Kevin did a good work and very pulnt
Return customer...... property clean, new construction, large parking lot, any questions are answered promptly and with a positive attitude. Thanks Kevin for your attention to detail and helpfulness. Happy New Year 2025!!!
This was my first time renting a storage space and Kevin made it easy and understandable.
I asked for a first floor space instead of the third floor space I rented on-line. There was one available.
Kevin walked with me to the new space and explained everything I needed to know. He gave me his office number if I needed anything in the future.
This was a very positive experience and I'm thankful that Kevin was working today.
Kevin has great customer service, and was very helpful and respectful, the property looked cleaned and safe.
El servicio esta bueno, el personal son amables, el lugar es limpio. Gracias Dalia por tu ayuda.
Thank you to Kevin for your help! It was so easy and helpful renting my storage unit.
Dalia es bien trabajadora, me ayudo mucho. GRACIAS
Grate place very clean, good people working and very cool management... I would recommend this place for any and all storage needs
Kevin y Dalia son bien amable gracias chicos
Kevin was a great guy. Showed me around and got me perfectly settled in 💯💯💯🙏🏻🙏🏻 Love his energy
Kevin was amazingggg!!
Best customer service!!!
Kevin was great, the property was clean, he needs to be given a raise
Even through a few complications they handled it very professionally and I was satisfied with the outcome and I know my property is safe!
This going on elevator issue since SEPTEMBER 8 2024 DO NOT RENT here the elevators do not work i called hundreds of time to the DISTRICT MANAGER dawn cruz and she only answered only one of my calls called regarding the elevators issue she only said aomeone will come out all the storage renters are all upset saying that the employees are always saying we’ll get it fixed tomorrow. Someone will be here tomorrow never happens. No one shows up. You have to go through the stairs the back stairs the manager does not care. all of the renters are all MAD
Jonathan was very friendly and at the same time professional. He explained things very thoroughly paying attention to details.
Jessie and Kevin were out standing, soo patient, very informative, hopefully the management is aware of what hard working men they have and their acknowledged for their efforts
Jessy was informative and helpful. Would recommend even if elevators are down. The service is great.
Kevin was very helpful with the entire process !
You can’t find carts . They do not have help on site after 5pm. The restrooms are locked by 6 pm but they are open until 10 pm . I recommend this place for years but lately I have been very disappointed with to much automation. That does not always work .
Orange location.
Cons: Place has gone downhill since the public storage acquisition. Prices keep going up too. I’d switch storage unit companies if moving a ton of stuff wasn’t such a massive pain.
Since the acquisition there’s almost always nobody working in the office (they seem
To have slimmed staff down to a single person), which wouldn’t be a problem if they didn’t make it so you needed to sign out carts now. So now I’m standing here outside the front doors hoping anyone is actually employed here so I can move things to my storage unit.
On one occasion I heard screaming from another storage unit and found someone (who was living in their storage unit) accidentally locked themselves inside it. The staff were notified and I assume that person was evicted.
For the pros: place is clean and seemingly well kept, when there is staff, they’ve been nice and accommodating. You need to punch in your code at every entrance/elevator so things feel secure enough.
I came in not knowing what size unit I needed, I was helped by Kevin , he took the time to show me different units, and I was able to get what I needed , he helped me out step by step and I was able to leave as one happy camper ☺️ Thank you Kevin for your patience and help.
I’ve been with simply storage for a few years now and also been here now that it’s public storage and never had and issue with the switch, but this is a review is about DALIA who called me back & was very professional and had positive energy getting my situation resolved which she solved in 5 mins because Kevin who I spoke with days before couldn’t help me and he wasn’t rude but very sarcastic about my situation & we were on the phone going back and forth about it for 26 minutes but thanks to DALIA it was solved in 5 mins & it was so simple.
Kevin is AWESOME! Was friendly, professional and helpful! We are really glad we are working with this property
Rad! Easy access and good pricing! Thanks!
Loved all the employees (especially Kevin) and this seems like the perfect place to rent storage space.
Alex and Kevin really cool helped out and made everything easy and fast
Shoutout to Kevin, he made my storage move in process very simple and provided excellent customer service! Thank you so much!
Kevin and Jessy were awesome, very personable and a huge help. Exceptional service
Great service from Alex! When I needed information and pricing for a storage unit for my sister, he helped me out at Public Storage. My sister ultimately chose Public Storage and is very happy with her decision, thanks to Alex.
