Public Storage Self-Storage Units at 2900 Fox St, Denver, CO
2900 Fox St Denver, CO 80202
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x4'Online only price$ 70/moSmall 5'x4'
$ 70/mo $87Best Price Label
- Climate Controlled
5'x5'Online only price$ 73/moSmall 5'x5'
$ 73/mo $91Best Price Label
- Climate Controlled
5'x5'Online only price$ 87/moSmall 5'x5'
$ 87/mo $109Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 90/moSmall 5'x10'
$ 90/mo $112Best Price LabelHurry!
- Climate Controlled
10'x4'Online only price$ 95/moSmall 10'x4'
$ 95/mo $118Best Price Label
- Climate Controlled
10'x10'Online only price$ 146/moMedium 10'x10'
$ 146/mo $183Best Price Label
- Climate Controlled
10'x15'Online only price$ 180/moLarge 10'x15'
$ 180/mo $225Best Price Label
- Climate Controlled
10'x10'Online only price$ 193/moMedium 10'x10'
$ 193/mo $241Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x14'Online only price$ 194/moLarge 10'x14'
$ 194/mo $242Best Price Label
- Climate Controlled
10'x20'Online only price$ 222/moLarge 10'x20'
$ 222/mo $278Best Price LabelHurry!
- Climate Controlled
10'x14'Online only price$ 227/moLarge 10'x14'
$ 227/mo $284Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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2100 Blake Street
Denver CO 80205
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Denver CO 80214
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680 Sheridan Blvd
Denver CO 80214
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400 W Center Ave
Denver CO 80223
Self-Storage Near Denver
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Five Points Storage Units Near Park Ave.
Public Storage in the Five Points neighborhood is the perfect place to find some extra self storage space in the often-crowded downtown Denver area.
One block north of Coors Field at the intersection of Park Avenue and Wewatta Street, and less than one mile from I-25, this facility features a large selection of indoor storage units in different sizes, as well as the option of climate controlled storage units.
Take the hassle out of prepping for trips to any of the local parks in the area, including Commons Park, City of Cuernavaca Park or the Denver Skate Park, when using a 5x10 storage unit at this property to keep biking gear, running shoes, skateboards, helmets, pads and backpacks all packed up and organized for a quick pick up on the way.
The local shops and restaurants surrounding Coors Field – home of the Colorado Rockies – can use a 10x10 storage unit to keep extra office furniture or supplies out of the way to make room for more customers, while residents in apartments near LoDo or Cole can use a 10x20 storage unit to store couches, mattresses, tables and appliances that don't have enough space at home.
A popular Denver neighborhood bursting with entertainment and recreation options, not to mention a straight shot into downtown, it's no secret what makes Five Points one of the most lively and sought-after areas in the city. Of course, it's hard to enjoy everything the area has to offer if too much clutter is getting in the way. That's why this Five Points Public Storage is open 7 days a week and loaded with plenty of cheap storage units to help tackle nearly any size storage load.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 670)
I have rented a storage unit here before and just rented another. I was guided through the process by Patricia who was really friendly and helpful. I got a 4x4 unit for household goods and it was super clean and perfectly spacious. I feel a high degree of confidence in the security protocols at this location - I have seen the staff performing inspections while I've been at the property.
Hanne was amazing! Helpful with a dolly when all the carts were gone!
Julie was amazing very helpful and courteous on top or everything!
Great and easy experience checking in with Hanne!
Will, Hanna, & Emily was so helpful to me and helped me with my paperwork to get in my storage unit in California. I was so happy that I will have access to my unit after paying for two years.
Hanne was awesome!!! Super helpful! Recommend 100%
Great customer service with Hanne! It was a breeze signing up for initial storage move-in.
Hanne was amazing and made my rental process easy. Highly recommend.
I won’t be moving for some time, but I have been shopping for storage units trying to prepare. Will was so kind and helpful throughout the whole process. He answered every question knowledgeably and I just couldn’t believe how professional he was! I am normally not one for reviews but the kid is a rockstar!
Will’s customer service was absolutely phenomenal!! He made the process so quick & easy. Definitely will recommend the service :)
Hanne was great to work with!
Storage was exactly as described and easy to move in and out. Hanne is great!
Hanne was amazing help setting up my account and with helping me find e right unit for me!
Great service working with Hanne. Thank you!
They don’t tell you you can’t access your storage after hours and is very inconvenient
Reasonably priced and a super easy move in experience. The customer service was excellent and they were able to answer all of my questions. Highly recommend!
Great customer service
Bethey was excellent. I give her a great review on the phone especially
Hanns was friendly and oh so helpful!!👍
Hanne was very nice and helping us through everything !
Wonderful service, thank you Hanne.
Great service. Jesse was awesome and helpful!
Great facility and Hanne and team always provide great customer service!
Hanne was super helpful!!!
Hanne was incredible! So extremely helpful and kind!
I was in the lobby with a table saw before 6pm. The whole building shut down while two employees, one woman and one man, stood looking at me. The woman heckled me about their closing time as the elevator locked down. I was stuck in the lobby while they exited the employee door. I will never recommend this facility and if my things were not already inside I would cancel immediately. As I stood outside my car trying to figure out how to lift the tool back in the car myself another customer exited the building at 6:12. Terrible customer service. Truly unbelievable.
Hanne is the epitome of customer service and made moving out seamless.
I got a Unit same day. Pretty cheap for 5x5 paying $100 per month and $10-15 for insurance.
Hanne was amazing and so was the rest of the team! Thank you!
Hanne has always been so helpful! She’s always sure to maintain the property and always cares for her customers and the property.
Hanne always goes out of her way to listen and care for her customers. She’s goes that extra mile to help her customers and the property.
Great service from Hanne!
Jesse was great
Awesome storage facility! Staff is very friendly and accommodating. Thanks Bethey & Jessie for all of your help!!
Bethey was extremely helpful!
This place is clean and the employees are respectful and helpful
Hanne was so helpful and made my experience so easy and fun. Definitely happy I chose public storage.
Aside from the company jacking up my rent $20 a month on autopay....people check your emails, Betsy helped me get it back down at least temporarily. People make all the difference. Thank you.
Bethey was super helpful and made it a great experience to rent for storage!
Had a great experience with public storage. Definitely recommend. Hanne was super professional and very sweet. She had taken care of everything and made sure our move into and out of the unit went smoothly.
Hanne was VERY kind and helpful! It’s been about 4 months since we rented and every step of the way the process was easy and seamless.
Hanne thank you for all that you do! Cheers!
Hanne is wonderful! This is a very clean and well maintained facility. I’ve been a customer here for over a year.
Segen, Hanne, Tim, & Jessie were phenomenal!!! They made me feel welcome right when I walked in the door. Thank you team at Fox!!!
Hanne was absolutely AWESOME! She has the patience if a saint! I definitely recommend this location and see Hanne!
Hanne is awesome loved my experience here very clean and well maintained
Can't beat it.
Bethuy gave us great service in adding another unit. Very friendly and customer-focused.
Hanne is great. Convenient and great priced storage.
Exceptional customer service! We were running late and arrived close to closing time. Nevertheless, we had excellent help from Patty as she was more than happy to get us started. Super easy move in process. The facility is very well maintained/clean. Would recommend 10/10. (2900 Fox St) location.
Hanne was very helpful. The entire experience was very positive and very easy. I'd highly recommend PS.
Bethany at 2900 N. Fox Street in Downtown Denver is the Best service rep I had the pleasure to work with! Renting a storage space is not always the best experience. For Example-I’ve had a bad experience with Public storage in the past with one of your reps (she was very arrogant, disrespectful and not professional) so Bethany is a game changer with her professionalism, positive attitude and respectful tone. She also helped me with my account issue over the phone coupled with humour! Thanks Bethany!
Renting here gotta say friendly staff
Hanne was super helpful and took care of everything I needed within 10 minutes. Would recommend to anyone who needs storage in denver !
Ms. HANNE worked with me today and gave exceptional service. She made me feel like family and I was very appreciative of it.
This Public Storage is the most respectable clean most efficient highly rated most most five stars I give more if we could has the greatest property manager that our company has seen in the entirety of its creation I would suggest that anybody that is looking for a secure safe place to be able to store their things and be treated with respect equality and concern as if it were there things should come to this facility and furthermore anybody that desires to have a wonderful experience in the state of Colorado with safety of their items should come to the facility if there's anything I would like to State further than that Miss hanne herself has been the most understanding and caring property manager that metamorphic paint LLC has ever seen in the state of Colorado and would highly recommend her to anybody that is looking for a unit or just a place to understand what it's like to have the Southern Hospitality in a local landlocked state for any further questions comments or concerns please contact us at 303-9999-9583
Perfect for short stay. Property manager Hanne was lovely
I just reserved a storage unit, and the process was extremely smooth and easy, thanks to Patty. Patty was very helpful and went above and beyond to ensure I had everything I needed.
Hanne was very helpful and informative. Would highly recommend
Great facility.. Patty was amazing!
Hanne is really nice helping me with the carts and it made fast I appreciate you
Had a seamless move-in experience. Thank you, Hane!
Very helpful, Hanne explained everything thoroughly.
Hanne is amazing!! She's always there when I needed assistance and she made it a breeze for me to switch into a different storage unit. Thanks so much!!
Hanne the property manager was such an incredible person to work with! She helped with all our needs in a timely fashion and went out of her way to make sure we were taken care of!
Hanne was great!
Really sucks that access hours are so limited. Can make things very difficult.
Hana the property manager was absolute fantastic! Was so friendly and made the whole process so easy and quick! Definitely coming again!
Hanne was excellent!
