Shanna was very polite & thorough and made the Rental process easy.. Highly Recommend..
Derrick stayed ot and provide excellent customer service! Even walk me to unit!
Derek was super helpful and went above and beyond to help me get my unit.
Janine was very knowledgeable about comparing the various indoor and outdoor options. She was friendly and helpful. Great facility.
I went back on 10/14/24 to rent a unit. Once again, Janine was very helpful and professional. She offered the very best deal and I was genuinely satisfied with my new storage unit. Great experience overall. 😀
I opened an account with Public Storage in Port St. Lucie today. The lady working the counter was very knowledgeable about the different plans and options. She was pleasant and other customers seem to know her and like her. I was sold on this storage because of her professionalism. She does not regularly work at the PSL location but knew enough about it to impress me. Wish more businesses had workers like Shanna. I got a great deal on a 5x10x8 climate controlled unit. 5 stars to her. Keep up the awesome work Shanna! 👍👍👍👍👍
Matthew was excellent. He assisted with all our account needs. The facility is always clean and always met my expectations.
Holly was awesome! Clean property been here for years
I was very delighted in meeting Janie at the front desk of your storage facility. She made everything very easy and understandable in regards to monthly billing and everything included with the rental space. She explained everything to me so I was able to understand it completely. She is very pleasant, patient and just an all-around fantastic worker. Wherever you found her you need a lot more of her cuz she's awesome. I look forward to seeing her when I do come into the facility to store my belongings. She just makes you feel comfortable and at home. Thank you so much for everything. And thank you Janie. God bless
Great location! Holly is awesome!
Holly was a great help. I'm all set to move in!
Thank you
Holly is awesome,she helped me with the rate. I was already thinking of relocating, but she avoid from that happening
Holly alone makes the review 5 stars! Facility is clean and employees are super friendly! They are so nice they deserve a 6th star!
Public Storage 5910 S US Hwy 1 Fort Pierce...
Has a standard of excellence that must be seen and experienced! I've been with this location approximately six years, it's always staffed with helpful and courteous professionals. And Holly is the greatest of all! Holly is unquestionably the reason this location operates at a Five Star level.
⭐⭐⭐⭐⭐
Just wanted to express my appreciation and gratitude for two of public storages (in my opinion) greatest assets when it comes down to customer care and serve. What is usually a horrible experience dealing with public storage due to so many issues!!! These two women are the epitome of what it is to be called customer care service.. even when face with the frustrations of the customers it is still their ultimate goal to assist and aide. I actually left the office and a phone call smiling to myself! So much so I surprised myself and just had to tell them. Holly and Shannon Thank you for what you do and the woman you are! Your character speaks for itself and Public Storage should recognize what they have in the two of you as employees…. As for the rest I can’t speak on. Oh I can’t forget about Brittany either! One of the best! Again thank you. You have turn a two year horrible experience into a tolerable one. You sincerely have my greatest gratitude. Blessings!
Madalyn
I have spoken to a few Public Storage representative today. Bob & Janine were EXCELLENT ‼️ Bob made sure I was transferred to Janine; and Janine solved my issue in minutes. She was very warm and truly interested in helping me. That made me feel good! Their customer service skill are impeccable. Great people and service!
This facility is a night-and-day difference from my previous experience! I recently rented a space here and was transferring my belongings from Public Storage in another city, and was blown away time and time again by the cleanliness, organization, beautifully maintained property, kind, empathetic, and knowledgeable staff, and the lack of rats and pests! THIS is how a Public Storage property should be operated! Janine has been such a phenomenal help whenever I have a question or concern, and the DM, Holly, is an absolute blessing!
I am so grateful for the peace of mind for my belongings, and feeling heard and valued by the staff. I wholeheartedly recommend this facility if you're looking for reliable and clean space, and excellent communication! Helm's Deep and Fort Knox got nothing on 5910 US-1!
Thank you all so much ❤️
Janine was so wonderful
She made this process so easy
Very professional 👏 and great deal
Just Love Erin she Amazing extremely helpful she make sure you don't have stress
I had a great experience. The property manager was amazing . She was so helpful and wonderful. She treated me so special. I truly appreciate her help because moving is stressful enough. Thank God my experience was pleasant.
Everyone was so nice and so sweet and courtesy especially Miss Erin🙏🏽
Erin was so helpful. She went above and beyond and addressed all my needs. Returning customer and the place looks great. Thanks Erin!!!
I will forever come to Public Storage for my storage needs! Not only are the facilities clean and well maintained but the staff is phenomenal. Erin is the heart of customer service. She is kind, personable, knowledgeable and incredibly compassionate to everyone's individual needs. I truly felt as though I was talking to a dear friend when making my reservation. So, when you visit Public Storage make sure you ask for Erin!
