Public Storage Self-Storage Units at 121 E Old Broadmoor Rd, Colorado Springs, CO

Channing was very helpful. Overall, great customer service

Needed to find a unit that was clean , secure and affordable and im glad i chose this location . This place is much better than my last storage unit . Its always clean , its very secure / safe and i never see sketchy people trying to sleep in the units . But i think the best part of this place since i came there has to be channing the front desk person. She helped me with finding the right sized unit , get a goid rate for it and even suggested a few good moving companies to help me at a mucher lower price than what i was originally gonna go for . This place rocks!

The absolute most friendly and thorough service! Channing made the process so easy by walking me to my unit, helping me figure out my gate code, and helping me download and sign into the app. Super start employee ❤️

Channing was very helpful I’ve been at this location for a few months now and have zero complaints I always get wonderful customer service

A friend recommended me to this storage facility and I got to meet with Channing in the office. She was friendly and helped me every step of the way and confirmed the details from my online reservation and walked me through everything. I am very happy with my decision and how clean my unit was when I moved in.

Channing is amazing and super helpful! The facility was super clean , there were no issues with gates or app. I recommended a friend already and would do so again every day of the week.

Was nice and easy to get set up with a storage spot. Thank you.

Channing was kind and professional property was nice and clean. :)

I will give four stars for the place on old broadmoor road. The safety and great personality at the front desk not only showed me great hospitality at every storage unit, but even though the security storage's computer and transaction system needs a huge update, she was able to go "old school" and enter numbers manually. I particularly didn't like that part of our transaction. So I would hope in the future you as a company update your system to make it easier for not only the customer but your employees. That's my only complaint. Other than that, great spot. Thank you for your services and wonderful staff.

Tatyana and Channing were Professional, Courtious, Competent, and Provide excellent Management Services. I'm lov'n Public Storage. 💰

The property manager ,Channing, is always super helpful and sweet. This is the cleanest storage facility I've ever rented with. 10 out of 10 would recommend.

Channing was soooo amazing and helpful! Could’t recommend enough!

Channing was so helpful and accommodating. Nice facility as well.

Property manager, Ms. Channing was very helpful with helping us acquire our storage unit and very polite walking us through the steps and finalizing everything

She was very helpful and patient.. Channing

Friend and great with communication set me up in no time

The front desk attendant was beyond helpful and friendly. She made my experience seamless and easy.

Channing at the front desk was super helpful when I was locked out of my unit—the space is very clean and a wonderful place to store your stuff! Friendly staff and great location!

Channing, She was so amazing and patient with our mother who has a disability . A very kind and competent person in her field

Great service and fast.

Channing was extremely helpful with getting my unit secured, she was a delight!

Channing was fantastic. If only the rest of my life was as entertaining and easy going as my experience here was. 5 stars !

Miss Channing was a big help with everything. Clean and nice people

Channing and this facility here are more than fantastic!

Awesome storage facility! Great customer service and Channing was a breath of fresh air! She was very helpful when I signed up.

Channing was an absolute blessing to me in my time of need.The facility was clean and the atmosphere was extremely welcoming. Plus all the great deals they have.

Channing is absolutely amazing the property is very nice too!

Channing was very friendly and professional

Channing helped me out so quickly and treated me wonderful would recommend this place to anyone in need of a storage space!

Good units

Great customer service! Brian did an awesome job!

I finally cleaned out my storage this week if and Jackie was working that day. She’s awesome! Friendly and helpful, worked quickly too. Great experience with these guys.

Pam was awesome give her a raise!

Gadget sales rep was curtious and returned my call excellant customer service with exactly the price quoted

Becky is a boss!

Patrick & Katie provided a Great first time experience! My boyfriend realized when we showed up that our unit was too small and they were genuinely so kind and helpful in assisting us!

Best storage experience I have ever had!!! Staff was extremely friendly and helpful!!!

Let me tell you first and foremost Becky was such an amazing person to encounter at the office today dude if I could give her more then 5 star for herself I would she was so amazing and wonderful to to us today I am.highly recommendation for this storage place she made the atmosphere and assistant to help today such ease Keep up the good work Becky mucho appreciated

So happy public storage bought this place out. They are redoing all the correct measures to insure this place is nice and secure. Love the staff , great group of people doing the best they can. Been working with public storage for many many years and they are a bunch of help . I've needed bigger units at times and they've handle it right away. Great job looking forward to doing more business 👍

Excellent storage experience! I didn't know that the unit comes with a FREE lock and key!! And I didn't know that it has an awesome light!!! I love this place! The staff is great too!

Great experience. Becky was wonderful in helping me move in. Even had a minor hiccup and she took care of it immediately!

Pam was awesome give her a raise.

Marie is terrific. There are other unrelated storage facilities closeby which are sketchy but this one is always very clean, well-directed, well-maintained, and safe. I am always impressed. Long term user here...the facility changed ownership a few years back but the quality has been maintained. The present manager Marie is wonderful, and now Becky. Sadly I recently found out that the average rates for 10x10 storage locally run $80-160 and this place is charging me $250 for this outdoor though I am a long time faithfully-paying user. I also had a truck and two men ready to move me in April but when my unit got hit by someone's moving truck in March my unit's door wouldn't open (after I paid for all of March due on the first and even April as they said it would be fixed but wasn't - but the owners comped me August for the April payment). When the corner outside (not on the inside as that moving truck hit damaged the inside wall which Marie saw) was fixed in midJuly and the door could finally be opened my friends had already PCSed. I am in my 70s on limited income and now have to pay to move my things out of this unit now, so trying to do it on my own mostly though I cannot lift some things. My own car was hit while parked downtown so being repaired most of August as previously scheduled through my insurance, so I was without a car for 3 weeks August due to the difficulty of getting the front bumper part, further complicating me doing this move on my own when this unit was finally open for my access again. I have found a place that will give me the first month's rent free, is climate controlled indoor with good hours and monitored & locked for only $126 for the same 10x10 space. Am going to move this month though have to pay the $250 for September after I asked if I could pay their current rental rate rather than what they charge me for September while I finish leaving, but it was denied. ADDITION: They billed me $300 for September' rent (which I paid as trying to move all by myself) ...sigh. Guess they don't want me to stay.

