Public Storage Self-Storage Units at 7427 Roseville Road, Sacramento, CA
7427 Roseville Road Sacramento, CA 95842
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 60/moSmall 5'x5'
$ 60/mo $80Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 72/moSmall 5'x10'
$ 72/mo $95Best Price Label
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $103Best Price Label
- Climate Controlled
5'x10'Online only price$ 85/moSmall 5'x10'
$ 85/mo $114Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 86/moMedium 7.5'x10'
$ 86/mo $114Best Price Label
- Climate Controlled
7.5'x10'Online only price$ 105/moMedium 7.5'x10'
$ 105/mo $139Best Price LabelHurry!
10'x10'Online only price$ 121/moMedium 10'x10'
$ 121/mo $161Best Price Label1 unit left!
9'x10'Online only price$ 132/moMedium 9'x10'
$ 132/mo $175Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 132/moMedium 10'x10'
$ 132/mo $176Best Price Label
- Climate Controlled
8'x10'Online only price$ 135/moMedium 8'x10'
$ 135/mo $180Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 136/moMedium 10'x10'
$ 136/mo $181Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 151/moLarge 10'x15'
$ 151/mo $201Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 163/moMedium 10'x10'
$ 163/mo $217Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 171/moLarge 10'x15'
$ 171/mo $228Best Price Label
- Climate Controlled
10'x20'Online only price$ 190/moLarge 10'x20'
$ 190/mo $253Best Price Label1 unit left!
- Inside unit
- 1st Floor
8'x15'Online only price$ 198/moMedium 8'x15'
$ 198/mo $264Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 199/moLarge 10'x15'
$ 199/mo $266Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 236/moLarge 10'x20'
$ 236/mo $315Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 248/moLarge 10'x20'
$ 248/mo $330Best Price Label
10'x20'Online only price$ 248/moLarge 10'x20'
$ 248/mo $330Best Price Label
- Climate Controlled
10'x30'Online only price$ 270/moLarge 10'x30'
$ 270/mo $360Best Price Label
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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Sacramento CA 95841
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6240 Sylvan Road
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5915 San Juan Ave
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Self-Storage Near Sacramento
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Antelope Storage Units Near I-80
At Public Storage in Antelope, we offer northeast Sacramento-area customers affordable self storage options in a handful of different sizes to help tackle storage loads, big and small.
You'll find us conveniently located at the intersection of Roseville Road and Antelope Road, just west of Interstate 80, with a variety of cheap storage units on hand, including indoor storage units, outdoor storage units and climate controlled storage units.
When heading out for a round of golf at Cherry Island Golf Course, a big game at the Cherry Island Soccer Complex or just a great day enjoying the outdoors at Gibson Ranch County Park, the last thing you want to do is spend all morning scrambling to find all the right gear. Instead, use a 5x10 storage unit here to keep everything from golf clubs and soccer gear to fishing equipment and horseback riding essentials all organized in one place throughout the year.
If you're a family getting ready to remodel a master bedroom or kitchen in a home near Center High School, a 10x20 storage unit provides plenty of space for a king-size mattress, bedframe, headboard, dresser or kitchen appliances until the project is complete.
For Roseville residents who need to pack up everything inside a single-family home or apartment before a big move, a 10x30 storage unit has you covered with enough storage space to hold just about everything inside a five-bedroom home.
What started out as a town of a few hundred folks in the 1800s has blossomed into a thriving planned community with great schools, great parks and new commercial and residential development popping up all over the place. When the time comes to find some extra storage space in Antelope, local residents and businesses know Public Storage is the place to go.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 524)
King and Alycia are doing wonderful things here. Place is clean, friendly service and always available for help. Keep it up guys!!
Amazing staff. Alicya and King provide stellar customer service. They always give 110% effort. I have been at this complex since it open. Always clean, air conditioned, secured and close to my home. I highly recommend this Public Storage to anyone that is looking for a friendly secure place to store their valuables.
King does a great job here. Helped me decrease my rent, very professional.
Alycia was great and helped us with our rental needs in a timely manner. Thanks
King is awesome!!! Professional, courteous, very customer oriented. Highly recommend him and Public Storage
King was great, clean and friendly service. Alpha Pack has your back!
This was my first time ever using a storage facility and it was an excellent first time experience! Sam was so friendly and helpful! She answered all my questions. I would highly recommend this location!! After a few years, finally cleared out my storage. Still a five star experience! Thank you King and Marcus, excellent customer service!
Ms Alycia is fantastic, really helped me complete a rental that I couldn't finish online. You are so generous with your knowledge.
Fast and easy. She really knew her job.
Very pleasant, and completely gelpful and efficient
The staff here is awesome and super helpful, particular shout out to your a rockstar thanks for the great help! Facility is clean and has everything you need as well. 10/5 would use again.
Quick and easy process. Thank you Alycia!
Jackylyn was very helpful in swapping out my unit to a bigger one.courteous, friendly, and very customer oriented. She even told me I left my glasses on the front. Thank you and I appreciated your help.
Alycia and king have been phenomenal, we loved how you helped us and got us the storage and the deal we were looking for. You are amazing and we loved doing business with you. Alycia is making good difference in your company.
Andrew was fantastic, helped us with everything we needed super quick, friendly and helpful. Thank you
Public Storage I go to the one on Roseville Road and antelope it's a good storage place it's just their prices are going up way too high and they need to extend their hours from 6:00 in the morning to 9:00 at night give people more time in which to do what they need to do
Came in last minute to get a storage unit, Marcus took us straight to the unit we wanted, he set us up quick and made it easy! Thank you Marcus for your help!
My experience has been lovely The customer service layer is amazing. Very Accommodating and respectful ground keepers.. I recommend this With all 5 stars. Well kept professional place of business and safe for your belongings to be.
Alycia was amazing. Great customer services
i really love this storge place customer service is great they make you is taken care of
VERY CLEAN AND SECURE.THE LADY THAT TOOK MY INFORMATION WAS VERY KIND AND HELPFUL.I WOULD RECOMMEND THIS PLACE TO OTHERS.
Customer Service is Excellent! Shout out to to Alycia!! Who go through with me with the property and paperworks and recommendations about transferring unit. I appreciate all the help and service!!! Thank you very much!
Alycia & Capri are so amazing and so awesome! Excellent customer service and I come and go with a smile Everytime!! Great place!!
Best storage facility I've ever used. Entire staff is friendly. Today a new employee Caprica helped me and she was very helpful and friendly.
As long as I require the use of a storage unit, it will be with Public Storage @ the Roseville rd location. Alycia & Capri have gone above & beyond to be as accommodating, personable & professional as possible. There hasn’t been a need not met nor request not filled! I say this with all sincerity, I love this storage facility & the staff that run it! Thank you Public Storage Roseville Rd! Happy storing! ;)
Alycia was really nice. And she provided me with really satisfactory service.
Jackie was amazing saved us money and very helpful.
I had the BEST experience Ever! I made a reservation and it was the BEST price possible. For some reason it wasn't giving us the price stated on the reservation, so I called customer care, got transferred, and then told to call back the next day to speak with Tech support. I ended up going to the facility, and the reservation still stated "The Best Deal Everrrr" 😁 Funny though, the prices changed Several times throughout the prices, but I ended up with the BEST DEAL at the end! I prayed about it with my sister and family... I say, PRAISE GOD!!! IGot The Best Deal, even though it was a little time consuming and Worked the Patience in all of us involved. I thank you Casey! (I'm sorry if I've spelt your name incorrectly) You were Sooo Caring, polite, patient, kind, and invested in my case... I Thank God, and I thank Casey!!! What A Blessing! I Love her Long natural eye lashes, her green strip of hair, and your personality! God Bless You and your family in abundance, Always! GIVE HER A RAISE! 💯 She had to go "offline", do a lien, or something to that... but again, time consuming! The Lord was working, and building our character's all in one! 🙏✝️😇☝️💝🕊🤩
Marcus was the best representative to assist me. He made sure picking the unit was easily and fitting for me. He is super friendly and helpful. He made my moving experience really easy and fast!
Marcus was real fast in getting me a storage unit and got me what I needed
I would highly recommend this place met some wonderful people.. I love Dominique she was very sweet & helpful & the young man that works there as well they were very nice.but some of there employees need a attitude check totally not OK …I’ve had wonderful customer service experience up until my move out day. I went into the office employee Ray was extremely rude talked on the phone the whole time gave me attitude so i asked was Dominique available she then replied with a nasty attitude saying no why ?? I was totally stunned I just told her have a good day.
I have had a storage unit here for several years and have been continually pleased with the service. I live out-of-state and have had some issues with lock replacements, management has always worked with me to fix whatever comes up. Just recently I had a personal call from the property manager to inform me my autopay hadn't gone through. It was so nice to get a call like that versus how some companies handle their financing. I was able to fix the payment problem quickly!
As of recent there is a rate increase every couple of months. My newest unit increase is $50 or about 30% of what I moved in for 6 months ago.
Joseph is an outstanding employee! Very professional and helpful great customer service!
Joseph is always so incredibly pleasant and helpful. It’s so nice how much pride he takes in his work. Always a pleasure to visit with him when come to Public Storage.
This place is awesome I've had a unit there for several years paying an arm and a leg and JOSEPH told me if I moved units in the same building I'd pay half of what I pay now thank you for hooking me up !
I unfortunately have had to deal with having a storage unit for far too long. But in the YEARS I have dealt with Public Storage I’ve never been treated with such respect and courtesy as I have with Dominique and Joseph at this location. They are on point with walking the grounds, keeping the location clean and keeping an eye out for anyone who shouldn’t be there. I have had a few hard months financially due to family illness and no matter what they have handled me with kindness. Dominique is beyond professional and kind. She has answered any/all questions I’ve had and she has called me to keep me updated with the status of my unit. I am not foreign to calls about past due bills recently but she was the first person to seem to truly care. To be treated like my things are as important to her as they are to me makes a world of difference. I’m very happy to see such professional people handling this location now! Great hiring job Public Storage!!!
