very nice and helpful... she keeps the place clean.. you doing a great job🤍
my experience here was great, Dawn was able to help us through the process and was very kind and patient with me and my family. if i could give a higher rating i would
Dawn is truly an incredible woman and human being. This storage facility along with Patricia just wouldn't be worth the troubles I've had to go through with this company w/o them. The district manager has also been a very kind individual and may have saved me from discontinuing services with them.
I came in to find out why I had an increase in my storage and Chelsea was wonderful in explaining everything to me and was super nice.
Chelsea was so very helpful she’s very kind thank you
Go there you can't even get in the building nobody around to let you in how are you supposed to access your stuff if you can't get in the building
It was very easy to rent a space online. After this, my experience deteriorated rapidly. Although they advertise office / store hours, it took 6 days before I found someone in the office. Their employees seemed uncaring about issues, and only made excuses for problems instead of searching for solutions. Carts are rarely available for transporting items to a unit. I’ve had to wait up to 45 minutes for a cart. The facility is not maintained properly. One garage door has been broken for 2 weeks, thus preventing easy access for customers to drive through for easy access to their units. Do not rent from this place!
DO NOT USE THIS LOCATION. Gates don't work, there are no hand trucks to use, doors are propped open which means anyone has access to the building, you are limited to two small doors for moving items in and out which is useless if you have big items. employees state they have no idea when anything will be fixed, nor do they know what's going on. PS needs to stop all new reservations to this location until the aforementioned is fixed. Don't waste your money or time.
Been here for 30 minutes, hours say 9:30-6 and it’s 3 pm no one is at the office I’ve waited AND searched for someone. Doors are locked and I can’t get into my storage. Highly unprofessional. Calls go to a dead beep. I pay $200 for what? To not be able to reach my belongings??
(Update since owner responded, here’s me calling and calling) even after I left I was calling.
Terrible business, no management at desk sat there for 45 minutes waiting on someone and nobody came. Terrible management and no body watching over anything. Someone could break into units and nobody would know. Would not recommend. Also very overpriced for crappy services!!! DO NOT RECOMMEND
I have read different reviews and the one review that was very long. It’s all light. I was there when the guy came in. He came in with a bad attitude. His friend threatened me and I don’t work here. I have a storage unit here. The staff here is very friendly and I don’t understand why people don’t understand that they’re not the one that built this place they just work there but then they get the blame for everything when it’s not their fault, I will commit this unit for anybody great and all the ladies that work there are great too
Nice shopping center
Dawn gave excellent informative service would definitely recommend.
By far the absolute worst storage facility I’ve ever used.
The manager dawn is very argumentative, will never admit when she is wrong about something and ends up cussing you like a dog when you try and figure a solution to a problem you are having.
The property has over 300 units however only 3 or 4 people can access their unit at a time because there’s no place to park other than the sally port and only 4 vehicles at a time can be In there.
They lock you inside the facility if you don’t get out by exactly 9pm and will NOT let you out, as a result their door is currently out of order due to someone driving their vehicle through it because they were locked inside.
The prices are outrageous, and went 1 mile away and got the same unit for 50% cheaper and the management is ten times better
. If you need a storage unit, I’d recommend ANYWHERE BUT THIS PLACE.
Public storage, you should fire dawn if you would like to have a better customer satisfaction rating.
By far the absolute worst service and operation I’ve experienced.
Rented unit today with Dawn and Ben. Great customer service. Fair prices.
Dawn is absolutely amazing. She is an amazing employee. She is always on top of any questions I may have and is absolutely amazing on the phone as well. I am recommending this location to all my friends and family.
Ben is so awesome!!! Would recommend this place to everyone.
Door has been broken for months so cannot pull in to unload. Hours have been cut for months also.
Great facility and customer service. Dawn is very helpful!
Dawn was very professional and helpful. She showed us the unit which was very clean. She explained all charges and procedures.
The staff was extremely helpful and polite. Especially Dawn, she was very busy but she was kind, polite and patient with all the customers
Patricia was great helping us move in. Only wish the company had discounts for multiple units. I also would recommend a map of the units inside.
Patricia was great! She was able to help me with the app and adding people for access
Dawn was very helpful and nice showed me the unit fast and easy
Dawn has been such an amazing help with everything and is always there with a big smile. She is incredibly friendly and goes above and beyond when assisting everyone!
