Deborah was very helpful, and extremely knowledgeable!
I cannot recommend this storage facility enough. Deborah(Property Manager) is extremely knowledgeable, knows her business, and was able to address all of my questions & concerns.
Tonya was very knowledgeable, very eager to be helpful, and had a very pleasant personality.
Great customer service. Manager was very helpful and friendly
Is great storage to safe your stuff, and Tonya is helpful and helps me 👍
This Public Storage facility is garbage. I’ve had my items here since January 2024. Not only has the rent increased by 55/65 dollars per month but the property is not maintained or kept at all. It’s disgusting! You have to wade through trash to even get to the keypad to enter your code to get into the building. A piece of the roof fell in on my unit I took pictures and made them aware, no response and the area still isn’t fixed.
Deborah has great knowledge of her job and good at what she does. Was super glad she was here this morning when I had to come in.
While going through a financial challenge in my current situation the patience and help from Deborah, I am very thankful to continue to do business and future business with them and even send more there way. She has been a Tremendous help very nice and goes the extra mile. There should be more Managers like her cause she is FABULOUS. THANK YOU VERY MUCH DEBORAH YOU HAVE BEEN WONDERFUL TO DO BUSINESS WITH!!! Bless you!!
Deborah always treat me good and great service!!
Highly recommend! It's a great place with friendly staff. Deborah was awesome and very helpful!
spoke to deborah and was very helpfully and she knowns her stuff
So far, so good. Nob problems and I did all of it over the phone. They have been great. My things are there until my home gets built. Move in date, hopefully soon.
I have been with public storage off of beville road for over 3 years. It's always clean, feels safe while you are on the property and the staff is wonderful.
Especially Debra or debbs as I like to call her. Great job guy!!!!
Sheila is the best manager this place has
Shelia was great very friendly and professional, made it easy process
STAY AWAY FROM THIS LOCATION!!!
After renting for only two months they increased the rent from $127 to $162.
It's really sad being that it's only a 5x10 air-conditioned unit. From doing research this location is more expensive than the other locations.
Heads up after paying the first month rent, if you don't want insurance. Don't forget to have it removed or you will be charged.
The customer service representative got me the best price on the unit that was right for me. She was a great help.
Deborah and Sheila was great and always helpful when I have questions. They are such wonderful employees at this location.
Ms Sheila and Josh was so much help. Very bubbly and such people friendly.. Go get a storage here..
Omg the young lady mya that helped me she was amazing calm and all smiles she explained everything so well she was really helpful and handled everything in a nice formal manner very respectful thanks mya i really appreciate you
I Was searching for info for my move to the area in the new future, Deborah was very friendly and knowledgeable. A true delight. I'm sure when ready we will be booking our unit. A delightful phone call
Deborah is amazing! She is so helpful, answers my questions thoroughly and patiently. She knows her job very well.
We had a very nice experience taking care of my son’s needs. Deborah was most helpful getting squared away. We would recommend in a heartbeat
Mya went above and beyond to make sure all my needs were taken care of. Very helpful and amazing customer service!!!
My husband and I just booked a storage at the counter. Sheila was incredibly friendly and helpful. We are absolutely happy with our decision to store at this Public Storage.
Mya was the best!! Highly recommend
Deb was exceptionally helpful and pleasant.i got exactly what I needed.
Mya is so awesome she has a wonderful personality very helpful, insightful and took the time to resolve my issues please give her raise
Sorry can't remember her name, she has red hair...she was extremely helpful, knowledgeable, friendly and professional. I would highly recommend public storage. 2/19/24
Mya was a great help!!! Highly recommend!
I called the office concerning my storage and the passive aggressiveness I got from Shelby was shocking. She was trying to explain her companies policy to me but with a very condescending tone.
I asked her for assistance with my account and her reply was that “she could not help me”. After her giving me the wrong number for her management, I called back to ask for it again. She half way started to tell me, then put the phone down and started speaking to someone else. I hung up.
The customer service she provided was incredibly horrible and I will not be using this storage ever again.
