Public Storage Self-Storage Units at 2900 Fox St, Denver, CO

Damien was great!

Damien and Shawn are fantastic. I called about storage issue but the call dropped. When I went to call them back they had already fixed the issue. 10/10 would work with again.

Shaun, Damien and Martha were such a help! Very easy move in and out and helpful when I forgot my code :) Clean facility and good security

Damien gave great customer service give him a raise

Damien & Martha really helped me out when getting my unit and went above and beyond to set up my account. Would highly recommend this location and the friendly staff!!!

If you are desperate this place is for you!. You will not get good service here they have a confused "guy"? That think he acts like a girl but just shows how pathetic a place can be to let someone like that run a place. The "guy" has NO CUSTOMER SERVICE SKILLS. Not to mention all the damn rules they have because of the homeless, it's not our fault they hire that type of person and allow homeless to hang out there. I know you are probably desperate and feel it's the closest place BUT I'd recommend a better place. Let them figure out why they are losing business.

Hanne was very nice and helpful! Damian Patty and especially Shaun were very helpful as well during move out.

Damien was a huge help today! He went above and beyond to help me out.

Damien was incredibly helpful!!!

Great place to store stuff. It's very secure and the staff is excellent. One staff member in particular, I believe it was Damien was super helpful!

Wish the hours were longer, but the place feels very secure. The bathrooms are locked, but if you go to the office Damien will save the day 🎉

Love the large climate controlled units and the staff is very nice. Damien is always the best!!!

Thanks for all the help Damien! I hope you get a promotion and I can get a discount 😉

I have been dealing with Damien/ what a super helpful knowledgeable and professional agent. Made everything so easy for me and very accommodating. An asset to the company

Damien was great! So helpful and great customer service.

Damien is so kind and attentive, making my visit to my storage unit absolutely wonderful today! Thank you for being sweet and positive 😁

Lorri and Damien were great and helped me out I love them use them anytime !!!

Damien was awesome in getting me set up!! He even helped me out with viewing a few options before I started. Couldn’t recommend this location more!

Extremely limited access hours (good luck if you work 9-5) and they raise the prices consistently after baiting you with a cheap quoted price. Disappointing experience all around. The most recent positive reviews are fake, all from accounts with less than 5 reviews. Price more than doubled in under 2 years. Staff is rude and entitled. Do yourself a favor and throw away your possessions instead of falling prey to their schemes.

Patty's awesome!

Thanks so much to Damien, Patty, Tim, Martha, and Chris for assisting in transferring and offering phenomenal service.

Staff has been friendly and helpful whenever we needed anything (thanks to Dameon and Alicia). Units were clean and easy to access whenever the elevators were working and not broken by other customers.

Tim and Damien are the best!

Damien was fantastic!! Great storage unit :)

Damien was very helpful with getting our moving day organized!

Exactly as advertised. Damien was super helpful.

highly recommend this storage facility. move in and out we’re super easy and Damien was very friendly!

I had problems there with the hours of operation. They seem to forget to tell you that when you rent a unit you only have access to it from 9am to 6pm and instead of increasing on the weekend it actually decreases to 5pm. I spoke with the District manager David Buck about this, he had a real nonchalant attitude over it, as if what I said didn't concern him. Stay away from any public storage unit he is in charge of.

Damien was top notch and friendly! I appreciate your assistance!

Damien, was absolutely awesome, super friendly and insightful. Explained process from beginning to end. Definitely ask for Damien , when renting.he made this move super easy.

Overall great central location for anyone living downtown Denver or in RINO and easy access for loading/unloading (something we were initially worried about ~ has not been an issue at all). They have carts available for shuffling items to and from your units, ample elevators, clean, security seems solid as well as the staff and overall management. The only problem I experienced was three months in when we got a letter in the mail letting us know that they were increasing our monthly rent by 50% (three months in!) which really ticked me off from a principle standpoint, especially knowing that the hassle of moving basically forced us into staying. Anyways, after discussing the matter with the GM David who I have to say handled the issue very professionally my faith in this place has been restored. Just be aware that with this, or any other month-to-month contract (very common amongst self storage places), your rent can go up at any time. So be sure to factor that into your budget/plans.

My time at public storage was bitter sweet only because of the friend that never actually helped move. The operators of public storage were more then happy to help me with my unit. Damien especially showed compassion and consideration when guiding me on moving in and out of public storage!

Damien in the office is a baller. Made my move out as easy as possible, and was beyond friendly. 10/10 help, if I ever need storage again I'll be coming back

Damien Tim and Lori were amazing help and made my move so much less stressful! Thank you for the help and patience

David lori damien and tim were all so helpful on my move out day! everything was smooth during my 3 months here I never had any issues at all! Will definitely be coming back for all my storage needs

Damien was AWESOME! He helped us with the cart. He was very helpful. Highly recommend!!!

Great help from Lori!

Damien was amazing today! Very informative and helped me pick out the right unit for me!

Damien and Lorrie were very helpful!

Hanne treats everyone with respect and is very outgoing to help with questions and concerns. I've been renting a unit for almost 3 years and have had several problems with other staff but Hannah is the most professional staff member there. Some of the new employees are very rude and seem to need more customer service training and experience. The facility is well kept and maintained as it should be. 5star to Hanna for outstanding customer service!

Patty was amazing. Very very helpful and kind! :))

I stopped by to get some advice on a storage unit that will fit my needs and Damien was wonderful and incredibly knowledgeable and walked me through my needs and gave me confidence in my next steps!