Emily was awesome!!! Super helpful!!! Made everything easy and stress free. 10 out of 10 would recommend.
This is such a great place to rent a storage unit. The facility is super clean & climate controlled, and the associates were so kind and helpful. Patty & Erza helped me to review options and find a space that is perfect for my needs in an efficient, affordable and very pleasant manner.
Great value but it is only open til 6pm everyday so you don't have unlimited access to your belongings
Great staff! Hanne is super helpful!
Hanne was so great and helpful.
EMILY!! WOW!! I mean talk about customer service, she was amazing and knew her job fully, had issue with latenpayment and she made sure I could get in my unit!! She made the whole process of moving out smooth with advice of where I can park my uhaul, and then she helped with my last month payment, all was great!! She needs a raise and promotion!!
Great experience storing my stuff here and a great location in Denver.
Hanne was very helpful in the move out process. Safe and secure location for storing goods. Would highly recommend.
Good place and friendly staff! Hanne was very helpful on my move out day!
Hanne was great and helpful thank you so much!
Patty is the best, huge help getting us transferred to another unit, and getting all the paperwork sorted. Highly recommended facility too!
Hanne was great!
Hanne she is friendly and thoughtful. Thank you for your time.
Clean and friendly. Hanne was good to work with up front
Patty was very friendly and an excellent help
Very easy to sign up, customer service was great. Hanne is the property manager and does a great job. I only used it for a couple of months but everything went smoothly. They do a great job with security to ensure your items are safe. The climate controlled rooms are also very helpful if you have electronics or other valuables. Definitely will use again in the future.
Very easy process and I believe at fair pricing. Patty was a great help and was very kind! Hanne closed me out 3 months later! Over all a great experience using public storage for the first time.
Always very clean and well-maintained. The business hours are a little restrictive, but understandable. The staff are always courteous & helpful.
Don’t rent here, elevators are a mess, they never have carts which are supposed to be provided and everyone but the manager is extremely rude, raised my rent from 150 to 200 within 6 months of being here, the response y’all left felt extremely personal, especially knowing your income is based on how well your reviews are
Hanne was great! Very good experience checking in and out, and facility was clean!
Hanne helped me move in and made the experience super simple!
David is awesome! He helped me find a unit that fits my needs. Facility is very clean, plenty of carts available, and multiple elevators right inside the door. Very smooth process. Thanks!
Never have carts available so I have to carry 50 pound boxes in, I am also on the back corner of the fourth floor which makes it very inconvenient
Hanne is absolutely FABULOUS! Service was incredible, facility is very clean, and security is top-notch. Glad to be a customer!
Hanne was super helpful and nice. Definitely recommend
Storage move in and move out was very easy. Storage is very secure. Hanne was amazing with helping throughout the whole process. Would definitely rent again.
Hanne was amazing! She helped me with everything I needed and made the process so easy!! Thank you Hanne!
This place has been amazing on all accounts. They are extremely friendly, maintain a very clean facility, temperature control, great security. Customer service is always so great, they are always willing to help me with any questions I had and everything! Hanne & Angelique helped with with so much! I always see them around the facility making sure everyone is helped. Always love the smiling faces there! Xoxo!
My space was broken into through the wire ceiling. There was not much concern from the staff and I learned there had been several break ins. My belongings were broken and bags of clothing and ski gear were stolen. They also doubled the rate during my time using this storage unit. There are no cameras and often people smoking crack in their unit. Truly!
Hanne was extremely helpful. Thank you for your time!
We moved in on October 15 and had already reserved a 4x4, not really understanding it was a small box locker. When we got there, we had excellent help from Patty who even showed us some units before we made our decision. The move in went so smoothly thanks to her! We couldn’t of been happier with our decision. Thank you for your help and making our storing process so easy!
Hanne was incredible, very nice and informative!! Would recommend this place to anyone!
Hanne was really helpful at this location!
Hanne was awesome got me a storage right by the elevator just like I wanted both front desk staff are sweet!!!! Hassle free-painless
Patty was incredible with a last minute reservation issue I had.
Hanne and the staff are super friendly and helpful, we had a great experience!
Great service from Hanne
Patty was very helpful and respectful answered all my questions, she gave me 5 star service. Hanne was real respect and helped with all my questions and concerns
Patty the front desk lady was very courteous and helpful with the getting of my storage unit from them. Even with running a little behind of the scheduled time for meeting she didn't shrug me off or feel as if it was worse thing I could have done but went ahead and took care of me and never once made my experience unpleasant.
Emily is absolutely wonderful. I was having the worst day ever and she helped get into my storage unit. She has the best customer service 8 have encountered in a long time. Keep up the excellent work Emily!!
Hanne was wonderful, more helpful to me, great customer service. Fast and friendly.
Easy in and out. Plenty of parking. Nice new elevators that work. Very clean storage facility!
patty is great and super helpful!!
Not great. + clean, safe, climate controlled facility - arbitrarily raised rates several times. They know they have you over a barrel if you're storing long term, and they take full advantage of it. - TERRIBLE customer service at location - inconvenient and limited access hours - just overall bad vibes
I arrived two minutes before closing time. Ms. Patty was extremely helpful, got my rental unit set up, even help me unload my things. She was probably late for supper that day but I got my things stored! Thank you so much! Wojciech Kossek
The hours to access the unit are terrible. Don’t use this facility.
Emily was the best! I couldn’t have asked for a better experience!
Angelique was professional and this process was seamless.
Completely inflexible about letting you access your unit past 5pm. Costed us hundreds of dollars and with absolutely no empathy. EDIT: After moving our stuff in the next day, I am going to double-down on this review. The tight and inflexible hours on the weekend, along with non-reservable elevators, create an atmosphere of dangerous chaos. Someone in a different group literally broke a rib trying to get their stuff in before close.
Hanne was amazing and super helpful! Walked me through everything step by step and was very clear in explaining things!
My move was the worst from Point A to B. I needed sanity for my storage. Emily was the best part. She is a "can-do" person. She took a complicated storage need and went to work. Cannot thank her and Public Storage enough. I am going back for more storage needs.
Emily was super helpful and got me setup right away. She even helped me get the best deal, facilities are also superb! Thanks again!
Hanne was amazing, and super helpful. She was very friendly and made me feel At east with my move out. I highly recommend her
Everything was great! Super easy move in and move out process. The facility is super clean and Hanne in the office is so helpful! The property feels very secure, with tenant-only access at all times. Would rent again!
Amazing fast service. Took care of a whole line and me without issue.
Yesterday was a bit hectic for me as I was traveling from beaver creek to downtown Denver. I came right before closing and Emily made the entire process smooth, quick and easy. She's extremely pet-friendly as well! I've been to other public storages in denver and aurora but this experience was far better. Her positive attitude, great attention to detail and sense of empathy is something I'll never forget. Thanks Emily!
Patty was amazing! She was so helpful and nice. Very easy process. Will use again!!
Hanne and staff were very friendly.
Patty was so great in explaining to me everything about the storage rental process, from showing me the unit to explaining pricing and going out of her to give 100% great customer service!
This is a great place with awesome staff. I always look forward to seeing them when I stop by. Pattie was super kind and showed me a couple different spaces to ensure I had the right unit for all my goods, AND called me to let me know I forgot my license after renting a cart. Angelique took the time to run my ID out to me after I said I would arrive a little later than expected. Hanne assisted me with my lease and was super helpful with any questions I had.
Nice and clean. Friendly service.
Hanne was extremely helpful, and very pleasant to meet.
Hanne helped me rent a new unit, and was very helpful and informative. Thank you!
Great service. Hanne was awesome. Good storage option.
Patty is awesome! Very helpful.
Everyone is so nice and helpful- especially Hanne & Patti! The facility is so clean and secure as well!
If I could give negative stars, I would love to. Our unit was “broken into” within a few weeks of us moving in. After moving in, any time we went to the storage unit with our keys, the keys would go in to the lock but would not turn. When reporting this to the employees, they always said “weird — but call a locksmith if you’re locked out”, and left it at that. After many failed attempts with our keys, we finally did exactly that. Upon entering the unit with the locksmiths help, we found that some of our belongings were stolen. These items made up about $2,000 in value (TVs, bikes, mattress things, etc). We realized the reason our keys weren’t turning in the lock any time we tried was because these individuals put a replacement lock on our unit (another public storage lock) after breaking in and stealing what they wanted. This clearly was orchestrated. Wouldn’t be surprised if the employees are very much aware of this type of operation taking place/purposely not warning people since they were useless/didn’t once make this suggestion to us any time we reported issues with the lock they provided. We have spoken to 4 different employees since we started reporting issues. We moved in to the unit in March, we noticed key issues in May, and now in August we’re finally realizing what was going on all along. Since reporting it, it’s very clear this is the norm for this location and for the staff. 0 stars for customer service, 0 stars for safety, 0 stars for ease of use. This place is trash.
The two ladies in the front always making me crack a laugh, love their strong attitude. Always courteous and ready to work, can't get off my head if they were really watching me when I was lost looking for my storage locker up and down for over 30 minutes, 😂😂 I definitely suggest this place!
Very nice and accommodating! I had to switch the size of my unit the day of and there was no issue. The place is kept very clean and AC is cool.
Hanne was great!! Super helpful!
Hanne, was amazing and has great customer service skills!
Hanne was great with the move in and moving out process! Great building, very secure
These ladies were so helpful and cheerful, even though they were exceptionally busy for a Sunday morning. Several people already waiting when they opened. And they were amazing.
Patty was amazing. So helpful and polite.
