Public Storage Self-Storage Units at 7660 Balboa Blvd, Van Nuys, CA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x6.5'Online only price$ 76/moSmall 5'x6.5'
$ 76/mo $101Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x6.5'Online only price$ 79/moSmall 5'x6.5'
$ 79/mo $106Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x8.5'Online only price$ 80/moSmall 5'x8.5'
$ 80/mo $107Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 106/moSmall 5'x10'
$ 106/mo $141Best Price Label
- Outside unit
- Drive-up access
8.5'x10'Online only price$ 160/moMedium 8.5'x10'
$ 160/mo $213Best Price Label1 unit left!
- Outside unit
- Drive-up access
8.5'x10'Online only price$ 161/moMedium 8.5'x10'
$ 161/mo $215Best Price Label1 unit left!
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Van Nuys
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Van Nuys Storage Units Near Van Nuys Airport and the 405
Storage units in Van Nuys are located west of the 405 between Saticoy and Strathern streets adjacent to Van Nuys Airport. Indoor storage units and outdoor units with drive-up access are on-site in a wide range of sizes, and we also offer car storage. Look for our Public Storage Orange rollup doors for self storage serving Reseda, Panorama City as well as Van Nuys.
Small Van Nuys Storage Units
Golf club storage allows you to tuck away clubs in a 5x5 storage unit after a round at Van Nuys Golf Course, which is just a couple miles away for convenient pickup and dropoff of your golf bag. These small, cheap storage rentals are great for frequent flyers and those who work at Van Nuys Airport who need to store small items close to the runways.
Stagg Street Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Louise Park, Sepulveda Basin Recreation Area or trips to the beach. Behind the athletic equipment, kites, body boards and fins, hiking gear, beach umbrellas and sand chairs pack in rarely used items like your holiday decor and off-season garments.
Medium Van Nuys Storage Units
If you are renting out your place short-term use a 5x15 storage unit to clear the decks while you are traveling or residing elsewhere. These storage rentals can hold two rooms full of furnishings and come in handy when you need to make room for a new member of the household. Bike storage fits nicely into these long storage spaces as well.
Small businesses along Balboa Boulevard wanting to clear out workspace and tidy up customer-service areas can store excess inventory, packaging, seasonal items, furniture and filing cabinets in a 10x10 storage unit off-site but handy if needed.
Large Van Nuys Storage Units
Homeowners around Birmingham Community High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences or just relocating to the Valley, these roomy rentals will hold the contents of a three-bedroom home while you are house hunting for a new place in or around Van Nuys.
For much larger renovations or if you are moving from a very big house, a 10x30 storage unit should be a good fit. About the size of a two-car garage, these extra-large storage rentals can hold more than seven rooms of furnishings.
Van Nuys Public Storage has a range of storage options to fit your needs.
If you still haven't found the self storage space you are looking for, we have plenty more storage units nearby on Balboa Boulevard and Roscoe Boulevard.
At this Van Nuys Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 607)
Great rate and helpful staff. I like the drive up access.
From customer service, to in person, and online. It all is very disappointing. I tried to finish a reservation online. All I got was locked out of my account. Finally logged back in and there is no option to finish my reservation so I had to go in person. That was even worse no one is ever in the office. I waited about an hour nothing. So I decided to call and see if I could finish it through the phone wasn’t allowed to either got transferred to their office number but like expected no answer since there is no one in the office. Someone mentioned they are usually walking the property makes sense but maybe hire two to three people so they can help customers you know jst throwing out crazy ideas since they say on their voicemail “customers are important to them”.
Gracia por servico Tania
Gracias Tania me ayudo mucho con mi app y con la información
Gracias Tania exelente servicio. Gran trabajo
Tania Macias is an amazing help. She answered all my questions & was very nice. She has excellent customer service!
Taniya good person and always helps when asked
Buen servicio muy amable muy agradecidos lo mejor que hemos encontrado gracias
Great service. Glendy when out of her way to help me. really appreciate her. thanks a lot.
Muy buena y amable Gracias Glendy
Excelente costumer service, talking about Glendi.
Glendi fue muy amable conmigo y me atendió bien muy buen servicio.
Agarre una segunda unidad y Glendi me ayudo mucho muy amable y paciente.
I went a couple of days ago because I didn't know how some customer's open the gate without getting out of the car. I went to the office and the young lady there Glendi help us install the app on our phones (my dad's and myself) she explain the benefits of the app and took us outside to show us how to open the gate very convenient feature thank you for your help Glendi.
Glendi was great. Good customer service. Thank you for your help!
Amazing service! Always very helpful! Glendy was helpful and knowledgeable!!
Jonathan was amazing good person to talk to can’t believe they’re threatening to fire him bunch of lames
The WORST customer service. Unfortunately, this facility has been giving me the run around. Made arrangements to have access at 7pm and even called the main line prior so that I can take time off work to make it at that time. When I tried to access with passcode., it did not give me access! I have been calling since last night with no avail. The outgoing VM says that a manager will make contact, but nothing. Furthermore, the number they provide on their system for after hour access, is a WRONG number. The person who owns the number, contacted me to let me know they receive calls “all the time from public storage customers”! This is an outrage considering the monthly amounts that keep going up every year! I will be contacting Better Business Bureau as my next course of action. Do better for your paying customers!
Manager was friendly and answered all my questions!
RUBIA CARLOS GIVE A GOOD SERVICE THANK YOU
Gracias por servicio
Gracias por todo vicky. Me alegro que estes de regreso. Siempre me ayudas con mis pagos ..
Un buen lugar para guardar tus cosas
Manager was nice and helpful he answered all my questions
Carly s and rubia Great service
Jonathan was very helpful, great service!
Vicky gracias por servicio muy amable
Vicky was awesome fast and friendly
Great service, experience and location. Thanks
Vicky was helpful
Great service thank you Vicky
Vicky was great , and helpful
Vicky y Victoria me atendieron super excellent gracias
Gracias por servicio vicky
Viki and Victoria was great
Gracias vicky por ayuda con aplicasion.
Gracias por servicio Vicky
Gracia lor servicio.
Vicky es muy amable y me atendió muy bien cada ves que boy.
Great service by property manager Vicky. She makes process quick and easy. Has patience and shows you different units to see which best works as. Property is drive up so make it even easier to unload and super clean units. Highly recommend location ask for Vicky she’s awesome and super friendly. Also , speaks Spanish!
gracias Vicky por buen servicio y ser muy hamable con uno .
Thank you for service
Very good service Vicky
Vicky was helpful.
Vicky Is very nice great service thank
Great service thanks Vicky
Thank you for help Vicky .
Garcias por ayuda vicky con application
Helpful thx Vicky
Vicky was helpful
Vicky is the best!!!
Thank you for help and service vicky
Great customer service !
Great customer service!
Vicky was helpful ty
Thank you for service and help Vicky. She is super friendly and knowledgeable of her job .
thank you for help Vicky
Gracias por servicio Vicky!.
