Public Storage Self-Storage Units at 4403 E Platte Ave, Colorado Springs, CO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $53Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 40/moParking 10'x25'
$ 40/mo $53Best Price Label
- Uncovered parking
10'x10'Online only price$ 81/moMedium 10'x10'
$ 81/mo $108Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $159Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 148/moLarge 10'x20'
$ 148/mo $197Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
4355 E Pikes Peak Ave
Colorado Springs CO 80909
Self Storage Near
5240 Edison Ave
Colorado Springs CO 80915
Self Storage Near
3775 East Pikes Peak Avenue
Colorado Springs CO 80909
Self Storage Near
2460 North Powers Blvd
Colorado Springs CO 80915
Self-Storage Near Colorado Springs
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Colorado Springs Storage Units Near Colorado Springs Airport
Storage units in Colorado Springs are between Murray Boulevard and Town Center Drive, not far from the Colorado Springs Airport. Self storage here includes outdoor units in numerous sizes with drive-up access, car storage and boat and RV storage.
Wildflower Elementary School families can use 5x10 storage units to hold all the kids' bulky toys for swimming, boating and play at Memorial Park. Off-season clothes and holiday decorations can be stowed in there as well.
For residents of nearby Montecito Apartments with duplicate furniture, a 10x10 storage unit will hold couches, dining sets and assorted tables to keep shared space clutter free.
A 10x15 storage unit is ideal for stowing your canoes and kayaks, plus a lot of garage clutter. And the drive-up access makes loading and unloading super easy. Just look for the Public Storage Orange rollup doors.
If you are new to Colorado, we have 10x20 storage units to help with your move. These roomy units will hold about five rooms of belongings, super close to the Colorado Springs Airport.
Car storage and RV & boat storage are available on-site as well.
Colorado Springs Public Storage has a solution to fit your storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 639)
And play Billie Jean it would be nice if every business had an employee like her.
Lily is great! She is so helpful! I will recommend this location to everyone!
Very friendly and helpful!
Extremely helpful! The employee working today was wonderful
Thank you Lilly. I appreciate you.
While the staff at this location has been nice, I had to leave because my vehicle was damaged by rodents and then vandalized. The vehicle was stored from mid Sept to July1. When I started it to leave, I had no brakes. A Mechanic found that an attempt to unscrew and remove brake lines resulted in what could have been a severe accident. There apparently is little policing of the vehicle storage.
I moved and decided to check out storage units again. I was so excited to see Lily at this location! She is the best and she answers all questions patiently and kindly. She is a huge asset to the company. I have sent several people to rent from public storage simply because of Lily’s customer service.
Rosalinda has really good customer service ! Had an answer to all my questions!
The current manager as of 5/15/23, who transferred to this public storage a month ago, is wonderful! Wish I could say the same for the rest of the Public Storage office manager at this location previous to her and other locations as well, in the past 10 years that been renting from this company. After luring you in with their specials and (I believe they get compensation per unit;) and decent fees per unit/month, it becomes a spiteful game of threats if your late out the gate, charging upsurd late fees and threats of fees for late out the gate, the phone calls reminding u you were late -9:01pm or after. I understand this is their protocol, but these ladies go out of their way to speak at you rudely⁶
Put a truck camper into storage almost a month ago. Was referred to this location from another because they had outside parking space. Was told all I needed was a bill of sale for it to be there. Then spent an entire day getting that bill notorized for their policy requirements. A week ago tried to store my truck with the camper in the spot and was told that policy requirements said everything in the spot had to be in my name, the truck is in my wife name. Also, then was told that the truck would have to have a separate spot if it stayed and it would have to have a notorized bill of permission from my wife to fit their policy. The discount offered for this possible solution was low. I'm frustrated by this entire bit. Overall, 3*. Storage space was used, yes. My initial price was ok,yes. The following issue from just trying to store stuff was unpleasant and an employee saying a rotation bit if 'its just the policy' was frustrating.
Very friendly staff. Accommodating when an issue arose, and problem taken care of immediately!
Brenda was great
Brenda and Jennifer were great. They were alot if help and all I can say is great things about them. Thank you again Brenda and Jennifer.
Great customer service. Asked about a waiver for upcoming price increase and was helped by friendly staff to get a delay. Much appreciated.
Brenda was very friendly and helped with all my questions.
Brenda is the most courteous, intelligent and conscientious person. She went out of her way to discover answers to our questions and could not have been more kind on the process. Thank you, Brenda!
Like feeling safe for my things in an unsafe neighborhood
Thank Mrs.Brenda so much for everything she did very very helpful nice and kind.
Wonderful experience and very helpful!
Great spot. Great service. Unit is in very good condition.
Brenda was bery helpful. Thanks again.
Brenda was awesome and found us a nice spot for a great price!
Very polite and respectable and insured that I knew exactly where to where to go and what to do I appreciate that help
Been really good to me been there for a little over a year.
Raised there price almost double what I signed up for. As to the Management they were always cordial and have applied for a better price for me. They tried to help the best they could. Corporations are incredibly insensitive to the financial crunch we're in.
Love the Property manager Brenda!!! She is just so awesome and helpful.. needed last min help with storage and she made it possible with no stress or issues 10/10 recommend coming here !!
Brenda & Hunter helped find me a storage that worked for me even tho there were none at that location thanks guys
Brenda is an awesome woman she helped us when we really needed it. She went above and beyond. I love the storage unit. Customer service is excellent! Definitely recommend! :)
Brenda is amazing. She got me a unit instantly and was super informative and very friendly!! Totally recommend getting a storage unit from this place!
Brenda violated privacy by entering my unit without permission or any logical reason she denied it even though she was on camera she is a horrible person to deal with she made very racist remarks about customers while unaware that we were close enough to hear! She verbally attacked my employee and had no remorse for her episode or unprofessional manner
Property Manager Brenda helped me out at this location. Very friendly service and in and out of office within 20 minute. Prices are cheap at this location and highly recommended for military personnel.
Brenda was very knowledgeable, efficient and super friendly. What ever she is being paid it is not enough. Beat customer service I have received in a long while
Staff was rude unprofessional.
Brenda was super. Very helpful & explained everything so I could understand. She even came out to my unit to show me how tge lock worked. It's been a long time since I rented a storage unit.
Brenda the property manager was amazing and super friendly. Made the process super efficient
My granddaughter rented a unit. Clean and close by.
Brenda did a fantastic job she was very friendly explained everything to me in a way I could understand and I look forward to being a customer with public storage thank you very much
Brenda was very helpful in meeting my storage and financial needs. I highly recommend public storage.
Brenda was very pleasant to work with and very helpful in making sure the unit was clean and that I was able to have plenty of room for the truck and access to work inside unit. Ty. Brenda
Freienly service great security..
Thank you Brenda for your help, you were awesome!!
Brenda is very helpful and friendly. Thank you Brenda
Brenda was amazing! Quick and easy service and was able to get me everything I needed!
Brenda was awesome thank you public storage
Stay away had a unit for years fell behind got my notice and the unit was sold before the 30 days was up. Complete thief's
Ms. Brenda gave me excellent service at property 24101 Colorado Springs!
