Public Storage Self-Storage Units at 680 Hegenberger Road, Oakland, CA

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 52/moSmall 5'x5'- Upstairs/elevator
$ 52/mo $69Best Price Label -
5'x5'Online only price$ 54/moSmall 5'x5'- Inside unit
- 1st Floor
$ 54/mo $72Best Price Label -
5'x10'Online only price$ 73/moSmall 5'x10'- Upstairs/elevator
$ 73/mo $97Best Price Label -
5'x7'Online only price$ 77/moSmall 5'x7'- Inside unit
- 1st Floor
$ 77/mo $103Best Price Label -
7.5'x10'Online only price$ 106/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 106/mo $142Best Price Label -
10'x10'Online only price$ 110/moMedium 10'x10'- Upstairs/elevator
$ 110/mo $146Best Price Label -
10'x15'Online only price$ 120/moLarge 10'x15'- Upstairs/elevator
$ 120/mo $159Best Price Label -
10'x15'Online only price$ 184/moLarge 10'x15'- Inside unit
- 1st Floor
$ 184/mo $245Best Price Label -
10'x20'Online only price$ 257/moLarge 10'x20'- Inside unit
- 1st Floor
$ 257/mo $342Best Price Label -
10'x20'Online only price$ 276/moLarge 10'x20'- Outside unit
- Drive-up access
$ 276/mo $368Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Oakland
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Oakland Storage Units Near Oakland International Airport
Oakland Public Storage is a convenient location right off Interstate 80, with self storage options available less than three miles from Oakland International Airport.
A short distance from Oakland-Alameda Coliseum and Oracle Arena, this location boasts a large selection of indoor storage units in various sizes, as well as a number of drive-up, outdoor storage units.
Grab a 5x5 storage unit for some quick and easy storage space near the airport, whether it's somewhere to store luggage and travel gear or important business items needed for folks on the go.
Residents in this part of town along International Boulevard can use a 10x10 storage unit to keep recreational items, such as fishing gear, paddleboards and athletic equipment organized in one convenient location.
A hub of commerce and industry as a major port city, businesses throughout the Oakland area can use a 10x30 storage unit to store crates of inventory, supplies, equipment or just some extra office furniture out of the way, yet not too far away.
With a great mix of industrial companies, innovative tech brands and a diverse community that embraces activism, environmentalism and the joys of culture, arts and entertainment, Oakland is a one-of-a-kind city.
It is Public Storage's mission to help this wonderful community alleviate any space issues with cheap storage solutions throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 363)
Keisha was a get help I would like to see her at her on location more than a day or 2 aweek
I recommend this public Storage. Yocasta in the front office is so helpful and nice. Great customer service!
Yocasta was super helpful and kind. She recommended the perfect sized storage space and she had great energy.
Ex selente servicio de yocasta
I recommend this place. The staff is so helpful and nice. Yocasta was so graceful and answered all my questions with a smile.
I wouldn't put a microwave in there It's all false advertisement they prices is not the same as you see online don't do it
Yocasta the assistant at Public Storage 680 Hagenberger Road, Oakland CA is very dedicated we have been dealing with her for over a year, we find her to be very kind, and helpful, she very knowledgeable and hard working, she takes her job very serious and always have a smlie on her face no matter busy she is it is always a pleasure to deal with her and you need more people like her to work with your company Fitz & Sonia Watson
Keisha was great.
Keisha was very professional
Keisha was great and gave us great service! 🙏🏽
Keisha was great and very helpful! Highly recommend!
I'm glad that my stuff is safe at least, but the service at this storage location is absolutely terrible, the person that I dealt with had no clue with what she was doing, which only made my situation at the time even more frustrating than it already was on that day with that storage place, horrible!!
Yocasta is a pleasure to work with . Location is clean and secure.
Thanks yocasta for helping make our move easier💯 ur kindness is also appreciated
Keisha is very nice and considered of my storage needs.
Yocasta was very helpful! Very professional!
Yocasta ! Thank you so much for being such nice person as professional and friendly with the customers. Congratulations to be efficient!
Rented a unit today my experience from past was not good but today the girl working at front counter was help full with a great smile thanks again yocasta .......
Rented a storage recently and was assisted by Yocasta. She is really professional and extremely helpful! Thanks again Yocasta!