This was one of the most pleasant customer service interactions I’ve had at a storage facility! Damien was informative and answered all of my questions without hesitation! I definitely recommend this location for sure! Thank you so much!

Hanne , she is an amazing lady . She helped me with everything .

Hanne gave me great customer service and was a professional and personable individual.

HANNE DID AN AMAZING JOB AND GOT ME IN FAST AND EASY ❤️

Damien was so nice and helpful. Rare in your line of work.

Was trying to find a place to rent a small unit to store my guitars while I go out of the country. Damien at this location went above and beyond to help me get my rental confirmed so I could rest assured everything would go smooth with my travels.

Damien was a really healpful

Damien gave me great service when I needed to get in my unit.

Damien , Hanne and Laurie were great! I made a mistake on downsizing they were helpful in letting me know the size I should get to downsize . Refunded my first month and it all worked out .

Damien & Lorri are fantastic - willing to stay late to look after their customers! Great team at 2900 Fox St

Hannah was very helpful

Damien was a rock star! Great customer service and the facilities are spotless. Highly recommend.

Hanne was excellent!

I’ve used this storage facility several times. Clean building. Staff member Hanne is always so helpful and kind!

Hanne was super friendly and the check in process could not have been easier!

Hanne was great! Check in was super easy

Damien gave me great customer service great storage!

Damien was very helpful with check-in. Everything went very smooth.

Hanne was amazing!

Great. Easy! Hanne was awesome!

Damien was very helpful with the move in

Damien was very helpful ✌️💗

Damien is super friendly and extremely helpful! Great place to go. Clean and professional. Jersey love!

Damien & Hanne we’re very helpful

Hanne took great care of us and organized a great deal at their facility

Hanne was very knowledgeable and super friendly. Best experience I’ve had at a public storage facility.

Great experience. Friendly, efficient, and worry-free. Hanne helped me upgrade my space when I worried my initial reservation would be too small. She answered all of questions and made me feel like she was happy to do it. I left feeling good about my choice. Update: It’s been about a year now and I’ve moved into a smaller space. Hanne and Patti put up with A LOT from the downtown crowd and still manage to be professional and behave like good humans. Public Storage is lucky to have them.

Damien is the BEST

Damien, sweetest human ever!

Damien was super helpful! Thank you!

Hanne is very nice and helpful!

I recently had the pleasure of working with Damien at Public Storage, and I cannot express how impressed I am with the level of service he provided. From the moment I stepped into the facility, his warm smile and friendly demeanor put me at ease. Damien truly went above and beyond to ensure that my storage experience was not only smooth but also enjoyable.

Hanne. thank you. Great job

Hanne was great

I have mixed feelings about this business, and I’ve left lower star ratings before, but again had to revise up to a 5-star. Public Storage is not perfect by any means. Let me start by saying that the people who work at this location, especially Hanne, are very nice, very professional, and despite being underpaid, always go that extra mile. I hate that this location closes at 5 PM on weekends and 6 PM on weekdays. If you are like most people, these times make it very difficult to access your things. I build stages and store music equipment those events, and these restrictive hours make it impossible for me to access my equipment when I need it, but it is close to my loft, and other nearby storage facilities have the same hours due to the homeless problem. YES, they WILL raise your rent after you move in, and then raise it again and again. This is in response to both market demand and the fact that they have you as a hostage, but that’s the storage business, and if you are using it for a short period of time in between moves, you won’t have to deal with it, but if you’re a hoarder, or if you are using it as an alternative to renting proper warehouse space like I am, I challenge you to find anything cheaper, and you will come back to the reality that any alternative space would cost significantly more. And, as much as I disagree with the principles that the storage business runs on, taking advantage of people who are emotionally attached to their stuff to boost their selfish revenues I do have mad respect the owner of Public Storage. Yes, she is rich AF and has one of the most expensive homes in Malibu listed around $150 million, and she made her wealth by owning a massive portfolio of real estate funded by people in transition who pay a premium to occupy. But she’s also one of the largest donors to USC, giving them $400 million of her personal wealth to help students further their education and realize their dreams. My daughter got a full ride to USC. So, call it full circle, or call it karma, but if I have to shell out an extra $100-200 every month from my business account that I get to write off anyway for the convenience and privilege of not having to pay a commercial lease rate for an alternative warehouse, I gladly do that in exchange for her having paid my daughter‘s $80,000 annual tuition, and the tuitions of hundreds of other kids too. Ideally, you don’t need a storage unit, and if you are in between places, you move in and out, taking advantage of the first month rent of $1 and never realizing the savage rent increases that long-term renters such as myself do. But, in a world of slumlords, lousy operators, and indifferent management teams advantage of the little guy, this owner is a good egg, and she hires dedicated people, starting from the frontline and up through regional management, and I give her 5-stars for doing the right thing, and her teams 5-stars for being awesome!!

Hanne was amazing, everything was smooth and quick!

One of the cleanest and best maintained storage facilities I've experienced. Hanne and Patty are the BEST! They are both helpful and knowledgeable and make this facility what it is. Recently, all 3 elevators were out of order. I had stopped in a few times to check on the status of the elevators and was given honest answers about the timing and status. At my request, they even called me on Saturday morning to tell me that there were 2 working elevators, if I wanted to come and access my top floor storage unit. I love storing my extra things in a facility where I feel valued as a customer AND I get to see a friendly face. Thank you Hanne and Patty!