Brenda was great showing us around giving us all the information we needed and more.
Brenda was amazing and informational
I've been with public storage since 2019 and I've have awesome service from them the whole time!!!!!!!!
Brand was fast, efficient, polite, and knowledgeable.
They are the best. Helped me out very much today thank you for everything
Brenda is amazing, she did a great job. Her customer service skills is out of this world!
Brenda was great. I was having a bad day and getting flustered She was really nice over the phone. She’s the reason I rented at this site. I had other options closer , but they made it worse. Thanks Brenda!!
Brenda was very helpful. Seamless process!
Brenda was great! I recommend her to anyone!
Brenda was great
Brenda helped me tremendously and made the process super easy, she also gave me a cheaper deal than expected!
Convenient location & staff is great to work with.
Brenda is awesome and helpful with a difficult time. She's the best
Very nice accommodations. The customer service rep was very helpful and very very nice.
Every time I’ve used Public Storage it has been such a wonderful experience! I highly recommend them. I’m especially impressed with their customer service. At the location on Platte Avenue, there is the sweetest woman working there :) I will always use them for my storage needs.
Brenda was amazing, I highly recommend this place. Fast and easy and she was very helpful!!
Brenda went above and beyond to get my in my unit. Even worked through her lunch shift to get me in.
Brenda was wonderful and accommodating answering all our questions.
Brenda was great with customer service!
So the girl that came to my attention today was Lilly. I walked in the office and she was excited to assist me. She remember that I was wanting a glass divider with a box for all my collectable glasses. She was very helpful in selling me these items. She has a great personality and a very nice girl. I appreciate her help and customer service. I know that if anyone needs anything from her your be very happy with the results that you get from her. Thank you Lilly very much for your great customer service I do appreciate that. Thank you again.
My husband and I are moving out of state and our travel plans got moved back so we had to rent a space on short notice to keep our things in the mean time. Kamlyn was so sweet, helpful and speedy! She got us into a unit as well as a spot for my car and was super friendly and helpful as well. Best, easiest and fastest experience I’ve ever had at a storage place !
Simply Amazing! Even in an emergency She is the Bomb.com! Had to get some special accommodations done and she did not blink twice! Perfect customer service. Would definitely use them again if I had to!
Customer service was fantastic.
Kamlyn was very curtious and helpfull from begining to end.The only thing that is not her fault is having to buy a lock once you are in,you should put it in with the total. Other than that great Thanks Kamlyn you are great.
I store a travel trailer here. After taking it out for a month the tow truck driver backed into the wrong spot. When I received the phone call they said no problem they'll change my paperwork to show that # parking spot. Rent has gone up a little but still less than anyone I contacted.
Long time customer of Public Storage. Their customer service reps, like Camilyn, are so helpful and nice. Will continue doing business with them 👍.
Kaymly, manager, is wonderful. Everything was explained well, all my questions answered, and she gave me a site tour before signing on. The onboarding process was very efficient and I would recommend this convenient location to anyone who needs storage in the area. Thx
Very professional did a great job with helping me out. Nothing but good experience.
It's easy access to my storage
Yazmine was amazing thank you for fast service.
Horrible management!!! RUN AWAY
Yazmine gave excellent service
You vacate on 3rd of month. Instead of keeping rent they could refund a portion. Especially when they will rent it again. If I could give a zero I would.
Brenda is the bees knees. 10/10
Good place to store stuff
Us mine was very helpful and professional…Thank you…
Brenda provided excellent service. Everything was smooth and easy.
Yazmine was awesome!!!!!!!!!!!!!!!!!!!!! very helpful!!!!!!!!!!!!
Yazmine was a great help.
Wonderful front desk ladle brenda fast friendly
I had a great experience at this location. I had to transfer to this location from a location that was too far and they made it so easy.
Horrible place, worst manager ever, she is super rude and cusses at the renters in front of other people. I would spend your money somewhere else.
Brenda was super helpful, RV storage spaces that are affordable are hard to come by right now and she met my needs!
Yazmine was very professional and courteous! Great customer service and work ethic! Will use this storage unit again in the future !
I just got an RV spot from Brenda and she was very helpful. I've been using Public for storage for years, but Brenda told me about things I'd never known. She's very thorough when you get set up and the spot is great! I highly recommend Public storage.
Brenda was very understanding to my needs. Thank you again
Amazing customer service!
I got to leave a shot out to Yazmine for informing me well on the storage unit I needed. She took the time necessary to provide us great service!
Yazmine helped setup the app , thank you.
Amazing customer service! Great prices! Good security!
Yaz thank you so much for your help.
Very rude when we where moving out of our unit. No respect and very insensitive would not recommend.
Mrs Brenda was amazing. I couldn't figure out how to get my code to work and she came out to help me. It was simple but she made me feel comfortable.
Brenda was great! Got everything taken care if quickly and everything worked just as she said.
Manager is an angel
Great staff, Yasmine W helped me find the best deal for all my belongings, highly recommend this location just because of their service
Brenda with the platte location was very helpful and set me up quickly and easily. Thanks!
Decent place to have a cry if you're freaking out about health stuff.
Friendly staff, good availability and you can get boxes, tape and other items to help you pack
Hey Brenda is awesome here! Will be coming back!
Great Customer Service, Brenda was very helpful over the phone and in person; rental process was easy and straight forward.
Were is unit JO11
Mrs. Brenda and Katie were a big help. I got a unit that worked the best for my family and I. Very knowledgeable ladies and I recommend using either location. Thank you so much.
Brenda was awesome. She was very helpful and polite. She went through everything making sure i understood the entire contract. She made sure that my code worked and walked me over to where my unit was. So far i have nothing but good things to say about the staff here
Yasmine was very friendly and helpful with great customer service !!! Thank you for everything you are totally awesome person keep up the great work!!! 👍👍👍👍👍
There is no reason to be rude to a customer that needs help. Especially on a first visit. Not happy. Update: Contacted by district manager. Updated rating since company showed they cared by reaching out to me and discussing incident.
This was a wonderful experience and Brenda was the best her service was very good 👍
So far so good paid one month in advance will update review when corp sends me my refund
So just a forewarning they don't lock you into a contracted rate for vehicle parking spaces so where you start out at $38 a month or whatever price I did two years ago for the two spots I have in there now I'm almost $50 is it cheaper than other places in town yes but at the same time but it's an uncovered car storage your vehicles are out in the elements it's just a parking space they want to keep playing games with people and raising rates in the middle of covid-19 cuz they raised the price twice since covid-19 has started so they're trying to price gouge people because they know more people want the spot somebody that's going to customer for 2 years now apparently is it probably going to pay some farmer $20 a month ago Park his cars out there or I can go get in to another place that's like $75 ended inside or at least they have covering so what I rather pay you an extra twenty-five bucks and get my car actually covered from the hail or have it out in the open not that anybody cares just a forewarning before you try to use this place the people are very nice the place is okay maintained I've been very happy but again I'm paying for a parking spot for $100 a month for two vehicles why do you got to keep hiking up the price on people you getting a $83 a month wasn't enough I'm getting punished for sitting in the spot longer is that what it is
Brenda was a great help, awesome lady
Very personable, great deal!!