Dawn was extremely helpful, great service
Dawn was extremely helpful and friendly. Saved us allot of time. Thank you so much
Dawn has been a pleasure to work with and is very attentive. Thank you for the pleasure of renting a unit from you.
Kind regards,
Melissa
Dawn was very sweet and helpful! She handled my accomodation very smoothly.
Dawn has been very helpful. This is a very clean property I would send my friends and family to rent here
Dawn was amazing and so helpful! She could not have been more kind or helpful! Thank you, Dawn!
Dawn is the best she runs the show and knows how to take care of her customers love her she is great....
Wish it had 24/7 access
Dawn was very helpful and extremely kind
10/10 facility and staff!! Dawn is an absolute delight each time we call or stop by. So glad we found this location during our last move.
We rented a unit at this location for the temperature control and the large overhead doors to pull vehicles inside for ease of loading/unloading. I will say that this location is clean and the unit had zero debris when we moved in. We thought we made the right choice but now, I’m wishing we never moved our stuff in.
We’ve rented this unit for over a year and more times than not, the large overhead door(s) are broken. Not only restricting the use of that amenity, but also restricting the hours they can allow folks to access their unit(s). The first time, I understood and was patient. The next several times, with no change in the situation or plan to have it fixed; we had to say something. At that time we weren’t thrilled but we did receive a small credit.
Since then, we have seen the doors operational once. They have also increased our rates twice within 12 months. We just stopped in today and the door(s) are broken again. When I went into the office to see when this will be corrected, the response I got was no idea, could be months. When I expressed my disappointment with this, the staff member stated “Yeah, customers suck, if people would quit backing into the doors there wouldn’t be a problem.” When I asked about credits since they are not fully providing the services we pay for, she said I would have to complain. I told her this was me “complaining” and she just gives us a number to call. I truly understand that she has no have control over this, but her attitude towards us (the customers) ultimately speaks to the culture of this company.
I did make a call to corporate via the number she provided. The representative advised that this was their top priority and said he put a ticket in. When I asked about receiving a call back or notification of resolution, he advised that I was welcome to call back in 72 hours. Baffled, I asked for clarification as to why I need to call in versus someone reaching out to me; all he repeated was that they were here to help and I could call back anytime.
Needless to say we’ll be making other arrangements in the future and we’ll never use this company again.
Main garage doors always broken and when it is there hours change to 9:30am-6pm and u have to use a normal size door with a cart if you can get one
But it's a really good price and they're really nice soooo🤷
Dawn was exceptionally amazing. Her work is spectacular. During this time of need she went beyond her job to make sure everything went smoothly. She deserves to be recognized!!! 5 stars for Dawn!!!
Dawn was very helpful
Dawn was able to help me out.
Great job and customer service.
Jeff
Patricia was very kind and very knowledgeable I thank her for her service yes she was Good what she knows treat it is very friendly and kind thank you
During a disaster they have two carts available. The blonde in the office is too busy eating potato chips to worry about organizing and making sure things are done in an orderly fashion. Limited hours make it hard to get into in an orderly fashion. Wish I had looked somewhere else. I have lived through hurricanes before and this establishment is lacking. The lady who did my intake was amazing.
This review in no way reflects the hardworking people that are locally operating this facility, but completely directed towards corporate. The decisions that are made on how to run these facilities are poor at best. We moved here to have a higher location in case of hurricanes or storms that cause localized flooding. We are the day before a massive hurricane could flood this area and the facility is closed. Corporate is saying because they are in zone a they must be closed but there are plenty of businesses that are currently operating and you think that corporate would understand that the hundreds of people who need to secure their belongings have a higher priority than one or two local staff members needed to run the facility. Would not recommend. The elevators have limited open door time so you're constantly having to open the door to get your stuff in and out of the elevators. There are not enough carts for everyone to use during higher activity times. If you come after hours and have trouble with the gate good luck ever talking to a human being who can help you. They give you a customer service number but there is absolutely zero customer service as you're directed to leave a message for the local manager.
Great customer service, Dawn the property manager is amazing and helped with everything. Would recommend!
Dawn had amazing customer service and helped us through every inch of opstickes we had to overcome she was wonderful thank you so much
Dawn is fantastic. Provided the perfect spot.