Hanne was so helpful and helped me though the entire process!!

If you're not white and currently renting out, chances are very good that you won't be told that they'll credit you a month's rent for Their elevators being down. And if you bring it up, more than likely you will experience some resistance in getting that credit. You'll get an "I'm so sorry that happened to you🥺"... after that, it's up in the air. But the white customers, yeah, they have a credit for the month towards their storage space. The white people who work here reminds me why they're called Narcissistic Colonizers, and why no one should put their money into this place.

Management is extremely helpful and friendly. Facility is clean and well managed. Hanne always provides a great experience :)

Hanne was great! It was very convenient and made moving efficient and quick.

Patty was so kind, helpful, and professional. The elevators have been down at their site and she had no hesitation in doing everything that she could to help me out. I will be certainly only using public storage from now on because of their generosity and understanding for their people! Thank you again Patty!

Hanne was awesome! She was great at helping me get a unit set up and showing us around. Great sense of humor as well :)

This is the worst storage location I have ever come across. They absolutely do not help their customers. They have frequent issues all the time. Their current issue is that ALL of their elevators are out. My storage is on the top floor. All my things are very heavy, and cannot be moved by one person. But I’m just told to use the stairs without a blink on an eye. Customer service is trash. They will listen to your issue, but then they will call the manager and just side with them. The manager at this property does not care at all about this location and will give you all of the attitude and remarks if you have any issues. She will just say it’s not her fault and go on about her day without trying to find any solution.

This place is so convenient and easy to access. As a young woman I feel very safe coming and going here. It’s very tidy, clean, and orderly. There are many locks and safety mechanisms in place so I feel very secure leaving my items here. Hanne and Patty are wonderful. Very friendly and incredibly helpful. They actually went above and beyond and helped me find my phone when I misplaced it. I would very much reccomend.

I have rented a storage unit here before and just rented another. I was guided through the process by Patricia who was really friendly and helpful. I got a 4x4 unit for household goods and it was super clean and perfectly spacious. I feel a high degree of confidence in the security protocols at this location - I have seen the staff performing inspections while I've been at the property.

Hanne was amazing! Helpful with a dolly when all the carts were gone!

Julie was amazing very helpful and courteous on top or everything!

Great and easy experience checking in with Hanne!

Will, Hanna, & Emily was so helpful to me and helped me with my paperwork to get in my storage unit in California. I was so happy that I will have access to my unit after paying for two years.

Hanne was awesome!!! Super helpful! Recommend 100%

Great customer service with Hanne! It was a breeze signing up for initial storage move-in.

Hanne was amazing and made my rental process easy. Highly recommend.

I won’t be moving for some time, but I have been shopping for storage units trying to prepare. Will was so kind and helpful throughout the whole process. He answered every question knowledgeably and I just couldn’t believe how professional he was! I am normally not one for reviews but the kid is a rockstar!

Hanne was great to work with!

Storage was exactly as described and easy to move in and out. Hanne is great!

Hanne was amazing help setting up my account and with helping me find e right unit for me!

Great service working with Hanne. Thank you!

Expensive

They don’t tell you you can’t access your storage after hours and is very inconvenient

Reasonably priced and a super easy move in experience. The customer service was excellent and they were able to answer all of my questions. Highly recommend!

Great customer service

Bethey was excellent. I give her a great review on the phone especially

Hanne was very nice and helping us through everything !

Wonderful service, thank you Hanne.

Great service. Jesse was awesome and helpful!

Great facility and Hanne and team always provide great customer service!

Hanne was super helpful!!!

Hanne was incredible! So extremely helpful and kind!

I was in the lobby with a table saw before 6pm. The whole building shut down while two employees, one woman and one man, stood looking at me. The woman heckled me about their closing time as the elevator locked down. I was stuck in the lobby while they exited the employee door. I will never recommend this facility and if my things were not already inside I would cancel immediately. As I stood outside my car trying to figure out how to lift the tool back in the car myself another customer exited the building at 6:12. Terrible customer service. Truly unbelievable.

Hanne is the epitome of customer service and made moving out seamless.

I got a Unit same day. Pretty cheap for 5x5 paying $100 per month and $10-15 for insurance.

Hanne was amazing and so was the rest of the team! Thank you!

Hanne has always been so helpful! She’s always sure to maintain the property and always cares for her customers and the property.

Hanne always goes out of her way to listen and care for her customers. She’s goes that extra mile to help her customers and the property.

Great service from Hanne!

Jesse was great

Awesome storage facility! Staff is very friendly and accommodating. Thanks Bethey & Jessie for all of your help!!

Bethey was extremely helpful!

This place is clean and the employees are respectful and helpful

Hanne was so helpful and made my experience so easy and fun. Definitely happy I chose public storage.

Aside from the company jacking up my rent $20 a month on autopay....people check your emails, Betsy helped me get it back down at least temporarily. People make all the difference. Thank you.

Bethey was super helpful and made it a great experience to rent for storage!

Had a great experience with public storage. Definitely recommend. Hanne was super professional and very sweet. She had taken care of everything and made sure our move into and out of the unit went smoothly.

Hanne was VERY kind and helpful! It’s been about 4 months since we rented and every step of the way the process was easy and seamless.

Hanne thank you for all that you do! Cheers!

Hanne is wonderful! This is a very clean and well maintained facility. I’ve been a customer here for over a year.