Gracias por servicio Vicky …
vicky was helpful thank you
Gracio por servicio vicky
Thank you vicky for help and patience every month with payments
Great experience, very helpful!
Gracias por servicio Vicky
Vicky and victoria were helpful thank you for your assitance in helping find what i need
vicky is helpful thank you
Gracias por servicio vicky
Tha k you vicky for service
Gracias por servicio Vicky y ayudar con aplicaciones ...
Grasias por service vicky
Vicky is very helpful thank you for your great service and always having a bright smile .. you make me feel very welcome.! She also helped with app.
Gracias por servicio Vicky y ayudar con aplicaciones
Gracias por servicio vivky y ayuda con aplicasion
Great service and value.
Thank you Vicky for helping with app.
Gracias por ayuda vicky
Th ask for service Vicky
Service is always pleasant Vicky always answers my questions and helps me even if my space is not here . SHE IS GREAT NEVER LET HER GO. BEST CUSTOMER SERVICE EVER she even helped with app and I'm not a customer.
Thank you for service Vicky
Thank you for service and help with app vicky .
Gracias por servicio
Thank you Vicky for service and helping with app-
Gracias por su servico muy buen servicio de vicky! Y ayuda con aplicacion.
Servicio de Vicky fue excelente..
Grasias vicky por service
Gracias por ayuda con aplicacione vicky
Gracias Vicky por servicio
Vicky es muy amable gracias for la ayuda!! 10 Estrellas!
Vicky was awesome. Her service is always exceptional. She is always friendly when I come in and remembers My name every time. Thanks You for all your help..
Gracias por servicio
fast awesome vicky helped me get space and download app. deserve a raise
Vicky me atendió bien con aplicación
El servicio en el público Store fue muy bueno a Vicky me atendió muy bien y estoy contento y el único que puedo decir tienen una gran persona Gracias. Me ayudo con nueva aplicacion
Gracias por servicio vicky.
Vicky es muy hamable y me ayuda con aplicacion
Smooth & Easy Transaction. Getting A Storage Space was pleasant, thanks to Vicky at this location. She was very friendly & knowledgeable about what is offered by Public Storage. I went on a Sunday before Noon. Thanks again for all the help!!!
Gracias por sercicio y ayudarme con aplicasion
Thank you vicky helped me get new unit and down load app.
Vicky me atendió bien y respondió mis preguntas!
Vicky was super helpful and helpwd me down load app
thank you vicky for service and help with app.
Vicky is great ! Very helpful thank you
Gracias por servicio y ayudarme a rentar espacio y agarrar aplicación.
Buen servicio de vicky gracias
Buen servicio , gracias vicky y victoria
Thumbs up for Vicky for her professional!!!
Vicky es muy amable gracia
Vicky es muy buena a su trabajo y me ayuda en todo
The best place ever. They really go the extra mile to help you. Always. I love this place
Vicky was super helpful. Rented me a unit fast and quick ..
Vicky hizo un buen trabajo gracias x contestar mis preguntas
Just wanted to share what a stellar rep VICKY is. I currently rent storage at another facility and needed to upgrade. My current location hadn't shown any availability online and this location was the closest to me that did. When i met with Vicky, instead of showing me one of her units, she suggested i go back my facility and transfer. She saw they had 2 units available on her computer. Long story short she saved me a great amount of time, energy, and money. THANKS AGAIN!!!
Vicky was very helpful and professional
Buen servicio gracias Vicky
Thank you Vicky
Vicky me atendió bien 20 estrellas!.
Property manager was super helpful and patient. I was not sure what size space I needed and she showed me three different sizes she had available on the iPad and answered all my questions. I like how everything can be done contactless and property is very clean and she makes the process so easy. Lovely young lady. I even told her if my beauty store was open I would steal her to work for us. Glad to see young ladies working hard even with these hard times. She even helped me with the app and showed me how to access space without having to get out my vehicle. Thanks again Vicky.
I came to rent a storage Space but I díd not realize I came to the wrong location. The womaN bry in the office Was able to assist me With my reservation. Since I came to the wrong locationn. She was nice and helpful I decided to rent a storage Space With her. Thank you for being patient, polite and giving good service
Vicky was very friendly and helpful. I did not know what space I needed and she went out of Er way to ask what it was I was storing and showed me differ t options. I do not need a space just yet but will definitely be back to rent with her. She is very knowledgeable of her job and is welcoming. The property is also very clean and secure I love the benefits of the hours as others close late and it is all drive up . I hate elevators so this will be perfect no wonder why she has so many great reviews. Highly recommend this location.
Vicky is always friendly and beautiful and helpful. 🥳
Vicky was helpful she helped me down the street get into my unit after a two hour drive. Thank you
Buen servicio de vicky. Muy hamable . Locación está limpia y perfecta ya que no puedo caminar tanto.
Excellent service thank you rubia
Vicky was great thank you for you speedy help getting a unit
Really good service
Thank you Vicky for service
Thank you for help Tania Victoria
Gracias por el servicio vicky.
Had to leave my unit rather quickly and didn't have time to give notice, etc. I called to let them know I was completely moved out and spoke with Vicky who let me know I had to take the lock off and she had to inspect the unit before I could formally be out. This was after 6 pm on the 30th! Vicky actually waited for me after her shift (I had just gotten to work and had to leave to go to the unit), walked over to the unit to meet me, helped me remove my lock and inspected the unit right there! She also wrote up the paperwork and sent it to me that night! She was off work! What an angel Vicky is--I highly, highly recommend her for a promotion and will use this Public Storage in a heartbeat should I ever need the again! Thank you so much!
Vicky e atendió bien
Gracias por servicio vicky
Vicky was so helpful .
Vicky fue muy linda gracias
Vicky was helpful
Vicky was very helpful in stressful times. She understood me as i was freaking out for the right unit. She did not have what i was looking for right in the moment but called me as soon as one became available. She walked me right through the process fast and property was clean and space was easy to access. Thank you .
Great place, customer service was amazing! A employee named Vicky I believe took care of my family & made everything ideal for us! Highly recommended! Thank you .
What a rip off place ..i don't recommend going there .... the worst place for storage....... ...spoke to supervisor and help me out and explain the cituation and that they will meet customer undertsanding ... was very happy of the outcome
Vicky is very helpful! Thank you
Wow!! Vicky always goes out of her way to help!! Excellent service by both ladies here!!!!
Vicky tiene buen servicio gracias por la ayuda
Vicky was helpful she had great service . I went to another location and she mentioned she had drive up so i preferred to rent here. Property is clean and space is perfect. I recommend location. Ask for vicky. I love your service vicky.
Property is dirty, the girl in the front was rude.
