Public Storage Self-Storage Units at 3460 SW 8th St, Miami, FL

They have cockroaches. I reported it a week ago they said pest control would be coming the next day (still waiting). They moved me to another unit and there’s also cockroaches there. District manager unreachable. I threw away almost all my stuff. If your belongings matter to you, I would not leave them here.

Update 9/24: I previously rated this place 5 stars, but after storing my items for 3+ months there and just picking them up to find COCKROACHES in my unit, I had to change my review to warn you guys. I usually never write reviews but I’m really pissed that all my boxes and property are infested with cockroaches now!!!! This is disgusting and I now have to spend more time and money trying to fix this mess. I don’t know how they got in there but beware. I got the orange door insurance thankfully and hope they can help me resolve this or at least get some money back. Sure the staff is friendly but I will not be storing my items at this storage unit again and do not recommend unless you want bugs and roaches.

Tasha was our customer service agent. She’s very attentive and knowledgeable.

Excellent service by Nicole and Javier, they are the most helpful and polite customer service I have ever received.

Nicole and Layne were helpful with my successful move in. Thank you

Wonderful with Nicole and Andres

Thank you Andres for helping me! Super attention, and good vibes

No one is ever at the desk, so it’s impossible to get carts to carrier materials to and from your unit. Maybe other Public Storage distilleries are better, but this is a chronic pain

I had a really positive experience moving my belongings into this storage. The staff members were attentive and super understanding!! I probably asked about 1000 questions regarding pricing and about hours etc and they never made me feel like i was a burden in any way which i loved. There was one specific worker who really talked me thru everything !! . 10/10 service!! would definitely recommend this storage location to family and friends!!

Good customer service and affordable prices.

Quick and courteous

Very nice environment, Layne and Andres were very nice and they both welcome me with a smile. The elevators smelled very good which I was impressed and everything was super neat. Would definitely recommend this Storage to anyone

Layne and her team are fantastic.. very kind, efficient and thoughtful. Made the storage process incredibly wonderful.

Very Good attention I speak with Nicole

Layne and Nicole is completely amazing very professional and patient love the facility they are very lucky to have such amazing woman working for the company

Just made my reservation for a unit and Layne and Nichole provided a great customer service Very polite and professional 5*

Layne and Nicole were fantastic … as soon as I came in they were with a smile and ready to help me … Layne went that xtra mile showed me different spaces and gave it 100 customer service !! You guys are very lucky to have a supervisor like her .. does her job and goes beyond !! Was very informative and helpful

LAYNE AND NICOLE IS AMAZING..

Nicole and Layne excelente servicio, Thank you

Layne & Nicole is very professional love the facility managers they are the best!!!! 10 stars if I could

Layne and Nicole, i know they provide great service to their customers the facility is very clean. Highly recommend

I had a great experience buying a storage unit here. Big thanks to Leyne for helping me out through the process and making it very smooth and simple in purchasing a unit

Extraordinaria atención, rápida y eficiente sin ningún contratiempo! Ashley muy amable y conocedora de su trabajo 10 estrellas para ella. Ojalá no me haya equivocado con el nombre! Mil gracias 🙏🏼♥️

Really nice people and cool vibe

Check in was a breeze. Layne was very kind & professional!

Layne is very patient and kind she is very knowledgeable and knows what she is doing a great job very knowledgeable the facility is well maintained….

Nicole and leyni this lady's doing excellent job I really appreciate all they doing very profesionales both ladies at the facility.

Layne is very helpful and patient she deserves more than 5 stars

It’s too much work for one person she acknowledged me as I walked in and she’s very patient and kind I met this lovely person her name is Layne she goes above and beyond for her customer…

5 estrellas a Nicole por su buena atención con experiencia y buen desarrollo en su trabajo Muchas gracias

Excelente atención de Nicole muy atenta nos explicó todo y nos mostró los storage Gracias por su atención

Layne, is the best person that I ever spoke to in public storage she helped me easy and fast.

Excellent LEIDYS

Layne and Nicole were so helpful going above and beyond to try to cater to our needs. This is the best customer service !!! And that’s why I will be a customer for life.

Layne and Nicole helped and they were super helpful. Did everything they could to assist. Great service.

Layne is the person that can make a difference in giving a great service. Very helpful and we’re both happy with the space that we have, totally recommend this place.

Layne is absolutely amazing she goes above and beyond what she does to make sure our needs are taken care of highly recommend this storage facility and if you ever need someone ask for LAYNE

My first time ever needing a storage unit I went to extra space waited for more than 30 minutes to get help and I couldn't wait any longer because my movers were on they way so I went to public storage and got answers I needed space wise was more than I can ask for Layne shd is beyond amazing they are very informative and know exactly what they are doing highly recommend this place well secured and facility is well maintained.

Layne was a incredible help me with all ours needs , she is the one to get things done!!!

Layne and Ashley are extremely helpful. If I could I would give them 10 stars!

The people in this location is very helpful.

Layne was amazing and very helpful! Strongly recommend.

I have rented storage units for years, all around the country while traveling, and this is by far the most consideration I have been shown by any property. My husband and I just moved from out of state after his contract in the military. We chose this property for its updated security, accessibility, and cleanliness. How kind Layne the property manager has been with us was just so refreshing. She said was so helpful and made accommodations for our move in. We are just really grateful for the way we were treated and the positive attitude of her and her whole team. They are doing an amazing job. Thank you so much!