Segen, Hanne, Tim, & Jessie were phenomenal!!! They made me feel welcome right when I walked in the door. Thank you team at Fox!!!

Hanne was absolutely AWESOME! She has the patience if a saint! I definitely recommend this location and see Hanne!

Hanne is awesome loved my experience here very clean and well maintained

Can't beat it.

Exceptional customer service! We were running late and arrived close to closing time. Nevertheless, we had excellent help from Patty as she was more than happy to get us started. Super easy move in process. The facility is very well maintained/clean. Would recommend 10/10. (2900 Fox St) location.

Hanne was very helpful. The entire experience was very positive and very easy. I'd highly recommend PS.

Bethany at 2900 N. Fox Street in Downtown Denver is the Best service rep I had the pleasure to work with! Renting a storage space is not always the best experience. For Example-I’ve had a bad experience with Public storage in the past with one of your reps (she was very arrogant, disrespectful and not professional) so Bethany is a game changer with her professionalism, positive attitude and respectful tone. She also helped me with my account issue over the phone coupled with humour! Thanks Bethany!

Renting here gotta say friendly staff

Hanne was super helpful and took care of everything I needed within 10 minutes. Would recommend to anyone who needs storage in denver !

Wonderful service!

Ms. HANNE worked with me today and gave exceptional service. She made me feel like family and I was very appreciative of it.

This Public Storage is the most respectable clean most efficient highly rated most most five stars I give more if we could has the greatest property manager that our company has seen in the entirety of its creation I would suggest that anybody that is looking for a secure safe place to be able to store their things and be treated with respect equality and concern as if it were there things should come to this facility and furthermore anybody that desires to have a wonderful experience in the state of Colorado with safety of their items should come to the facility if there's anything I would like to State further than that Miss hanne herself has been the most understanding and caring property manager that metamorphic paint LLC has ever seen in the state of Colorado and would highly recommend her to anybody that is looking for a unit or just a place to understand what it's like to have the Southern Hospitality in a local landlocked state for any further questions comments or concerns please contact us at 303-9999-9583

Perfect for short stay. Property manager Hanne was lovely

I just reserved a storage unit, and the process was extremely smooth and easy, thanks to Patty. Patty was very helpful and went above and beyond to ensure I had everything I needed.

Hanne was very helpful and informative. Would highly recommend

Great facility.. Patty was amazing!

Hanne is really nice helping me with the carts and it made fast I appreciate you

Had a seamless move-in experience. Thank you, Hane!

Very helpful, Hanne explained everything thoroughly.

Hanne is amazing!! She's always there when I needed assistance and she made it a breeze for me to switch into a different storage unit. Thanks so much!!

Hanne the property manager was such an incredible person to work with! She helped with all our needs in a timely fashion and went out of her way to make sure we were taken care of!

Hanne was great!

Really sucks that access hours are so limited. Can make things very difficult.

Hana the property manager was absolute fantastic! Was so friendly and made the whole process so easy and quick! Definitely coming again!

Hanne was excellent!

Emily was awesome!!! Super helpful!!! Made everything easy and stress free. 10 out of 10 would recommend.

This is such a great place to rent a storage unit. The facility is super clean & climate controlled, and the associates were so kind and helpful. Patty & Erza helped me to review options and find a space that is perfect for my needs in an efficient, affordable and very pleasant manner.

Great value but it is only open til 6pm everyday so you don't have unlimited access to your belongings

Great staff! Hanne is super helpful!

Hanne was so great and helpful.

EMILY!! WOW!! I mean talk about customer service, she was amazing and knew her job fully, had issue with latenpayment and she made sure I could get in my unit!! She made the whole process of moving out smooth with advice of where I can park my uhaul, and then she helped with my last month payment, all was great!! She needs a raise and promotion!!

Great experience storing my stuff here and a great location in Denver.

Hanne was very helpful in the move out process. Safe and secure location for storing goods. Would highly recommend.

Good place and friendly staff! Hanne was very helpful on my move out day!

Hanne was great and helpful thank you so much!

Hanne was great!

Hanne she is friendly and thoughtful. Thank you for your time.

Clean and friendly. Hanne was good to work with up front

Patty was very friendly and an excellent help

Very easy to sign up, customer service was great. Hanne is the property manager and does a great job. I only used it for a couple of months but everything went smoothly. They do a great job with security to ensure your items are safe. The climate controlled rooms are also very helpful if you have electronics or other valuables. Definitely will use again in the future.

Very easy process and I believe at fair pricing. Patty was a great help and was very kind! Hanne closed me out 3 months later! Over all a great experience using public storage for the first time.

Always very clean and well-maintained. The business hours are a little restrictive, but understandable. The staff are always courteous & helpful.

Hanne was great! Very good experience checking in and out, and facility was clean!

Hanne helped me move in and made the experience super simple!

David is awesome! He helped me find a unit that fits my needs. Facility is very clean, plenty of carts available, and multiple elevators right inside the door. Very smooth process. Thanks!

Hanne is absolutely FABULOUS! Service was incredible, facility is very clean, and security is top-notch. Glad to be a customer!

Hanne was super helpful and nice. Definitely recommend

Storage move in and move out was very easy. Storage is very secure. Hanne was amazing with helping throughout the whole process. Would definitely rent again.

Hanne was amazing! She helped me with everything I needed and made the process so easy!! Thank you Hanne!

