Public Storage Self-Storage Units at 315 S 4th Ave, Venice, CA

All employees disappear at random times for 30+ minutes and you are stuck waiting to return the dolly and get back your ID. Every time is waste of time

I move somebodyelse out there

The team here are your Venice location are very professional and extremely courteous. The location was clean and I will definitely be recommending them.

Very clean and well organized storage. Staff were super friendly. Kevin, gave me a great tour of the storage and was able to explain everything so thoughtfully.

The storage is safe and clean. I have never had any problem there. The staff tried to accommodate and help us as much as they could . There was a miscommunication with one of the staff which has been resolved. Thanks to William and Kevin for your great services.

very clean property ,and very friendly staff William is the best

William at Public Storage in Venice is an absolute star. For him personally I would give 10 stars. He was so helpful to me when moving into my unit. Not only was he so kind, brought me to the unit, made check in so easy, but I feel like he really cared. If you are renting at Public Storage in Venice, make sure to find William. I am SO grateful he helped make what could have been challenging so easy. Amazing customer service.

Very nice staff and clean premises

Great location very friendly staff Willam is always the best ..Thanks public storage .

I want to thank Wiliam for his valuable information and his amazing customer service. I want the company to know the amazing employee they have, he made renting a storage so easy and quick. And he has an amazing voice!

As expected for a public storage. Facility is a little run down, dark dingy hallways, and carts seem to never be available. We usually had issues with the callbox to the elevators and it was always difficult to find the property manager for help. Access hours are super limited too you can’t access the gate after 6pm.

Kevin has be en amazing! My storage experience has been exceptional. I would highly recommend coming by experiencing his excellent service.

While I cannot speak of the facility itself, it location is convenient. I will specifically give a shout out to William! In assisting a family member during this relocation time over several days, William was such a doll! He is kind, upbeat, accommodating and tries his very hardest to be as helpful as possible and is allowable. He always has a smile and has a way of making a stressful experience seem less. A GREAT face for the company. I’m gonna also miss listening to his voice… 😉haha. THANK YOU WILLIAM, for all your help!

William and Kevin are the best storage managers I've ever had to privilege to rent from. These guys go above and beyond to keep the place safe and clean. Compared to other storage facilities across this beautiful nation they're in the top tier for sure. Thanku Will and Kev for being so amazing 🏅🏅🏅🏅🏅

The staff is always exceptionally helpful. Kevin in particular.THANKS !!!!!

William is great, one of the best storage facilities I've worked with.

William helped me out today when I had trouble with my lock and opening up storage! He was so friendly and helpful. :)

So glad we found Venice Public Storage. Better prices than anywhere else nearby, the technology is awesome with mobile access, and most of all the staff here is exceptional. William is AMAZING! Our move across town was big and stressful, and he could not have been kinder and more helpful. He got us set up in a space and then when we discovered it wouldn’t be big enough, he helped us make a quick upgrade. He also showed us all the tricks for making best use of the facility and he even gave a bunch of advice about living in and around Venice since he mentioned being born and raised here. There’s male another employee there too who is also super helpful. He helped me over the phone a couple times and was quick and kind and helped me get what I needed so I could move on with handling all the other parts of our move. Five Stars to Venice Public Storage because of these guys.

William was great! Fast and efficient.

Worst place I ever rented from, every month a different price, higher then the month b4, save your money bad business 🙄

Outstanding service they go out of their way to help and explain you everything related with your unit

Super professional staff members thanks Kevin for everything

William is the best thanks for everything.

Kevin and William are at a completely different level when it comes to professionalism, customer service and help. Wow, these guys are fantastic! If you need a place for storage, with a group that knows how to take care of customers, this is the place. Thank you William and Kevin!!!

Shoutout to Kevin & Keith for helping me out with my unit. Day would have turned real bad without their help.

Kevin, Danny and Lily made my experience enjoyable they were very helpful and getting everything I needed done!

The whole facility has been closed since Saturday because of a problem with the access app. I can't get through to the corporate help line. The onsite staff are very nice but can't do anything to fix it. I was supposed to move this week and can't get into my own unit. This is bananas for a company this size.

I've rented various storage spaces at this facility for many years and I have to say that the current crew is the best. I especially want to thank Kevin for all his help and professionalism. Great job guys.

I’m here at Public Storage and the entire location is shut down. They do not have access to the gate codes or the elevators. Nothing is working. I need items in my storage unit today and they don’t even have manual access to open the doors to the gates or buildings. So now I am stuck and cannot retrieve items I need for work. The front desk said that corporate is off on the weekends and they called a technician but won’t be here for hours. Ok. Changing my review. The access hours are ridiculous. I drove 10 miles with a truck load of items to put in my storage space and the gate was locked up at 5:45pm. Online the hours says until 6pm access. Now I have to drive another 10 miles back to unload my truck until tomorrow. I do not understand why other storage facilities in the area are open for access until 10pm but this one closes up at 5:45pm it gives me basically no time to access my storage after work. Change the access hours or I’ll cancel my space and move to Extra Storage on Venice Blvd............. First post: The guys at the front desk are very helpful explaining all the details, pricing and insurance. One minor flaw is the elevator door inside the storage building closes aggressively. i was hit multiple times while trying to load in my items. not a pleasant experience loading in. when you keep getting slammed by the elevator door. They should really get it fixed before someone gets hurt.

Kevin is an absolute legend. More than happy with the customer service.

William helped so much, he was quick really helpful for explaining everything ! Hope you get to deal with him !

I had a great experience emptying out my unit today. Danny & Will were extremely helpful & accommodating. Friendly & efficient customer service!

Had such an awesome experience with Kevin! He made it easy to complete the e-rental, show us our new unit and had us up and running w our new storage unit within 10 mins!!

Danny was very helpful with what I wanted and we got business done with the help of Kevin.

We just vacated a storage unit and can’t say enough about how helpful the front desk employee, Kevin, was. We had a great experience with the move out process thanks to him.

William was SO great! He was amazingly helpful and provided the best customer service; always helpful, friendly and KIND! Thank you Willy!

Danny great customer service

Danny great customer service

Amazing experience! William has been such a huge help—from helping us find the perfect unit to helping with load in and everything else! So glad to have come here.

I receive great Customer Service from Danilo Estrada at this location. I truly appreciate public storage.

I got outstanding service from both Kevin and Danny today at this location... Great customer service

William is the best always helpful and friendly

LOVE working with Public Storage! Such a seamless process and the people who work there are super helpful - specifically Kevin and William of Venice, CA. I highly recommend working with them!

Nice medium sized storage unit lot. The amenities (elevators, equipment) could really use some attention -- see photos. However, the staff - William and Kevin - are truly excellent. They have been so patient and attentive with me (and others!) and i will miss them.

Great service and location! William is always an exceptional help too.

I just started a new job and was tasked with sorting out the storage unit situation. We had a bit of a mess on our hands with some units for business, some for personal, one we needed to close, one missing a key, one in the wrong name. It could've been a disaster, but William in the office was patient, kind, and extremely helpful every step of the way, and made sorting everything out easy and pain-free. He helped us consolidate units, get the account on track and in the right name, and did it all with patience and grace. Was not at all the experience I was expecting and I was very pleasantly surprised. Thank you William!

