Christie and Stepanie were amazing today! Really helped me out with my storage logistics. I've been using Public Storage units for more than 30 years and always find the facilities and service to be exceptional, and today was one of my best experiences ever. Thanks!
Thank you for always being such a big help, Christy!! You are the best
I have two units here and Christy helped me merge into a large unit. I have worked with Christy and she is professional and cares about the customer's needs. Great place, clean and organized too.
I was unloading my stuff to put in storage the day I arrived I want to say her name was Christy she was amazing and wonderful and helped me
Christy was very nice and helpful with my problem I was having.
This is great storage company with reliable accessibility and friendly customer service. However there was misunderstanding about purchasing key and locking which I thought they were refundable other than that everything was great with this place. Especially The manager was very professional. She is an awesome person.
The CSR who called me back was very polite and she answered all my questions
Christie was so patient and very attentive to every need. We had and we appreciate her help And professionalism.
We walked in and Christy got us set up with a unit. She was very personable.
Hillary at the Northglenn location was very helpful and kind. He got us set us with a new storage unit in no time. Thank you, Hillary!
Staff was amazingly helpful, especially katie
Christy was so helpful and kind with the moving-in process! She answered all of my questions and helped me in a way that can only be explained as 5 ⭐️ Customer Service!
Christy was awesome. She loaned out a cart to me and was super helpful with all my questions.
Christy is awesome she was very Knowledgeable Answered all my questions very polite This was one of my best experiences with the storage unit manager I would definitely recommend family and friends to this Public storage.
Amazing customer service by property manager Christy. All my questions were answered without hesitation.
Christy was very helpful! Made our experience very easy!
I couldn't ask for better person ( Christy) to deal with thank u very much for the service,
I have rented units several times over the years from this location. The facilities are great, but Christy has been the truly consistent wonderful aspect at this location! She is always terrific to deal with and takes great pride in her job!
Christy was courteous professional and quick to manage my needs.
Betina & Christy are great! Very knowledgable with helping me to find the size I needed when I pulled up in the truck. Thank you Betina you made the whole process much easier on me.
Great customer service from Morgan and Marina. Prompt and nice people.
Morgan was super helpful and this storage facility is top notch!
This is the best Public Storage I’ve ever been to! Benita is so helpful every step of the way. She got me in a unit, made sure I left with packing supplies, and really worked with me to move in. The property is clean indoors and outdoors. The units look very nice and are very accessible.
Christy was super helpful!!
Create customer service from Christina.
Switched to a bigger unit here. Betina was friendly and so helpful. She helped us transition smoothly from our 2 units into one and answered all questions we had.
I am a new renter and have been working with Christie. She has called me back every time I've left a message. She was there today to help me locate and lock up my unit. This is the best customer service I've received in quite a while! Thank you!
Christy had amazing customer service. Had a little problem moving out on my behalf but Christy was very patient and helpful with the situation. Thank you Christy!!
The girl in the front was so helpful. I forget her name, she told me her name and I completely forgot. I believe it started with the letter B? She had colorful hair. She was super nice to me and help me upgrade my room. Thank you so much!’
Super easy to rent and gain access to. Also great staff!
Professional, efficient, and friendly service.
Exactly what I was hoping for.
Kristin was very professional and informative. Thank you!
Christy christi was a great help. Offered all the information that I needed and got me taken care of with ease. Great customer service.
Christie was really amazing and so helpful.
Christy was great & made my experience so smooth & effortless!
CHRISTY WAS AMAZING, Keep her around!
Customer service is important to me, especially when I have stuff in storage. Kudos to Christy for helping me when it matters most. Public Storage has always served me well, and Christy’s effort today simply reinforces why I like them. Thanks!
HI I COULD SAY IT WAS. NOT A GREAT EXPERIENCE. At all.
