Ashley was extremely helpful during our visit to our storage unit. We experienced a minor issue with our lock, and she was attentive and responsive to our dilemma. This was at the Ocala address 2520 NE Jacksonville Road.
Arthur and Manny were Fantastic.
Just want to give a shout out to this location of public storage: 4950 Southwest Highway 484 Ocala, Florida 34473
Great place/people to work with! Gave us many options to meet our needs at an affordable price!!
Justin Hill was especially helpful, knowledgeable, and friendly! Can’t thank him enough for his attention and willingness to help us.
If you’re looking for a public storage facility, please don’t hesitate to reach out to them! You won’t be disappointed — 10 stars out of five from us!!
Ms. Trina was very sweet and very patient with me, amazing customer service, took her time in explaining things to me. Thank you so much 10 outta 10
Jason came over and talked with me and offered me some water, great guy to talk too, answered some questions i had. Man this place is crazy clean never saw a storage place this clean.
I had problem with my code and Jason helped me get it fixed. Great attitude and very nice gentleman Thanks Jason
I don’t normally leave reviews but Jason was super helpful and polite. I recommend this place.
Thanks to John he made this process super easy getting a unit
Price increase of about 30% has me leaving
I have used Public Storage in the past and currently have 2 units with them. I absolutely love them. Everyone I have spoken with have all been so helpful and kind. I feel safe accessing my unit, day or night.
Jason is a very good employee I love his attitude.
I had a hard time finding the space I rented, Jason offered to help and was a very pleasant person.very clean place! Highly recommend public storage!
I had a few questions and Jason was very helpful and answered my questions
Very professional and area was very clean
Highly recommend Public Storage
Ebony was very professional, and was able to give me the information I needed in a timely fashion.
This review is for the employee I think, by the name of Chris, who
was on-site the day I was locked outside of the gate. I became really upset because I traveled over 2 hours to find I had no gate access, when I was up to date on my storage space. I had not been given any updates or late fee notices.
This employee was super helpful as he made a few phone calls to find out why.
Thank you "Chris" for finding a solution to the problem .
Good place but there’s a hell of a bump when pulling in there with a trailer.
Only thing I don't like is the you still have to pay all of the money no prorate
Mike was a really nice guy, he had great customer service and phone skills. He made my transfer as painless as humanly possible. Well done, thank you!
Mike made the process super easy for me! Thank you! I’ve rented here twice in the past and never had any issues. Highly recommend!
I have had my storage with this company Since 2015 I’ve had nothing but good experiences my most recent experience was with A young lady by the name of Megan Jameson she is the most patient well spoken professional I have ever dealt with She’s definitely one of those People you can hear their smile over the phone I am grateful I was able to speak to her today on top of me having Covid the last thing I needed was a rude phone calls and she definitely made me smile today I am very grateful for her the world of business needs more like her
Perfect, patient, and very cheerful. She made renting a unit pleasant and painless. Very efficient and walked me through step by step.