Joseph keeps this facility very clean and well maintained. He is a phenomenal resource offering creative suggestions for my storage requirements that were cost effective. He is very focused on customer commitment.
Joseph very good customer service and pet friendly
Joseph handled my stirage needs in a prompt professional matter coupled with a friendly demeanor. I would highly recommend Public Storage especially when you have employees like Joseph P.S. Their office was REALLY CLEAN
JOSEPH WAS A MOVE OUT HERO!!! The wife and I needed to relocate. We figured storing our stuff would be good til we got to our new place. I generally HATE moving but Jo got us the right size storage space that was a great price and I got to witness his customer service even when dealing with the shenanigans of disorderly loiterers. The place is clean. I see him patroling and sweeping the area. I feel confident my stuff is safe. GIVE THIS MAN A RAISE!
Yvette gave excellent customer ,happy to be storing here at this facility !!!
We arrived to our appointment and the attended event was so helpful she got us into our store space and very quick amount of time very pleasant lady and I definitely enjoyed her as a employee here at public storage.
Really nice storage unit's real secure
Tami was very polite in providing the information I needed. Great service
Tami provided me with an efficient and informative service. This location is one of the best in the area in my opinion.. it is clean,, well managed, and bug free. Very pleased with the experience as a whole. Definitely recommend this location.
Amazing! The Manager is very very nice her name is Anne and she took great care of us. She not only Gave us a great deal on our rental she came to check on us while she made her rounds sweeping and cleaning as she went. The facility is very clean and Anne is the greatest please give a call and you'll see there's no other storage facility you should go to accept hers. 4900 roseville road and watt ave. In North highlands ask for her! You will be glad you did...
Tami and Sarah were very helpful. Thank you
Tami gutierrez was So very kind and professional and I’m so very thankful for the information that was given to me.
Tami was extremely helpful. Informative and kind.
Tami has been really helpful in doing my account management. I give five star rating.
Serena and Alicia are both awesome. Would recommend for anyone in need of storage!!!
This was the first time using Public Storage for me. I had a lot of questions. Kiera showed me the units and answered all my questions, more than once! She was very patient and knowledgeable. Thank you, Kiera, for such great customer service! Thank you Sarah for helping me with the Public Storage app! I really appreciate it.
Alycia helped my significant other and I throughout the entire process on move in day. It has been a remarkable stepping stone for us! #F&SReviews
This was my first time using Public Storage and naturally as someone who’s never rented a storage unit, I was pretty nervous about the process. However, most of that worry was casted aside after Kiera helped me out with all of my questions and concerns. She’s extremely helpful, thorough, and patient! They’ve also helped me with issues pertaining to other Public Storage properties that I was previously storing things at. She’s gone above and beyond my expectations. Thank you Kiera, you’re great and I’ll definitely store things at your location again when the need arises!
Great place! Keira was a big help! Thank you!
Kiera helped me walk thru downloading app process for making a payment online. She was so helpful and courteous. I appreciate her kindness and am thankful she was working today.
Kristin has excellent customer service. She is helpful and knowledgeable
Your office closes at 5:00, does that mean I can’t access my storage unit once your office closes? What’s the latest I can go into my unit? Thanks
Kristen, Michelle, and Marcus were very helpful with helping me pay my bill!
Hands down the best experience I have ever had. I had never rented before but Kiersten reassured me that public storage would meet me needs. She showed me the Units took her time to explaining things. Am very picky about how am treated and she went above what she was suppose to do. Thank you Kiersten for such a great experience and reassuring me that public storage was the right place for me.
Sam is a wonderful person to deal with, she does so much for the facility, awesome
Sam helped me out so much and can’t thank her enough. Great employee!
Sam at the Roseville Road property is amazing! She and the whole team were so unbelievably helpful! Highly recommend!!!!
Sam has been so helpful. With all she did for me. Very personable. Thank you.
Sam was awesome!
I have so much to say about this storage place but I'll keep it short the employees are unprofessional and rude the only good thing about public storage is the cold climate controlled area however they prey on people to put a lien on their storage so they can access their acids and sell them 4 their personal gain and if you don't believe me you can Google public storage and read all the similar reviews that people that posted if I were to tell anyone anything before renting here I would say do not do it look at places like U-Haul storage or some other that are corporate-owned rather than franchise so this issue won't be a possibility
Kiersten was awesome helping us and we looked all over town for the size storage we needed and thank goodness they have it. Made our day
I would like to share my experience with this Public storage location on Roseville. Amazing customer service agents Sam and Kierstyn were very welcoming and friendly, received a detailed explanation of my rent space and accommodation. I am very satisfied with them. Please visit this location for your storage needs.
The customer service went downhill with the new manager at this location. I’ve been there for years and have always been treated like family before. Now they are rude and unhelpful and they portray themselves like they are better than their customers.
Ali was great she helped me with all my issues. Fast friendly and very supportive
Very clean storage. Well maintained. Fair prices and very helpful and friendly staff! Thank you!
Cinnamon was not only able to move mountains for me today, she also craved the path for my family! This woman is amazing, so glad she was there to help me today, but this girl needs to be in management! Answering phones, dealing with high flow customers, and showing me the unit. Rockstar does not sum it up! #TeamCinnamon #BranchManagerCinnamon.
The most amazing customer service. Cinnamon is amazing and connects with everybody I've seen its just great. Best experience I've had while useing storages
I've had a storage unit for almost 3yrs at this location. Manager is pleasant and helpful if you have questions. Be careful because rent on units are raised for no reason by corporate. I guess because they can, so they will. Overall, good experience.
Came in to get a unit. No issues at all. Cinnamon and Richard were very helpful and pleasant to talk to. Was nice that Sarah took care of my refund for my lock the next day without a problem as well.
Cinnamon and Richard are so friendly and extremely helpful. The numerous times I've needed help, Cinnamon has gone beyond what is asked of her to do in order to make sure my move in process was easy going.
I came to review and express appreciation for Cinnamon’s customer service skill but I seem to have been beaten too it. Great work
Cinnamon was awesome and made my renting experience fun and super easy! She was very helpful and her customer service was amazing!! Definitely would come back thanks to her! :)
Hello my name is Sam and I went to your location to see about prices to rent a storage for my mom and Cinnamon was very helpful and took great care of me and showed me around and was very nice and she knew her prices off the top of her head I own my business and try to offer a job but she said no because she was really happy there and is very loyal to the company which I can respect you guys need to hire more people like her
It should be called cinnamons storage cus she acts like this is her neighborhood lol ! Love her !
I’m in the military and I had to move to Sacramento and I need a storage and when I call the girl on the other end I believe was cinnamon she was helpful and and very on point with prices she knows her stuff I would recommend this place to my other co workers
I would like to thank Cinnamon for all she has done. She was very helpful goes out of her way to give me a good experience. Thank you
Cinnamon did an awesome job and assisting me with the questions that I had pertaining to my storage.
Had a wonderful experience here! Cinnamon helped me / worked with me and was just100percent the type of person you want representing this company!
Amazing experience i had when visiting this location. Cinnamon took very good care of me. Her smile was so bright she walked me right into a larger unit. Made my day. Especially in times like this. Thank you Cinnamon for brightening my day.
cinnamon was the best. she even helped me rent a space from another location due to me getting very ill. she made sure i was takin care of 100 percent of the way. not for just me but for my daughter as well. i give big thanks to her and her expertise in customer service. very well appreciated. she was a very big blessing. please hire more employees like her. Rosemary smith
Cinnamon and Jonathan are terrific. Had to use storage after my place sold and problems with place to stay. They were so helpful and Jonathan even got me water for my plants. Above and beyond good customer service!🌸
Cinnamon was helpful she has amazing costumer service. She continuesly offered me boxes to make my move more easier. She is so polite an knows how make someone smile. I hope I see her again.
Cinnamon was so good and she provided great customer service to us today. she went above and beyond to keep us satisfied and happy with the services she provided to me today. I really appreciate her service and recommend this location for business.
I was looking for an ideal storage for while and visited several places. I just visited this location today and Cinnamon helped me to find my ideal place to store my belongings. Cinnamon is very friendly and extremely professional. I wish I could give her more than five stars here. I highly recommend this storage for you all.
Great place to store your things and a very clean place. Cinnamon is always very nice and sure to make you smile great customer service.
Very quick and easy, great experience!
Ali she is pleasant and great worker.
Cinnamon was so helpful and great to work with! She went above and beyond to make sure I could secure the units I was looking for. Her dedication and congeniality definitely made moving that much less stressful! Thank you Cinnamon!!
Customer service was excellent. There buildings and storage was very clean and I left totally satisfied. A++
Cinnamon was beyond awesome and took care of everything. She made it a simple and easy process! When I came in today, I was helped by another girl sitting at the desk. I asked if there was ANY equipment available to help me move my car load of stuff up to the 3rd floor and she sat there and replied no. I asked if there was even a hand truck. Nope! But....low and behold....Cinnamon heard this and came out of the hallway with the flat bed mover! She totally saved the day for me, lol! I told my 8 year old who was with me that Cinnamon and her co worker were the perfect example of what a decent employee and what a GREAT employee look like! Your company is truly lucky to have an employee like Cinnamon!
Had nothing but great Help from Both Johnathan (Jon) and Cinnamon! when we couldn't get the Elevator to work getting us to our floor Cinnamon came down to get to our and Storage Unit. they even made sure that we had close to the Elevator Due to my Military Injuries Great Job To you Both. Rick & Rosemary wish we could give you both 10 STARS EACH
Sam was great! Fast and efficient service. Very friendly. Thank you for making things easy for us to select and retain a rental space for our business.
Cinnamon and new trainee Jon was great! They got me a great deal on storage, was very helpful, informative and overall provided a great service than I expected! I had a long day of packing and moving, they knew I was tired and even gave me water! Thank you!