Just closed my last unit had 3 of them the past 2 years from our move from NV. Public Storage made it easier for us to add more units as we needed, this place is secured and clean with friendly staff. Hopefully won’t need another storage, but if we ever do need one I’ll come back to this place.
They ruined it so fast here..... Public took over and orange paint that's all... Support and staff are gone , no lights on upper floors and elevator broken over a month.... This is a cash cow for public little do they care.... So bad it has become so fast... Warning warning. Warning stay away from this chain and this location ... Really bad situation worse every week
I would like thank Javier for the great services very happy Thank you
The Laguna Woods Public Storage is the best storage unit I have had! Guy (the property manager) runs a very tight ship!! It's immaculately clean inside & out (including the bathroom)!!!
I got a great deal on a 7'×3' storage unit for only $44 a month. This place is climate controlled, spotless, and the manager (Guy) is a great human being that takes pride in his work and in the property. I would definitely recommend Laguna Woods Public Storage to anyone who is looking for a quality storage unit at a fair price! I'm humble and centered in gratitude for Guy & Public Storage.🙏🏽🙏🏽🙏🏽
Got a storage! Great customer service by lorrence. Described everything detail by detail and very clean!
Alicia was very nice and had me in and out in less than 15 min.
Stopped by to look at storage units/pricing and Alicia was super helpful. She walked me through the different model sizing and helped me to determine which one fit my needs. I locked in my unit and originally I almost picked one on the second floor but with a couch the first one was definitely the right option, thanks Alicia for helping get the right unit for my needs.
I had a great experience renting here. Alicia was professional and friendly
I needed help with my space and Alicia has me in and out in less than 10 min, she is professional and efficient
Been renting here a while now, no issues and the manager, Alicia is awesome.
Alicia was so warm and helpful! The facilities are so clean and easy to use. Highly recommend!
Really clean and Alicia is always kind and helpful
Alicia was super helpful and honest, makes me feel good about renting at a place I can trust the staff. Thank you Alicia, for going out of your way to help us!
Been renting here almost a year, Alicia is always knowledgeable and super friendly.
Had a great experience with Alicia! Provided all the information I needed to address my storage needs!
Don’t usually leave reviews. But Alicia B. went above and beyond today with her customer service. She made my experience with Public Storage a very positive one and one I won’t forget!
Great place. Alicia and Robin were very helpful.
Alicia was extremely helpful!
Clean facility and the staff member Alicia was professional and friendly answering my questions about the amount of storage I would need and prices.
Alicia was a total pro helping me.
I needed help in the office and Alicia was super knowledgeabe and courteous. I would recommend.
I've been renting here for a while now, the place is clean and Alicia, the manager, is fantastic!
Alisha was amazing. Thank you so much.
Alicia is a customer service super star! We went in with our baby looking to inquiry about a space, she had us in and out within 15 minutes rental unit contract in hand! And she didn’t miss a beat when it came to the best pricing for our needs and options, if I was hiring for my business I would take her tomorrow she’s that good and efficient! 100% recommend
Alicia is the most helpful employee behind the desk! Great attitude
I’ve been renting here for a couple of years. No problems! Alicia is always very helpful.
Excellent customer service. Will recommend to rent here. Alicia is very professional
Alicia is awesome! Super helpful and friendly!
Gran atención por parte de Chris, muy buena seguridad y grandes instalaciones. Recomendado!
Staff are very friendly! Alicia in particular is amazing. The apartment we were meant to move into told us that our unit was not ready and that they did not have a place for us to store our belongings so we had to get things figured out. Fortunately, this location is in the perfect spot being about 2 miles away! Alicia made us feel well taken care and assured us that things will work out. An amazing team overall!!
The best storage facility I’ve rented space from!
Public Storage formerly known here in the City of Orange as Simply Storage, is now with all new office space!
Kudos for the assistance of Alicia and Dalia, ensuring a satisfactory experience and optimal management of our units. The customer service is at the ready to help, with attention to detail!
The building is very well maintained, secure and accessible. The hallways are well lit, with room enough for two carts to pass. There’s restrooms open on the first floor during office hours.
Secure parking for loading is available on the north and south sides of the building, with easy access to the elevators.