This place has been amazing on all accounts. They are extremely friendly, maintain a very clean facility, temperature control, great security. Customer service is always so great, they are always willing to help me with any questions I had and everything! Hanne & Angelique helped with with so much! I always see them around the facility making sure everyone is helped. Always love the smiling faces there! Xoxo!

My space was broken into through the wire ceiling. There was not much concern from the staff and I learned there had been several break ins. My belongings were broken and bags of clothing and ski gear were stolen. They also doubled the rate during my time using this storage unit. There are no cameras and often people smoking crack in their unit. Truly!

Hanne was extremely helpful. Thank you for your time!

We moved in on October 15 and had already reserved a 4x4, not really understanding it was a small box locker. When we got there, we had excellent help from Patty who even showed us some units before we made our decision. The move in went so smoothly thanks to her! We couldn’t of been happier with our decision. Thank you for your help and making our storing process so easy!

Hanne was incredible, very nice and informative!! Would recommend this place to anyone!

Hanne was really helpful at this location!

Hanne was awesome got me a storage right by the elevator just like I wanted both front desk staff are sweet!!!! Hassle free-painless

Patty was incredible with a last minute reservation issue I had.

Hanne and the staff are super friendly and helpful, we had a great experience!

Great service from Hanne

Patty was very helpful and respectful answered all my questions, she gave me 5 star service. Hanne was real respect and helped with all my questions and concerns

Don’t bother

Patty the front desk lady was very courteous and helpful with the getting of my storage unit from them. Even with running a little behind of the scheduled time for meeting she didn't shrug me off or feel as if it was worse thing I could have done but went ahead and took care of me and never once made my experience unpleasant.

Emily is absolutely wonderful. I was having the worst day ever and she helped get into my storage unit. She has the best customer service 8 have encountered in a long time. Keep up the excellent work Emily!!

Hanne was wonderful, more helpful to me, great customer service. Fast and friendly.

Easy in and out. Plenty of parking. Nice new elevators that work. Very clean storage facility!

patty is great and super helpful!!

Not great. + clean, safe, climate controlled facility - arbitrarily raised rates several times. They know they have you over a barrel if you're storing long term, and they take full advantage of it. - TERRIBLE customer service at location - inconvenient and limited access hours - just overall bad vibes

I arrived two minutes before closing time. Ms. Patty was extremely helpful, got my rental unit set up, even help me unload my things. She was probably late for supper that day but I got my things stored! Thank you so much! Wojciech Kossek

The hours to access the unit are terrible. Don’t use this facility.

Emily was the best! I couldn’t have asked for a better experience!

Angelique was professional and this process was seamless.

Completely inflexible about letting you access your unit past 5pm. Costed us hundreds of dollars and with absolutely no empathy. EDIT: After moving our stuff in the next day, I am going to double-down on this review. The tight and inflexible hours on the weekend, along with non-reservable elevators, create an atmosphere of dangerous chaos. Someone in a different group literally broke a rib trying to get their stuff in before close.

Hanne was amazing and super helpful! Walked me through everything step by step and was very clear in explaining things!

My move was the worst from Point A to B. I needed sanity for my storage. Emily was the best part. She is a "can-do" person. She took a complicated storage need and went to work. Cannot thank her and Public Storage enough. I am going back for more storage needs.

Emily was super helpful and got me setup right away. She even helped me get the best deal, facilities are also superb! Thanks again!

Hanne was amazing, and super helpful. She was very friendly and made me feel At east with my move out. I highly recommend her

Everything was great! Super easy move in and move out process. The facility is super clean and Hanne in the office is so helpful! The property feels very secure, with tenant-only access at all times. Would rent again!

Amazing fast service. Took care of a whole line and me without issue.

Yesterday was a bit hectic for me as I was traveling from beaver creek to downtown Denver. I came right before closing and Emily made the entire process smooth, quick and easy. She's extremely pet-friendly as well! I've been to other public storages in denver and aurora but this experience was far better. Her positive attitude, great attention to detail and sense of empathy is something I'll never forget. Thanks Emily!

Patty was amazing! She was so helpful and nice. Very easy process. Will use again!!

Hanne and staff were very friendly.

Patty was so great in explaining to me everything about the storage rental process, from showing me the unit to explaining pricing and going out of her to give 100% great customer service!

This is a great place with awesome staff. I always look forward to seeing them when I stop by. Pattie was super kind and showed me a couple different spaces to ensure I had the right unit for all my goods, AND called me to let me know I forgot my license after renting a cart. Angelique took the time to run my ID out to me after I said I would arrive a little later than expected. Hanne assisted me with my lease and was super helpful with any questions I had.

Nice and clean. Friendly service.

Hanne was extremely helpful, and very pleasant to meet.

Hanne helped me rent a new unit, and was very helpful and informative. Thank you!

Great service. Hanne was awesome. Good storage option.

Patty is awesome! Very helpful.

Everyone is so nice and helpful- especially Hanne & Patti! The facility is so clean and secure as well!