Horrible spoke to a woman that said she was going to be there all day to help my dad sign papers and answer question…. No one there We went across the street to CubeSmart Several other people stuck outside public storage I will never go there again sorry but true
We found the perfect storage at this location and Erin attention was incredible! She was really nice and helpful! Thank you again Erin! 🙏
Erin was so kind and patient. She took the time to show me the different storages to allow me to choose the right one for my needs. She explained everything so clear !! 5 ⭐️ service
I came in to rent a space here at Public storage and as I walked in I was met by a smiling face her name is Erin she was super nice and went out of her way to get me in the best space and rate i cantput into words how easy she made it for me. Thank you Miss Erin your amazing
I’m of the millennial generation and it was slightly confusing not knowing where the keypads were to enter the facility at first. As you get inside I figured out the climate controlled storage was located inside the buildings and the larger storage that’s not climate controlled are obviously outside. Storage facility is nice and quiet and very clean, however I would suggest a better climate temperature that’s atleast slightly lower than the 75-78 degrees it was set to. It was slightly warm and humid inside but managable. Climate controlled storage is quite a nice size though. I was expecting smaller but I’m satisfied with what was provided.
Erin was a delightful help with assigning s storage unit to my family. She was very informative. And helpful. She is more then a benefit to the company.
Erin was fantastic!! Very helpful and knowledgeable.
Ms.Erin was a very nice person and she helped me with getting my storage unit and she is the best. Thank you
If you have an issue with a rent increase just talked to the property manager. The place is clean and the prices are right.
Erin was extremely helpful in every aspect! She got me in and out with all the information!!
Went to the store and door was locked. Called the place and the women tells me that the person who is supposed to be at the store was taking their hour break. Came back after one hour and still no person. Don’t recommend this place at all. Customer service is trash.
Bob was warm and friendly with lots of details. We appreciated his professional service!
Bob was awesome took 10 mins and we were ready to go and his very funny!
Stole my refrigerator out of my storage. Told my to report to insurance. Kicker is..missing or stolen goods are only covered when storage way broken into..not when their staff cut you lock before the auction date expecting you not to pay it off! They thought I wouldn't pay,and stole my belongings before the date!! Called the cops and manager left before they arrived. Way to care about your customers!
What a nice group of employees who went the extra mile to make our rental experience great.
Hello my names Jevaun, let me tell y’all something about Holly AND her Staff.
Outstanding, hardworking , overachieving, and just pure … caring and kind.
When I needed to find a space and an affordable rate for my wife, they were there on the phone and in those CPUs (as much as they allowed because they are limited 🤷🏿♂️) , for hours helping me match with the best space ! Then when I needed a space myself, they helped me find another match which I missed a discount to , yet they still assured me the best rate , Square foot for square foot! Everything worked out. Every time ! Lastly , I had the horrid nightmare of being locked in Public Storage, actually happen to me !!!!! 😂😂😂
Guess who ended up being there to help, grumpy (it was my fault) so don’t push your luck!!!
Holly, Ms. Holly was there as the property manager to release me back into the wilderness of where I came from lol.
(give me a public storage style “smack on the wrist” vs submitting information and risking time limitations or worse, EVICTION)
Appreciated!
Thanks Holly!
Bob was very informative and professional.
Sue was great thank you for your good customer service
Such a delight to work with and very thorough! Would recommend using public storage!
Add another storage facility I have been overcharged and had my rates increased to the point it was almost double I went to Public Storage dealt with Bob and he was awesome to deal with I have a great rate and comfort to know that I will be treated fairly. He was thorough explaining and showing me where my storage unit would be and help me set up the app for ease of access I would highly recommend this place! customer service at its best!
Bob is super helpful and informative! Highly recommend!
Erin , am excited, she is super excellent 👏, above and beyond. Congratulations on your outstanding employee.
I had a wonderful experience getting a unit with Bob! Thank you
What a wonderful staff members by the namif Bob who thoroughly assisted in purchase of a storage unit. I highly recommend the Pubic Storage .
Thanks Carolyn for being there
THANK YOU CAROLYN FOR THE GREAT SERVICE 👍
Brian was the difference in us using public storage. Was unhappy with the size of the 5×10 unit ( bring a measuring tape and you will understand) . Brian got us into a 7.5×10 ( still not 7.5). He wad polite , professional and willing to go the extra to make a customer happy. If it wasn't for him we would be writing this review about another storage facility. Couldn't process our payment online for some reason so Brian showed up on a holiday to help get us into our unit.
Bryan @ the 5910 South US1 Address was very nice, informational, and helped me figure out which size unit would work best for me in my price range. I also noticed this location is clean and very well kept. Thank you for your help.
