Public Storage Self-Storage Units at 18650 Via Princessa, Santa Clarita, CA

I can confidently say that my experience with Public Storage via Princessa has been outstanding. From the moment I stepped in to inquire about their services to the day I moved my belongings out, everything was handled with professionalism and care. The facility itself is impeccably maintained. It's clean, well-lit, and feels extremely secure. The climate-controlled units ensured that my items were kept in pristine condition throughout their stay. Accessing my unit was always convenient; the facility offers ample parking and easy loading areas, making moving in and out a breeze. What truly sets Public Storage via Princessa apart, though, is their exceptional customer service. The staff members were always friendly, knowledgeable, and eager to assist with any questions or concerns I had. They went above and beyond to accommodate my needs, making me feel valued as a customer. I highly recommend Public Storage via Princessa to anyone in need of storage solutions. Whether you're storing personal items, business inventory, or anything in between, you can trust that your belongings will be in good hands here. Thank you to the entire team at Public Storage via Princessa for providing such a reliable and secure storage experience! Make sure to ask for Alex B!

Alex is very helpful and courteous. He listened to my inquiry in full and helped me make an informed decision. I highly recommend this storage facility.

The ease of renting a nice, clean storage space was super helpful.

Alex was so helpful and friendly 10/10 highly recommended

Alex was very Helpful today! Glad to see good help is still around

Oscar was amazing and very helpful today. He made the experience easy and was very friendly and knowledgeable. Thank you Oscar!

I recently rented a unit at Public Storage and had a fantastic experience thanks to Alex, a staff member who went above and beyond. From the moment I walked in, Alex was friendly, professional, and incredibly knowledgeable. He answered all my questions thoroughly, explaining the different unit sizes and access options clearly. What truly impressed me was his genuine interest in helping me find the perfect storage solution for my needs. He wasn't just pushing the most expensive option, but took the time to understand my situation and recommend the best fit. Overall, my experience at Public Storage was exceptional, largely due to Alex's outstanding customer service. If you're looking for a clean, secure storage facility with friendly and helpful staff, I highly recommend this location!

Oscar is a 10 in human relationship. Good drive up rental space.

Wonderful place! Oscar and Brenda were wonderful workers and helpers at this place and we greatly appreciated their service.

I love public storage! Oscar has been able to answer all my questions . He has been really helpful too !.

Oscar is awesome!

Brenda great service. Thank you.

First time renting a storage unit and the person working when I came in, Oscar, was a huge help and showed me everything I needed to know, and he did so with a great attitude. 10/10 would recommend

Oscar at public storage via princessa have given me Patricia Hall great customer service. I have just opened up a new storage at this location he's professional he has answered all my questions as a customer that I asked him... I would highly recommend the service that I get which makes it so much easier for the customer that the employee knows the company policy. Oscar has done all the above again I highly appreciate it his customer service.. Sincerely P Hall

Thank you Brenda for your being so patient with me, your ability to walk me thru the process step by the step and answering all my questions put my mind at ease and i knew i was making the right choice. Thanks again, i appreciate all your help!

Great service

I had a first floor, indoor unit at Public Storage Via Princessa for 5 months and it was a very positive experience from start to finish. Brenda and her team are so helpful and polite. They go above and beyond to assist you. My unit was so clean, as are the facilities. Accessing the security gate on the app and entering my unit was always a breeze. They even allowed my POD to park by my unit for 24 hours to get it packed up. Thank you for the wonderful experience. I will be sure to recommend you to anyone seeking a storage facility.

OSCAR and ULYSSES were absolutely amazing! Everything them made easy and so efficient. I felt safe and confident. They were very knowledgeable and quick. Make sure you look for them when coming to the Via Princessa location.

Brenda provided great service thank you

I just went back to my storage at via princesa And I had an amazing experience. Brenda has a wonderful personality and she was so helpful, thanks again.

Brenda is the absolute best super helpful and to the point!

Great service.

I received outstanding customer service from Brenda. She made the process simple and easy. She took the time to walk me through the app and how to use it to enter the building.

I came to get a unit for some of my things and Brenda showed me around the property before i finally decided on a 10x20. She also showed me how the app works and how to easily get in and out of the place. Thank you Brenda!

I starting storing my stuff here. The place is very clean and competitive pricing. However what set the apart from the rest was Isiah (I’m sorry if I spelled it wrong). The gentlemen is a hard worker, he was cleaning up leaves and stuff around the property (probably why it’s so clean and nice) and noticed from across the lot that I was having issues backing up my trailer and offered to help. He went out of his way to offer. Customer service something that’s hard to find. I found it here. Not just with this experience but with the initial renting and everything in between. Highly recommended!!!!!

Brenda provides great customer service. I really appreciate all the help. She was very helpful and efficient.

Brenda has great customer service.

Great customer service Thank you Brenda

Brenda da muy bien servicio

Brenda has great customer service and has the property clean

Brenda is super nice has great customer service

Brenda has great customer service

Very good people are very nice and organized

Disgraceful that they would raise their already high cost of storage units by 20%. My 10x15 storage went from 350 to 415. I have used Public Storage for 12 years. They pretty much suck at everything. In the few times I actually go there I can never find a cart to help me load my stuff into my already expensive unit. They suck. Never using them again.

Brenda and Darryl provided excellent service. Knowledge friendly and efficient

Great service thanks Brènda

Sam went above and beyond in helping me get my unit. She was patient, kind and extremely helpful. If I could give 20 stars I would.

Brenda thank you for your help. It was quick and easy to set up my parking space. Great experience

Brenda is the best of the best. Thank you for your help.

Adrianna was amazing! she helped us find the right units for the job and was more like a friend than someone just working there with our key issues - caring and warm. She provided a lot of great information and clarity. Would recommend to everyone, and we are definitely customers for good!

Brenda provided great service. Thank you. Fast and easy process

Great experience Brenda was very helpful thank you for the great service

Brenda gave me awesomeness service

Brenda at Via Princessa location was awesome. She was a life saver. I wouldn't have known what to do without her. She helped me with all my problems with renting the space. She even helped me deal with my issues with my moving company. She really went above and beyond. She made sure to followed up and returned all my calls in a timely matter everytime I had questions. She took all my worries and cleared them up. She needs a raise and then some. Thank you Brenda. And the facility is super clean.

Best place to storage anything the lady on the front desk so polite and very professional thanks for all your help I really appreciate

Public Storage does not honor advertised deals. No response from their corporate lines. My rent was raised without due notice in 6 months while they listed the same size unit for a discount. Now 9 months later it's up again and they're offering the same unit size for a further discount. Every employee is a property manager it seems and they will reach out the same day a reservation is made, but will not respond to voicemails regarding these issues.

Very easy to use and helpful staff

Great service. Brenda is an excellent person. She always helps me out with any questions.