Amazing facilities, super helpful staff, Layne is the best, super nice and professional! Very smooth process :)

Layne is awesome and really helped my friend and I out. She’s kind effective and efficient. Best person who works here

Nicole was excellent, her customer service was clear, concise and friendly. Recommend

Layne is amazing at what she does she is very informative and helped me get the best storage highly recommend this location to anyone in need..

Layne is amazing

I met the lovely layne today and she was super helpful with everything, she was super sweet and had great communication I definitely will be coming here for any of my storage need

Layne was really helpful. She help me find my email and account # very friendly and warm welcoming. I was very comfortable and happy with my service

For a very long time, I experienced such an excellent service and special attention. Layne Is great!!! She deserves to be recognized and further congratulated&

Nicol un buen servicio muy complacido por su atención

Peor servicio customer service de public storage de toda la ciudad. Las chicas sentadas en la oficina no saben nada sobre este trabajo, ni te dan información pues no la saben , deben tener personas más eficientes porque ni el manager ni las otras chicas tienen idea de nada. No les importa si les pones un mal review porque realmente no les importa en absoluto lo que le pase a la compañía. Además le preguntas el nombre y no te lo quieren dar. NO recomiendo este lugar en absoluto. Vayan a otro storage porque este customer service es el peor de todo Miami. 3460 Sw 8th Miami, Fl 33135. No tienen cuarto de baños para cliente, dicen que están estropeados , por cuantos meses más van a seguir así? Ellos tenían anteriormente otro equipo de managers mucho mejor. Este cambio ha sido una mala decisión. Vean los cometarios del buen servicio, están escritos dos años atrás . Los comentarios en Yelp son actuales.

Location and self-service worked, but the place would probably be better if it had good customer service. They have quite possibly THE rudest girl working there. She’s always there mornings and some afternoons. I thought maybe she was having a bad day, but the attitude and lack of attention happened with every single interaction. Is she close to the owner or something? Because how on earth is someone like that hired to serve customers?! Holy smokes… Good luck if you should ever need a person there.

Layne is very patient and Kind she is very knowledgeable gratis storage facility

Fire❤️❤️❤️

laney and tati were amazing help laney even helped with getting a better unit then planned i very much appreciate them!

Layne is amazing. She helped me with everything and I was able to moves quick and easy. Thank you for everything

Layne & Tatiana were Amazing. Very professional and heipful.

Good customer service at this facility, from Layne and Nicole, thank you very much

A great location close by my house, amazing staff and very clean property , definitely recommend 👍

Amazing place with great customer service! Went to see a unit today, was instantly greeted by Nicole and Layne who were very informative and more than willing to help me in any way possible. Definitely recommend this facility it’s also very clean and well organized!

Tatiana and Layne were great, super informative I loved the service here!

Layne and tati are very professional

Very helpful and friendly !!!

Layne and tati are absolutely amazing there customer service is over the top this is my first storage and I came to the right facility.. it's clean and the unit that Layne showed me is more than enough.. 100% recommended this facility.

Tati and Layne were amazing and had great customer service, very friendly and helpful. I had a wonderful experience!

Amazing customer services! They go above and beyond to ensure the customer needs are satisfied and met. Shout out to Ms. Layne and her staff for being so friendly and patient when assisting a new customer. Nice space, clean storage and very reasonable prices to keep your business safe (and I mean anything) you wish to store away 😉👌👍

Needed storage space closed to home to hold some things while I had them sold. The staff, Tatiana and Layne, were wonderful and extremely helpful at getting me situated and answering all my questions. Move in was easy with a range of trolleys available to make the lifting super easy. Place is super secured and well lit. Definitely recommend for your storage needed.

This location is in a spanish community but that does not drive Layne no where she is amazing at what she does and takes care of the facility and customers if You need a Storage and want great service see Layne... Highly recommend

This location is very nice and the ladies who work there are very helpful I would recommend this location.

Excelente

My things were stolen, they didn't care, pretended they had no clue but i heard the girl on the front telling her manager it must had happen during that time when other weird things were happening... they knew, wouldn't be surprised if they even helped who it was. Place is super ghetto, the front staff is rude and unhelpful. Don't waste your time and money here, worst experience.

Horrible and awful service. I thought it was a safe place to store my stuff, but I got robbed and the employees didn't even seemed to be concerned about it.

I received excellent service this week from Layne, the manager at this location. She was very helpful (and friendly) with changing my unit and helping me with the app. I highly recommend this place and a big thank you to Layne!

Great staff that are super helpful and knowledgeable! Love this location!

I was on a rush to get a storage unit and Layne was amazing and very helpful, Thank you!

Great experience thank you laini melody

Layne is an amazing women she has helped me to come to this storage I went to 3 other storage and this was my last one and i love how she treated me I will stay here has long has she is here. I recommend this storage because of her. I love coming here and seeing her and I can bet my butt that she take care of this storage and many people dont like that. Thank you, olydia Kennedy O

This place is no longer what used to be. AC is mostly off, for this reason odors make you uncomfortable. Floor is dirty as well bathrooms. On top of that, it has become too expensive for the poor service provided.

They will tell you that access is available after office hours. It is not. Their “late access” number is never answered by an agent. Their texting feature is not functional. The parking is non existent and often overly busy. Unloading a truck becomes a third world chaos. I’m removing my things within a week. This storage facility is the embodiment of Inconvenience.