BESIDES THE MANAGER. WAS RUDE AND. VERY. DISMISSIVE WHEN SOMEONE TRYJNG TO TALK SHE REALLY NEED A BETTER JOB TO FIX HER ATTITUDE NOT OKAY AT ALL I TRIED TO CONACT SOMEONE FOR 2 WEEKS BEFORE MOVING OUT AND HAVING THE NEW MONTH COMEi ASKED FOR. A REFUND . . NOONE ANSWERED THE PHONE NOR PHYSICALLY PRESENT WHEN IN NEED . NOT A VERY. RELIABLE SOURCE. IF YOUR IN NEED OF RATES BEING CHEAP. MY. UNIT WAS 120 A MONTH. THAN THEY TRY. MAKING ME PAY 200 DOLLARS FOR WHAT ? A 5 ×10UNIT. REALLY. OUTLANDISH PRICES. AND ID SUGGEST RENTING AT STORQUEST ITS MORE AFFORDABLE AND THEY HAVE A MUCH BETTER ATTITUDE AND THEY SHOW GRATITUDE FOR. THE CUSTOMERS THEY WANT TOHELP AND KEEP GENUINELY !! WILL NEVER RENT AT PUBLIC STORAGE AGAIN.
It's rare that my payment is late but it happens 10 min after payment Christie came from other location to remove the lockout lock
THANK YOU
Literally the most foul place. I have random items missing from my storage. And I had some boxes that literally smelled like urine when I brought them from the storage to my new home. I noticed a puddle that had dried in the unit, but thought nothing of it. In addition, my son has missing shoes as well as household items that were not in my storage when I moved out. Also, I called bc I accidentally made a double payment, but could not get ahold of anyone. No one is ever in the office. They made sure to call me on a mess they THOUGHT was mine!
Great experience so far. Super friendly and helpful staff. Easy process to get a unit. Always well lit and secure.
Average storage company. There's nothing bad to say about it, but nothing great to say about it either.
Limited hours due to staff shortage makes access to office for help problematic.
Christy is a courteous and professional problem solver!
After a nightmare of a move, Christy was amazing! Christy is the Property Manager, & she is amazing! She took care of me on a holiday, & after I locked myself out she helped get back into my unit. I rented another unit with the Green Sign, & Public Storage is significantly better than the competition. The place is super clean, & feels safe.
Christy the manager is professional, knowledgeable & friendly. She always answers all my questions and helped me with my rental decision. I would recommend her store!
Christy was great help excellent customer service.
The reason for a 1 star is because how are you going to charge someone over $100 dollars for a 5 by 8 storage unit! That's like a room period out of this world!
Had the storage unit for 3 years, without issue, and annual increases were reasonable. Thank you Christy and the rest of the staff for your customer service.
I was just at this location, I was very impressed! The place was spotless!! Christy assisted me, she was very professional and went above and beyond to help me. She showed genuine concern for customers. I highly recommend this location for your storage needs!!!
Anna was wonderful, helpful and knowledgeable you would never even know it was her first day working by herself unless she told ya..
We had a great experience!
Want to say Thanks to Christy ! ! She was very Professional
And polite very Helpful.
Christy was Helpful and saved us a lot of time
I would recommend
Others to go to her for
Future needs ! !
Christy helped me beyond what I expected thanks
I have had a few events where I needed to call the office and get help…. The manager at the Huron location has always been empathetic and courteous. I would most definitely recommend my family and friends to utilize this facility!
We been using this location storage and was so safe and clean! And the girl was so nice and gave to us very good service! Thank you
Awesome experience. Christy was very helpful and professional, went over every step and helped with all my questions.
Christy was amazing! Super helpful and patient. She went over everything and left no question un answerd! Best experience with a storage lot by far!.
Christy, property manager, has gone out of her way to help on a number of occasions. Today while busy training a new employee, she made sure we had a smooth transition between units! Thanks.
Note on the gate said it was broken and to go inside so they could open it. It was an hour before close and the employee had the door locked. Instead of opening the door we played charades and yelled through glass until we figured out she was saying to call the phone number on the door. We called and after a few minutes of robot options, none of them indicating they could help with the gate, I left a message for the on-site manager (staring at me through the glass door). She was trying to yell at me again (all she needed to do was open the door a little) saying I needed to call again or do something different. When I got back to my car the gate was opening. There should've been a note on the gate with the phone number, not one telling me to go inside. The associate should've been more clear and helpful. The storage at this facility is fine if you can actually get inside.
Went there to get a visual picture of unit sizes, Ashley helped us out was so helpful & accommodating.
Ashley was very helpful and nice
Ashley was a great help in resolving an issue and getting everything sorted out. Highly recommend this location and will refer people to this location!