Rented a storage unit, I told the person at the desk it only be about 6 weeks. They told me they would pro rate the last month. Just gave them notice that we would be vacating by July 15th. We still have to pay for the whole month. We you move in or out, you need to bring your own hand truck or dollie. They have 1 cart that you have to hunt for. If you ask them in the office about. They won't even look at the security monitor to tell you what building it's in. The facility is great, but customer service SUCKS!!!
Thanks to Cinnamon she really is they Best employer that has help me today.
Cinnamon. She was extraordinary. Words can’t describe the excellent display of the best customer service practices. She went far and beyond her job responsibilities to be sure all my customer needs and concerns were taken cared.
Cinnamon is always a help . Its more than a job to her . Glad shes back
Sam was so amazing and extremely helpful! She deserves a raise!!
Came to personal storage today to get a locker. Was greeted with excellent customer service and an inviting smile by Sam. She took care of all of our storage related needs answering any all questions and concerns. She knows her stuff. We were in and out quickly yet informed with the perfect place to keep our extra stuff.
Thank you for being open during these trying times. Shout out to Cinnamon for being a great helper.
I went to look for boxes and Cinnamon was very helpful and I will return ,after learning the special deals offered
Great customer service! Thank you Sam 🙏🏽
SOLUTIONS!! Thank you Cinnamon, you came up with a solution to our problem BEFORE it became a problem. The storage was due to increase and we would have never known. We agreed to pay for our sisters storage until she got back on her feet. We are on a budget, having a large family and recently taking on my sisters things for a few months. The rent is already to much and it was due to go up 20 whole dollars. Cinnamon helped us move the storage to a smaller one saving us $50. She also took the time to create a way for us to stay on the same floor so it didnt take all day to shift. I was not at all prepared to do this simce my 4 year old was with me but cinnamon gave her paper amd color markers to keep her busy. Side note: property is always clean and staff is always friendly.
Came in today and saw that the work environment was very neat and tidy. The two women up front, Cinnamon and Taylor were very helpful and friendly and provided great customer service! If youre looking for a public storage facility, i would recommend coming here!
Amazing customer service , with a very welcoming environment.
Great service! Very thorough in all her explanations of how things work. Very personable staff. Love this place!
Sam Was Wonderful. And very polite.
I had a great experience, very professional and helpful! As soon as I walked in Sam walked up and greeted me and help me find the space I need for my move. She was very genuine and nice. I would highly recommend this storage place and Sam is very helpful.
Kylie was very helpful and made the experience great and easy
Kylie and Celine where great! They where very helpful in finding a unit.
Cinnamon is wonderful and she definitely made us make our choice of using Public Storage on Roseville Road. We had options to rent much closer to our House but She was amazing and explained everything so well. The place is also maintained very well, clean and organized. She knows how to take care of things.
Staff are always friendly. The elevators are inconvenient.
Celine was amazing and got us in and out very quick
Cinnamon is an awesome, amazing person. She makes me feel so comfortable about using the Public Storage Center. Thank you so much, Cinnamon.
Perfect you where more than helpfull much thanks cinnamon
This storage facility is top notch and there's a lady there named cinnamon the absolute in customer service she needs to be commended on the service and help that she provides kudos to her
Cinnamon and Kyleen are Amazinggg!! :) It was very effortless and and affordable! I love nice peoplee!! We need more of them the world! Thank youuuu!!
This place is awesome and friendly! AND CINNAMON IS THE BEST!!😊
Came in to the facility to check out the property as I may be moving to the area. Sam and Yvonne helped me out and gave me all information I needed. I was unable to rent today but will definitely follow up. Great customer service and friendly attitudes.
Very professional and helpful having employees like these you'll definitely have returning customers
I just rented a storage space from Cinnamon and I feel like I met my long lost sister! She knew just what I needed and took the time with me to sort through all of my confusion associated with this move. I was overwhelmed when I tried to explain to Cinnamon what I needed and she was easily able to sort out my troubles where, I felt so taken care of, Really! Cinnamon is a perfect mixture of professional & knowledgeable together with her way that she is able to connect personally as well. Thank you Cinnamon, well done!
Sam was very friendly and energetic and made my time very convenient and timely. The units were very clean and very tidy and the prices were very reasonable compared to all the other places near by
Sam was very helpful and easy to speak with. The rental process was very simple and efficient.
I just want to express my great experience about this public storage and cinnamon ,she’s very helpful friendly fun professional excellent customer service .i would honestly refer it to all my friends thanks canela.
Sam was wonderful, awesome help and customer service definitely recommend going in and seeing her if u need some storage.
Cinnamon is FANTASTIC. If you need anything she is the best person to meet about your storage needs.
I made an online reservation for a unit I wanted. Within minutes of me making it, I had received a welcome phone call from cinnamon conforming my reservation and letting me know that she looked forward to meeting me. Upon my arrival, Cinnamon was professional, very transparent about the entire process and answered all of my questions.
Great storage, decided to conme here for the $1 first month deal. Only gripe is that the storage isn't open past 6 which makes it hard if going after work. Cinnamon was great help quickly got my storage unit.
Cinnamon was extremely knowledgeable and super friendly!! Thank you for being open on Christmas Eve so greatful for suck an easy experience!!
Ame in to get a unit and Cinnimon was one of the nicest people i have worked with at public storage.Thank you for helping get into a unit today!! Kevin K
Cinnamon is the best. Shes professional, fun, approachable, very welcoming and smooth customer service. The storage units are super clean compared to all other storage I've seen. I trust and have full confidence that my stuff will be safe and clean here.
Cinnamon for being one person deap on a weekend was so helpful in accommodating with our storage needs. She was extremely polite with excellent service.
Cinnamon helped us with everything. Even a few minutes after they closed so we can get the last few things.
Great customer service. Super High Five to Cinnamon 🖐 Great storage prices and pleany of space
The staff is super friendly and super helpful. I really enjoyed my visit here.
Cinnamon made us feel like family. From the time we walked in the door she was very attentive to our needs and also very informative. Definitely will come back as a future customer!
My father & I were looking for a unit to rent & store our furniture while we moved to our new home. We came across this certain Public Storage & we were helped my Ms Cinnamon. She was very kind & very helpful, she made my father & I feel comfortable while she explained & showed us around the storage facility. This wonderful young lady deserves a raise a promotion & a lot more things keep her around. I would definitely recommend this Public Storage. ASK FOR CINNAMON❣️
That cinnamon is awesome and helped a lot. Storage is clean and price is good. Would absolutely recommend this storage!!
As far as the place it’s clean quiet and I haven’t had any issues . As for employees Yvonne reffered me to roseville rds location and Coco was very helpful and professional , unfortunately Kayla was very irritable and you could tell annoyed because she couldn’t go home and I lost track of time it was aprox 6:15-6:20 I went to get another box from my car because she asked me to hurry up so she could go home and I got locked out of the building I asked her if she could let me back in to atleast lock my unit and she she falsely told me she would put my lock on my storage for me because due to it being after hours she couldn’t allow anyone back there besides herself , then come to find out the next afternoon my storage was still half way opened with no lock , very upsetting and irritating , thank god nothing was missing. Coco apologized and told me she would advise a manager of the situation and gave me a run down of all the rules like Kayla should have done in the first place . Other than that issue the place is a great place. .
Coco was awesome and extremely helpful. She got us everything we needed efficiently and as quickly as humanly possible. Will deal with them again.
I came and got great customer service from Coco . She was delightful and helpful I reserved a unit. Came in last will and the staff was helpful then which enable me to make the second trip back.
Coco was amazing
Great, quick service. Clean facility. Staff were friendly and kept my toddler entertained while we were completing paperwork.
Not enough security cameras...especially in the inside climate controled area....because i just got all my stuff stolen....this company is suppose keep ower things safe...there no security.... I recommend do not use any Publc Storage.... It a place where theifs can come and steal your stuff....Bad JuJu here
Coco and Kylie were extra friendly and helpful when I came in yesterday
Cinnamon and Adam were the best . i just walked in for pricing and the service was so good i decided to rent the space .
Fantastic service from Kayla and Sam. Great prices and services. :)
Kayla was awesome very friendly and knowledgeable 😊😊
Had a very good experience with Kayla. It was very short notice she was very helpful and friendly and I am happy I chose Public Storage. Thank You Kayla!!
I've rented a unit in August 2019, and have basically nothing but good things to say about this storage facility and especially the staff. The only small reason why I was thinking about going to a different storage, was because they close at 6 during the weekdays which is pretty early, but there was one reason and the only reason why I decided to stay here, was and is Cinnamon. Cinnamon is the property manager of this facility, and she has been nothing but great to me. She would always greet you with a smile, make sure you have no questions unanswered, and makes sure that you're alright with everything else, and if something's not right, she would always be willing to do whatever she can to help out. No business or any workers in the business ever treated me the way she treats not only me but every single person she encounters. This is my first review I've ever written, and I understand I was going on and on about Cinnamon, it's just that I would 100% recommend anyone and everyone to rent a unit out, even if you dont need one, all just to experience what ive experienced.
If you store your items here, just know that Cinnamon is ALWAYS looking out for you and your belongings! She alerted me to an odd occurrence that happened with my storage unit as soon as she recognized it. Very thoughtful, super friendly, and professional as they come. She made sure I was informed about the entire situation and answered all of my questions as well as addressed my concerns. I’ve stored at multiple property’s where managers overlook individuals but Cinnamon is not that at all. I will be keeping any storage items here because of her! If that wasn’t enough, if you are getting close to missing payments, she also gives you a courtesy call just so you don’t have to pay late fees. The absolute best! Thank you so much Cinnamon!
I’d really like to thank Cinnamon for the over the top and astounding service. Every time my husband and I come in we are greeted and made feel like familiars (which we kind of are). She is extremely knowledgeable, confident, friendly, and intuitive in her position which is comforting. We drive all the way from south Sacramento as well which speaks volumes. I would highly recommend storing at this clean and secure location! 👍🏾👍🏾👍🏾👍🏾
Called in and talked to Samantha Avila! Best customer service ive ever had! She was able to answer all my questions amd made it super easy to understand! Ill be looking forward to storing with you guys! Way to go public storage!