The close at 6p
Great customer service with the property manager Hanna helped me with my move out I have been with this public storage twice and they are great
Great experience! Super safe and clean! Hanne was amazing :)
I had a seamless move in with the help of Patty! I had accidentally booked a unit at a wrong location, and when I arrived Patty did everything she could not only to find me a unit at the right location, but also to help me save on the unit itself. She was so friendly and helpful, the units are clean, and access is simple. Would absolutely recommend!
This location in downtown Denver is absolutely professional, even on crazy busy days the staff here are patient and compassionate. Patty helped me through the process of getting a storage unit with no issues even tho I had to upgrade to a bigger unit, she still helped me with a smile on her face on top of having entitled customers needing service “on the spot” . Expect it to be a busy storage facility as it is in a high traffic location.
Thank you, Hanne! Such an easy experience and a very helpful staff!
Patty was the upmost helpful and very informative! Would definitely recommend this location!
They were so kind and helot me and my mom a lot
Hanne was very helpful and the units are really clean
Updated: David, District Manager reached out via phone to hear of and apologize for my experience negative today. He kindly waived any potential fees and ensured a redirection with this particular staff member would be had. I stand by my referral of this facility because of their cleanliness, efficient service and friendly associates. “The woman with a foreign accent hung up on me twice this afternoon and failed to mention another month of rent + a $300 cleaning fee would be charged as a result of leaving trash (i.e. estranged items). Her customer service and phone etiquette skills need improvement.
Someone put a random emergency contact number down when renting a unit. That phone number happened to be mine. I have now received over 50 calls over the course of the past 6 months about said unit. I have talked to multiple employees to remove my number and they have failed to do so. If my number can actually be removed I’ll change the review. Thanks.
Hanne was extremely quick and helpful and has the best service every time I’ve had to rent a cart!
Overall great facility. Secure and easy to access. Hanne was very helpful with my move in and move out process.
Hanne was great!
Ileah was great, she was fast and accommodating, and helped us get upstairs before the place locked down at 6pm. She made every effort to help us! thank you!!
Patty was very helpful and kind while assisting us with selecting & moving items into our unit. Glad we chose to go here!
A sketchy part of town a couple tried to ride up the elevator with us. The lady at the counter asked us not to let them up. Umm that's your job lady I told her we are not getting into a confrontation with anyone. The couple ended up leaving and the lady at the counter rode up with us in the elevator 🤣
Good for Storage and pricing. Closing time on weekends at 5
Hanne and the staff were terrific to work with. So convenient and responsive to our needs in such a bind. Highly recommended!
Hanne... Great service! Very polite and kind lady
Hanne treated me well. 10/10 recommend!
Very clean, amazing staff, easily accessible. Ask for Hanne, she’s the best! 10/10 recommended
Hanne is amazing and so helpful!!! 200 stars if I can
This property is super clean, Hanne and her team really take care of this Facility. Great location!
Hanne was great, the service was smooth and fast!!
Thanks to Hanne!
Great service from Hanne! Smooth and easy rental experience
Anette genuinely went and goes above and beyond every time I’ve needed help here - public storage already makes it so easy in this location to not need assistance, but when you do I’ve never met more helpful, knowledgeable and pleasurable staff. Thank for you Anette and Public Storage for being the easiest part of my move!
It’s a busy moving weekend like any weekend and this 7 story storage building has one employee on hand. Well I’m now in a line of people all waiting to get IDs back because the manager has to have a sandwich and didn’t feel it important to mention to any of us that she would be locking up. She’s also 5 minutes late at this point to reopening (still no sign of her, and it’s been a 35 minute wait for everyone.) To top it off, this public storage wants to double rates after already slowly raising them over time. Almost guarantee it’s not to have a second employee on hand so that the place is actually open for their posted hours, but to line the owners’ pockets.
Hanne was very helpful and one of the kindest people to deal with
Hanne was very helpful with my storage
Great service from Hanne and her team!
Great experience. Friendly, efficient, and worry-free. Hanee helped me upgrade my space when I worried my initial reservation would be too small. She answered all of questions and made me feel like she was happy to do it. I left feeling good about my choice.
Doubled their prices on us after two years and in general just terrible hours.
Does anyone understand their constant rate increases they are gouging the customer
Patty and Hanne did a fantastic job!
Great service after a misunderstanding with the rate. Hanne was fantastic!
Their hours are terrible if you work a 9-5, and the way the building is designed causes the units to be inconveniently far from the parking lot. They close at 5 so it’s nearly impossible to grab stuff after work on a weekday, which is important to me as I only rented in this location because it was close to where I work during the week. I’ve rented at multiple Public Storage locations which were all open until 9 with after-hour access options, and given this building’s multiple layers of security (code at door, code in elev, then lock on your unit), I find their access hours incredibly unreasonable. The units are nestled into a 7 story building, and are far from your car through elevators and down long hallways. Do NOT rent here if you have lots of stuff or heavy items to store. As others have said, they have limited carts which are often already taken, and some of the carts that are there hardly steer making moving exhausting. On my first day I saw people using carts and asked the staff where I could get one… they said they were all taken and that Public Storage was “lucky to have the three that we do have”. Lucky? Buy more carts and offer appropriate services to customers renting your poorly designed storage space.
Hanne was great!
Hanne Was very kind to me she help me move storage to storage very very quickly I thought I was gonna take me to three days but it took me 15 minutes thank you so much
Hanne is a literal saint. She helped me fix an error in contract that potentially would’ve doubled the cost of my rental. She is kind and I truly appreciate her patience with me and being able to amend a stressful situation that was out of both of our hands.
Hanne, the manager is very polite and kind. The place was clean and secure. Easy access off I-25 and I highly recommend the place.
Debbie was very helpful and quick to help us out with our storage today! Thank you So Much!!
Great service! Helped me out promptly. Hanna helped greatly
Hanne is beyond helpful. Clean facility and feels very safe. Thank you!
Hanne was my customer service today .she was helpful kind
EXPONENTIAL & UNJUSTIFIED PRICE INCREASES On January 1, 2021, I began leasing a storage space for $64/month. In July, 2021, the rent was raised to $77/month. IN APRIL 2022, RENT RAISED TO $100/month. THIS WAS A 40% INCREASE IN RENT IN LESS THAN 1 YEAR. I only received one email notifying me of these increases and did not consent to them. I believe this is an unfair trade practice because renters are forced to either get rid of their belongings or pay increased rent prices way above market rate. Furthermore, the facility did not increase access or any other service that would justify the increase in rent. Although the facility itself is very clean and feels safe, I am giving this facility a low review because RENTERS CAN ONLY ACCESS THEIR UNITS BETWEEN 9:30 a.m. and 6 p.m., which I did not realize when I rented the unit. Furthermore, the advertised price did not include hidden administrative fees and lock fees, which totaled $45. The fact that renters cannot access their units outside of business hours is completely inconvenient for working people and, if I had known that, I would not have rented the unit.
Hanne was great, I have been having this storage for 4+ years. And I love working with her.
Hanne is an amazing manager. She is very helpful, kind and works hard for you to be a satisfied customer. This is the best manager I have ever experienced with Public Storage.
Great service from Hanne and Annette!
Hanne, the property manager, has been so kind every time I have been in. I appreciate all the customer service!
Hours are terrible for anyone who works a 9-5. Never a cart available to move your items. Elevators always smell like cigarettes. Your last month is not prorated, so you pay for the entire month even if you move out on the 1st Staff are unfriendly, obvious that they hate working there
Debbie hooked it up! She was great, very nice people here.
Great service, easy check in, nice facilities
Hanne the manager was great
Hanne was awesome!
hanne was very sweet with helping me move out! loved the time here
Hanna was great. Made renting easy.
Debbie was great! Very helpful.
Only open during office hours. Meaning even though you have a door code and the elevator only let's you go to your floor you get to your stuff on their schedule. Their flat carts are basically all gone. Won't cut locks anymore if you don't have your key. All changes since I first rented. Nice enough people at the desk.. but I'm happy to be done with them.
Hanne was excellent! Great service.
Hanne was wonderful and very informative!
Hanne was great! Super helpful and easy process!
Hanne was great in accommodating my needs last minute. Definitely recommend!
Hanne was great and really helpful
Hanne and Debbie are kind and amazing. It was the easiest storage experience I've ever had. Do yourself a favor and get a unit on the first floor!
Great checkin with Hanne! Quick and easy!
Clean and easy access Hanne was very helpful.
I had a great experience. The property manager Hanne was very helpful. Thank you!
Clean and safe but they are not open 24/7 as they advertise. They close at 5pm on weekdays which has made it very hard to get our stuff out and we've spent many extra months paying to keep our stuff there than we would have liked. They rarely have all the elevators working and only have 3 carts for the entire building to load/unload, the office people said "good luck" and weren't any more helpful!
Hanna was amazing!
Debbie and Hanne were great! Needed the space for a short period and they were super helpful
Hanne was amazing and helped me with everything and was very nice. 😁😁
Hanne was great with getting me a storage unit super quick and made my experience easier than I could imagine!!! Definitely would recommend to family and friends.
Hanne Is Awesome 🤗
Hanne was very helpful and the unit was clean.
Simple and friendly experience! Hanne was wonderful in showing us unit options to ensure we picked the right option for us. Thank you!
Hanne was professional, helpful, and charismatic. I am trusting of this company because of the excellent and intentional service
I appreciate for the help Debbie!!
There was a delay in receiving my access code for move in, but Hanne at the front desk quickly helped me get access to the building and explained the process of entering my unit. I was welcomed with a smile and friendly interactions!
Amber was fantastic today. I greatly appreciate the help! Thank you. P.S. Hanne too 😃
Definitely homeless people living in the storage building. The floor my unit is on REEKS of urine. Moving my items out ASAP.
hanne was great and very informative!
