Public Storage Self-Storage Units at 2641 NE 186th Terr, Miami, FL

Thank God for Edwin at Public storage on 2641 and 186th Terrace - he made our relocation process so seamless and he was the kindest person to ever assist me.

The place is really hard to access from Dixie Hwy... there isn't even a sign on the road indicating how to get there from the street... the 4 carts to transport the have broken wheels. The customer bathroom is out of service forever. Saturday 4.30 they want to close not take any new clients ..the personnel on the cell phone video calls.corporation doesn't care

I had a great experience today at Public Storage on Miami Gardens drive and 57th Avenue. Yanelis and Megan were extremely helpful, professional and knowledgeable. Thanks again!!

Edwin is great. Very helpful, polite and professional. This location is lucky to have him here running things. Would recommend this location just based on this person. He deserves a raise.

Edwin provided terrific customer service and was most helpful on my move in! Highly recommended!

HORRIBLE!!!!! Finally I had to move out. This place is the most disgusting and filthy, trash dumped everywhere it looks like a landfilled. Elevators are falling apart the carts provided to move your items don't even work wheels are rusted and falling apart, the entrance doors are always in repair allowing only one way in through the docking dock which is on the other side of the building.Parking is a disaster only 8 parking spaces with concrete poles you can't even open your car doors. They say it is climate control NOT when asked I was told the temp is kept at 80F when it was actualy reading 92F their excuse is always we are having issues with the A/C unit. I do not recommend this place the staff is rude when you bring up issues regarding the property always dismissing your concerns and told to call customer care GOOD LUCK WITH THAT.

Edwin is awesome!!

Edwin and Jose are awesome. Great place and very helpful staff!

Edwin was Amazing!!! 5 star Service!!! Thank you

Great Service!!!

This is my first time in this location and the storage was perfect size and excellent customer service from José and Edwin, I recommend to you this location & company 100 %

Edwin has been amazingly, kind,helpful, thoughtful, and compassionate. I have never met anyone who would provide me a wonderful experience and services. THANK YOU so much for helping find me a great storage unit.

Great service and location

José and Edwin are great! I Am happy I got a Great discount too! Feliz safe in this área and also got all the information need es! Worth the price for the time i need to keep my belongings! Ahh i also got a lock!! Thanks

I had a fantastic experience working with Edwin and Jose at the public storage facility. From the moment I walked in, they were incredibly friendly and attentive. Edwin took the time to explain all my options and helped me choose the perfect unit for my needs. Their knowledge and professionalism made the entire process smooth and stress-free. I truly appreciated their willingness to go above and beyond to ensure I was satisfied. Highly recommend seeking out Edwin and Jose for any storage needs!

The place is clean, safe, well lit and the employees very helpful

I had a very pleasant experience with Edwin. He was very patient, and I will definitely come back to this particular location.

Amazing customer service here from Edwin and Jose. Always welcoming every time I’m here and perhaps the most hardworking employees here seeing how clean this facility is. Thank you guys for your awesome services

Great location, great staff. Edwin was amazing when we first got here he help us to find the right space for us. Thank you

Amazing stuff! So nicely and sweet!!!

We moved here from another storage and honestly, it’s a blast to see a manager of a public storage enjoy his job so much ! His name was Edwin!

Nicholas was great, amazing service!

Amazing experience!! Shannon and Tiffany greeted us warmly and explained all options. Shannon showed us the available units, helped us sign up and was a total pro!! We signed up right away!!

Best location to storage your things. Edwin is a very helpful and nice person. Thank you Edwin.

We got this storage less than two weeks ago. When we initially signed up for the storage first month is free a week has gone by and I continue to receive calls and messages harassing for payment. This is a circus.

Edwin is great customer service , I am looking forward to have my property here.

Edwin is awesome and deserves a raise

Edwin and Jose really helped me out! After seeing the unit I was GOING to get, Edwin decided it wasn’t good enough for me and moved me to a different unit that happened to be less expensive as well. Highly recommend!

Edwin made this whole experience absolutely fantastic. This was the easiest and most delightful process of getting a storage unit. Thank you so much, Public Storage and thank you, Edwin.😊😊

Nice and friendly.good detail work.

Edwin was very professional, knowledgeable and accommodating in getting my storage rental setup.. Great job!!! I will definitely recommend this public storage location.

Thank to Nicholas for great help 👍

I recently opened a storage unit at public storage here with Edwin. Im very happy with the customer service. Edwin was very helpful and kind. Everything went very smoothly.

Great service!

A really good experience

Edwin help us out a lot ! Great costumer service ! Thank you Edwin

Came in to check out a couple locations in the area. The rep Nichols gave me all the details and was very informative about the rates and tour location. Very helpful.

Edwin and Nicholas were a tremendous help. Showed the units and made the process seamless. Great location.