James was wonderful! He definitely let me know all details and was very honest. He did a great job and that is why I got my storage!
Excellent place to store your stuff, Coco and Cinnamon have amazing customer service and will get you a great deal!!
Cinnamon was the most amazing employee. She made it all so easy to understand!
Friendly staff! Absolutely wonderful. Had great help from coco and cinnamon! Thank you guys! One of the best public storage
They were very nice. Coco and cinnamon greeted me with smiles and brightened my day.
Coco and cinnamon gave me great customer service made me feel right at home as soon as I I enter the store and should be rewarded for there outstanding work ethic
The 1 dollar first month was not honored. I've paid over six hundred dollars for less than two months on a 10 by 20 unit. I moved in on the 11th last month. (September). Don't go here, unless you like getting ripped off
Amber and Coco were both extremely helpful and friendly. They answered all my questions and were very personable. The units are in great shape and exceptionally well kept. I recommend it to anyone looking for a place to store their things.
Amber was so helpful in helping me twice with the push cart and checking to see if I needed supplies.
Great place for storage. Friendly professional professional people
Coco and Gino are great to work with! I look forward to coming to yalls location just to store. 10/10 on customer service
Very very sweet people. Very helpful. Attention to detail. Cinnamon, Yvonne. Sweet women
Had an issue with my locked unit having no lock on it. Cinnamon, the manager there, walked me out to my unit to see if I thought there was anything missing. She wouldn't take my payment until I was satisfied nothing was missing. It might be mandated per their policy, but I did appreciate it.
Highly Recommended! This is the place if you’re looking for Top of the Line Customer Service and a Safe & Clean place for storage of your possessions. Ms. Cinnamon is extremely helpful, honest, trustworthy and knowledgeable! We rented here for several years without any type of problem. Now that we’re moving on, she’s made our exit an easy and smooth process. I too am a person that seldom takes time to write a review but when the service is so Great it would be unfair not to acknowledge it. Thank You Ms. Cinnamon, You are a Professional!
COCO was amazing!!!! Very friendly down to earth and made me feel comfortable leaving my belongings here. I would highly recommend this place and coco. Thank you
Great experience with my first time renting a unit. Staff was very friendly and helpful and cannot beat the price.
Great storage area with a very helpful staff. Cinnamon was the most helpful and cheerful person I've met and very knowledgeable of the premises and answered all of my questions
Cinnamon was awesome come see her when renting here she'll help you out
Nice location! Very clean, great customer service! Cinnamon is awesome!! It felt like I was family ❤
Cinnamon and Coco show the most courtesy to me. Thanks for your help.
I usually don’t write reviews, but I think it’s important that I write about the positive experience at this facility. First and foremost, Cinnamon is the BEST! Her customer service excellence exceeded my expectations. And, not only did she possess positive customer service and good energy, when I rented a storage unit, she has maintained a consistent level of service excellence. She is also very helpful when I had questions and when I visit my storage space, it’s always clean inside and outside. So I say, thank you Cinnamon for your customer service kindness and being helpful. Thank you for your passionate service skills that seems to just be such a natural talent of yours. You definitely know how to make customers feel welcomed and knowing that our space is safe.
The people at this office are the greatest I have met. We always talk and they always ask if I need anything. It's clean and safe. I'm glad to have brought my storage to this office.
Cameras not working! My unit got broken into. Alarms not functioning. No security. Rodents are dead on the floor.
Very good customer service. Clean space. Brian and Coco were very helpful and answered all my questions.
Ms. Cinnamon Bradley is extremely knowledgeable about the facility and the way storage space works. She definitely help me pick the right size unit. Very customer savvy, super friendly and very resourceful. I am very glad to had come across Ms. Bradley. Thank you kindly.
I pulled into this Public Storage, trying to store some dirt bikes and didnt want to spend too much money, the young lady Cinnamon helped me establish which unit I needed, to store my belongings. I was there maybe 30 minutes I think...
Im not gonna lie i just stopped in to pick up sone packaging tape, and the worker there Cinnamon attentively and expeditiously rung me up with no problem...almost got me to buy a storage unit which I dont even need.
Had a wonderful experience here at Public Storage with Cinnamon. Her customer service is above and beyond any other storage place I’ve been to. Every single one of my questions were answered and she showed me everything I needed to see. 💯💯💯💯💯💯💯💯💯
I pulled into this place, with no expectations of being helped. I was moving across country with my family(5) and my house couldnt fit all mybelongings. I was really skeptical as this was my first time ever using a storage facility. I googled all facilities in the area and this public storage had glowing reviews. I was greeted with the most friendly smile, I still do not believe her name was Cinnamon, it shouldve been Honey how sweet she was, but I pointed to the box truck outside telling her how much stuff I had , and she showed me exactly the Unit I needed and gave me details and prices on moving supplies...I tell ya she must be getting paid really well how she treated me and my family ....she even made my son smile and thats hard to do!!! PLEASE VISIT THIS PUBLIC STORAGE, YOU WONT REGRET IT...
Cinnamon needs a raise period. She is just the sweetest and SUPER SUPER helpful im highly satisfied with her customer service hands down! And the place is so clean and well kept job well done.
Wow! Amazing service !! I am leaving this review but i am also going to call and share my experience with Cinnamon with corporate. Cinnamon is a gem. Her patience and good heart goes way beyond the job. She always seems to be working just for me, even when there is an office full. My son is special needs and i just adopted him. He doesnt speak much. Im a little emotional. We rented about a week ago and he was all over the place, cinnamon assures me he cant break anything. Now i can focus on paperwork. Felt like i was buying a house. 2 days ago Cinnamon was walking thru the halls and my new son not only remembered cinnamon, but ran up and gave her a huge hug. What really had me emotional was cinnamon was just as excited and emotional about it as me. Rare and beautiful moment for us all. Thank you Cinnamon, you have a heart of gold and represent your company so well. I wish there was another way i could repay you for all you have given my family during this stressful time. Time, patience, love and respect all while making me feel we were your most important customer. #TEAMCINNAMON
Amber and Cinnamon were very professional and knowledgeable. Keep up the good work ladies!
Man. So happy to have come in here. Went to extra space storage but they were not very helpful. Cinnamon i think her name was and Amber were extremely helpful. I'll be looking to rent a unit here in the next few weeks and wasn't sure about size i needed or anything. But they answered everything and even went through the different locks and possible terms etc. Everything was super clean as well. Pretty sure I'll be back. Thanks for everything !
Cinnamon was extremely helpful and efficient.
Cinnamon is a true asset to Public Storage! She is professional and helpful. She listens and provides wonderful customer service. She is very helpful and truly cares about helping people.
Great staff!(Cinamon). Clean well organized facility, highly recommended!!! Cinnamon really cared for our needs and resolved our concerns efficiently. A real asset to your organization.
Natialie was amazing and helped me with everything I needed he customer service is amazing and made everything easy and fast
Cinnamon just assisted me with my storage unit rental. She was sweet kind and answer all my questions I highly recommend public storage great customer service
Canela is a very good person. Thanks for your help.
Cinnamon is great. She is helpful and works hard.
Today I was helped out by an AMAZING associate CINNAMON she was a fantastic help and actually took her time to. Show me and my boss around the facility as a tour.. Even gave us a flat bed time use to move items ASK for. CINNAMON SHE'S AMAZING
Cinnamon and Sara were very helpful when I lost my key. Cinnamon walked me through the process and got me all straightened out. Definitely a 5 star experience. I highly recommend this Public Storage location, the staff are fantastic. When I first rented, Alycia was extremely nice and very helpful!
Friendly and understanding
Cinnamon knows so much about the business and is a great help! Thank you!
Good place to store your extra stuff
Cinnamon and Adam were amazing every time I came in. The site was always clean and easily accessible. Only reason I’m leaving is my apartment complex offered onsite storage. I will always recommend this location to everyone I meet that is looking for storage.
Cinnamon was great at her job. Got us transferred quickly!!!
Sam was extremely helpful and knew what to do
Cinnamon was proffessional and communicated all procedures efficiently.
Cinnamon and Coco treated me very professional and helped me a lot. I went to another place and came right back. They had the best price and service.
I had an excellent experience today here with Cinnamon. She was extremely nice and knowledgeable. My experience with her was very pleasant and hope to see her here in the future!
When you arrive at property; I was greeted with a friendly face! The woman in the office was amazing and listened to me when explaining what I was looking for! I just missed a special but Cinnamon found me a unit that fit my needs and still gave me a amazing price! This facility was very clean to tour! Proud to say I am now a Tenant at Public Storage!
Amazing service! Bre is kickass makes things happen!
Cinnamon is a great person that helped me with everything I hadn't considered. Thanks for making sure I was 100% ready!
Very inconvenient for a storage facility to not have easy access to dollies.
They take good care of my things.
Clean and always quiet have not had a problem yet. The staff is ok ready to help when asked
Cinnamon and sierra were great. Extremely informative ,thorough and very persoable. Great front office and staff.
Good location and friendly staff.
I was greeted with a smile as I walked in and both Cinnamon and Sierra are very pleasant to work with and very knowledgeable. I had just finished going to a different storage facility and didn’t get the warm welcome as I did here. Because of Cinnamon and Sierra I decided right on the spot to get my storage space instead of waiting 2 wks. Why wait when you get service like this, and yes I will refer my friends. Thank you!!
Great customer service!!! We went to get a storage unit for the first time and were coming from out of town. Cinnamon helped us easily find a unit that was within our range. It was a nice, clean environment.
Cinimon provided exceptional service, pleasant, and very helpful with finding appropriate unit to suit our needs. Pricing is very good compared to other facilities is very good!!!
