Decent place to store your belongings.
Customer service was top notch.
Very friendly and very accommodating, especially nice helping us out
Vivi and Raul were so kind, helpful and made the process of picking up the auction seamless. The bathrooms were extremely clean, well stocked. The facility and unit itself was also very clean. You guys are awesome!!
I loved being able to do almost everything online. I only had to go I. To pick up my lock and my codes. Then I was shown the app, which lets you check in and out without having to memorize the codes.
Bill is very nice and accommodating. He explained things well and was very respectful to me and my mother
Always helpful staff! The facility is clean, accessible bathrooms. This is my 2nd time renting from the SR54 location in NOR. I couldn’t be more pleased.
Storage itself is great. They bump up your rate and that stinks but...
Quick friendly service and easy access to our storage unit
Only issue is it’s not 24hr access. Hours are 6am to 9pm, I got locked out of because I didn’t realize it was not a 24hour facility, But That’s on me not them.
I’m using my BFs google. I needed to transfer my unit to a smaller one. Steve assisted me and he was knowledgeable and very patient. He was very informative and quick. Thank you
The gentleman who helped us was so kind and professional!
I've been renting here for over 2 years with no problems. Excellent available access times even after business hours. The Manager and staff are always pleasant and happy to answer any questions.
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***** (UPDATE 7/3/25) My move Out Experience
It finally came time that I was able to move my storage belongings into my New Larger home and wanted to share my Moving Out experience...
Vivi and all the members of her Team have always been friendly with an attitude that showed that they are very happy to work there.
Always Easy access to access my storage unit and Vivi’s the staff was always friendly.
The house keeping girl was VERY nice and cordial as was the gentleman who also works there (maintenance?) who helped me with the automatic entrance door to my storage area.
He saw by my body language that I needed assistance and engaged me before I needed walk to the office for assistance.
When I went to the the office to let everyone know my unit was empty, everyone shook my hand and Thanked me :)
Thank you again for everything!
Gary S
Kate was super nice and efficient. Highly recommend... 😁
I worked with Manny after I had some issues with my rental. He gave me time and understanding to move my things. Never worked with a more understanding business. Thankful for the kindness.
Update: After moving back home to NJ unexpectedly, I had to leave my things here. Manny worked with me with kindness and compassion. In a time of crisis he has been responsive and willing to help. I’m glad I have my things safe there with him.
Had a great experience acquiring a new storage unit today. Viv and Victoria were very friendly and helpful!!!!
Staff is very helpful. Easy to access units and app is great !
Victoria did a great job! Just got my first storage unit super easy and quick
Vivid and Victoria were wonderful to work with, truly lucky to have Public Storage!!!
I have been using Public Storage on Hwy 54 for several years. The staff, including Vivi, have always been helpful in meeting my storage needs. The grounds and facilities are always clean, safe and well maintained.
Staff is extremely qualified for the customer service they do.great people.
Viví was helping so much. I am so glad she helped me. Thank you Viví you are great!
Booked my 1st unit online and was very easy to do. Unfortunately I needed a larger unit. With help from their staff they helped me upgrade to a larger unit. The facility is clean and feels very secure.
Dawn is always so kind and helpful. She shows that she cares about the patrons and her job! She takes care of any issues with kindness and understanding.
I recently inquired about a rental space I would need in March. The woman I spoke to was so kind! She knew all the answers to all my questions. Believe me. This is rare. I called a few others in New Port Richey and they were rude or said they were 'new' and just didn't know. I never write reviews but aside from decent prices, their customer service is beyond great. This is the Public Storage on 54. I'll be heading there next week with a uHaul.
As usual Mark and Bill going above and beyond to assist me on saving money! More concerned about my bottom line. Than any other business I deal with.They are both Winners in my book! Keep up the excellent work!
Recomendado 300%. Un lugar muy limpio y seguro. El servicio de Manuel espectacular, profesional, amable y muy agradable.
Great job great staff give them a raise.
Excellent experience from the first day I went to see the staff and talk about what I needed for storage.
They explained things in a clear manner that was easy for me to I understand.
I rented the unit i needed with easy access, clean, and within my budget!
Thanks for the great service!
Mike and vivi were helpful, clean property
Excellent service by mark so helpful 🇺🇸😍
Clean, helpful staff, and really reasonable price for my needs. All very friendly people!!!
Mark was very helpful. We were in and out of our unit with ease during salvage from hurricane Helene.
The person that took care of us was awesome. Got what I wanted and price was reasonable. I would recommend to anyone who asks
Great customer service. Just needed some boxes. Got what I needed.
Staff at this location are very professional. Go out of their way to make your experience a pleasant one. Clean and secure location. Thanks Bill.
Good decent storage place. They’re just slacking on maintenance.
Just spoke with Dawn from New Port Richey, she was prompt retutning my call, and extreemly helpful!
Vivi was outstanding in directing me toward securing a unit that will meet my needs and allowing a transfer from a smaller unit to save money. Mark had also helped me in the past. Best storage experience ever.
