Makhalia was very helpful, she helped me fix my issue. Thank you!
Great place, very easy to rent a space. Tara was very helpful
Great service. Tara was amazingly helpful and quick.
Well recommended storage units!!!
Tara the manager here is very responsive and kind. Interior is clean and there are always carts. Happy with this place!
Manny helped me with the rent by phone process and was super helpful and I really had a great experience!
Tara was a great help. I wish there were managers at my location to help me.
Gregory gave me great customer service e
Makhalia was so helpful and walked ne through the whole E rental process for another location. That's what you call customer service!!
Makhalia was very helpful and nice and polite. Fast quick service with no issue. Thank you!
Tara was amazing she took us to look at a couple units we picked one she was so accommodating and friendly. The place is so clean. Tara even stopped and picked up some trash. You can tell she takes pride in her job. She went over the security and helped us with the app made suggestions on good times to move our stuff. It was agreat experience glad we did it in person. We are very happy with the service the unit and location.
Thank you Tara for all your help and patience with my husband and I mostly with my husband that has a walker.
Makhalia was amazing, very proficient.
She got us transferred to our new unit quickly.
It was a pleasure working with her.
Makhalia has excellent and friendly service!
Makhalia was very helpful and friendly thank you!!
Tara was a huge help. She found a personal item that had fallen out of my pocket and verified my identity upon picking it up. She also helped me figure out an issue with my Auto Pay. Very professional and courteous. Thank you!
TARA WAS AN AWESOME HELP! SHE REALLY WAS HELPFUL AND VERY FRIENDLY, GREAT ATTITUDE
This is Christopher Mayberry. I just got done renting a unit here at public storage Tara the front desk lady was beyond helpful. You need about 10 more of her and this place is super super nice. She was super helpful super kind very knowledgeable and I really appreciated your help because I had no clue what I was doing or what I needed and she was beyond way beyond helpful. She was definitely probably one of the nicest people I’ve dealt with in the last week so I definitely think someone should give Tara a little pat on the back and she is super awesome. My bad not wasis super awesome.
Tara Is amazing she always is ready to help, highly recommended this place for store your items
Pam has been a great help setting up my unit for me! I came in just to get information and ended up booking same day! While I haven’t moved in yet, so far great experience. Pam is very kind, helpful, and friendly
Thanks Rosemary for all your help and motivation on my new journey.
Tara was Great with my husband and I. She was very professional, great customer service I’m very friendly. Made it easy and quick for us to complete the process.
Rosemary was wonderful! She needs a raise for her good service and patience!
Tara helped me so much! thank you
Tara has been such a wonderful help with getting us the storage units we needed!
OUTSTANDING FACILITY....Tara is AMAZING ! Will rent here whenever I'm in need of storage!
I had an outstanding experience at this Public Storage location, and I can’t say enough good things about Tara! From the moment I walked in, she greeted me with a warm smile and a level of professionalism that’s truly rare.
Tara went above and beyond to make sure I understood all the storage options available and helped me choose exactly what I needed — no pressure, just genuine care and expertise. She was patient, knowledgeable, and incredibly helpful throughout the entire process.
It’s clear that Tara takes pride in her work and truly cares about her customers. Her attention to detail, kindness, and professionalism made this one of the best customer service experiences I’ve had in a long time.
If you’re looking for a clean, secure, and well-managed storage facility — with top-notch service — this is the place. And if you’re lucky enough to be helped by Tara, you’re in excellent hands. Thank you, Tara, for everything!
Tara was perfect, super supportive for my needs!! Thank you and I know I found the right place for my stuff!!!
Tara was incredibly helpful during my visit. She conducted the tour with professionalism and made sure all of my questions were thoroughly answered. Her exceptional communication and outstanding service played a key role in helping me make an informed decision. I truly appreciated her support and expertise throughout the process.
Ashley and Tara always take care of us.
Thank you! Excellent customer service from Tara, she was very helpful & kind hearted.
Tara was very nice, helpful and professional. She explained the process and had us log in to the app so as to make sure we could gain access.
Tara and Ashley work in the office and are exceptional in customer service. On a Saturday evening my space was compromised by the customers on either side of me encroaching on my space. I called the office and left a message. I didn’t think I would hear from anyone until the following week. Not only did Tara call within 10 minutes but offered me an option that was very generous and helpful. When I went in to the office the next Monday Ashley was so helpful to take care of situation just like Tara had told me. This is a great office for Public Storage and represents everything this company would want for its customers. I highly recommend this location.
