I was really impressed with the follow up and service I received!
Manny was very polite and fast with breaking the lock due to me losing the key as well ask providing me with a new key.
Trina was the best, very professional explaining detail of service.
Thank you Yanique Bullard for going on and beyond in the assist of helping me get a last minute storage unit.
I found it easy to check in
Getting in touch with you people is hopeless. All I wanted to do was change my RV storage pitch to another location. You would think that would be simple right? NO. Now my Auto Pay has been disabled when I did not make that instruction, I am being charged for 2 locations when I only want one and I have a late charge fee on top of that. Useless!!!!!!
Alicia customer service was excellent and I will love to keep my business with public storage thank you again for your service
Ebony Allen was such a pleasure to work with. She made sure that everything was correct and followed through on every detail for us. In a time when true customer service seems to have gone by the wayside, Ebony went above and beyond and gave us gold star service. We appreciate the high standards she used with us and we will highly recommend your business because of her ethics and great service. Thank you Ebony for a job very well done!
Stacie was very helpful and made sure my move in goes smoothly
I had missing items, as well as they price increase without warning. Will never use them again back to Uhaul storage.
Trina Rene happened to be in the office when I showed up for an appointment that she didn't know was set up for me by the call center. She helped me with my concerns and needs. She went above and beyond which helped restore my faith in the company because I had such a hard time over the phone with customer service and over the internet. Thank you Trina for being you!
Gene D
Great experience . Highly recommended to all .
The most disgusting customer service there is no one to talk to. For two weeks I have been asking to be moved to another parking lot. Even this morning I was there and there was a guy in the office, I talked to him and explained to him that I can't park a Beagle there, that it's not an addict parking lot. It's sand. I told them for two weeks that I was afraid of getting stuck in the sand where I talked to maybe 30 people on the phone one by one to no avail. Until today I was stuck and stuck for 4 hours I called them no one wanted to help me. I brought a tow truck and it cost me $400. Please do your property a favor. Do not go there and do not rent anything
Gate code didn't work 1st day of reservation. C.S. coulnt get gate to open. Management didn't respond. Told me it could take 3 days. Won't refund the admin fee of $29. I have to wait to see about refund for the the lock/taxes and whatever else I paid. That could take 2 days. Terrible. And can't transfer locations.
Nice new place on SR 200. Clean and well maintained.
A beautiful facility. Well maintained and clean.
Veronica is very helpful. The grounds are clean. It's a newer facility and they're still working out the kinks. This place is a good selection if you'd like an air controlled unit or storing a vehicle. It's well lit. I do wish they included a dolly for use especially for the units deep inside. Bring with you a Dolly, and a door stopper to hold the door while you carry things through the halls. The first door can stay open but the second one does not. It's un fortunate the prices have sky rocketed all over the state. I'm thinking about just giving stuff away because I can't afford to store them at these prices for very long.
I cannot say enough good things about this company and facility! This is a great new location, with a wide variety of units to choose from for all your needs.
NSC is the absolute best storage business in Central Florida.
Support local. Great place to store.
Brand new, clean, well-lit, family-owned by really great people. Wouldn’t store anywhere else.
This is a clean and well maintained storage facility. Great location! This company delivers top-notch customer service and gives back to our community. Thank you, Neighborhood Storage!
Clean facility and friendly staff! Would definitely recommend!!
Brand new facility, clean, convenient location, wide variety of unit types to choose from, well-lit, keypad access. Local, family owned and operated company that does a lot of good for the community.
Easy access and clean facility, I have had no issues and am happy with my unit and service.