This place is really annoying. I was helping my friend move all their things out of their storage since they found a place to live and we put our garbage right outside in between the public storage building and a neighboring house and this public safety lady kept bothering us TWICE about it that if we throw our trash in there we'd be fined even though there was already furniture there some people threw out way before us and she said they were gonna get "fined" too. I'm sure she's not even going to do that but she was super disrespectful about it and couldn't offer a solution all she said was " our company doesn't need to provide you with a trash can" like what the hell super disrespectful. Also my friend rented the storage for seven months. They were promised a big storage to fit all their things and they kept raising the price each month for a really small storage.

This was our first time getting a storage space and it was an amazing experience! Tati and Diana were amazing and so helpful! They were patient with us and gave us amazing customer service! Even though the Public Storage system shut down in all of America (yes, that's right.), Diana was willing to do whatever it took to make sure that we were able to get our storage space THAT day. Thankfully, it came back on and we were able to finish the process and get our space. This process would have been so stressful and unpleasant if they weren't there and we are so very thankful for them and Public Storage! :)

Chanel was amazing! Very helpful. Entire staff was thorough and very nice.

Horrible place. There is only one dolly for the whole building, prices are unthinkable and they rise it without informing. The garage is always dirty. Not a good place for keeping your stuff.

Awful place. Garage super dirty, there is not a single trash can. The storage is hot as hell and you have to wait an eternity to get a dolly cart. Also price are high and vary all the time. Not worth it.

I came to the property and spoke to Francisco which is the property manager he help me in so many ways I just want to say thank you for the good customer service

Francisco and Maria where such an amazing help. Francisco really knew how to talk and help us in every situation that we needed explaining. He was patient, humble, and made great customer service. Overall an amazing experience and will definitely recommend this public storage site. Thank you Francisco.

Ysabel and Carlos were helpful. Thank you. Years later, Lisette and Francisco, have been helpful.

When someone leaves in the 2nd week of the month have the decency to return some of the money. I can’t believe y’all kept it, instead of saying thanks why don’t you give me back half my money instead!!!!

I want to highlight the good service of Francisco who helped me whenever I had any questions or needs with the management of my account.

Outstanding location with the best customer service!

I cannot express how professional and helpful Daniel Lamazares was. He made the difference between renting this unit and going elsewhere. He not only was wait for me, even thought they were about to close, but once I was done he went to the unit with me to make sure I knew where it was and to put the lock in it. He also guided me to install the app and showed me how to use it. All the while training another employee and taking a payment from a customer. Daniel was a pleasure to deal with. Daniel would be an asset for any company.

I went to check out and leave storage unit empty. Representative was on the phone in a personal call and told the other person as soon as he ended with a customer ( me, who was waiting) he would go and help him or her. I told him I was coming back in 5 minutes. He said he would be there. After I returned there was a sign saying they would be back at 12:30. This was at 12:00. I waited for one hour and he never came back. I called customer service, they said I still had to pay for the following month. Why on earth should I pay when I am vacating the storage? Never before has that happened with this service. Short of staff, lack of respect for customers. Location: 3460 SW 8th St Miami, FL 33135. Do not make a mistake on renting from them. Find another storage business.

Great Customer service the gentleman at the front Desk in the office is very professional and made my rental very easy and satisfy I will recommend two others

Amazing customer service very helpful they show you step by step how to rent a space in just minutes via phone.I really recommend anyone in the area looking for storage, this is the place for you

Francisco Rodriguez is super helpful & always dependable. This guy deserves a raise & a paid vacation for all of his hard work & patience.

I stopped by in-person Tuesday, February 22nd to vacate my unit, but I have yet to receive an email confirmation for it. So, I called today only to verify the Front Desk rep never closed my account - unacceptable. It is a common, simple task, the lock was removed and the unit is empty. I have never experienced such a ridiculous problem at any location in any state.

Francisco was very helpful and has great customer service 😁

I stopped by for some information regarding a space and Fransisco was very friendly, and professional, he also explained to me excatly what i needed and looking for. I am planning on traveling soon so i will be renting my storege in this locatiin for sure. Thank you once again Francisco for being so helpfull, will recommend go all my friends.

Buen servicio de caren y Francisco lugar muy limpio y precios accesibles.

Nice and clean facility. Setup was incredibly easy and B was very helpful in helping me find the perfect unit for me.

I had went to the storage place around 8 am the carts are locked. It’s very inconvenience and unprofessional. I had to waste my time driving to the place and my time is very limited.

The gentleman in the front was very helpful and had a great attitude. Throughly explained everything

Thank u so much Francisco for everything 5 stars

Thank you Francisco for always hepling me with everthing you'r the best :)

There are not lights in my space, they said can be fixed in one month

Carol was incredible! I had the misfortune of shipping with a hellish moving company and had everything go poorly last week. Luckily and thanks to Carol, I was able to reserve a spot at public storage with amazing personal customer service and was treated with the upmost professionalism. She literally turned my whole day around. Thank you Carol!!!

Como puedo contactarlos por telefono? Solo me sale un sistema automatizado en Ingles y no lo entiendo muy bien? Puedo visitarlos y ver los espacios y lo que cuestan? Cuando podria ir?

Great service by Marcella ... would certainly recommend

Caren was very helpful and very informative have the best attitude to help . Thank you caren

Good customer service everything is clean and good prices

Worst Customer Service

Muy buen servicio de karen lugar muy limpio y con muy buenos precios

Terrible. I had a reservation and no one answered the phone or showed face all day.

good service from caren and always good price.

always good service..

Great place to rent !!

Only had 2 trolly carts for entire building, had to wait almost an hour to use it just waiting outside for one to become available.