Thank you for being so dedicated to good management, Tara! We have a deeper trust for this particular storage facility, knowing you are there. Your character proceeds you and any place would have a tough time outshining the professional way you handle yourself and the customers. Thanks to you, we highly commend this particular Public Storage!
I needed to transfer to a bigger unit and Tara was super helpful!!
Everything is so clean and new, elevators are conveniently placed for quick unloading.
Tara is the best!!! She was extremely helpful when I needed to switch units. Made the process easy and effortless. Thank you Tara!!
Tara was very helpful and quick, she has the process down!
Thanks Rosemary you have such wonderful customer service. Keep up the good work.
Rosemary did a great job helping with all our storage needs.
Tara was amazing! She made the whole process of renting a storage unit super easy and stress-free. From the moment we walked in, she was friendly, professional, and really took the time to explain everything to us. You can tell she cares about helping people and making sure they feel comfortable. We really appreciated her patience and the way she guided us through everything. If you’re looking for storage in Orlando - FL in the Old Winter Garden area, definitely ask for Tara.
The Associate Rosemary displayed excellent customer service skills! My husband and I were thoroughly pleased and appreciative.
Great place and specially Tara. She’s always there goes us!
Tara was so accommodating and helpful. The facility is new and great. I would highly recommend this location
Rosemary was by far the generous encounterment I had with the management team so far here at the storage she came up to my storage and try to help me get in finding out I had gotten the wrong key by my mother. She deserves a raise !!!.😁
I did business with this location on old Winter today and I highly recommend them for business. I’m extremely impressed with Matthew and his customer service. He’s definitely 💯 Awesome.
He deserves a bonus for how informative and helpful he was today
Kudos Matthew. You’re the BEST👍💯
Tara provided us a wonderful service as we sought to purchase a safe space for our vehicle. We appreciate Tara and Public Storage for being so easy to work with and wonderful partner to us. Highly recommend this business for your storage needs!
Public storage made it very convenient and comfortable parking a vehicle in such a secured and safe place. Tara provided great customer service highly recommended for any storage needs.
Perfect Tara take care of us very well
Rosemary was extremely helpful in getting my unit situated. She took the time to walk over and ensure the unit would be a good size and work for me
Need more employees like her!
Matthew was very helpful, I can't thank him enough. Definitely someone you want representing your company.
I want to thank the ladies Tara and her manager who was there to greet me with a wonderful experience, warm atmosphere, and beautiful service in selecting a spot for my trailer. The price was great and they also helped me get a good deal. Thank you ladies for your service.
The young man working help us find a great site and was very friendly. We were in and out quickly. Thank you.
Tara was pleasant and professional, very efficient.
Storage area is clean and very well located.
Thank you !!!!
Tara the manager is extremely polite and professional, her attention to detail is impressive and shows a true passion for details and top tier customer service. I recently got a new trailer and began parking it behind my other trailer in the lot. I got a call today from Tara at public storage asking me if that was a new trailer of mine because she knows that it is not my normal trailer and wanted to make sure someone else wasn’t invading my space I am renting. She could have ignored it and not gone through the effort but instead she used her attention to detail to do her best to make sure her customers are receiving top tier service. As a business owner I understand how hard it is to find good managers so when I see a manager do something that stands out like this I make sure to leave a review in hopes that her boss/owner of the facility see this and recognize the managers value to the company. Makes me as a customer feel valued when I know that the manager knows every single one of our trailers by memory and cared enough about me to call me.
10/10 TARA!
Rosemary and Ashely are very informative and communicative they made my move easy also great customer service
Thanks Rosemary,Ashley and Jon great customer service.
Great staff and wonderful service!
Tara went above and beyond with helping me find a customer vehicle that was stored here. Recommend her anytime you need a place to park.
Tara was great so helpful thank you for all your help 10 stars very kind
From nikko
Tara is super helpful and nice, thank you very much
Linda and Tara was a great help. Thanks ladies
Missy and Tare was awesome, she helped & explain everything to me ,
I rented a parking space and Tara was a great help!
The building is new and amazing! I was attended by Matthew very kind and gentle. Help me with my doubts and I left very satisfied after rental.
Matthew helped me move out the space and got me closed out fast
Been renting from this PS for about a year, today Matthew, John, and I believe her name was Ashley helped us to be in and out with what was needed, I was out of the office in under 10 minutes. I brought my dog with me and they all were very sweet yet professional. Thank you to you 3 for making my experiences with PS flawless as always.
