More than giving a good review, I would like to recognize Maridyz for going above and beyond with her caring and compassion towards others.
We were travelling for the holidays and our car had been stored for a while and the battery was dead. We asked if there was a booster around or we would have to Uber my whole family and go buy a new battery (it was about 7 or 8pm).
There wasn't a unit around but she offered her car and her jumper cables. She stood there with us for a while until it charged my battery from hers and I was able to start my SUV. She was an angel and we are forever grateful for her help.
Marydiz, Thank you once again !!
Christine helped us to rent today very patient and sweet thanks so much
Maridys is awesome! She cares about the customers so much, is extremely helpful and is very knowledgeable. Definitely an asset to this company and community.
Thank you Marilyn for all your help! Always going above and beyond, great customer service. I would definitely recommend this property to anyone looking for storage.
Jose was very professional and would recommend to everyone!! 5****+
Not able to leave out of access gate at entrance
Excelente ubicación y atención al cliente. Ofrecen buenas promociones para la renta de espacios. Maridys excelente atención y comunicación con el cliente. 100% recomendado.
Excellent service from Maridys, very friendly. I recommend this place 100% Thanks Maridys
Gracias Maridys por la atención y la comunicación 👍
All these 5 star ratings are fake af. No one Is ever at the office if you need anything. First couple of weeks had a problem with my key code and the blue tooth thing never works. Don't go here if you can avoid it.
Muy buen servicio y buena localidad
Excelente staff Maridys una pm magnífica
Maridys helped me out today, she was very knowledgeable and kind. She went the extra mile. The store was tidy and they had plenty of supplies for purchase. I will recommend this Publix storage location to all my friends and family.
Maridys has some amazing service and is very efficient and convenient
I was helped by a women named maridys, she was very patient and very informative with the information that was given to me. Most defiantly will continue to come there.
We are super greatful for the staff that go above and beyond to facilitate my experience, from storage to packaging maridys was the best at helping us find what we need! Thank you
Maridys has always been so helpful. If she isn’t in the office she is walking the large property and making sure it’s super clean. From explaining the web specials to helping me pick the most secure lock (they sell them right here!) and explaining the payment system she has always been so kind and eager to assist. I wish more managers were like her.
Maridys has been awesome. From the last minute move in to the recent home downsize she’s been amazing. Despite the technical issues with the corporate site she has kept her cool and managed to calm me down. The property is large and is well kept.
Shirley and Maridys are exceptional customer service experts. They have helped make today's visit a success. Thank you ladies and continue the great work. 👍
Maridys was great! She helped me with a few issues and i was able to rent two units in no time at all. Very helpful, and went the extra mile!
This was the worst storage place I have ever been to. no one is ever in the office to help you during business hours, and if you call the number on the door, no one picks up. I went there at least 3 times and this happened every time. They also claim 24/7 storage but the first time you are texted your gate code, it’s not even the right one. They have to give you a temporary code in the office (which isn’t really temporary, it just becomes the one you always use).
On top of that, they require you to enter your gate code to leave the facility, which seems nice because of extra security, except that the key pad is very far away from the gate which means you have to exit from the same place every time- extremely inconvenient. Their app also never works to unlock the gate
I am so glad I no longer have to store things there and I will never be going back to their storage place when there are better ones around
How often does life’s unpredictable transitions warrant experiences with genuine, professional and highly efficient professionals? Property Manager Maridys thank you for being that example! I salute your response-time and accessibility. Thank you and God bless.
A great storage facility. Very helpful staff to answer my questions when I visit. Ms. Maridys was so nice to give me a rent discount when I asked.
Super easy move in and rental time. Love the management she was so nice and super understanding of just how hectic moving can be. Literally the best storage management in the area. I'd give more stars if I could.
Most caring person I had meet she did everything I need it to help me and very satisfied with public storage. Great help Thank u to manager maridys
Gracias a la manager Maridys que me ayudo con la necesidad que tenia y me contesto toda l apregunta. Excelente servicio
Great place, very clean. Nice unit for the price.
Excelente servicio Maridys muchas gracias personas como usted hacen que para nosotros como clientes sea una experiencia impecable gracias
Ms Maridys is amazing ,
she was very helpful has great character and friendly and take care of her customers very well. The place is very well maintain and clean recommend for anybody who needs a storage
Muchas gracias a Maridys por ayudarme ya que mi código no quería servir, pero ella lo resolvió rápido... muy satisfecho 💯😊
Excellent customer service from Maridys. She was very helpful in all the questions I had. And explained all my options of sizes. Would recommend this public storage facility to anyone wanting to store there belongings
MARIDIS FUE SUPER EFICIENTE, ATENTA, PROFESIONAL Y EL EJEMPLO DE UN SERVICIO AL CLIENTE INTACHABLE. SU ESPIRITU DE COLABORACION ES INNATO Y FUE DE GRAN AYUDA PARA MI.