Hanne has been so helpful considering the unfortunate circumstances of an individual that refuses to leave the premises that is causing so many problems and such a disruption Hanne however has tried her best to make a bad situation good especially for the rest of us that continue to store our belongings here five stars 🤩
Hanne was a great manager while we had a unit here!
Perfect location! Hanne was very helpful and made check out very smooth.
Couldn’t find my reservation. Paid for a 1st floor unit and then my “lost” reservation was changed to a 2nd floor unit. Elevators are a nightmare to use, there are homeless people beside the building come In and out.
Hanne helped me so much! Felt like my things were very safe and secure here :)
Last minute rental. Hanne was super helpful!
Hamner was super helpful! Made everything a breeze!
Hanna was extremely helpful in supporting my move, it made it vey easy!
Hanne was awesome!! Very helpful!
Hanne was extremely friendly and helpful! Amazing customer service:)
Miss Debbie is my Go to ! Thank you fox st Public storage
Ms. Hanne helped me out with my storage unit. Super friendly and super helpful =)
Hanna was very kind and helpful. Place is clean and safe and great!
This is a large storage facility yet somehow they only have 2 carts available to renters to move their stuff. On 2 separate occasions I have had to wait more than 30 minutes to use a cart, and 2 other occasions I have had to hand carry stuff out in multiple loads. For the price you pay this is not worth it. If you want to move stuff in a timely manner bring your own cart.
Elevators are broken every other few weeks. Homeless people breaking into your storage unit and finding ways to sneak in after dark makes it completely unsafe and there are no cameras in the building except the main entrance which is AWFUL. Always busy in the morning and the bathrooms are usually dirty or locked. The workers do what they can to keep the place clean and they do all the can to make you feel like your things are safe. My experience with the employees have all been well and fine and they are all very nice. You won't have an issue with the employees ever. They will always help you as much as they can. It's the area itself that's makes this place pretty sketchy
It's nice to have a location near the ballpark, but even getting to it is hidden away on some back streets. The hours do not work well with people who work regular business hours. This storage is only open during normal business hours, so good luck getting anything before or after work, you won't. Customer service is horrible. They are very unwilling to help with anything. If anything, they pretty much stand outside the main door looking at their clock counting you down to when they close. If you have other options for storage, you should definitely go elsewhere. They only have 5 carts you can use, some of the other tenants will take 2 or more if they can. So, you need plan strategically to get a cart or bring your own wagon/cart. One pro is that their security seems to work well. You need your specific code to enter and use the elevator. Your code will only allow you to your specific floor.
Debbie was very helpful and help get me a unit in no time!!
Hanne was amazing and very helpful. The facility was great for the downtown residents.
Hanne was so kind and friendly! Thank you. Super clean and safe facility.
Really nice helpful staff. Hanne really made us easy
Hanne was more than helpful with my storage experience In Denver. Working with her was awesome, highly recommend you ask for her personaly she'll provide 10/10 service guaranteed
Property manager Hanne is very kind, the facility is also extremely clean in comparison to others. Security is top notch. Watch for price increases.
Great experience! Hanne was lovely and made checking out painless
Hanne was fantastic! Great service. Checkin was a breeze.
Hanne is a great property manager and I always had easy access to my stuff. I wish the pricing didn't increase but it's a good and secure spot
These ladies are great people also they are harder than nails ! LOL
Hanne was great today! Always so friendly.
Hanne was an amazing help! This place is awesome!
Hanne was great and very helpful!!
Hanns helped make this experience really easy and made move in move out smooth.
Great experience, safe and convenient location. EASY move in and move-out. Hanne was wonderful!
Hanns was awesome Keep the awesome vibe you have
Great experience with Public Storage. Hanna did a wonderful job taking care of us.
Debbie and Hanne are outstanding. They went above and beyond to accommodate me. I highly recommend thos location.
Hanne was a great help and the units and site facilities felt very secure. Thanks!
Building manager Hanne was extremely friendly and the storage building served its purpose well
It was cantankerous!
Hanne was really helpful. The unit I reserved wasn’t available but she did more than accommodate my needs. I would recommend.
Hanne was 5 stars thanks!
Hanne was great! Thank you.
Convenient location. Usually not busy. When they are it can be hard to find a cart.
Tim Daniel, Hanne, are PHENOMENAL with their customer service. In my move from Salt Lake City I misplaced the keys to our unit. They had me fixed up within a day with smiles on their faces! Being a business owner myself, I so appreciate the lost art of proper customer care. They all deserve 5 stars! The facility is clean, fairly priced, easily accessible, and every staff member I’ve spoken to has been nothing but kind.
Really nice storage but they could go a little later on in the evening instead of at 6:00 and 5:00 that's the only Downer part of it
Daniel did an excellent job an Hanne is a fabulous trainer
Hanne & Daniel we’re great hosts definitely the place to come 😁
Hanna was very helpful with securing my storage with a new lock. Thank you!
Hanne was outstanding in helping me get my storage.
Debbie was very nice and helpful.
Would recommend looking elsewhere. 4 months in to having a unit they sent notice of a 30%+ price increase. Classic bait and switch tactic. Additionally, hours posted are not office hours, it's also the only availability of storage access despite staff not providing any assistance with access to your unit.
Hanne was terrific!!
Hanne is nice and sweet! And the building clean and has good access
Hanne was great. Storage unit was clean and nice
Hanne was fantastic!
Great location. Staff have always been very understanding.
Great service! Hanne was amazing, really helpful, and pleasant! Highly recommend this location.
Hanne provided the best service for me 😃
Employees are always rude but whatever lol
Mark was a great help!
Debbie helped me and was super patient and thorough. Thanks for the help!
Best price for storage in Denver
Grate place Debbie was very helpful today thank you so much
Nice facility but they raised my rent a few months in, I'm currently in the military and was using this place to store a few things while in basic. Clearly I can't fly back and move my stuff due to not being allowed off base, so just have to deal with it. Thanks for looking out for your customers and the Armed Forces.
Hanne was awesome! I was here for 2 years and everything was great!
Mark was very helpful and nice definitely will recommend this location
Hanne was so helpful! Clean facility and easy experience.
Hanne was such a great help. Definitely recommend
The facility was very clean, secure, and convenient. Wonderful checkout experience thanks to Hanne! She was patient and determined in giving me my refund for the lock since I had brought my own initially. Would use this service again.
I’ve never had a good experience here. It’s the most inconvenient closet. If you work a 9-5 don’t bother with this. They’re only open 9:30-6pm and the longer you’re a customer the price steadily rises. Hopefully they get undercut by the competition
Debbie was great to work with! Very funny and knowledgeable! This facility is very clean and secure!
Hanne made checking in quick and easy!
Hanne was terrific. Explained everything, made sure i understood. She didn't rush me out.
Great service! Hanne was great!
Hanne was so helpful! Thanks for making my experience so easy!
00113 amazing friendly service and love the building!! So nice in every way
Great service by Hanne!
Hanne was very helpful, and got everything set up very well!
Hanna is wonderful great service 👍
If you have to bring a lot of stuff in to your unit, it's SLOW SLOW SLOW. The movers that I hired hated it.
Moving from out of state, so I had to do everything virtually. I had to move my contact start date, and Hanne was very helpful and friendly in getting me set up and good to go! The unit is clean, the location is convenient, and the price is reasonable. I'm glad I chose to store here!
Hanne was amazing and provided great service
Hanna is a very helpful and very kind lady helped me understand everything very well I would highly recommend this location
The lady that was there was very fast and helpful. Great service
Good service from Hanne
Great service and Hanne is an absolute pleasure to work with! Thank you
Very clean no contactless application and entrance did everything online and by myself and it was easy and the prices are fair.
Nice clean storage. Code to get in code to ride elevator but easy move
Hanne is the best!
Tim was great, made it very quick and easy getting set up. Was extremely helpful and polite great customer service! Thanks 😊
Hanne was so helpful when I needed assistance. The building is clean and well kept. We had a good experience there and would go back if the occasion calls for us to be in the area again!
Hanne & Debbie Reflect the best in storage employees. The building is always clean. I highly recomend storage here at this location. Dont waste your time elsewhere.
Greta was very accommodating when I was clearing out a difficult auction unit
Brand new facility with good security. Large elevators and plenty of room in the hallway. Debbie, staff, didn't just rush to get my money, took good care checking me in, have a tour all the way to my unit and made sure I had no problems with any of it. Perfect service.
Very clean facility and easy access/parking. Staff was very friendly.
Hanne was absolutely wonderful!! Thank you!!
I have renters insurance and repeatedly told the public storage manager that I did not want extra insurance. She asked me a dozen times and I politely declined each time. When I had finally signed everything and got to the part where I had to pay, she had included the insurance on it anyway. I told her again I didn't need it and she said now it was impossible to remove (I hadn't yet paid). She said if I could just pay it, then she could refund me. After I paid, she said they could mail me a check in a few weeks, but I let her know have an address for four months (hence why I am getting storage). So she told me I had to reach out to customer service in order to get my money back. Now I am wasting a bunch of time over $22 freaking dollars for insurance I tried to deny multiple times. Are there kickbacks for selling more insurance or something???
Very good location, climate controlled. They have made every process in the building fast and easy! Lots of carts. All levels are passcode protected for yours and your belongings safety. You can download an app to open the doors for convenience.
super helpful and flexible
This place was amazing! Great prices and hours with the nicest employees, especially Keira, very helpful. Best place to hold all your valuables
Hanne was very helpful!