Vicky me atendio bien gracias
Vicky es muy amable
Vicky was very helpful and helped me out to transfer and made it fast and easy. Recommend location best property always clean
Vicky is helpful recomendó locacion
Vicky me atiende muy hamable
Vicky me atendio muy bien
First off the location is hard to miss! Hours of operation are extremely clear and posted online (which is great thanks) upon pulling in and parking it seems like common sense where to park, also where to walk in! Upon walking inside I was greeted by a young lady by the name of Vicky I was completely clueless about how to obtain a unit and unaware how it all worked, well Vicky absolutely made sure all my questions were answered before I even had to ask them. Her knowledge and professionalism is by far the best I’ve dealt with. I’m extremely happy with the services provided by Vicky..
Vicky was fantastic very efficient and works quickly 👍
Vicky was very helpful super nice made sure I got into the right space. I am beyond satisfied with her work ethics.
This review is solely for the District Manger; Pablo. He shows great leadership skills and is able to find immediate solutions. I've had the pleasure of doing business with him and would highly recommend. Thanks again Pablo, you are appreciated.
Went in to make payment saw Vicky who previously helped me at another location years ago. She is very helpful and answers all my questions. She helped me with my bill as I got a rate increase and with this situation going on she did her part to help lower my rate. She went beyond to make sure I was taken care of. Super friendly beautiful young lady. I highly recommend this location it is all drive up and super clean. Thank you vicky .
Vicky was very helpful and knowledgeable of her job. She knew exactly how to help me I was looking for a 10x15 and she did not have one so she redirected me to another size she thought woukd work for my needs. She went out of her way to show me three different sizes with tbis crazy heat and did not complain . Super friendly and charming young lady.
This place has to be a front for something. Illegal . i pulled into their parking lot in the late evening around 8pm and and although the business was open, i found no one in sight but as soon as proceeded back to my vehicle i was approached by a female walking her dog and she rudely stated that i was in private property and that i was tresspassing. So much for it being PUBLIC storage .
Vicky is ver helpful
Vicky es muy amable y me ayuda con tida las prguntas . siempre tiene una sonrisa cunado boy a pagar. 10 estrellas
Vicky is awesome
Vcky is awesome. She knows how to do her job and keeps property clean
Laura & Vicky was great and very patient. Highly recommended storage facility.!
Vicky answers all my question always has a smile . thank you you're awesome
Vicky me asistió con todas mis preguntas buen servicio
Vicky was great very helpful showed me 3 spaces and was always smiling . Ty for patience
Vicky was super helpful at a stressful time. I really needed a unit and she got me into one quick.
Vicky was helpful !
Vicky is very helpful.
Great customer service. Good people friendly and knowledgeable. Larger property than originally thought.
Vicky and Helena are helpful she helped me at shirley location.
Came to make my payment for the mall location and Laura was great thank you
Vicky was great !
Vicky was very helpful and understanding
Vicky is the best super friendly and always welcoming! Glad she is back , she has great memory and always remembers me without me having to give her my information! Recommend this location!
Vicky give me a wonderful services thank Vicky
Best public storage in the valley
Helpful . Two thumbs up
Vicky is super helpful and efficient! The sign up process is organized and quick, the spaces are clean and exactly as described. Definitely recommend.
Vicky is helpful. Glad she is back.
I highly recomend this place The grounds are always clean and the staff is very friendly.
Vicky is awesome ! Glad she is back
Laura was great, her customer service was impeccable. Thank you for making the transition easy
Walked in to pay my mothers bill but forgot her storage unit number. Laura was a big help.
One of misleading business.. very greedy ..they raised the price every 3 or 6 without notice ppl.
Very helpful staff, Andrew is great!
Good People. Easy to deal with And helped with the size I needed.
Laura es la mejor
Person helping me,Laura. Was amazing. Wasn't sure which size to get and she drove me all over. Back in the office I chose one,than called my friend who said I needed a larger space,so we started all over. Cjeerful,competent,fun to talk with and bi lingual. What a prize.
The service was good as it can get I give them A 5 star
Laura es muy amable!!! Muy bien servicio
Laura was so helpful with getting me a storage at a good price. Facility is really clean and the customer service is great!!! Thanks Laura
Marisol was great and property is clean
I absolutely love this place! The employees here are always so nice and helpful, especially a guy named Andrew. He’s a pretty chill dude with good taste in music. 👍
My brother and I went here to inquire about a unit and got help from the manager, Laura. She was great and definitely knowledgeable, and even more she was patient and understanding of the difficult circumstances we were in. We both appreciated the service she provided it was above and beyond what you'd normally expect elsewhere.
Fast and friendly service. Clean and accessible. Victoria was awesome. So glad that I chose Public Stirage at this facility!
Made reservation online, Came in at 430, and because there was a customer before me they werent able to get me into a unit because the system wouldnt allow it, even though it was before 5pm closing. Took my buisness to mini storage if sepulveda and victory. Now they are awesome!! Great prices too.
Laura was amazing thanks for everything!!
Love Andrew from public storage!! 10/10
very good service and employee..
Vicky has great attitude every time I come in and make me feel welcome .
Vicky is awesome
Vicky was helpful
Vicky was very helpful and helped me pay my unit from another location because the other location was closed early. She set up my e-mail and online account so easily and quickly.
Vicky tiene buen servicio !
Vicky es excelente y me ayuda con mis prsguntas. Es muy hamable
The worst storage experience I’ve had in my life. They give you the runaround and make it so difficult to cancel just to rack up extra charges. The manager asked me to call to cancel and they just keep giving me the runaround. Missed it by one day and was charged a extra months for $200. Now they need me to go back and talk to the manager again to confirm it’s empty. Stay away from the storage unit by all means unless you wanna have an extremely difficult time to cancel and get charged extra months. They are refusing to cancel it on the phone even though it empty!!
Vicky really helpful , helped with all my packing supplies while I’m stressing to mail items out. She was very patient , efficient and knowledgeable of her job.
Vicky was very helpful and patient, 5 stars!
This place is great and the staff knew exactly what I needed. Not to big amd not to small. Ideal for my stuff. Thank you guys at public:)
Vicky was helpful when I make payment she is always nice
Vicky and Fatima were helpful
Vicky was helpful with payment and nice .
Vicky was is amazing
Me ayudo en todo y muy alegre todo el tiempo
Vicky has great service explained process and had patient with me as I wasn’t sure what size I needed. Thank you !
Vicky was helpful.
Great service vicky is helpful
Great service by vicky
Vickybia very helpful and has great service
Vicky tiene buen seevicio
Chris was great and efficient. The storage space was nice and clean and what I needed.
Vicky is helpful
Very good service by vicky
Very helpful and really nice Vickie thank you for being so kind every time I come pay !!
Chris was great! He was super helpful and my reservation with this location went smoothly 😁
Omg Chris is great!! He helped us find the right unit for a better price than we had hoped for
Public storage sites vary. I have a friend that rents a small space at Balboa North of Sherman way on the East Side. It's a smaller one and I don't know what they charge. They have security gates like they all do and I would ask the police how safe it is at any public storage place before putting anything in there. I can say that this place is always monitored it is clean and that means all the aisle ways (it's outdoors) so you drive your car right up to your space so there's no enclosures involved and that's 1 thing I really did like about it...