I cannot commend this storage place more highly. It is impeccably clean, and I felt very safe leaving my belongings there. I especially want to thank and express appreciation toward Sheila, who had 4 people waiting at the same time. She did an incredible job explaining everything and actually walking me to the unit. Another woman who was the district manager also called me to tell me that she wanted me to have a smooth experience. These people really care about you.
Professional courteous and informative. Had tour of my unit given the do's and don'ts and how to safely enter and exit your unit. Keep keys in Safe place.
Excellent
Customer service great
Very helpful
Thanks
Deborah
Sheila was so helpful. She went above and beyond. I can’t thank her enough!!!!
Smells bad, leaky roof. I can tell their doing renovations though...
Deborah was very professional and helpful. Thank you Deborah
Deborah is outstanding with her customer service and professionalism
Sheila was amazing. Quick and very professional
I want to thank Deborah for the wonderful service. She answered all my questions with no hesitation. She was so knowledgeable about insurance and showed me space of the unit I was interested in. Will definitely recommend anyone for there storage needs. Thank you Deborah.
Great service from the manager Deborah. She was able to answer any and all the questions I had when trying to start the process of looking into a storage unit. Now I see why there's so many positive reviews about her. Thank you again so much for it last week.
Always great service from the manager Deborah. She is really a wonderful person and so friendly and so helpful.
Shelia is the best!! Super helpful every time I was there!! She made this the most enjoyable part of renting a unit!!!
DO NOT… I repeate DO NOTTTTTTT rent your storage from THIS facility. It is RAT INFESTED! 😡 I had a climate control unit and it was totally taken over by rats ! Feces everywhere !!bags shredded, clothes soaked in rat urine !! (No, I had no food in the unit !!) what’s worse is the employees are aware of the problem and handed me the insurance info to file a claim! I’m completely disgusted. I even found a DEAD RAT while I was getting my things out. I had to throw away a bunnnnnch of my personal items, completely disgusting! The only positive is one employee named Sheila. She actually cared! But there was nothing she could do. Stay away from here at all cost! People were moving out of a unit a few doors down and also had rat issues! 😡 p.s. I was on autopay and hence got charged for September. They are saying they will NOT prorate nor refund me… absurd! I will be fighting that at all costs.
I can’t say enough good things about Deborah at the Beville Public Storage Facility. She has been so accommodating and follows up with everything! I would highly recommend them and would definitely make sure you get with her about anything you need. She’s gone out of her way to make sure everything worked out for me.
Highly recommend this Public Storage. As a Embry Riddle parent, we’ve been using this Public Storage location for the past two years to store our student’s belongings during the summers. The pricing is reasonable, the location is extremely convenient, and the facilities are clean and safe. Special thanks to our point person, Deborah, who has always been friendly, knowledgeable and patient with all our questions. See you next summer!
AVOID THIS LOCATION, they have a rodent infestation. My belongings (at an INDOOR UNIT) were damaged by rats here...I've rented from another storage facility in the area and had no issues. The manager is very sweet but that doesn't excuse the damage, especially for the price.
Helpful and knowledgeable staff.
Very clean facility
Yolanda did such a great job communicating helping me with setting up direct payments and providing insurance information to me in detail My recommendation I would send anyone
Yolanda has excellent customer service I love how she explains what’s happening and also how she understands your needs& wants!
Yolanda Young customer service was excellent
They were extremely helpful and saved me in my time of need. Great price great location highly recommend them!!!
The hours are not accurate on the weekend i came at 3:45 on a Saturday and it was closed but on the door it says we are open and it says they closes At 5
Barbara and Yonlanda are excellent help in assisting me with getting setup with storage
Barbara is awesome she does a fantastic job of making sure I have all I need. She also assisted me with being able to set up payments from my phone so I don't always have to come up to the location. She is a huge help and great vibe love this location.
Excellent service from miss Barbara! Thorough and friendly! Will return again!
I needed an interior, climate controlled unit. When booking online it was not clear that some of the units at this location are climate controlled and some are not.