Hanne was fantastic. Super easy process
This place was a life saver! The facility is very well kept and easy to use. The Manager (Hanna) and staff were always exceptionally helpful and very professional. If I ever need to have a storage unit again I'll be sure to use this location. Thanks for everything!
Hanne was great, and offered excellent service. I’m very happy I chose this place to keep my things while I’m away.
Hanne helped me set up my unit and was helpful.
Hanne was awesome. Great service.
Hanne helped me out so much! Excellent & quick service. She helped me migrate spaces very easily. I’ve had such a pleasant experience at this public storage. 👍🏼👍🏼
My girl Hanne was the bees knees! She let us do one more run at closing because she’s bad to the bone. You look up “Awesome” in the dictionary, her picture is right there.
Excellent check in experience by Hanne, very clean facility and well lit.
This place is amazing! They were so helpful and quick to answer any question. If you need storage near downtown Denver, this is the place to go. Hanne, the property manager is awesome. She was so quick to help and I felt confident leaving my stuff under her watch. Great experience and great place!
Hanna was great help and couldn't have been nicer.
Great prices, excellent customer service, Hanne is very polite and prompt. Will come back for more storage needs
This place only has 4 carts for 1000s of units and one is locked up with a broken lock. I'm a sitting here waiting for an hour to get a cart and move my stuff. Which is awesome since they are only open during the day and I have to take time off from work. There's plenty of room for carts, this place just is just cheap and doesn't care about its customers
Clean and affordable. Great experiences with staff.
Hanne is FANTASTIC! Hassle free and very informative for all the information you need. I feel comfortable storing my important belongs here for long periods. Thank you!!
Worked with Hanne and she was great! Very helpful
Very nice, newer, secure facility. Helpful and accommodating staff.
I rented here for over 2 years and loved it. Great facility and great staff, Hanni was extremely helpful!
Fabulous service !!!! Would definitely store my things here again. Thank you Hanne for all of your assistance !
Nice storage facility with good rates but the staff here weighs it down... every single time I come here the office is on break. I get a key to rent a cart out, come back, and they’re on break. So I have to wait in my car till they come back. This has happened 4 times in the past 2 weeks. You guys need to tighten up the staffing here and coordinate someone to be in the office more times than not. Great storage spot but operations are a little out of wack.
STOLEN AND ROBBED. WARNING!!! omg imagine you get to your storage unit to find another lock. You go down to office to ask and the worker who has more attitude than you can imagine tells you your unit didnt have a lock. So you go check it out and your things have been stolen. The worker didn't see metal shavings so can't comprehend that your unit was broken into and can only tell you to buy a lock or you cant store there anymore, the remaining few items that is. Now you are paid up for the next 6 months but remove your remaining items from the unit and get attitude from the worker as she smokes out front making everything you own smell like a cigarette. oh by the way you dont get your money back for 6 months you paid for your stuff was stolen and all they can say as they smoke is buy a new lock. thats what will happen to you if you stay here. this is the worst storage facility ever. good luck.
I had an extremely easy and delightful experience. Debbie and Hanne were great to work with!
Hanne ist sehr Toll! Great to work with!
I stored my studio furnitures/clothes/books/etc. basically everything i own for about 8 months. Climate control/secure location kept everything clean and safe. Highly recommend!
Hanns was very kind and helpful, made the experience pleasant!
Debbie was super efficient helping me find a very convenient unit today. Very impressed with the level of service and location!
Great customer service from the time I walked in the door and was greeted by an awesome lady named Hanne at the front, and I can honestly say that from that point on the staff members accommodating and everything else went perfect for me moving my furniture, to personal items in that same day... I feel 100% safe with my things being stored here and will recommend this place to anyone and everyone I know...
Beautiful customer service. Easy affordable and clean and safe!! Hanne (manager) was wonderful and sweet.
Hanne was super helpful super nice
Hanne is so friendly a good customer service
Great! Debbie was awsome.
Hanne could not have offered better customer service both during my move in but also after the fact when I called with billing questions. She went above and beyond when I had issues locking my unit to make sure I had peace of mind that my belongings were secure. Cannot speak more highly of her! The property is clean, quiet, and had plenty of space to move large items in. I would highly recommend this location and plan to use again for future storage needs.
Excellent facility in a great location. Very clean & plenty of options for your storage needs. Found the staff to be most helpful, especially Hanne, who could not have been more helpful.
Hanne was great! Super helpful! Will be back.
Hanne was the best! Super helpful and got us set up quickly!
Great storage place ..very clean, well lit and we'll maintained. Very helpful staff - particularly Hanne who helped get us set up quickly and in the desired location!!
Rate increase without notifying. Said they sent out of December 2nd but I do not see this. I receive every email ever sent.
This was an amazing storage unit and helped me with all of my needs. Hanne did a great job throughout the entire process! Recommend
Hanne was very nice and helpful!
Great place to do business. Hanne is one of thy best
Great! Hanne was very helpful
Hanne was great to work with. I highly reccomend.
Clarissa was a great help! Quick and efficient, looking forward to storing here.
Loads of hidden fees upon sign up – "$1 for the first month," quickly became $60. You're required to use their proprietary barrel lock system – bringing your own padlock is not sufficient here. You're also required to purchase monthly insurance on the unit. I tried to opt out, but no dice. And apparently, storage facilities close around dinner time ???, which is nonsense. No points deducted here, because it seems to be a Denver thing, but give me a break. Many of their units are temperature controlled, so that's nice.
Edit Update: Hanne was awesome! She checked me out without a problem! She is so sweet, very helpful! This facility is wonderful! I checked in with Michelle. She asked me if I had a mask, I told her I couldn't wear one. I am so thankful she didn't give me any issues about it! Also her service was fantastic. She was kind and friendly...we compared gauges 😊. She got me in, showed me the unit, explained everything. Awesome service!! 👍🏽👌🏽. On the flip side, when I called to make the reservation, I wasn't told I would HAVE TO buy a lock 🔒, I could bring my own or that I would HAVE TO pay for insurance (unless I had renters insurance). So what was supposed to be a $25 plus tax sign up special ended up being $65-ish. Oh then there is paying $15/mo for the insurance, in addition to regular cost. I was not happy, but this was my last opportunity to get a storage. So be aware that there are "hidden" costs. Also before I signed up, I was told that this facility was open until 9...lies. It didn't make sense that they close at 6 since most people work a 9-5. Regardless of the "issues", the facility is spot on clean (shiny floors and all) and the service was exceptional!
Yesterday afternoon I dropped my keys near the elevator and watched in horror as they slipped down into the elevator shaft through the small crack between the elevator and the main lobby. I went into the office and spoke with Ms. Koenig and she called the elevator company right away. Today a technician came out first thing in the morning and got my keys out of the elevator shaft!! Although the hours of this storage place are somewhat limiting if you work a 9-5 job, the employees I've interacted with here are all friendly and helpful which definitely goes a really long way with me. Five stars for sure after today!!
Hanne was quick and efficient with service. Easy peasy.
Classic bait and switch business tactics. They won't let you use your own lock even though mine is superior (and works) to the cheap cylinder lock they force you to buy for $21... The manager Mary was very rude and deceiving from the start.
Live in downtown Denver and used this place to store stuff - 10'x10' space. Overall the facility was clean, carts were largely available with the exception of busy busy weekends, and I never had any security concerns. Reason for 2-star: 1. Facility hours - with my job getting into this place on the weekdays was rough, and then with the reduced hours on the weekends, I found myself just using another room in my apartment for storing gear that I would have otherwise liked to have had access to early Saturday mornings. 2. They hiked my rent $30 after 8-months 3. They hiked my rent $30 again after another 8-months (I moved out immediately and found a cheaper place with much better hours) Move out process was smooth and easy. The second price hike really annoyed me, in fact, I let it ruin a Sunday afternoon.
Hanne at the front desk has been incredibly helpful!
Bait and switch. They reel you in with their $1 for the first month deal. After you give them your information and get to the check-out page, the total comes out to over $80. They add on an admin fee, a lock fee (you can only use their locks), an insurance fee and something else. None of this is mentioned prior. I cancelled but they kept calling me. I answered one of the calls and told her I was no longer interested because of that tactic and she suddenly hung up on me. Very misleading and horrible customer service.
Great place and Clarissa helped me threw it all and made it easy as this was my first time renting a storage unit. Overall great place awesome people!
Hanne was great! Awesome place no problems always clean and staff is nice
Best prices in town
Hanne and Clarissa were very welcoming and answered all my questions. I have no reservations about using this Public Storage. **UPDATE** I moved out of my large (10’ x 15’) unit and into a smaller one (5’ x 10’). I missed my original transfer move in date of Sunday, November 22 because I was moving into my new home and didn’t have enough time. I showed up the following Monday and found out my reservation was cancelled. My fault. Instead of having to redo everything online, Clarissa was able to restore my res at the counter. Great customer service considering she really didn’t have to do that. My new apartment has storage units on site but I’ll continue to use this Public Storage instead for the better accommodations and customer service.
Debby and Hanne were really helpful and my check in was quick and easy. They offered to reimburse me for a lock I used on an old unit. Update: transferred units recently and Clarissa was very helpful
Debbie was super quick and helpful!
Clarissa I was served excellent good service
Great service from Hanne!
Hanne she's was courteous & polite willing to work with us and extreme sincere!!! She rocks!
Great service and pricing.
They will work with you
I love this place!!! Hanne is the best!!! The staff is great and everything is clean!!
Michelle and Angelique were great! Got my locker set up in no time and they were super helpful! I got my keys stolen and they we’re awesome at helping me overlock the place until I got a new lock
Hanne and Debbie were great.
Awesome. Thank you Hanne and Debbie!