Good prices but needs cleaning. Friendlier customer service. I always pay at Bird Road the lady there is very nice. Changed my score facility is much better. Thank You Karen.

This place has great prices and amazing service.Caren was very helpful with everything I needed and I am very thankful for her patience.

Buen trato y agradables

Great place to rent.

Muy buen servicio caren fue muy atenta y amable

Muy buen servicio al cliente y caren es muy amable.

The security gate has been broken for months, my storage unit has been in the dark for months as well... they don’t maintain this facility. I don’t recommend renting here

I rented a unit from this location to store my belongings because of my homelessness. I was falsely accused of staying in the unit and terminated on the spot with no proof or evidence. I informed the property manager that I have Alibis to prove I wasn’t living in the unit. Which did anything.

Public storage is open from 9:30 till 6 p.m. now is2:54 p.m. I am staying 40 minutes, office is closed, nobody answered, when I am calling.

Caren fue muy atenta y me ayudo mucho con mi mudanza

Good Business! Storage Wars lol....

Costumer service excellent caren is a lovely lady with a smile on her face answers all my questions definitely I will rent in this place.

Buen

Im very satisfied with the service, especially with Jenifer, I really recommend this place

Me gusto mucho el servicio al cliente caren fue muy paciente me explico todo el proceso y el lugar esta muy limpio y muy cuido.

Siempre eh rentado con public storage y me gusto mucho la atención y la amabilidad de caren escucho mis necesidades con paciencia me ayudo.

Jenifer and Caren have a beautiful personality and the building is spectacular

Great experience property manager caren gave me enough information and jenifer was very helpful by showing me the units

I was helped by an employee very nice yesterday I didn’t catch her name but she was polite and very helpful also patient I have another space at another location great customer service public storage is great place

Perfect

El equipo servicio se merecen el review. Me trataron como en familia. Estoy muy agusto con la limpieza dentro como afuera. Karen me ayudó y supo explicarme todas las preguntas que yo le hacía y me escuchaba, muy agradecido!

It has been the best experience ever thanks to Caren who went the extra mile to make my move in the easier in the world. Thanks Caren on more time for been the best customer service I have experienced.

Thank you Caren for your great help.You awesome.

Muy buen servicio, Caren muy profesional y con excelente conocimiento. Es una nueva unidad y estamos muy contentos por la atención y comodidad.

I have been a P.S client and user for a very long time now and highly recommend using P.S for your immediate storage needs..J.S

So today we were at public storage and Caren was extremely helpful not only setting up the storage space but just in her professionalism, she stayed late, well beyond closing time. She showed us the space recommended that we get a slightly larger unit because of the amount of boxes and furniture that we had. This is a person that I've known over a number of years, always the same person and in this case the reason we're writing is because she went beyond the call of duty in providing a service for public storage and also for herself. She has been with the company a number of years and certainly a valued employee I am sure. Thank you, Joe Gutierrez.

As I'm sure you know, moving can be pretty stressful. I was in a bind this weekend, and Caren offered a thoughtful and helpful solution. Within minutes, I had my problem solved. Very grateful for the assist.

Great customer service and promotion price. Thanks

Excellent service ! Caren was amazing ! She found us the unit we needed at a great price !

Siempre me ah gustado rentar con publicstorage hoy encontre un buen servicio y buen precio la manager caren fue muy amable servicial y profesional me indico todo el proceso paso a paso .gracias caren 👍

caren tuvo muy buen servicio al cliente lugar muy limpio y precios muy bajos muchas gracias por tu paciencia y recomendaciones

Cool place

I like the whole experience at this public storage. It is very clean and tidy. The two clerks are very helpful( Ingrid and Carol) I will definitely recommend this storage.

I received excellent customer service. I was given a tour and explain everything in details. I truly recommend this location if in the area.

My wife and I stored our belongings temporarily here until our new apartment was ready. Caren helped us and was incredibly friendly throughout the process. Thank you Caren! 👍

Excelente atención. INGRID

I went there to rent a storage unit. I was attended by a young lady named Karen she immediately help me find a unit that was perfect for my things to fit in. She was very professional and super polite. I definitely recommend this location if you want to rent a unit. Ask for Karen she will help you with professionalism and kindness. Thank you Karen 😁

Ingrid and Caren are very professional and attentive. I am very pleased with the customer service at this location.

Excellent customer service from Karen..

Cristina was amazing! She was patient and took the time to explain everything to us even though she was busy.

Great service and the store manager during Saturday morning shift was spectacular

Great storage facility. Ingrid was incredibly helpful and assisted me with all of my questions and concerns. I was able to complete my process effortlessly. Highly reccommend this location, the staff and Ingrid.

Very understanding group of individuals. They do the best they can to accommodate the renter as mich as possible. Very happy with the service

Never had a problem with them. And they have always help me in whatever I needed.

Frankly, what kind of services are we getting in this Storage where no one answers the phone? All I get is bla, bla, bla from an automated digital answering service. Are we looking at Facebook and or TWITTER?

Ver good. Brand new

I had a lot of questions being a first time storage unit renter, Ruth was able to answer all my questions.

I went to see the storage space for the first time. The entire staff including the manager were very professional and welcoming. Ingrid gave us the tour to the unit and explained every detail. The store was following all the necessary precautions due to the COVID-19. They were using mask and only allows one customer at the time. We are very pleased with the location, price and customer service.