Every since public storage has taken over this place SUUUUUUUUUCKS!!!!!!!! I feel like the NEW staff aren't diligent or as hands on and nice as the old staff. Alicia is GREAT & we're glad she's still here. I will and cant wait to leave here! I'm currently sitting In the DARK, ELEVATORS STOPPED WORKING & LIGHTS HAVENT CAME BACK ON!!!!! IM ON THE 3RD FLOOR STUCK. THIS HAS BEEN HAPPENING SINCE PUBLIC STORAGE HAS TAKEN OVER. I already had to address the new staff because they were HERE and still didn't keep up or know what is going on. So now we're all sitting in the dark with all our
stuff in the halls on the 3rd floor!!! And there's NOBODY TO CALL FOR THIS EMERGENCY!!! Can't wait to leave!! Don't waste you're time calling the NON WORKING number on the door!!! Definitely looking into a new storage. This is unsafe and weird that the have no stand by manager or emergency line for help if we need it. Oh and it's flooding outside 🙂 260 and up for this isn't worth it✌🏽
My wife need to leave since new owner Public storage raised rates 30% immediately after acqusition. If Simply Safe can give me an agreement to retain my old price I will happily stay.
Now bought by Public storage.
Simply Self Storage was great. Went from $90/month to $130 in 18 months. After they got bought, it shot from $100/month to $130 in a new agreement.
Really nice location. Unfortunate that they did this though. We're out.
They were very helpful and made me feel like they care about their customers! That's huge for me thank you for your great customer service! And friendly atmosphere. :)
The front desk staff is great to work with. The process of getting a unit rented was very smooth and was quick. The location is very clean and the staff take pride in this location. Well done
The staff is very friendly. The facility is very clean, well taken care of and their safety measures are ...you won't forget your code and I'll leave it at that. Lol. So if your checking reviews to pick a storage out...look no further. Sandra Stone7m
Always great service, clean facilities and friendly front office :)
Went in to look at a unit vary clean Alicia was amazing and truly helpful.
Storage unit was broken into last year. The chicken wire above (has to be this way for fire safety reasons) does not secure your unit. Lot of druggies wander in, jump up and cut the wire then take their time stealing all of your belongings. If you risk storing anything here, make sure it's nothing valuable. They won't review video footage either.
Bob was amazing and helpful and set me up quickly and efficiently. Would recommend.
Simply Self Storage is an amazing storage facility! Everyone in the front office is so helpful and kind. I have three storage units with this facility. They always have great promotions and make sure you get the best deal. The storage units have air conditioning which makes it very comfortable to move things around. They also have carts that tenets are able to use to move their stuff. Best part is that Simply Storage stays open till 10pm their office closes at 6pm, but you’re able to move stuff till 10pm. I’m so happy I came to simply storage my experience here has been nothing but wonderful!
Alicia was very helpful and easy to deal with getting our room. She is a great employee.
Alicia is fantastic!! She was so helpful and friendly! Glad to do business here!
Amazing staff - so friendly!! Always helpful!! Alicia was so expeditious when I needed my lock changed because I lost my keys!! Simply Self Storage - simply the best!!!!
Always clean, plenty of carts, constant temperature is great for sensitive items, friendly helpful staff!
Alicia was so helpful. So excited about the space. Space looks great and would definitely recommend!
Good privacy and theft protection and offers climate controlled units with an easy loading station.
Terrible experience with unsafe storage. I did not write good reviews for them, the stuff have took my phone to wrote good reviews for them. This storage is unsafe with the Samil gate opening all the time. The stuffs were very rude and disrespectful.
It’s my first time getting a unit here and my experience was super good! I got helped by Andrew and he was helpful!
Alicia B. was FANTASTIC! What an asset!
Excellent facility. Clean and easy access. Staff extremely helpful and professional.
Great customer service! Very personable. Thank you Alicia!
Very clean. Friendly staff.
Moved in today and had a wonderful experience with the property manager! I easily booked my unit online last night with a sweet discount, received a welcome call this morning, and received my code and keys within an hour of the welcome call after a quick 5 minute tour. Easiest storage experience I’ve had thus far!
Very clean and neat. Need garage cans.
Great experience selecting a unit. Clean facilities
Katherine thank you for your help you are so professional and friendly. I will recommend this place also is pretty clean and good hours of service.