Very nice professional friendly and helpful service from Yocasta thank you soo much
Muy contento con la ayuda q me brindo Yocasta
Keisha is such a awesome awesome employee I should give her employee of the year she's great courteous kind and patience thanks Keisha you're doing a great job and beautiful personality and beautiful smile
I recommend Public Storage in Hegenberger, Oakland . I was there on Wednesday. The staff is very attentive , the lady in the office Yocasta was very helpful.
I went to pay my storage unit there i have at a different location it is very convenient close to my job. The staff is great informative and nice especially Yocasta great place
Good storage
Perfect set-up
Came inside store and asked if I could make a payment even though I have my space at a different location and Rep. named Yocasta, told me that I could make payment at any location and mentioned different payment options for coming months as alternatives instead of coming inside store. I said " great... :-)
A week after moving into a storage unit, mine was broken into and my belongings were stolen. It was a small inside unit and they made me purchase and use their lock, which obviously was useless. Public storage has been unhelpful with the police to give them video of the theft so I can't even get a police report number to try to claim anything for insurance. 0/10 do not use this place.
Keisha was the best, she made my experience easy as 123! She is highly knowledgeable about the units & the process. Will definitely be using this storage again, thanks to Keisha!
Migdalia makes this place feels like home! Every time I visit she is professional, and friendly. I highly recommend this facility as it’s also clean, cool and property well maintained.
Employee’s are good moving in was cool but after a few months of having a storage unit was terrible . The reason for that is for one the rent goes up high after a while ,they will notify you a month before the new rent price. The next thing is if you plan on downsizing to another unit and pay with a debit card for reservations threw your checking account then cancel a day before the move in date you will have to wait 6 to 8 weeks for a refund. So never again will I deal this storage.
I’m am so proud to say that Keisha made my experience seamless, and simple. The bathroom was clean as well as this facility. I recommend anyone to store their things at this very safe location.
thank you Migdalia for all your help getting my space and app set up
Great staff, good location
Kiesha is Wonderful person at your front desk. That was very helpful.
Great customer service DTS stayed after being on her way home to help me get into my storage after leaving my key, they were really considerate of the distance I traveled due to me moving 4 hours away and needed to get into the storage today best public storage around with definitely the best customer service !!:)
Keisha was great!!! Thank you
I wanted to write a note regarding the service I received this weekend. Keisha and Constance (I hope I’m spelling names right) we’re kind, professional and very helpful. Thanks ladies!
Great customer service By Tristan and Migdalia thanks so much 💯
Migdalia Was Great !
Tristan was very helpful and very kind thanks
Tristan was great in helping me decide to use the storage facility at this location. He was professional, friendly and thorough (and patient). He answered ALL of my endearing questions. It was actually a pleasure with him assisting me. Thank you Tristan.
Good job Tristan
Thanks for your great service
Nice location in which I can get to very easy my first time coming to this location and Tristan was very very helpful
Will you be open for new year's eve and new year's day?
Thanks for you excellent service at public storage.
Thanks Tristan for five star service
Kiesha really helped us out, she was very nice and worked quickly
great
I came in last week got lock for my new unit it the young lady there was so helpful showed me how to pay online she was the best think her name was Gina
Came in today to open a new storage unit and Gina was very helpful and nice and generous
All my stuff is there. Great prices.
Great service also great employees
Keisha was very helpful.
My experience with migdalia was excellent
Thank you migdalia for all ur help and keeping the property clean and helping set up my app
Keisha was awesome helped me with a positive attitude.
Thankful for these lovely ladies help an customer service an very helpful thank you much
Keisha was soo helpful and pleasant. Took care of my needs in a fast and friendly way.
Very helpful and friendly staff. Considering the surrounding area this place is very well kept and clean
Constance was so helpful and honest throughout out transfer process from one unit to another. She explained everything that needed to occur step by step which made me feel confident in entrusting her and the process of moving to another unit. I cannot thank her enough for making the transition seamless, easy, and efficient. Thank you Constance and Public Storage for always taking care of us and our stored stuff!! Would 10/10 recommend this Public Storage location on Hegenberger
When I visited Public Storage to lease a storage unit , I was greeted by the nicest employee I’ve come across in a long time. Noelle was so nice to me , helping me in my process of finding a perfect storage units for me . Tbh, I was having a bad day , and Noelle’s kindness , and jokes ( she’s halarious) , really helped me get through the rest of the day . The sound of her soothing voice made it very comforting for me as I am originally from Monaco, and am fairly new to Oakland. Her heartfelt words brought me right back to home avec ma belle mère ❤️. Noelle if your are reading this thank you for you’re diligent help Merci beacou
Keisha gave me great service I would recommend her to anyone
Easy check in and setting up my unit. Great customer service. However, in one year, Public Storage raised my price for over $100 (+) and justified it stating that it was necessary because Public Storage needed to adjust to living prices. I
excellent storage facility. Thank you Keisha for making our check-out a great experience.
