Public Storage Self-Storage Units at 2262 US Highway 19, Holiday, FL

Price was good. Manager lisa is excellent

Lisa the manager went above and beyond to help us. I can not leave a good enough review for her.

Great place,the manager Lisa is wonderful, I'd recommend this place to any

Lori at holiday property very helpful

Lisa was so friendly, professional, and helpful. She explained every little detail of how things work at this location providing helpful tips and information. The location is clean and well maintained.

Very clean and organized property. The manager Lisa is very accommodating. Thank you for the excellent service the last two years.

Very nice staff

The Property Manager, Lisa, helped me with a concern and it was resolved! She is efficient, thinks on her feet, thorough, pleasant, and very fast (without making you feel she is rushing you). Public Storage should have more people like her! She cares! WOW! These days that is quite a big deal! I had to share this. Thank you Lisa!

Lisa was fantastic today!! She helped me figure out exactly what I needed and made this whole process so much easier. Great customer service!!!

Just rented a space today, Lisa the property manager helped me and made the process easy she is professional and knows her stuff.

The staff has always been friendly and efficient, and I have had no issues with gate access, unlike other storage facilities I've used. I'm rating four stars instead of five only because the access within the facility is rather tight, even for a standard size pickup truck. I can't imagine maneuvering a box truck around. If the configuration works for you, the pricing seems to be pretty good for the area and the facility is clean and secure.

Bobby was helful

Quick easy set up process using their app. The temperature controlled units are clean, well kept and well protected.

Lisa was very helpful during my move. Thanks for the great service.

I find Public Storage well maintained and when I had a couple of issues to talk about Lisa was extremely helpful and everything was handled professionally.

Clean good temp storage

Lisa at the front desk is very responsible and thorough and went out her way to help me. Great customer service from Lisa.

Spent many years at this location. But when public storage bought out the old place the rates went up. $50 last year and $80 this year. Time to go.

Sold me a faulty lock and. Ould have cared less to replace it..took all my things out finally

Raise the rates every 4 months $50 the last increase was $75. You have homeless breaking in there consistently sleeping in the air conditioning section, rats infestation many people are moving out. But they are filled right back up again. I wouldn't go back there if the world came to an end

Danielle was patient and helpful with helping me find the right sized space, reccomend this facility

Customer service is flat out rude. Horrible!!! My moms ashes are in the unit and it’s going to flood due to the hurricane. Also there are multiple gaps to let in water in my freaking unit. Was told they would allow access to get my items, showed up and the gate was chained shut. I was stuck at work and called to make sure I still had time. I had a lady over the phone tell me she doesn’t care at all about my moms ashes and hung up on me. Another lady who said she wouldn’t transfer me because I wasn’t the account holder. Please run far from this place. If anything happens to my belongings I’ll be filing a lawsuit. You people make me sick!! No sympathy at all, also NO WARNING.

Danielle was a lifesaver today, highly recommend this ps

Amazing service, very friendly staff, property is well maintained and always watched over giving you a piece of mind..

Easy rental process with Danielle. Thank for the great service.

Danielle is awesome to work with Very helpful. Great customer service. Went out her way to help with getting a storage unit. Highly recommended

Great location and Danielle is great to work with to get a storage unit

Awesome storage unit. Amazing prices. Danielle and Manny are fabulous. Ask for them when you go!!

Thank you so much Danielle for your courtesy and help in my rent increase.

The manager Lisa was very helpful. She was also very knowledgeable and helpful. She went out of her way to help me with an issue I encountered when calling the 800 number to reserve a unit. I appreciate her help and would recommend her to all my friends and family.

Bathroom very clean among A/c works great.

Danielle is great..highly recommend this facility

Public storage in Holiday, by far the best facility. Danielle and the folks there take such good care of our needs. I would recommend public storage to anyone in the area in need of storing their personal belongings anywhere from short to long term.

Danelle was amazingly helpful and kind! She is always attentive to the customers needs and situations. Always a pleasant visit to the front office when I don’t use the app. 😘👍🏾You’re the best!

I had a problem I needed help with and Danielle fixed it immediately. She took the time to assist me, even though they were short staffed and she could have easily made me wait another few days. I was extremely pleased.