Caren y ingrid tuviero muy buen servicio el lugar está muy limpio y tienen muy buenos precios . Gracias

Tengo muchos años usando los servicios de public storage y siempre me ha ido muy bien. Recomiendo a las personas que necesiten un espacio en Public Storage lo hagan no se van a arrepentir seguridad buena atencion disponibilidad para ayudarte. Buen dia. Gracias al team de public storage.

Storing your stuff is fine, it’s the service that is terrible. Staff is not properly trained and extremely slow.

Excellent customer service. I made a reservation online and when I got there Ingrid, Caren, and Ruth were very helpful. There was no wait time or confusion. Ingrid gave me a tour of the facility and how everything works and registration was a breeze. The location is perfect for me and the facility is clean. I had no issues getting in and loading up my storage unit. Thank you again Ingrid!

Para una persona que realiza esta gestion por primera vez, resultó especial la atención que recibi por parte de Caren, me guió paso a paso y quede muy complacido. For a person doing this for the first time, the attention I received from Caren was special, he guided me step by step and I was very pleased.

No complaint. Parking a little narrow. But it was fine.

What can I say I was treated like I was coming to my new home they make me feel safe welcome and happy they were very nice and helpful in every way I wanted to thank Karen Ruth and Ingrid for all the professional and good work and for all the help at this location

Carlos y ingrih asociados con mucha profecionalidad, gracias por su atension. Quiero q alguien me explique porq cuando llamas (marcas el número q aparece en la pagina web), no responden directamente el personal del storage?, te ponen en hold por 20, 30 min, y nadie responde, hay explicación para esto? Le agradecería me dijeran.

Ruth gave me all the info I needed thanks ! Great service

Ruth Thanks for your help, safe and courtesy services TAKE CARE

Thank you yami you are great

RUTH was AMAZING! super helpful. She walk you all the way and show you every step of the way, Excellent Customer service. Place looks great !! Hallways clean ! Security is good.

Ingrid me atendió muy bien en este lugar y lo recomendaría Gracias Ingrid por su servicio

Yami was great and so helpful, glad to store my stuff here

Thank you for the service yami it was nice talking to you you are very helpful .

Yami and Ingrid are great we will recommend very professional

Thank you so much for been so helpful yami and ingrid and very proffessional

Great service yami and Ingrid you girls are so kind and professional thank u

The manager Carlos was super helpful and welcoming he answered all our questions and set everything up in a timely manner

Great service thank you yami and Carlos

Great service and attention from yamil she is great and friendly

Thanks for the great service Yami and Carlos you are great

Professional help by Yami, quick and efficient.

This place is great. It was clean, organized and everyone was nice. The prices are great compared to the competitors. Ingrid helped us and she had a lot of patient. She showed us several storages so that I could pick the one I needed and wanted. She explained everything thorough. Great location too.

Rafael and Carlos are both very professional and helpful. A pleasure to deal with.

En términos generales muy buen trato del señor Carlos buena atención al cliente se mostró muy generoso y me surgirío que comprara adsorbedor de humedad que es muy importante para mi es excelente persona siempre boy a referir a mis amistades para este lugar gracias por ser tan amables

Thank you all for great service yami carlos Rafael

Una atención increíble realmente muy amables y buenas ofertas opciones

Carlos and Ingrid were great. Recommend this public storage location to anyone. Performed online registration and upon arrival Carlos showed me my storage reservation and completed paperwork in a matter of minutes.

Es un lugar agradable i limpio i muy seguro buena atencion

Thank You team you are great yami and Carlos Very profesional

Thank you team for been so professional and keeping the facility so clean .... Keep it up

Thank you all for your service great team so sad to go thank you Yami and Carlos and Rafael ;-)

Best service from Carlos and thank you all for your help yami and Rafael great team !!!!

Amazing detailed service. Ingrid yamiandcarlos were all very helpfull. The facility is clean and a great solution for quick dry and safe storage. Thank you all for your excellent customer service.

thank you yami for all your help you are great :-)

Thank you yami for been so helpful and making my move in as easy .

Very profesional Ingrid and yami thank you your the best !!!!!!!!!!!

Yami you are very professional will recommend ;-)

Ingrid was just awesome helping me!!!!!!! Very thankful

I came to this place for a quote, and the front desk lady barely looked at me. She said, ”that's the price we have now” and continued interacting with her phone.

The assistance was great. The associates answered all my questions and we're very helpful in the renting office

Very good, thank you Yami for the support!!! 😁😁😁

Great service thank you yami and carlos

Ingrid. Me atendio muy profesionalmentevy es super amable

Great service from Yami and team ;-)

Thanks team u are awesome !!! Yami was really helpful and really professional thank u

ingrid and rafael very professional. very good service convenience location.very clean

Un trato excelente Ingrid y yami les recomiendo public storage 100%

Yami thanks for all the help came 10 min before closing and you helped me rent a unit and buy some merchandise you saved me very proffesional .

Thank you yami For all your help u are very profesional

I love this store the service I received from Yami was awesome. She was great she answered all my questions and concerns. I have been to many storage companies before but this on tops it all thanks to the great customer service I received from Yami. Thank you

Thanks team u are great yami Carlos rafael and Ingrid keep it up ,very clean facility.

Thank you team Yami Ingrid y Carlos great service

Staff not friendly

Carlos help me very good customer service , nice place , love it

Ingrid, Carlos, excelente atencion.

can i store my groceries

We had a great experience with Ingrid and her team! This was our first time getting a storage unit and she explained everything to us. She helped us decide the best sizes for our needs and explained about transfers of sizes also. The process was smooth and going in and out of the place will be very easy. We highly recommend this place.