There was great customer service, however the prices were very expensive. I went to a local storage unit, down the road, and they were about $80 cheaper. I would only use public storage if it were my last choice.
Brenda was v friendly!
Brenda is awesome! Thank you!
Brenda the property manager was extremely helpful and very nice. Overall great service and highly recommend this location
Brenda was awesome and very helpful.
Yaz saved our lives with a great priced unit and was very helpful and very nice! Gave us great service and definitely will be future customers because of her. By the way y’all are WAY better than U-Haul!
From what I personally can relay, as an observer vs.Tenant with this storage facility. Is the Hospitable and attentive New owners,which have really cleaned up the place.there are Some minor maintanence errors like mini pot holes in the gravel and i personally feel the storage areas could be more maintained cleaning wise. Other than that though this storage facility is quite secure and accomidating to its users.
Yaz was the absolute best help she’s the reason I came here
This management is a life saver . Miss Brenda is always so helpful and always so kind . Feel like family here much respect and love . Thanks for everything. !
I got a second storage and Brenda and Jennifer really know what great customer service is
Brenda was very professional, kind and helpful.
Brenda was very helpful and made the whole experience very quick
Helpful people and a secure location
Brenda is always so kind and helpful love tgid place
Good service, secure yard.
Helpful and knowledgeable staff, with a very professional manner.
Brenda was awesome
Brenda gave me good service!
Brenda and Jennifer were kind, helpful, and quick. I give the staff full marks. Also, having a staff member who lives on site is an incredible boon for the location.
Walked in to get info on some storage units for a 1bdrm apartment the ladies inside were very informative and made sure I had the right size and gave me prices. Told them I would be back in to get a space when moving out of my house in September.
Brenda and Jennifer are amazing great experience for my first experience
The staff at this location were amazing, I was treated very professionally. Upon arriving to secure my storage unit, I was greeted and immediately felt very welcomed. They took the time to personally show me the unit I would be renting and explained everything to me clearly; leaving me very satisfied with my choice in choosing public storage. Thank you for the awesome experience!
Ugh this place is sorry never again can't wait to get our stuff out this storage I'll never go to this place again.
I worked with Brenda super lady thank you. I called her at 4:30 and was in a storage unit by 5 and got 50% off my 1st month thank you public storage
Brenda made getting my parking and enclosed storage units very easy, and she worked with me to find the exact locations that I was interested in. Much better than other local storage facilities.
Love this place. Rented there like 3 times now. Brenda the manager is such a sweetheart and so helpful
Great service and great place to keep our belongings!
It does what you expect, holds your stuff.
Brenda was helpful
Brenda was wonderful! Thanks
Brenda was awesome and enthusiastic despite the heat and social distancing. Got me checked in super fast and made sure we had everything we needed. Unit was spotless and the door was super smooth with a good sliding lock.
Brenda (the property manager) is very helpful, understand, and nice! Great experience!
Very Nice Folks. What can I say. It's a storage business. Clean units and grounds. Very friendly and helpful. If there was a High Standard of customer service, Mrs Michaels would be the Gold Standard. OH! Can't leave the rest of the bunch out.
I have been with this facility since Aug 2002, and I have never had a negative experience. The current managers, Brenda and Yazmine, do an absolutely amazing job of ensuring client satisfaction. Most recently, when I needed to downsize my locker size, both Brenda and Yazmine displayed remarkable creativity and flexibility in devising a new arrangement that I can live with. I have also known the District Manager, Ms. Tiffany Merrill, for more than 10 years, and this store is yet another example of Tiffany's competence as a supervisor.
Public Storage is hands down the best storage facility on the planet with customer service to match!!! Thanks for making it easy!!
I have had 2 bad experiences with this place. The first was my own and the second was with my son. If I would of known I would of told him not to rent from th them. I will never rent from them again.
It was a great experience and a great price! Brenda was awesome!
Brenda was very friendly and helpful. Service was quick and efficient.
Rolando and brenda were awesome!!! Unit k23
Rollando was extremely helpful, he showed us the unit, gave some ideas on the size of the safe and clearly explained everything. Awesome service
Rollando and Brenda was great! i have unit j10
Brenda and rolando helped me so much and was so respectful! Thanks Public storage I008.
Rollando showed me an 10x12 unit and ill be moving in!
Rollando in unit L17 and he is awesome. The best clerk ever and the units and property are awesome. Never have to worry about my unit getting broken into
Rolland, was so amazing with my payment he was very helpful and very professional. Highly recommend to talk to him for anything here at this storage place.
Brenda was great. wish the hours were a touch longer as i was rushed to get out of the lot before 9 pm
Brenda was quick, courteous, informative, very helpful employee. Glad I chose this location!!
The gate malfunctioned and damaged my car and the insurance company dragged their feet for over a month just to tell me that since the gate had never malfunctioned before that the company wasn't negligent and that is was just an unfortunate accident and I would be responsible for fixing my own vehicle. Guess I'll have to take them to court.
Great service from inquiry to signing. Brenda was very polite and knowledgeable about my needs. She suggested the best unit for my situation. Highly recommended to anyone in need of short or long term storage.
This is actually a really nice quiet place with a lot of really good employees the manager of the property is also super helpful and respectful to they always have a dollar special for your first month so it's always good to get in on that
Great storage!great location! Manager Brenda is amazing and very welcoming
Brenda was very helpful and informative.
Brenda was great and very helpful.
Place fantastic Rollanolo the BOMB moved into c211
Brenda has great customer service.
Nice people really friendly
Great place! Brenda was professional, informative, efficient & very nice.
Moved in space a018 and rollando was amzing!
This is a great storage unit with awesome prices the management is very kind I highly recommend them.
Very friendly good customer service very helpful and very understanding people that work there
Staff(Brenda) was very professional and covered everything I needed to know.Being part of the business in the past,I was impressed with her service.Thank you.
My son and I stopped by to view a potential unit. We would not be using that location yet Brenda was extemely kind, gracious and informative, Ended up 2 days late NO staorage unit was needed. However BECAUSE of Brenda's kind and progessional attitue myself and my have veen telling others about trying Public Storage first.We live in different states and are happy to know that Public Storage employs individuals like Brenda.
Brenda helped me and was very helpful got me a lower price than online I highly reccomend
Brenda was awesome help.
Great service, we showed up on a snowy Saturday afternoon. Storage was about to close, really nice lady took her time to show us around and answer any questions.
Called for information on storage units, talked to a young woman, I believe her name was Cara with a C. She informed me of units sizes, and the monthly cost per units. She was very helpful and informative, in answering my questions, at this time.
Very friendly and professional. Rolando was so helpful and courteous. He made the process very easy amd painless. I would for sure recommend their services to anyone.
Went today with my mom and was looking for a good storage unit. When we went we got a good offer from this amazing gentleman Rollondo and got a good until from him and excellent help for it.