Me atendiero muybien
Vicky is a super employee!! She is great with customers and always keeps property clean. She is just outstanding
Very nice people and efficient, very helpful
Vicky has great sercice. Im happy she is back . She maintaince the PROPERTY. Always see her out cleaning. She is Super knowledgeable of her job. 10 stars she's awsome ! She always trys to help even if she is busy.
Very good service helped me and explained my bill. Vicky is a very smart girl glad to have her back
Mui bueno servicio
Vicky es muy amable .
What is the direct #
Alison has exceptional customer service ! Thank you for answering my questions and helping my mother get a space today in a matter of time ! Will definitely recommend this location.
Always quick and easy coming here best customer service and I always come here to buy boxes !! Tanya’s always the best !!
You guys are awesome, i love the service andrew and rubia gave me i would recommend everyone to rent here.
Eh is just another public storage
Muchas gracias a Tania por su servicio
Muy buen servicio de parte Tania muchas gracias.
Gracias por el buen servicio de parte de Tania y Mayra les doy más de 5 estrellas
Gracias por el buen servicio a Tania y mayra
Amazing associate! Makes you feel at home Mayra and Tania good people.
Mayra and vicky are very helpful.
Good service, thanks Tanya and mayra
Mayra and her staff Tania were sensitive and effective helping a frustrated group moving from another poorly managed facility. They showed a resourceful solution and helped us through a challenging move. Excellent people - clean facility!
Highly recommend this location ! They have the best customer service! Thank you Tania for guiding me through all my questions and concerns.
Excellent service. Super professional... Tania is the best! I recommended you ask for her if you are going to get a storage.
Mayra is such a good person and has. Great cutomers sericve i would give her more stars
Tania and mayra was good help thank you
Mayra was very helpful and a nice person
This service was excellent thank you to Tanya I came in for a 10 x 10 and she saw me on a 10 x 20 I said that’s a pretty good employee
Tania de bueno servicio garcias
The best in the Valley area. I make sure Tania is there before I make the the drive when I go to make payment. She’s super helpful and has helped me with every question that arises. Make sure to ask for Tania!
Tania is very helpful!
My experience here was and continues to be great. Both Mayra and Tania are very friendly and their customer service is excellent. I would definitely recommend this place for storage.
Mayra and Tania are great, this location is nice and well kept. This is the first storage location i have had a unit and it was a good deal and above all the front office workers are friendly and very helpful. thanks
Absolutely love Mayra her vibe and customer service are high standards! I was very pleased to have met her/chose this location. If you need storage call Mayra she’s very helpful and will get you squared away with ease :)! P.S. Buy the anti-humidity container to protect your clothes while in storage!
Vicky muy amable
Vicky and mayra are helpful .
rented a space today and Mrya was great to work with very helpful! thanks mike
Mayra and Andrew were very helpful and professional. Appreciate all their help on getting a storage unit last minute and getting the materials I need to move. Definitely made everything easy for me. Thank you !
great customer service was help by Mayra.
Vicky was great. She needs a raise. Very friendly
It was a pleasure dealing with Victoria provided detail information and a good location. I highly recommend coming to rent storage from this location.
Helpful, friendly. On top of things. We miss you vicky !
best service i ever i got. victoria is awesome
Danny was polite and professional. He went above and beyond to help me with getting my car ready for storage. Everyone at this location was really impressive - great service. Thanks
Victoria was very nice helpful and knowledgeable. She explained all the rules and terms of the rental and showed the unit. I would recommend this place anytime.
Convenient location, expensive for what it is, they do not do weekly cleaning in hallways, and heavy soot/dirt comes under doorway.
Victoria and Tania were great. Very professional and kind.
Today I came in to make my payment and Tania was helpful and had the best Customer service!! Simple easy process
Tania has to be the most helpful person and gave the best customer service ! She answered any questions I had helped me make my unit payments !
Really nice really good service will be coming here from. Now on
Great service! Very nice Manager. She explained all very thoroughly.
Great help setting up my three accounts!!
These guys are awesome! Excellent service! Couldn't be any quicker or nicer if I held a gun to their head. Lol! Great price. Clean. Protected. Easy access.
Vicky is the beat. She was amazing has great customer service. Answered all my questions.
Vicky is very helpful and understanfing. Goes out of her way to explain process.
Vicky was really enjoyable answered all my questions. Was going to buy boxes but site did have file boxes.
Great customer service
Vicky as great. Very helpful a d fast.
Vicky is the best help. She is always in a great mood and helpful. She has the best patience in helping me find a space. She showed me 4 different spaces although her golf cart doesn't work with this heat she still took the time to walk me through everything. Gave me the best price and knows how to do her job. Property is clean and safe. She is truley a great employee. She deserves a raise. She knows her property and always helps me with my needs. Great location with lots of camaras.
This public storage was very convenient for me , the units are outside which means you don't have to go through the hassle of giving your ID for a cart to haul things up and down the elevator there is no elevator so you don't have to worry about putting in the code don't the only thing you have to worry about is when you enter and exits to property property... Thank you Vicki for being so awesome and so helpful all the time.
Helpful she is awesome
Vicky is great . She knows the property very well and is very helpful. Always has a smile and answers all my questions.
The place is great and very convenience. The staff was very helpful Vicky was very friendly
I'm paying 160 a month it's not temperature regulated and they changed cut off access to My unit from 9 PM to 6 PM.. Don't store your stuff here ..go elsewhere
Vicky is the best! Super helpful and very nice. I really want to move my stuff to this location just because of how she trains her staff to be as professional as she is! Many thanks!
Tienen un exelente cervicio
Vicky siempre me ayuda con mis preguntas.
Vicky is very great she is always very helpful.
Vicky is very helpful and super friendly! She always answers all question.
Vicky es muy buena en su trabajo.
I just got a unit at this location and i sooo pleased with Vicky's customer service!!.She is fast, friend ly and knowledged. The location is clean and has good accesability.
Vicky was very helpful.
Thank your the best. Thanks for the help!
Very very helpful
Vicky is great she try to help me pay on time and calls me every time I’m late and gets me in to pay so I save me the late charge. I recommend this location she is very friendly and always on point. Since Vicky got here this location has been clean and great .
Vicky is the best in town. Very fast and helpful . Great smile and friendly.
The manager at this location , Vicki , was fantastic ! She was kind, knowledgeable, and extremely helpful . She made the transaction as a new tenant go very smoothly ! I also love that they have a great brand new high tech security system . Extremely happy to rent space here !
Perfect customer service
Vicky is such a nice manager and helped to solve my storage problem easily and fast.I will use this one again
Vicky was very helpful...she got me set up with an awesome storage unit in about 5 minutes. I highly recommend coming here for all your storage needs!
Vicky fue una persona muy amable me atendió muy bien me contestó todas mis preguntas o mis dudas acerca de la renta del store le agradezco mucho su atención y su amabilidad para atender al costumer gracias..👍👍
Very helpful very convieneint
Vicky is very helpful. 5 stars
Great service . Vicky always has a smile and greets us when we come in.