Maridys una excelente atención muy cordial y muy amable recomendada muy excelente 👍🏼👍🏼👍🏼
Fui atendida por Maridys y de verdad tuve una excelente atención desde el día 1 q alquilé el storage los recomiendo al 100%
Elham good person help much
Maridys was very helpfull with all my Storage eveey time I come she always help qurh anythung u need, always keeping propeety clean
Thank you Ms Rita great customer service
La empleada Maridys
Es exelente en todos los servicios que da cada vez que llamo o voy personal a la offina.
Maridys is a God sent!! She has gone above and beyond to help me navigate the Public Storage system. Very pleasant experience :) Thank you Maridys 🙏🏼
Maridys the best services thanks for you help … great place , safe ,secure.
Quiero agradecer a Maridys por brindarme un servicio de lujo! Atención profesional y muy atenta. Mil gracias. La recomiendo 100%
Maridys is very friendly and she give me very good service
Shirley did an excellent job helping figure out the best space available for my car and went above and beyond contacting other locations for availability.
Great service great staff Maridys took good care of me fast and reliable I will recommend to everyone moving here to Orlando
To me, what makes the place so special is the staff. Maridys is an amazing and helpful person.
Maridys excelente atención. Lo recomiendo
Maridys muchas gracias por tu excelente servicio👏👏👏👏👏
Me atendió Maridys excelente servicio, inmejorable
Shirley was very helpful and efficient. Great experience so far.
Shirley was pleasant,nice,and full of storage inf
La manager maridys es muy servicial me contestó toda la pregunta k tenía me ayudó a bajar la aplicación propiedad a mejorado mucho Excelente servicio y muy atenta. Le recomiendo este lugar
Had an issue with billing and Maridys made sure to take care of it right away. This place is always clean, and whenever I have a question or concern it gets taken care of right away
excellent work for everyone, thank you Maridys for always having everything nice and being kind to us
Great customer service the property manager was very Generous
Maridys (property manager) goes above and beyond for the tenants. The facility is clean and easy accessible.
Shirley was very helpful with finding a customer I was to deliver for very understandable and nice
Excelente atención de Maridys, muy atenta está siempre disponible para resolver cualquier duda o situación.
Shirley is one of the most personable and caring individuals I have ever met. She did everything she could to help me with my last minute move. She brought me peace of mind with all the stress I’ve been dealing with regarding this move.
Great customer service from Shirley and her staff. Great experience with my storage unit. The only bad part is the price. lol
Shirley was a great help getting us all setup. The front office was clean and welcoming. We have seen her walking around helping customers look for the best space for them. She is often walking around and cleaning whenever we come by to check on our vehicle.
Perfecto servicio de Maridys 100% good
Recently Maridys has exceeded our expectations and made sure we are taken care of. We have been using this location for years, but it is nice to know there is good management at this location!
Shirley was a great help getting me into the right unit. Great customer service and a clean modern storage facility. Close to the airport and super easy access. I would definitely recommend this to anyone. Safe and secure
Shirley provides excellent customer service and she knows her job well very friendly and nice personality
No stars who repaves without notice blocking in work trucks who rent parking spaces. Can't get trucks out for days, no brains for whoever is in charge and should be fired.
Maridys provided outstanding customer service . She was a great help. Great asset to the company. Thank you Maridys!
I just have to say thank you to Maridys who has stayed on top of my payment that way I don’t get late fees. She is awesome at customer service .
Maridys is amazing! Love this facility, so easy to work with!
Tuve una muy buena experiencia para rentar una unidad 10 x 10 ft…. con Mrs. Maridys… Súper amable, respondió todas mis preguntas y me explicó todo… Muchas Gracias Maridys
Recomendable 100%
I was able to get same day service, rental of a unit and storage of items. Shirley was helpful from beginning to end.
Maridys was great help and very friendly. She’s on top of things.
La manager maridys she is the best im very happy with service and she has very good customer service we need ppl like her
Elham is very professional and gets the job done she has a great smile and great customer service.
The Manager, Maridys, is phenomenal!! Contacted me prior to my arrival…walked me through on site. My only choice for storage in Orlando.
Marisol was great super helpful and knowledgeable, really appreciate someone like her
Love the new manager Shirley! Huge asset to this company and you will always have my business as long as Shirley is on the job!!
smooth and easy transaction..Shirley was very helpful. Definitely recommend.
Excelente limpieza, organización, seguridad y ni se diga de la atención al cliente las mejores
Great customer service at this location. Shirley helped me when I was moving and out. When I could not get into the gate she was able to help me locate my access code quickly. Shirley made the entire process smooth for me. Thank you Public Storage Narcoossee Road Location!