Danielle was a great help in finding me the right space great customer service

Highly recommend. Danielle was huge help. She was professional, courteous, and helped me find the perfect unit. They are conveniently located, and the facility is secure. You need storage, you need Danielle to assist. Make it easy!

Danielle was awesome. Made renting the unit very easy and she had good attitude. Very clean place

rat dropping and cocroachs in all of my belongings it was stored for 1 year also all of my linens were moldy smelling I had to wash every item lines and dishes in my unit so gross Over priced 10 x 20 $250.00 ?.month Same size ridge road storage way less and dry as a bone each unit has a rat box and the have exterminator to keep insects at bay

RATS!!!! TONS OF THEM !!!!

Still raising prices every few months. Unit I just rented smells of mouse urine. Least I'm hoping it's from a mouse!

It's was a great experience.she is really nice 👍 kepp up the great work

Danielle was very helpful and perfeshnal at public storage she was great customers service fast and humble thanks!

Plus- Clean and organized. Minus- management is nosey and unnecessarily pedantic.

Danielle is a pleasure to deal with love her attitude and how she runs this office great place to store

Nice clean location Danielle was awesome

Danielle was extremely professional and courteous 10/10 would recommend

They were the best customer service I've seen in some time. The quality of the there respect and courtesy is second to none. Very professional and seemed very trustable and friendly. 10 STARS ALL THE WAY!!!

Good prices and easy process and accessibility

Danielle was a very big help toady..painless move in..highly recommend nice clean property also

Danielle was a great help in finding me the right space and a pleasure to have met

They kept raising their rates on us (up to $220). Lots of rats and insects got all over our stuff. The insects will feed on your belongings and the rats will leave doodie everywhere. It's hard to get anyone on the phone and they are rude. I always had to take issues up with the owner because of the woman's reliably bad attitude at the counter. They have no garbage can or dumpster for you to use, only the staff. No lights. No outlets. We found the same size space for the price we used to pay here.

A bit expensive.

Danielle was wonderful to work with today made renting my space a breeze

We love Danielle she is awesome !!!!!

Danielle was a great help today ..great customer experience

Excellent sevice

Danielle was a pleasure to work with on making my payment today.great customer service

Nice friendly people. The daytime manager is awesome. The facility is clean and well worth what i pay monthly. Oh yeah the daytime manager is super awesome.

Danielle was an amazing help today..I recommen this storage to everyone

The Rental Experience went well Until I was informed by Mgnt-My 5x5 Space wasn’t Gonna be able to be Used as my 2nd Man Gave away from home! A Husband Hideout lol , Other than that Danielle was as good as peach pie A great example for property management Public storage is fortunate to have a good employee as her.

Danielle is Awesome My friend rented and storage unit and Danielle went above and beyond I am hoping to get a unit. soon Great job Danielle

Danielle Was very helpful and informative on every step of the process and i found her to be professional .. I would highly recommend this place to anyone . Also ask for Danielle she is worth the trip for good people

Great storage unit, danielle assisted me for 3 days & made share everything was ok. Great area and awesome front desk

very friendly and helpful ..clean environment

Had the pleasure of working with Danielle in getting me set up for my upcoming move, she was very friendly and very helpful.I really would recommend using public storage because of her attitude.

the manager was very helpful with me needs. top notch service!

Viví was awesome very nice. She explained everything with details . Thank you viví

Great customer service and clean storage units

totally ridiculous service on sr54 with the construction

I had a situation and Stephanie was the gal in customer service that took care of me efficiently and promptly. I would recommend this location and the people that work there.

Stephanie was a great help making sure I easily rented my 2nd unit here! She answered my questions quickly and nicely.

Walked in and with great customer service from Stephanie got a unit quick and easy!

how much for a 10x10 air conditioned and non air conditioned

Stephanie gave great customer service and is always a great help to me. Go see her!!

This storage facility is neat organized and well maintained. Stephanie at the front desk is amazing, very courteous, efficient and customer oriented. We would recommend this site to anyone look for a good safe and reliable storage facility.

Stephanie answered all of my questions and made sure I had everything I needed!!