Rollando was very nice and very patient with me gave me all the details I needed to know about my storage and was helpful and picking out boxes and all. Moved into D31
I recommend these storage. They have the best prices. Thanks to Brenda, I was able to get my space on time. She is very helpful. She worked extra time to help me I really appreciate it.
Brenda was incredible, made it so quick and easy! She was an absolute delight! They have 24 hour security and have cameras as well!
We absolutely love this storage facility. The manager is a great guy, that is always there to help out. And there's a security guard that lives on premise. Talk about round-the-clock security! 5 stars!!
Could use better security for their 24hr access units.
Good place the manager is amazing brenda was super nice and I was very happy with her is the best thing so helpful your lucky to have her as manager if everyone was like her the world would be greater place
Brenda did great and saved me money.
Brenda and Matt were very helpful.
Jamie was very pleasant very professional I will recommend this location 👍
Brenda was great.
I've worked with Brenda the manager. She's an awesome person very up beat. We have a moving company and she's always willing to send work our way. We are glad to have meet her and hope to have a long business relationship.
You can tell that Brenda love her job. She was a big help. Best customer service ever.
Brenda is the best storage professional I have spoken with, I highly recommend this facility. Brenda is a 10/10!
Brenda was very helpful, knowledgeable and friendly.
Brenda did a great job. Nice Lady.
Whats the time frame for gate access
Rollando was just what I needed!
Rollando and Property manager was amazing!
Great costumer service, Rollando is absolutely the most helpful person I’ve met in a while!!! Easy 5 stars!
Rolando is amazing! Got me moved to a bigger unit!! Thanks
Needed a storage last minute. Rollando, and Brenda were awesome. They made the rental process effortless, and fun. Very knowledgeable, personal, and professional. Best customer service I've experienced in quite some time. Even gave me a bottle of water, lol. If I ever need another unit, I will definitely return, and recommend.
Nice place Brenda made it fast and easy for me.
My experience was great Brenda made sure everything was satisfactory and she was a very fast and efficient worker definable will recommend because of her !!!!
Sign up quick and painless. Manager was efficient and friendly. Facility was clean. Why 3 stars? Hidden fees, including "mandatory insurance" of my tiny unit where I am storing junky stuff after a move just until I can go through it. All the extra costs are IMO deceptive.
Brenda was very helpful and patient during our visit. Our day would have been terrible without her help. Thanks
Rolando was extraordinarily helpful and the process was quick and easy. Storage space was clean and dry.
Brenda was amazing very knowledgeable and friendly
Rolando was very pleasant with his services and helped me with my truck situation and friendly plus respectful offered water on a extremely hot day especially. Good atmosphere !!
Normally storage is storage but my opinion is that this one is above the rest Pam and rest of the staff have helped me out with billing issues that were banks fault not theirs but gave me proof of it needed to fix &are always friendly even when reminding when needed with rules, payment or when anything suspicious activity has been notice in area
Rolando was extremely helpful and respectful
Typical storage place
Rollando was super helpful and made the process so easy.
Rollando helped me so much thanks !
Really good service! Rollando was really good and helpful.
Rollando was really helpful and amazing service!
Brenda was so nice and helpfull!! Highly Recommended
Rollando was helpful and very straight forward with the process and answered any questions I had great service
Although I was having a bad day, fussing with my ex-fiancé Rollando really lifted my spirits. He was very courteous and easy to talk to. Thanks for having such a great employee
Rowlando was great. Smiles alwsome, great personality. Very great with people.
Rollando was very knowledgeable!!! And helpful and kind!!! I recommend Public Storage wholeheartedly!!
Brenda is so friendly and helpful. She made things so fast and easy. She is great and so is public storage, WOW
Brenda is absolutely wonderful. Very friendly and knowledgeable. Can't say enough good things about her or public storage
Fast excellent service and friendly to top it off. Brenda knew her job and provided everything I needed done within minutes. A+++++
Brenda was amazing! All explained and clear communication
Brenda was awesome helping me get my unit set up.
Rolland had helped me on Sunday and gave the most excellent customer focus I've seen in a long time. It's because of his service I'll be recommending Public Storage to everyone who asks about a storage facility
Rolland had helped me on Sunday and gave the most excellent customer focus I've seen in a long time. Because of the service I received that day I would gladly recommend public storage to anyone and more specifically the Platte and Murray location. Thank you for your help Rolland!!!
Rollando was helpfil and friendly and very helpful. Great attitude.
Rollando got me in and out with no hassle.
Rollando the property manager is amazing and cute. Helped me know all the changes and upgrades which are amazing. He was very helpful.
Rollando is very helpful respectfull friendly. I love to see employees like this. Hes the kind of person that makes you want to come back .
Rolando was wonderful made my day very happy with the service!
Very friendly and helpful.
quick, easy, affordable, and honest. I cant complain.
Brenda was very friendly and made the process go by really quick! I appreciate all the hard work!
Brenda was very helpful to me she did an amazing job
Brenda was so helpful She really knows her job and enjoys herself It was great working with her.I'll be seeing her soon.
Brenda, did an awesome job explaining everything. The process was quick and easy and great customer service.
Thank you Brenda whit all the help today..my stuff I feel is safe thank you
I ran late but the manager Brenda was very helpful.
Rolando and Brenda are great very good attention
Came out to the parking lot to see if I was okay and to see if I needed anything. Rollando is the man!
Rolland was very pleasant to deal with. He got signed quickly and Efficient. And I am very satisfied with my visit
Thanks Rollando for helping my family and I.
Rollando and the site manager Brenda click their heels snap there fingers got me in and out and a great price great unit a secure clean property. What I recommend this particular public storage yes I would you to the people who work here
Tiffany,Brenda and Rollando are always very courteous and friendly. They always go above and beyond whenever addressing my needs. I will always use Public Storage.
The office ladies were amazing. They have great customer service. I was running late and they were ok with that. I will always go to this location. I love it!
Very secure and great price
Pamela has excellent customer service. Property is always clean and well kept. Keep up the good work! She is worthy of a Yeeeeeeeeeeeeehaww!
Pamela and Brenda are amazing! Very professional and helpful! They deserve a raise for sure.
Pam and Brenda are great!! Very knowledgeable!!
Brenda was really nice at the 4403 East Platte ave. Location.
Would give 0 stars but decided to give 2 stars because of the customer service. Pamela the facility manager was nice but business advertising for first month $1 is misleading. Made reservation online to get first month for $1, but I'm smart enough to know I would have to pay something but not as much as I would have to originally pay for a 5x10 per month. By the end of me getting into my unit. I was charged a one time admin fee ($24), their own special lock/keys keep my unit from being exposed by a quarter sized opening (19.99) and being forced to insure my goods with the company option although I already have my own renters insurance ($11) my grand total ended up being $57! Just $2 shy of what is quoted for a 5x10 for this location. I understand businesses have to get you in the door but please don't advertise $1 for first month. They definitely are going to recoup the funds by selling you special locks and insurance you may not need!