Awesome service! Clarissa was very helpful and provided excellent customer service. Thank you Clarissa!
Jane, Debbie, Clarissa - you three were great. Friendly and helpful!!! I would use this location again. Thank you for making my move easy!
Clean building and easy parking/loading space. Hanne was very kind and quick in moving me out, thank you! Possible improvements... extended hours to access my unit in case of emergency or need.
Clarissa is amazing super informative and excellent with customer service.
Debbie was great!
Very clean facility and great customer service. Would definitely return if we need storage again. Hanne was very helpful with all processes!
I needed a storage place that was close to my apartment in Denver. Although there were other storage facilities near this one, Public Storage was the closest in proximity to where I lived. Overall, Public Storage was sufficient for what I needed it for. The price was fair (when I compared their price to othe storage competitors in the area). The building is on the newer end, only 3-4 years old fro what the staff had told me. The building was generally clean, and the staff was helpful, although I rarely needed assistance. A thing I would have you consider before choosing this storage facility would be around the accessibility to your storage unit. The staff member I spoke to before I setup a unit there (a former staff member, btw) had told me that I would have access to my unit before and after their office's hours of operation (generally speaking, the hours of operation were usually from 10:00 am to 6:00 pm). After I had setup my unit and moved all my things into my storage, I found out that you only have access to your unit during their hours of operation. This made it difficult for me to access my unit, as my normal work cadence is 9:00-5:30 pm daily. I would have either the 30 minutes to rush to my unit before they closed, or I had to go on the weekend. I asked why I could not access my storage after their normal business hours and management had informed me that due to potential risks and/or dangers as a result of the building being close to an underpass, this facility did not allow people access to their storage. This is completely fair and acceptable, and I appreciate them wanting to keep me safe from potential danger, however, I wish I would have known this before I had chosen the storage facility in the first place. Overall, not a bad place to store your things. Price is fair, staff is friendly, and the building is a newer building, however, make sure you are ok with only having access to your storage unit between 10:00-6:00 pm.
We highly recommend using this Public Storage location for your storage facility. Great staff and helpful service. This location is safe, clean, and secure.
Hanne manages a great storage facility! Very clean, brand new units and easily accessible.
Clarissa and Debbie helped me move-out so smoothly! Debbie also helped me switch storage units when I needed more room! Loved the easy access of the building too!
Being in Business myself I only give positive reviews but this is the exception. I will never do business with an "unfriendly consumer policy" company like Public Storage. This was a terrible experience. First of all we needed a space in downtown Denver. The rep on the phone made it for Washington DC instead of Denver. When we got to the Storage building that all had to be changed. No big deal. We had 5 guys to help unload the U-Haul truck which would have taken 1 hour. However, their policy is you can have only one cart to unload. They would not provide us with another cart as it was against management policy. Six other carts were sitting there unused. Heck, we wouldn't have minded renting a few more carts but that was not an option to this company. So, our one hour became 4 hours and we could not finish unloading by the time they closed at 6 pm. We were in the elevator at 6 pm and the codes were blocked and we couldn't get out of the elevator, I though I was going to have to call 911. Luckily, we got out. Therefore, 5 guys time was wasted, we had to get the U-Haul renewed for another day and a huge inconvenience and expense to all. The employees were also not helpful. I call out Public Storage CEO Joseph Russell for insane policies and poor customer service. Bad polices start from the top and a few corporate heads need knocked together.
Hanney was awesome storage facility was very clean!
Great location, Hanne was always convenient to work with!
This facility is very clean and Hanne is wonderful. The staff is great and I highly recommend!
Debbie and Hanne were so nice and cheerful in the morning! Very helpful and informative, it was a great experience
Hanne gave us the best experience, 10/10 would come back just for her!!!
Very friendly employees clean and neat their carts are readily available just all around great place im very satisfied with the place and the fact that i chose this storage above all my other options oh and i forgot to mention what a great location
Hanne was so helpful and pleasant to work with. Highly recommend!!
Hanne was helpful and polite : ) thanks
Friendly, communicative, kind!
Great rates and friendly service!
Hanne, the property manager, was great to work with and such a hoot. Debbie was also very helpful setting us up with a dollie and getting us vacated!
Was here for 2 years and never had any issues! Hanne and Debbie were very helpful
Great facility. Hanne, Debbie, and Michelle are FANTASTIC!!!
Very clean and prices are great but I am thinking that is because of very limited hours. They only have 4 carts. This place is very big and they need to invest in more carts.
Hanne and Brian were great and helpful!
Tim is THE BEST! I couldn't leave my desk today at work and have been juggling a move that I cannot afford while still trying to keep my job. The Reader's digest version of the story goes a little like this..........my lame ex-boyfriend calls me telling me that my stuff won't fit into the size unit that I had reserved (on his recommendation). I call the storage location frantic because I just can't afford to be off my work phone for any amount of time, Tim tells me to calm down and guides me through my next steps and also makes sure to seek out my lame-o ex who is in the parking lot ignoring my texts and probably twiddling his thumbs. Everything is better now!! Yay THANK YOU! This place is worth taking the time to make sure that your day fits around their hours. A little kindness goes a long away! Thanks guys!!
Super easy to do online. Hanne helped me out and made everything simple and easy. I will say that I am disappointed a bit that they closed access to the units at 6pm making it extremely difficult for me to come after work and unload things. Just seems way too early to be shutting off access to the units especially for ppl who have day jobs. They shut it down to match the office hours?? Really makes no sense to me. Now I'll have to spend part of my weekend moving my stuff..... Just something to keep in mind that I didn't originally realize. This also means more people are using the facilities at the same time.
Clarissa and Debbie were both very helpful!
Hanne is sweet and great customer service!!
The service was excellent, especially Debbie and Hanne!!
Great service! My stuff was safe and secure!
The storage facility is very clean and secure and the property manager Hanne was very helpful.
Worked with Hanne and she was very helpful and knowledgeable! Would recommend again.
Hanne was really helpful. Very funny too
Hanne was very helpful and nice!
All of the employees were very nice. Very helpful and quick to help. They don't say all of their fees upfront because I didn't know the insurance would also factor in as a cost so calling in to make sure you know what the final price would be would be beneficial. They also only have probably 6 carts for that entire place so even when I would go during the day when it wasn't busy I rarely got a cart which is a bummer.
Storage unit is spacious and affordable. The team at this location is wonderful. Hanne was able to accommodate us on a special request and was very kind! Thank you so much!
Nice clean place to keep things safe. Very happy with them
Great customer service and great deals carla really helped me out and made the process easy.
Hanne was awesome great storage unit experience!
Hanne was very helpful! I moved out without any issues. I had my stuff here for the entire summer and no issues. Thanks public storage staff!
Hanne was incredibly helpful!!
Smooth move-in and move-out experience! Hanne was great
Hanne was extremely friendly and very helpful
Hanne was extremely helpful.
Hanne was great to work with
Miss Debbie was great today ! Friendly attitude and willing to help with any questions.
Fantastic experience while checking in and then the checkout was made even easier with Hanne and Debbie! Very clean and accommodating! Thank you very much
Hanne, has been extreme helpful thru losing my keys and helping me kind a way to get back into my unit.
Hanne and Debbie provided the best customers service I have seen! The place is well maintained and very clean!
Hanne was great and very helpful
Excellent customer service, resourcefulness and punctuality. Greg is a phenomenal manager of this location, it’s been a pleasure working with him. Thanks Greg!!
Wasn't aware that they don't offer all hours access so my car ended up being my unit too. Hanne was nice enough to explain the hours that you are allowed to access the unit. She also explained how big the property was. Super personable. Just go during office hours!!!
Staff and hours of business operation are very disappointing. But the unit was on point!
Hanne was awesome. Friendly and efficient
Hanne was wonderful and so very helpful!
Debbie was sweet fast and helped in areas I needed help in so I definitely recommend here
The storage units are safe and easily accessible, but the staff was not clear about payments and tried to preemptively charge me for an extra month.
This is my first time using Public Storage and the service was timely and excellent! I received a call from Nicole the day before check in verifying my reservation and called back the next day, only to talk to Michelle who was also super professional and efficient! On the day of the move in, Michelle helped us determine if the unit would fit my Jeep hardtop. She showed us around and provided some moving in suggestions. I appreciated her patience and understanding. We would come back to store our items here anytime.
Awesome service by Michelle! Got a larger unit than having to purchase 2 and even better than the online price!
Michelle, who works in the main office is a rockstar! She has been extremely helpful in navigating some of the areas of Public Storage's system that lacks luster. Recommend as she is always willing to help whenever she can. Thanks Michelle!
Michelle helped me purchase some packing/moving supplies. Her knowledge and advice was invaluable. And...she put a smile on my face. Great stop for boxes, packing supplies, etc- highly recommended!
My public Storage is nice good & clean.
Michele was wonderful to deal with. Got me set up and gong in 30 minutes. Very clean facility and unit. Highly recommend,
I walked into public storage on friday july17 and was assisted by Deb and Cheva. They were very accommodating and helpful. They showed me a couple storage units that were ventilated and clean. Thank you for your professionalism and I will be using your business soon.
I1 they have it together 4 as safety..in these days **& times they close the place down early & cameras working Overtimes
Angela was amazing she made the move in easy.
Place is really clean, feels safe and secure, and the prices are good. Giving 4 stars because the hours are whacked and you cannot access outside of business hours because “it’s downtown” and they don’t want any shenanigans or homeless people sleeping there. Can be very inconvenient sometimes.
Michelle was a great person to have an opportunity to speak with, need more customer service like this wonderful lady here!!