Bobby and Stephanie were great and I am happy with my unit.

Great customer and friendly service! Stephanie is amazing and very knowledgeable! She explains everything in detail, with cost and what size unit you will need to accommodate an your belongings. Definitely go see her so she can help you out!

Stephanie was a great help. Unit is safe and secure.

Stephanie was great. Her customer service was the deciding factor for us. Thank you!

Stephanie is really great at what she does . She makes it so much easier and makes me feel so much more comfortable with everything I’m going through right now . Her customer service skills are by far the best I’ve seen around .

I have 2 units at this property and I feel safe with my belongings here. I visited the office to discuss some billing questions and I met Stephanie. Be sure to ask for her. She is a true asset to the office. She provides the best customer service with knowledge and understanding. Its a rare thing to find these days but i was one of those fortunate ones She's definitely an asset to her company and any being that gets the privilege of meeting and connecting with her.....i just hope her staff is aware of her patience and genuine persona. Thank you stephanie and all your public storage staff:)

I really liked this place for storage,was great pleasure special thank you for Bob and Stephanie, was clean nice 👍 place and friendly staff,thank you very much ,

Stephanie was a great help. Very happy with decision to go with Publis Storage

Stephanie helped make my erental as easy as possible.

Prices very reasonable. Stephanie was spot on. Very personable and went through everything thoroughly. She is a perfect example of great customer service. Only glitch...they need to set up a different system for customers doing onsite registration

I have had my belongings here for almost a year and so far I have had great service. The staff is always nice and helpful. The only issue I have is the increase in price because of new insurance? I am not happy about this..I expect to pay the same amount every month when it comes out of my account automatically. I wasn't notified on this. Thinking of a new place because of this issue. Other than that it has been great.

Still a great place to put your storage give me a call sometime. Harold Weaver Jr there you go

Clean and well kept. The staff seemed friendly, but in the end I left the office feeling a bit taken advantage of after signing up for a space. After discussing different options and pricing with them, we settled on one that would work for me. Multiple times I asked if the price we discussed was the total price, and was told yes by Sam. When it came time to sign the paperwork, all of a sudden there is a necessary monthly insurance fee of $15. No way around it. Obviously, it would have been nice to have been told that at any point during our conversation and pricing talks. Instead, she waited until I was already signing up with pen in hand to mention that. Felt very deceptive and am still not happy about it.

Great service and very attentive. Units and property are very clean. I have no need to look any further.

Convenient location, don't much care for the Gap at the top of each wall inside my unit makes me a little uneasy knowing someone could easily get in from a neighboring unit😳

Thanks for having a storage unit to fit our needs last minute. Greatly appreciate it and the young lady Samantha was a great help.

The staff was nice but the property is laid out poorly. The A/C units are placed on the ground so I had to move my truck and trailer 5 times in the first hour of trying to move in so people could squeeze through...

Sam is great! Didnt have the original size i wanted but she was able to substitute me an even bigger space for the same price! (:

This is a great facility. Very clean and well kept. The staff is courteous and very helpful. Talk to Sam; she will make sure everything is taken care of. I have used other Public Storage facilities in the past but I use this location, even though I have 1 closer to my home.

It is really good service and good space for all my stuff!! Thank you

7/2020 I have been a tenant at this location since they opened. I went in to rent another unit and the staff were very helpful. Vivi has helped me in the past as well and is always willing to assist your needs. Bobby showed me the units available and helped me select the one right for me. 11/2/2020 As stated above I have been a tenant at this location for a very long time . I had a few concerns with the many units I have rented at this facility. I left a message for the Property Representative to call me back and within minutes my call way returned. When speaking with Samantha from the location, she listened to my concerns and stated she would contact HQ for me and give a call back within 24-48 hours to let me know what they decided. Within 24 hrs ( even it being a Sunday) I received a call and she explained that HQ was willing to listen and consider my requests. Dealing with the office at this location, you will always experience professionalism and consideration . Thank you to all: Vivi, Bob and Samantha.

Samantha was very cordial and informative. Thank you so much.

Sam is awesome!

A huge thank you to Manny and the team for helping us clear out the storage unit at this location. They were instrumental in streamlining the process.

