Public Storage Self-Storage Units at 1600 N Glassell St, Orange, CA

I came in not knowing what size unit I needed, I was helped by Kevin , he took the time to show me different units, and I was able to get what I needed , he helped me out step by step and I was able to leave as one happy camper ☺️ Thank you Kevin for your patience and help.

I’ve been with simply storage for a few years now and also been here now that it’s public storage and never had and issue with the switch, but this is a review is about DALIA who called me back & was very professional and had positive energy getting my situation resolved which she solved in 5 mins because Kevin who I spoke with days before couldn’t help me and he wasn’t rude but very sarcastic about my situation & we were on the phone going back and forth about it for 26 minutes but thanks to DALIA it was solved in 5 mins & it was so simple.

Kevin is AWESOME! Was friendly, professional and helpful! We are really glad we are working with this property

Rad! Easy access and good pricing! Thanks!

Loved all the employees (especially Kevin) and this seems like the perfect place to rent storage space.

Alex and Kevin really cool helped out and made everything easy and fast

Shoutout to Kevin, he made my storage move in process very simple and provided excellent customer service! Thank you so much!

Kevin was great 😌

Kevin and Jessy were awesome, very personable and a huge help. Exceptional service

Great service from Alex! When I needed information and pricing for a storage unit for my sister, he helped me out at Public Storage. My sister ultimately chose Public Storage and is very happy with her decision, thanks to Alex.

Just closed my last unit had 3 of them the past 2 years from our move from NV. Public Storage made it easier for us to add more units as we needed, this place is secured and clean with friendly staff. Hopefully won’t need another storage, but if we ever do need one I’ll come back to this place.

They ruined it so fast here..... Public took over and orange paint that's all... Support and staff are gone , no lights on upper floors and elevator broken over a month.... This is a cash cow for public little do they care.... So bad it has become so fast... Warning warning. Warning stay away from this chain and this location ... Really bad situation worse every week

I would like thank Javier for the great services very happy Thank you

The Laguna Woods Public Storage is the best storage unit I have had! Guy (the property manager) runs a very tight ship!! It's immaculately clean inside & out (including the bathroom)!!! I got a great deal on a 7'×3' storage unit for only $44 a month. This place is climate controlled, spotless, and the manager (Guy) is a great human being that takes pride in his work and in the property. I would definitely recommend Laguna Woods Public Storage to anyone who is looking for a quality storage unit at a fair price! I'm humble and centered in gratitude for Guy & Public Storage.🙏🏽🙏🏽🙏🏽

Got a storage! Great customer service by lorrence. Described everything detail by detail and very clean!

Alicia was very nice and had me in and out in less than 15 min.

Stopped by to look at storage units/pricing and Alicia was super helpful. She walked me through the different model sizing and helped me to determine which one fit my needs. I locked in my unit and originally I almost picked one on the second floor but with a couch the first one was definitely the right option, thanks Alicia for helping get the right unit for my needs.

I had a great experience renting here. Alicia was professional and friendly

I needed help with my space and Alicia has me in and out in less than 10 min, she is professional and efficient

Been renting here a while now, no issues and the manager, Alicia is awesome.

Alicia was so warm and helpful! The facilities are so clean and easy to use. Highly recommend!

Really clean and Alicia is always kind and helpful

Alicia was super helpful and honest, makes me feel good about renting at a place I can trust the staff. Thank you Alicia, for going out of your way to help us!

Been renting here almost a year, Alicia is always knowledgeable and super friendly.

Had a great experience with Alicia! Provided all the information I needed to address my storage needs!

Don’t usually leave reviews. But Alicia B. went above and beyond today with her customer service. She made my experience with Public Storage a very positive one and one I won’t forget!

Great place. Alicia and Robin were very helpful.

Alicia was extremely helpful!

Clean facility and the staff member Alicia was professional and friendly answering my questions about the amount of storage I would need and prices.

Alicia was a total pro helping me.

I needed help in the office and Alicia was super knowledgeabe and courteous. I would recommend.

I've been renting here for a while now, the place is clean and Alicia, the manager, is fantastic!

Alisha was amazing. Thank you so much.

Alicia is a customer service super star! We went in with our baby looking to inquiry about a space, she had us in and out within 15 minutes rental unit contract in hand! And she didn’t miss a beat when it came to the best pricing for our needs and options, if I was hiring for my business I would take her tomorrow she’s that good and efficient! 100% recommend

Alicia is the most helpful employee behind the desk! Great attitude

I’ve been renting here for a couple of years. No problems! Alicia is always very helpful.

Excellent customer service. Will recommend to rent here. Alicia is very professional

Alicia is awesome! Super helpful and friendly!

Gran atención por parte de Chris, muy buena seguridad y grandes instalaciones. Recomendado!

Staff are very friendly! Alicia in particular is amazing. The apartment we were meant to move into told us that our unit was not ready and that they did not have a place for us to store our belongings so we had to get things figured out. Fortunately, this location is in the perfect spot being about 2 miles away! Alicia made us feel well taken care and assured us that things will work out. An amazing team overall!!

The best storage facility I’ve rented space from! Public Storage formerly known here in the City of Orange as Simply Storage, is now with all new office space! Kudos for the assistance of Alicia and Dalia, ensuring a satisfactory experience and optimal management of our units. The customer service is at the ready to help, with attention to detail! The building is very well maintained, secure and accessible. The hallways are well lit, with room enough for two carts to pass. There’s restrooms open on the first floor during office hours. Secure parking for loading is available on the north and south sides of the building, with easy access to the elevators.

Every since public storage has taken over this place SUUUUUUUUUCKS!!!!!!!! I feel like the NEW staff aren't diligent or as hands on and nice as the old staff. Alicia is GREAT & we're glad she's still here. I will and cant wait to leave here! I'm currently sitting In the DARK, ELEVATORS STOPPED WORKING & LIGHTS HAVENT CAME BACK ON!!!!! IM ON THE 3RD FLOOR STUCK. THIS HAS BEEN HAPPENING SINCE PUBLIC STORAGE HAS TAKEN OVER. I already had to address the new staff because they were HERE and still didn't keep up or know what is going on. So now we're all sitting in the dark with all our stuff in the halls on the 3rd floor!!! And there's NOBODY TO CALL FOR THIS EMERGENCY!!! Can't wait to leave!! Don't waste you're time calling the NON WORKING number on the door!!! Definitely looking into a new storage. This is unsafe and weird that the have no stand by manager or emergency line for help if we need it. Oh and it's flooding outside 🙂 260 and up for this isn't worth it✌🏽

My wife need to leave since new owner Public storage raised rates 30% immediately after acqusition. If Simply Safe can give me an agreement to retain my old price I will happily stay.

Now bought by Public storage. Simply Self Storage was great. Went from $90/month to $130 in 18 months. After they got bought, it shot from $100/month to $130 in a new agreement. Really nice location. Unfortunate that they did this though. We're out.

They were very helpful and made me feel like they care about their customers! That's huge for me thank you for your great customer service! And friendly atmosphere. :)

The front desk staff is great to work with. The process of getting a unit rented was very smooth and was quick. The location is very clean and the staff take pride in this location. Well done

The staff is very friendly. The facility is very clean, well taken care of and their safety measures are ...you won't forget your code and I'll leave it at that. Lol. So if your checking reviews to pick a storage out...look no further. Sandra Stone7m

Always great service, clean facilities and friendly front office :)