The minute I walked in the service was amazing I was greeted with friendly smiles and was shown a great unit thank you all so much for all your help
Cinnamon was amazing and very helpful
Had a great experience with Cinnamon. Got the online rate. Helped with our paperwork. Informed us of all our due dates, prices, ect. Was a great experience. Definitely come back for her alone. ;)
CINNAMON WAS AMAZING!!!!!!!! Drove up and she was cleaning the walk way. Walked in office smelled clean. Greeted us warmly and even had already called about our reservation. She walked us to our unit, was friendly with other customers on the property. Defiantly made our day and would come back just for her.
5 Stars + All the staff is very knowledgeable, professional & Makes every effort to meet the customer needs. Jenna had a great smile, a joyful personality and took the time to walk out to my storage unit, to answer all my questions. Off & on for over 10 years, when I've need a storage unit, I've received excellent service, No bugs, No thefts Overall Great service & good experience.
THIS LOCATION HAS HIGH TURN OVER OF STAFF, & THE MANAGER, CINNAMON, IS ONE OF THE RUDEST, UNAPPROACHABLE MANAGER I HAVE EVER DEALT WITH! SHE IS NOT A GOOD FIT FOR THIS PLACE. SHE IS NOT HELPFUL, INSTEAD, SHE MAKES YOU FEEL LIKE YOU'RE SUCH AN INCONVENIENCE! I HAVE BEEN A TENANT HERE FOR MANY YEARS, & NOT HAPPY WITH OFFICE STAFF, & THEIR LACK OF REAL CUSTOMER SERVICE! THE PROPERTY ITSELF IS VERY DIRTY, I HAVE NOT SEEN ANY KIND OF CLEANLINESS, FLOORS ARE FILTHY, STAIRWELLS ARE DISGUSTING, & SMELLS AWFUL. IF I COULD, I WOULD MOVE OUT, & TELL WHOEVER ASKS ME, TO TAKE THEIR BUSINESS ELSEWHERE, OR ANOTHER PUBLIC STORAGE LOCATION.
Adam was great help at selecting a storage unit for my need. He showed me around the property, very helpful, and would recommend coming here for your storage unit needs.
Cinnamon gave us great service and very knowledgeable..lot of help
We rented a storage shed today cinnamon does real good we're real happy moving in this weekend
Where do I begin? Storage is a hassle. Storage is is not private. Storage is not my garage. I did not want to deal with my parents storage. They have had it for years and have paid diligently. Well, their income is fixed and they do not remember the contents. I called to discuss my parents options since the rent was increased. The manager at the location was Magnificent! She understood my problem and found a solution, all within 2 days. She helped us BEFORE we arrived and I was able to hire the right people to help go through Moms stuff to eventually downsize. She saved my parents money by requesting a decrease in rent. She saved me time and money.She was extremely personable, my mother can’t stop talking about her. Apparently the unit has been here for many years, not exact of the time frame as it was never discussed. But I am sure this was the longest we visited at one time. Thank You Cinnamon for being there when we needed you most. The plan was to remove all items right then with no outside options. With Cinnamons help We have a 3-6 month time frame to find the best option moving forward with a nice discount to the rent! I’m sure Cinnamon will find the Perfect Solution.
I don’t usually write reviews because I’m lazy. However Cinnamon was FANTASTIC!!!!! I came in already knowing what I wanted and delivered fast! People started coming in and she worked so hard to help everyone in a timely manner. You can tell she’s a hard worker. She is so nice and energetic that it makes a stressful situation like moving easy! I didn’t even think about boxes for my TVs but she reminded me and if I didn’t my husbands babies might’ve gone unwrapped! All of this was so painless. Give the girl a raise!!! Thank you Cinnamon!!!! I appreciate you and look forward to seeing you when we move in!!!!
Cinnamon, Gino, and Juliya all helped us rent our storage space for our move. What a pleasure it was to meet and deal with them. Gino and Cinnamon explained the terms, showed us our space, and answered all our questions. Juliya helped the following week. I think maybe we even pestered them with our questions, but there was nothing but smiles and great customer service. We can highly recommend Public Storage.
Petra was the one to help us out today. This was my first ever storage unit and I could not be happier with my experience. She walked us all the way to our unit, made sure we were happy, and (since we got the unit at the end of the month) she pro-rated us for next month! I am beyond happy with this experience and will definitely recommend this place. Lowest prices around by far and best service I have seen!
My problem was I needed to store my newly painted 1976 Oldsmobile 98 for a month. My 8 foot wide, 19 foot long Oldsmobile. First place I went to couldn't accommodate either dimension, but along came Public Storage and Cinnamon the manager. Not only could she fit the car in, but she guided me into the stall like one of those guys that parks airplanes. She got my paperwork done in a heart beat, adding a 50% discount while assisting two other customers. I was impreessed by how she made the experience a blessing for me and my car. P.S. if management is reading this, I suggest a raise ;).
Cinnamon was perfext at her job. Thank you for your service.
Very good service at this storage facility and the staff were awesome especially Ms Cinnamon she was very helpful .
Cinnamon was absolutely amazing! She was very energetic and made us feel very welcomed. She keeps everything clean and very intact! She was very informative and made us feel like we really can trust Public Storage! I highly recommend this storage place!
Cinnamon and her new co- worker were so helpful and respectful it was a pleasure to rent with them
Cinnamon and Gino were 5 stars all the way!!!
Ben was FANTASTIC! He was very friendly and answered all of our questions. The unit was clean and easy to access. Thank you PS!
Cinnamon was great
Cinnamon was great!
Cinnamon is awesome and she even did the military walk with us. She has very well communication skills!
It started with Shanidra, she was Amazing. Her hands on personal customer service guided me to cinnamon and Kathy equally gave outstanding service. Wish I could give a 10 star.
Petra did awesome job today taking me through getting my first storage unit
Ben is nonsense I am a current customer who did not realize I was already in the unit that I needed great job and thank you
Cinnamon was a great help. Gave me a good special. I have a dolly to help and I would recommend anyone to come here. If she wasn't so friendly I would have left sooner but she explained everything and we had a few laughs.
Cinnamon had a super fun presence and enthusiasm. Made taking money out of my pocket not such a bad thing.
I love this place and the folks that run it!!! Danail..Cinomon and pedra...((are the best))!!!i was one of the evacuees from the camp fire...i was missed placed and needed a place to store my things...once i had gone thru motions of all the paper and signing on the dotted line...i was told i had a new home back up the mountain...i no longer needed the storage unit and they refunded almost all of my money....im so greatful for the help and caring of what i had gone thru...not to mention how clean and safe this location is I say with out any dough if you need a great place to keep your things safe and not have to worry...this is the spot!!
Cinnamon was the best service I ever encountered.
It cost way roo much especially since we were broke into twice in the first week. We had to spend $20 more for a new lock. And we had insurance too.
I have to edit my 4 star review from two years ago. I first opened my unit back in October 2016. Since then I added a second unit, and have never missed or been late on a payment. I don't know know if management has made changes since then, but this place has gone down hill big time. For starters, the front gate was broken for weeks, allowing anyone to come in. They raise their prices on rentals and insurances to ridiculous levels, and fail to properly notify changes in access hours. When I first moved in, we could access our units from 6AM to 9PM, however they changed it 6AM to or 6PM. I don't remember any notification. So when I'm unloading a 26 ft moving truck that we rented for the day and was stuffed and all the sudden at 5 (on a Saturday) my access is denied, I was a little confused. My unit on the 3rd floor was wide open, and practically had to beg the employees to open the elevator so I could at least shut the door. They rolled their eyes and had an attitude about it, very rude. We finally moved all of our stuff out, and are absolutely done with this facility once and for all.
Cinnamon was the most excellent person ever. She had an option when we were ready to leave. I wont be here for long but I will definitely recommend.
I have never used a storage company before and am very new to this. Julie helped answer all my questions and was very patient with me. The process was easier than I expected! Definitely would recommend!
Cinnamon was truly amazing. Very helpful with no pressure. I visited many facilities but her treatment of me and my situation was the final decision maker. Thank you for making me feel like a person Cinnamon.
I came here a couple weeks ago and Julia was very helpful and accommodating. She explained the rental process thouroughly and worked hard to make sure I was taken care of. She made the process way less stressul and made sure I was happy. Great staff!
The people are so nice and helpful here. Thanks Alycia for excellent service!
Petra made our move in fast and easy! Thanks!
That crazy Petra gave a great deal I highly recommend anyone
They have a clean location and lots of storagecunits. I just would likecto see longer gate hours as well as better prices. They are expensive. Over 300 a month for the largest unit.
Petra was at desk when I came in to rent a space. She was very helpful and went above and beyond my expectations.
Thanks to Julia my visits are always great. She was professional, knowledgeable and very friendly. I’m glad I chose this location, she made this experience a breeze!
Petra is awesome! Made our storage experience quick and easy! Clean property. Happy with this location. Would definitely recommend!! Thank you!!
late for appointment. Super fast. Got things done on time. Petra’s cool.
Petra has wonderful customer service she’s very patient and nice. She helped me through the whole process and she’s very fast :-) ! Thanks Petra for being wonderful 🙂
So I was welcomed by Petra she was beyond polite and extremely helpful the registration was fast I couldn't have found a better storage at the rate I was given I hope this is helpful just ask for petra and to top it off it's secured and very clean as well as spacious
Amazing help, Petra and Alysia were very informative
Very helpful manager and process is easy- Thanks to Alycia
Awesome customer service from Petra
Great service! Alycia was very helpful & nice. Sorry Alycia, I was so busy moving . I moved 94 miles from Crockett & did not have any free time to let everyone know that I am so happy with your service! So here it is! Thank you!
Alycia is super friendly and knowledgeable. It was sincerely nice to meet her and do business with here. The facility is very clean and feels safe. Glad I chose this location!
Petra was very helpful and explained everything clearly. A real asset to the company!
The staff are so amazing here. A special thanks to Petra for her great personality and work skills. I came in feeling a bit overwhelmed and needed to do an upgrade. She was on top of it. She totally understood and fixed my worries. Very patient and caring for sure. I left with a smile and feeling like I mattered as a customer. Also the gentleman that showed me the new unit and assisted me with the cart. I am very satisfied with the customer service here. I wish I could remember his name. Thank you guys for being so amazing!