Excelente lugar para guardar carros muebles y enseres
I have spoke to a lady name Erin. she was so nice and polite and I would talk to her all the time. she went step to step with me and helped me out thank you so much
I just called here and spoke a lady named Erin and she was absolutely the best! Super helpful with prices and all the info I needed to get a storage. Definitely recommend her.
I have been treated by a very sweet person, her name is , ERIN, the attention and the speed with which she works is fantastic, I am very grateful and happy, I recommend this site
Thanks Bryan for all your help today - I love this facility !
I love Public Storage. It’s always clean.
Thanks Bryan for helping me complete my eRental!
I've been renting here for a few months, now they want to jump my rent up a 100$ more,also my dad has a unit and they tried to do that to him too but they will not bring it down,very disappointed and now I'm my dad and I are gonna move out and I wouldn't recommend stay there for very long
Best storage facility I have ever used. It's all thanks to one man. I was trying to down grade to a smaller unit by the end of the month to avoid paying a whole other month. Bryan helped me by not only looking out for me in knowing how important it was to me that I got a smaller one by the end of the month but he actually did it! He remained in contact with me and remembered me. Best customer service ever. He was very professional and about just satisfying his customers. Appreciate you so much Bryan!
Thank you Bryan for your help today! Love this facility !
Bryan was such pleasure and phenomenal in his service and knowledge with informing us about the storage unit
Bryan was very helpful and have awesome customer service. Will recommend this public store to anyone
Brian was super helpful and has a great personality. He was willing to go out of his way to make sure I understood all of my options.
Bryan!!! You are such a great addition to the team there. Thank you for your help while i was visiting my belongings in the unit there from Miami. You're such a nice person!!
Bryan is the very best! He is so nice on the phone and even nicer in person. Thank you Bryan, for going above and beyond to help us with our unit while we were in town. You have an awesome personality!!! The property manager Thom was our first encounter when we initially rented the unit. He is also very nice and friendly!! Thank you for excellent customer service!!
Friendly staff, clean and well-kept units, well-lit hallways
Thank you Bryan, very excellent service, friendly, professional and helpful.A+ ask for him . Met him in st Lucie area n the ft Pierce. Awesome human being. Respect 💯
Thank you Bryan for all your help today at the easy street location !
Tansy was great thank you
Carolyn was great help got the ps app on my phone .
Very Friendly and Great customer service
Carolyn was so helpful she great thank you 😊 .
Carolyn helped me with finding right space thank you.
Carolyn was most helpful she got me in the right space and went above for her customer .
easy to sign up online for a storage unit, easy access to the storage unit and everything is always clean and quiet. i love it!
Good service and very clean property.
Great customer service from Tom. This location is very clean and well maintained. Highly recommend this location for storage.
Tom was terrific helping me find the size unit I might need. This property is very clean. I recommend this property if you need a storage unit.
Tom has been more than helpful!
Carolyn was very kind and helpful with everything I needed😁
Tom is a great joy! He helped me so much with my unit and we never even met until today! The best service I could get and mostly over the phone. Thank you all for being so helpful!
Tom is the best, quick & helpful! Thank you!!
I use public storage all over...this is a great location. Good people and the whole place has been painted, shined up and looks brand new.
Tom was very helpful. He took his time to help me with all my needs. I definitely recommend this location ask to speak to Tom.
I definitely recommend Tom if you are in need of a storage room. His customer service was top notch!
Very clean affordable storage
Tom was so great quick, easy and very nice we had to switch units and helped us out greatly. Highly recommend
Excellent service!!very good service, the person who attended me gave the maximum, he helped us a lot, thanks!
Carolyn was great at her job got me in the right space was glad to be a new customer
$46 increase for a 5x10 - no thanks! Got out as soon as I could!
WHAT GREAT SERVICE THANK YOU CAROLYN FOR SETTING UP MY APP .
They took care of me and my things go visit them if you need your things storage
The staff at this facility actually goes out of their way to help you. Specifically, Tom has helped me twice recently; both times were on a weekend, first in looking at and helping with procedures for renting and most recently this morning when he (Tom) once again helped me with a question. He is definitely service oriented and answers questions quickly and accurately. I can't tell you how much this outstanding customer service benefits this particular facility. Thank you, Tom.
Carolyn was awesome very helpful
Room was awesome! Very willing to show us everything we wanted to see. Very grateful for his friendly professional customer service!! Thank you!!!
Great service from Tom, thank you so much for your kindness...
Really nice! Service was great! Tom ‘‘was very helpful and it looks so nice! Everything I needed done in a few minutes! Very recommendable!
Erin and Holly provided great and quick service!!
I got great customer service at this facility