If I could give negative stars, I would love to. Our unit was “broken into” within a few weeks of us moving in. After moving in, any time we went to the storage unit with our keys, the keys would go in to the lock but would not turn. When reporting this to the employees, they always said “weird — but call a locksmith if you’re locked out”, and left it at that. After many failed attempts with our keys, we finally did exactly that. Upon entering the unit with the locksmiths help, we found that some of our belongings were stolen. These items made up about $2,000 in value (TVs, bikes, mattress things, etc). We realized the reason our keys weren’t turning in the lock any time we tried was because these individuals put a replacement lock on our unit (another public storage lock) after breaking in and stealing what they wanted. This clearly was orchestrated. Wouldn’t be surprised if the employees are very much aware of this type of operation taking place/purposely not warning people since they were useless/didn’t once make this suggestion to us any time we reported issues with the lock they provided. We have spoken to 4 different employees since we started reporting issues. We moved in to the unit in March, we noticed key issues in May, and now in August we’re finally realizing what was going on all along. Since reporting it, it’s very clear this is the norm for this location and for the staff. 0 stars for customer service, 0 stars for safety, 0 stars for ease of use. This place is trash.

The two ladies in the front always making me crack a laugh, love their strong attitude. Always courteous and ready to work, can't get off my head if they were really watching me when I was lost looking for my storage locker up and down for over 30 minutes, 😂😂 I definitely suggest this place!

Very nice and accommodating! I had to switch the size of my unit the day of and there was no issue. The place is kept very clean and AC is cool.

Hanne was great!! Super helpful!

Hanne, was amazing and has great customer service skills!

Hanne was great with the move in and moving out process! Great building, very secure

These ladies were so helpful and cheerful, even though they were exceptionally busy for a Sunday morning. Several people already waiting when they opened. And they were amazing.

Patty was amazing. So helpful and polite.

The close at 6p

Great customer service with the property manager Hanna helped me with my move out I have been with this public storage twice and they are great

Great experience! Super safe and clean! Hanne was amazing :)

I had a seamless move in with the help of Patty! I had accidentally booked a unit at a wrong location, and when I arrived Patty did everything she could not only to find me a unit at the right location, but also to help me save on the unit itself. She was so friendly and helpful, the units are clean, and access is simple. Would absolutely recommend!

This location in downtown Denver is absolutely professional, even on crazy busy days the staff here are patient and compassionate. Patty helped me through the process of getting a storage unit with no issues even tho I had to upgrade to a bigger unit, she still helped me with a smile on her face on top of having entitled customers needing service “on the spot” . Expect it to be a busy storage facility as it is in a high traffic location.

Thank you, Hanne! Such an easy experience and a very helpful staff!

Patty was the upmost helpful and very informative! Would definitely recommend this location!

They were so kind and helot me and my mom a lot

Hanne was very helpful and the units are really clean

Updated: David, District Manager reached out via phone to hear of and apologize for my experience negative today. He kindly waived any potential fees and ensured a redirection with this particular staff member would be had. I stand by my referral of this facility because of their cleanliness, efficient service and friendly associates. “The woman with a foreign accent hung up on me twice this afternoon and failed to mention another month of rent + a $300 cleaning fee would be charged as a result of leaving trash (i.e. estranged items). Her customer service and phone etiquette skills need improvement.

Someone put a random emergency contact number down when renting a unit. That phone number happened to be mine. I have now received over 50 calls over the course of the past 6 months about said unit. I have talked to multiple employees to remove my number and they have failed to do so. If my number can actually be removed I’ll change the review. Thanks.

Hanne was extremely quick and helpful and has the best service every time I’ve had to rent a cart!

Overall great facility. Secure and easy to access. Hanne was very helpful with my move in and move out process.

Hanne was great!

Ileah was great, she was fast and accommodating, and helped us get upstairs before the place locked down at 6pm. She made every effort to help us! thank you!!

Patty was very helpful and kind while assisting us with selecting & moving items into our unit. Glad we chose to go here!

A sketchy part of town a couple tried to ride up the elevator with us. The lady at the counter asked us not to let them up. Umm that's your job lady I told her we are not getting into a confrontation with anyone. The couple ended up leaving and the lady at the counter rode up with us in the elevator 🤣

Good for Storage and pricing. Closing time on weekends at 5

Hanne and the staff were terrific to work with. So convenient and responsive to our needs in such a bind. Highly recommended!

Hanne... Great service! Very polite and kind lady

Hanne treated me well. 10/10 recommend!

Very clean, amazing staff, easily accessible. Ask for Hanne, she’s the best! 10/10 recommended

Hanne is amazing and so helpful!!! 200 stars if I can

This property is super clean, Hanne and her team really take care of this Facility. Great location!

Hanne was great, the service was smooth and fast!!

Thanks to Hanne!

Great service from Hanne! Smooth and easy rental experience

Anette genuinely went and goes above and beyond every time I’ve needed help here - public storage already makes it so easy in this location to not need assistance, but when you do I’ve never met more helpful, knowledgeable and pleasurable staff. Thank for you Anette and Public Storage for being the easiest part of my move!

It’s a busy moving weekend like any weekend and this 7 story storage building has one employee on hand. Well I’m now in a line of people all waiting to get IDs back because the manager has to have a sandwich and didn’t feel it important to mention to any of us that she would be locking up. She’s also 5 minutes late at this point to reopening (still no sign of her, and it’s been a 35 minute wait for everyone.) To top it off, this public storage wants to double rates after already slowly raising them over time. Almost guarantee it’s not to have a second employee on hand so that the place is actually open for their posted hours, but to line the owners’ pockets.

Hanne was very helpful and one of the kindest people to deal with

Hanne was very helpful with my storage

Great service from Hanne and her team!

Doubled their prices on us after two years and in general just terrible hours.

Does anyone understand their constant rate increases they are gouging the customer

Patty and Hanne did a fantastic job!

Great service after a misunderstanding with the rate. Hanne was fantastic!