William was legit! Very helpful and made renting a storage unit such a pleasant experience. Brightened up my day. Would highly recommend renting from this facility!

Otis went above and beyond helping me today. Much patience and very informative. Walked the grounds and showed me everything step by step which really helps me. Thank you so much Otis!! 10 ⭐️

Easy rental and nice staff.

I had a unit here for the past few years and just today vacated. I had a great experience. Everyone here is super friendly and helpful - especially William. He was working during my last few days and went above and beyond to assist me in the last few steps. Merry Christmas !

Shout out to William and Kev for their outstanding service

Ercan dreat help ease transaction Thank you

Efficient, clean and decent prices

William was great in assisting us with our storage unit, very personable and Professional.

Convenient location and a well managed facility with friendly, knowledgable, and helpful staff, especially Jade.

Absolutely awful experience. To make a long story short, I hired movers to move my house + storage unit contents out of Los Angeles. The movers had a day delay in moving out of the storage unit, so after I physically left Los Angeles, I had movers clean out the storage unit and take everything away. This was a week before my move-out date. On my actual move-out date, I call and speak with William, who tells me I'm all set with my move-out and there's nothing else I need to do. Sounds great! Until I get a bill the next month on the still-active account. Turns out that the movers left the lock on my unit, William never checked for it when I called to confirm that I was all squared away, so I'm on the hook for an additional month. Beyond that, I was later instructed that all move-outs need to be initiated via email (unsure why that's a feature in the app then?), and that a phone call isn't good enough to verify moving out. Okay great... that would have been fantastic to hear when I was speaking on the phone with someone trying to verify that I was moving out. Not only that, but as I'm trying to go back and forth with them (they don't respond to my emails or messages on their website), they just stop bothering with anything and send me to collections. I know I have zero recourse because contractually they're in the right -- there was a lock on my unit so that means I wasn't fully vacated and I have absolutely no email correspondences with them because they simply don't respond, but it's frustrating on my end because I spoke with someone on my move-out day who said I was completely fine and that I didn't need to do anything else.

Rented an another unit from William. Smooth and Excellent service! Thanks

It's cool

Robin is fantastically helpful and is the reason we use this excellent storage facility.

Yo!! Robin was the best . Hooked it up!!

Kevin is on top of his game, super efficient and pleasant!

Ercan was the best! He was so efficient and effective in getting me what I needed for the price I needed! Definitely made my move a lot smoother than I anticipated.

Public Storage saved my life! Been a customer for a couple years, and needed some more storage space, but wasn’t sure I could afford it. Went directly to the front desk, and Kevin was nice enough to show me all of my options—and found me an incredible deal on a larger unit! The team over at Public Storage has always been super friendly and helpful—making my life so much easier! If you’re looking for Storage on LA’s west side…Public Storage is the spot. Thank you guys!

I had a bunch of help today from Troy & I love the space we chose!!!

Kevin was the best, always so helpful to assist with anything I need. I called ahead to streamline the process and it was so easy. I have the satisfaction and peace of mind knowing that my items are on the third level behind two coded gates so secure!

Nice. Very friendly and helpful

Excellent service from kevin and William setting up our storage unit. Thank you!!

My things have been in this storage space for a few years now & have gotten amazing customer service from the manager Kevin. I would definitely recommend this facility- it is conveniently located, well-kept & has a friendly & helpful staff!

I'd like to take a moment and say "BIG APRECIATION and Thanks" To Kevin, Miguel and Robin @ Public Storage 4th & Rose in Santa Monica. On numerous occasions each one of these gentlemen go out of their way to make sure my visit is effortless. I really appreciate their professionalism and courtesy, and always with a smile and ready to assist. Thanks again, and JOB WELL DONE!!! Peace and Blessings, LaJoy Farr owner of Beyond o2 Alkaline Water store, 💧 2209 Main Street. Santa Monica 💦

The staff is very welcoming and helpful. Kevin was very professional and patiently answered all my questions. Excellent customer service. Would definitely recommend this storage to everyone.

Such a great facility and super helpful, friendly staff! Highly recommend!

I have used this Public Storage location for over a year now and the staff is what keeps me here! William and Kevin are personable and go above and beyond to make sure their clients are happy. Shout to y’all!!!

Expensive

William is so helpful every time I struggle to open my outside unit. Always with a smile and great personality. TY, TY, TY!

Can I use an out of state ID in order to store my stuff here?

I’ve used this location for about a year. The staff is so friendly and helpful. Robin and Kevin helped me at the front desk, and today I had Nathan help with cutting my lock after losing my key and being out of the country for the last while.

I am editing this review again since Public Storage has agreed to restore the original rental rate agreed upon when I signed on with them 4 months ago after the matter was brought to their attention. I appreciate their desire to make this right. Once again, the initial experience of working with the staff and facility was excellent. Hoping we can maintain the positive relationship moving forward.

Sh’kena and William were incredibly helpful and informative. Great customer service

First off, Kevin and Will took care of me and eased some of the reluctance I had with my first time using a storage unit. Secondly, the location is so convenient for me and what I’m using it for that I can’t help but want to give high praise. And lastly, the contact free app has been a game changer. 5 stars for Kevin and will for helping me out!

Horrible parking service rude manager dirty restrooms.

Friendly staff. Secure bathrooms that are clean - yes it's an important consideration. Generally clean facility.

Amazing customer service from Kevin and Will! Wish I had more junk to keep here but I don’t and these two were excellent helping me move out today.

Larissa was the best in helping me through renting multiple units after I had trouble. She offered to help me in person and walk me through a complicated situation calmly and nicely. Very good supportive team at this location! Made it very easy for a first timer.

Dont think you can be there for one minute past closing because five minute before closing they escort you off property. The did not give me the impression that their customers meant anything to them. It was very unwelcoming to say the least.

👍👍

Kevin has consistently provided excellent customer service, assistance, and operational support during my patronage at this location. He knows customer names, is diligent in his work, and he is kind as all get-out.

The entire staff were always friendly and helpful. (Shout out: Kevin & William!) I was blown away by the easiness and convenience. If I need a storage again, I will definitely use this location.

Larissa was super thorough and helpful with my first experience at public storage. Stress free. 10/10

Kevin and William in the office are so helpful and friendly - I cannot recommend this facility highly enough.

Just hot a unit. Larissa was very helpful and asked all my question fast and friendly. The Kevin also helped me with knowing what info I needed and locks I could use. Am sure I will be happy here.

Had a great experience renting at the Venice location thanks to an employee there named Kevin. He was extremely helpful and knowledgeable. He was able to troubleshoot tech issues I was having with the app and get me setup in a timely fashion still. Would highly recommend this location thanks to their great employee.

Was Very helpful.

I used Public Storage for 3 years. Local and easy to access. Carri, Kevin, Miguel and the rest of the staff were super helpful throughout.

