I’ve had such a great experience with them so far. I was quoted, given a call back and then chose to go into the office. Someone on staff walked me to my unit (which was so much nicer than I expected!). Janet was kind, informative, and bright full. It made me feel like I could go to them if I had issues… Very good experience and would recommend; thank you Ms. Janet.
Ryan was incredible,after explaining the issues I was having with other storage facilities in the area he came up with a viable and reasonable solution.
Great job, you have made the move to the area a great deal easier and less stressful.
Bravo Zulu
Thank you
Returned on 11/20/2025
Shannon was on duty today, I explained what I was needing to accomplish for the day, she done a super job at answering my questions and addressing my concerns.
Shannon is the second person I have interacted with at this facility, and as with the 1st, she did an incredible job.
I had some concerns about using a storage facility, but with the experiences I've had, my concerns have dissipated, if all the employees at this facility are like the 2 I have had the pleasure of speaking to thus far I look forward to meeting the next.
Thank you team for a great experience.
Sonnet and Evan were amazing today. Assisted me with some issues I had with my storage. They are great with their customers! Highly recommend this place.
Bernard A+++ all across the board
Shannon is professional,personable and very capable of providing what you'll need. Always have all the helping need. A+
Bernard was amazing and made the process smooth and easy!
Shannon was very helpful and the property was very well kept.
Mikal at Public Storage deserves a huge shoutout! They were incredibly friendly and professional, making the entire process of getting a storage unit easy and stress-free. I highly recommend this location thanks to their fantastic service!
My experience at Public Storage with Shannon was outstanding. She was very kind and open, listened to all of my issues and quickly helped me to get the storage that I needed. Thank you, Shannon.
Shannon is awesome property manager. She goes the full mile to make sure you get just what you need. Very pleased with her customer service and property
Shannon was amazing !!! Highly recommend!
Ally was extremely helpful and friendly, great personality 😎😁
Sonnet was the best! I needed a bigger unit and she was kind enough to meet me and accommodate us in a unit closer to the one we already had. She was helpful and thoughtful to meet our needs. Thank you!
Great service and friendly staff. Clean property and I always know I am taken care of. Thank you Kelsey for helping answer all my questions.
Professional and pleasant experience
Great customer service. Knowledgeable staff but you do have to catch them when someone is there. I was in there 13 months and when I got everything into my new house not one bug! Huge deal for Florida!
Miss Ally 😀 at Public Storage is Amazing and has Award Winning customer service. She gladly deserves ALL 5 Stars ⭐️⭐️⭐️⭐️⭐️
Thanks, Miss Ally for being the BEST in the business 💯
Wonderful people, very helpful. Family owned and they care about you and your needs.
Best storage place in area , clean always convenient, staff extremely nice and always helpful, price is extremely affordable.
Bernard took great care of all my needs!
Ally was amazing thank you for all the help
Ally was very helpful & super professional highly recommend talking to her
Ally was fantastic and quick
Aly was so helpful and kind!!
Easy to lease a unit online. Ally was wonderful and extremely helpful. Definitely recommend renting from this place!
Nice clean location
Manager onsite provided great customer service and was super helpful getting me setup. Painless process and she was friendly. Hard to find these days
Allie is amazing, patient with my scatter brain and multitude of questions. She’s amazing!
Sonnet was great thank you
Allie helped me out when I was in a bind!! Thank you so much for your great customer service.
This is one of the best storage units I've ever had i really like the courtesy calls and reminders it definitely keeps you aware of payments and any issues
Sonnet was fantastic!!! I had an issue with my online reservation, she called while I was on my way to the facility and made me an appointment. At my appointment with her, she helped me get everything squared away, helped me Download the app and get logged in, and showed me the features. She was extremely helpful, and I cannot praise her enough!!!
Friendly fast service. Dude was very helpful.
Mr Blake was a wonderful help with my storage. He answered all my questions and helped me with my auto pay, my insurance and everything. That man really knows his job, very nice and helpful person. Please do not lose him as an employee. That would be a mistake.
Sonnet was very helpful and nice.
Jade and Morgan was soooo nice! Storage units were top-notch quality. And The staff was super helpful and professional. Thanks again, Highly recommended!! A++++++++++++
Dontae I believe was his name made my move in so easy & very accessible! Prices are great! I did not have to worry about roaches or spiders as the unit is climate controlled! Will definitely come back if I ever need a storage space again! Thank you for great customer service & always calling to remind of a current bill due to avoid late fees!
Very helpful..Jade and Ryan
Sonnet was very helpful with installing the app I needed
Sonnet was super helpful and friendly today with helping us access the app
Jade was amazing and went over and beyond to get me in a unit today !!!! great personality and friendly.
We had an issue in the beginning reaching the office, but the Regional Manager, Ryan, called and demonstrated great customer service. They are very responsive to solving any issues. The unit was clean and ready to move in.
Nicholas is the best ! He helped me with a issue I had with the app and even got my monthly payment lowered !
Nicolas was very helpful with my unit purchase.
Sonnet is a SUPERSTAR!! 🤩
Great facility and staff! Amazing to work with! Highly recommend
Had a great experience with Mike helping with getting me all set up with two units. Such an easy and stress free process! Mike had great customer service skills and answered every question. Thanks Mike!