This is a good place abrenda great rep I give them a 100% rating
I have been here for about a year. My stuff is safe, dry, and I love the staff! They are friendly, helpful, and available. Facility is clean and easy to get to! Love it!
Tiffany, Brenda and Pamela have been very helpful and kind. I sincerely think they are the best choice for storage. I'm so grateful for their help.
Pamela was very helpful and very friendly. We're glad we chose this site. I would highly recommend this site.
Pamela was awsome. Very friendly and nice. Definitely recommend this place. Thank you guys, and thank you for being so secure aswell, keeps a peice of mind.
Pamela is absolutley knowledgable and helpful. Love the security of the lot and how easy of a process it eas to get my stuff stored. Definitely a stress relief after sixteen hours of driving. Highly recommend this location.
Great Property and the lady’s there are so helpful Brenda and Pam they helped me all along and are so friendly. I am very happy I chose to use this location. Mrs. Miller
Brenda was super helpful to us! Very military friendly
Fantastic customer service! I recommend this storage facility to everyone.
Pamela was very nice & helped me with my storage needs.
Pamela is the best. Easy to deal with and very thorough.
Good storage and great rates!!
I recently rented a 10 x 15 space and Pamela who helped me through the process, was awesome,she didn't miss any information she told me everything to watch out for as far as keeping my stored items dry and safe she just made the whole experience wonderful!
Pamela and Brenda were awesome when it came to finding storage for me They are very professional and go out of there way to help you get the most out renting from them.So any one looking for a place to store there stuff. Call Public Storage and they will help you find a safe place for you items you will be storing...
Really dark. Lightning poor
Pamela was very helpful in finding the right storage unit! The security that this location offers is great and I’ll know my stuff is safe!
Great service! High security! Friendly
Brenda in the office is very knowledgeable and accommodating! Great facility.
Great customer service! The property managers are always happy to help and are up front about everything. This place also has a great security system too and keeps your stuff safe!
Pamela was amazing to work with. Very helpful and friendly. Facility was clean and easily accessible.
I love the staff they are very respectful understanding and willing to work with you if you communicate with them so they are on your level. Very friendly !! It's the best storage I've had. Absolutely just love the whole place.. Thank you
Well I got the storage on September 12th and I kept forgetting to write my review but, in no way does that change how I feel about the service I receive. The front desk lady was abolustly 100% amazing. She explained everything but didnt say to much. Answered all my questions in full detail. Made me feel comfortable and that all my things would be safe. The best part, for a person in my situation, the abosulte best prices (even long term after any move in specials) for the best value. The best service I've had in awhile thanks to the wonderful front desk lady. I highly recommend.
Easy, fast and Pamela was extremely nice and very helpful. She also was very thorough in explaining everything about renting a unit.
Very clean and such a sweet and helpful staff
Pamela was amazing and super helpful. She was able to help us figure out the appropriate size unit based on what we were bringing in. Great customer service skills and a very nice person.
From the first time i met pamela the feeling that i could rest easy leaving my personal belongings in her and her staffs care was a easy decision to make. thanks
Pam is very nice and professional. I don’t have any hesitation in referring my friends and family to this public storage location. She is very helpful, my husband and I was treated with respect. You should really rent here!
Pam deserves a raise.
Pam was awesome! She should be given a raise.
They are very nice n have worked with me for over a year now.
Pamela and Brenda did a wonderful job! It was a very quick and painless experience. I told them what I was looking for, they basically took care of the rest. Couldn’t have asked for better customer service! Thank you!
Brenda and Pamela were awesome! This is a great Car storage location
Clean and secure
Pamela was great!! Very clean facility and easy transaction too. I am moving my stuff from across the street....that other company isn't in the same league as Public!! Don't waste your time and money like I did.
I went a another property this morning and the guy couldn’t take cash, couldn’t find me a unit, etc. It was a mess. Sent me across the street to find the two nicest ladies to help me out! They were heaven sent! Explained everything, showed me everything. If you’re questioning going to another place, DONT DO IT. Go here! Extremely clean, organized, and 24 hour security for my things! Thank you!!!
So rude... checked out of my unit on friday after 4 years. Expected to be able to prorate, did not know that the rules had changed. When my husband went to check out the person was so rude and said you better pay or we will send you to collections...
Walked in and Josh provided us with everything anyone could ask for from a storage company. He made sure that the size of the unit would be enough capacity for what we are storing, he showed us the actual unit, explained the lock and keys, the electronic entry system, as well as the insurance situation and options provided. He then thoroughly explained the lease/contract and went over everything we needed to know about the unit/facility/company. Great customer service skills and a very professional individual. We are very pleased with our encouter and the service we have been provided by Public Storage and would highly recommend them to friends and family.
Ms Tiffany and Ms Pamela were more than helpful and understanding. They most definitely go above and beyond required of them. Hats off to them for sure! I will absolutely recommend this storage unit to everyone. Thanks again ladies.
Rollando Harrison has been an outstanding help with customer service out of this world. I'm from Ga and needed help desperately and he was so polite. You got a real good one at this location here in Colorado Springs,
Pamela is a customer service angel. Very courteous and caring
I agree with the others, Pamela is amazing! I know my stuff is safe and watched by this great lady who puts a lot of effort into her job. The other lady there has great customer service skills too. Thanks you ladies :)
Rollando and Pamela were very helpful in getting me into a unit here. Both very polite and awesome at each of their jobs.
We keep our camper here. The price is reasonable and the facilities are clean and secure. Great staff!
Thanks Rolando so professional
Pamela is awesome she even help me to put some boxes I bought on my truck. Tiffany you have done a great job hiring quality people
Wonderful service and Pamela is the most helpful and knowledgeable person I have encountered at a storage facility. Customer service and property are both excellent! I would recommend this location to any and everybody.
These ladies are awsome. Pamela and Tiffany made sure that I had everything that I needed. They are upbeat and happy. A real pleasure to know them. My things are safely tucked away. Thank you so much🙂
Very nice people. Really enjoyed meeting them
You guys was great
Moved from va and needed a place to store our things
Pamela & Rollando went above and beyond in my situation they was willing to call other locations to find out if they met my requirements very nice and outgoing always says hi I’m willing to help at any given moment I am very glad that I got to stay at this location she’s awesome employee and would recommend coming to this location to find out anything about public storage in Colorado Springs because she has the information at hand and she’s willing to take the time every day to help you I give this location five stars !!
Received amazing service from Pamela! Really friendly, attentive to all our needs and very helpful with recommendations for insurance and efficient storage. Give the woman a raise! & employee of the month for good measure 👍🏼
Security is Priority! Pamela was absolutely very helpful and super friendly. My husband says, "She's a 10. Give her a pay raise ." ☺
Pamela was so nice and explained everything thoroughly !
Pamela was very nice and thorough with the information given. She made the process quick and easy.
Pamela is very knowledgeable and professional!
Pamela is amazing...give that girl a raise!!! -Karen and Chris
Pamela is the best helped us out so much. Great place with awesome security.