My son rents a storage and as we was putting stuff into the unit we came into interaction with an employee named JoJo that shared info about a bigger unit because I asked her regarding the amount of stuff for little unit she’s a pleasant employee 👍🏾👍🏾
Keisha always polite consistent with making sure customers are taken care of outstanding employee.
Thank you Magdalena for assisting with my payment and setting up my ps app
Keisha was extremely helpful and patient being I had my 4 yr old with me she was more than helpful kind and understanding
Great office management that was very helpful in all of our needs.
Was very friendly and helpful, excellent customer service 😇😇😇😇
very good customer service I have been renting for her for years❤👍
Keisha was the dopest individual to work with in regards to customer service very nice and welcoming and my mom liked her and my mom is always grumpy.
Good customer service and had great results when I had to transfer storage areas.
Amber was the best 👌
I REALLY APPRECIATE THIS PS SITE ON HEGENBERGER IN OAKLAND, CUSTOMER SERVICE IS EXCEPTIONAL, PROFESSIONAL, CLEAN. THE ON-SITE MANAGER, MIGDALIA, ALL I HAVE TO SAY IS, KEEP UP THE GREAT WORK.
This was the best experience I’ve ever had with a storage facility. Wonderful customer service they really make you feel at home and make you feel well not feel know that your belongings are safe especially in a city like Oakland California. I will be recommending this property to all my friends and family and to the wonderful property manager MigdaliaShe is one of the best property managers I’ve ever met or dealt with.
Nice staff reasonable prices what else u need.
Excellent staff, very helpful and caring, was there 4 years with only one issue with the elevator broken for a few weeks during Covid-19
Very good missmig is very nice and corgialn
Thank you Migdalia for the great customer service. You’re definitely an asset to public storage.
Just finished signing up for a unit. Keisha was so helpful and made sure I had everything I needed. Thanks!
U guys have a very clean facility and I feel safe there.
Keisha was incredible! I received great service, all my questions were answered. She was quick, direct, very friendly and helpful. It was the highlight of my experience!
This is a very convenient place and is well run. Keisha helped me out and made the process an easy one.
Public Storage is not the company you want to deal with. I reserved a small unit online on 6/12/2020. It was easier this way plus it gave you a discount. The unit was fairly priced at $117.00. When I finished the steps online, I went back to the beginning and noticed that the price has dropped to $108.00. I went into the office the next day and requested the lower amount of $108.00 because I felt that it was unfair to change the amount right after I reserve the unit for $117.00. Twelve hours later it was still priced at $108.00. I was told that I had to call Customer Service, they instructed me to go online again and reserve the unit for $108.00, then cancel the reserved unit at $117.00. As I went online again the price had changed to $135.00. The $108.00 was no longer there. This was all done in less than two minutes. I was told by Customer Service that the prices constantly changed. I no longer wanted the unit for $117.00. (I am disabled and have difficulty walking up the 4 steps at home because of recent spine surgery.) The unit was located on the second floor and the elevator was not working. I blame the company not the employees for their practice in changing the pricing of their units as soon as you are dissatisfied with their pricing police's. 4 priced I was told to call Customer Service and I did. They instructed me to reserve the unit for $108.00 w
This was a great experience and it was 100% great because of the employee named Jojo. She's very beautiful, she's very sweet and her customer service skills were great. I thank JoJo and public storage alot for the great service
Every visit to this location is always pleasant and smooth. Migdalia and Keisha are great faces of this company as they provide thoroughly outstanding customer service! I will recommend this Property for anyone I know in need of a storage facility!
5 stars for Keisha - she was super helpful and friendly both times I visited this store for packing and moving supplies. Thanks, Keisha!
