Public Storage Self-Storage Units at 18650 Via Princessa, Santa Clarita, CA

Mikeisha provided me with excellent fast service covering every detail I asked for and needed.

Mikeisha was wonderful with her customer service!

ALEX had great customer service today! Super professional and kind. Alex welcomed us with warm smiles as soon as we came in! Alex always went above and beyond to assist us with our storage needs and questions.

I’ve always had not so pleasant experiences in my pat with storage units. Until I came to public storage. Their facilities are so well kept and tidy all the way around. And the staff is super knowledgeable and helpful in anyway they can. Especially Alex. He always greets us with a smile and very friendly. Thank you Alex and public storage crew for everything!

Thank you Alex for helping me pick out the unit that was best suited for my items. Alex was very friendly and went above and beyond. Glad I went with this location, it was by far the cleanest storage facility I had seen from the different companies I toured.

Mikeisha was great today!! LOVED HER CUSTOMER SERVICE!

I was in a rush to get a storage unit for my upcoming move. Mikeisha made her self available and assisted me through the entire process. She was very helpful and made the entire process stress free.

Alex was great. He helped us with renting a unit and was very patient!

I very rarely leave reviews, however, I cannot speak highly enough of Public Storage and Alex. I have to express my gratitude for the outstanding and professional service Alex provided to us today. We needed just a small unit to rent for a few months and he made the entire transaction as smooth and painless as can be. Alex was very friendly, knowledgeable and addressed every concern that we had. Not to mention the entire property was very clean and welcoming. We left confident in knowing we made the right choice with Public Storage and, again, thank Alex for all of his help!

I recently helped my sister with a storage unit and we went to the closest location in her area. As soon as we walked in, Alex greeted us with a warm smile and made us feel right at home. He was incredibly respectful and polite, treating us like family. It's rare to find such exceptional customer service these days, but Alex truly went above and beyond. If you're in need of storage, I highly recommend letting Alex assist you - he's simply amazing!

I highly recommend public storage. They have friendly staff that could help you get the right size for you. Alex is very knowledgeable and helpful. The location was clean and easy to access.

Keisha had great customer service today. It was very nice to meet her and Monique today they were such a pleasure and helping me with my storage needs.

Alex is the best. He made sure everything went smooth. Super professional and kind. He's an outstanding representative for Public Storage.

The staff mainly Alex was so friendly and helpful. He answered all of my mine and my mom’s questions. This facility is so clean and brand new looking. Would recommend public storage on to anyone needing a space to rent.

I can confidently say that my experience with Public Storage via Princessa has been outstanding. From the moment I stepped in to inquire about their services to the day I moved my belongings out, everything was handled with professionalism and care. The facility itself is impeccably maintained. It's clean, well-lit, and feels extremely secure. The climate-controlled units ensured that my items were kept in pristine condition throughout their stay. Accessing my unit was always convenient; the facility offers ample parking and easy loading areas, making moving in and out a breeze. What truly sets Public Storage via Princessa apart, though, is their exceptional customer service. The staff members were always friendly, knowledgeable, and eager to assist with any questions or concerns I had. They went above and beyond to accommodate my needs, making me feel valued as a customer. I highly recommend Public Storage via Princessa to anyone in need of storage solutions. Whether you're storing personal items, business inventory, or anything in between, you can trust that your belongings will be in good hands here. Thank you to the entire team at Public Storage via Princessa for providing such a reliable and secure storage experience! Make sure to ask for Alex B!

Alex is very helpful and courteous. He listened to my inquiry in full and helped me make an informed decision. I highly recommend this storage facility.

The ease of renting a nice, clean storage space was super helpful.

Alex was so helpful and friendly 10/10 highly recommended

Alex was very Helpful today! Glad to see good help is still around

Oscar was amazing and very helpful today. He made the experience easy and was very friendly and knowledgeable. Thank you Oscar!

I recently rented a unit at Public Storage and had a fantastic experience thanks to Alex, a staff member who went above and beyond. From the moment I walked in, Alex was friendly, professional, and incredibly knowledgeable. He answered all my questions thoroughly, explaining the different unit sizes and access options clearly. What truly impressed me was his genuine interest in helping me find the perfect storage solution for my needs. He wasn't just pushing the most expensive option, but took the time to understand my situation and recommend the best fit. Overall, my experience at Public Storage was exceptional, largely due to Alex's outstanding customer service. If you're looking for a clean, secure storage facility with friendly and helpful staff, I highly recommend this location!

Oscar is a 10 in human relationship. Good drive up rental space.

Wonderful place! Oscar and Brenda were wonderful workers and helpers at this place and we greatly appreciated their service.

I love public storage! Oscar has been able to answer all my questions . He has been really helpful too !.