The Manager was awesome in showing the rental storage unit. Explained our options clearly, great customer service.

Awesome employee. Very informative and personable.

Super courteous and attentive to detail —- great place !! Ask for Edwin and Nicolas

Thank you Edwin for all your help!!

Pretty fast service, edwin was very helpful and professional. Highly recommended this place 👏

Edwin is the most helpful person i. A long time. His way to take care of the customers is out of this world (specifically in this time. He helps me finding the perfect side for my stuff. I recommend this location and him 100%

Thanks to Edwin and Nicolas! So helpful and very patient with us!! So far best public storage!!

My friend and I were looking for a storage and we were very pleased with this location. We went in a few days ago and was helped by Edwin. He was very professional and guided us as best as possible with the process. The customer service was amazing. I will definitely refer others to here.

"I recently used Public Storage Company for my storage needs, and I couldn't be happier with the service I received. The facility was clean, well-maintained, and secure, providing me with peace of mind knowing that my belongings were safe. The staff who helped me was Edwin who is friendly, helpful, and professional. He assisted me in selecting the right storage unit size for my needs and answered all of my questions promptly. The rental process was quick and easy, and I appreciated the flexibility of access hours, making it convenient for me to retrieve items whenever I needed to. Overall, I highly recommend Edwin at Public Storage Company for anyone in need of storage solutions. Their top-notch facilities, excellent customer service, and competitive pricing make them stand out in the industry. I will definitely be using their services again in the future."

Edwin is just the best. My daughter and I were struggling and Edwin helped us gave us some great ideas. When you go to Public Storage definitely give him 5 stars he so deserves it. Hard worker, super polite and extremely helpful. Loved this place!!!!

Edwin was such a huge help.

Edwin is the best. He's so friendly, he made me feel so welcome. He was very attentive, and he did everything he needed to do to help me. Thank you so much, Edwin 🥰.

It was a pleasure doing business with Edwin. The process was extremely easy and efficient. Thank you.

Edwin does an amazing job. Great service.

Such a pleasure to deal with Edwin at the Public Storage at 186th Terrace. He was friendly, courteous, professional and very knowledgeable about the facility. I had a bunch of questions and he didn’t rush through to answer them. He made me feel very comfortable to want to store my personal and sentimental belongings. Thank you Edwin for a five star experience!

Edwin was amazing in providing great customer service

Edwin was great! So helpful

Edwin is an excellent person and employee, extremely helpful, great customer service skills, always with a smile to customers, great asset for Public Storage.

I'm so glad that I found Edwin, thank you so much for being so efficient, you made my experience simply great.

Edwin was amazing. He helped me out a whole lot, and his customer service was impeccable. I highly recommend this location and Edwin's customer support.

Thank you Tina and Edwin for your help today great customer service

Edwin very professional and courteous.

Edwin is the most helpful person. Very knowledgeable and professional. 10/10

Edwin was very professional and kind.

Great customer service. Edwin, the best.

Very professional!!!!!

Edwin thank you very much! You made the process very simple. Definitely recommend to anyone.

Edwin did a great job with his customer service

J.C. was very helpful to us, and so was his manager. They were very helpful and guided us through the paying and storage process really well and were proudly open to questions. The best Public Storage I have been to.

Excellent service, Edwin!

Thank you so much Edwin! Great job!

Edwin was incredibly helpful during my move in experience!

If you need storage space go see Edwin. He was absolutely amazing. Answered all my questions and was extremely helpful. Thank you.

Edwin was outstanding. His professional actitud, and willingness to help truly shows that he cares about his customers. After experiencing this myself, and watching him interact with other customers. I can definitely say that he makes a difference one customer at a time. Kudos to Edwin! By far the best customer service experience!! I recommend this location, and Edwin 100%.

Marina was amazing in helping me with the entire process, very patient with all my questions! Highly recommend!

Great service Everything wonderful

J C from 2641 NE 186 terrace , miami is very kind and collaborative person

Jc was very helpful. You can tell that he cares about the customers.

Nice convenient location, clean and a noteworthy customer service from Marina.

JC He recibido el mejor los tratos y explicaciones que se puede esperar de un funcionario

Edwin is an amazing manager who is helpful and cares about the property. He has made the location a much better and safer place!

Edwin was amazing, unbelievable customer service and delightful human being. Public Storage should be very proud of their employee. Thank you!!!

Great location excellent customer service.

Marina was the Best, she is amazing and helpful!

Marina is the best !!!!

Marina the best agent ever thanks

Marina fue muy especial en su trato para conmigo hay que valorarla como buen ser humano que es. Gracias de corazón

Thank you marina for your kindness and help

Marina always very helpful I strongly recommend them.

Very convenient and clean location. Marina and Edwin go above and beyond with their service! Always friendly, helpful and knowedgeable.