Jamie, Kevin and all the staff have been incredibly professional and effective with customer service that over the years I'm re-editing my review to the regards that having a storage there has been a pleasant experience. Your company at this location runs exceptionally well and secure on all levels: from the internet, to the structure of company policy, the actual place itself and including the hiring of staff of which there is legendary grace instilled or cultivated as trait of willing honor in each employee. A fine team overall that exists, in such that all businesses and customers can gain from seeing how a business model, clearly successful by intelligent creative chosen implementations of functionality, result in what a joyful long-standing company looks like.

Carri was so helpful and walked me through getting everything I need for my move. This facility is extra clean and nice.

Kevin saved me!! I needed help putting my dining table into storage as it was just me and he did not hesitate to help me and even help me organize the storage better! Above and beyond

Robin was so helpful and was able to get me a great deal! Super secure facility. Note that insurance is required.

Probably the worst and most bizarre customer experience I’ve ever had. I was a new customer wanting to check out a unit I had reserved online. The gate to the front office was locked and apparently not working so unless you had an access code you couldn’t get in. My boyfriend and I stood outside the gate trying to get the lady at the front desk to notice us. The office was empty except for her. We could see her and she was not picking up the front desk phone which we called about 10x. We could hear it ring from outside lol When she made eye contact with me she ducked and hide under the desk!!!! I was shocked hahaha wasn’t sure what was going on but other new customers starting showing up and it was weird. We waited 30mins before she came outside and then first thing she snapped at me and my boyfriend and told us to wait outside while she shows another couple their unit. After 15more minutes of waiting we bailed and decided to look for a new unit at a different location. I will leave a great review for the playa Del Rey location!l but the one in venice isn’t worth your time.

Kevin was a pleasure, he was helpful and knowledgeable. Great experience

Kevin was very courteous and helpful.

Woody was extremely helpful in helping us move in to this location. Our original unit was too small. He helped us quickly get a larger unit and move all of our belongings from the original unit to the new unit.

Very happy with the facility, cleaner than other storage units I've used, I always feel safe even when there alone. Woody has been SO helpful the last few times I've been in there. Really happy to be using this location =)

Kevin is the most experienced person I ever known to work at Public Storage I have known him for a long time since I rented a storage Woody I just met a nice young man who has helped me out as well both men are the very best !!

Thank You! WOODY !! The Respect and Honor and the completely helpful assistance you shared with me was TOP TEN !!!! I have been renting a space for 5 years and needed a extra small space at this time. You delivered a PERFECT SPACE for my needs. The staff at Public Storage in Venice Ca. Has always been pleasant and helpful for all my special needs and assistances . The building is always clean and no mice or rats !! Would support anyone needing extra storage space to call you and BE SATISFIED! Thank You Stephen

Went to the Venice storage to make a monthly payment and Woody the worker behind the counter helped me with my payment and he is an awesome guy!!! Great personality and just a super guy!

Woody went above and beyond to help us clear our unit. Couldn’t have done it without him! Highly recommend!

Great management very convenient

I wanted to send an extra huge thank to Woody. I showed up a few days early to my redaction. Instead of turning me away, Woody was able to set me up with another unit that was available. He helped me move in, was very kind. It was a terrific experience. Thank you so much Woody!

Came by to check out this location with no expectation on actually renting a unit. Woody was just opening up and ready to answer any questions I had. I'v been looking around and most places I looked at on line made it really hard to figure out just how much the actual storage space would cost, with all the "20%" and "1st month free" they hit you with. Woody laid it out plain and simple. cost , plus 1 time admin., an optional insurance and thats it. He showed me the available units and I was pretty sold on the honest strait forward nature he has going on. Also, his interaction with all the other renters at the facility was just great. I really hope Woody is at this place for a while cause he's 3/4 of the reason I rented. (And its a really clean location.) And And Theres an App to open up the gate? Say What!!??? You don't have to touch anything or get out of your car to get in. HUGE PLUS .

Woody was very helpful! Everyone was friendly and nothing was damaged in the year I used this unit. Elevator can be a pain when on the third floor but i was rarely there except to move in and out.

Super friendly staff. I rarely write reviews but these guys have always been so helpful. Kevin is AMAZE BALLS! Today was my first day meeting Miguel but if this is how public storage hires personnel, you guys are on the right track. I was having trouble accessing my building. (Completely my fault.) They both got me set up to enter the building's with my phone. Very efficient. 5 stars to you fellas!

Nice facility, pretty secure. Woody was fantastic, and made my transition as smooth as can be! Very cool guy, with a impressive physique and charisma that gets all the girls all the time of course. Thanks alot! See you soon!

$1/month promo advertised all over the building hasn't existed for a year here. Yet they continue it. Nice staff clean facilities but don't expect that promo. It's based on avail and says that's why there an * Not a fan of the company

Kevin and Woody are two of the nicest guys. Kevin answered all of my questions and were open on time for a Sunday morning.

The storage room smells but Woody, one of the employees saved my life! He is a true angel. He could see I was overwhelmed by how much I had to take up to the unit and he jumped right in. I honestly don't know what I would have done without his help. He made it go so fast! HERO.

Absolutely friendly and helpful!!

I have never been to a public storage before and they were so nice and helpful they help me to my unit they showed me how to use the lock and they help me with all the questions that I had they even offer to help me cuz my moving if I needed help I was very polite and very helpful

Seamless experience especially because I had a very frustrating experience at the Hawthorne location. Woody the manager was courteous and went through the instructions very clearly, super helpful.

Woody was great! He provided exceptional customer service, he retrieved carts and helped make our experience so easy.

I had never been to a Public Storage facility before. I went to pick up a product from one of the units, and had a difficult time finding the unit #, as things are not in any particular numerical sequence. Once there I ran into a few more issues, and then decided to ask for assistance. That's where team member Woody came in. He was an amazing person and a tremendous help. He was very quick to help me resolve my issues. Thank you Woody, for your kindness and great customer service.

Was meant to write this a couple of months ago!! Opened a small storage unit here and found it a quick and seamless experience with the help of Woody. He informed us of everything we needed to know, showed us how the storage entry and exit worked, helped us with carts and got us settled in speedily. He even got me set up on my phone. Love the friendly service and really appreciate all the help. Thank you Woody. :)

Awesome customer service with a special thank you to Woody!

Kevin is amazing - got me well situated. Patient with all my questions and quick with processing the paperwork! Thank you

Robin and Nathan were an absolute huge help. I got the key to my storage unit stolen and they were so kind and resourceful, and jumped in to help right away. I’m so grateful!!

The Public Storage in Venice is really clean and has great staff. Woody helped us with securing a cart and getting our belongings from our storage within minutes of our arrival. It was nice to have someone make the process super easy.

Thank you Kevin at Public Storage on 4th street and Rose in Venice, CA. You were so efficient, fast, helpful, knowledgeable and signed me up for a storage unit in a matter of minutes, showed me the property, went through all the instructions very clearly and fully. I couldn't be happier with your service, your help was invaluable and I thank you for your professionalism and efficiency. You're the best!!