Oscar is awesome!

Brenda great service. Thank you.

First time renting a storage unit and the person working when I came in, Oscar, was a huge help and showed me everything I needed to know, and he did so with a great attitude. 10/10 would recommend

Oscar at public storage via princessa have given me Patricia Hall great customer service. I have just opened up a new storage at this location he's professional he has answered all my questions as a customer that I asked him... I would highly recommend the service that I get which makes it so much easier for the customer that the employee knows the company policy. Oscar has done all the above again I highly appreciate it his customer service.. Sincerely P Hall

Thank you Brenda for your being so patient with me, your ability to walk me thru the process step by the step and answering all my questions put my mind at ease and i knew i was making the right choice. Thanks again, i appreciate all your help!

Great service

I had a first floor, indoor unit at Public Storage Via Princessa for 5 months and it was a very positive experience from start to finish. Brenda and her team are so helpful and polite. They go above and beyond to assist you. My unit was so clean, as are the facilities. Accessing the security gate on the app and entering my unit was always a breeze. They even allowed my POD to park by my unit for 24 hours to get it packed up. Thank you for the wonderful experience. I will be sure to recommend you to anyone seeking a storage facility.

OSCAR and ULYSSES were absolutely amazing! Everything them made easy and so efficient. I felt safe and confident. They were very knowledgeable and quick. Make sure you look for them when coming to the Via Princessa location.

Brenda provided great service thank you

I just went back to my storage at via princesa And I had an amazing experience. Brenda has a wonderful personality and she was so helpful, thanks again.

Brenda is the absolute best super helpful and to the point!

Great service.

I received outstanding customer service from Brenda. She made the process simple and easy. She took the time to walk me through the app and how to use it to enter the building.

I came to get a unit for some of my things and Brenda showed me around the property before i finally decided on a 10x20. She also showed me how the app works and how to easily get in and out of the place. Thank you Brenda!

I starting storing my stuff here. The place is very clean and competitive pricing. However what set the apart from the rest was Isiah (I’m sorry if I spelled it wrong). The gentlemen is a hard worker, he was cleaning up leaves and stuff around the property (probably why it’s so clean and nice) and noticed from across the lot that I was having issues backing up my trailer and offered to help. He went out of his way to offer. Customer service something that’s hard to find. I found it here. Not just with this experience but with the initial renting and everything in between. Highly recommended!!!!!

Brenda provides great customer service. I really appreciate all the help. She was very helpful and efficient.

Brenda has great customer service.

Great customer service Thank you Brenda

Brenda da muy bien servicio

Brenda has great customer service and has the property clean

Brenda is super nice has great customer service

Brenda has great customer service

Very good people are very nice and organized

Disgraceful that they would raise their already high cost of storage units by 20%. My 10x15 storage went from 350 to 415. I have used Public Storage for 12 years. They pretty much suck at everything. In the few times I actually go there I can never find a cart to help me load my stuff into my already expensive unit. They suck. Never using them again.

Brenda and Darryl provided excellent service. Knowledge friendly and efficient

Great service thanks Brènda

Sam went above and beyond in helping me get my unit. She was patient, kind and extremely helpful. If I could give 20 stars I would.

Brenda thank you for your help. It was quick and easy to set up my parking space. Great experience

Brenda is the best of the best. Thank you for your help.

Adrianna was amazing! she helped us find the right units for the job and was more like a friend than someone just working there with our key issues - caring and warm. She provided a lot of great information and clarity. Would recommend to everyone, and we are definitely customers for good!

Brenda provided great service. Thank you. Fast and easy process

Great experience Brenda was very helpful thank you for the great service

Brenda gave me awesomeness service

Brenda at Via Princessa location was awesome. She was a life saver. I wouldn't have known what to do without her. She helped me with all my problems with renting the space. She even helped me deal with my issues with my moving company. She really went above and beyond. She made sure to followed up and returned all my calls in a timely matter everytime I had questions. She took all my worries and cleared them up. She needs a raise and then some. Thank you Brenda. And the facility is super clean.

Best place to storage anything the lady on the front desk so polite and very professional thanks for all your help I really appreciate

Public Storage does not honor advertised deals. No response from their corporate lines. My rent was raised without due notice in 6 months while they listed the same size unit for a discount. Now 9 months later it's up again and they're offering the same unit size for a further discount. Every employee is a property manager it seems and they will reach out the same day a reservation is made, but will not respond to voicemails regarding these issues.

Very easy to use and helpful staff

Great service. Brenda is an excellent person. She always helps me out with any questions.

Brenda provided me with excellent service. She smiles and knows her job well.