Dawn was a lot of help
Dawn was exceptional at getting us signed up for a unit
Went into my local public storage because I needed to move my belongings from one unit to another. I meant with Dawn and she went above and beyond to locate me a space at a very good rate and also one that was only three spaces away from my current space. That made my move extremely easy! Go so smoothly and finding me a great rate
Dawn was a amazing help
There are many other places you can go that don't raise storage rent at a whim. Then charge when u ask for a smaller cheaper storage space? The only reason I stayed was not having access to a trailer to move my stuff out to a better place that isn't going to rob u. Do not use them. And no I may not come up as having an account public storage review person.. that's bc I'm using my alternate email. The email I do reviews with. Not the email I do business with. And this is to protect myself and belongings especially after hearing the horror stories the worker was telling. Best believe I'll be getting out of this place at the first opportunity to a storage place that isn't intentionally going to raise rent "because we can" for no reason other than "because we can". Straight crooks people go somewhere else. Yeah nick was a jackazz but at least I wasn't being charged unnecessarily. Transferring from one storage to another shouldn't cost me anything. Especially when the other one is cheaper.
Stop by today to check out a space to rent talk to Patricia and Pam. The building was clean and nice. The space was perfect. The pricing was perfect. I’m looking forward to doing business with you.
Dawn was awesome. I would recommend this place to anyone needing storage. It’s a great place
Dawn was absolutely wonderful! Pleasure to have met her! Thank you so very much !
Dawn was great and soo helpful!
Awesome customer service
Raised the rent $20 even though the website said I locked in the rate
Dawn was excellent. Very clean and safe place.
Dawn helped me out. Got me in and out.
Thanks.
The best person ive ever been help by. Dawn is the best. (4 months later). Why did the rent get raised already. Now its $198? Why?
This is my first month. So far so good. I'll keep you up to date
Clean. Very friendly stuff and Tris is the best!!!
Easy in and easy out
The lady who attended me was very nice, professional, knowledgeable, and explained the process perfectly. Thank you
run!
Best customer service by dawn!!
Dawn was absolutely pleasant and knowledgeable, you got a great employee there and you need to know it.
I have rented my unit for 3 or more yrs. The hours of being open to get to your unit have been going down. And now it closes at 5pm, like a bank. This is bad. But they still have not put it back to closing at 9pm when I first came to my unit. Need to stay open to your unit till 9pm. ******1 week after posting on this account they increased my storage cost from $172. A month to $230 a month. ***** But I will say the open hours are back to 9pm for closing. When I started renting storage unit it was$107. A month and now it's $230 a month. And have nothing new being offered, just rent more than double.
Clean facility, friendly management. Mark was very helpful and informed.
Stop by today for the 1st time to rent a storage and Dawn was so helpful to guided us thru the process that made everything went so smooth and easy 😊
It was such a pleasure today as dawn assisted us with our unit. She was so friendly and attentive. Thank you so much.
I just want to say how fantastic Miss Dawn
was on the phone.
She was professional and spoke quite eloquently.
Dawn was a breath of fresh air. It's so nice to deal someone as nice and professional as she is. If everyone could be a great a her.
Dawn was outstanding
Dawn at store 27103 was wonderful working with her system updating and was able to process my payment with a gorgeous smile 😁😁
Dawn was exceptionally helpful during my move-in!
Dawn was awesome I highly recommend renting from her
I have to say at one of the hardest transitional period in my life Dawn was literally heaven sent! She was encouraging, patient, caring informative and empathetic! The manager at the time(Dec 2023) treated me so poorly and for no reason. Dawn apologized on his behalf and did what she could to be a helping hand! The General manager was called and was also helpful! The day I moved out and into my new home (5months later) I prayed she could be there to see what God had did and she sure enough was! We were both in tears and she was the same encouraging sweet soul! If it weren’t for her I would have moved into Uhaul storage across Hwy 19! She represents what business’ forget about CUSTOMER SERVICE! I recommend her & the facility! It was always clean & easily accessible! Thank you Dawn for everything
Dawn was great, thank you for the customer service and information.
Mark and Dawn were amazing and helped me out so much. I would highly recommend for anyone who looking to rent.