Great service , Alicia is amazing. Highly recommended this location
Moved in here after a bad experience at public storage. Friendly staff and air conditioning is excellent.
Also helped me to combine units and get another one to help my mother. Thank you to Alicia.
Nos atendieron con respeto y amabilidad en español.
Your staff is very helpful and very knowledgeable. Thanks so much. Georgeann
Alicia is wonderful, very informative and helpful. This was my very first time renting a storage unit and she made it very easy and calming.
Excellent customer service!!!
Amazing service! Clean storages!
Great costumer service!
Thank you alicia & Kat thank you so much for helping me out.
Thank you Alicia for the help. It was was very easy and fast to rent a space.
Alicia was great to work with and went out of her way to help me. Thank you
Great service. Eduardo was a pleasure to work with.. highly recommend
Wow!!!!
I can’t believe I wasted over 3 years paying the public storage place right down the street from here , i ended up getting not just a bigger storage unit here from what I had but also 45 $ cheaper . I’ve only been here for a few months but I can tell the great vibe that Eduardo and Alicia bring to there customers , love the fact that the every time I’ve been here there has been always a push car for my stuff to take on, bathrooms are always open and it’s very clean inside and outside . Well recommended to find you’re new storage unit here . Thx again Eduardo and Alicia .
AAA+++ service. Affordable and professionaL staff. Units and property were clean and safe. As a woman, it is nice to come to a secure location a d not worry.
Clean, climate control, & great customer service. Definitely recommend
Eduardo needs his own location this man is went far and above and beyond what I expected when I walk through those doors they were getting ready to leave in the man stayed here extra just to show me a place and the other two Bob and Alicia did a wonderful job and I'm here to State thank you so much and they all need a raise trust me
Very friendly Manager Alicia. Place is very clean. And prices are reasonable. Storage rooms filling fast, so give Alicia a call today.
The team on site has been so helpful every time I need support and always friendly.
Facility is clean and secure, associates are cheerful and helpfull.
Kat gave great customer service
This storage stuff in California well they should be ashamed of themselves! And don’t worry simply self storage I will be taking my stuff out soon. This will be the last month. I pay you that ridiculous amount when I know people in other states that pay $50 for a storage bigger than the one I got with you. You should be ashamed of yourself.
Signed up online. Received a call an hour later from a very helpful employee, completed the lease in office with Kat, who was super helpful and pleasant. All in all a very positive experience.
I have had my storage unit only for 6 months and they are already raising my rent by $35. Use caution before renting with them; they'll nickel and dime you to death!
UPDATE = Well, one of my storage units was recently broken into and due to the fact that there is not proper security, or cameras, to help prevent this type of thing then it will just continue. They are too cheap at Simply Self Storage to take real measures. Also, some genius had the idea to screw around with the website functions for customers and now you cannot even complete a simple 'one time payment' of rent without the system trying to make me pay double the monthly rent. GET YOUR ACT TOGETHER SOMEBODY!!!!!!!
I love the locks they use as they are flush, so I don't think the locks can be easily cut off. In addition, you can add your own locks for extra security. Security code needs to be entered, getting past the main gate, and again to get inside the building. Very clean! Also, public restrooms are available.
Alicia was very helpful and gave us the best deal possible. She made everything simple and as quick as possible
Elisia was super helpful and kind. She was able to walk me and my family through the process very efficiently
Great place for Chapman U
Super kind service from Sara. Incredibly helpful and very informative, as well as patient. Thank you for your time!
Thank you for the help! You have made the storage process so smooth and stress free.
Alicia was super helpful and sweet. Very informative and gave great service! Thanks Alicia!
Alicia was very friendly with us and professional
This storage location should have Alicia & Sarah’s Storage on the outside of it. They make this place happen, from smooth rental process, payments, and keeping this place clean as the day it opened. Keep up the good work ladies.
Great service! Sarah helped us out and she was super informative and friendly! It was a completely stress free experience thanks to her!
Katherine was very helpful and patient. She showed the unit beforehand to ensure it was the size I needed.
Great check-in experience! Tons of great rental options
Very helpful with my account!
Fantastic service from Alicia, Sarah and Bob
Great prices. Clean facility. Nice staff
We were in search of a last minute storage unit and were pleasantly surprised at how easy and convenient the process was! Sarah is your go to!