It very fast so easy to Singh up and very friendly and helpful staff. Looking forward to the coming months here. Thanks guys

Brenda was great. She was a big big help. She went the extra mile to solve my problem. Thank you, Brenda.

brenda is very helpful and very patient with me

My sister and I have both had storages here for years and we've always felt our storage was safe and secure here. The staff is always welcoming to us with amazing positive energy, always treating us well with smile

Great friendly , clean and fast service. I highly recommend this public storage compared to others.

Brenda and Isaiah were extremely helpful, nice and displayed extreme professionalism while providing customer service. Would definitely recommend this location as it was very clean as well!

I came in with my dad to rent a storage unit this weekend. Isaiah helped us out he was very professional and the process was very easy and he Also showed us how to use the app to be able to use the gate.

Brenda was super helpful in everything she showed up where our units were and how to get into the gate with the app which was really easy!! If you are in the SCV area and are looking to rent a unit at the public storage talk to Brenda you will be in good hand!!!

It’s not everyday, that you meet a service rep that truly gives outstanding cust service. Brenda from public storage in canyon country, has been outstanding service rep to her company. Moving is a very stressful time in everyone's life. But Brenda made it so much easier for us to find the right storage unit at a good price that it took the edge off our stressful experience. I highly recommend this gal in this stressful transition. Thank you again Brenda.

Brenda was so kind ,and helpful. She made my experience so easy.ty

Brenda was amazing!! So helpful,and it was a breeze to move in.

Josue was very kinda and helpful. Great customer service!

Brenda is an awesome person , she has provided excellent customer service . Best place in town.

Perfect customer service. Thank you Brenda

Brenda has provided accurate service She always informs me of any changes. She’s always willing to answer any questions. Great customer service.

Thank you brenda for your help , really good service !

Brenda was excellent, worked with a sense of urgency to help me get what I needed. Very helpful and professional.

Brenda was a great helping me out with my move. She needs a raise!!! Very pleasent working with her. Thank you Danny Ballinger.

The customer service at this facility is outstanding! Brenda, Daisy, and Raphael always go above and beyond to assist us with our storage needs and questions. Greetings us with warm smiles every time we come in to load up our unit. The property is always clean, and carts are available and easy to get to. We also love that this location has car storage as this is something that is not easy to come by. Brenda, the property manager, is FANTASTIC!

Great service thank you Brenda

Brenda was and is very helpful

Clean, it has public bathrooms, staff is very friendly

Brenda, Daisy and Karin excellent customer service! They are all very friendly and courteous! Storage Unit and area extremely clean! Definitely recommend this location!

Brenda did awesome customer service and gave 5 star service. The place was very clean and there was not alot of people just hanging around there seems very safe and secure. Cool app you can use to open gate and doors without getting out of your car.

Omg Brenda was and has been amazing in helping out resolve all my questions and issues. She has above and beyond to meet all my storage needs

Samantha has a great attitude she's the best employee I've had to deal with. You're lucky to have such employee

Excelente servicio Gracias Janeth.

Brend Is great. This property is so clean. Thank you for helping me out

Rafael was fantastic. Brenda was very helpful

Great customer service she stayed overtime to help

Great and best service. Thank you Brenda for being helpful

Big thank you to Brenda she is the best ! Very professional, helpful, and friendly leasing agent who was very efficient with getting us a unit.

Excellent service and I got a great deal. Received a larger unit for the same price as the smaller one. Janeth and her counterpart in the office were very helpful, knowledgable and easy to work with.

So far so good! I just rented a 5x5 space at a pretty good rate. It was on special, first floor and not far from the entrance. The associates were very friendly and informative when showing us around plus the initial call to come in was welcoming too. Thank you PS - Via Princessa

Brenda is great. The staff is friendly and efficient.

Brenda is great

Brenda efficiently helped me with my payment needs

A big thank you to Brenda and Janet for assisting me at Public Storage on Via Princessa. They helped me with my move out in such a professional and courteous way. They were extremely helpful in answering any questions I had and even helped me move out some small items I had left that I couldn’t take with me. I highly recommend them for your storage needs.

Janeth was very helpful and polite we are happy with the storage we got

Brenda is an excellent customer service . 10 for her!

Excellent customer services

Brenda was very helpful getting us into a larger unit last minute (two days before our movers came) when my bad planning had us in a unit that was much too small. Thank you for your help Brenda!

I received a fantastic customer service from Brenda. Was clear and quick and very easy and I enjoyed my visit

Brenda is amazing and goes above and beyond! Place is kept clean and well taken care of!!

Brenda was excellent had a wonder experience. Will definitely continue our relationship because of Brenda

Staff Very pleasant and professional.Prompt and efficient service. I am very pleased with the service I received.