Dawn is a fantastic person who went above and beyond to help me in my time of need when no one else was there. I have had many experiences across the country and in terms of people shes at the top. Very personable and is a proactive employee who took ownership of my issue and helped me when it seemed like all hope was lost, she is a fantastic asset to this company there needs to be many more like her!!!!
Sincerely
James Dempsey
Dawn is a customer service adorable. I appreciate her greatly.
Patricia was super nice and informative!!
Patricia was wonderful unlike the customer service agents on the phone … who were unhelpful and offered incorrect information.
Dawn and Patricia are extremely helpful, Knowledgeable, pleasant, professional and patient. They are a joy. You don’t find customer service like this anymore.
Lady in office was very friendly and understanding.But facility did not have what I was looking for not at all
Dawn was great. She went above and beyond expectations.. Thank you
Help(Trish) was cherry and polite.
Dawn and Elliot were very helpful in rectifying my issue. Greatly appreciated
Elliott & Dawn were great . Helped me tremendously so appreciated
Excellent customer service
Ms. Dawn n staff have been extremely helpful.
Dawn was great, we had an issue with the website, but she took care of us and made sure our reservation was honored.
Dawn and Elliot were an absolute pleasure to work with. Thank you.
Thanks for Dawn she is amazing explained everything to me and she was helpful
Nick was Super friendly and quick to address any concerns
Nick was very professional, informative , and has a sense of humor. I’m very glad we chose this storage facility.
Nick was very thorough with all of the information and questions I had about the unit
Has humor and Funny
Definitely recommend if your looking for a storage place
Very helpful n friendly
Dawn was amazing, nice and informative
Dawn was great and full of energy!
Dawn gave us excellent service.
Was a loyal customer there for over 3 years.
Have seen it run into the ground in the last two.
Hallways and elevators were always dirty and smelled like urine or generally unpleasant.
Garage doors have been damaged at least four times in the last 3 years..going unrepaired for months on end .
Severely limiting access and causing problems and backups.
Although I paid for access to my unit during extended business hours I often was limited to availability during 9:30am to 5:45pm.
Being my own business owner it makes it difficult to get in and get out to jobs when my equipment is stored in a unit that I can't access till halfway through the morning.
Never did I receive an apology, never did I receive any discounts, only rate raises.
The last straw was at the beginning of this year, when they raised my rate an additional $75 per month.
They are a turn and burn...don't care about the facilities or their clients.
Honestly not sure how they are getting all these 4 and 5 star reviews...but stay away??
Patricia and Dawn were amazing and so helpful with finding the right unit for us. The units here are amazing and well cared for and the whole facility is great
Always so helpful
Nicholas was most awesome helpful manager. He helped me through the entire process with ease. Amazing!!
A lovely and secure storage facility. What makes it even better is they have an absolutely amazing worker named Dawn. Had to stop in for checking out alternate units today, and had the pleasure of being helped by her! She answered every question, and had the best customer service (coming from someone in Customer Service)! An absolute gem.
Dawn
Patricia was very helpful. We walked in close to 5pm on a Sunday asking to see the storage unit size before we completed our reservation and she was more than accommodating. She gave us a quick tour and then finished completing our reservation which was super convenient.
Very helpful! Definitely recommend!
Great facility with top notch customer service. Nick and Dawn have gone above and beyond. Very happy here.
Patricia was a great help
Nicholas is awesome! Professional, courteous and pleasant to work with.
Nicholas has been very accommodating, professional and offers a very pleasant experience.
The service is great and I the Dawn was very kind and explained everything in details and she was the nicest person
I talked with Dawn today she showed me all the units I wanted to see and explained everything to me perfectly. Overall, she directed me to the best price and I'm glad that I was able to speak with her today. I got my unit and I can't be happier with the outcome.
Dawn was very helpful and informative.
Keyed entry not working for over a week can only get in and out of my storage unit from 9:30 a.m. till 5:30 p.m. not happy
Very friendly and informative!!
Our experience was excellent. I love that the refund was electronic. The staff: Nicolas, Savanah and Dawn were a pleasure to work with. Very accommodating. Very clean facility. Keep up the great work.
I’ve been storing with this location for over a year and they’re awesome. Although I haven’t been here in months, Patricia was out cleaning the property and just took a second to say good morning to all of the customers parked inside. She actually addressed us by name and welcomed me back home. I love it here!