Their hours are terrible if you work a 9-5, and the way the building is designed causes the units to be inconveniently far from the parking lot. They close at 5 so it’s nearly impossible to grab stuff after work on a weekday, which is important to me as I only rented in this location because it was close to where I work during the week. I’ve rented at multiple Public Storage locations which were all open until 9 with after-hour access options, and given this building’s multiple layers of security (code at door, code in elev, then lock on your unit), I find their access hours incredibly unreasonable. The units are nestled into a 7 story building, and are far from your car through elevators and down long hallways. Do NOT rent here if you have lots of stuff or heavy items to store. As others have said, they have limited carts which are often already taken, and some of the carts that are there hardly steer making moving exhausting. On my first day I saw people using carts and asked the staff where I could get one… they said they were all taken and that Public Storage was “lucky to have the three that we do have”. Lucky? Buy more carts and offer appropriate services to customers renting your poorly designed storage space.

Hanne was great!

Hanne Was very kind to me she help me move storage to storage very very quickly I thought I was gonna take me to three days but it took me 15 minutes thank you so much

Hanne is a literal saint. She helped me fix an error in contract that potentially would’ve doubled the cost of my rental. She is kind and I truly appreciate her patience with me and being able to amend a stressful situation that was out of both of our hands.

Hanne, the manager is very polite and kind. The place was clean and secure. Easy access off I-25 and I highly recommend the place.

Debbie was very helpful and quick to help us out with our storage today! Thank you So Much!!

Great service! Helped me out promptly. Hanna helped greatly

Hanne is beyond helpful. Clean facility and feels very safe. Thank you!

Hanne was my customer service today .she was helpful kind

EXPONENTIAL & UNJUSTIFIED PRICE INCREASES On January 1, 2021, I began leasing a storage space for $64/month. In July, 2021, the rent was raised to $77/month. IN APRIL 2022, RENT RAISED TO $100/month. THIS WAS A 40% INCREASE IN RENT IN LESS THAN 1 YEAR. I only received one email notifying me of these increases and did not consent to them. I believe this is an unfair trade practice because renters are forced to either get rid of their belongings or pay increased rent prices way above market rate. Furthermore, the facility did not increase access or any other service that would justify the increase in rent. Although the facility itself is very clean and feels safe, I am giving this facility a low review because RENTERS CAN ONLY ACCESS THEIR UNITS BETWEEN 9:30 a.m. and 6 p.m., which I did not realize when I rented the unit. Furthermore, the advertised price did not include hidden administrative fees and lock fees, which totaled $45. The fact that renters cannot access their units outside of business hours is completely inconvenient for working people and, if I had known that, I would not have rented the unit.

Hanne was great, I have been having this storage for 4+ years. And I love working with her.

Great service from Hanne and Annette!

Hanne is an amazing manager. She is very helpful, kind and works hard for you to be a satisfied customer. This is the best manager I have ever experienced with Public Storage.

Hanne, the property manager, has been so kind every time I have been in. I appreciate all the customer service!

Hours are terrible for anyone who works a 9-5. Never a cart available to move your items. Elevators always smell like cigarettes. Your last month is not prorated, so you pay for the entire month even if you move out on the 1st Staff are unfriendly, obvious that they hate working there

Debbie hooked it up! She was great, very nice people here.

Great service, easy check in, nice facilities

Hanne the manager was great

Hanne was awesome!

hanne was very sweet with helping me move out! loved the time here

Hanna was great. Made renting easy.

Debbie was great! Very helpful.

Only open during office hours. Meaning even though you have a door code and the elevator only let's you go to your floor you get to your stuff on their schedule. Their flat carts are basically all gone. Won't cut locks anymore if you don't have your key. All changes since I first rented. Nice enough people at the desk.. but I'm happy to be done with them.

Hanne was excellent! Great service.

Hanne was wonderful and very informative!

Hanne was great! Super helpful and easy process!

Hanne was great in accommodating my needs last minute. Definitely recommend!

Hanne was great and really helpful

Hanne and Debbie are kind and amazing. It was the easiest storage experience I've ever had. Do yourself a favor and get a unit on the first floor!

Great checkin with Hanne! Quick and easy!

Clean and easy access Hanne was very helpful.

I had a great experience. The property manager Hanne was very helpful. Thank you!

Hanna was amazing!

Debbie and Hanne were great! Needed the space for a short period and they were super helpful

Hanne was amazing and helped me with everything and was very nice. 😁😁

Hanne was great with getting me a storage unit super quick and made my experience easier than I could imagine!!! Definitely would recommend to family and friends.

Hanne Is Awesome 🤗

Hanne was very helpful and the unit was clean.

Hanne was professional, helpful, and charismatic. I am trusting of this company because of the excellent and intentional service

Simple and friendly experience! Hanne was wonderful in showing us unit options to ensure we picked the right option for us. Thank you!

I appreciate for the help Debbie!!

There was a delay in receiving my access code for move in, but Hanne at the front desk quickly helped me get access to the building and explained the process of entering my unit. I was welcomed with a smile and friendly interactions!

Amber was fantastic today. I greatly appreciate the help! Thank you. P.S. Hanne too 😃

Definitely homeless people living in the storage building. The floor my unit is on REEKS of urine. Moving my items out ASAP.

hanne was great and very informative!