Awesome service,very professional from Marina 🙏

Marina was off the charts amazing, fast, friendly and professional!

I would like to thank Life Storage and the management team in professionalism and excellence! Today, I visited to say hi and check on my space, everything went smooth and perfect. The Manager Robert , made me feel comfortable and his attention to detail is top notch ! Thank you very much life storage for taking care of me and my family. I highly recommend Life-storage to anyone who likes when it’s PERFECT.

Edwin has been very professional! He’s been kind and patient throughout my terrible hassle with my storage units. Great employee! Thank you again Edwin :)

Great location and the manager Marina was very kind and helpful.

Marina was great and is a very proactive, hardworking woman. She made sure my moving experience went as smooth as possible.

The facility is nice and clean. Marina, the lady in the rental office was very helpful and knowledgeable, and helped me with installing the Public storage phone application and the paperwork. Thank you!

Relocating from Arizona, and I had been the most pleasurable experience with Marina. She was wonderful and super accommodating. While I was getting my unit I encountered 2 experiences of people coming in YELLING at her about the prices (that's out of her control) she handled these 2 different individuals with so much grace. She was very helpful and calm even with their bad attitudes. She's an allstar.. and so helpful.

I had the utmost pleasure in dealing with Marina at the Public Storage location, and I must say that her professionalism and dedication to customer service were truly exceptional. From the very first interaction until the moment I left, Marina exceeded all my expectations and made my storage experience an absolute delight. Marina knowledge and expertise were evident right from the start. She patiently listened to my storage needs, provided valuable guidance, and offered various options tailored specifically to my requirements. Her ability to assess and understand my needs swiftly helped save me valuable time and effort in selecting the ideal storage unit. Furthermore, Marina went above and beyond to ensure that I fully understood the terms and conditions, the facility’s security measures, and the access procedures. She even took the time to address all my questions and concerns, leaving no stone unturned. Her professionalism and attentiveness were truly remarkable. Throughout my time at the Public Storage location, Marina cheerful and friendly demeanor never wavered. She consistently greeted every customer with warmth and kindness, ensuring everyone felt welcome and valued. It was evident that she genuinely cared about each individual’s storage experience, taking the time to prioritize their needs and provide personalized assistance. Marina dedication and commitment to excellent customer service were also evident in her prompt responsiveness. Anytime I needed assistance or had a question after the initial interaction, Marina was always available and willing to help. Her prompt and effective communication made the entire process seamless and stress-free. In addition to her exceptional customer service skills, Marina demonstrated a deep understanding of the facility’s operations. She efficiently managed the day-to-day tasks, ensuring cleanliness, organization, and a well-maintained facility. Her attention to detail and commitment to maintaining high standards were truly commendable. Overall, my experience with Marina at the Public Storage location was nothing short of exceptional. Her professionalism, expertise, and genuine care for customers set her apart as an outstanding employee. I highly recommend Marina to anyone in need of storage services, as she will undoubtedly go above and beyond to ensure a positive experience. Public Storage is lucky to have such a remarkable individual representing their brand. I extend my heartfelt appreciation to Marina for making my storage experience a pleasant one and commend her for her exceptional service.

Marina, the manager, was so helpful, patient, professional, and courteous. She gave me time and provided all explanations I needed along with showing at a late hour in her day. She is amazing!

Great customer service - Marina the property manager is very helpful and knowledgeable

I just rented a storage unit at this Public Storage location and I had a wonderful experience with Marina, front office, in helping me with the unit. I had never rented a storage unit in the past so this was my first time. She had the patience and took the time to explain everything and show me units. She was very organized and customer focussed. I truly had a great experience!!

Marina is the best. Great service, location, and price.

Marina was very helpful and super nice. Thank you for amazing service.

The space and staff were very kind and helpful when we ran into a problem with one of our locks. Great service and very kind staff!

Tina is AMAZING! T best customer service and experience getting set up. Highly recommend!

Great service! Great price! Tina was awesome.

Verry Good happy

Great experience. All knowledge of the property was explained exact. The young lady marina actually took the time to walk me around the property and show me the different units. And all the specials so I’ll definitely be moving my unit I currently have to this property. Thank you for the excellent experience. Highly recommended.

Excellent costumer service. Manager was very helpful and attentive. She went out of her way to provide me with all the info I needed. Thank you Marina !

I love the easy parking. The managers are are so professional. I don’t feel like im Being followed around like I’ve experienced in the past. I recently met a manager named Marina who really went above and beyond in helping explain the size unit I would need. I wish I could give extra stars. Best of all it is open until 9:00pm

Marina, was great in getting us situated and accommodating our changing circumstances.