Samantha was excellent. She was very helpful to me especially the benefits of the insurance although I don’t intend occupy the unit for more than 3 months. 💯

Sale person was very professional ..

Great place great people!

Samantha made my experience very quick and easy. She was so very kind and helpful. I would recommend this public storage do anyone in need of some extra space. She explained everything very clearly. And answered all of my questions. Samantha was awesome.

Me and my wife just moved to Fl from MO and Bobby at public storage in holiday, Florida was very nice and made sure to explain everything to our understanding. Will def recommend public storage and they are reasonably priced!

Sam was very helpful and courteous. Advised me of all I may need and was doing it will a smile

Awesome manager (Vivi) very helpful, very knowledgeable. Willing to go the extra mile

The store was ready clean and Vivi was helpful she is a great asset to the company good customer skills

Very pleased with the Public Storage facility. The staff was very professional, polite, and helped us get things taken care very quickly. The on-line service helped speed up the process and they were very quick to follow up.

Very unsatisfied and disappointed

ViVi is the most professional associate I have dealt with. She was very very receptive to my needs when I was looking for a place to store my belongings before my condo was done. She is an example of a great manager, and one that cares about the person she is dealing with at that time. It is a very stressful time and having to put your stuff in storage and wait for your place to be done as you worry about if anything will happen to your belongings. She truly assured us of the security and the manager being on property. Dealing with her on a monthly basis was very rewarding to know she cared and knew you by your name when you walked in the front door. June 1 today, I pulled my belongings out as my place is completed and I can store them back at my place. Dealing with her again today she was kind and helpful as she was in the beginning. I can only imagine that you feel as strongly about her as her customers do. She is somebody that should be rewarded to some capacity for the job that she does for public storage. Kindly, Tom Wilson

Awful customer service. Staff was rude from the beginning. Then proceeded to tell me they don’t honor the prices listed online and I’d have to pay an additional $80 per month. Was not helpful at all. Went with a different location.

Great service 👏 and Joeleen was so kind and helpful. This place is affordable and definitely a safe place to store your for safe keeping :)

BOBBY'S AWESOME

I have them, I have the climate controlled unit, which is nice. I check on my stuff from time to time to grab things I need, everything is still good, no bugs. Management is very helpful and helped rectify a situation I was having, very pleased with the company overall .

Bobby was a great help, very friendly, great service. Even went and found us a cart!

Viví nos dio un servicio de 5 estrellas, muy amable

The staff are great. Very helpful and kind. We were able to rent a unit extremely quick and no hiccups.

Awesome place. The facility is clean and well maintained. Robert did a great job helping us find our perfect size unit and made our experience enjoyable. Thank you!

I am very happy with that manager ,Vivi. She was my Gangel in disguise. She really ,really helped me in the long run and saved me on fees and space. She is the best.

The women working in the office were awesome! They got me in, setup, and out within about 30 minutes. And they helped entertain my curious 2 month old during the process. I'm glad we chose this location for our storage unit!

Yamara was awesome and we got everything set up in record time.

What can I say again public storage I really recommend it very reasonable prices and Vivi was kind patient and to the point very sweet thank you.

Great Customer Service! YaMira was very helpful with securing the correct sized unit for our needs. Thanks to public storage - my life is more organized and I am ready to celebrate holidays because my holiday decorations are secure and ready to be easily retrieved!

Good job

absolutely happy the staff and storage space, will rent again in future. thanks again Mr. Boatman

Tamara was super, great help!!

amazing!!! vivi provides great customer service!! great place and very affordable!

Service has been great Thank you Vivi

It's a storage facility. Not much to say other than that. It's secure and the staff is good.

Tons of hidden fees and some bullox insurance they dont tell you is mandatory until your about to sign the final form, and so when I asked for a refund all I recieved was $11.50 out of the intial $67 sign up fee (that was supposed to be $1!) Like how is that even legal? Nothing but lies and thievery.

I've rented storage units from Public Storage throughout the years and its always been a great experience. During my most recent unit rental, Vivi assisted me. She was super knowledgeable and friendly. It was a smooth, pleasant experience.