Ingrid,Carlos,Yami and Elizabeth are a great team! We rented a storage unit in no time! We had to come the day of the move and it was very efficient. They explained all the sizes and showed us options. The contract was made in a short time and we had our codes and keys ready to start moving!

Be careful, this company charges $ 20.00 to process if you have to pay with a credit card over the phone. I Call to help a poor old lady, with a balance (not due) of $ 20.00 and they want to charge me another 20.00 just for the process. It is a legal robbery.

Very professional. Clean and safe

Muy buena atención y muy amables por parte de todos los que trabajan en la oficina Estoy muy agradecida por parte de Ingrid Carlos y Rafael

It’s a pleasure dealing with the staff at this location! Ingrid, Carlos, Yami and Elizabeth are always ready to help.

Everything's great except the loading and unloading area is too small, too cramped

Excelente atencion y el lugar esta super limpio. Recomendado 100%

Great environment and great customer service. Everyone is so friendly. The manager I believe was Rafael who was very assertive and friendly.

Excellent customer service!!!👏🏻👏🏻👏🏻

Excellent customer service, building clean and open for the good time, and the unit size appropiate at your necesity. I recommend 100 %.

Me atendieron bien en la calle ocho. Buena gente. Cielo me coje el pago en la 40. Muy atenta.

NICE OFFERS

La atención es muy buena

Agradezco la súper atención de Ingrid y Carlos Súper recomendado 🥇

Perfect

Excellent customer service and pricing! Ask for Ingrid!

Great service i feel like home i recomend this place 100%

Ingrid helped me check in and check out, and she made sure the whole experience was great! All the staff were helpful and kind, the unit was clean and affordable, they were upfront about every cost and charge I should expect, and my stuff was dry, untouched, and in good condition when I unloaded and unpacked it. I highly recommend this or any Public Storage facility.

I booked a reservation at a different Public Storage location and accidentally came to this one. Caren was on duty and not only did she switch over the reservation, she gave me a much better rate! Caren is super professional, friendly, personable and patient. Thanks so much for making a stressful time more bearable.

They took my money.

I have always had a great experience at this Public Storage location. Ingrid is extremely helpful and friendly, as are the other employees. The facility is very well kept and I am very pleased with the overall experience! Great Job!

I received the best assistance I could ever expect. Thank you very much!!!!

Caren y carlos buen servicio al cliente. Lugar muy limpio y agradable para rentar.

Caren tiene muy buen servicio peecios muy comodos y muy limpios

Buen trato de Caren , ingrid , y Rafael. Todos estaba bien bien trato el aire acondicionado funciona súper bien, rápida atención. Encantado de tener mis cosas en este storage

amazing customer service

Caren y Ingrid tienen muy buen servicio al cliente el lugar es muy limpio estoy muy complacida.

The service is really exceptional here at the 8th street branch!! Friendly, knowledgeable, a pleasure to deal with all the staff!

The employee ingrid and caren were very kind informative and helpful good customer service .

I highly recommend this storage ! Carlos and the rest of the staff are very helpful and friendly. The facility is always clean.

Great service!!!! Impecable Customer Service. Ingrid and Carlos are Amazon in there job. They love whatsapp they do and Public Storage Company is lucky to have them.

Very nice clean and easy to go place.

Excellent customer service. They have promotions in 10" x 5" very good just 44 a month but they charge you 15 for insurance. However is very good.

Ingrid, Karen y Carlos me atendieron perfectamente y les recomiendo venir a este local.

Carlos an Caren , Very helpful professional staff

Great service.. Very knowledgeable staff... the facility is very cleaned and well maintained!

Ingrid y Karen fueron muy amable y la atención due súper buena . Entendieron bien nuestras necesidades encanta con el servio que nos brindaron 👍

These folks really go the extra mile to satisfy customer expectations. Thumbs up!!

hay lugar para un bote pequeño ??? 14 ft

Great service. If I could give it a 6th star, I would.

Ingrid y Carlos helped me with deciding the best storage solution and understanding the ins and outs of building and process for entering and exiting the facility.

I have the best expirience ever , thanks to Ingrid and Carlos. They were super nice, they make the process super nice and easy. I will definitely recommend this place.

Very helpful. They explain everything very clearly and show you how to operate your storage room. Very nice to.

Ingrid and Carlos were very helpful!! Very detailed about the steps. Ingrid even went out of her way to give suggestions about moving dates and times. Very pleasant ! Thank you.

Ingrid and karen, who work in the office showed us the unit guided us through the policies and guidelines

Ingrid fue muy amable, amigable, simpatica, nos hizo sentir muy bien, nos ayudó mucho la verdad que mi esposo y yo nos sentimos muy bien, muchas gracias por todo.

Ingrid Is a Beautiful smart professional Lady. she is great thank you so much.