I left a review giving ☆☆☆ bcuz of their employee Christy but bcuz of that review they actually replied to me so now I'm giving them
☆☆☆☆☆ bcuz clearly it's a great place to work but just this location ☆☆☆☆☆
Have a great day
I have stored my belongings with many different facilities in the past, most of which where ideal and did live up to standards. However, this particular PS facility was a bit different. I had a very pleasant experience with a secure, clean unit and Christy's customer service was on point. The positive experience and exceptional service from Christy has made this particular PS facility my "go to" for storage needs and can expect me as a repeat customer!
I just want to say public storage is a great place for your storage needs I was with them for 4 years and the staff here is absolutely amazing especially Christy one of the storage managers the facility is always clean / secure if I ever need a storage unit again I will definitely store with public storage again!!
Horrible customer service
Ashley was so helpful! Great place, clean too!
Had this storage for a about a year and christy has been awesome
Christy provided great service and the property is kept in excellent condition.
Christy was amazing answered all my questions and was just a pleasure to deal with.
Christy is awesome and has helped my wife and I tremendously through our move and transition.
The facility is very organized and clean. I had the unit for less than a year and never had any problems. Christy, one of the property managers, is amazing. 5 stars!
Christy was very informative and nice. Great customer service!
Christy is amazing! Always available to help answer questions and make sure we're receiving the best experience ever!!!
These people are soo grimy here I would not ever go here again or ever recommend anyone. I left my stuff here for a month and stuff went missing ! And on top of it the lady in the front didn’t wanna give us access to are stuff cause she knew she stole it!
Thank you Christy for answering all my questions again and being a great help. Christy is an awesome property manager.
Thank You Ashley for your professionalism,knowledge and kindness.
Your CUSTOMER SERVICE is 5 star +++
Sadly, in today's market customer service is a thing of the past.
You were So refreshing!!! Thank You.
LR
Christy has been very professional and helpful in my dealings with her - she has the spirit of customer service.
The one who was working Sunday 9/11, was so helpful and made the transfer effortless.... Thank you so much !
Shout out to Christy! This lady is so helpful and really trys to help you out. She's so nice and very professional. Have to say way way better then other people I had to deal with here.
Christy was very helpful!
Christy was absolutely amazing. Thank you!
The best place to stay and store your things safely.
For the past year I worked on numerous occasions with Christly and she is the BEST!!! Very knowledgeable, easy to work with, kind and in one word, AWESOME!!!!
Cristy was great! She helped me on numerous occasions. Friendly faces all around! Would recommend this specific facility to anyone
This is the best storage facility I’ve ever used. The facility is very organized and clean. I had the unit for over a year and never had any problems. The staff was always kind and welcoming. Christy, one of the property managers, is amazing!! They genuinely care about their customers. 5 stars!
I WANT TO THANK JEN! OUTSTANDING BUSINESS SKILLS, VERY PLESANT ANSWERED ALL MY QUESTIONS AND I GIVE THIS PLACE A 5 Star anyday.
I have been with Public Storage since September and during that time Jenn’s customer service has been exceptional
Jenn answered all of our questions today about storage. Never rented before but will need to this summer and when ready we will choose public storage. Thanks Jenn
Jenn, the property manager of this specific location, was very friendly and helpful as soon as I walked in. I walked not really knowing too much about what to get and was helped immensely. If anyone needs a unit, Jenn here would be very happy to help, I'm sure of it.
If you use this location for storage see Jenn she's awsome. She's always there making sure everything working and tip top shape Thank you Jenn
Storage is clean but when time to leave had to spend 45 min on phone with customer service just to leave lot which caused me to pay extra for truck rental. Not sure how common this is but definitely not professional on that day.
Jennifer was super helpful and knowledgeable. She was able to answer all my questions and this being the first time I'll need storage I had ALOT of questions. Thanks so much!!
Jenn was absolutely the most helpful she was amazing at helping me with my storage needs
Jenn the manager super nice! Will recommend
Jess was amazing and so easy to work with! I’m so glad I got to work with her!
Jess was a great help when I needed it there. Very glad to have done business with them.
Jessica was incredibly helpful. We had a tight timeframe and needed a unit quickly that would accommodate our needs. Jess gave us 5 star service, with speed and great customer service.
They start off great, you'll soon learn that they will raise their prices 6 months after you move in.