Si me atendieron muy bien, la señorita encargada muy amable y educada.
Great service, very friendly, Tilar was a pleasure!
Great place! Victoria made the process so easy!
Vicky me ayudó con todo muy rápido! Gracias
Rent increased 25% 4 month after moving in. Was not aware or advised. Be aware for what you sign
My first time looking for a storage. I got great service from Vicky. Now I feel like I've know her for a while and made me feel welcomed In a stressful time. My wife was unable to come and she helped me just as well. She answered all my questions and showed me the perfect space. For all questions you might have she is the perfect person to as specially if it's your first time storing. Perfect personality and welcoming. 100 stars for Vicky.
Very helpful. Made process easy.
Nice costumer service highly recommended. Beautiful employee with great smile and very friendly .
This company lies, engages in illegal false advertising and is totally unethical. I asked to look at a 10' x 8.5' unit that they were advertising on their website for $163. Vicky the site manager showed me the unit and it seemed a bit small for a 10' x 8.5' but I figured I'd take her at her word and signed their paperwork. When I started to move in I happened to have a tape measure and found that the unit actually measured 8' x 8.5'. I brought this up with Vicky thinking she'd made a mistake, but she told me that no, this was correct, and that the sizes they quote are "approximate." She showed me two other units that were supposedly 10' x 8.5' that were also actually 8' x 8.5' when I measured them, and said that if I needed the next size up she could move me into their 10' x 10' which I measured and found was actually a 10' x 8.5'. I told her that this was the size I was supposed to be getting with my contract, but she insisted that no, this was the next size up. With a straight face, and my measuring tape right in front of her clearly showing that the space was 10' x 8.5', she insisted that this was actually a 10' x 10'. And again, their measurements are "approximate." Friends, I know we are now in Trump's post-truth era, but does that really make it ok for a company to lie about length and width?? Is it now ok for a company to say that 8' is actually 10' and thereby screw me out of 20% of the space I signed a contract with them to rent?? It's like getting 4/5 of a gallon of gas when you thought you were buying a full gallon and the attendant telling you, "our gallons are approximate." Or like a guy that you hired to paint 4 walls of a room only painting 3 but insisting that he painted approximately 4. Absolutely unbelievable. So I called the corporate number on their website, talked to customer service and they listened to my situation. Good news! They said that they were going to put me in touch with the district manager. Unfortunately it took almost 24 hours to get a call from him (his name was Pedro) and he spouted the same corporate line as Vicky - the unit sizes are "approximate." He even tried to call into question my measuring technique. After he totally exacerbated me by not budging from his corporate newspeak, I hung up on him. Is this company so desperate for profits that instead of making a messed up situation right for a customer it instead has a manager belittle my measuring technique? Hey Pedro, guess what - I know how to measure stuff, and I'm actually really good at it. Does squeezing a little bit more out of a company's bottom line now make it ok to false advertise and lie to their customers? I suppose the horrible customer service I experienced shouldn't surprise me coming from a company that apparently systematically trains it managers to stand behind their lie and say 8 is 10. So dear reader, don't let this happen to you. Realize that when you see a price quoted for a unit here that there's a good chance it's actually a few feet shorter on a side because their sizes are "approximate." Better yet, bring a tape measure and call out the site manager when the dimensions are smaller. Maybe if enough potential customers call this company out on their lies they'll stop making them. Ah but even better still is probably to avoid this place altogether. Who wants to deal with a bunch of liars. Do you?? And hey - if someone from Personal Storage is reading this - I'M STILL WAITING ON A UNIT THAT IS ACTUALLY 8.5' X 10'. Would you please do the right thing and give me what I'm paying for in my contract?? UPDATE 2/3/18 - Now I've only been there 4 months and I just got notice they are raising my rent by 10%. Yeah Vicky and Victoria are lovely human beings but this place's corporate practices SUCK. Be advised.
Service is great, staff is friendly and courteous
Vicky me ayudó mucho y es muy amable les recomiendo el lugar
Vicky is always helping me with my units. I love this site and have recommended it all my friends and family. She is the sweetest things. GIVE HER A RAISE!!
Vicky as muy hamable siempre tiene una sonrisa y nos atiende muy bien. 10 estrellas.
Super happy with them. They are super helpful
Vicky is awesome!!! Excellent customer service!!!
The girl I delt with was not very friendly or helpful. Went elsewhere and got a better deal on a larger size...
Vicky was very helpful and knowledgeable. She explained all the rules and terms of the rental and showed the unit. I would recommend this place anytime.
I like public storage because of the easy access. It's very convenient for me. Very happy to be with public storage
Vicky was very helpful. I hioe ahe doesn't fky off with our airplane . Great service and friendly.
Vicky was an awesome help with renting at public storage
Vicky was awsome. Even if she isn't feeling bad she has a smile. And is always cleaning . Property is clean.
Vicky is great! Super helpful and accommodating :)
Vicky was super helpful. I wish she was my employee 10 stars
Vicky was great at helping me out to get me a public storage. She was really informative and made everything a breeze during a stressful move. Bought boxes, and they helped me load it into my tiny car. Vicky and the other people who worked here were very friendly and looked like a great team that works well together. Thanks again for all the help!
Vicky was amazing made everything so easy
Sevag was very helpful and very efficient, thank you
what time does the gate lock
Vicky was great. If I still had my company I would take her! Very lovely !
Mickey was really nice and helpful she made my day a lot easier and quicker
Vicky was helpful and so nice!
Vicky es muy atenta y ayuda con todas las preguntaas . pero por favor cambien el orario se regreso
Vicky property manager is so wonderfull! She is very accommodating.She explained everything.very polite.I highly recommend this location
Victoria was very helpful
I really like the service Victoria provided to me. Highly recommen this place to everyone 5🌟
Vicky was very helpful. Easy transition would recommend.
Great staff! Super easy to book a space ! Thank you so much Vicky !!!
Awesome location! Super friendly staff ! Vicky helped us a lot !!! Recommend this place !!! Thank you !
Super helpful! 👍🏻
Vicky was helpful, knowledgeable making the experience of getting storage a great experience... highly recommend this location and the management
Victoria was awsome! Knows her stuff! Very happy coming here!
vicky is the best was very helpful.
Vicky customer service was great I really recommend coming to this location
Awesome and helpful. She even told me the winning lottery ticket number. Kidding. But she was great.
People are amazing and super helpful!
Victoria & Vicky were very helpful and courteous . They represent public storage to the fullest. I was very pleased with their service for that I give them a 5 star and a thumbs up. I would recommend this location.
Vicky is a great employee! She always treated me well while my stay at public storage. I am vacating today and would gladly come back to this storage if she is still here. She is very sharing with a welcoming smile full of joy. I would give her a 10 star if I could. Her hair will brighten your day.
Vicky was very nice and helpful . She is very cheerful showed me different spaces and gave me a great deal. She showed me different objects to protect my belongings! 10 stars would recommend!