Samantha was very helpful and nice
Bob gave me Outstanding customer service! Very clean facility! Loved the quick and painless move in! Thank you guys 😁
Alicia is amazing! Very helpful and fast!
Sarah was a great help in getting my storage unit.
Great service! Great price! Clean space👍
Thank you Alicia for helping me out today!! You saved the day!!
Alicia is amazing! Top notch facility! Glad I came here! Good pricing.
Sarah was wonderful! Very helpful over the phone and with the tour and rental agreement process. She even said hello to my dogs.
Sarah gave us excellent service. She showed us the unit we wanted to rent and explained everything in detail and answered all of our questions. Sarah made this experience pleasurable… thank you!!
Sarah the manager was awesome, helped get me exactly what I needed. Super simple and easy process. Highly recommended if you’re ever considering storage units. Simply
Storage is the way to go
Greatest storage experience ever
The women were all great and the facility was super clean
Please use them!!! They are great!!!
Super easy to set up and flexible hours. Really clean and well-maintained space. Secure space but not too hard to get in and out. Appreciate our time here!
Bob and Alisha were always such a great help in helping me with any questions I had in the 3 years I needed their services. I’m getting ready to move out of state and they made the leaving process soo easy and painless! They even allowed me to give notice a couple days later than usual! I highly recommend this place to store your belongings!
Excellent service. Love it! And Very detail. Alicia is the best!
Great service and very helpful with my rental needs.
Alicia was very knowledgable, friendly and professional. It was also nice to meet Charmaine who also provided personal experience. Thank you!
Alisha was super inviting and explained everything thoroughly. Her personality was super dope and her energy is amazing. Definitely would recommend renting here if in the Orange area!
Clean, ok price. They recently surcharged me so ill have to get to the bottom of that. I like that theres a lot of cameras and you need certain access everything
Sarah was amazing and so helpful, providing my fiancé and I plenty of information about their storage facilities and was prepared with answers to questions we had. Showed us the 10 by 10. Place looked extremely clean and well kept.
Excellent customer service. Made the process super easy and knowledgeable.
Very straightforward. No problems.
Alicia was super helpful great customer service
This location is Amazing!!! Quick and super easy!!!!
Great modern storage facility with helpful and friendly staff.
Alicia is amazing and Vary helpful!!!
Kat did an amazing job in helping us find the perfect unit! Service was great!
Very friendly and funny ... explained the layout and security features well
Definitely will refer to others
Sarah is awesome
Alicia and Kat were fun to work with and very professional.
I been looking for a storage and couldn’t find a better storage. Simply self storage is the one.Excellent service thank you Sarah s for giving me the best service:) highly recommend :)
Polite and respectful. Excellent facility with surveillance and climate control.
They are very nice people😁
Wonderful and very polite staff! Clean facility! Highly recommend!
Alicia was awesome!!!! Thank you for your great service, we highly recommend this place
Great place, clean, facility is well kept. Just wish they had more restroom accessibility available.
But still a great place to store your stuff
Very polite and patient staff, they answered all my questions. I’m a very happy returning costumer. Thank you Alicia and Rachel for your help.
Amazing experience all around. Super professional. We felt very safe leaving our things here! Alicia was awesome!
Very cleaned and well maintained facility. Very helpful staff.
Alicia very professional and friendly.
Amazing customer service, Sarah was super nice. The building was very clean and smelled nice. Highly recommend!
Very helpful and friendly
Super nice employees! Sarah and Alicia were amazing, I was very stressed today with this move and they were incredibly helpful and informative also kind and funny. Thank you to everyone!
Awesome customer service. Easy signup up. Clean and safe environment.
Amazing storage space! I’ve used multiple different storage units and this by far the best one that I’ve come across! Don’t let the price steer you away, you get what you pay for and it is most definitely worth it! All indoor storage PLUS climate control, and everything is clean and up to date. Out of all of the storage units I’ve ever rented, this is the one I felt safest putting my stuff in!! Thank you guys for helping me get my storage unit in such a quick time frame!
Sarah was an amazing person she was always helpful and a beautiful smile. Thank you
Sarah is awesome. Super friendly and knowledgeable. Highly recommend Simply Self Storage.
Simply self storage is awesome. Sarah was great! She helped my wife and I find a unit that will work great for us these next few months. The building is clean and climate controlled. When you need a new place to store stuff, go see Sarah!