Hanne has been so helpful considering the unfortunate circumstances of an individual that refuses to leave the premises that is causing so many problems and such a disruption Hanne however has tried her best to make a bad situation good especially for the rest of us that continue to store our belongings here five stars 🤩

Hanne was a great manager while we had a unit here!

Perfect location! Hanne was very helpful and made check out very smooth.

Couldn’t find my reservation. Paid for a 1st floor unit and then my “lost” reservation was changed to a 2nd floor unit. Elevators are a nightmare to use, there are homeless people beside the building come In and out.

Hanne helped me so much! Felt like my things were very safe and secure here :)

Last minute rental. Hanne was super helpful!

Hamner was super helpful! Made everything a breeze!

Hanna was extremely helpful in supporting my move, it made it vey easy!

Hanne was awesome!! Very helpful!

Hanne was extremely friendly and helpful! Amazing customer service:)

Miss Debbie is my Go to ! Thank you fox st Public storage

Ms. Hanne helped me out with my storage unit. Super friendly and super helpful =)

Hanna was very kind and helpful. Place is clean and safe and great!

This is a large storage facility yet somehow they only have 2 carts available to renters to move their stuff. On 2 separate occasions I have had to wait more than 30 minutes to use a cart, and 2 other occasions I have had to hand carry stuff out in multiple loads. For the price you pay this is not worth it. If you want to move stuff in a timely manner bring your own cart.

Elevators are broken every other few weeks. Homeless people breaking into your storage unit and finding ways to sneak in after dark makes it completely unsafe and there are no cameras in the building except the main entrance which is AWFUL. Always busy in the morning and the bathrooms are usually dirty or locked. The workers do what they can to keep the place clean and they do all the can to make you feel like your things are safe. My experience with the employees have all been well and fine and they are all very nice. You won't have an issue with the employees ever. They will always help you as much as they can. It's the area itself that's makes this place pretty sketchy

It's nice to have a location near the ballpark, but even getting to it is hidden away on some back streets. The hours do not work well with people who work regular business hours. This storage is only open during normal business hours, so good luck getting anything before or after work, you won't. Customer service is horrible. They are very unwilling to help with anything. If anything, they pretty much stand outside the main door looking at their clock counting you down to when they close. If you have other options for storage, you should definitely go elsewhere. They only have 5 carts you can use, some of the other tenants will take 2 or more if they can. So, you need plan strategically to get a cart or bring your own wagon/cart. One pro is that their security seems to work well. You need your specific code to enter and use the elevator. Your code will only allow you to your specific floor.

Debbie was very helpful and help get me a unit in no time!!

Hanne was amazing and very helpful. The facility was great for the downtown residents.

Hanne was so kind and friendly! Thank you. Super clean and safe facility.

Really nice helpful staff. Hanne really made us easy

Hanne was more than helpful with my storage experience In Denver. Working with her was awesome, highly recommend you ask for her personaly she'll provide 10/10 service guaranteed

Property manager Hanne is very kind, the facility is also extremely clean in comparison to others. Security is top notch. Watch for price increases.

Great experience! Hanne was lovely and made checking out painless

Hanne was fantastic! Great service. Checkin was a breeze.

Hanne is a great property manager and I always had easy access to my stuff. I wish the pricing didn't increase but it's a good and secure spot

Hanne professional

These ladies are great people also they are harder than nails ! LOL

Hanne was great today! Always so friendly.

Hanne was an amazing help! This place is awesome!

Hanne was great and very helpful!!

Hanns helped make this experience really easy and made move in move out smooth.

Great experience, safe and convenient location. EASY move in and move-out. Hanne was wonderful!

Hanns was awesome Keep the awesome vibe you have

Great experience with Public Storage. Hanna did a wonderful job taking care of us.

Debbie and Hanne are outstanding. They went above and beyond to accommodate me. I highly recommend thos location.

Hanne was a great help and the units and site facilities felt very secure. Thanks!

Building manager Hanne was extremely friendly and the storage building served its purpose well

It was cantankerous!

Hanne was really helpful. The unit I reserved wasn’t available but she did more than accommodate my needs. I would recommend.

Hanne was 5 stars thanks!

Hanne was great! Thank you.

Convenient location. Usually not busy. When they are it can be hard to find a cart.

Tim Daniel, Hanne, are PHENOMENAL with their customer service. In my move from Salt Lake City I misplaced the keys to our unit. They had me fixed up within a day with smiles on their faces! Being a business owner myself, I so appreciate the lost art of proper customer care. They all deserve 5 stars! The facility is clean, fairly priced, easily accessible, and every staff member I’ve spoken to has been nothing but kind.

Really nice storage but they could go a little later on in the evening instead of at 6:00 and 5:00 that's the only Downer part of it

Fast service

Daniel did an excellent job an Hanne is a fabulous trainer

Hanne & Daniel we’re great hosts definitely the place to come 😁

Hanna was very helpful with securing my storage with a new lock. Thank you!

Hanne was outstanding in helping me get my storage.

Debbie was very nice and helpful.

Would recommend looking elsewhere. 4 months in to having a unit they sent notice of a 30%+ price increase. Classic bait and switch tactic. Additionally, hours posted are not office hours, it's also the only availability of storage access despite staff not providing any assistance with access to your unit.

Great service.

Hanne was terrific!!

Hanne is nice and sweet! And the building clean and has good access

Hanne was great. Storage unit was clean and nice

Hanne was fantastic!

Great location. Staff have always been very understanding.

Great service! Hanne was amazing, really helpful, and pleasant! Highly recommend this location.