The team here is sharp and has excellent communication

HG was super helpful and friendly and made experience of renting with Public Storage super easy! Highly recommend

I'm planning a upcoming move and it's been very stressful. I contacted this location and was very impressed! The nice lady that helped me, Heather H, was very knowledgeable and friendly. I made multiple calls prior to this and the establishments were filthy and had inept workers. She was able to give me direct answers to all my questions. Best customer service I've had in a long while. Thank you!!!

H.J. is amazing! Excellent customer service and very knowledgeable. Highly recommended!

H.J. she was very friendly and answer all your questions she will go above and beyond to help you out I recommend that you talk to her She's Awesome !! Thank for All Your Help

Pulled up to this location at 4:59pm on New Years Eve. The manager (FJ) opened the locked door and asked what we needed. When I told her we wanted to rent a unit, she agreed to help us even though they close at 5pm! Amazing customer service from the start. She showed us several units and got us all set in less than 30 min. I can access the building with an app from my phone and it’s clean and air conditioned. What more can you ask for. Highly recommend this location.

H.J. gives 5 star service all around with a smile.

What a wonderful experience renting from. The manager H.J. is top notch , very polite, friendly and professional. The storage building itself is pristine clean . Thank you H.J. for the wonderful experience 💕

Very good attention and the girls helped me with all my doubts.

Very nice costumer service

Undoubtedly the most helpful customer service experience I've ever had in my life.... Come see HJ, she made my day 10 times easier than it could have been in any other place and she saved my life "for real ".

I had a wonderful experience at this location. HJ was pleasant and very informative. She was sure to explain all of the details regarding the unit rental and answer any questions I had. The lobby, halls and storage unit were all very clean. During my move, I had to use the restroom downstairs and that was also very clean. There were no hidden fees included and the $1 special for the 1st month truly was just $1. I highly recommend this particular location and ask for HJ. She was amazing!

If i could give this place negative stars i would. I have been trying to get a hold of someone for two days. No one is EVER at the front desk and they don’t answer the phone either. We waited for hours yesterday and have been waiting 2 hours outside the office today. The lady who is supposed to be working is sitting outside in her car smoking a cigarette as if she isn’t late for work. Everyone here is useless and rude.

If I could give this place zero stars I would. Literally the most useless facility I’ve ever seen. No one is ever there no matter the day of the day of the week. If you need any assistance good luck. Even getting someone to answer a call is impossible. Useless workers

Za Quanda was very nice. With everything. Good customer service. Excelente perfomance .

World class customer service.. WAY TO GO! I WAS IN AND OUT IN NO TIME.

Great service with a beautiful smile, HJ.

Great attendant at this location. Nice and attentive. I have PTSD and I am a disabled veteran with memory and mobility challenges the young lady calls me to remind me of my payment due date,makes that I am safe when I come. If she has time and call when I show up she goes back over what I have and advises me of of little things that help my experience to be easier and more pleasant as I usually have to oealoe.

Sa’Dia is the best. She always has smile. Anytime I have an issue or question , she always solves them with professionalism.

Solid storage, only item is they do not open 24/7

My experience at public storage was great Sadia was very nice and helpful with everything i needed!!

I Had the pleasure of being served by Sadia she has very good customer service skills she was so nice and helpful.

I went to the property yesterday and Za’Quanda was such a big help. She showed me around and made sure I was comfortable.

Brand new place, very quiet, nice employee.

Sa’ dia and ahay was great no to mention that the location is very convenient, I’m so happy to find this place

Oh my gosh the best to salesman representative amazing service unbelievable I’m in love Cynthia and Shay the

I was honestly brown away by the customer service at this location. Sadia went above and beyond for me. Amazing location. Amazing staff.

Shay and Sadia very great service. Thank you ladies I appreciate everything.

From my first in person conversation with Shay, helping me realize that this spot had the best prices in the area, to my follow up phone call with Sa’Dia, who took her time explaining additional items, my experience at this Public Storage location has been five stars - excellent!! These two friendly and informative team members not only give great details / explanations, but the WAY they are is what makes my visits to our storage unit a true customer journey / experience. Other spots down the street ask double and lack the customized assistance and good energy. When it’s about moving - no matter how small the move - we need all the positive moments we can get! Get them here! :)

Excellent clean and safe facility but the rent was increased more than 40% per year in the last 2 years.

Recieved awesome service from valencia!! Definately reccomend if looking for a nice storage facility!!

Valencia is amazing and has helped me tremendously with setting up my storage! Awesome experience!

Worst storage complex in miami, NO SECURITY, Always dirty, homeless people around and sleeping inside and outside the facility. STAY AWAY FROM THIS BUILDING

Robert was great and very informative I'm glad to find this facility to store my items

Is so good that you love it

So happy to have found this place! We'll located in Aventura, fairly priced, clean , safe and Robert is the best ! Excellent customer service! He was helpful in every possible way! I wish in every establishment that I have to deal with there was someone like him!