From start to finish this was so smooth. I needed a same day large rental and they came through in the best way. The customer service rep on the phone helped me immensely and when I got to the unit, Woody and Miguel were a great help! Will definitely be suggesting this location to any of my westside friends in need. Thank you again!

Woody is the man!!!

Thank you so much Woody & Miguel at the Public Storage at S 4th in Venice. You guys are amazing. They are incredibly helpful and even though they were juggling multiple requests they did their job with huge smile on their faces. These two guys are incredible and I can’t say enough about their professionalism. Thank you Woody and Miguel.

Needed boxes and supplies to complete move..got great help and advice ( "buy smaller boxes") as well as a good deal ( $$$ )...next day returned non- used boxes, Woody and Miguel offered exceptional service in facilitating the return...pleasant, professional, courteous.

I wanted to write in about your exceptional employee at the 4th and Rose property. His name is Woody ! Woody was so helpful and kind. He went above and beyond. He saw my friend and i struggling to put my bike in my car , he came over , offered his help and loaded my bike, suitcase and my other items into my vehicle ! You have a Wonderful employee on your hands ! Lucky You Public Storage !

Manager Woody was very helpful & friendly! Easy process, clean facility.

I'd just like to say that moving is incredibly stressful and Woody & Miguel at the Public Storage at S 4th in Venice are amazing. They helped us find everything we needed with huge smile on their faces. Sometimes when you use a big storage company you lose that friendly and accommodating service, but not the case here. These guys are excellent, and everyone should have as easy an interaction on moving day!

Woody was a great help today! Showed how I can use the app. Helped to my storage space and all with a smile. Thank you!

Kevin was extremely nice and helpful, and made the whole experience of renting a space quick and easy.

Very simple process. Clean property. Woody was very helpful.

Had a great experience at the Venice public storage. Woody was beyond helpful, curtious and an overall asset to the company. I am happy to be with this location

Woody and the team at Public Storage were exceptionally helpful and made a very difficult process feel easy. We are very thankful for everything they did to make our experience frictionless and manageable.

I've been going to this Public Storage for years. It's always clean. Today, June 4, 2021 I was there trying to organize my unit and I didn't realize how close I was to closing time while I was still in the middle of my reorganization. Woody must have noticed, came up and talked to me to let me know in the most professional and pleasant way that he was closing. He informed me that if I was still there after he leaves that I would have to call a 1-800 number to let me out. I was really impressed with his ability to inform me that I was jeopardizing my ability to leave easily and also my standing with Public Storage but at the same time he was able to make me feel like he was supportive of me and had my back at the same time. I felt the urgency to pack up quickly and leave but he made me feel relaxed enough about it that I didn't panic. He is a natural at balancing Public Storage's expectations of him as an employee with the best customer service possible. If I was in a position to hire people at a company I would want Woody on my team. Thank you Woody!

5-STARS! Woody was great! He really went the extra mile to make sure everything with our account was up to date and working properly. Great job! Thank you very much!

Excellent experience! Kevin was the absolute best at the Venice location on 4th. He was knowledgeable and answered all my question. Extremely informative and great knowledge around products offered. Had the pleasure to meet Katie the Sr. District Manager and she was a delight. Best experience ever! Go there for all your storage needs.

I visit this location to help a friend move some items she had and there was an employee named Woody who was extremely helpful to us. I love how kind and efficient the customer service was, so I’ve actually considered getting my own unit here! 10/10 for sure

MR.WOODY WAS A GREAT SALESMAN!!! He walked me through everything from showing the space, helping me with the paperwork told me about the features and options I have with public storage and even walked me through the PS app im not so tech savvy but he was such a great help today. Miguel was also here he was awesome as well

Woody, who checked me in at Public Storage was very helpful. He was very friendly, knowledgeable and gave me a tour of an available unit. He got me the exact size unit I needed at a really good price. It’s a very nice, secure and clean facility. Very high tech too with Bluetooth phone access. I’m looking forward to a long and happy relationship with Public Storage.

Janelle is awesome! They are very friendly here and take care of their customers. Thank you!

Kevin is great, professional, kind and extremely helpful. 5 starts for him !

Stellar customer service, Woody (Woodrow) helped me find something last minute that was ideal, he knew everything that was going on. The storage I booked online was too small so he helped me find another one that fit all my needs in a matter of minutes. Very secure place, and very clean.

Excellent service in a very clean and well managed facility. I upgraded from a smaller unit to a larger unit and they could not have been more helpful. Woody made the process easy and we took care of getting a new unit and moving all our items in just a few hours. He was very professional and went out of his way to show us the highest level of customer service.

Had a great experience at Public Storage Venice. Kevin and Woodrow were both extremely helpful and professional. Would highly recommend to anyone looking for storage in the Venice/ Santa Monica area.

Woody is the man! I came 15min before they were shutting down for the night & it was my 1st time at the property, and Woody was kind enough to stay after 6, help me get into my locker & give me all the tips about the storage unit. Highly recommend!

They were so incredibly helpful when I came to check out the multiple spaces I rented. One of them turned out to be too small and they made sure to change it right away to a more spacious and easily accessible spot. Woody was really great in facilitating everything. Very informative. Thanks guys!

Kevin was courteous and friendly and was able to answer all,my questions- he also offered to have my rate reviewed to potentially lower it- Woody was very warm and helpful. Will definately recommend people to get units here fine young man! Very fine 5 stars

Kevin and Woody were so nice to my mom and I! They showed us the exact options that were available and were very friendly and professional! 5 starts!

Horrible experience. They do not honor the posted hours that are communicated via phone and the web posting. The units cannot be accessed after 5:40pm on weekdays and after 4:40pm on weekends. This was never told to me prior to signing the lease for the space when doing so online, this may be a breach of contract on their end.. The office assistant was less than kind when explaining this fact and borderline hostile. Do not rent here if you have any other option. Plus the units are dirty.

Huge westside storage complex. Well-run. Pricey. No lighting, except maybe in some premium priced units.

This place is great! And Ashlee is super helpful.

They corrected my issue and were very helpful

Kevin @ public storage is a very very good service rep. I gave him and the company 5 stars.

Very helpful

This is my second time renting out a storage unit at this location. My first day of moving furniture in my unit, the whole system was down and it was pouring rain! I did everything online, a new Covid updated version of their current system. The gentleman who helped me, I can't remember his name but it was on Monday, 12/28/20, he was the only person working and was literally like a freaking superhero!!! He profusely apologized for the inconvenience for my first day, very communicative and did EVERYTHING he could to get me and others who were waiting into their units MANUALLY. Literally RUNNING around the complex up stairs and to different units to ensure we ALL had a good experience. His customer service skills were beyond any I had seen before. He could've just sat there and told us to wait, but he was determined to make our experience with public storage one we would remember. Thank you again!

They are quick and energetic. Also the energizer bunny likes to hang out there. I saw him and he said we take no breaks!

Easy to move in and transfer- super fast and friendly!

Very nice and fast assistance!!!

Kevin & Katlyn are awesome very helpful kind and professional! The way everyone should be. I love coming to this storage!!

