Public Storage Self-Storage Units at 315 S 4th Ave, Venice, CA

Nelly was super helpful moving our stuff. Best energy as well!!

Nelly was super friendly and helpful and answered all of my questions! Highly recommend

Best storage facility on the west side. See my girl Nelly for top notch service!

Kevin was great 👍

I just arrived from NYC and was greeted by Nelly who was more than helpful with everything I needed. She personally took me to my unit and helped me with the lock. I would highly recommend this location and if you get lucky enough, Nelly will be there on the day you arrive.

This has by far been my favorite facility. It’s always clean. The bathrooms are clean. There aren’t any weird smells in the halls. It’s well lit. And Will and Kevin are sweethearts. They have amazing customer service and go out of their way to see that I’m enjoying my experience, I’ve seen them do this with everyone. Kevin is very thorough when problem solving. And Will always makes a point to ask how I’m doing followed by a quick friendly chat. Like he actually remembers the stuff I tell him and will ask me how those projects are going. He’s so encouraging! It’s funny I get bummed out when I come on their days off. Because of these two I’m a returning customer to this location. This facility is a bit more expensive and off route from the one I originally booked with. But I started to remember how boring my trips here are on their days off and realized it will forever be like that if I go elsewhere. So I moved my reservation just for the laughs and to avoid the musty hallways at other facilities.

William is a true gem 💎 thanks for the best customer .thank you public storage

William is THE BEST he is such a pleasure to deal with evey time I come to the property 10 stars .

William was so responsive and helpful when I had difficulty using my key today. He offered to accompany me to the unit, and then he got my key to work. Success! What a professional and nice person! Made the visit worthwhile.

Outstanding service. William is top tier!

Very clean,convenient location and even BETTER STAFF 👌🏾 thanks William and Kevin for everything you do 10 stars 🌟.

Update! I am still storing at this location and am still blown away by Kevin’s continued service, operational support, and personable attitude. Now with William on the team, I know that all of my questions will be answered and all of my concerns addressed reasonably and professionally! So much appreciation for this team. Kevin has consistently provided excellent customer service, assistance, and operational support during my patronage at this location. He knows customer names, is diligent in his work, and he is kind as all get-out.

Great experience. A great credit to the company!! Thank you!

was having some difficulties with my unit and kevin in the office with me for three hours trying to fix it. In the end, it all worked out perfectly. Customer service was amazing. Thanks, Kev.

A shout to Kevin at public storage @Rose and 4 th street Venice for being the most helpful representative for your company , he helps where he can , always with a smile on his face to make our day jolly , I’ve never been to a better well run storage clean toilets etc. as I’ve been In Los Angeles area for over fifty years , I give this location 20 stars out of 20 Luke Mann Los Ageles California

Miguel was super helpful. This is an excellent facility!

If you rent space from Public Storage, go the the Venice location off Rose and let Kevin help you out! Amazing customer service and a great guy to show you around! 10 out of 10!

Will and Kevin and Manuel are amazing at their job, very helpful and friendly, keeping the place clean and tidy. Awesome service!

William was so helpful and patient every time I had questions during the rental period.

Miguel, will, and Kevin are really friendly and very supportive! Keep up the amazing job!

Very helpful..4/24/24 update...this place is very expensive and they go up on the storage fee every 6 months making it useful for short term only..they only have specials for new customers only and offer nothing to existing which is a damn shame...read the contract it's in there about at will rate increases...this is absolutely fleecing and they know it!!! ..& to the owner keep your response it's an empty acknowledgement to the complaint because nothing has changed in 3 years..your business get 2 stars but your front desk customer service rep WILLIAM IS A 5 STAR employees and ur lucky to have him!!!

William was a fantastic help.

I recently moved from my parents and we know moving can be a pain. I called so many different places until I came upon public storage. When I tell u they were GOD SENT! William was Very friendly and professional! He took care of all of my needs. He had so much product knowledge I was amazed! He was fast, efficient, polite and prompt. Please give this man a raise. Public storage u have a GEM on ur hands!

Thank you William for keeping the property clean and always keeping a smike on your face

Very clean place Kevin and william are the best thanks for everything guys.

Decent facilities. But...They jack up the price mercilessly on a regular basis. Whatever price you sign up for figure it will be $50 more before long.

I recently visited Public Storage and had the pleasure of being assisted by William. I must say, his service was exceptional! William was incredibly friendly, helpful, and patient. He took the time to explain everything to me in detail, ensuring that I fully understood the rental process. His professionalism and knowledge made the entire experience smooth and stress-free. I highly recommend Public Storage, especially with outstanding employees like William on their team. Thank you for the excellent service!

William and kevin are the best very clean and very professional property

William, Kevin and the whole team are the best!! They’re always so friendly and go above and beyond when we need something.

Honestly storage and moving is stressful but it helps when you have kind staff to help you navigate! William made it so pleasant and even helped me navigating a second storage at this location. He was a true gem that made the experience more than just a box and a lock! 💛

In the 3 years I've been with Public Storage, our rent has gone from $178 to over $300. It has nearly doubled. We didn't approve any increase requests or even notice the bump until recently. Found that the ability to increase at will is baked into the contract. If you want to store your items long term, do not store here.

Nelly is the absolute best at customer service and is a superstar. She’s helped out our move in so many ways. 5 stars all the way!

Great people! Especially William — give that man a raise! Wish there were more carts and that you didn’t have to check them out when you want to use them. Bathrooms are much cleaner than you’d except. Overall great business and excellent location !!

Very clean thanks William ad Kevin great storage facility

William is the best! He is very kind, responsive, and personable and helped me through every step of the process. He was incredibly patient when I needed to transfer units last minute and made sure I had what I need. The level of cleanliness and professionalism executed at this location is impressive! Highly recommend renting a unit here.

inaccessible most of the time, elevators always broken, even if they are working you have to perfectly time pushing the button otherwise you can’t access your unit, inconvenient hours, unhelpful staff and they def don’t want long term renters, rate increases ever 2-3 months. would give 0 stars if i could.

I want to say Thank You to the crew at the Venice location, especially Kevin. Great guys, very helpful. They know how to deal with the customer and resolve any issue if necessary. Great job guys.

This is my first time renting a storage space, Kevin has been really helpful.

nice place, nice staff, safe and secure. highly recommend. thank you Venice team. grateful for you and this space.

William is a gem to this facility and I hope they value his ability and service minded work ethic. Greeted us with a smile and super helpful attitude. He also was very accommodating for our needs. I absolutely recommend this location because of the professionalism practiced by staff.

I enjoyed the whole facility, specially the human resource just like William, an amazing employee!

William at Public Storage is amazing!!! He helped me book a last-minute storage unit is under 10 minutes, and helped my movers and me when we arrived 15 minutes later. Thanks again!

Claudia was very courteous and helpful with showing me the facility and dialing me into my best options. As a repeat customer to Public Storage she made the process seamless and enjoyable.

This is by far the best public storage in the USA .. the customer service is amazing .. Kevin , Matthew and Will are very responsible and professional . I have never felt more safe and secure ….knowing my stuff will be there , when I need it .. PS the place is so clean , you could eat off the floor .. If you want top notch service , with people you can trust .. This is the place

The best experience I've ever had with a storage facility I was in a hurry to get a storage unit and William made it a breeze this is a very clean location and very friendly staff thank you william and Kevin for everything. 10stars

Matthew is wonderful he helped me so much with my storage unit. He’s super friendly and such an awesome person. It made everything really easy and seamless

Amazing customer service from William and Matthew

Very helpful