Melanie was so great when I showed up late to grab a unit! So glad I could stop by to store my stuff here!

Pamela is awesome!

Safe and clean. They were extremely helpful and the storage units are very secure.

Marie is awesome

Marie Is a wonderful person. She is great with all of our needs and helpful when we need it.

Thank you, Marie!

Marie is amazing and made putting things in storage so easy! excellent excellent customer service!!!

Marie is wonderful! She is very knowledgeable.

Marie at Public Storage has always been so helpful to me and my partner! This is the best location I’ve worked with involving storage! Would recommend!!

Marie was so excellent! Her exceptional customer service, friendly demeanor, and willingness to go above and beyond made my storage experience effortless and stress-free. I highly recommend Marie for her professionalism and dedication to ensuring customer satisfaction. Thank you, Marie, for your outstanding service!

I have had many storage units and this is absolutely the best I have found. The property is very clean and Marie is amazing. I love knowing my belongings are safe. I have rented multiple units at this location and Marie is always extremely helpful. Thank you so much!

Thanks for the amazing customer service Marie!

Marie was very helpful!

Marie at Broadmoor Public Storage could NOT be more helpful and cheerful. Through multiple rentals, she has always been the best!

Love this place. The property manager has been extremely helpful with renting units and any other issues I have had. I have a total of 5 units with them. Highly recommended!

The worker was very respectful, and patient. %100 recommend keeping your stuff here!!

Billie Jean, is the best property manager I have ever met. She tries her best to meet all her clientele needs, and she tries to go above and beyond she does what she can and what she cannot. She’ll find a way I give thanks to her.!!!

Marie was amazing!!! I had a difficult move recently during a PCS and she made the experience so much better! Thank you!

Marie was very helpful with my cross country move. She was professional and knowledgeable.

Marie was really helpful and the property was really clean and secure!

Great place! Nice manager !

The customer service is great Angie will do everything possible to help you out and get you satisfied. Good price and security. Fully recommended.

Marie is awesome.

Very nice staff.

I called for information and Marie was very helpful. Thank you!

I received wonderful customer service from Marie. She was well informed on the facility and answered all my questions. She is a great asset to your company.

Nice and clean easy access and most of all management is very efficient and professional. Thank you very much

Just started renting a storage space here a little over a week ago. So far it's been exactly what I expected. We dealt with Brandi while signing up and she was great. She's very friendly, personable, and knowledgeable about not just the unit but the area as well.

The Store Manager, Brandi, was a delight to work with. The paperwork process was uneventful. Only downside was that the paperwork seemed endless. I could have grown a beard before the initialing or signing documents was finished. But that is business. Our conversations got us both laughing - it was a cool experience from start to finish.

Our experience at Security Self Storage was absolutely wonderful! Brandi, the manager, made sure we were completely taken care of. I knew what we stored was secure. This is my best experience yet with a self storage place. And…it is so clean! Security Self Storage feels safe too. Thank you!

Kim is very friendly and helpful and the place is clean and secure!

Polite people and clean facility!

Great customer serviceI It is so nice to experience good service. When I go into the office they remember me and my name. We need more people like that working in our businesses.

that good thump star. Very nice place.. and they are easy to work with... I love it place is quite :)

Great place

Very kind person that help me 5 stars

This storage facility is well maintained and has friendly staff. Brandi was extremely knowledgeable, helpful, and answered all of my questions. This is the best storage facility I've ever used.

Friendly and knowledgeable staff!

When I have to deal with management, Brandi is top notch. The place is always clean and well maintained.

Facilities are clean and well maintained. Brandi was amazing to work with.

Brandy the manager is top notch. We always feel the property is clean, safe, and well taken care of. Highly recommended storage facility!

I've been with this location for many years, and I have always had a pleasant experience each time I engaged with the management. Brandi in particular was especially helpful and friendly, I always enjoyed my interactions with her. She has been exceptional in her service every time. Thank you Brandi!

Enjoyed getting to know Brandi.

The facilities are clean and well maintained. Brandy is fantastic to work with. She's very responsive and professional.

The manager Brandi is super helpful and friendly. I love that it’s clean and secure.

Convenient and friendly experience.

Not only is this a good central location for many of the Springs SW communities, but Brandi is helpful, eager to do the right thing, and empathetic to our needs.

Great professional experience. Great storage.

This place is great...great customer service, very clean & safe. I highly recommend Security Self-Storage!

This self-storage is one of the best I have used. With a wonderful manager Brandi, this is a top pick in Colorado Springs.

Super helpful and friendly staff, went above and beyond to help me. The location also feels very secure compared to other self-storage places I’ve seen. Would definitely recommend.

Brandie the manager was absolutely amazing. Informative and more then hospitable. Facilities are clean and easy to use.

Great staff, great customer service, great property! We had two storage units at this location for about 3 years and had zero issues. Definitely recommend!

Great people, good prices, however in the summer months there were black widows in my unit. It is Colorado and they are native so it wasn’t a huge deal.

Brandi truly cares about my move and my satisfaction while renting storage. Thank you.

Excellent place to store your extra stuff. Brandi is an excellent manager and was attentive to all our needs. Would definitely recommend!