Moving need to store stuff

Kevin was extremely helpful. Great experience.

Kevin at this location was a legit help. I had underestimated the amount of our items for storage and booked a unit that was way too small. Kevin helped relieve the stress of the move, recommending the right size and quickly finding us a new unit that would fit all of our things!

Painless. I’ve stored many times over the years and the Venice team at public storage has been the best experience I’ve had so far.

Outstanding location, easy access, clean and staff is cool !

Kevin and the team at Public Storage are fantastic. The entire process was easy, fast, and stress-free. Very thankful for their help.

Kevin and Katelyn were very professional. I would recommend Public Storage to my family and friends

This Location Is Very Clean , Employees Have great energy and customer service Very Satisfied!

I always come here for my mom. The people in the office are always helpful. I’ve had multiple encounters with Kevin and katelyn and they’re always so nice.

Excellent Service! Robin was very helpful and resourceful! Highly recommend Venice location!

Service was amazing! So helpful and able to get us a great discount! Katelyn helped us and we were very pleased with our experience. Thank you!!

I’ve been renting at this location for about 4 years now. I have no complaints thus far. The staff has always been as helpful and attentive as possible. Any issues were squared away immediately and I will always return to this location to rent in the future, if needed. Thank You so much Public Storage on Rose & 4th!!!!

Great customer service every time I visit this location!

Everyone at this location is very helpful. JT is especially friendly and professional. We feel he does a great job of representing your company. Lucy is also very helpful.

Kevin, Karey, and Rob were amazing and so helpful! Would highly recommend!

Hhhh

I love the young woman name katelyn..she was very helpful and patient.

Kevin is awesome! Thanks for your help!

Robin and Kevin are great! Great customer service. Thank you. David

Great customer service from Robin (Public Storage, 315 4th Ave, Venice, CA 90291). Thank you for your help.

Mazell is an absolute GEM! I’m so happy we settled on this particular location and I can’t stop telling people how convenient it is! The location is great, staff is helpful and the price is unbeatable. Couldn’t be more stoked :)

Kate was amazing, your most useful and talented employee. Promote her!

Convenience. Location. Staff! We came in to secure our reservation and walked out with an even better one! Mazell, who we had the pleasure of meeting was helpful and never rushed any part of the process - I felt very satisfied walking out of the office with keys to our new unit 😁 Highly recommend to anyone I know!

Keven was so kind and made my experience very smooth and easy :)

Coolest staff ever. These guys are great. Took wonderful care of me in no time!!!! Makes me wanna move to the storage myself!!! 5 star!!!

Perfect customer service every time.

Kaitlyn at Public Storage was amazing and so helpful!! She was able to adjust our unit on the spot and make it work without our requirements. Excited to be using this facility for our storage needs!

Kevin has helped me a few times. Thanks for such service

Been storing here for a while. Helpful staff. Would recommend.

Thanks to Katelyn and Kevin I am sooooo..... happy to rent a storage space from this company, they were so kind and extremely professional. They made my entire experience very easy for me, they are truly KEEPERS! Thank you Kevin and Katelyn you two are the best. Keep up the FANTASTIC customer service you gave me.

Esta bien el servicioo

Rude Rude people that work there and they never sent me my information to my unit after paying. Got totally lost. Hours are awful. Closes wat too early. By the time I get out of work to go there it's closed. I call over and over and no one answers the phone or returns my calls. I'm definitely looking for a different storage business.

The office does not open until 9:30 and you can't access your unit until they open which makes it very inconvenient if you wanted to get something out of your unit early. They also increase your rent annually, something to consider if you plan on a long-term storage.

Homeless people line the street on one side and the elevator is a pain

Kevin went over and beyond during my rental. He explained everything in great detail. I also love all the precautions public storage is taking in terms of Covid-19.

Kevin is very proficient in his processes and communicative skills. The rental process was a breeze. Would definitely recommend.

Doug Romero the manager ignored three voicemails then finally picked up weeks later of calling. Now he says he cannot refund me and that their is no one else I can talk to. Please fire this manager he is not doing his job

Kevin and jose were very helpful. They explained everything clearly and concise. Truly great customer service

My first time renting a space Jose, Kevin, and robin were very helpful and patient helping me find the space I need.

Good customer service is by far the best advertisement a business can have and Public Storage should clone Kevin ! Kevin was pleasant, professional and he explained everything about the terms and insurance clearly. When he brought me to the assigned space, there was a roll up door. I wistfully mentioned I wish it had a door instead...without missing a beat, he brought me to another space that had a door. Not everyone would do that ! He showed how to work the lift and put in the secret code. He made sure I was comfortable with it and gave me a card with all the information about it. He explained the hours the storage could be accessed and before I left Kevin pointed out any boxes and packaging items I might need. Kevin, from a customer standpoint, is a great employee and if management is reading this, you should consider moving him up in your company. Yes, his customer service IS that good ! I hope you all get to have Kevin help you !

Me and my partner has a space at another public storage and was thinking of transferring to this location. When we got there we saw that Mazell was working over there and knew we were in good hands. She showed us a few space options and as always she was very helpful, patience and always has a pleasant demeanor.

I am helping a client consolidate storage spaces at this location. Mazell was a huge help full if specific information that helped us figure out what to do and how to do it. Soooo helpful!!!

Mazell was very helpful with showing me the unit and getting supplies

Mazell is amazing!! Thank you for your service!!

Had a very good experience recently switching over from one unit in the facility to another. I found that Kevin was particularly helpful in making it happen. The homeless population around the facility is tough, but not much you can do in that area.

Amazing staff, amazing service. So far I have no complaints. I’ve been here for a few months now and every time I come in, Ashley and Kevin exceed my expectations.

Had a great experience today with Ashley from Public Storage in Venice. She was helpful and polite and got me in and out very quickly. Highly recommended.

Daniel was so incredibly helpful when I went to buy moving boxes. He was polite, flexible and even carried the boxes to my car! I had such a great experience that I've now booked a storage unit with them. Thank you Daniel!

Outstanding experience. Mazell, in particular, worked to resolve any complications, and was friendly, professional and insightful. My mother also wishes to thank Mazell, who patiently answered her questions and was very helpful. Thank you 👍🏻

With the dilemma of suddenly having to move was already enough on my plate with little time to do so but when I went into Public storage a lady by the name of Mazell was of tremendous help she made my process so easy an had a pleasant and professional attitude eventhough I wasn't in the best mood due to my current situation . But nevertheless she was very helpful and very patient with me and to my surprise she was a new hire but the thorough job she did I would have thought she washed have been working there for years so thank you so much Mazell for you excellent service and thank you to the fine staff that trained her you guys did a great job !!!

Mazell was of excellent service very attentive to my needs when I came in looking for moving boxes great customer service all the around.

All of the people at the Venice public storage have been so helpful and courteous! I very much appreciate everything they’ve done for me , they’re kind of attitude, and help!

Kevin was great. He showed us the unit. Answered all questions. We were out in less then 15 minutes. Love it.