Good serves from Alycia went smooth and fast
My experience with alycia was amazing. She is very professional and quick. I would highly recommend this place to anyone.
Start writing Denver and her assistant were total rockstar‘s. Compensate them even more. Thank you I love it
One word for Alycia ..... Awesome .... no more needs to be said !!!!!!
Alicia was friendly, professional and patient. The rental process took about 45 min., but that was because I insisted on reading all of the documents. I was shown the unit before I rented. It was clean and in good shape. Look forward to renting here.
Petra was SUPER AWESOME and super knowledgeable about Public Storage especially since I have never use any type of storage company. She made me feel like she really cared! Thank you Petra!!!
I went in today to change to a bigger unit today and Alycia made the process so easy. Alycia provided over the top customer service, very friendly and easy to talk with. We've been with PS for a couple years now and always get Friendly Staff and Clean Units. Very easy to get in/out of and always able to get any questions answered.
The service is great just started using this place very helpful and informative would use this place again. thank you Alycia and Bennie you guys have been a ton of help
Denver was nice, friendly, and very professional. She did what she could to help me out when a unit was taken by another customer. Would be pleased to work with her again.
BEWARE!!!!!!!! Update Another breakin that makes the third in six weeks. So for our level ten units in our row were broken into and we have the most secure level. Three break-ins sixs weeks. WTH! BEWARE!!!!!!!! The worst storage facility. Our unit was broken into and it was the second day of units being broken into. They did not call the Sheriff department with the first break-ins because it is not part of "their procedures". The only reason they were forced to call on the second break in was due to the amount of blood found at the front of one of the 10 units broken into not due to the client's belongings being stolen. Also they cleaned up everything so by the time the sheriff department got there it looked like there was no crime other than blood and our unit looked tossed. To get to our units you had to have a passcode to get up the elevator to each level. The individuals did and each day they had more than enough time to go through our units. Do not trust this place. They will cover up their crimes and not help you.
Awesome help very friendly and grounds are kept clean.
I have been a customer of this location a few times in the last 19 years. I have always been, as satisfied as one would expect to be, dealing with the overall self storage "experience". Unfortunately, one of my storage units was broken into last month. I received a call from an employee, in the early afternoon on the next day to notify me of the break in. When I arrived, I could not see a forced point of entry into the building where my storage unit is housed and wondered how they entered. I was told that they came through the external doors of the building. I asked how could that happen? Did they have a key? I was then told that they do not lock the doors at night! So I then asked the employee about the other security measures like the cameras and various alarms and got a less than satisfactory response. Furthermore, I don't believe that there was an alarm event. It turns out that the deputy I spoke to was unaware of any burglary or even an alarm event at this location! According to Google Reviews, this isn't the only event at this location, I read on a review that several more units where burglarized approximately a week ago with the same description of a less that helpful response from the Public Storage staff. I don't understand the lack of forthrightness from Public Storage and the apparent non-reporting to authorities. This location has always been staffed adequately and maintained quite well until about the last six months. I noticed very high turnover of it's employees. It seems, I never see the same face twice anymore! Consequently, this might explain the deteriorating services and support at this location and the obvious lack of transparency on these multiple burglaries!
Lately I've had to wait until someone comes back to the office which is an inconvenience. The gals who work there are pleasant I've never had any issues. The hours changed a month after I got a unit and the hours are an inconvenience now. Our rent has gone up but the temperature control units have high ceilings and are always maintained. Can't complain since all changes have been communicated in advance.
Very friendly staff, the property is very clean and secure.I am very happy with the service I received. Thank you Alycia.
Alycia .. We are new to the area and never been to a public storage. We had wonderful experience and was well taken care of. Tnis place was clean and very upscale. Alycia was a lifesaver. She went completely above and beyond her call of great customer service. She explained everything and found us a great size and unit. We will recommend this storage place to others and Alycia is a great plus. Her customer service is a perfect touch at this location. Thank you Alycia. Ron Turchet and Rebecca
This review is mostly to express the wonderful customer service I have received recently from staff at this location. I live out-of-state and Alicia has gone above and beyond in helping me handle some small issues that had previously been problematic. The facility itself is clean, easy to access off of major roadways, and very secure. Highly recommend this location if you're looking for a great storage experience!
Need a unit ASAP and Alycia was extremely helpful and super nice. She gave us a choice on what unit we wanted then she kept checking on us to make sure everything was going smoothly. Very happy with the service and the cleanliness of the property.
Denver and Alycia are great - super helpful.
The staff was very polite and helpful.
Alycia and Tarin give great customer service.
Well maintained facilities with security cameras. Mixture of large units with vehicle access and smaller indoor units with climate control. There are two indoor unit buildings, two story and single. Staff is informative and helpful. They're strict on payments so don't think you'll be able to pay a few days late. The one issue with this property is moisture can build up under airtight things such as t.v. stands when placed on the cement floor. Make sure to buy a moisture absorption device and pack lockers with some airflow. The best thing about this place is no rats or mice/pests. I would recommend.
So happy with customer service Alycia Tarin and Ben pervide. Will definitely come back.
I recently signed up for a space at this location. I could not be happier with the service I received there! Alycia was warm and efficient and we were out of there quickly with no hassle. Manager Daniel was aIso warm and welcoming. I like that their spaces are climate-controlled and their prices are reasonable. The entire facility was clean, which I also like.
Kelly was a pleasure and helped considerably. Great storage place.
Yeah Kelly was really good and I really like her service thank you
Pros- Fairly clean facility Cons- RESTRICTED GATE HOURS: M-F 6PM, Sat-Sun 5PM (Extremely inconvenient for those who have a job) EXPENSIVE RATES POOR CUSTOMER SERVICE
Excellent service but don't dare be late with your payment..! Facility is clean and seems secure. I would prefer it weren't so damned expensive and was better lit at night. Inside lights when the door is opened would awfully nice. But no.
Not happy about too frequent rate increases, VERY dissatisfied about reduced hours to access the storage since I can't get there before 6:00 p.m. without taking vacation time. Otherwise, the location is good and have had no problems thus far other than that above.
Sarah, and Kevin were very helpful, and solved all problems I ran into immediately and gave me and my family a great rate on the unit we rented
Great and clean just kind of expensive!
They overcharge for their units and do not work with you. 0
Love my new unit, perfect for ALL my stuff, and conveniently located. Thanks Tracy, ill be back for boxes soon.
Great customer service and exceptionally clean facility!
Great experience at this establishment. I was helped by a young lady named jasmine who greeted me with a smile and was eager to help me.This young lady was very informative and made the whole experience quick and easy definitely 5 star service.
I love this location! Jasmine was very knowledgeable and professional.
Sarah and Jasmine were so great! They helped me every step of the way! Patience and great customer service! Good job girls!!!
Ciara, Ben, & Alysa....Have been a tremendous help.....Went out of their way to help me....Ill recommend Public Storage is a great place to store my belongings.....Thks again, Rob
Krista is the most amazing employee that I've encountered at Public Storage. Any problems I have she addresses them instantly and with care and concern. She is the only reason I've stayed with public storage for so long. You're very lucky to have Krista as an employee. Even though I'm at a different location Krista is the one I call with questions and concerns because she doesn't give me the run around. I hope you realize how lucky you are to have such a caring, compassionate, and reliable employee working for you.
Sarah c did a wonderful job of showing me the property .I recommend this to everyone. They are wonderful and very helpful!!!
Ciara is a very likeable and cheerful employee makes you feel very comfortable and more then willing to rent with public storage. Her attitude is great and works to meet the needs of customers. All around a postive addition to the public storage business.
Sierra has the best customer service i have ever experienced.. she was very thorough she a helpful for any questions that i had she was very helpful..
Krista and Raquel took great care in making sure the experience was positive. They were both very helpful, especially with all my questions. As a business owner, I truly value customer service. Thank you for your expertise!
Ben helped us get settled in today. Very friendly, and walked us through the process, no problems.
Great, very helpful staff.
I recently went in for moving supplies and possibly a storage unit. I was greeted with a very friendly associate named Krista. She was very helpful and made the expierence pleasant. After the move I didn't need the storage unit but if I do in the future I will be going to this location because of the awesome customer service that i received.
Great location. Extremely clean property. Management and staff at this location are awesome. Earlean was a great help.
My husband and I needed a storage unit. We weren't sure exactly what we needed. Krista helped us find exactly the perfect size unit!! She showed us the property an it was very clean an well kept. We will be recommending this property to our friends and family.
I came in with my sister to get a stoarge unit, was very impressed with the service we received. I highly recommend this place of business. Krista helped us she was very helpful an friendly always smiling needless to say she was Awesome. Thanks for the great business!!
Linda and Krista The lady's have been very helpful and very polite nice to be with workers that are this great . With the public.
Linda was amazing great customer service!!
Customer service there was great, Linda was a big help and great at her job.
Linda was a lot of help and very friendly
Linda saved me so much really appreciate it. Sondra was awesome as well beautiful people. I would definitely recommend it for your storage needs.🤗
Getting a unit was pretty easy and the staff was amazing (specifically Johnette) very welcoming. overall good experience
I was helped by a wonderful lady by the name of Linda she was very polite and patient and helpful and after all her help my car batterie died and she helped jump my car on her lunch
Mid-November 2016 my partner Joel and I rented a unit at Public Storage at 7427 Roseville Rd. in Sacramento, CA. Collin, who was in charge of the office at the time, was welcoming and efficient, and he answered all our questions to our complete satisfaction. We're looking forward to a great storage experience.
Linda and the gental man was very helpful I do the the district manager is really rude and should have way better customer service
Both Linda and Colin are wonderful. They are very personable, respectful, and focused. Great assets for the team.
Linda was amazing...great customer service!!!
Linda and Collin were invaluable. Great experincre couldnt have gotten our short notice move done without them!