Good

Vivi Me ayudo bastante fue muy util y bilingüe

very clean property, i always feel safe storing my belongings there. The property manager vivi is always helpful and gave me some great deals on boxes, moving can be really stressful and she made this part of the process as simple as it gets. highly recommend!

Vivi was great customer service and knowledgeable

Vivi has been wonderful in helping me get my account set up for automatic payments, and other transactions like switching my unit. This site is clean and the staff is always friendly. Thanks.

I rented a storage yesterday and the price is amazing!🤗 I'm actually moving from cubesmart storage in hudson on 52 to public storage same size storage i have at cubesmart but public storage is $40.00 cheaper verses paying $70.00 a month at cubesmart storage i will only be paying $29.00 a month! I absolutely love vivi she's very professional and buainess oriented and public storage is very clean and the price is amazing!

This place is awesome vivi was very personal an helpful five star recommend this place to everyone!!!

These people are Awesome ! I've had my whole home in this storage unit for about 2yrs now and they have been super professional also lenient with payments & even got my late fees lifted with no problems. Ilove the cleanliness that is in the branch ! If I ever need my things in storage again in the future this is the place I will do my business! Thankyou Vivi for being so awesome !

Property P.M helped me out immensly- Thank you

Awesome.staff

ViVi was Outstanding and the storage facility was spot on . The storage area I was in seemed cool and airy. And The cheese and port wine was a nice touch too.

Had a special experience with Vivi . A top notch sight for pasco for sure . Seemed clean and the temperature was nice. And the price was right. I would recommend this one.

Great service. Nice people, good access.

Great customer service. Vivi really helped me out a lot.

Update #2 Extremely satisfied with the follow up and refund of the money paid for in their error. I was contacted by the district or general manager "Manny" and I must admit he rectified the error immediately and continued to follow up with me as if I were a long time customer and friend. I was very pleased with his professionalism and dedication to the company he represents. He truly went above and beyond to make sure I would want to and recommend using this facility in the future. Our move out process was seamless and I will chose this storage place if I need in the future. Thank you Manny, for all your help. The office is very clean, Jeannette took care of our needs and explained all the details to us in a very professional manner. She was extremely nice and was able to answer all my questions. Was a pleasure doing business with her. UPDATE.... Apparantly Jeannette was misleading in telling us that the first payment was due 30 days after move in. Told us incorrect information to get us in a bigger unit. Only in unit from 19th of July to 8th of August and get a call from very rude "manager" Alex today August 5th telling us we are late as our payment was due on 8/1. How we get the promotion of 30 days for 1 dollar is not explained at move in. We paid for 30days of lock/storage and insurance and are told 2 weeks later we are now late for the second month. Shame on Public Storage for baiting people in and then charging late fees after contract is not explained correctly. Instead, wait till 5 days late to call and demand payment. Btw....patron is not given a paper copy of contract as it is emailed only. Will never use them again. Train the staff to explain correctly to customers.

Vivi was really helpful and she help me and everything

Cleanest public storage I honestly have ever seen! Had the best customer service experience , got a tour of the facility , was welcomed and helped without any error. Best in town in my opinion.

My mother fell on hard times and she developed dementia before I found out she had lost her unit! I emailed the storage company begging them with tears to please keep the urn but I just wanted my grandmothers cremations and my family pics! I didn’t want to go in the unit. I would of just taken what they found. I understand they sell what’s neglected. I also said that it didn’t need to happen right away. I asked them to maybe pass a message to the buyers. They did absolutely nothing!

There was water damage and lost more than the insurance covered. They never honored the online price, offered me a month free for my loss. I feel that this is a nightmare. I wouldn't even give one star but, i had to. If i had the money to i would move somewhere else. Totally unprofessional and as a customer they dont care. They care about money. Its too bad because i have tons of people i refer to storage and this isnt one place i would .

Great service. People were nicr

Excelente Vivi

Jen and Vivi are great I had card issues and they knew how to go about it I know my staff is geeat where it's at with the storage great personality great service again....

Excellent Service Jeanette! Also, Very clean and safe!

Great service Vivi was helpful

Jeanette made it easy. Glad to work with Jeanette at anytime for my storage needs. Customer service is hard to put a value on, but it will cause me to be back.