Sarah was awesome in person and Bob was great on the phone. Thanks for all your help
Simply Storage is absolutely amazing! The staff is so friendly and made the entire process so easy!
Very nice and professional. Very helpful
Very nice customer service.
The process is quicker than lightning. 🙂
Sarah was very very helpful
Great place. Very friendly and helpful staff.
Clean and safe. Highly recommend!
Good staff, very friendly and clean!
Alicia and Sarah are Awesome!
Everything nice, special the lady that helps me to get my storage.
Loved the service, it was super quick. And karam was super nice helpful. Recommend this place, super clean storage.
The staff is truly amazeballs. Very friendly and helpful.
Excellent place to store my items! They easily changed my storage space from bigger to smaller. To save me about $50 a month.
Good service but there pricing to high.
Sarah is so helpful and made the process very easy during a stressful time. Highly recommend!
Alicia was awesome and very helpful!
Alicia was very helpful! Definitely recommend!
Love Sarah!
She was very helpful
Hello..I just wanted to say..how secure . Safe. How very clean it is always!!!!..the ladies...Sarah and Alicia .always kind and helpful..I highly recommend using simply self storage..
Sarah in the front office is very kind and very helpful towards costumers! Great service.
Alicia B deserves a raise for her amazing customer service skills
Great experience. Very clean!
Great storage kept well maintained
Getting the unit now, Sarah was great.
Toni was exceptional to work with! Very informative and made the process feel effortless.
Super simple to rent here. Facility is clean and the staff is friendly and knowledgeable. This is my second time coming here. Always fast and convenient.
The staff is very friendly and Helpful. They answered all my questions. The facility is very clean and safe. As well as accessible. I greatly recommend it!
Very efficient and pleasant to speak with. I feel very comfortable and confident storing my stuff here STILL :-)
Alicia made signing up and setting up a breeze. Very professional and knowledgeable.
Excellent. Clean, convenient & friendly.
Sarah is great! Very helpful and fast!
We're very pleased with Simply Self Storage!
The facility is new and clean and super easy to access. Great security.
We worked with Reuben, and he was exceptional - a pleasure to deal with.
I would HIGHLY recommend this place!! At this point, it's significantly better for us than the competition.
The storage is always very clean and staff is friendly and helful
Great service, very helpful, and a pleasure to do business with.
Alicia is really informative and friendly. I’ve been renting here since August. 0 problems
Nice facility. Friendly management.
The customer service here is ABSOLUTELY AMAZING!!! I made my reservation with anlicia and spoke to her on the phone twice and each time and she was super sweet and kind! When I first got there I have to admit I was scared of getting discriminated against because let’s be honest racism against Hispanics is very common. BUT let me tell you Toni made us feel SO WELCOMED!! This staffing NEEDS A RAISE!!! Toni really made me feel so comfortable and like I belonged! I cannot express how much this means to me. Sorry about getting political on a self storage review but I thought this was worth mentioning so that other people who are scared of getting discriminated know that this place is a safe location 💕 also the storage units are very nice and spacious lol
Great service . Nice place .
Definite step up from from your no frills industrial cul-de-sac storages that range from one off no name to the more familiar Public Storage's. Clean, thoroughly modern facility with working restroom, very reasonable and generous controlled access hours, and staff that are informed but also so friendly they can't help but each learn your first name eventually.
This facility is absolutely amazing! All of employees go above and beyond in delivering outstanding customer service. They help you find the best unit for your needs and they make sure you are receiving the best price available. Stefani and Toni thank you for all of your hard work you both make this facility a great place to be a customer at! Keep up the great work!
Great store and very helpful!
Very helpful management and great facility.
This was the easiest, most cordial and quickest entrance to storage I have ever experienced. Thank you Alicia your cordial intro to Simply Storage. Much appreciated!!
The rental experience is super easy and the team is very helpful!
Excellent customer service. Clean facility, convenient and great location. Great deal and very happy so keeping 1 storage with them!
I've been renting here for a year and it's awesome!! Alicia and Sara are always cheerful and willing to help!!!
Alicia and Sara are the Orange office are always cheerful and extremely helpful I would highly recommend this location
Friendly staff! Clean facilities! Quite area! Safe surroundings!
Alicia and Sarah are the best! The facility is always clean too
Would put 10 stars if I could!!!