Very personable service
Linda and Collin were fantastic! Linda, buy my camping gear! Please!
well, let start with the customer service i had with the phone operator,, very nice guy.. i was looking at and location that was about 15 miles from me because looking on line i didn't understand it so when i get a person on the phone he was great, find a place 7 minutes away.. and at a better price.. love the service i received. i received a text,, email on my reservation. received a call to confirm.. when i got to the storage i had a assume service by Mr. Collin.. help us very nice person made me feel at ease. very happy.. with what i got. :) If i could give him a 10 i would
The team was great
Linda and Collin. Made me feel at home..
Linda is the greatest. Very helpful and very nice. I would recommend this place to anyone.
Great place to store your things...Linda is awesome by the way
Highly recommended. Rented here before some years ago, & am back. Linda & Collin have been of enormous help with our move. Highly personable, highly competent, wonderful to work with, great prices & suggestions. You won't be sorry renting here.
The staff goes above and beyond what is expected in customer service! had a wonderful experience when I signed up for a storage unit and when I had to make adjustments the staff helped make it easy and smooth transistor for me. The level of care provided was astonishing! The units are also very clean and for a climate controlled unit a decent price! Would definitely recommend to everyone!
Been in a few time for boxes and Sharon is awsome. Always very helpful.
The site manager is wonderful. She was so helpful and made my experience great.
Awesome, friendly ladies!
I went to the store yesterday to rent a small unit for myself. I have done business there in the past and the employees are always helpful. Yesterday I was greeted very cheerfully and professionally by the young man. Collin was very helpful and friendly as he showed me to the unit. He explained all the paperwork promptly as I was in a hurry to move some things in. He suggested boxes and supplies that I might need. I didn't make a decision until later and after entering the store about 4 different times that day, I recognized that he had some awesome customer service skills. I have worked retail for over 9 years and I pay atttention to customer service as it is what decides whether I will continue to take my business to someone.
Geneva and Sharon were "simply the best
Sharon is awesome was very wonderful she helped me with all of my needs was very professional and courteous i would highly recommend to store with her!
Came in very pressed for time and Jacob at the front desk was very amicable and extremely helpful. He went the extra mile to inform us on the process and billing procedures. Sharon at the desk was also very nice. We were received very warmly. Facility was clean. Staff was courteous and competent. I highly recommend bringing your business to this location.
I have a had a unit here for almost 5 years and have never had a problem. The site is always spotless. Sharon, the office manager is the best and has always provided me with great service.
Sharon is wonderful!! Im moving and stress out and she took the time to show me spaces, ask about my move and what i will be storing. Thank you for all your help sharon you are awsome!!!
Thanks Deanna....she was amazing and gave me all the info that I needed and a great deal thanks
Thank u Deanna for bing so hekpfuk!
Deanna was very friendly. Thanks for helping us with our move out!
Thanks to all from the west to north y'all fabulous
Thank you Deanna you helped us so much today!
Thank you Deanna you are always very helpful.
Thank you Deanna for helping me with my movein and all my questions today! Sorry to hear u r leaving company's should would harder to retain amazing employees like u!
Thank you Sharon and Deanna. Sharon helped me late hours and I appreciate the customer service.
Deanna and Sharon really took care of me tonight! thanks for staying open a little later it helped me so much! these girls have big hearts!
Deanna was so helpful. Hope all employees are like her!
Thank u Deanna for the awesome storage info! Been renting here for year hivhly recommend. Customer service is great
Deanna helped me with my movein and she was perfect! Was able to get my packing supplies at a great price thank u so much for ur help!
Sharon was excellent and professional, go see her if you need storage. Very friendly office.
It was last minute and sharon and ben were extremely nice and gracious ,and helped me in time of need,they took care of me,the best,forget the rest!!!!!
Deanna was so fast and efficient she kept us out of the rain and got us a great location on the property. Was able to get my packing supplies at a grear price! Really helpful thank u again :)
Deanna was amazing! Super friendly and explained everything I was signing. This place is super clean and roomy. It has everything you need to move. Boxes tape even peanuts!
Thank u Deanna for ur quick and friendly service!
Excellent service. Deanna and Isaah were really helpful and knowledgeable. The facility had everything I needed.
Deanna and Isaah were the best employees ever. They were nice enough to help me out last minute. I would definitely recommend public storage to everyone I know. The management is great here!!!
came in today with questions about my bill Deanna was able to take the time and really break it all down for me. Thank you so much!
DeANNA IWOODLIKE TOSADYTHATSHEWasveryni e
we came in just for prices Deanna totally sold us on renting here at Public Storage. She got us the right size perfect location on the property and for a great rate. Excellent customer. service highly recommend this business.
Excellent customer service! Family friendly :-) Been happy customer since 1999. Sharon really cares about Her customers & Goes the extra mile to make sure Customers come first! Thank You Sharon at Public Storage :-)
Moved into one unit last month and it was not large enough. Went today to obtain a larger unit. I was prepared for a fight but surprised by the fantastic customer service I received. Deanna and Sharon were amazing. Hoping that my rental long term will be just as great.
Friendly and helpful Deanna And Sharon are professionals and they seem to like what they seem to enjoy what they do and they do it well !!!
deanna helped us with our movein and move out while my things were in storage i always felt secure thank u
Getting a storage here was super convenient. Great reviews. Summer was super sweet and easy to talk to. I hope the next 6 months are this simple and convenient.
Great customer service very friendly. Sharon and Isaah were great!
Deanna & Sharon are the best! Wonderful costumer service! Units are great and affordable. So glad to have found this Public Storage.
Deanna & Sharon ....these ladies are amazing! They were so polite, knowledgeable, helpful and efficient. We definitely know why this place is so successful. It is because of their attention to detail and helpfulness. We had a great experience and will keep being clients. We will also refer new clients!!!! Thank you...Jessica Gilmore
Geneva B was amazing this location is awesome!
Deanna was most helpful today! Thank u for ur awesome customer service! 20 stars!
The lady Sharon and Geneva B was very nice and very help full to get my furniture in a right storage unit.
My mom and Grandma needed a storage unit while their house was on the market. We had reserved a unit at another storage place and went to this location in error. The staff was super friendly and showed us that their units were cheaper and bigger. We moved in that day and have been at this location for a year, never had any problems, no mice, no spiders, no dirt, the unit was climate controlled, and the security is really good. Well today we moved out, again no problems. The customer service at this specific location is EXCEPTIONAL! Always so friendly, helpful, and knowledgeable. Thank you so much Deanna and Sharon for helping to make this a great experience where we never had to worry about anything! Thank you for always making us feel like family. We will always recommend this specific Public Storage location. Again thank you Deanna, Sharon and the rest of your staff! Sincerely, Karen Alejandre and Mavis Renfro
Public storage is a great choice for storage. The staff was very friendly and Isaac was nice. And overall it was a great experience.
These people really take care of their customers. Isaiah and Sharon were both very kind and helpful.
Issah was absolutely AWESOME. Recommend the climate control....
Fast, freindly, clean and priced right.
Deanna is awesome i came in all.stressed out and she helped me so much made.My day. She has excellent Customer.Service.skills and very helpful. Thank you
Deanna was very friendly and helpful. Made process enjoyable. Thanks again Deanna :-)
Deanna was so helpful and showed us the units that we were interested in and was very knowledgable about the units. I am very happy that I decided to go with Public Storage.
sonja has excellent customer service skills hot to love her
Geneva and Sharon are great clean units climate control is wonderful
Very friendly staff nice location clean units happy experience
I am here to move in today. Daniel is super helpful. Gave me all the advises like mattress cases and is super nice!!!! Five stars!
Jacob, is very friendly and professional! He provided us with great service and professionalism. I will definitely rent here again, if need be.
Deanna was extremely helpful! Her awesome customer service and friendly attitude really made our moving experience so much better.
If I could give it less stars, I would. Our unit was broken into - because it was never secure in the first place. When we found our stuff all strewn about the floor of our unit, we tried to figure out how the thieves got in, since the door was still locked. Imagine our surprise when we found - with our lock on the door & securely locked - the door popped right open with just a hard tug on the latch to the left! We were going to move to a different unit in the same building, but the two new units we tried were just the same! We moved out immediately & filled out an incident report but never heard a word from the company. They even charged us for the month we were broken into, even though it was the beginning of the month! I would warn everyone to check that their units are actually secure & to move out if they aren't.
Deanna is such a doll. I needed to get a 2nd unit at this location she was so helpful with showing me around and answering my questions. Highly recommend using this facility I have always been happy with this great customer service!
Sharon is the greatest!!! She's so understanding and helpful! Also, I know my belongings are safe and I love that the units are temperature controlled!! I'd recommend this facility to anyone!!! 2 thumbs up!
Deanna was very efficient. Came in under a lot of stree she was about to get us into the perfect space, save us some money and also helped me with storage and packing supplies. Deanna and Sharon were very helpful
Deanna was great everything was perfect service was top of the line. highly encourage anyone to go see Deanna and Sharon for any of your storage needs. property is clean and secure
Pay my bill with Sharon loved her
I have paid my bill at this location and the manager sharon is always very helpful and kind! Thank you Sharon!
Sharon was very sweet and professional . She sent me to another location to help me get a better deal! Thanks for all your help
Deanna was amazing. I didn't know about a late fee and Deanna and Carmen worked together to help me and understand what i signed and was so helpful that they both are working together to remove the fee. Both on their customer relations skills are top notch. You can trust and count on them for a smile and lots of help and knowledge. Thanks ladies you too are the best😄😃😀
I had a very long drive from Colorado and came in to rent my space here and the manager Geneva was so quick and helpful. She really made this process painless thank you!
Shout out to Sharon ! She was absolutely awesome. Very friendly, funny and helpful. She got everything going for me very quickly and had me set up with an easy access, easy to use storage unit. she even called and left me a voicemail checking in on me and our move in. she's great ! the carts they have are tremendously helpful. the carts made our experience 15x better. unfortunately they are only available during office hours but its worth going earlier than later. so glad I didnt have to carry all those boxes one by one though ! its nice and cool inside and very clean. I dont have to worry about spiders :)))) again thank you Sharon !!!