The girls in the office are extremely helpful I would definitely recommend anyone looking for a storage unit to come here.
From the beginning Vicky was incredibly helpful she called me up to confirm the appointment I got here and she showed me everything maybe more details than I wanted but that's good and that's what you want you should use this place price is right
Vicky, The Property Manager was very helpful as I have never gone thru this process before... I know I got a great deal on the storage unit and all the packing equipment and supplies I needed. Vicky walked me thru ever step of the process and made it easy. Thanks
Excellent service great experience i highly recommend!!!
Vicky was great, got us what we wanted and saved us money!
Came in today and i asked for information and the service was great!!! Very very helpful!!! They were specific with the information! I loved the experience!
Vicky es muy amigable buen servicio de atencion Al cliente.
Vicky was very helpful and made the check-in really smooth and easy. She was very thorough in explaining details and answering questions!
This public storage have the sweetest ladies working. I came in to rent a storage and Vero and Nancy were very helpful and gave me great customer serivce. I recomment public storage to everyone looking for a space to store and would like great customer serivce.
Good customer service
Buena atension de tania y ruby
Fantastic customer service! Vicky is awesome!
Vicky and Eli fueron muy amables y siempre son muy serviciales y siempre tienen una sonrisa ..Gracias chicas good job!!
Vicky was a great employee she was extremely helpful making my experience great, and i definitely recommend coming here for awesome customer service!
Vicky was extremely helpful and knowledgeable and made the entire checking in process super fast and easy. Would definitely recommend them again.
The ladies on duty (Tania and Vichy) were very nice and helpful. Very kind.... Thank you for having them.
Great service and very clean units!!! Ask for Vicky the property manager and she will help you!!!
Quick and easy.
Rubia y Tania me atendieron bien bien servil en esta tienda gracias
Vicky was great and helpful. I would really recommend this location. She explained how pulic storage process works and did not mind hearing me out on what space I was looking for. She recommended me a space and it was perfect. She takes her time and is not rude. If i could I would hire her with no hesitation. More places need employees like her. She is very welcoming and had a great smile.
The person I dealt with was Vicky and she was a great help in assisting me in finding the right space and also making me aware of the promotional moving supplies that were available at discount. If I had my own business I would want to have an employee like Vicky I can say no more she was great.
Vicky was very helpful. She is a great employee very respectful and friendly . Im very happy with her service.
Hard time finding a storage space until I came to Public Storage and although I visited several locations today I ended up renting at the location on Balboa and Saticoy. The help that I experienced from Victoria and Tania was amazing they took the time to find the space that I needed with the right deal. Each of them had a stellar attitude coupled with a winning smile that let me know that customer service at this particular Public Storage would always be great. I truly hope that the Public Storage company recognizes the hard work of these two young ladies with a raise and a vacation. I will be recommending Public Storage to all of my friends in the art community and I will tell them to come and see Victoria or Tania.
Rubia the best !!!! Excellent service and great professionalism!!
Great management team, A nice location that's tucked away. Perfect for my storage needs! Thanks Vicky for your assistance!
Victoria was professional courteous and efficient. My experience with Public Storage was excellent. Many thanks.
Vicky me ayudo con mi espacio y hablo con su jefe para ayudar me con mi pago. Servicio es excelente . Muchas gracias Pablo.
Servicio fue excelente. Vicky contesto todas mis preguntas y es muy educada. Le diera 10 estrellas.
Going someplace else, too expensive.
Vicky was amazing, quick and efficient. I would definitely recommend her. Wish I could give this 10 stars!
Vicky was great! Has great customer service and is very helpful. Lovely person to talk to she is very welcoming and knowledgeable of her job. Gave me great advice and did the paperwork in a timely matter. Very pleasant person to talk to.
Great service. Great costumer service. Vicky is great.
Rubia has good customer service
Everyone there is polite, helpful and always have a smile for you. Any problems they are there to help you. They are the best team. Thank you. Merry Christmas and Bless You. :-)
They're all good as far as storage places go except they will raise your rent every 11 months without fail. They don't treat their current customers with much good service. They're only into offering specials to new customers. If you're an existing customer prepared to pay through the nose!
Very nice and lovely customer service. Clean property.
These two ladies were awesome. Helped me with all my questions and made it a pleasurable experience. Will use again ... 5 stars
Vicky me atendió muy bien. La propiedad está limpia. Y ella es muy amable .
There are many public storage places in the area. However this one's more rare and nice. It's a much more older one but that is what makes it special. They have the older style units that you can actually drive up to that saves you so much time from loading and unloading things. Plus they have their own power outlets in many of the units and all the units have their own lights inside. For this reason I really enjoy this public storage compared to the ones surrounding the area.
Vicky's customer service was exceptional.
Very helpful. She was very nice and ver welcoming
Customer service was 5 star. Vicky gave a great service. Storage place was clean and ready.
Vicky was great her customer service was excent. property was nice and clean.
VICKY ES MUY AMABLE Y ME GUSTÓ TODO EL SISTEMA Y EXPLICA MUY DETALLADAMENTE TODO Y ES MUY LIMPIO
Vicky was absolutely amazing. She was so helpful and answered all questions. She got us in and out in a timely manner. Very professional! Thank you for all your help :)
Thanks to Vicky for her speedy, friendly and professional assisting me today in getting our unit set up. Couldn't have had a nicer experience. I definitely recommend this location for anyone who in need of a nice, clean, secure storage space!
Friendly service Eli was great answered all my questions and concerns. Easy hassel free process to rent storage unit.
I love this place due to the customer service I received from the beautiful young lady by the name of Vicky! She is awesome! Thank you Vicky
Great service from hector ...recommend this public storage location
Vicky and Hector were really helpful!
So I came in to close out the storage unit and I have never had an easier time I think the guy who helped me his name was Hector and he made things really quick and simple.
Liz was amazing, very helpful and nice!
First time moving , hector knew his stuff and made the move easy for me. Asked for my target price and got me into something that fit my needs.
Great experience. Hector was a great help and provided good service and support.
Hector helped us with everything we needed the place is perfect to storage all of our stuff. Great gate hours , good storage spaces . Nice area and secure place too.
Hector is great, clean property, he toros very fast , fun and friendly. Hector explains everything to the dot and knows his stuff. Drive up units in this location make it for easy loading! Thanks hector !
Great customer service from Hector today and anytime I stop at the office. Highly recommend this Public Storage to others. Facility is very clean and easy to access as well as great gate access hours !
Came in to make a payment, Hector ( the manager) is very nice and has great customer service skills. He really cares about his customers. Property is very clean and well maintained.
Hector is awesome!! Great service!!! Professional, prompt, & polite!! Two thumbs up! Property is clean and the service is great. If you want to be well taken care of come visit this location. They are the best of the best here.
Thank you penny for your help .
As i walked in Hector was very helpful from the beginning,explaining every thing and showing me around the premises.