Dawn was very helpful. She was very patient with me and helped me out a lot. I highly recommend going to her. She was able to get me my unit for 1 dollar and insurance free for one month. She also is letting me go and buy my own lock and come back with it instead of having to buy one from them.
Dawn was fantastic. Very patient with me, attentive to my needs & made sure i was satisfied!! Great experience!
Nick was awesome!!!
Nicholas did a great job.
Great services
Dawn was so amazing so sweet and helped me so much thank you
Was in a hurry to get a unit and Donna absolutely came through like a champ. She was very fast and precise and explained everything to me very well. Would absolutely be renting again and letting my friends know. THANKS, DONNA!!!
Great customer service and I loved how Nicholas helped me and answered all my questions and customer service was excellent
Thank you so much
The people here are friendly. Very clean
Owning my own business, I’ve delt with many storage facilities to house all my materials, and never in all these years have I had the absolute, professional, informative, polite and curious service as I did today with David when I signed up for 2 units!! They are more then competitive on price and so far, top notch service!! Thank you David!!!
Thanks to Nicolas for his excellent customer service! I’ve had my belongings in storage for about a year now and I love being confident my unit is safe and secure. Nick has always been extremely helpful! Thank you!!
Nicholas the Store Manager was very efficient! His customer service skills are top notch! He knew how to multitask because there were a lot of people coming in when I was there. I can tell that he has been working there for a long time because he knows what he is doing and talking about. He was very helpful! The place was clean and finding the units were easy. Thanks Nicholas!!
I’ve been at the public storage in Benton point for approximately six months now and I would like to thank the staff for their hard work and keeping the place clean and keeping the riffraff out Nick the manager on duty is very knowledgeable with storage and definitely is a place to put your belongings if you were in need for storage And the one redheaded employee that I have a female oh she’s pretty!!
We need to change some things around on our account and Nicholas was very helpful
Great location with RV spaces available. Patricia made the check in process quick and easy.
RUN!!!! If you are one week late on your payment be prepared to buy a new lock because they already cut your lock and went through your stuff. My friend found that they tried to break into their tool chest by forcing the lock on it. They cut your access hours by almost 30% but wouldn't give you a discount for it. Corporate won't acknowledge the attempted theft or return calls. Make sure you use the bathroom before they lock the office or you won't have access to the bathroom. This location doesn't have the security that their other locations have. This location leaves the bay doors open so anybody can go in. You don't have to sign in so they know who belongs there and who doesn't. So if your unit gets robbed they have no idea who was on the property or in the facility. We will NEVER rent from them again.
Super nice, clean, and fast intake process.
Clean and well run
The manager of the property is very good and will work with you but corporate is greedy and raises your rates almost every month
I have been renting there for a few years, it seems.
And I'm always pleased with the cleanliness. The helpful lady in the office is just an absolute joy. I would recommend this Facility to anyone.
Terrible. Roaches everywhere. Half the time can’t even access my stuff because the automatic doors don’t work. Or you have nowhere to park inside. Staff let people park in the middle can’t get in or out? Hey but atleast there’s a/c lol what a joke
My unit got broken into. They did not offer any type of compensation. They actually wanted to charge me full price to change units. Also the building is filty.
Great experience! Very pleasant site mgr who did a great job of explaining everything in detail.
Their autopay system doesn’t work. If you try to pay online, the system declines every card and then they charge a late fee. When calling to find out what you can do, their solution is to pay over the phone with a TWENTY DOLLAR convenience fee! I don’t recommend this place unless you have the time to drive there every month and make a payment.
Jumped rent $30+. For what? It's always busy , they only have 5 carts , no staff is ever there and they don't answer the phone.
Was angry that when I moved out of my unit on the first of the month in the morning, they charged me for the ENTIRE month in full! They do no type of prorated rent. So they charged me in full and get to rent it to someone else. So they charge a former tenant, and a new one for the same month. Do yourself a favor and find a storage facility. If you do move out of a Public Storage, do yourself a favor and keep your unit empty and locked until the end of the month and then officially vacate. Don’t give them the chance to double their money at your expense.