Michelle is a great worker here she is so nice and helped us get everything we needed would definitely recommend this place
Angelique at this location is the MOST HELPFUL EVER !!!!! She makes everything extremely seamless when it comes to storing your belongings at a storage place! She was very timely, quick to show us our spot, very helpful when we asked questions. Made this a very simple and easy place to go!
Very clean there doesn’t seem to be a lot of people hanging around.
Friendly service, new and clean units and climate controlled! What more can you ask for in a storage company!
You will love the manager she's awesome
This facility is kept really nice and clean. Clean hallways and elevators. Angelique and Michelle are extremely knowledgeable and give amazing customer service!
Michelle (the property manager) is phenomenal. She really helped us out and came through for us when we really needed some help. This storage building is clean, well maintained and easy to access. The professionalism and customer service if there staff is top notch. Highly recommend
I worked with Michelle and she is the best! Very kind and helpful. I really appreciated her knowledge and willing to assist me especially during these crazy times. SHOUTOUT to Michelle!!! 👊🏽
How the hell do you not know where your push carts went ? Terrible.
Michelle was super helpful and extremely friendly. She made the decision easy as we were worried about leaving our personal items. She walked us through all the processes and made it super easy to understand. We appreciate how she was not pushy or forcing us to buy like a car salesman!! We were able to check out all the units before we signed to ensure all of our stuff would fit, but explained that we could move units if we decided later we didn't have enough space! Such friendly and helpful staff!! Highly recommend this storage location!
Way too many mishaps to give it a good review however, there are some pluses. I don't think I would choose this company again because I think it's important to be upfront and honest with your customers. The staff was very nice and the facility is extremely clean and seems new. The trouble is that the deals they advertise and their pricing is not what I expected. There was a lot of nickel and dime sort of things going on so, I would definitely contact them before committing and ask A LOT of questions. The biggest issue was when I very specifically told them that "I had some big items to move and had to wait until after work hours for help and would not return until 7 PM at the earliest and if my code to enter would work after the office hours were closed?" I was told that "yes, I could because it would be open until 9:30." When I returned that evening there was a man attempting to enter his code and was having issues. I tried mine and it also did not work. I took video and photos of this. I called the number online and got a voicemail for the manager. Never heard back. I ended up having to leave my desk on the curb and take a loss b/c it wouldn't fit in my mom's SUV and I had to return the moving truck by 8 PM and was moving out of Denver. Later I discovered that the business hours are the facility hours and you may not enter after. I find this to be ridiculous especially when the office hours are quite limited for a storage unit. You basically have to take time off from work or move with about 100 other people on a weekend. So, I ended up having to come all the way back to Denver just to put a mattress in there b/c I was misinformed. I don't even know what the point of having an access code is considering they keep the entry doors wide open all day due to the volume of moving done in their limited window of moving hours. I'd say at the least they owe me a response and at the best time, a desk, and better business practices. I will say that this is my first experience with a storage company so, perhaps they are all like this or worse, and maybe it's just an industry standard to mislead people but I certainly, hope not!
Hanne was great to work with. Prices fair. Easy process.
Very helpful staff!
Super easy online reservation process and once we got to the property Angelique helped with the in-store checkin process. She was extremely helpful, friendly and made a tiresome move a positive experience with this Public Storage. Also this location is super clean and easy to get to. Definitely recommend this location!
Angie was excellent! And provided the highest level of service. Used a lot of storage units before, nothing compares! Great work and a clean and security. 10/10!
Angie was very helpful, nice and informative. She got me checked in quick and made sure to answer any questions I had.
Hanne has been great to work with!
Mary and Hanne were a tremendous help with picking out the perfect size storage unit. Highly recommended
Hanne was very helpful and the location has a lot of security measures in place.
Real friendly folks. Very helpful. Easy setup to get me signed up.
Very clean but costumer service need to improve
5 stars for Starr! She was so helpful, friendly and fun which is such a bright part of any moving and/or storage day. I checked in for the first time today and the experience was wonderful! Happy to be a customer.
Angelique was super helpful and made sure my needs were met!
They dont have 24hr service
Not a fan
I was greeted by Brittany who was upbeat and smiling. Asked a few questions about moving from one unit to another. She answered all my questions and took care of me. Was in and out. Thank you Brittany, will be back to see you again!! 👌
Desiree made my move into the unit seamless and easy! Very friendly staff and affordable prices!
I had to get a storage unit last minute and Tim made the process quick and effective as I was on a time crunch. This storage unit is clean and is managed very well. The staff is friendly and Tim has always been accommodating to my needs. Thank you for the great customer service guys!
Tim was super helpful had great customer service made sure we understood everything and the place is clean and nice!!!!
Great customer service. I went in not sure what to expect and was delighted. Desiree was very knowledgeable and friendly. She provided the best option for me and went above and beyond to accommodate my requests. She provided a unit that was closer to the entry and made good recommendations on what was best for what I was looking for.
The lady that helped me was very kind and understanding and was able to fix the problems that I was having. I was very pleased with the service she provided.
You guys are great, fast, excellent service!
Space is spotless and prices are great. Manager Angie was great to work with, very courteous and efficient.
This is the best storage experience I’ve had by a long shot. The staff is very friendly and assistive with any need you may have, they honesty go above and beyond. Tim has been an excellent help and I will continue to do business with these folks into the future.
930am to 520pm that's the time available for u that's it.
Nice place, but why can't we have later hours?
Beware that you have to enroll in autopay otherwise you will be charged a late fee. They take your credit card info for future payments when you are registering but conveniently forget to tell you that autopay must be turned on. It is very misleading. The facilities are nice, although restrictive with the times you can access.
Best place, clean, fast, and friendly! Thanks Desiree you made moving a lot easier!!
Desiree was super friendly and knowledgeable when I called and ask about units and availability!
Excelente lugar fácil para carga y descarga
Angie was great helping us select a unit that would work for our needs. The units and facility were neat and clean (bldg is only 2 yrs old) and it was a breeze to get the account setup.
Desire is a top notch representative. She stayed late for us last night to accommodate our need for a storage last minute. Their storage rooms are safe and clean- definitely recommend her as an amazing associate with the best customer service and the establishment to use for your storage needs.
This storage unit is pristine! Tim is absolutely outstanding and made my sign up and move in process so smooth. The security is so top notch as well! Definitely rent here
Angie was great!
Greatest service ever given at a public storage. Will come back
Friendly staff, SUPER easy start-up process, immaculate building, and good prices.
I am so disappointed in myself for choosing this location to store my property. Logically why would anybody only Grant access during normal business hours when people utilize the time when they are off work and on the weekends to complete these types of tasks. Here it is 5:00 and I can not do what I need to do.
What's the size of the elevator in the building? Thanks.
Amazing customer service! SOMEHOW when I went to get on the elevator my keys fell in between the elevator doors!!! It was inaccessible and I needed to figure out how to get into my storage unit! Well Tim at the front desk was amazing in being able to help me get my lock cut off quickly and get a new one on there ASAP It only took me a couple hours for everything to go back to normal!!! Thank you so much Tim!!! And the building is very clean and secure!!!!
Was really happy a few months ago when I rented there but just got notified of their MASSIVE price increase: 75% more a month starting in October. Nope. Not paying almost double if you're not offering double the space or any other incentives It's a tiny 5x5! and with the mandatory insurance it's now pushing $50/month. Byeee Public Storage!
Called and made arrangements for a unit rental. Was asked if I had the lock they require, and I actually did have the lock they used to require (they don't exactly describe well the new lock they require). I was then given a quote online, called to verify that was the cost of *everything*, verified it was the final cost, accepted it, and thought nothing of it. Showed up, and management on site tacked on a bunch of last minute fees, and added an extra $70 to what they told me I was going to have to pay. Decided to go with someone who wasn't going to lie to me and screw me into paying a bunch of money at the last minute...luckily for me, I didn't have a truck load of stuff with me. Never again with these people.
Billie !! Was a great help and awesome employee very supportive to my needs for space and welcoming me to public storage
Hunter was super informative and helpful!!!!
Brenda was great! She explained things very well. Clean facility w/carts for move in. Convenient secure downtown location.
I'm impressed with the professional and courteous registration process. Desiree was extremely helpful and got me into my unit within 15 minutes of opening, while still conduting a tour and explaining the full rental process. The 2900 Fox St facility is clean, well-lit, has a reasonable number of elevators and more carts than most facilities I've seen.
Great service here from Billie!! I wasn't sure of the best sized unit for my motorcycle, but she helped me find the best one by showing me the sizes available in my budget. The place is immaculate, prices are great and the service unbeatable!
Billie was incredibly helpful, she allowed me to use one of their carts for the day free of charge! Always great to come across genuine people :) thanks Billie!
Great service and clean!
Billie is awesome!!!!!!!! Convenient location and extremely friendly and accommodating staff! I was in a major pickle with a move recently (needing a dolly) and Billie was there to the rescue! I have also purchased boxes from this location. No problems. Thank you!
I’ve only dealt with Billie at this location and she was awesome. Very helpful!! The location is clean, safe, and very reliable!
Awesome service ... hunter is great. Friendly and fast. Great facility. Highly recommend
Great facility with friendly folks. Clean and secure storage. Highly recommend!
Great location, lots of parking that makes it easy to move in/out, excellent customer service and the facility and nice and brand new. Highly recommend.
Desiree was super helpful and made the process easy and transparent
All Eric does all day is eat popcorn... I'm just kidding, Eric was very helpful and friendly to get me processed quickly. I don't have much experience with storage facilities but this one looked very clean and well lit.
Great all way around up until they with no warning raised our rates
Brand new, clean units and great value. Billie was very helpful in getting me settled.