Great customer service Maridys is very professional , friendly and helpful would recommend the establishment is very clean and organized 10/10
I really enjoy this new company Public Storage that has taken over, the Manager Maridys is friendly and helpful I can tell she cares for the property is very tidy and organized compared to before!
Great customer service. Had a few complaints and it was taking care of promptly. Also property is finally well kept thanks to the new staff!!
Do you have items to store that represent your life’s experiences and your core memories? Then come to the Narcoossee Public Storage location. There is no other property in the Central Florida area I would trust with my precious belongings. Shirley and the rest of the team will take care of you to make sure your needs are met. 10 out of 10. Highly recommend. Great location and great vibes.
Last week I went in to inquire about a storage and Shirley was so helpful with all answers and very patience. Kudos to you Shirley
Servicio ese lente sr.Sherly maridys trancó amor y muy servicial
Great staff, Maridis is always so kind, helpful, friendly, happy, positive, and the office is always clean. She goes above and beyond. 5 stars!!
Horrible service. It’s 1pm on a Thursday and nobody is here to help us with our gate code that is not working. Use U-Haul down the road instead, much better solution than Public storage.
Maridys is the best, she is super nice and friendly. Five star service, great location, great prices. I love it
Maridys and Shirley were great, they helped me out on the whole process.
I was checking out a few storage places in the area and after speaking to Maridys the manager here I didn’t have to look any further. She was the most helpful and very professional. I already recommended public storage to 2 neighbors and I will be recommending them to anyone that needs storage in the area.
MARIDYS MUI Buena persona y da bien la informasion del estorage
Jordan and diane was get help of servicing me ill be happily recommend
Appreciate the service I was given by Jordan
New facility takeover Jordan the representative was very helpful with the new transaction.
Very good attention, kindness and knew how to find the best storage for me, very good service, kizzy
Simply self storage employees are very helpful and accommodating. Kassie was very helpful.
My experience at Simply was seamless yet attentive. I was handled with care, and all of my questions were answered. I felt incredibly confident signing my lease for my unit today.
So easy to sign up for a unit online. And Debbie was very helpful and knowledgeable with getting me set up! Highly recommend!
Great experience renting the unit
I would like to say "Thank You" Kizzy for your outstanding customer service( the ( Narcoossee location).
I appreciate you walking me the process, being patient and answering my many questions. You made this process simple and seemless.😊
Thank u ☺️ kizzy great service always a pleasure
Debbie was amazing and such great help. She answered all my questions and made my experience amazing.
Thank You Debbie for all of your help. Since my first call, Debbie was able to assist me and make this storage look up so smooth. I was late to my appointment with them when they were closing and Debbie stayed after to help me with my storage rental. Great place, great prices, and great service. Thank You Debbie
Thank you Kizzy or a great service stay fabulous and sweet
Service was quick and simple, we appreciate Debbie for her help!
Helpful and kind. Called ahead and they were able to transfer my unit quick. Thank you for the service.
Rent here and go see kizzy she is the best
Good
Service . Nice experience
Great Service Highly Recommended
Thank you kizzy for great service
Debbie was so awesome and had great customer service. Polite and courteous. Will be back again !
Debbie was amazing. Extremely gracious. Super positive and very informative. She helped the moving process be extremely seamless. So thankful for help and excellent customer service.
Really good service and good pricing!!!
Ms.Debbie Was Very Helpful. The Facility Is Nice And Clean. Prices Are Affordable.
Very good and easy to access
Debbie was great. Amazing customer service
Debbie at the counter helped me both over the phone and in person when I came down to the facility.
Good facility with decent people who are very helpful. Would recommend =)
Debbie was very informative and helpful!
Easy set up and great rates! I had a positive experience setting up my storage unit. Would recommend.
Excelente Atencion al público.
Great quality service, never had a problem. Really recommended.
Definitely the service i received from Kayla was top notch! Reasonable prices and location is super secure and accessible. If you’re looking for storage look no further
I currently have a unit in the Lake Nona location and I am currently having an issue, in which I attempted to contact the location manager about. She was very rude and dismissive. Her response to my issue was " my hands are tied" and was unwilling to help or even try to find a solution. My contact information was provided to the district manager John Lewis so he can contact me, Ive been waiting for now going on 6 days for this phone call. I also called the corporate office phone number, their message states give them 24-48 hours for a call back, it has been over 48 hours and still no call back. This company is scamming people, they don't answer the phone or try to help when we needed but are quick to reach out to you when they are raising the monthly unit price ! Don't waste your time.
Karla is super knowledgeable and helpful
Great experience! Easy process! Jorge is amazing, he explained details and showed several units. Thank you!