Wouldn't store products anywhere but here

Nice staff clean storage units

Ashley was very helpful and made the move in process very efficient and easy. Great customer service on move in day and every day following. I did not hire movers, so it was nice to have a friendly face greet me as I was rushing to get everything moved into storage in a few days. I highly recommend this storage facility and am very grateful for Ashley and her great customer service.

Storage is offered

I did not come here.

great people and great service" ! I highly recommend !

Great service and healthful from Ashley and Jamie hey I said it

Customer service was at its finest. Thank you to ashley reyes for being a great employee and very polite.

Those three in the office were very helpful when it came to answering my questions and helping me find the right size space for my belongings!

Lexi was really great got me into a 5x5 very quickly the same day and was really knowledgeable about the terms and conditions

Along with moving Storage isnt fun....so if you need a good storage place...I would go here.

Kevin was great! Really nice guy and efficient

Thanks Chemize & Rob for helping me secure my unit. You’re the best 😊

The only place in town Kevin was great

OMG, the guys in the front desk we hitting on my and my girlfriends and I have never felt so ashamed and grossed out, yuck. I think the guy's name was Kevin, yuck, avoid at all cost!

Valerie B is Awesome help at the gate,sincere,helpful,respectful and git it down quickly,smoothly and a great deal,AWESOME serrvice

Chemize had really great customer service everything was wonderful😁

Kevin, Val, Robin and Gio were friendly with customer service.

Too many creepy people around.

The staff here are great!! Very friendly and helpful customer service

Really great place everything was clean and tidy. The workers were great too! Reyna was nice and answered all my questions

I absolutely love the friendliness of the staff here. I believe their names are Geo, Kevin, Reyna, and Robin? I’ve been here on numerous occasions and I’ve called to ask a couple of questions. Each time I am greeted with a smile and a welcoming hello. If you’re looking for the perfect Public Storage to keep your things in for a while I would highly recommend this one. I have my full faith and trust in them. Thank you guys so much for your help! 10/10 on customer service!

♥️♥️

All employees have a poor attitude and are not helpful. Hours say they close at 6pm but they won’t let you in past 5:30pm. The elevators don’t work and the building is in general disrepair.

Guys we’re a great help ! 🙏🏽

Great customer service

Kevin, Gio and Ryan are fantastic! We had a nice and easy experience transferring our storage space. I would highly suggest them;-)

Terrible staff all the time! They will be welcoming and kind one time, when your signing up. That's the end of kind and helpful. Place was dirty 90% if the time. Both inside and out. I was there 2 years and they upped the price every 3 months until I left. I went extra space storage and now been there 2 years and they only went up 2 times and have not been up again in almost a year. Not only that but the staff are still helpful and kind!!! Definitely use ANY place other than public storage. Just a strong suggestion.

Kevin is an exemplary manager and along with his support staff ensured a headache free renting/move in experience

Public storage Venice beach has met my expectations and im satisfied janie charles was a very good public storage agent very knowledgeable very kind and sweet

Staff is super cool and they have been fair and helpful

Excellent Service! Excellent Price! Kevin helped me out and he provided me with optimal service and communication anout available units and deals. I highly recommend using this service. It’s is affordable and it works. Sincerely, Grant Goodwin

My niece needed a storage unit that was close to her house. When she called this Public Storage for information on different options and pricing, they were very nice and helpful. When we arrived with a full truck, "GIO" waited on us. From the moment we started speaking to him to the time we left, he was amazingly patient, kind, helpful, clear with his communication, and very thorough. Thank you, GIO for being so WONDERFUL!!!!!!!!!

Great Job Kevin...thanks for you excellent service!

Charles Marlowe aka "Vegan Cheetah" the failed youtuber lives in a unit on the second floor here where he does heroin and meth daily! LOL

Very thoughtful and helpful! They carried wardrobe boxes across the street to my car for me! Great staff and location!

These guys have been great. I've had two spaces here and no problems thus far. Hours are a big thing here but I understand why they're that way. I've lived in Venice all my life so I'm used to the chaos

Pay an arm and a leg for this place but just try to get in at 5.40p, a full 20 minutes before their posted "gate closed" time of 6pm. Try to get into the office, for that matter. No dice. This place has been sucking for years and it's getting worse. The guys at the front office are looking at me right now, laughing at my misfortune. They told me I "need to get here earlier". So for the pleasure of paying $90 p/m for a 5x5 space, I actually need to take time off work in order to access my stuff? Moving out this weekend - and good riddance!

Guys are always helpful and super nice, the hours could be better but I make them work for the convenient location.

Prompt and courteous service

Helpful

The stafv was friendly but they took a lil too long to open the gate.

Such a stressful time that led me here and Janie welcomed me with warmth and patience. Walked me through everything and explained things with ease and made sure I understood what everything was. I never felt rushed. She gave me the tour and Kevin came with us- and when one of the locks was being fussy he and Janie went into problem solving to get me a space with easier access. They were just nice, kind people man. Highly recommend.

I'm a little late to the party but I couldn't leave without doing my due diligence. I've been storing here for a little over a year and I'm happy to say my storage needs have been fulfilled. Happy yet sad to leave the staff behind. Kevin and Robin in particular! These guys made storage a breeze. If I ever find myself knee deep in clutter I will definitely be back. Thank you guys for your service! Maybe I'll stop in and say hey. Peace😀

I have been at this location for about 1/2 a year and had to go many times for assistance and they are always helpful and super nice. Kevin and Janey were so great today. Thanks, you guys!! So appreciates. Keep being super awesome ❤️

Secure, clean, and spacious. Gio was very helpful, professional, and fast! He made my experience as delightful as a storage unit rental process can be. Will use them again for my storage needs.

KEVIN was highly solutions-based to my needs, as was his peers. Top notch service, truly. Good, clean unit as well.

Bryson the customer service representative was very helpful and pleasant!

contract is not up to date with being human.

Is location at 4th& Rose ave(90291) open 5/27 normal hours?

Old carts and inattentive personell online price not include mandatory extras

Willie helped me get a good storage unit and made it easy to sign up. Thanks.

Place is a dump. Kept raising prices on my unit to a ridiculous amount. Whole facility wreaks of urine cause there’s a massive homeless problem there and they piss all over the joint, every time I went there I felt like I had to get a hepatitis shot after. Staff isn’t helpful, better prices and better staff just about anywhere else you go. Don’t store here.

Kevin was great. Very friendly and helpful. Showed me the unit and completed the paperwork in less than 15 minutes.

Nice

Friendly staff, convenient location, secure

Everyone was so professional and kind here especially Vatonio and Bryson, that went out of their way to be helpful and always had a cheerful attitude.

I was pleasantly surprised how wonderful the staff was at this location. Both Kevin and Vetonio rock! So helpful, so kind and generally nice guys! Vetonio has a sense of humor which always makes everything more fun. I am so happy with my choice to rent here and I recommend if you are on the westside that you check out this location.