Jeanette was a darling in helping me. I was happy with Jeanette. I hope to see her again.

Its a very friendly place!

Poor service

Jeanette was awesome! Thank you for helping me.

Jeanette is great

We have a unit here and I went inside to ask about downsizing my unit and the lady was very helpful and was happy to let me know the size units she had available and the prices of them. I want to personal thank her for her help today. Thank you

Vivi always gives me greaf service

Vivi me dio tremendo servicio. Gracias por todo. Vivi gave me great service units were clean.

Jeanette was very helpful.

This location needs more than one exit and wider spaces

My brother rented a storage unit today and i want to say danielle was very friendly and helpful

Jeanette is awesome she help me out locating the unit and she held the door for me and she stood to make sure that I’m ok and safe. She also explains everything clearly. I would highly recommend this place.

Thank you Jeanette for your assistance. Good customer service! I recommend seeing Jeanette.

Vivi, the manager at this location, is amazing!!! She was very helpful in getting me set up with my new unit and was very pleasant in the process. I have never had a bad experience with Public Storage, and in fact, all of my interactions have exceeded my expectations! Continue the good work!!

It's a pleasure dealing with your Holiday Manager, Vivi. She is always pleasant, professional, and very helpful. (She gave me great advice on how to pack my unit better). I know that employees with a good attitude and professional manner are hard to come by these days - so thought I'd let you know!

Buena experiencia muy atentó:)

Clean and great experience with staff, Jeanette was so help. 5 stars!!

Dirty

Jeanette was very patient with me. This was all new to me and I didn't understand at first. But Jeanette provided great customer service and went over everything until I fully understood. Thank you Jeanette!

Jeanett was so helpful. She answered all my questions, happily and pleasantly. Thank you for all your help. .

Bonnie was excellent all the way around, polite, helpful and very funny. Would recommend to anyone.

Nice storage space! Bonnie was truly helpful with my move. She was very professional, answered all of my questions, and had a great attitude. Please keep hiring more people like her if you can find them!

Bonnie was awesome great experience she was a pleasure to work with. We were going to price check but rented right then because she had us sold with her personality.

Very clean and courteous.. The staff is the best.

Fantastic customer service.

The people at this Public Storage toke great care of my stuff and me for 26 years, would still be with them but moved to a different state.

Vivi Is absolutely wonderful 😍

Property manager Vivi friendly, helpful, expedited our application and getting us into our new unit for the first time. Place is very clean which is important to me!

Great customer SERVICE Jeanette AND Valaraie are awsome..

I just signed a contract with Jeanette and Valerie and they were very helpful and provided very valuable information for omg storage items

Jeanette and Valarie was so helpful.

I have utilized this facility for over a year and ViVi is just as friendly and helpful today as she was in December 2017. Clean, courteous and a great price - rare combination in the world today. Thank you ViVi and Public Storage!!! Debra

This was just what I needed to store some of my belongings. Easy access and hours to get in are great. Great place! Would recommend if looking for a storage unit.

Jeanette was great

Jeanette was awesome!!! She was knowledge and helpful..

I really appreciate the customer service offered at this location particularly by a young lady named Jeantte she is very caring and always ready to help take care of the needs of her customers. She maintains a professional environment, while providing a welcoming smile that makes you feel right at home! I definitely recommend this location to anyone and everyone looking for a safe and secure storage place.

I go and meet friends there every Sunday and we have anice fellow ship until about 1:00 pm .

Good service

Awesome service from vivi. Fast and easy.

Vivi is awesome. She is always helpful and to the point. Great place.

Went with my fiancée to rent a space vivi was very nice and professional. She recommended all the best supplies we needed to protect our belongings. Will recommend to all.

what are the rates for the different size units? why are they Not Posted here?

Very bubbly, great customer service!

Very clean and fast

Good service

Great service from vivi

Vary good place had good time thir the lady that works thir is vary hard working got us in and out with no problems

Great customer service

Manager was helpful

Vivi is very friendly and helpful every time I go in. Thank you

Excellent service

Awesome! Workers are very informative! Terrific experience. Very safe and clean!