Moved out of unit early in the morning on May 1 and vacated my unit. I was told that since I didn’t vacate it on April 30 I was going to be charged for the entire month of May for $180. This is ridiculous. How can you be charged an entire month when you moved out in the morning on May 1. I called inquired, but they would not remove the charge in charge me for the entire month . If you rent from this facility, make sure you keep your lock on your storage unit until the very end of the month even if it’s empty. Why let them re-rent a unit and charge a new customer when they’re charging you for an entire month? This is terrible. Customer Service and I would not recommend Public Storage.
Locked us in, and no AC so our dog is suffering
I've never been to a storage unit so terrible. Tons of people all trying to pull into one small garage Bay everybody's fighting staff won't do anything. Everyone is trashy.
Been stuck in here now forever noone will even let us out we are stuck inside
Nicholas was awesome!!
Very clean but the rent was recently raised without any notice
Very efficient check in process by Patricia at this location, 11435 US-19, Port Richey FL. Did initial reservation online a couple weeks before. Popped into this location and Patricia had me sorted out in 10 minutes. Thanks Patricia! Glen.
Very clean and practical set up. Customer service is great and very helpful! Patricia took the time to tour 3 different units I wanted to look at and very helpful helping me get all sat up to move in!
Patricia was awesome
Savanna was great!!
Manager was very helpful and accommodating
PUBLIC Storage has been amazing experience they were very polite and courteous and were very helpful I highly recommendation them...
Nicholas, the property manager, has been nothing short of amazing. We started our experience with public storage in a very different place than we've ended up in. Times have been tough and he's always been very patient and willing to work with us. The guy actually seems like he cares about his customers and wants nothing more than to be helpful. I can't tell you how much we appreciate the way he has been and handled us during these times. He's gone far beyond the requirements of his job in considering his customers feelings and what they are dealing with as well. I don't feel like a customer. He feels like a friend who's willing to treat you with the same consideration he would expect. We don't and never have felt judged. He's always been very respectful even when it comes down to literally the last minute of making payments before auction. It's clean and in my opinion... much nicer than any other facility I've ever used and if you add Nicholas to it..it's golden. All of the employees that we've dealt with at the facility have been a pleasure to work with. I wish there were more people who cared about their jobs and the people that they are helping... It's few and far inbetween these days. We have nothing but the best to say about our experience. Thanks so much for your help Nicholas... we greatly appreciate it.
Needed to transfer storage units and Nick was very quick and efficient with helping us out, especially being able to give us a unit in a very comfortable spot for us.
Been here for a few years, Nick is a great site manager. Great to deal with and he goes above & beyond the call of duty to take care of his customers!
Very clean, fairly new. Great staff . Nick, Cathy and Patricia are very helpful and nice..... Patricia is excellent, funny, laid-back and very happy with her job, also super hot, lol, js....she deserves a raise!!!! Nick is strictly by the book, however a very good and knowledgeable.... Take care of business for sure.. Good guy. And Cathy is so devoted too. By the book, yet will work for you.. The only downside is that it's so crowded that there's only 4 carts for 900 units... I know that 800 plus are full, also just 1 restroom in the building..... Overall it's new, clean and very well maintained temperature wise and cosmetics..... Go check it out... Captain Bobby Hart..
I live in Georgia & have stored here for about 6 months. I wanted family members in Florida to take the contents but my living in another state made this complicated. The Property Manager, Nicholas, was extremely helpful in making this happen for us. I also found Patricia to be very helpful. Both have been professional, courteous & wanted to make this work for us. This property is very clean & safe. I highly recommend
Best customer service ever friendly
Nicholas was a great help with the rental I signed up for
Nicholas and Patricia are awesome. Always helpful and funny.
Nicholas made everything super easy. Thanks for your help!
Ron was very professional and courteous
I'm not much for public storage places, I think there a waste of money. But if u think you need one,,,this is it.
Hey they are Safety first clean awesome storage
Cathy was great and was very helpful!
Special shout out to Nick for being awesome 👏🏻 and being so helpful with my moving process
P.S he also help me remember how to write a check been so many years 😂
Nicholas is very Professional & friendly doing a great job
Nicholas and Kathy before him run a SPECTACULAR storage business here on US19 and SR52, they deserve triple whatever they’re getting paid!