1.LA SEÑORA INGRID TIENE QUE MEJORAR SU SERVICIO, SÚPER FALTA DE RESPETO NO TIENE ÉTICA PARA TRATAR CON EL PÚBLICO. DESAGRADABLE EL MOMENTO QUE NOS HIZO PASAR. 2. SEGUNDA VEZ QUE VOY A ESTE PUBLIC STORAGE Y FUI PORQUE EL SEÑOR CARLOS ME LLAMO MUY AMABLEMENTE RECORDÁNDOME MI RESERVACIÓN AL LLEGAR Y AL IDENTIFICARME PERSONALMENTE FUI ATACADA VERBALMENTE POR EL SEÑOR CARLOS ME QUEDE ASOMBRADA DE LA ACTITUD TAN GROSERA Y DESCONTROLADA QUE TUVO... “Solo porque escribí la reseña anterior sobre la señora Ingrid, me pregunto si no estámos en nuestro derecho como Clientes de expresar cómo nos tratan en un Servicio PUBLICO?” SE DESCONTROLO A TAL PUNTO QUE TERMINO ECHÁNDOME DEL ESTABLECIMIENTO Y YO SIN MEDIAR PALABRA SOLO ME QUEDE ATÓNITA POR TERRIBLE ACTITUD ME FALTO GRABAR PERO QUE BUENO QUE EXISTEN LA CÁMARAS DE VIGILANCIA... (Recomiendo a los jefes del storage revisen las cámaras y saquen sus propias conclusiones)

Ingrid was great went the extra mile. We arrived late and she even stayed a couple extra minutes after hours so she could help us finish the big move. I loved how fast and convenient it was. They have everything you need to store and move readily available. Registration was no more than 5 minutes and we were done unloading in about an hour.

Muy buen sitio para guardar sus cosas, xcelenres prefios y por sobre todo muy buen equipo de trabajo, siempre dispuestos a ayudar, gracias Caren, Ingrid y a Carlos por sus servicios, sin dudas lo recomiendo!

Ingrid muy atenta. Mil gracias !!

I received 5 Star service today from Carlos, Caren, and Ingrid. Had a situation with my keys and what seemed would be an additional costly expense for me, they were able to resolve. By going the extra mile they managed to fulfill an exceptional experience and bar none customer service. That’s how it’s done guys! Keep thinking outside the box when helping customers that definitely shows your care and consideration for what you do. I am very appreciative, Thank you!

The best service....Thank you Carlos and Karen

Ingrid and carlos they are nice people and good atencion

Ingrid and Carlos was so nice, I like the place very safe storage and easy access.

Caren y ingrid Tienen excelente customer service estoy muy satifecho con su atención.

Ingrid and Carlos were very professional and courteous. Will recommend them anytime afte

Ingrid and Caren are amazing at what they do. Amazing costumer services skills, they helped me a lot with my storage needs. I highly recommend this location!!! Very pleased with their services!!!

Me atendió Ingrid muy buen trato , muy buena limpieza gracias por todo

Excellent service given by Ingrid. She explained everything very clearly and was extremely patient with us. I highly recommend this place. Excellent customer service.

Had a great experience with Raquel.

Caren had a GREAT attitude, very knowledgeable and made our storage renting experience excellent. She displayed superb customer service skills.

My wife and I are very happy we chose this location. The people were very friendly, knowledgeable and thorough. Although we just met, they made us feel like we had knot each other for years, and we were in and out a lot faster than expected. We also witnessed how they treated existing customers. Excellent. Carlos and Ingrid are excellent customer service people. The building is immaculately clean. The security system is excellent. Very happy to have chosen this location.

good work and good attention. grateful with everything and thank you so much Ingrid for you service

Ingrid was wonderful and very informative!

I would give no stars if I could. Ingrid The “manager”, who I find hard to believe is a manager seems disconnected from reality. I am trying to move out today and she took the liberty to obstruct the moving company’s ability to park their truck as well as the front gate access. When asked as to why the front door gate was open she said that she feared someone with a gun might enter the facility. Grossly unprofessional in my opinion considering it’s a storage facility of all places.

I was attended by Ingrid she was super helpful and efficient. The facilities are great I recommend it 100%>

Front desk attendant was very helpful 😊

El servicio de atención y la propiedad ,, muy exelente,, gracias Caren y Carlos muy por su atención tan pero tan profesional.

Caren was amazing!!!!!!! She deserves 10 stars! Customer service was outstanding!

Ingrid y Carlos son personas muy amables, nos dan toda la ayuda necesaria. Personalmente me atendió Carlos. Te explican todo tan claramente y te dan tanta ayuda, que te sientes mas entre familia que entre el personal que labora en ese lugar. El lugar es fantástico y los precios muy accesibles.

Caren was very helpful and the place is very clean

Great customer service. Ingrid showed us the storage area and was a pleasure to deal with her.

Buena atencion de caren ,carlos y ingrid limpio bien organizado es recomendable

Excelente lugar para guardar tus pertenencias tiene aire acondicionado, parqueo bajo techo y mucha seguridad

Isabel was a great host and help. Can't say anything bad about the place

We have had a great experience while visiting our storage unit. Very friendly and helpful staff Ysabel & Carlos. I totally recommend this location!!!

Great property and great staff with Ysabel, Caren and Carlos always helpful. Clean, climate-controlled facility. Top notch. Best in the area, by far!

Ysabel was very professional and she explain my wife and me all the details about the rental agreement and the place. Thanks Ysabel.

Thanks a lot to Carlos Ysabez, he helped my wife and mother to move in the other day. Exceptional attention from staff. Very nice storage, with AC and brand new.

Thanks for your services Ysabel Cruz very helpful and profesional nice place

Thank you Ysabel Cruz for your services good and clean property

Great service provided by Ysabel Cruz! She took the time to show me around the location, had answers to all my questions, the check-in was quick and very professionally handled....recommending this location to all my friends!