Public Storage DID issue a refund, thank you! My only issue was that communication with the local office is difficult as I was never able to connect, in person or via phone. I did leave a voice message and the local manager DID reach back out.
In all, service is lacking a bit but I would still recommend Public Storage. The location and pricing are reasonable.
Deborah is so nice!! Very happy with experience :)))
I just wanted to give Deborah a shout-out. I see people saying some mean things about her. I've never had trouble with her and I've been with public storage off and on for years. She has always went out of her way to help me. She came out to the unit to check on me and actually started helping me rearrange stuff because the guy I hired just threw it in there. Even though she was going through her own troubles and having to move that we can she still helped me. She works very hard and does not have much time off. Customer service is not an easy job. Everyone has a bad day every now and then. People forget that she has a boss and she has to do what she's told. Keep up the great work Deborah. Sincerely Kimber 🥰
Deborah was a great help and even got me to get the app to save me from getting out of my car. She was very helpful.
I rented a space from this location a few months ago and had a great customer service experience. Now, I had to cancel my space and the manager Deborah was as helpful as the first time I was there. Her kindness, patience and knowledge as well as her helpful attitude, are the trades I will remember when considering renting in the future. Thank you!
I would like to say Thank You!! to manager Deborah at your Beville Rd. location. I had a last minute situation with my move and she was able to assist me. Her knowledge, guidance and patience was much appreciated and a great customer experience.
Rachael and Josh were awesome
Deb or ah , was very great and informative, would recommend her any day. Best cust service ever!
Deborah was so helpful. I have never had to do storage before. She walked me through every step and more to understand the process. Thank you so much Deborah at Public Storage. Beville Rd. Daytona Beach. Cherrill Palazola
The Manager was very helpful and courteous.
Really nice and secure location, great personnel, especially Deborah, she goes over and beyond to help tenants. Definitely recommend this location for your storage and parking needs.
My experience at this storage has been great so far. Deborah is so kind, knowledgeable, and has gone above and beyond to help me. Thanks to her, I was able to get a save on my storage space. I appreciate it when a worker goes the extra mile for their customers. It's hard to find this these days. Would definitely recommend this place.
DEBORAH WAS VERY HELPFUL IN ANSWERING MY QUESTIONS AND EXPLAINED THE PRICE POINTS FOR THE UNITS. THE FACILITY AND UNITS WERE VERY CLEAN. ITS GREAT WHEN DEBORAH IS NICE TO THE CLIENTS. MAKES US FEEL WELCOME. ALWAYS GREAT SERVICE WHEN I NEED ITEMS.
Great place for renting and exceptional customer service from the manager Deborah. Read all the reviews and now I know why people come to this location. Thanks for having such a wonderful manager/employee!!!!!!!! Amazing from the start to finish.
Deborah the so called manager needs physiological help and need to be fired immediately.
I moved out of this horrible place on March 31st Deborah the inadequate Manger sent me an email saying I still owe for April and that I moved out on April 1st today's April first and I never was there at all.
DEBORAH NEEDS TO BE FIRED FOR FALSELY CHARGING ME OR I WILL PURSUE LEGAL ACTION AGAINST THESE LIARS.
GO RENT FROM ALL ABOARD CLEANER FACILITIES BETTER MANAGEMENT.
We have been used this storage units since 2020. When I graduated college I had to empty out my apt and store everything somewhere. Since I was heading back to CA. Found this location and it was perfect. It had the best price in the city, trust me I looked at a lot of locations and this was had the best price. I was able to get a 10”x10” unit. It stored 2 beds, 2 couches, and so much more. The location is also extremely clean, and spacious. We brought in a massive U-Haul truck and we’re easily able to maneuver. Our unit was also in the gated part. But honestly the whole location felt perfectly safe. After 2 years we finally decided to clear it out this month. Getting rid of the small stuff wasn’t a problem but the big furniture was looming over out heads. And we were stressing about what to do with it. But the property manager Deborah came to the rescue. She seriously helped us find a good home for all the remaining furniture and made sure it went to a good cause. She was such a big help and we can’t thank her enough. It was just 2 of us packing up the whole place and thinking about renting a truck, moving all the heavy furniture and thing finding a place, all within a one week period was stressing us out. But Deborah definitely took that weight off our shoulders. She was extremely professional and courteous. She walked us thru the process on what needed to be done for us to move out and get everything settled. Made the whole transition really smooth. I highly recommend this location for your storage needs.