Came in to public storage to change my storage to a bigger one for a stressful move. I was verry glad they we're able to find a bigger storage space for my belonging. I was very satisfied with the service she was very helpful and explain everything to me. Was quick and easy!! Thanks😀
Hector is great, best customer service I've experienced…very detailed, very friendly, very informative. Hector is the man to come to if you have storage needs. Reccomend you come to see him if you need to store.
Penny and Hector were very helpful,got a phone call within 30 minutes of reserving online. Even allowed me to look at certain spaces before deciding.
Hector was really helpful, and attentive. Always a pleasure seeing the greeting smile when doing my business at public storage on balboa blvd in van nuys
What a great facility and helpful team.. Penny was amazingly helpful to our family during a crisis moving day. We are all so greatful for how she went above and beyond to make sure all of the things we hold prescious were safe and sound. Thank you for a wonderful experience.
Hector was very professional on explaining pricing and policies for PS storage. Penny was very helpful as well
Hector and penny are the best!!they make it fun and easy! Great expatince....
Cruzita, I am very happy with the service was provided by Miss Cruzita. When I visited the facility she provided all helpful information, and trying other locations to find to suit for my convince. I will recommend her service to everyone. Thanks
Cruzita was so nice and helpful because of her I will referred and come back here please continue success thank you to Cruzita from public storage ...
Hector was warm and friendly. He did his job very well. Very informative on the way the property works and the do's and don'ts. Thank you Hector for making this an easy transaction. :)
Both Hector and Cruz where outstanding. Knowledgeable and professional. I would certainly recommend TN is location to my friends and family.
Cruz was super helpful and assisted as necessary. We'll definitely come back!
It is a great facility and the staff was very helpful. Price is very as well. Hector was the one that helped me and he was very accommodating and attentive. The only reason I give 4 stars instead of 5 is because the website did not disclaim that I need to have insurance to rent a unit which is an addition $11-15 per month, they tell you when you go sign the paperwork for the unit
Hector was helpful and courteous!
Cruz was awsome she took my payment she is great perfect employee
Cruz was amazing
I recently had a stroke and forgot to pay my bill. I just got out of the hospital a few days ago and I was in a panic because of the lien charges added. I didn't have enough for that. I came to my storage facility and Cruz and Hector were so kind and understanding although it was out of their hands. They had me call customer service and I spoke with Judy and they were able to help me and I paid my balance to 0. Afterwards Cruz and Hector were patient and caring to me and helped me finish up. I could have moved my storage to a closer facility but I love this store thanks to them.
Cruz really helped me alot and had great customer service great place
Great place people are helpful. Ms Cruz and ms Julie
Kristy was amazing the service was professional and quick!!!
Hector is one of the finest employ I met at public storage. He is nice, patient with comments sense. Easy to deal with and customer oriented.
Hector provided me with fast courteous service. I was out the door with keys to the right location in a few minutes. I would highly recommend this facility.
Me atendió amable la felicito
Me gusta como me atendio Lizard muy am able
Hector is great and hard worker. Thanks for all your help Hector.
Hi this is J.V. i want to tell you guys i feel comfortably and Happy to have at couple unit here and i don't have no word's to say for the attention the front desk give us in special to lisa she is at very nice and i know she is at hard worker thanks lisa for all you attention thanks
Good storeges en Tha office is have co moniquecion. Is neci. I like ....☺☺ Lisa bet I was big nice. ........😀☺😀☺.... she is good job.
Hector is a great person, personality is great, makes customers feel good. I can refer any friend over to this man because I know they will be treated with respect and professionalism.
Hector provided great service for me, very attentive, helped me save money
Excelente atencion de Liz
Found the unit I was looking for at a great rate. Jocelyn was very friendly and provided excellent customer service.
Muy buen servicio de las dos señoritas Liz y Josie. Muchas gracias
Dealing with Liz was one of the best experience ever very humble, and professional, I'm so happy with the customer care ...thanks so much Liz for being so polite. .
Staff is courteous and helpful.
The place is great, clean, and excellent service.
Great service Jocelyn was friendly and helped me find exactly what I was looking for
Liz and Jocelyn we're very helpful and made my stay a delight definitely will use their storages again. Thanks so much for your help Liz.
Me antratado bien
Liz and jocie were very proffesional , excellent service!
Liz was extremely helpful and efficient! Made the whole experience easy! Thanks!
Customer service was awesome, Hector was very freindly, very well spoken and he saved me money
Muy buen servicio Gracias Liz y Jocie
Great experience at this location! Staff are very helpful and professional. Jocelyn and Liz were great!
Jocelyn has a great attitude and had no problems getting me a unit. Awesome experience.
Elizabeth is a great representative, she is very helpful and skilled. Highly recommend this location.
Liz was great! She was very informative, knew exactly what she was doing & talking about. I'd gladly suggest anyone in the local area looking for a storage unit to cheka-her-out
Liz You Are Absolutely Fabulous & You Exude The Utmost Superb Customer Service!!!!! Thank You V
Muy buen servicio
Jocelyn was such a sweetheart Helping me find a space
Great customer service! Jocelyn and Liz were very friendly and helpful. Definitely the best place for your storage needs.
Liz was great !! I've been to other public storage location and the staff here is the best. Apart from pretty they are very knowledgeable in what they do . Once again thank you !!!
The service is amazing. ..Liz was extremely helpful and nice....her customer service was excellent. ...
I went with my cousin today to get a storage I received the best service I must say Liz treats you like family not like customers anyone looking for storage come here!!!!
I'm very big on customer service and was very pleased with the service i was provided by Elizabeth. I would recommend this location to my friends and family.
Jocelyn has been very helpful in getting me a storage unit. Got the exact size i needed and has always been very courteous.
The staff was really helpful. The manger Liz was really nice and amazing!!!!
Great service and the staff was super amazing!!!
Excellent service and staff super nice!
Very nice helpful
Best experience ever great customer service was help by the manager liz
Jocie and Liz are lifesavers, thank you
Experience always good here. Front desk greets with a smile and very polite. Managers are also polite.
Jocelyn and Elizabeth have provided me with excellent service highly recommend
This place was amazing simply because of Liz (Elizabeth) the manager she was amazing, she was pleasant, offered amazing customer service, went above and beyond. she was just the model professional. She was very proactive and made sure I was prepared to move in and move out. I would definitely rent here again.
Very easy and pleasant experience.Thank you Jocelyn and Liz!
my cousin juan rented a unit from here liz is very nice great customer service if I ever need storage I know where to came highly recommend it
Very helpful and knowledgeable and courteous staff. Units very clean and in good repair easy access. The many various sizes available is a plus. I would recommend Public Storage to my friends and family. Good value for the money.