Considering the exorbitant cost of breathing and existing in Venice, I was super happy to find a 5x5 unit for a great price! Much less than anywhere else I got quotes for - esp if you check for specials first! And it's located right in the heart of Venice, so it's super convenient for anyone living or working in the area. Kevin, Gio, and Robin are great guys who will take excellent care of you and your belongings! Very helpful and professional! Check in was smooth and easy. The unit was spacious and clean. Even when it was blisteringly hot outside, the units were always kept at a comfortable temperature and I never worried about my belongings overheating or anything. I saw ZERO bugs, rats, mice, or anything of that sort during my 6 month stay. I was in an intensive educational program, so I threw all my stuff in storage while I was in class full time. Inevitably, I would need something from the storage unit, so I was in and out fairly often at various times of day and never had any issues. Even when it was blisteringly hot, the units were always kept at a comfortable temperature and I never worried about my belongings overheating or anything. So i'm quite comfortable vouching for both the safety and cleanliness/maintenance of this facility. The bathrooms have been recently remodeled. They are actually really nice and very clean!! Just bring your ID to the front desk and they will give you the key. I finally graduated a couple weeks ago and will be heading up to San Francisco for work. So I've been running around trying to get myself ready for another big move and saved cleaning out the storage unit to the last minute. Unfortunately, I totally spaced and was one day off from my contract renewal (it's month to month). Technically, I was now responsible for the FULL month of September. I was so angry at myself for not double checking and really freaked out because that would have seriously ruined my month - I needed the money to put towards gas for my move up north. Fortunately, the guys are super awesome and very helpful. Gio called the district manager or headquarters or something and saved the day! They didn't make me pay the full month! Considering it was like 10 minutes to closing on a Friday, he didn't have to do that. So that speaks volumes about these guys! They run an excellent facility! There are a couple of things that I should mention: 1. The facility is only open during the day from 9-6, inc sat and sun (you may want to double check those hours). But they made that very clear and made certain I was cool with it before I rented the unit. It's a neighborhood facility, so I don't think they are allowed to stay open later. 2. They lighting is eco-friendly and based on timers. You have to find the right timers for the lights you want to turn on, then you just twist the knob to set the time. I wish they were motion activated, but the timers are actually more eco-friendly, so no biggie! Just a heads up! Overall, this is a great facility that offers great prices, clean and secure storage, and highly professional service. If you find yourself needing some storage space in Venice, I highly recommend these guys! I hope my rather.... thorough.... review covered everything! Lulz! But if you have any questions, feel free to ask! 🌈🤗

Are the units insured from theft ?

20x20 storage ground floor how much ?

Iv'e been storing in this location for a number of years. My rent keeps going up ( $277/mo) for a 10x10 unit, and yet the time they open in the morning gets later and later. The back gate is supposed to open at 7:00am, they put a stop to that over a year ago. I just went there today and yesterday at about 9:00am, and I cannot even get in the back gate. The office does not even open until 9:30am. I'm glad I'm moving away, I let Corporate know about this when they started opening later, but never got a response. They still advertise that they open early. I also have never missed a payment. Do not use this place. John is not my real name, just in case PS wants to get a hold of me, but this is one of my real Emails.

130.00 dollars for a 5x5x8 locker, homeless problem at entry gate, people get robbed and shot near this location regularly. For the price, not worth it.

This place sucks.

The guys are fraudsters, esp the staff. This week I went in to the venice location to sign up for a space and the staff there were acting really weird. It smelled like pot in the office, so gross! Def. not going back.

Definitely the worst staffed storage in LA. I think the guys name is Kevin at this one, and I'm amazed at their level of unprofessionalness.

Kevin and Robin were excellent! As a first time customer they were very helpful. They are very friendly and overall ready to answer any questions.

We are moving from Sacramento to Venice and need to store several boxes there. Willie is very helpful and pleasant to talk to. The entire check-in is quick and easy.

Very friendly and helpful staff. I had an exceptional experience.

Terrible facility. If you have to use the restroom, don't expect there to be any toilet paper and don't expect it to be clean. There is the same pile of trash sitting on the floor that was there two months ago. It's absolutely disgusting in there. Small things like this are what gets me to write reviews.

impossible to deal with. upselling at every opportunity. Not the nicest place in the storage space!

Thank you so much Michael for your time and being patient with me. See you soon!

Awesome service here. Thanks mike.

Great set of guys working at this location, both Giovanni and Vernon were as helpful and as friendly as could be. They got me a great deal on a storage space and answered all of my questions since I have never rented a storage space before. Thank you fellas, keep up the good work.

I had a really great experience with this location. Nicole was very friendly and professional. She answered all my questions and recommended all the packing supplies I needed. The property is very clean inside & out. I would recommend this place to anyone looking for storage and/or moving supplies. Nicole is the best!

Service is awesome at this location! Michael and Giovanni were very helpful,! They made me feel very comfortable and I was out of there in no time!! Everything went smoothly and I definitely recommend going to them! Thanks guys, I appreciate the awesome service you guys gave me! So long guys, so long!

I've shared this same review on Yelp and thought I should share it here as well. Kevin , the Manager, And the entire team Michael, Gio , Vernon staff at Venice Public Storage 315 4rh ave corner of Rose, are some of the bast people I have ever seen dealing with the public. Why do I say that? --not just from my personal experience , yet from my observation with others whenever I go by. Let's face it a lot of people are emotional when visiting their units and that includes the people who are financially well off as well as the people who are struggling .A lot of folks have time challenges - big ones, and other challenges --and Kevin and the team are always there to help them// almost like therapists or counselors. In a world where dealing with the public can harden people -- they manage as my friend Jon Batiste (Stephen Colbert Show band leader) would say Stay Human , which is the name of his band . Last but not least Kevin and his team are good/looking charming fellas . The Dude Abides yup that Dude who Jeff Bridges played in The Big Lebowski// an absurdist Holy Fool who tells it like it is. Like The Court Jester Jeffo Dowd Thanks for all you do

Staff is great. Managers Gio, Kevin, and Michael are all so polite, well trained, and helpful. From the day I moved up until now they have always made my experience a pleasant one and as painless as possible. I always look forward to seeing them every time that I visit.

Entire property staff is great, they are readily avaliable to help whenever I step into the office. Always able to assist and thorough. Thank you guys.

Property staff of Giovanni, Michael, and Vernon were very helpful. I came in with many questions, never having rented storage before, and they were able to answer everything for me and get me set up in no time. Thank you guys.

Mike at Public Storage was awesome. Thanks for the help.

The Venice spot is the best public storage location! Mike was extremely helpful and a true pleasure working with! He is thorough and efficient while taking care of business.

Giovanni and Michael were super helpful. They got me just the right size storage space that I needed and at a great price. If you ever need any help they are the guys to go to.

Homeless people wander in all the time. Elevators are in poor condition. I had to close my checking account due to fraud and my recurring payment didn't go through, locking me out. When I walked into the office to see what the problem was, a very smug girl loudly responded "Because you didn't pay your bill" in-front of other people!! ... Rude! Unfortunately this is the closes storage unit to my house. But I am looking to move

Giovanni was awesome! He really helped me and made my move smooth. Excellent customer service from Giovanni along with Kevin and Michael. Amazing team at public storage.