Good service by the manager Deborah.
Just want to sa Debra is awesome very caring very helpful you guys need to keep her tengee Richardson
Deborah was a joy to work with she made the experience so easy and was so helpful overall, thank you so much!! Definitely would recommend this location to friends and family in the future.
Yes Deborah and Mr. Josh are an Set to this building and to the front desk and to introducing me to all the rules regulations. The young lady knew it from top to bottom and Mr. Josh was very professional and polite and help me through everything. Is that OK
This is the cleanest and nicest public storage I've ever been too. The staff Deborah and Joe are ABSOLUTELY amazing!!! I love this location!!!
Deborah always goes above and beyond the call of duty highly recommend this location outstanding customer service and the best prices will continue to do business here Thank You , Deborah
Miss Deborah was very courteous and nice very knowledgeable of her job need more employees like that I would definitely definitely send more people to your storage thanks
I went in for a quote on a smaller unit and Joseph helped me. He was very informative and friendly. I will be renting a unit soon. :)
Joe and Debra were very helpful and friendly
Joe and Josh are awesome!!!! Great service as always!
I don’t know where to begin . Debbie as I call her Deborah was the friendliest most funniest person yet knowledgeable young woman . Most places of business would make one feel uncomfortable to ask questions being a stranger but not her. She’s so down to earth. I seen her do maintenance as well the storage facility that most females would not do. The place was well maintained and I just could not get over how exceptionally above and beyond Debbie goes for customers satisfaction.
I love this place and Joe one of the property managers such a sweet heart very professional, clean cut, well spoken and dressed appropriately and professional of course in his uniform goes above and beyond to assist you never has an attitude like some places you revisit. Makes it an enjoyable experience whenever I need help! Thank you. Kudos public storage he is a great asset to your facility!
Many great staff many units many options I would highly recommend
Deborah is so helpful! She handles every situation with patience and compassion. My experience with Public Storage has been a good one thanks to Deborah!!
Just because you reserve a storage unit does not mean you will get it. They gave mine away, then called and told me to get down there fast or I would lose the next one they set me up with. So I dropped everything and got there just in time. They did end up giving me a larger unit for the same price, so that was nice.
Deborah and Joe are always willing to go above and beyond to make the process as easy as possible. Had even called to verify I ordered the correct size online. Come to find out it was not correct. And was able to fix before they did not have any units avaliable.
Deborah and Joe are “5 STARS”. I would give more if they were available. They are so friendly and accommodating. When they see you it is like we have been friends for years…If you need any storage needs I suggest you call either one of them.
I'd like to give the 5 stars to you Joe for a wonderful customer service experience. you should be considered for management within the company. You do have excellent management and customer service skills. thank you
Deborah, I've had a unit since the pandemic, father and mother are both failing health; I'm loading a 26ft uhaul by myself due to financial restraints. Ms. Deborah has repeatedly harassed minor infractions. I tell her I'm not against her, so if she asks me something, I’ll comply.
It's just sad that people these days don't have the decency, especially with the status of the world these days.
I will ensure I don't block the bathroom that's never opened or the janitor room that's never opened. And oops, I'm sorry for putting moving supplies on the spare dolly. I understand because if someone wants to use it, they better have their ID. After all, Deborah Doesn't play or dare help you. She's here to make sure you know she's better than you and that she's the best manager in the world.
I'll definitely call corporate because even her work associates hate her! Shameful!