The staff was very helpful n kind and she was sweet.....i give it 5stars
I had made a reservation for the public storage in Canoga Park on a Friday and as soon as I got out of work, which was 5:30pm and was caught in traffic right away. Knowing I'm a punctual person, I called them to let them know I wasn't far and would be there on the dot and to please wait for me, as it was urgent to move my belongings that evening. The male answered without consideration, no I will not wait because "we close right at six" (his words). I went ahead and asked if there was any way to move my reservation to a different locale and he said "yes you can, but it will cost you more". I said, with pleasure I absolutely will. But he continued to say "but I can't do that for you, you have to do that yourself at the other location". Which I didn't mind because I got to the one on Balboa & Saticoy by 5:50pm. Thank God they were still open and only to be helped by the best two ladies, Elizabeth and Josie. I couldn't of gotten better service if I PAID for it! Honestly this was the best experience at a Public Storage place! Two thumbs up for them!!
I got to the storage right before closing time and Elizabeth was more than happy to help me get my storage unit. staff was great, management as well. Very pleased with the service. Thank you
The absolute best Public Storage facility in the Valley!
I received very good attention got the exact storage that I needed and was all setup within a half hour on a Sunday. Thanks to Elizabeth that helped me get through a rush on a Sunday.
Great staff joselyn & julie were very helpful highly recommend
Good service.and good help to the client.
Jocelyn helped me very efficiently. Im totally satisfied
Jocelyn was a great associate. She was very helpful in getting us situated. Very nice staff. Great job public storage in van nuys.
Jocelyn was great!! She helped me get the space I needed when my original request wasnt enough. The move in special was exactly what I needed! The only thing I dont like is that I had to purchase a lock because they use a special type of lock.
The most excellent help. Smiling all the time, showed me everything and I wish everybody was like Juliana. 10 star service & a good sales person, she was able to sell me something I do not need.
Esmeralda was great and made for a very quick and easy process of getting a storage unit today. Great customer service, and I very much appreciated her helpfulness and friendliness!
Maria is very nice. Thanks for service.
Rubia is very nice, great and quick customer service!
Every time i come in Juliana or Esmeralda are the sweethearts that always help me. They go out of their way to make sure i have a good experience. I always leave with a smile. They are pleasure. Thank u for hiring them.
Hello, I obtained a storage space todst. The young Lady that assisted me was very Professional and helpful. She deserves a Standing Ovation. Thnx cruzita
Juliana is amazing helpful Pleasant happy smiling and the facility is exactly what we were looking looking for and need
I had a rreally nice service, I found the storage space that I was looking for. Juliana was very nice very helpfull.
Cruzita was very nice very helpfull
Cruzita she was very helpful and knowledgeable very nice girl
Great and quick experience! Cruze and Juliana were informative and friendly. Overall. ...5 Star!
This Public storage was awsome!!! these two girls are so helpful and such outstanding customer service they helped me in my storage needs and i would send all me friends and family to this publix storage thank you so much Adriana. And juliana .
Very easy and helpful and they got me exactly what I needed
They are perfect
Juliana is doing an outstanding job. Public Storage made a great choice by having her manage this place. Thank you very much for all your help and for everything you do :)
Great customer Service! Reliable!
I had a really nice service, I found the storage space thar i was looking for. Jocelyn was really lovely, and helpful. She did a great job to help me finding the space.
JOCELYN was helpful and great Even though we drove her crazy but honestly she was really nice and patient
Jocelyn is super friendly
Adriana and Julie ...two awesome girls...very helpful. One of the best public storage services ever. Wont change this location for any other one.
Adriana and Juliana are awesome. I came in to purchase some merchandise the other day, they were extremely helpful in guiding me to the right things that I needed. They're customer service is outstanding and I would recommend them to anybody!! Will definitely be doing more stops to this location. Thank you Adriana and Juliana!!
The property managers were cordial,sincere,and very cooperative to all my needs.
Excellent service, very friendly staff. Been using this facility on and off over the years, and have never had a problem.
Im writing a review on behalf of my mother Martha. Adriana and Juliana were by far one of the most professional people I have ever met. They were beyond our expectations in customer service. I will refer my friends and family whobneed storage to these ladies only, I know they will be taking care of like no other. Thank you Adriana and Juliana for caring about your customers...
Very nice and knowledge staff! Easy access! Clean facility. Great prices as well!
Checked in on a Sunday and Adriana was very helpful and had me in a storage unit I reserved on line in swift time. Very easy and pleasant experience.
Juliana was just amaaazziiinnnggggg!!!!!!! She was very curious and knew exactly the size I needed. Very professional in customer service. P
Great employees and great facility! Thank you Juliana :)
Very friendly have the best customer service
El servicio de adriana fue exelente
Very good service and I recommend to all people, excellent personal
Have been renting unit since October 2012 . Agents on the field such as Adriana was very helpful and professional at all times. Would definitely recommend this public storage to other individuals.
Adriana was very helpful. She made the process very easy for me. Thanks a lot!!
Adrianna/Juliana helped me get a spot I was seeking for easier access for my trailer. Thanks Adrianna!
Wonderful place to rent a storage unit. Great gate and office hours. Very clean facility. Adriana and Juliana are super nice!! Very professional and personable. They know what they are doing. Helping ease the stress of moving. Recommend them highly.
Juliana was very helpful in assisting me to find a unit with a promotion. The unit was just the perfect size to hold all of my items. I would definitely use this location if I need to add more things to my current storage as Juliana was extremely professional & was pleasant to work with. I am extremely happy with the unit and the property.
Juliana was rude and unhelpful, not aware of company policies, made us jump through several hoops, we spoke with corporate office twice to confirm we were in the right and she literally tore up our application in front of us and refused to rent us a spot.
Elizabeth was fantastic and super helpful. However, my only disappointment is that my unit is shrunk down because it is right now next to a hall. If I reserved a 10x10 space, I should get a 10 x10 space and if I have to get a 10x8.5 space instead (which I did) I should be given some sort of discount... I lost valuable square footage and I shouldn't be paying the same amount as other tenants who got a true 10x10 space. I understand this is no one's fault but most people would expect some sort of rectification for this from the company. That being said, I still want to again thank Elizabeth for her help.
Juliana was wonderful. I went in to get some tape and let me know about the great discounts they have on their boxes. She gives great customer service and is very proficient at what she does. Shes a great definition of what customer service should be.
Wonderful employes !
Great customer service! I've met both Portia and Juliana and they are the sweetest girls ever. They have always been courteous. professional, thorough and polite and have always been quick to assist me, anyway they can. If you need a storage unit that is located close to Van Nuys Airport -- this is it. Great location. Great value.
The worst service i ever Experienced specially an employee named valerie, she is so rude, unprofessinal and have bad skills all over,my friend wanted to rent a storage i told her about the special 1 dollar first month in puplic stoarge, and we went there and my friend talk to Valerie, so she told her you can not get the 1 dollar because your friend has stoarge here so we told her if you could call a manager and ask please, here comes the fund part so she told us i will not call, and you better get the hell out and get lost etc...., i was suprised that a big company like puplic storage hire employee with vulgar mouth and bad experience all over i canced my contract and i will not go and rent from them again and i will promise you that everyone i know will hear about this, i hope there coproate office would read this. Thanks