Vivi did an excellent job with how she performs with new clients. Very kind an always had an answer. The weather wasnt the best just a bit of rain on our visit May 25 2018. Storage unit was in great shape when she showed it. An i enjoyed the visit there. Thanks again Vivi for the great experience. Thomas And Felicia.

A pleasant face to greet you anytime you walk through the door. Very patient and understanding. Thanks again for even the small things!!

Thank you Vivi for your helpful, professional and knowledgeable service ! You made a stressful move smooth and flawless !! Excellent customer service !

Excellent service Vivi is very professional and helpful, I will definitely recommend this Public Storage

Went to purchase some boxes for some things. I was so impressed with Vivi’s service. She took the time to go over what boxes I needed she answered all of my questions, and had so much patience with me. She sold me exactly what I needed. Very professional I would definitely recommend this location for any of your storage needs.

I love this location, Vivi is really nice and friendly, the storage always clean and they always have great prices

I just rented a 🚚 from their very nice and friendly

Vivi was a big help in getting me settled with my storage! She knows her stuff!!

Excellent service

Gave us some advice on how to fit stuff in our truck

Friendly and helpful owners!

She was very polite and very helpful in explaining everything I need to know

If I could give Zero stars here, I would!!! Public Storage took over Derby Self Storage. They weren't the best but, at least we had 24 hour access to our units! When Public Storage took over, prices went up because we were told we had to have insurance. Access is only until 9PM when it used to be 24 hours!! The unit itself is completely INFESTED with roaches, silverfish & rodent droppings!!!! We asked if they could spray & we're told that they won't spray inside, even if we are there!!! So many items have been ruined we had to throw away. Everything in the unit is COVERED with ROACH FECES DEBRI which I am severely allergic to. The last time I was there I ended up collapsing in the lot and we had to go to the emergency room. It was 3PM & the office is supposedly open until 5PM. When my boyfriend went to advise the office of this he found that the door was locked & Noone was inside!! We are removing our stuff little by little & will have to find another storage facility. Please don't use this place!!!! It's dirty, expensive, inconveinient , rude and INFESTED!!!!!!!

We used Public Storage since it opened in Holiday Florida. Even after we moved out, which was several months later, the entire staff still remained extremely helpful as if we were still paying customers. Service after the sale!

Vivi very nice lady and very helpfull

ViVi was not only helpful but very professional, She is intelligent and knowledgeable of her facility. We visited other sites in Holiday and it was very sketchy and no one compared to Vi and her professionalism. It was our deciding factor ..

I was out of town during the recent hurricanes and were concerned about the possibility of rain water getting into our storage unit. When we returned we found the unit completely dry; in fact, the damp-rid pail that we had in the unit was dry as well. Excellent! In addition, since Public Storage took over, the lot looks new and clean; the lights work perfectly and automatically and there is plenty of room to temporarily park your vehicle near your storage unit to unload or load storage items. Finally, the staff is a great help. Shannon was most patient with all of my questions and both Shannon and Vivi are friendly and professional. Thank you!!!

A bit tight for 26' truck. Would not recommend for 26', but would be ok for smaller trucks. Had 2 storage units, one inside (climate control), one outside during hurricane Irma. Neither unit sustained any damage, water or otherwise. Management helpful, but one very rude female employee working the desk that waited on me.

Came in to redo contract with what is now Public Storage! So happy and impressed. The previous manager of Derby Storage was a disappointment, so glad it has changed hands. Vivi was so helpful and took the time to explain everything clearly. Thank you Vivi and Public Storage!!!

Vivi is the best! I came to this public storage because of the price and service! I played Tetris pretty well in my lil 10x10 😉

Las chicas son muy amables, y a mi parecer hacen un exelente trabajo,,atienden a la clientela con una sonrisa , me encantaron las dos

AWESOME employees are very nice and helpful

Easy,convenient and safe. Office manager Vivi is a true professional and extremely helpful.

Ownership transferred from Derby Storage, which I've been with for years. Never had any problems. They didn't change my rates when ownership was switched, which is a big plus, and the staff (Shannon & Tyler) seemed friendly and tried to help me any way they could.