We highly recommend choosing this location for your storage needs. Not only is it a very secure and clean facility, the employees are fantastic. Pamela went above and beyond to answer any of our questions and provided us with a warm welcome. She ensured our code to the gate worked and that our unit was going to be perfect for us. We'd recommend this place to everyone.
Pamela went out of her way to make us feel welcome and happy with the storage unit we were renting. Maximum security is an awesome added bonus! Would DEFINITELY recommend this place!
Excellent customer service from Pamela as we had to change our move in date 3 times in one week, she found me a $45 discount on my first months rent 2 days after I first reserved space and didnt even know she was doing it and she spent more then enough time with us explaining everything and even brought our unloaders water on a warm day. I can only expect all of our needs will be met and we will be satisfied.
Wish they told me the added fees for the lock and what not when I called the call center but they actual lady working at the facility was very friendly and got me out fast as she knew I was in a hurry. Look forward to using the facility.
I have used this storage unit for a few of our clients and have always been pleased with the results. Pam, the site manager is amazing! She is always super pleasant to work with and always in a good mood. She goes out of her way for site tours and every unit I have seen has been spotless. If you need storage in this area I would recommend coming here first!
Happy to have my storage here Exellent costumer service
Pamela was extremely helpful as far as explaining how the security works, and putting myself at ease for how well protected my belongings are going to be.
Good price no lighting in units
Jennifer was AWESOME! Very thankful to have met someone so understanding and helpful! Will definitely be coming back to this location in the future. Thanks Jennifer! :)
Jennifer was absolutely AMAZING!!! She was so kind and so helpful! Best experience I've ever had trying to rent a storage unit!! Thank you Jennifer!!!!!!
Pamala was fast and efficient . Great customer service
Jennifer is great at her job and very knowledgeable.great customer service Love going to that location because of her.keep up the good work
Bad electrical situation over there and a bit wet in places and lots of resident squirrels.
Great customer service. Pamela was a great detailed person. Gave us great service and answered all our questions. Highly reccomend this place. The units are organized and clean.
Pamela exceeded our expectations as a family and is very professional friendly and informative about everything. This our first time storing and she made the process easy and enjoyed her kindness! Thank you again Pam!!!
Fantastic customer service! Everyone was so friendly and helpful! Will definitely use them again!!
Very nice people and helpful
Pamela is so helpful and friendly!! Every time I come to this facility she is just wonderful and makes my experience easy and fast.
Very friendly and helpful staff and a safe and clean environment!
Great location great customer service from Jennifer .
Great place jennifer was very helpful!!
This place is very clean, awesome staff, and fast and friendly. I trust my things will be safe there.
Excellent place. Clean restroom. Office staff is always friendly & helpful. This facility has been priceless to us the past few months & we don't know what we would have done without them.
Jennifer has been great all the way through
Jennifer was a great help.
This place is clean and was perfect for what we needed. The prices are the best I've seen, especially for the service. Pamela was so nice and accommodating. She is so knowledgeable but quick and respectful of my time. She also referred us a moving company that was able to come out last minute and saved the day. We loved her service enough to get her a gift card. It means a lot to us. We were already so stressed out with the move so her positive attitude and helpfulness made a difference. Give that woman a raise!!
Grateful an good service my daughters had my phone just wish price would go down
Jennifer was fantastic and knowledgeable. We just moved here from Miami and she not only helped us with our storage unit she answered questions we had about the area, she was friendly and polite and after a long drive it was nice to deal with someone so pleasant.
Very good and polite Jennifer was the best I would recommend coming here very clean and very nice customer service
Jennifer Was awesome. Got me set up Quickly! Great experience!
I would like to thank Jennifer and Tiffany for answering all my questions I was very happy with the property looked very clean And she’s very helpful
Tiffany the district manager was amazing! Great customer service and overall a great help! Thanks Tiffany!
Jennifer and Vince were very helpful and conducted business in a professional friendly manor .
Jennifer and Vince were great help and very friendly.
Vince and jenn they were very helpful and kind and friendly I really appreciate them
How much for a 5 by 10 unit
Clean storage lockers and friendly staff.
JENNIFER was very direct and polite with me when I came in to rent a unit w public storage. She showed me the unit, went through the contract w me, made sure I understood it, and closed w a very friendly "welcome and feel free to call me w Ī
Ms. Pamela the floating manager is the epitome of perfection in customer service she answered every question that I asked and gave me information before asking. Any Public Storage location you pick you or guaranteed to know that your stuff will be safe and secure from the time you enter the premises and leave it and you come back for it I can have not have asked for a better company to watch over my belongings.
Pamela is Great!
They charge way to much. That's just my opinion.
Helped us out with storage unit on a Sunday afternoon. Friendly staff.
Clean and safe just a little bit expensive for the size
Met this girl named Pamela and she was amazing. Made my visit so much better and made my day! Prices are awesome.! GIVE PAMELA A RAISE !!
Pamela was your ideal customer service rep. She deserves a raise - we need more people like her in this world. She guinely cares. Thank you all.
I just rented a unit at this location. It was so easy, the units are clean, the location is easily accessible, and the security is top notch. Pamela, who is one of the managers, really cares about her customers, and is incredible knowledgeable. Thanks, Pamela, you made our stressful, long distance move a lot easier!
I had to get a trailer, and boxes into storage immediately (as i waited last minute to move) i was transferred out of state for work, and Pamela was the nicest most helpul person throughout this process, she made me feel comfortable about my whole move! Great cust service! Thanks pamela.
Jennifer was very helpful and very courtesy. She deserves a raise for outstanding customer service. You don't find that very often anymore.
Jennifer was awesome! She was Johnny on it! Thanks!
Prices to high. And goes on the auction block to quickly. They can't work with you either. If I'm late on my payment. It's 170+$ to high for a single mother of one.
Jennifer was awesome! Fast friendly and professional service!
Jennifer was so nice and so helpful and greets you with a smile and just makes you feel welcome and at ease. She got us set up quickly so we could get on with our busy move and made sure everything would work for us before we rented the unit.
Jennifer you are awesome i came in looking for a storage unit she was very helpful courteous and friendly I would recommend this Storage facility for rental I end up renting a 10×10 got all the paperworks done took the husband to look at the unit and he end up wanting to upgrade to something bigger called up Jennifer and again was able to do a upgrade with no questions ask Jennifer your the best!
Jennifer was the best help thank you sooo much!!!!
The customer service here is great! We were greeted by Pamela, who showed us around and made it very easy to understand the process. She was terrific!
Great customer service. The reserve manager Pam actually stayed late to help us get a storage. Very friendly. The facility has awesome security. Best prices. Recommend to everyone and anyone.
Jennifer was awesome! Very helpful and knew her stuff!!!
Pamela was very helpful and nice getting us set up with a storage unit for our belongings while we wait for our apartment to be available. We got in on a great 1st month discount. The security is fantastic and I feel good leaving my belongings there and knowing they will be there when I come back to get them. I would definitely recommend using this location
Pamela was great at finding us a great unit in a very short time crunch. We were thankful for her help and friendliness in a stressful time for our family. She went above and beyond and I wouldn't want to ever go to any other storage facility. The security and gate accessibility here is ideal as well as the pricing.