Great management, helpful and friendly. Very clean facility and easy to use. 😁
Great! Desiree was awesome to work with!
Awesome customer service, the Manager was very helpful with all the questions I had.
Desiree is a friendly employee. Always goes above and beyond. Clean and efficient
This place is top notch, clean and brand new. Tim was very helpful showing me all my options. Great price... Great value....
can I cancel a storage unit by phone and drop off the key in your mail slot?
Desiree was great help and I would recommend this specific location to everyone!!
Billie was very helpful, informative and efficient! She made the process super easy!
Desiree took care of us perfectly. The check-in process was fast and efficient. She had perfect customer service. Thank you.
Billie and des are great 👍🏽 and beautiful 👌🏽
Management said they would give 24 hour access for move in. Didn't. Now here trying to move in and can't.
I came in to look at units and gets prices. Desiree was very helpful and friendly. Property was clean and in great location. Will be coming back!
Awesome! Great service and immaculate facility!
This was the best customer service billie helps me out with everything I need
Just got a storage unit here! Everyone was friendly and helpful and it was snap!! Thanks Tim
Tim was the BEST! He was quick and efficient with check-in and went way above and beyond to make our visit easy and fast. We were in a big rush with our move and Tim made it so much easier.
This is hands down the best storage rental establishment I've found yet. Great employees, clean and professional services, and reasonable prices. The units are big enough for all of my son's sports paraphernalia. Very nice!
Hands down the best customer service, value, and location. I was worried about having to put all my things in storage while I was waiting for my new lease to start, but Public Storage made it really easy. The facility is clean, secure, and easy to use. The units are temperature controlled and vary depending on how much room you need. We were excited that they also had a one month promotional deal. The staff were super helpful and flexible with our start date since we were moving my boyfriend across country and plans changed due to weather. The staff also let us check out different sized units the day we were signing since we realized we had more stuff than we thought. We were really appreciative that there were lots of free carts so that we could easily move our things from the truck. Great experience, highly recommend!
Staff is friendly and overall it's a decent deal. However, the pricing is misleading and the hours of access are limited to 9:30am - 6pm on weekdays and only til 5pm on weekends. I saw "$1 first month rent, $37/month after that" but was surprised to find out about the $25 administration fee, $19 lock I have to buy from them that's useless anywhere else, and the mandatory insurance that starts at $11/month. I ended up spending $57 on my $1 month and will be spending $48/month going forward. Still, the units are nice, the building is secure, and the staff is friendly, just don't be surprised by the extra charges and if you work full time, plan on having to take a day off work if you want to access your belongings.
Billie is an absolute pleasure to be greated with. She's extremely polite and helpful and helped me get my unit very quickly. She made sure that I understood and treated me with the utmost respect. I definitely will be recommending this storage to friends, and hope to continue renting from them for as long as I need to.
Charged outrageous , gave me wrong info and now my stuff is being auctioned off
Billie was awesome. She made everything super easy and was a pleasure to work with!
Most friendly staff ever ... Billy is the bomb
Public Storage has been a great experience so far. The facility is clean and bright, and we got a good price for a climate controlled locker. Billie helped us out and she was really friendly, and efficient - she made the process to get a locker fast and simple.
I came into to this facility, I was not having a good day at all, and Rosemary Kristin and Billie were so kind and treated me with respect and helped out with all of my needs...I would absolutely love to store with these ladies again. Than you for the experience!
Scam business, the one star is for friendly staff
I had a great experience yesterday moving my things in to my unit. The staff was very friendly and helpful. Rosemary in particular was great to work with. The price also seems reasonable.
I had a great experience with manager Billie, she was helpful during the entire process and informative. She streamlined my rental process and I was out the door as soon as possible. I would recommend this location highly to my family members and close friends.
I experienced a very positive and clean environment. The staff was very helpful and friendly... iam very happy renting storage space here
Great customer service! Tim was awesome!
Kristin was awesome! Such a pain-free process and what an amazing facility! Clean well kept and professional staff! Very satisfied and happy w my decision to go w the Fox St. Public storage!
Tim was super helpful. We were in a crunch several times and Tim with the rest of the staff came through. Place is clean
Billie was such a pleasure to work with. She made things quick, easy, and affordable. This is the place you want to store your favorite things. Thanks for everything Billie, you da best:)
This facility is fantastic. The location manager Billie is super helpful and friendly. I am at the facility about five times per week, and it is always super clean and there are no odors anywhere. Seriously, the hallway floors are shiny and my shoes squeak on them - this is the cleanest storage facility I've ever seen. I've never had any trouble finding parking in the lot. It's not even hard to get in and out of during baseball traffic, which was my one worry before I signed up here. It feels very secure and the climate control levels are great. This is the only place in Denver that I feel comfortable leaving my stuff. I know I don't need to worry about it.
Great place! Tim was very helpful and made sure that we got the perfect unit! They go the extra mile to make sure that everything is safe and secure. Would HIGHLY recommend this place.
Tim was exceptionally helpful! Got us a great deal plus he's got the best car horn in town! I will definitely will use this site for all my storage needs.
Billie was extremely helpful. She got us into the right size unit quickly and is always friendly whenever we come by. I would definitely recommend this facility as it is very secure, has a helpful staff and is always very clean!
I moved all of my items into this location last week. I was helped by Billie, who was THE BOMB. Billie had a great attitude, was very encouraging, and such a treat to talk to. I am honestly looking forward to going back and moving my things just to see her and say hi. She made the stress of moving melt away with great laughs and company. FIVE STARS TO BILLIE.
This is storage, so I didn't expect an "exciting experience" and thankfully I didn't get one. The facility was clean (and new) the staff (thanks Tim!) was knowledgable and helpful. Everything was as expected with efficiency and courtesy. Well done!
Moving sucks, but Tim made it a whole lot easier. He went out of his way to provide me with the best tools and even helped me save a few bucks. Very knowledgeable and very friendly staff here. If I ever move again, I'll definitely be back!
Billie was FANTASTIC. I rented an indoor storage unit last month and had all kinds issues and changes on my end during the move in process. She was understanding and patient with us. She made the process stress free and went out of her way to help in every way she could.
Lost a star for the hours. Access only from 9am to 6pm Monday through friday and 9am to 5pm weekends. Great costume service all around. Billy is is outstanding and always helpful.
Great customer service and very clean storage! Billie was sharp and fast when it came to getting through the contract process. The units are sufficient size and CLEAN. I would have given the facility 5 stars except I'm not happy about their hours of access to the units--9:30 a.m. to 6:00 p.m.--REALLY? Makes it tough if you work.
This is my first storage unit I’ve used and am beyond grateful for the staff, Billy is amazing and a lovely soul. The place is kept clean all the time. The assistance for the proper sizing of your belongings is provided so you don’t over spend. This is the place !
Billie had called me about one minute after I made my reservation, from that point on she made everything easy to understand and was very polite showing me everything and telling me everything I needed to know I was very happy with the service I received. 10/10 would recommend.
Billie was very helpful and nice and help their the whole process A-1 service
This is an amazing facility. It’s brand new so it is sparkling clean and the Manager Billie is incredible. The rates were the best I could find and everything about my experience was exceptional.
We were never told the storage area was only accessible during the day and not 24/7 like one would expect. This is ridiculous!
Billie and the other staff are friendly and helpful. Nice place with good service.
Brand new facility. All of the staff was super friendly. Natalie helped me out a lot. highly recommend :)
I want to thank Tim and Billie for their excellent assistance. It was a pleasure to have their support encouragement and just being amazing. Especially while I unloaded a Uhaul . And that alone is a challenge with all the patience and perseverance required. And I couldn’t have done it without them. I kid you not! Thank y’all so much!!!!! However this is a review and I think it’s necessary for y’all to review your concept because limiting access to facility outside the normal 9:30am to 6pm just doesn’t cut it! Especially when technology allows for such a convenience nowadays! Please consider this critique when reading this. Most people work during those hours so ultimately they pay for something they cannot use/access due to the hour restrictions I know most would agree to request to public storage. Please extend your hours. Or consider after hours access. Please and thank you.
Had a great experience with Billie & Mona! They were very friendly and helpful. It was a brand new site with a large parking lot to get our moving truck in/around.
My boyfriend and I are in Colorado for the 4th are are spending the day in Denver before we head off on the road. We didn’t want to lug our bags all around Denver all day so we found this storage place. It was easy to find, clean, fast, and Natalie and Mona couldn’t have been more friendly or welcoming to the city!! Go here you will not be sorry!!!
Billie and Mona were amazing! They provided by far the best experience possible. Reservation and getting set up was a breeze. Definitely reccomend storing at this location.
Great new clean facility, good rates, and Tim was awesome getting us set up. Thanks Tim!
Billie is amazing. She worked me into her schedule at a time that worked for me and on short notice, she is a pleasure to work with. The first time I went in, their system was down and she kept me informed and called as soon as it was back up. She does a great job, going above and beyond every chance she gets. The facility is really nice, climate controlled, sparkly new, FANTASTIC location and prices. Happy customer!
From the time I reserved my storage unit until I moved my last items out of storage Billie has always been very helpful, kind, and understanding. If I ever have to rent another storage unit I will most definitely go back as well as refer any family or friends.
Great place, fair rates and a brand new everything. The staff if very friendly and accommodating, the premise is clean, safe, and easy to access. What more could you want. Billie was especially wonderful making the sign up process take only a few minutes while ensuring I knew what I was signing. She even worked with my chaotic moving schedule which caused me to have to change appointment times 3 times in a day. Bottom line, got stuff? Store it here.
Go elsewhere. Seriously. Don't dont do it.