I really appreciate Nick holding the door open for the movers to easily get in and out to load the moving truck quicker. It was a big help and saved lots of time.
This facility is amazing! The staff was awesome. I will definitely do business there.
A very nice, secure way to store .thank you for making it easy..good service...much appreciated!
Best price in this area. They offer you a moving truck also. The staff has great customer servie skills, and go above and beyond to assist you.they have movinging supplies for a great price. If you need a cup of coffee or bottled water it is available in loby. The facility is very clean for yor items, and climate control if you choose.
All I have to say is Awesome service from requesting info, setting my storage up, asking 101 questions. Rosemary was Awesome ☆☆☆☆☆. On-site manager from Alaska was so professional and answered all our questions. All the staff was great 5 stars to all.
Nicholas was amazing! Y’all really helped me out! Thankyou
Very helpful and very nice people, if your in a bad mood they might even cheer you up
This place is such a great facility. Nick and Bobby and all the employees are so great. They make it such a easy move in and handle problems. The facility is very clean. The elevators are questionable. They door closure time is too short and now after a short time of use they are breaking down. I believe they used regular rather than heavy duty freight style.
The shortage of carts is very frustrating especially on weekends.
Because of my disability status I'm on fixed income and it really was not appropriate that after 3-4 months of occupancy they raised rent rates by more than $50. Per month .. this is very hard on me as it takes me much more time to move in or out.
Super Clean facility and staff was more than friendly!
Patricia was so nice and helpful, I would definitely refer friends and family to use This Public Storage.
Cathy, was very helpful in transferring our small unit, to a bigger unit, saved us time, and $
Very nice storage place. It offers a drive-in air conditioned loading/unloading area, public restrooms, with spacious elevators and bright lights. Highlly recommended.
Nicholas keeps it simple keeps it real makes it work Best for your needs! I’ve been here for 18 months and will probably be here another 18 months. Check right place to store your goods and Nicholas has the right person to help you with that!
Great service
Nicholas at Port Richey public storage is awesome and was very helpful !!!! He needs a $$ raise..
Nicholas was Knowledgable, fast, and friendly! Rented in about 30 minutes! Great place!
Great Experience
Cathy W helped me get my unit all set up.. she was sweet and courteous the whole time and made me feel like a valued customer
Fast easy space rental, Nicholas did a great job showing us the facilities.
Nick was awesome super personality understood my needs and knew exactly how to to fill them for my Rv parking spot after we did the paperwork he personally took us to the gate to ensure we understood it’s location an functionality an were our spot was he also reviewed with us the different security measures that were protecting our property
Before I moved to Port Richey, I looked online for a place to store my household items until I find a new home. I found this storage facility close to my Aunt's.
Went yesterday to look at it and to see if I could change my reservation to a smaller storage space. Nicholas was AWESOME!! He not only allowed me to change from the largest space to a smaller one, he looked to get me a great deal on the new space! After I paid and settled on it, he took me around and showed me the facility and explained the whole security process and how he checks the locks everyday. I felt so much better about leaving my items there than I have with any other storage facility I have ever used (and I was married to a military man and have moved MANY times).
Highly recommend!!!
NICHOLAS WAS GREAT. THANKS
Super helpful and friendly staff. Very clean facility. Great rates. The online discount price will save you money. Keep an eye out for promotions. Highly recommend this location.
What a clean, well-maintained facility! The staff, specifically the manager and Patricia, went out of their way to problem-solve and help us with an unusual situation. I highly recommend Public Storage!
We kept our stuff here for about a year. Good rates, very clean and they always had a courtesy cart handy. Nick and the staff were very professional. Open 24/7 with indoor loading area.
Just rented a unit there. Was enticed by a $1 first month rent, but got hit with $40 charge for this that and the other thing. Would have been $60 if I hadn't had my own lock. For $100+ per/mo, I expect 24 hr access, but I was pressed for time, so I settled.
Nicolas was very polite, knowledgeable and fun!
Manager Nicholas is a Great guy!! Units are clean and secure. Have had an above satisfactory experience so far.
Nick was awesome he help us with the process very stressful free love it
Expensive... This isn't my storage location.. I have to drive all over town to find a location where there's actually someone there to pay the monthly bill... It's either that or pay $10.00 by phone....This location usually has someone there within a 10 to 15 minute wait...