Today I stopped by the Public Storage in Daytona, Fl on Beville Rd right before closing time. I received great customer service from Deborah the property manager. I was greeted with a big smile and a very enthusiastic hello. After a long day at work it felt good to be greeted in that manner especially being so near to closing time. Thanks, Deborah for providing me with great service in a timely manner. Even though my storage unit is in Jacksonville, Fl. Lol lol
Deborah was awesome! Only associate that seemed genuinely concerned about my issue. Thank you again, Deborah!
They increase your price out of nowhere astronomically for no valid reason other than greed.
Deborah is AWESOME.
Corporate not so much.
Opened my account in January 2019 for under $200.00. Then jumped to $277.00
Early 2022, $362.00
AUGUST 1ST. IT WAS GOING TO $456.00!!!!!!Deborah was sympathetic and always amazing, BUT REALLY CORPORATE
This place is a joke!!!!!!
GO RENT FROM ANOTHER STORAGE FACILITY!!!!!!!!!!
THEY'RE TRYING TO RAISE MY FEE BECAUSE IT'S BEEN 6 MONTHS!!!!!!!
HORRIBLE BUSINESS PRACTICE !!!!!!!!
DO NOT RENT FROM HERE GO TO THE FACILITY ON WILLIAMSON AND MASON AVE!!!!!!
Debra was so helpful and she never got annoyed with me with all my questions ! She's awesome sparkle ✨ I wonder why the owner only respond and give feedback to certain people though 👀
There were some issues with my unit as a result I went to seek assistance in the office from joe. Joe went above and beyond to resolve my issues in a timely and professional manner. I was grateful for his help and left feeling very pleased with my experience! Thanks Joe!!
My experience with Public Storage on Belleville Road Has been great Deborah and Josie and Joe have been very helpful I would definitely recommend this Storage facility
Had a great experience at this location. I was assisted by Joe..he was very helpful and kind. We had a great conversation and he made sure I got exactly what I needed in a very timely manner.
One of the best customer experience I've ever received. Joe is such a bright person. Thank you for delivering.
Just want to say Joe went above and beyond to help me at the Beville Road location in Port Orange! He promised he would…and he delivered. Thank you Joe for following through! That says a whole lot about what kind of person you are!
Joe the property manager made everything easy and fast !
Made sure to properly explain everything and was very patience and sweet ! Highly recommend this location ask for joe !
Sunshine...Thanks for taking care of my storage needs in the most curiosity and professional manner. You all have always worked with me and kept me Informed on issues concerning my unit. I know you're just doing your job BUT it's the way you do it. I'm truly a satisfied longterm customer.
The sunshine and smiles were brought😊 I got all the info I needed and Deborah was extremely knowledgeable. Very clean facility
Great service from deborah👍
This would be my first time using Public Storage and I must say I am very impressed with Joe. He handles my questions professionally and efficiently. I appreciated the great customer service.
I would like to say thank you Joseph.. getting units set up for me.. went over everything...
Very helpful.. thank you for all your help..
We always have Excellant Customer Service when we go to storage. Deborah is an Awesome employee !! Deborah is very efficient at her job especially if you need assistance . Deborah is a Great Employee and is a wonderful example of customer service !!
Facility and unit very clean. Deborah was very knowledgeable and helpful. She was helping another customer when I arrived and went above and beyond to help him with what he needed. Very impressive.
Deborah did an excellent job very kind curtious and helpful
Deborah is awesome very helpful, friendly best cu customer s service I ever had.
Good morning I just want to give you five star to Deborah she's a wonderful great employee can get something better than her thank you for having business with you.
Deborah is very pleasant and helpful!
My property manager Deborah, is so friendly and helpful. She has always smiles and trys to help with information and assistance as much as possible. Glad she is working at thiins storage property now. She's kind and trys to help with the door being broke so often and is hard to go from the back door all the way to front is terrible. But she trys to work around that inconvenience. Very lucky to have such a good person working for your company. Smiles.
We met with Deborah and she was extremely nice and helpful,we had lots of questions and needed help because of the situation we were in helping a friend that is in the hospital and needed his stuff stored,Thank you Deborah for making this easy.