I love the fact that I was able to locate the facility and when I had questions, they were readily answered. It is so easy to have my payments on the autopay as well. This ensures that I don't accidentally overlook a payment. The unit is clean and in a controlled space so I have no need to worry about where anything is. I'm glad that I found them. The way and convience of the way it's set up is one less thing I have to worry about. I would reccomed them highly.
Sonnet, helped me with a billing problem. Fixed my issue quickly and even called me back the next day to follow up to make sure my issue was completely resolved.
I had a great experience with Mrs Sonnet. She was incredibly helpful and answered all my questions with patience.
I had a complicated issue regarding my account, and Sonnet took the time to walk me through the process step by step. I truly appreciate her kindness and willingness to assist me. If you ever need assistance, I highly recommend reaching out to
Mrs. Sonnet.
Very friendly and helpful
It’s always great working with the manager, Sonnet. She makes the storage experience as seamless as possible and I can’t recommend her highly enough.
Sonnet was extremely helpful. We finished up my paperwork over the phone and it was an easy quick process.
Shanon was the best. I recommend this storage facility. Very nice
Thank you Shannon for answering all of my questions and putting my concerns to rest. Great customer service. I will be recommending this location to my friends and family.
Great and secure I would recommend them to a friend.
Very clean property and very friendly staff highly recommend
Very friendly people and makes moving easier when need a storage unit
Anette was an excellent help!
Very great services , Casey took the time to show me around the the various storage units and helped me pick out the best one for my needs I cannot be any happier with the services. 5 stars highly recommend!!!!!
Despite having a terrible previous experience with the Public Storage on Davis HWY in pensacola I decided to give public storage another shot.
I was surprised at how well this location operates.
Shannon was very helpful in explaining all the new features like using the app to open the gate and the entire process.
She didn't try to force a larger unit and instead explained which size storage would work best for my needs.
Facility is very clean and secure.
Shannon is super helpful and friendly and very pleasant to work with.
Good customer service and fair prices
The storage area is nice and clean. The air is always cool in the storage unit and hallway. The employees are helpful too.
Was down in Florida looking for storage as we are moving south this winter. I was able to meet an employee outside name Casey I think, and he was able to answer all my questions and show me how well kept the grounds were. Made picking a place easy!
Casey Christensen treated me well with caring about my questions and concerns. Good customer service.
The attendant was very professional and patiently showed us several units that met our needs until we found the right-sized unit. She made the entire locker rental process a pleasant experience.
Shannon has been a great help to us since we first rented a storage space here last summer. Due to circumstances (none of which were the fault of Public Storage) we have had to make changes to our space and Shannon assisted us with each transition with a smile on her face!!! We would highly recommend the Chantilly location and Shannon for all your storage needs!!!
Service was great and the worker helped us with both units we rented. The units are very clean and air conditioned. Definitely recommend!
Always clean. Good price. Very good communication. Highly recommend.
I love the fact that it’s an inside storage. And the people are super nice. Love it here.
friendly staff, very clean, super easy access, all the units being climate controlled is definitely a huge bonus!!
Friendly staff and huge help from Casey. He’s definitely such a good guy and saw to all of our needs being met
Affordable, clean, well lit and easy access
Shannon at Public Storage in Milton is wonderful! She is always so helpful. I totally recommend you store your items at this location.
Shannon is great and the property is very clean.
Nice, clean and climate-controlled storage facility! Shannon helped us switch our unit to another convenient unit. Great location,
& customer service!!
Mrs. Shannon was so helpful and her customer service made the process so easy and fast . I highly recommend her and her property .
Shannon, was awesome with Customer service and communication
This location was very clean and convenient. Shannon was very knowledgeable and helpful.
Shannon has been amazing and so glad she is the manager there. When we had to move units(nothing to do with Public Storage), Shannon made it such a smooth transition. Thank you Shannon.
Clean, well lit both inside and out. Easy to access.
App easy to use. Online application super simple.
Received call from Shannon asking if all went well and if there was anything they could do or questions they could address for me. She was very friendly and helpful.
Will recommend to all who need storage space.
After a minor hiccup. The ladies up front at the desk were a big hand!! Keep my things safe!!😉😉
Shannon was very helpful! Just got the space so we’ll see how that works out, but they look very clean and pest free.
Quick, easy, secure, great employees! Shannon was the best!
Dayna was amazing! We were in desperate need of a unit and she made it happen and eased alot of worry for us!! Thank you so much again!!
I was locked out of my unit because I had left my key at home. Fortunately I met a woman named Dana who offered to help. Turned out that she had a set of bolt cutters and a few spare locks. Fast forward I'm in my unit have a new lock and a guardian angel
Thank u Danyna .I came out here from Indiana, and she helped me out alot.
Shannon was amazing. Very helpful and pleasant to work with. Very, very customer service oriented.
Customer service is amazing and very friendly
These people are so friendly and helpful. The prices are great too. I called and looked online for self storage and for less than the places not climate controlled, I ended up getting a bigger storage unit that is climate controlled through Public Storage. And the entire ordeal from the time I walked in the door until the time I started putting my stuff into my unit, was faster than even looking online for the other places. Public Storage is fast, affordable and friendly. I definitely recommend this place.
Great Service very friendly. Good choice of storage.
My wife and I have used several storage places in the area, but Chantilly is by far the best. The compound is large enough that it makes getting in and out of the units extremely easy. I will never use any other storage and I highly recommend Chantilly to anyone needing a storage unit