Kevin, Vernon, and Gia are the best! Everyone was super kind and helpful. Kevin I worked with through the lease and he was super thorough and patient. I got a great deal and am looking forward to vacate to say hello to these three super helpful guys again :-)!

Micheal and Giovanni were extremely kind and helpful with the entire moving process. They were informative and efficient, which is very important to me. The place was clean and I'd highly recommend using this facility!!

The service has always been great here. Thank you to Giovanni and Michael for getting me moved in and moved out into my new place. Their service made my day that much smoother.

Very helpful people! The property manager Kevin was extremely helpful and his team of associates Giovanni and Michael were very fast workers , they were friendly and answered any questions I had.

Really liked it, Mike was super helpful thanks, really recommend it to anyone

Ask for Mike- he is amazing. This is a pretty well-organized and flexible place. They get their admin done very quick and are super efficient and helpful with suggestions.

Michael has been extremely helpful, professional, and assisted us in the best way to select according to our needs. Michael exceeded our expectations, we warmly recommend him.

Michael and Kevin are extremely professional and helpful. I'm a bit of a neat freak about my belongings and they answered all my questions, no matter how silly, and made me feel comfortable leaving my things. The experience matched the service, I recommend this location!

I would never expect this level of service at a storage place. Mike was great. Even one hour before closing on a Sunday he was very helpful in getting me into the appropriate size space for the best price. my family has rented from literally dozens of facilities in the past. My experience here has made me rethink the typical mundane, dirty, rundown, horrible customer service I've come to expect at these places. Thanks Mike and team for doing solid work.

Just put a bunch of stuff in storage here recently, and it went very smoothly! Kevin and Mike were super helpful in showing me around and helping me get signed up. The location feels safe and secure too.

I went in today and bought some boxes and supplies. Giovanni and Kevin were super helpful, friendly and polite. Great work guys.

Mike was a godsend, really took care of us in a professional and courteous fashion. Rest of the staff is great too, I highly recommend this place.

Mike was super helpful and you can tell he really cares abut his job! He was courteous and went out of his way to provide us with exceptional care and service. I didn't catch his colleagues name but he was also very friendly. I highly recommend this Public Storage facility!

Michael, kev and Susanna all need a raise. So much swag

Kevin and Gio are amazing! I had a wonderful experience here :)

Amazing customer service, Michael guys rock man. Thank you for your help.

Good service from sarai! Team is great. Storage was a good fit!

Michael was super helpful he helped me with my heavy items. They have great customer service. I would recommend to anyone in need of public storage

Michael and Sarai are the best thing since peanut butter. Couldn't be more helpful.

Awsome service!! 2nd time customer! Everyone that works here is fantastic!

This Staff is beyond superior and has excellent and above customer service. In my six months here I have dealt with pretty much all of the staff and each one has the highest standard of customer service. They are always friendly and ready to help and if I had to choose to store again I would come to this exact location even if it was out-of-the-way!!! Thank you so much Kevin, Michael, Julissa and Oz!!! You guys are truly fantastic :)

this place used to be a pretty good deal, but they keep raising prices and shortening the hours they are open. Also, they told me that I am not allowed to use the onsite dumpster... evidently, it is reserved for cleaning up after the homeless people who are encamped right outside the facility! I found that to be outrageous. The homeless folks aren't the ones paying 200 a month, I AM!!! I am about to dump this place.

I don't store things here, but I came here looking for help with a big move. Michael and the team were super duper helpful. They helped me figure out which types of boxes made the best deal AND they let me return the ones I didn't use riiiiiight when they were closing up shop. All with a smile! Thanks, guys!

Super friendly and helpful staff (kevin michael Lisa)with a smile on their face to greet you everyday. Relaxing and clean environment with cool ocean breeze making your organizing experience all the better. Just wished the bathrooms would be kept cleaner and have both of them open but I guess the homeless people keep on coming in and leaving stuff behind.

Moving is always tough, but the team here made it so much easier! They were all very attentive and accomodating, not to mention quick and freindly too. Michael was especially helpful and willing to work with me through a pretty tricky situation. I would reccomend this storage facility (and its team) to anyone!

As I checked the first space I was assigned and didn't like it, Johnny went out of his way to find one that would be perfect for me. It made a huge difference in my experience here. Tips: be prepared for extra costs like insurance and bring your own lock because they charge like $20 for one. Or before you come, check your rental insurance policy to see if a storage unit is covered.

Moving is such a stressful experience but the staff at Public Storage Venice really made it easier on me. Kevin was great. He explained everything thing I was signing and all the policies and procedures perfectly. He was a pleasure to deal with and because of that, it really helped make things go super smooth. Being near Venice Beach, you get all kinds of characters that walk in. I even witnessed Kevin handle a customer who was rude, belligerent and making no sense at all. He handled it perfectly. The bosses would be very happy to see how he handled a potential powder keg. I rented a 10' x 15' The space was clean, well lit and has lots of security. Elevators are a little slow. Get on the first floor if you can!

Great place and great people working there! Michael was a great help! Couldn't have asked for a better experience!!

Love Michael! Please give him an original glazed donut 👍

Julissa was awesome

Michael was very helpful and very quick with his work. Thanks

Amy and Martin were incredibly helpful despite a downed system. They quickly got me my storage unit and made sure I was well taking care of being that this was my first experience with public storage. A+ service through and through and look forward to giving my belongings a new home knowing Amy and Martin are on the job. Ryan Beatty

Very easy to set up and friendly staff!

The worst. was quoted one price online and then was told of all the additions when I arrived. Then I was told it was upstairs. People were rude and not courteous

Super!

Any was awesome!

Can't express enough how helpful the whole staff at Venice Public Storage -- especially Kevin, Robin, and Amy -- have been throughout my stay. Maybe "stay" rings to close to hotel terminology, but their care and attentiveness made it sometimes feel that way. Moving in, moving out, and everything in-between was always a snap. Looking to store anything, no matter where you are on the Westside? Do it here.

Fantastic service. Amy, Robin, Martin are friendly and efficient. I stored my stuff in a clean storage. Theirs even bathrooms on site. I'm moving out today. I highly recommend Public Storage for everyone. Thank you Public Storage keeping my stuff secure.

Staff at this Public Storage has been really helpful so far! Bryan was very polite and helpful with setting up the unit and loading up boxes in my car. Price per storage unit is a little pricey (hence the 4 out of 5 stars), but I guess that's the price of storage in the Venice/SaMo area. Looking forward to storing my belongings here for some months. Thanks again for your help.

Lamont was lovely very helpful. Showed me multiple units to find the one that fit my needs. Was also very patient with my many questions.

Amy, Julissa, and Kevin were very friendly, knowledgable, helpful and many other positive adjectives. And now we have less clutter in the house. Win win.

Robin was awesome! We went on a quest, showing me 3 different units until we found the perfect one right by the elevator! Thanks!

Woohoo! All the young people that written Herr are really friendly and cool. Love this public storage!