The staff was very helpful! Tara and Mathew did a great job I highly recommend this storage facility!
Arrive today at the public storage here on old Wintergarden Road and was greeted by Tara, and she was magnificent by helping me get into my storage when I couldn’t remember the number because I was putting it wrong and she took her time from her day to come and help me out and that is great customer service here in 2025. You don’t get that nowadays and I would like you guys to recognize her. My name is Quentin Branch. Thank you so much.
Ashley is great got me on the app with jon
We need more people like Ashley and Jon
Keke was so extremely helpful! We came in just to check out the different size units and locations, we will definitely be using this facility when we move our stuff here in the spring! Thank you so much for all of your professional courtesy Keke!!
Thank you Tara for all your help today! You are so kind and patient one of the best customer service experience yet!
Tara was incredibly helpful and kind! She made the storage process easy and stress-free with her great customer service. Highly recommend!
Tara was helpful with downloading Public Storage app, so I can manage my account. Thanks for everything Tara
Great service, very friendly, and super reliable. Tara is the best. 👏🏾❤️
Keke and Tara are great! Thank you for your help
Keke was so helpful with my reservation to view a unit. She answered all of my questions very thoroughly and was super welcoming. Will come back and sign up for my unit!
Tara was helpful and special!
Tara, is a great person, takes great care of her customers. Thank you for taking care of me.
Autumn and Tara were a big help!
Tara is an amazing customer service person. She helped me decide the perfect size unit.
Tara was a huge help! Good job
Tara was wonderful to work with! Great service and location!
This property is so clean and nice. Tara was so helpful with the rental process.
Tara was absolutely fantastic. She walked us through all our options and helped us find the perfect unit! Thank you Tara.
Tara the customer service rep is awesome. Give her a raise. :)
Tara and Linda were super helpful and got my storage rentals secured quickly. They were great about explaining each step along the way.
Tara é uma excelente atendente me atendeu muito bem e com muito paciência porque que não falo inglês
Excellent rates and customer service. Tara was very helpful during the entire process. Five Stars!
I had an awesome experience with this company. Tara is absolutely Amazing!
Tara was very helpful and cordial.
Tara is awesome her spirit is always High when I go pay my bill Tara goes over and beyond to assist her customer her customer service skills are amazing!!!
Awesome experience! Tara was amazing, I did everything in less than 15 minutes!
Rushed to get to Public Storage at Old Winter Garden Road on a Friday afternoon before the office closed. I got there right after the office door was locked but Tara graciously opened the door and assisted me with the most easy. She was so polite and nice, which was most needed after the chaos of trying to get here. She was patient and answered my questions and was very helpful.
If you have a small business this is the best place to rent! Tara and Missy who work at the property are amazing. Every storage place has its downsides but anytime I’ve ever had an issue Tara and Missy were there to resolve it quickly.
During the hurricane they made sure to bring sandbags and other emergency items to help protect my space. I love how they go above and beyond just to make sure I’m taken care of.
Long story short. The property is safe and reliable. The staff is amazing. The prices are fair. If you’re on the fence about renting here…. You won’t regret it!
Tara is very good customer Service x2
Tara was very helpful! Public storage has a gem with her customer service!
Tara was so helpful and very nice!
Tara was very helpful in helping me to get the right storage.
Well this place is awesome, very clean and organized. The manager Tara was great… very knowledgeable about their property and made sure I had a unit that was the right one for me. It is a breath of fresh air to have great customer services nowadays. I would like to give a shout out to the lady at the colonial location. Even though she didn’t have the right unit for me, the point me out to the right one… you have people that care abou your customers
Shawna did a great job with my call back excellent customer service
Shawna did a good job with my call back
Good customer service by shawna very nice and polite and did a good job with my call
Shawna did great assisting me and gave me a call back like she said she would, very helpful!
Shawna was Excellent… she was professional and swift… Great asset to have as a team player
shawna did a wonderful job with calling me back & her overall customer service was excellent with resolving my issue thank you
Hi, I received a call back from here today and the manager Shawna was sweet to me and helped me understand my options without being condescending. I’ve never used storage before so I wanted to call a few different places to see what was best and so far I’m liking what I’m seeing. Keep up the good work!
Customer service was exceptional . Thanks jay
Carlos is a very dedicated worker. I have storage at lake Underhill and when never I have questions he answers them right away. He is a hard worker and the property looks great. Great job Carlos keep up the good work
Property clean. Manager princess drove me around parking and had no problem waiting for me to measure. Y’all got a good manager for your company
Tara is a great help. She was at another location but took time helping me.