Sharon and jacob were extremely helpful and went out their way to help me make sure i had the perfect sized storage for my needs!
very happy with service and the location
I have a great service every time I'm here especially from Sharon, she is always super helpful. I would not go anywhere else if I was you!!!
deanna was very helpful. very much appreciate it.
I wanted to leave a review of this location because of the friendly service and attention to detail I've received at this location. My family and i recently went thru the passing of my mother and had to find a Storage facility and Phillip & sharon couldn't have been nicer i highly recommend this location.
Sharon and Phillip we're great with assisting me.
Kae and jacob were very helpful and very understanding with a problem
This is my first experience with renting a storage unit and I have been completely satisfied with the staff. It always a pleasant experience when I go in every month. It doesn't matter if it's Sharon, Phillip, Jacob, or Kae helping me-they are all personable and helpful. They helped me get into the building I wanted to be in. The facility is clean. I highly recommend this particular Public Storage....
We had a unit at this location for four years. Kae and Sharon were always friendly and helpful. I would highly recommend this public storage!
It was the best storage i ever used and the people where realy nice and kind and thanks to sharon,kae they were the best
Sharon is very caring and goes above and beyond to help with residents needs. I rate her 5 stars when it comes to outstanding customer service.
My niece has a storage unit here and has recommended it to me. She speaks very highly of Sharon and Kay who work at the facility. She states they have been very helpful to her and assures me they will take care of my storage needs.
Very helpful staff. Sharon is very helpful. So is Kate.
This place is great! Thank you kae for renting a storage for us
Geneva and kae were very helpful at are visit! highly suggest this location thank you ladies!!!
Kae and Geneve has been really helpful with me. thay are so wonderful and ever nice to us. thank you so much ladys for all your help.
I came in for some boxes and got great service from Sharon and Kae. I asked about storage and they were quick to answer my questions and showed me several units. When I am finished packing will be back to rent unit. Very clean property seems very secure.
We just moved from NJ to here and we were unable to have our Pod delivered to the apartment complex due to the size. Went to public storage and was able to arrange for the pod to be dropped at the location to unload what is going to the apartment and to place the other items in storage. Sharon was so helpful and friendly and she made sure our needs were taken care of at a fair monthly rate. Thank you Sharon for lifting that weight off our shoulders
Robert and Sharon were very helpful. I came in needing boxes for a Christmas project and though they didn't have the exact measurement of one of the sizes I needed they helped me find an alternative.
Very informative AND friendly staff! This is my first time to Public Storage, and so far it has been a very smooth transaction. I feel confident I will be very happy here for a while. Thank you Robert and Sharon for your awesome service!
Always have a wonderful experience with the public storage personnel especially Kae. She's always helpful and greets customers with a pleasant smile and friendly attitude! Thanks Puclic storage!!!
Sharon and kae are awesome love to pay my bill here
Super reliable. The climate control kept all my photos safe, dry, and undisturbed.
Sharon and Ashlie are very great to work with
This is a good location for storage, they had a great special so we made a reservation online and moved in the next day. Kae was the person who helped us, she had a great attitude and made sure we had all our moving supplies to get the job done. The storage was on the first floor where the temp stays nice an cool. Its not all perfect though, i do not like the way the auto doors constantly shut as you are trying to unload, it slows me down makes things difficult. The security doors have to be coded every time you go through because the magnet does not hold the door open. Lastly the ground is steep and the cart rolls away. This combo of security doors and runaway cart is very frustrating. But the staff is great and the facility is safe, and kept very clean. I would recommend this place to a friend, ask for Kae she is super nice. But they need to do something about the security doors do they only get 4 stars.
Due to moving in March, I had many of my belongings in this public storage site for 5 months. I really was impressed with the cleanliness of the entire facility. Trisha, Kae and another lady whose name I do not remember were very helpful. Each time I was in and out they were pleasant and friendly to me. (Especially in the beginning when I could not remember my gate code.) I would highly recommend this site for any storage needs you may have. Easy access, reasonable price, very friendly and efficient staff. All of this is important during a time when things are more confusing than normal. Thanks for helping to make my move a little bit easier
I went into Public Storage looking for an odd shaped box, I had already been to about 4 stores and no one had what I was looking for nor were they interested in helping me. That is until I walked into Public Storage, I was immediately greeted by Kae and Trisha, they were so friendly and so willing to help me! My day became so much easier because they were there to save the day! I walked out of there with the perfect box and a smile on my face. Thank you ladies keep up the good work!
I came into Public Storage not knowing what exact size storage unit I needed or where I wanted the location to be and Paige came right up to me and made my experience there amazing! She wasn't pushing me to get the biggest, most expensive storage unit, but helped me get the one that was perfect for me! So thankful she was the one helping me. Definitely will be recommending Public Storage to others, and will be telling them to go through Paige.
I have been with this Public Storage for the pass three years and I have received nothing but excellent customer services. Currently the manager, (Sharon) always go above and beyond to make sure myself and all other customers have what they need always with a smile!!! I would highly recommend this particular Public Storage facility if customers want to experience excellent services and a smile.......................A very satisfied current customer!!!!
Robert was very helpful and courteous, knowledgeable about products I might need when moving. Very personable and an asset to your company. Facility was very neat and clean. Lity , N
They were really great geneva and kae were awesome!
Very helpful and friendly staff. Climate controlled units. Clean. Easy access. Great experience so far :-)
Nothing but a positive experience. Great storage with climate control and the staff is great. Kae comes to mind as being very helpful during my multiple times renting storage space.
Jyll was a very nice person that helped me understand what was going on, my choices, and got me thru everything quickly. This location is nice and very clean. I left happy. Thank you.
Sharon took care of us when we were moving out. Great place and a great staff.
Wounderfull customer service great employees. Kae thank you for your help
Geneva was very helpful in showing me the unit and making sure it worked out. I like Sharon's charisma and Genevas personality.
i feel good because they re nice people ..are Kae and sharon..nices
Jyll and Sharon really helped out when I needed it! I was hit by a truck in their parking lot and they got the video for me so I was able to win my insurance claim. Thanks! Really clean and well kept up storage facility also.
This site is always very neat and tidy, and the staff are always very friendly. Would recommend this facility to anyone who needs a storage place. Top notch!!!
I have had a unit at this location for awhile. The staff is great, always pleasant and helpful and a well maintained property. I would highly recommend it! Mary S
Have had storage here for several years. The employees have always been great- - friendly and helpful!
Excellent service and convenient. Kae is very helpful and energetic. always smiles and acts happy to see me. Could lower prices 15% though.
We've rented storage space each year for about 4-5 months while working out of the Country. For the past four years, we've rented from Expo Self Storage (Exposition & Business 80) for convenience to our home. This year, we happened upon an ad for Public Storage and decided to check it out. We found the Antelope location to have temperature-controlled units and went to check 'em out. Once on site, we were offered a deal we couldn't refuse. After sleeping on it, we booked online, the rate was locked in, and we took possession immediately. Public Storage offered us insurance on the spot, which was also convenient. Though we needed more coverage, their insurance would suffice until we could put a larger policy in place. We did have one billing snag that needed the assistance of the regional manager, but he couldn't have been more helpful. That matter was instantly resolved, and we're still at Public Storage today. I don't hand out referrals too easily, but this Public Storage facility has been grand. Go check 'em out if you need a place to store your life's treasures.
Sharon and paula could not have been more helpful and wonderful.
I just rented a storage today and the main reason I stuck with Public storage is because of two employees who's names are Sharon and Paula. Now I have been looking at 5 other storages that day . And Public Storage was not the cheapest one either. But those two ladies were so sweet and so helpful in answering every question I had. On top of I have a bad leg that is in a cast right now. And I needed to have a storage that was climate control and not far from where I would park. Because I cant walk far. And Sharon found me a locker that was 15 feet from the elevator. What a sweetheart. And the grounds of the entire storage facility itself are immaculate. I knew this place was a class act. So I opted for this Public Storage,and I am very pleased with my selection.I couldn't have picked a better facility to rent from. Thank you so much Sharon and Paula. Sincerely, Shaun M. Machado.
Nisha was wonderful very helpful. Outgoing helpful
Started with this property when I first moved back to Sacramento. Kae and all of the team have always been helpful. I have recommended this property to anyone that needed to store items and wanted them safe. Thumbs up. Great place. Good job. ★
Paula and Sharon were very helpful and took care of all my needs. Great location and great security.
Very happy with the customer service here at this location. Sharon and Paula are the best!
Awesome place! Came here when I moved to sacramento and haven't changed since. Always have the best service here from Sharon and Paula! Any questions or concerns and they're on it! The units are clean and well sized, definitely worth the money!
I came here thinking that I was going to spend my holiday money but Sharon and Paula made sure I didn't do that. They were so helpful in showing me which units would be the most fitting to my needs and saved me from going over my budget. I am definitely going to recommend this location to my friends and family and have them ask for either of these two lovely ladies.
I HAVE HAD MY FAMILIES TREASURES WITH PUBLIC STORAGE FOR YEARS!! I HAVE NO BUGS, NO DUST, NO PROBLEMS HERE! I ADORE THE STAFF HERE! THEY HAVE HELPED ME AND MINE IN MY WORST OF TIMES! AND I HAVE STAYED FOR SO MANY YEARS BECAUSE THE CREW TREATS ME LIKE IM FAMILY!! I LOVE MY PUBLIC STORAGE! GOT TO KEEP THE LEGOS SAFE!! HA
Good location, well-designed, very clean. Loved the climate-control feature. When we returned after four years, there was hardly any dust on our belongings. The staff has always been very helpful and courteous. The value was very good for the price. We'd be glad to recommend this facility to others.
Great staff, clean storage lockers and public area, and good security. The big plus is there climate controlled units at this site. Sure made moving into a unit and looking for things during a Sacramento summer like being at home. I didn't have to worry about art work or delicate furniture broiling in summer or freezing in the winter.