This is the best storage unit I've ever been to! Not only was Pamela super sweet and let me borrow her jacket while it was freezing and we were moving in, but the security here is also top notch!
I love this place because Jennifer the manager made my experience amazing. She was very helpful, organized, knowledgeable, professional, and friendly. I would definitely recommend this location because of her.
Was quoted 25 dollars for first month then went in to get unit was told it was almost 60.
Pamela is great good customer service
Jenn great customer service great price fast help jenn is a wonderfull lady
Jennifer was amazing working with me over ph as I was moving here an got me a amazing unit thank you very much
Went in with a reservation was greeted upon entering the office by a nice smile and happy greeting. I told her I had a reservation and within a few minutes I was being shown the unit I would be renting. The price is a little high but you you do your research you will see that you get what you pay for. The security here alone is worth the couple extra dollars. The space was clean as with the rest of lot. The security gate is simple and easy to use. I am glad I didn't go any place else. Thanks public storage.
Great experience.! Great pricing when booked online. Jennifer in the office was so helpful and knowledgeable and I feel like she answered all my questing!
Service was awesome, prices are great!
I rented a unit for about 6 months. I had one of their larger units and got a great labor day deal that was honored as long as I held the unit. The staff was courteous and I never had any issues with anyone or my unit. Would rent again if needed.
Not open late enough
It was a well cared for place. Pamela was super nice and very friendly. Didn't take long to set everything up. Place is very secure and closely monitored. Love it!
The customer service was very friendly and welcoming. The security is great. Jennifer and Pamela were extremely friendly
Very attentive staff, location and readiness of units off the charts!
I have had a unit and parking space at this location for approximately the last four months. The manager Jennifer, has been nothing less than incredible for my needs. She prides herself in her professionalism, work ethic, and customer service. She has taken care of all of my needs and changes throughout my stay without undue headaches or frustrations. I would highly recommend this location to anyone!
I went in and I received such amazing customer service from Jennifer.
Very good service by Jennifet
Jennifer the manager, was extremely helpful in getting my unit rental squared away. Very personal and efficient. Secure and safe gate access.
Jennifer helped me right away. She was very kind and helpful. The process was easy and quick. I definitely recommend this location.
Jennifer was so helpful
Pamela was quick, fast, short to the point, Showed conference what she knows. Went through step-by-step process. Very friendly and kind-hearted. I don't take you straight to the point in a bad way but in which a positive feedback. You would say 11 on a grading scale from 1 to 10. 110% on work ethics and overall Pamela get a A+ +. Thank you for your help.
I wish more places had people like Robert that worked there.
Great service, Pamela was extremely nice and helpful. I was also very impressed with the security at this storage. I highly recommend this public storage location.
The price is good, the people are nice.
Pam was very helpful.
Friendly and helpful staff. Pamela was very good at being patient with us and she explained everything very well.
Great location, clean property and Jennifer at the Front Desk is a complete delight. Took care of us quickly and helped make this moving process easy!
Would recommend this location to anyone! Jennifer was so kind and helpful! She explained everything to the tee and made sure to answer all of my questions.
Pam was excellent. Great customer service honest and helpful! The place is like a fortress for your stuff.
Great service by Pamela. Took care of all my questions and made you feel like she was paying attention to your needs.
Jennifer was very helpful. Clean and safe.
I came in today to get a storage unit. I worked with Jennifer really sweet lady and made it super fast and easy! Highly recommend this place! 😊
Hello, I'm so discussed with Public storage because, they have increased my bill almost a whole $10 without notice. The reason why I choose this place is because of there rates. If I had known that you guys are going to change rates when ever you want to I would have used another place.....will not recommend Public Storage.....NO, NO, NO....
Pamela was awesome was in a rush to get my truck parked and on a very short schedule she got me and my husband in and out very quickly while be exact on the spot with her job.
Pamela was so awesome to work with...thank you
Jennifer is absolutely amazing. She made sure I knew all additional information. And I will definitely refer her to anyone who needs a storage
I loved this place because the manager is very gentleman, and he has a lot of patience with me since I'm deaf. I'm pleased that he communicates me very well, and I think this company is a wonderful for Deaf Friendly. Definitely will use this company in next time!
Thanks pamela an Jennifer for your awesome service!
Outstanding customer service! Pamela was very helpful and went the extra mile to ensure that I was happy and wouldn't regret using Public Storage. I would use this Public Storage again.
Jennifer was a pleasant person to do work with!
My husband and I rented a unit here and Pamela was awesome! She made sure to show me the unit before signing anything and answered all of my questions. The service here is great and the units seem very secure!
Jennifer was great! I'm a firefighter here in the springs and needed to get into my storage unit before my next shift tomorrow, jennifer went out of her way to shop around for a locksmith that would give me the best rate! After they Cut the lock all I had to do was buy a new one and I was on my way! Very friendly and incredibly helpful! Definitely recommend!
After just relocating to Colorado Springs my fiancé and I couldn't find a Storage with a reasonable deal and space. We both know public storage accommodate our needs and Pamela was very helpful and friendly! Without a doubt, I highly recommend this place.
Pamela was awesome! She informed me of everything I needed to have to rent a storage unit there. She made sure she showed me the unit before signing any paperwork.
Pamela and Rachel were both very helpful in the renting of our storage unit. Took the time to walk out and show how their site works. Storage unit was clean and did not have any unusual smells. Very informative and knowledgeable. Great all around experience.
Jennifer & Pam did a wonderful job helping us with supplies and the space. Their great ladies
Jennifer and Pam are so wonderful. Very helpful and friendly ladies. Glad we went there!!!!
Public storage was awesome, pam & racheal was very professional and helping. Everything was in a timely matter. They where both extremely help, it was the best service i have received
Pamela and Rachel were professional and helpful. Highly recommend! Sean Alden Fitzgerald Colorado Springs, CO
Jennifer was great, providing great service and quick!
Pamela thanks for your help and your great attitude. Thanks Tony
Jennifer was awesome great customer service. Would recommend to everyone
Jennifer was excellent service with her.
Laura is awsome!
Jennifer did an amazing job showing us around the storage unit! She explained everything thoroughly and made sure we were taken care of. Appreciate everything she offered. Highly recommend this place and Jennifer!
Great experience with Jennifer today very helpful and friendly!!
Great service thanks jen
Jennifer was nice and very helpful to everyone that came in
My boyfriend and i got a unit here and the staff was so friendly. The property looked safe and clean. Thanks a bunch.:)
Gloria was very thorough with all of the information my husband and I needed. She walked us through everything and answered every question we had during the renting process. Very informative on how to protect our items from theft and other threats. My husband and I left very happy customers. I'll definitely be storing things here again in the future.
Staff was very helpful. Jennifer gave a complete breakdown of what I was paying for.