Everyone here is super friendly and helpful. As far as storing my holiday junk is concerned I can’t think of a better place to keep it.
Very clean facility and staff are extremely friendly. I would give 10 stars if I could.
Clean property. Friendly management.
Great place to rent from. Wonderful experience! Alicia & Andrew were awesome! It was honestly like chatting with old friends. Definitely a 10 star experience!
Fast response from staff. Professional and friendly. Answered all questions thoroughly. Would recommend to anyone in need of a storage facility.
Excellent service and super friendly
Andrew set me up in less than 20 minutes!
Awesome job!
Thanks-
Great experience and a pretty good deal on a storage unit.
The staff (Andrew and Sarah) at Simply Storage, Orange CA. Provided a great service, a quick tour of the facility, storage options and fair prices. The facility includes, around the clock surveillance, restrooms, hand carts for ease of loading. I would strongly recommend this place for all your storage needs.
Andrew and Sarah are very friendly and helpful. Wonderful facility!
The team was very helpful and the building is very secure. I love that the units are climate controlled and that even the elevators require a code to get to your floor. Everything about our experience was wonderful, including the great customer service provided by Alicia!
Very pleased with the service and cleanliness. Staff and management were friendly.
Alicia was extremely helpful and friendly.
Great attitude nice people helpful and fast!
Edit: After trying out another cheaper storage facility, I'm coming back to hopefully reverse my 10-day clear out notice. There's no wood doors, no exposed wires, no water damage here unlike another Extra Space style storage facility. I had no issues and enjoyed my year long + with Simply Self Storage! And I hope to continue that!
Nothing less than 5 stars. Used them for over a year, never had any issues. Customer service was prompt and responsive. Place was always clean. Would not hesitate to come back!
We’re very helpful all the way through the process you were to! Exclamation
Alicia and Bob are a great team. They're extremely helpful, very understanding, and extremely patient. But they're more than just that they're communicated they are personable and funny that means a lot when you're storing your personal belongings in a facility. And wow let me tell you about this place. The facility is clean with lots of lighting, there's moving carts available. They even keep the bathrooms open for the tenants which is a huge plus in my book.
Alicia and Bob went out of there way and stayed late to make sure that I could get my unit tonight, and Bob went out of his way to find me a unit closer to the elevator to make it easier for me to move in. I couldn't be more appreciative.
If you're looking for a storage facility that also cares about you. This is the only place to be.
Thanks again
Leslie ///{*;*}\\\
Clean facility. Nice management.
Great service and best pricing. Very happy to use them over there competition
My experience was beyond 5 stars Alicia was kind and most helpful, making an otherwise STRESSFUL EXPERIENCE one less headache for me to deal with! #ShesTheBest!!
Awesome, awesome, awesome customer service!
I am a returning customer and happy with a services that simply self storage offers. Friendly service, clean facilities and they keep everything nice and neat and maintained.
Really clean facility and super friendly, helpful staff!
So glad I decided to choose simply self
Storage. I was shopping around for units and had went to a different storage unit before this and service was good, but Sarah really had a charm that made me be able to decide on the spot I was going to choose them. Pricing was reasonable and I liked that the units are climate control without the overcharge like other places. Would def recommend coming here.
Alicia B was truly awesome!! She walked us through all the facts and features of the facility. We were very impressed with her presentation and her personality! We are now customers! Thank you Alicia👍🏻
Very clean, personal very nice ..
Sarah was amazing very helpful and kind. I rented today because of her
Hello,
I came in today 10/15/22, Luis & Alicia were sooo beyond helpful as I was both in a financial & time crush getting my rental truck back, they helped give me the best deal with a storage unit! Best place & great people to work with! I wouldn’t go anywhere else for my storage needs! Thank you so so much!! 🤗
Alicia, the property manager, was very helpful, fun, and made the whole experience really intriguing and engaging
Absolutely 10/10 costumer service. Sarah was really kind and made sure I was taken care of. She also made sure I had the right items for moving.
Best customer service I’ve ever received at a storage facility! Sarah went out of her way to make sure we were accommodated.
Best storage space in oc.
Customer service was amazing. Answered all my Manu questions and the price is very reasonable.
Sarah is amazing excellent customer service.
Nice & clean. Good security. Sarah is very nice & helpful.
Great customer service! Thank you!