So far so good. Great location. Kayla and Jorge made my experience very pleasant. A little untidy near the back of the lot where there is open vehicle storage and I think some visible lighting and security could be installed. The place must be close to a 1/4 mile deep.
Jorge was amazing, helped us to get the right storage for me. I recomend it!
We were in the need for a storage unit, and Simply Storage popped up on Google, so we went to check it out. It exceeded our expectations and we ended up purchasing a unit. Jorge was very helpful and kind and thorough with our questions. I recommend.
BEAWARE of Simply Self Storage
I recently had a trailer stolen from a Simply Self Storage at Narcoossee location. I had tools and other valuables that I stored in the trailer for work. When I realized that the trailer was stolen, I immediately went to the storage’s admin office for assistance with security camera footage.
Little did I know that I would get such resistance from the office staff at accessing security camera footage. Despite having a police officer present and having filed a police report, neither myself nor the police officer were able to obtain any assistance at obtaining any kind of security camera footage to include in the police report. I called their central department to file a complaint. They told me that there should not be any reason why they would not be able to disclose the footage. They said they would handle the situation and to come back to retrieve the footage from the office. When I came back the same day to retrieve the footage, they mentioned that they do not keep a record of more than 10 days of video footage.
I could not believe that an established place like this would only keep 10 days of security footage? Why didn’t they inform me of this when I asked for video footage initially?
I am completely aware that they are not responsible for stolen property, but they are responsible for keeping secure gates, security footage and aiding their customers with this information should any personal property go missing. These places keep video footage for a minimum of 30-90 days with most places storing footage for up to 6 months.
Please be aware that if you have the same thing happen to you, that you may not be able to count on any security footage on their behalf. The trailer that was stolen from me was no small item. Camera footage would have clearly identified the vehicle type and possible description of felons and or license plate. This information could have been very useful in the police report, but Simply Self Storage did not care to help with this information.
Complete negligence and bad business practice on their behalf is the only reason I can think as to why a storage place like this would be so against disclosing security cameras of stolen property on their grounds! I will never be a customer of Simply Self Storage at any of their locations again, please be warned!!!
Excelente servicio y los empleados son súper amables. Llevamos con esta compañía ya más de 3 años
Wonderful onboarding experience.
Great customer service fully recommended
Always willing to help with your needs
Very quick and easy to do. All done within 15 minutes.
excellent service, quick and easy process. Kayla was really helpful and knowledgeable about deals and what offer works better for me. I’m so grateful, I was so stress and she the so much easier thanks a lot I’ll definitely recommend this place to friends
Great service at this location.
Kayla and Jorge are awesome!!!
Jorge and Kayla were veré friendly and helpful. They answered all of my questions and doubts and even made me laugh. Awesome people. Would definitely recommend. Not a paid advertisement haha.
Helpful staff, facility is good for the price.
Very helpful and professional
Great experience Jorge Thank you for helping me out outstanding service fast and reliable Gracias my friend
Very nice and kind staff…. They are very helpful and professional as well.
It's pricey for what you get with the "cheapest unit" not to mention the ads and Google said on the price then for " this and that reason'' ended paying about $25 dollars more a month plus $131 beacuase it's the first month 🤦♂️😫
Jorge was fantastic! He answered all my questions on the phone and was even more helpful when in person.
Great experience!
George was great he assisted me from beginning to end and made sure he explained everything. He made sure the directions were clear and my access was functioning prior to me leaving.
Was very helpful and handled what I needed quickly.
Good service and price 100%
Jorge y Kayla me ayudaron muy buenos en su trabajo
The process of getting my unit and setting everything up was super easy! Anyone that needs a unit at affordable rates should certainly find their way here!
Awesome storage place !! Thanks
Jorge did a great job! Amazing!
Jorge was amazing, found me the perfect unit for my space requirements. This is incredibly convenient and I can't see using any other storage business as long as I'm in the Orlando area!
Thank you Jorge and Simply Self Storage! 🔐📦📦📦🏆
Very friendly easy to work with people. Kayla the manager, was very helpful!
Amazing stuff nice and friendly, service is outstanding 👏 👌🏽
People in the office super friendly….
Great place staff really nice and helpful. I'll be staying there again .
Kayla was amazing , she got me a 10x15 in less than 20min. Process was simple and easy, got a month free.
Great prices and service. It was a pleasure dealing with Kayla the store manager.
Jorge and Kayla great great workers!
Hard to find great workers; keep them!
Thank you simply self storage.
Kayla is Awsome very friendly and very understanding helped me and my family out with her best knowledge 😃😃 highly recommended
Good service and easy to move in
Thank you very very much for the great service Kayla always the best
Jorge and Kayla were amazingly helpful in a stressful situation. Got what I needed quickly and with a smile.
They are very help full with what I was trying to do and very friendly.