Wow ! Never had Customer service so amazing I’m a long time !! Princess sanders assisted me and helped me with every question every concern , and her customer service was amazing!!.. I had Various times of changing what I wanted and she took her time didn’t get frustrated and assisted me with the same love and care as if I was her mother I’m extremely satisfied and reassured that all my concerns are taken care of …
Tara was great! She went above and beyond to ensure I was comfortable with my unit. I look forward to storing with public storage because of her
Tara is such a sweetheart so helpful and always looking out for the customers!!!
Tara was very helpful and resourceful, thank you so much for making this transition for me and my husband simple!
Princess was awesome yesterday. We got an alarm from our boat. Usually this only happens if someone is actually ON the boat. Been parked there for over a year, never got an alarm notification. We were very concerned. I called the office, Princess went out and checked out boat and texted me a Pic of it. All good. I guess the storm was just that nasty that day. Princess relieved our concerns. Can't thank her enough.
Update to their 'pat themselves on the back response': Pat Tara on the back, the company doesn't deserve it. NO. Public Storage is not happy to help, AT ALL. I went through costumer service and live chat, as forced by the virtual system. Zero help there. I couldnt even get a human on the phone, unless I called from a number not on my account. They were useless. I was already planning new storage options. The company is all virtual based, unless selling. Only Tara saved the situation and solved our problem. Public Storage, as a company, was useless and a terrible experience. Tara was incredibly helpful and completely turned around our experience. We had some issues with neighboring storage spaces and were very frustrated with the company as a whole. We decided we were going to have to go into the office to deal with the situation.Tara completely understood the problem we were facing, immediately rectified it, and even got us into a much more convenient space. Excellent service from Tara.
Tara help me she was helpful.
Tara was very nice in helping us in getting the perfect storage space for our items.
Princess is wonderful thank you
I love princess she is amazing thank you
I come here probably 10-15x a month minimum and every time i come here, Ms. Tara always welcomes me. Always asks if i need any help or anything. She’s great and makes my day at storage
Just signed up for a space to store our van and had a great experience working with Tara to find the best fit!
Let me start by saying Customer service is everything! I don’t mind driving to another company or store in a different area for better customer service!!!!! Rosemary and the other lady that work there are awesome and very helpful. When they was doing renovations on the property. I wasn’t able to move my vehicle that was in storage, soThey hire a tow truck to carefully move my vehicle and park it somewhere at no cost from me. I appreciate that so much. They didn’t have to do that. Employees and Managers like that would help make a company successful and help retaining customers.
Tara is an amazing employee my review is based 💯 on her. The closest public storage to me went all AI kioske and I hate that. Loved talking to a real person and she was so great !! She is outstanding.
Ashley is so great and patient, she is so sweet with a beautiful smile.
Thanks Rosemary for all your help
The facility is nice but needs carts. Tara was very helpful and professional,
Absolutely best service . Was shown my unit and the seemly simple but weird locking process they took their time very happy thanks Tara
Princess, thank you for all your help.
I came in overwhelmed at the very last min on moving , and was very disappointed at my leasing office of such short notice. Until I came into this public storage location and was assisted by an employee princess sanders whom was very patient, showed great willingness to help and assist me even took a step of her great wisdom and gave me a word of encouragement to help enlighten my day . She was very courteous, happy with suck kindness and awesome customer service . I’d recommend that location and her specificity to anyone I know she really rocks !!! Great worker , and a poster influencer ..
Princess is awesome help, she answered all the questions i ahead with opening up a storage room. When I was frustrated she was vey patient with me. What a great experience
Princess and Tara great Job
Amazing customer service from Tara, super nice and informative.
Princess is an awesome worker !!! She greet with a big smile she answers all questions with no problem and she also make sure you understand the payments
Manager Princess was outstanding. She answered all my questions and showed me the best storage for my needs. I was embarrassed because my little kids were running around, she told me it was ok because she also is a mother and offered them candy to calm down.
Manger Princess is always so helpful , excellent 5 Star customer service.
Communication is impeccable!!!
I recommend this storage facility; staff is friendly and helpful!!!
Manager Princess is outstanding and knows her stuff. She’s very nice and goes out her way for customers
Property Manager Princess Is Wonderful! She Helped Me Change My Email & Download The App . Thanks Again Princess!
Darrin was great. Easy service!
Rosemary was awesome! She was quick and so friendly. HIGHLY recommend
Thanks Rosemary for everything today you are amazing.