The staff is very friendly! Thank you for onboarding us, Janeth! She walked us to our storage, explained to me the security, gate process, insurance and others. Highly recommend (if there are spaces left 😀)

Great service. Thank you Brenda for all your help always. Great facility

Bitchen service thank you brenda

Very recommended, clean and safe. Samantha is very helpful and nice about everything and definitely a perfect tour guide!

So someone stole my laptop from my car at home and tried to use my passwords to get into my storage account, Maria was lighting fast to help lock everything down and assure me that none but myself was going to get into my unit. Super happy with this place

Great customer service never been so happy to been helped by a person that has 2 persons working 💪 great job and beautiful personality

Janeth was very helpful and very professional

Brenda is a super star for your company! She helped me so much as I’m moving my elderly parents and the needed a temporary place to put their belongings she is so lovely and genuine! Extremely thorough and professional she has made my experience wonderful! Like I said she is an incredible representative of public storage

Great service. Thank you Brenda

Brenda is the best she is nice and secure facility

DO NOT RENT HERE ONLY AFTER 4 MONTHS MY UNIT WAS ROBBED AN BURGLARIZED THE GATES ARE ALLWAYS OPEN AN THERE ARE SKETCHY PEOPLE COMING AN GOING AFTER HOURS WHEN ITS SUPPOSED TO BE CLOSED AN BEFORE IT OPENS GATES ALLLLWAYS OPEN LOST THOUSANDS AN THOUSANDS OF DOLLARS IN VALUBLES !!!!!!!!!!!!!

Oh my gosh, Brenda save my life a total of three times. Please only do business with Brenda at Public storage she will save your life :-)

My customer service was excellent. Brenda The public storage rep is excellent

Reliable

Brenda was amazing she’s so friendly and warm and she greet you by name she makes you feel seen and she’s just a very wonderful help and very knowledgeable about the public storage facility in history. Five Stars all around!!!

Brenda is great. Very helpful. She helped me set up my APP. Best customer service. No one has ever been so helpful like she has been. Thank you.

Great service. Than you Brenda

I needed help Brenda came super fast. Got me what I needed and on my way. Extremely pleased.

I absolutely love the exceptional customer service I get from the Manager Brenda. Don’t get me started because Maria is so amazingly nice and helpful. Even though I hate to have to pay for a storage, as long as Brenda and Maria are there they will always have my business. Public Storage better understand that they have valuable employees in Maria and Brenda!!!

I can't stress enough how wonderful Brenda is. If I had the chance to rate a 10 star, I would in a heart beat. Amazing customer service. Answered every question I had to throw at her. She guided me through every step. I know if I need anything else, I can always give her a call. Would recommend to anyone and everyone!

5 stars!!! Excellent service, and Brenda is so friendly and she gives a great service. She keeps communication with customers and maintains everything clean.

Brenda was awesome! Super friendly and professional. Very helpful with setting up my account. The site is super clean and well secured. Lots of security cameras. Very clean and very accessible.

Brenda and Sam are the best! Very knowledgeable thank you!

Excelente servicio. Eficaz rápido cordial Samantha

Excellent service Brenda helped me with properly locking my space. Thank you

Great service. Brenda is always helpful and a pleasure to see every month

Brenda stayed late to show me my space and saved me a full day of panic. Best service, I didn’t know what to expect but am so comfortable and happy with my experience.

Brenda it was so nice and help me to set up my account, excellent PR Good asset for the company

Brenda has outstanding service have been renting here for many years. and she is always ready to help

Super Helpful Team ! Excellent service and wonderful hospitality! Very professional!

Samantha was very helpful and knowledgeable, made it an easy and smooth experience

Brenda was super helpful with getting us into our unit! Would highly recommend this location! Clean & bright hallways, with amazing climate control

Very happy to finally have gotten my storage here. Thank you Brenda for the follow up. I appreciate your attentiveness and great service.

That’s the best place for you if you need a storage. Ask for Brenda !! The BEST customer service.

I was running around looking for storage last minute Maria help me and was very patient with me there should be more Maria’s I really appreciate her thank you once again

Brenda was extremely helpful & has an excellent personality. Thank you so much for your kindness!!! I highly recommend renting a unit from here. Been with them for 2 years.

Great service thank you Brenda

Great experience getting a storage space with help from Samantha. Fast, courteous, and friendly service. Got my space and everything taken care of less than 30 minutes. No fuss, no muss.

Brenda and Samatha have been great to work with and I look forward to working with them again.

Great service. Brenda is great. Thank you

Good service.

Very helpful A+

Brenda is amazing and I appreciate all her hard work she takes such good care of her customers and the property is so clean se is so kind and professional

Very friendly service and fast and easy the way they handle everything!