Very friendly staff. Carrington was great
Service is great carrington is great
Awesome people. Great choice
Reserved a unit online and it said I would have to pay $1 for the first month plus an administrator fee of $22. I get there and it's the $23 plus mandatory insurance of $11 plus a special lock that costs $22. It went from paying $23 to having to pay $56 to move in. Put a bad taste in my mouth, I will never use them because of this. That's called a bait and switch. No thanks.
Sally was excellent and expedient. Great service!
Rachel was kind and showed me the unit. Friendly. Property was clear and clean. Great place
Awesome experience. Gloria was great, very helpful, and a very nice lady. I will be a continuing customer!
Carrington is very professional and courteous great personality
I reserved a unit on possibly the worst day possible. (It was auction day) The place was packed and very chaotic. Gloria asked if there was any way that I could come back. I said yes and returned later and found that it was still quite busy so I went and got myself an ice cream, while she finished up with another customer. When Gloria finally was able to help me she was Wonderful and friendly despite her hectic day. She was able to take care of all of our needs and with a smile to boot !! What could have been a horrible experience with the confusion and delays turned into a great experience because of the Gloria's wonderful customer service. I would recommend this location VERY highly.
Wonderfully friendly customer service, vid surveillance by third party, storage as promised. Would recommend.
I checked in with Carrington and he was extremely helpful and professional - A model employee.
I have a good experience with puplic storage that i am using they kind plight and courteous when i come in
Carrington is very nice nice young man.
had an awesome experience Carrington did an amazing job .very informative and made things easy for me.
Carrington did an excellent job and I am satisfied with the unit and services
Rachel was Awesome and very helpful!!
Tiffany was very understanding and very nice
Yesterday was very helpful and very concerned about the customer needs and wants everything looks great thank you very much
Very good service, and great people skills. Very knowledgeable of their job.
Tiffany was so much help!!
I would definitely recommend using public storage. I had a great first experience and look forward to storing my belongings here.
Rachel is very helpful, making the storage rental process extremely easy. She thoroughly answers any questions I may have. Rachel is a pinnacle attribute, reflecting pristine credit for her integrity and Public Storage.
Very helpful, in finding finding a right unit, professional, good motivation.
rachel is professional and very customer friendly. she listens and responds to questions and concers and will help u no matter how long it takes!
Carrington was so helpful & very professional! Great prices! I will recommend Public Storage to anyone!
I've moved to col/springs since September. Moved my stuff to storage here. Your workers are really help full.
Nice clean facility... Rachel is super friendly...
Very helpful and easy process to move in and to move out!
Carrington was pleasant to work with.
Very good customer service. Easy and fast transactions.
Awesome staff and great place to store!
Rachel is an amazing property manager. She is so respectful and she knows how to talk to people! I will definitely let people know about this place.
Hats off to Rachel for being so helpful, friendly and professional. We interuped her lunch with our emergency and she stopped everything to help us.
It's was great Jeremy and Carrington help me a lot
Jennifer was awesome she got me signed up for my unit very fast and was professional. She asked me relevant questions regarding insurance and mattress covers and was an absolute delight to deal with on such a hectic day for us. Very satisfied with her wonderful customer service. Thank you Jennifer. Sincerely, Jennifer
Great place and staff recommended to any one plus rates are great will use again when needed
Jeremy was very friendly and helpful. Rates are the best in town!
Awesome place.Friendly people, even the trainee Omar. Can't ask for better person than Can
The facility is always clean! Candace & Dexter have been most gracious and helpful with the move details! Thanks you two!
My girlfriend rented the unit from Dexter and Candace earlier. They were very helpful and informative. The storage place was clean, they have a storage manager living on property and a live monitored security system. This was one reason we rented here. But the property manager was friendly and although she was trainee Dexter you would of thought he had been there for a while. Thank you guys, we were happy with everything!
Roxi and Jeremy were very pleasant and helpful, they were able to answer all of my questions, and even gave me a call to see if the unit was working after I moved in! Definitely recommend public storage in general, and this location specifically.
The people here are always so friendly and helpful! The security is great and they have really been putting a lot of effort into making the place clean and secure. It is so nice to not have to worry about my property!
So awesome! Tim was very helpful. We really enjoyed our time!
Things went very well. Jennifer was very professional and walked me thru everything. It was a great experience
Candace was very helpful and courteous and I will refer friends and family.
Jennifer was amazing! Jennifer and Candace were very helpful in finding and selecting a unit size. They both have amazing customer service and I'm pleased to have seen letter this storage unit to use. Thanks for being amazing!
The experience with Candice was great she treated me very well thanks for everything
Candace & Robert worked with me great for finding a storage unit that fits my needs.
Candace and Robert showed me how to use gate code, and where the storage unit was located, and told me the hours, great customer service I will come in be a good customer thank you for hiring good people
Have been a customer of this business for some time now, always have a great experience when talking to the worker. Secure facility, would recommend this storage business to anyone looking to save money, storing items, and nit worrying about security issues.
Customer service is NOT dead! Jared said he was new, but if this is true, he must be a very dedicated employee! His knowledge of the area, the facility, and the company was astounding! He touched on every point with accuracy and ease! The staff was surprisingly accommodating of my time situation and needs. I appreciate you guys! Professional and caring (called me to see how everything was going)!
We had an excellent experience with Candice at this location. She helped us get our storage needs covered quickly and she was very friendly and extremely helpful. I appreciate all Candice and this location Public Storage did for us today! Thank You So Much! Chris J.
I had already went on line to set up a outside storage space. When I went to this location I was greeted by a very nice man named Jared. Since I had already started the process, he went through the steps professionally, explained all the policies, do's and don's and all the documents one must do. While I was filling out papers, i told Jared to assist another lady. The most impressive thing I found (being retired business owner & manager of business, is how well Jared presented himself and the company. Took time to explain what he had available, and what was available at all locations in Colorado Springs, and much more. Point being, I am a retired funeral director and if this young man came to me for employment and presented himself so well, I would hire on the spot. Take care of this guy, he has great potential. Respectfully Mike Hipp
I rented my unit from Leon and he was very professional and helpful. but the public storage team really shined when I brought my close friend in to rent a parking space. My friend is disabled and Candace went the extra mile to make sure that her experience was pleasant and quick.
DO NOT store your stuff here! Several reasons: 1. The gate stays open for what seems like about 5 minutes after entering or exiting, letting anyone come through. 2. The ONLY security camera is at the front gate. Anyone that gets on the lot can do anything they want to your vehicle stored there or any of the units and there is NO security. This means your loss. The back lot where vehicles contains all kinds of vehicles that have been trashed - looks like a junk yard. 3. I had a vehicle stored here that got broken into and on another date had about $35 in gas syphoned out of the tank. What did they say up front? "Oh, sorry, but there's nothing we can do." 4. The late fees are assessed on the 7th and for the space I rent, the late fee is more than the month's rent. 5. Plus, they have the signs all over for the $1 for the first month's rent special, BUT that is 'subject to availability' - which means that it's a crap shoot on whether or not you get the deal or pay full price. Overall, this place is the WORST in my opinion and I am getting my stuff out before this month ends.
the friendly manager was a great help when I needed it