Rosemary, thank you for going above and beyond.
It was a pleasure talking with zuri, she was very professional and extremely helpful in helping me sigh up for my unit
Thank you Princess for your help with my unit. You rock‼️‼️
I had a Great Experience with you guys. Excellent customer service and communication, thanks so much Princess for taking out the time to provide the necessary help and information needed.
Rosemary is amazing and very helpful!! They have the best prices and easy access. Highly recommend!
Rosemary is the best great customer service.
Great customer representative Rosemary excellent customer service felt very safe and secure in my choice of unit.
Thank you princess for waiting on me instead of your lunch your nice
Thank You so much Gabriel and Rosemary for all the great customer service today.
Thanks Rosemary for all your help today you are amazing.
Ms. Princess we so nice…. The unit I reserved was to small and with no hesitation the show me several other unit’s until I found the right size…. Thank you so much Ms. Princess
Princess your very nice don't change the app is good for me
Thanks Rosemary you are amazing keep up the good work
This lady princess really helped me thanks
Tara was amazing she walked with me and showed me how to use the unit I appreciate her help
Thanks Rosemary and Princes you 2 ROCK!!!!!!
Thanks Rosemary an Princes for all you do.
princess is the bomb thanks for being in the office at the time i asked you. The app really is good for customers
My mother loves this place very convenient
Princess is great and knows her stuff. She was very friendly and had great customer service. Thank you Princess for all your help also for helping me understand the app.
I was having a really bad day! When I fished dealing with the employees here my day turned around. Thank you for all did for me that day princess!
Rosemary Has very great customer service and she very great with support
Rosemary was great and provided awesome customer service!
Tosha
Ashley and Princess are great and got me squared away on the app!
I had to make a big move from South Florida to Central. And I had the absolute pleasure of dealing with Rosemary she is an absolute gem and is very kind and informative. She allowed me to view the 2 units I wanted to see, and even went above and beyond to provide me with a corner unit. The building is very clean and quite could not be happier with the experience and ease. Just know if you have the pleasure to conduct business with Rosemary that you are in great hands.
Wow ! I have to say Princess is amazing . She had a smile my whole experience time at this location. She was GREAT !
It Was Very Busy And Princess Made Sure To Greet Everybody . She Was Very Helpful . Thank You .
Had an amazing experience with Rosemary,
She walked me through on doing the reservation broke down every detail for me answered all my questions. Thank you Rosemary for your warm welcoming and assistance!
I really enjoyed my experience at this property.I appreciate the manager Princess for being so kind and patient with me while assisting me in what I needed today.
Thanks Rosemary for all your help you have such a beautiful spirit.
Rosemary gave me the up most respect and service when dealing with my storage rental cannot ask for better when it comes to customer service provided experience was enjoyable
Thanks Rosemary your customer service is EXCELLENT keep up the good work.
Signing up at the site was easy Rosemary is the best!
Princess was so friendly. My sister and I had trouble online and she told us just come on in. She is very knowledgeable and a great help.
Best experience. Rosemary was awesome and very helpful 👍
Ashley tried her best to speak portugese to get me set up with the new company. What a doll
Thanks Rosemary For all your help with my move in. Keep up the good work.
Was having an issue with app and Mrs. Rosemary was a very big help in resolving my issue.
I had to wait a little bit but my RV is finally where it belongs, All Aboard Storage in Old Winter Garden Rd about one mile from my house. This place is awesome, is big, in a great location and well secured. The management? What can I say about Jenavy Laboy? Well I can't remember the last time I meet someone so professional, so dedicated and so courteous, she is the type of person that you definitely want to work with. I am glad my RV is there and I can tell you it will be there for many years to come.
V/r
Hector Ramos - US Army Retired
Great place to store. Very Friendly. I will have my RV there for many years. Jenavy is very nice give her a call.
Easy access, large area for boats and RV's.
Jenavy and Jackie had great service. They made the move in process so easy. Thank you ladies
The property manager Jenavy was super nice!!
Although the lot was full she was very professional and informative
The allaboard storage is conveniently located off oldwinter garden rd jus before goodholmes where u can take the 408 east or west. Big spacious lot spots and the round about makes movin trailors and boats easy and accessible! The manager Jenavy was wonderful she help with gettin the account setbup had a smile on her face and pointed me in the direction of my bay and ask if i needed assistance! Like she could drive this rig! But the attitude was stupendous! Only wish they had or offered a covered port or bay that i could easily drive under but all in all great experience totally would come again and recommend a friend !