Lisa helped me with signing up for a storage unit. She was fantastic. She showed me the space and was very patient. She thoroughly explained the process. Lisa also has a wonderful smile. It was a pleasure working with Lisa. Thank you public storage for having an employee who knows what she’s doing.
Staff is very courteous and kind, buildings and units are very clean, plenty of carts to easily move your stuff in or out and great security!
Lisa is EXCEPTIONALLY AWESOME! So sweet and so kind and easily walked me through my unit with such easy and clarification!! Highly recommend!!
Viví me presto muy buen servicio gracias por el servicio
Me siento súper satisfecho con la atención de la señorita VIVI, su amabilidad , explicación y profesionalismo determinó mi decisión en la renta del storage.
Unit and facilities are very clean. The unit I got was absolutely perfect for what I needed!
Pam was very helpful and answered any questions I had. 10/10 recommend.
Although I have only been a customer for a short time, my experience has been very satisfying. The facility is very secure but easy access for customers. The staff is very professional. They set me up quickly and provided all information needed which allowed me to store my belongings immediately. I highly recommend this location!
Pam Bill Vivi we’re awesome gave me great service their going to have my business for years thank you for everything!!!!!!!
Pamela “saved the day”! My move took two storage units. One access code worked the other didn’t. Today we came back to finish the move at about 5 pm and again the access code would not work. We were able to speak with Pamela and she quickly and efficiently solved the issue. The staff here are incredibly friendly, helpful, and very courteous. There is no where else to store your treasures but at Public Storage, 6613 S. R. 54, New Port Richey, FL.
THANKS PS LOVE YOU 😍
Always great service and very helpful.
Good prices good service Pam and ViVi helped me out very kind people
It’s a decent place. The gate entry is easy, and I feel it’s pretty secure. The missing star for me is that the climate control units feel just barely controlled and are still pretty humid. I know it’s Florida, but still. The hallways are also extremely long and narrow and to get into my building is a very high concrete lip which is terrible for using a cart with. You have to lift the cart(if you can) to clear the lip. Seeing as the nature of storage units is hauling in a bunch of stuff via a cart, some sort of ramp should be there to get in and out. Otherwise not many complaints.
I just rented a unit at this location, Miss Vivi assisted me she was very courteous, helpful which means alot when you are stressed out with moving. Excellent customer service. Will recomend this location anytime. Thank you Miss Vivi.
Maria
Super helpful staff and great prices
Great service, clean, and great prices. Got exactly what I needed and love the communication from the staff.
Vivi was very helpful with me when I needed help thanks again
Bill at the New Port Richey location was extremely helpful and easy to deal with.
Clean, pest free, climate controlled, helpful staff. ..all I was looking for!!!
Everything was great about this. Place they even let us use their hand trucks and dollies when it came time to move out..
Vivi was extremely helpful with questions and concerns that I had very knowledgeable.
Vivi has great customer service, very professional. Thank you again!
Stored here for about 2 months. No issues. Staff was nice and courteous.
The staff is beyond helpful and friendly
Thank you so much for all your help. KATHLEEN and VIVIEN were absolutely the sweetest and most helpful. Thank you for making a stressful situation a lot easier.
Great Customer Service, Vivi was very helpful, facility is nice and clean.
Nice facility, always clean, friendly staff
Vivi had outstanding customer service!!
Friendly staff, decent rates, indoor and protected. The doors are absolutely terrible though. The sliding latch has a tendency of getting stuck (forcing it is a pinching hazard) and the inside of the doors have these hooks that serve no purpose. You'll be able to slide it closed but it'll often catch on boxes and ESPECIALLY plastic tubs when sliding it open. Cracked one of my tubs and tore a hole in one of my boxes.
Kathleen was personable, professional and so helpful. Very clean facility and great customer service. Highly recommend for storage needs.
Customers come first at this storage facility!! The District Manager is by far one of the kindest people I've ever had the pleasure of dealing with.
If your looking for a clean and secure location to store your stuff and a staff of people who care, Public Storage on 54 in New Port Richey is where it's at!!
Every time I’ve been to this facility I get amazing customer service and the building is always clean! The girls work really hard to keep the facility maintained 😊
When to make a payment and like always great service Vivi
Great first time experience and thankful to Vivi for her wonderful customer service! She answered all my questions and was extremely helpful!
Excellent service from Vivi. She was knowledgeable and answered the questions I had.
This location has a brand new building and the old building detached. There's RV overnight parking as well. The location in on SR 54 between seven springs Blvd. And Madison. Very limited parking spaces for a busy storage building.
Very nice facility. Very good service. Jasmine should be given some kind of award for superior service. She went the extra mile to help us solve a problem that was not at all the fault of Public Storage. Highly recommended.
Excelente servicio siempre.
Great Experience, Vivi was very helpful!!
Gracias por tu ayuda JASMIN ! Eres muy amable y me atendiste súper bien !!
Ac controld nice chep placee. To keep all ur stuff when u have to much stuff and no home
Great job exellent customer service. Thank you for your courtesy.
Vivi was very helpful today it is some boxes and the rectum and the right directions thank you
This is where we store our camper. Love this facility.