Aquí puedes tener todo lo que tú quieras Está bueno guardar comprar cajas plástico perfecto

This storage place probably has the worst hours out there. 9:30 to 6? If you work a full time job from 8-5 or anything around there, good luck because you'll never be able to store or take out your stuff. My girlfriend and I came in with 10 minutes to spare and she walked in asking for a cart, the old man said "there are no more carts at this time" when there were clearly over 5 carts available. so we quickly started dragging the heavy boxes across the floor. Finally when all the boxes were out of the car, he finally let us use one cart. Which means he could have let us, he just didn't want to let us borrow it.

Very helpful when renting unit for first time, Ysabel Cruz was a very nice lady who helped us!

Ysabel Cruz was such an amazing employee. she was so detailed and with a great personality. Anyone looking for storage go straight to her, you won't regret!!!!!

Great location, Isabel was great, reasonable prices and units are kept clean and neat

Excellent Services specially from Ysabel Cruz she made the difference in my first time renting a Storage, she explained everything that makes me feel safe in the transaction.

Thank you Ysabel Cruz for an excellent service provided!!! Excellent location, immaculate facility very clean, highly recommend this location and Ysabel

The guy who was working on this day was an older gentleman with salt and pepper hair and he was just stupid rude. Kept on rushing us even though we had plenty of time before close. Asked to borrow another cart and he said no because they were busy even though we were the only there. Never renting here again

I was attended by Ysabel and she was wonderful. Very professional and helpful. The storage unit is clean and safe. My only concern is during non-office hours you have to wait for a dolly because most are locked. The parking lot gets full fast but that may be because it is a new place and people are all moving in.

Ysabel Cruz helped me with the rental. She was very kind an professional. She explained me everything very detailed. I totally recommend her to deal with. Thank you Ysabel!

Ralph and Erick were kind and helpful! Very knowledgeable and had great energy as soon as we walked through the door. The facility is clean & new and I feel good about leaving my things there!

Por la buena actitud y atencion de la Sra Isabel Cruz

So far I am very pleased with selecting this storage facility - and I have visited several in the area . What made me decide, not only the cleanliness of the place , easy access but also the Excellent customer service from Kalisha and Erick . Very friendly and helpful. It does make the difference. Thank you!

Gracias Isabel por temprano..por tú atención gracias

Estoy satisfecho con la atención de ustedes

Carlos De Esnarriaga was very professional and helpful.

Thanksfor good services Tonisha Isabel and Carlos your property is very nice and clean,great customer services

The attention was great. They honored my price online even with a unit change

Erick y Kalisha excelentes personas, muy buen servicio. Gracias por toda su ayuda

Good place, clean, friendly staff. A+++++

Clean facility, friendly staff.

Really nice place, clean and brand new, excellent custumer service , Ysabel Cruz was very friendly and help us out to find the best place, thank you.

3 years ago Absolutely the Best place to store your personal and business belongings! The staff is Very Friendly, welcoming and above all professional! Thanks for everything Carlos. Best Regards, Ruslan.

The best service isabel cruz

I was so stressed out with my move, but Erick and Ralph made it run so smoothly. They really went above and beyond to help me every step of the way. I will never use another storage facility! Thank you guys so much for all of your help!

Los resultados y buen servicio de los empleados Ralph y Erick fue excelente, me mostraron toda la instalación y el espacio que iba a alquilar, recomiendo este lugar, limpio y organizado.

Tanisha and Carlos were great and super friendly

Ralph was amazing today.... The service was quick and fast!!!

Carlos tonisha me dio una atencion espectacular, muy completa

Ysabel Cruz provided an excellent customer service. Great experience.

gracias Isabel muy atenta

Hola cuanto cuenta all mes

Excelente atención, muy profesionales, hablan lo justo claro y necesario. Ayudan mucho para que uno quede satisfecho. Lugar muy limpio y claro. Siempre tienen una buena solución para nuestros inconvenientes. Lo recomiendo a todos.

Thank you very much for your help Ysabel Cruz good customer service very helpful

The courteous and professional staff is always every helpful. The property is immaculately clean in conveniently located. I glad I found them.

I was a client of this property, and the truth is that it is an excellent place to protect things. The workers provide an excellent service I want to thank especially Carlos and Anthony ... Thank you very much for everything. If I had to keep my things I would not hesitate to return. Very kindly Liliana ----------------------------------------------------------------------- Fuí clienta de esta propiedad, y la verdad es que es un excelente lugar para resguardar las cosas. Sus trabajadores brindan un servicio de excelencia quiero agradecerle en especial a los señores Carlos y Anthony.... Muchas gracias por todo. Si tuviera que guardar mis cosas no dudaría en regresar. Muy atentamente Liliana.....

Excellent people.

Awesome service! Ask for Ralph when u need to storage anything

La atencion de Genesis y Carlos fue excelente. Felicitaciones, nos sentimos muy bien atendidos. Dios los continue bendiciendo grandemente.

Excellent customer service I eas pleased with the personel Carlos,Mike and Anthony

Great customer services and clean place Thanks Ysabel Cruz for your services

Ysabel and Carlos assisted me and they were really nice. Great customer service.

Excellent location and staff. The facility is always immaculate with regards to overall appearance. The permanent staff and management goes above and beyond in helping customers. It is definitely a pleasure to store my property with Public Storage SW 8th street.

Great customer services and nice place .Thans

This place is great! The service is friendly and the place is very neat.

I love the service here!!! Everyone is helpful and friendly;) Thanks Ysabel cruz for the outstanding assistance in the process from booking to using the facilities.I will absolutely recommend this location and Ysabel .