This was my first time renting a storage unit and the process is way easier than I expected. They do offer to rent by phone or rent online but being my first time I wanted to see the place and I’m happy I did. I got to meet kiya who is such a sweetheart and she’s very knowledgeable about the whole process
Kiya as great customer service I highly recommend this facility!
Move in easy. Easier to get through gate when download app. Hard to find unit without map. Wish there were signs for unit#s, instead of randomly walking the entire floor
Thanks kiya for always being helpful
Rekiya was so helpful! Great location close to my business and home.
I met kiya today she’s very nice,kind and helpful. Im just a auction buyer so that says a lot about her customer service
Great experience with Public Storage! The staff was very helpful and made Everything Easy. Excellent customer Service.
Kiya helped us out when we had a leak in our unit. Moved us with no issues at all.
Kiya had great customer service she made this process a lot easier from the move in all the way to the move out we will be renting here again next year. To all my FAU parents this is where you need rent!
Mark was awesome very helpful
Kiya wow you are amazing you answered all my questions and concerns. Her customer service was on point extremely helpful and pleasant. Thanks a million Yolande
Clean, easy to access and safe. The reservation and how to get the lock, and move our stuff super easy!! Prices also really good.
Mark went above and beyond
He provided the best customer service ever
Thank you
Tom
Kiya customer service was great, I recommend this location for all your storage.
Absolutely amazing experience at Public Storage. The facility is clean, secure, and well organized—but the real highlight was Kiya. She was incredibly helpful, patient, and knowledgeable. From start to finish, she made the whole process smooth and stress-free. You can tell she genuinely cares about the customers. Highly recommend—ask for Kiya if you want top tier service.
Kiya was extremely friendly and helpful. My wife and I came in to get a storage unit for our business close by and she helped us get in and out of there. If you’re needing storage definitely ask for Kiya she will be happy to assist.
Mark was very helpful and nice!
This location was very clean the automated gate along with the app is fantastic. Kiya followed up regarding my experience and you can clearly tell she is here to help in anyway you ask. It was a pleasant and easy process and great experience thank you so much kiya
Nice Friendly Staff Kiya Did A Amazing Job 👍🏼
Easy renting process no hassle and great staff !!
Thank you Kaya for you help !
Overall not a bad experience, lock was a jammed but they said they will replace for me .
I was looking to get a unit for the 1st time,and Ms.Rekiya helped me with all my questions.and I will be renting soon.
I felt very comfortable moving into my storage space thanks to the wonderful assistance I received from Kiya . She is outstanding.
Communications and renting with the assistance of Camille in the office was fantastic. She helped understand the options and pricing details completely. She is a great asset and a gem for the success of this location. I had an issue and she quickly assisted me. The storage unit was clean and as described upon move-in.
Anthony was a very great help to me and my wife great attitude he understood what was going on he seen I was a bit irritated but not with him he asked me was I ok and helped us out ANTHONY IS A GREAT WORKER
I have been with the Public Storage on 109 NW 20th St, Boca Raton, FL 33431 for about a year now. The staff is always pleasant and even the manager reaches out when needed. Never aggressive or demanding. Month after month L, every transaction is smooth. I almost forget I even have a storage sometimes. We'll be parting ways soon as I won't need my unit anymore. If I'm ever in need of storage services L, Public Storage will be my #1 choice!
Thanks guys for a great experience!!
Kamille is amazing and exceeded my expectation's. She went above and beyond.Public storage is lucky to have her.
Christine was very helpful and a pleasure to work with.
I am very grateful to Cristine who solve the problem with a lot of professionalism and kindness as well as having a lot of patience.
Christine and Anthony are awesome it doesn’t matter what is the issue always they help they have patience’s always they listen you and always help you
Public Storage was awesome customer service was great. Christine was amazing. The unit was nice and clean and I would definitely refer you to other people.
Great location & fair pricing. I just had a call with Norbett regarding a billing concern and he had great customer service.
Just want to share my experience with this location very professional and helpful Christine was aswome she went above and beyond to get me the very best price
Upon arrival we noticed that the facility was very clean. Only issue is that the main entrance to the location is very narrow and hard to maneuver a 16’ rental truck. But, the automated gate along with the app is fantastic. Christine. A followed up regarding our experience and you can clearly tell she is here to help in anyway you ask. It was a pleasant and easy process! We were able to secure a storage unit same day within 30 minutes.
Jamie was very helpful. I am very appreciative. Highly recommend
Christine is extremely knowledgeable, courteous and efficient! She made my move in date effortless and welcoming. Anthony was also very helpful and followed up with me a few days later. I was very impressed by the professional level of service I received here!
Christine the new manager helped us get the perfect unit! She really knew what she was doing. I recommend working with her.
Penny was wonderful to work with. Very helpful.
Easy breezy self storage. No hassles no fuss
A+++ Storage facility staff, always courteous, prompt and considerate. Always clean and well-taken care of - we've been using this storage for over 5 years and we highly recommend!
Penny is awesome! Very helpful, definitely recommend!
Used public storage for the first time. What a great experience! Jamie was awesome. She was very knowledgeable. Took her time to explain everything to me and felt very comfortable when leaving my personal items in their care. I will go back time and time again
Excellent service here at this company
Seguro silencioso y buen ubicado
Special thanks to Christine and Penny !! Appreciate your help !
Felicia
I have been looking for affordable storage for sometime now. The price is reasonable. I was able to pay 6 months in advance. And I was able to refuse the insurance they provided (I have my own homeowner insurance). Not having to pay that additional fee made the pricing fit my budget. Penny was the attendant who assisted me with my transactions. She was very polite, she was gracious about answering all my questions & making sure I had a clear understanding. She did it all with out an attitude which is so rare these days. You could tell she enjoys her job and helping people. She gave me a call a couple of days after I began renting to see if everything was working out ok and to see if I had any concerns. The Follow up was greatly appreciated because I did have a few more questions but hadn’t found the time to call her again. Overall great experience!!!!!
came back to rent again! serena at front desk was very helpful as usual!!
Had a very pleasant experience dealing with penny at public storage. She was very helpful and professional. I thought I would have some issues with what I was storing but she sorted it all out. I would highly recommend anyone thinking of storage Talk to her first.
Serena did an awesome job helping my husband with the e rental process!!
Nice clean units great and friendly customer service!!!