Thanks Migdalia for all ur help during these crazy times. Appreciate you. Greatest employee I've ever had the pleasure of working with
Jojo Extremely professional. Very nice, wonderful employee.
Jojo and excellent
Thanks Mig for great customer service
Courtney was helpful. Will be back
Great, friendly staff!! Knowledgeable of the facility and always willing to help.
Migdalia Really respectful and dependable love how she makes me feel when I come to public storage she is a great employee and make The name public storage look good
Migolalia & Keisha both where very hopeful they both have great customer service skills I am very pleased with their customer service.
Keisha was a delight to work with she was extremely helpful to me and my family.
Great customer service, really worked with me on space selection and moving supplies
Great service.. Migdalia was wonderful and polite
Mig and Keisha are very helpful and agreed us with kindness. I so happy to have them service me at Public Storage.
5 star for keisha ,really thankful
The customer service here provided by Keisha was excellent. She walked me through all the steps and got me the space I needed. Above and beyond! 5 stars!
I was assisted by Keisha who very helpful and walked me thru the whole procedure which made it all a pleasurefull experience!
Very helpful & great customer service .
Keisha was very helpful!
Great location, thanks Amber for all your help
Love this place Migdalia is a wonderful Manager she always makes sure I’m taken care off and the place is always clean.
Jazmina and Migdalia were so helpful. They helped me find a storage that fit my needs for a great price. I recommend this location to everyone if you want affordable prices and great customer service.
Came into public storage and jazmina show the space and was ver helpful
Jazmina was wonderful with helping me
Amazing staff. Always pleasant. They keep the units clean. Excellent experience!
Great Customer Service. Thank you Jazmina!!
Keisha is AMAZING!!! So professional! She was patient and she gave me so much information! This location is super secure with 2 lock checks per day and different key codes for every door! So glad i found this place! Safe and easy storage!
Great staff and service!
Love Keisha and the other employees. There so sweet.
Hi I’m. Checking in at public storage and I’m so impressed with the service I m receiving from Keisha and Migdalia
Too expensive and not available 24 hours which is seems odd bc if you're paying them to hold YOUR STUFF ... you should always have 24 hour access to the things YOU OWN that are there! IMHO. The ones with 24 hr access are usually cheaper too.
Keisha was very helpful and fast made getting a storage easy
Keisha was AMAZING. So helpful and pleasant, its always nice to get efficient service with a smile and eagerness to help.
Great customer service from Migdalia! Always super friendly and helpful.
Great service!
The manager Keisha and MiG is very professional there very sweet young lady’s
Keisha was a great help
Keisha was courteous, polite, and intelligent! If you want to be treated nicely , come here!
Lots of parking
Esta bien peroo este lugar
Kenneth was professional and very helpful. I was able to make the right choice of storage unit with his assistance and guidance. Excellent customer service! I highly recommend this location.
Kenneth went above and beyond to help me w my storage unit concerns. He is kind, and knowledgeable and thorough. He is an asset to Public Storage. Thank you for all you do! I am grateful.
Kenneth was very helpful with storage pricing when it came to downsizing my storage options. Way to go..
Migdalia has been a great assistances. Very patient, understanding and made sure i understood and was comfortable with my unit. Thank you so much
To Ms Keisha
Migdalia Was The Best She Helped Me Out Got Me Deals She's Everything💖💖💖💖
India made my experience making a payment a pleasant one, her knowledge and guidance were fantastic, good job!
Migdalia is always willing to help with questions pertaining to the storage or payment was extremely helpful
They are very helpful and always been nice and courteous.
Amazing customer service with a staff that cares for their customers. Highly recommend. Migdalia is incredible and I recommend her location.
I loved this location great staff thanks to migdalia and india in the office !
I was very pleased with my visit to PS with Keisha and India. I was greeted with a friendly smile and a pleasant “Hi”. Keisha was very knowledgeable about her job and explained each step of the contract and the benefits that PS had to offer. Keisha helped me feel at home by giving me a tour of the facility. I believe that Keisha and India are a great asset for this company.
This place is awesome i love this young beautiful lady for Always doing her job
Keisha is wonderful! Very detailed and thorough! Got us in & out!
The Manager Keisha was professional,compassionate and went beyond her duties to ensure that my moving expierence was a pleasure. Its was her professionalism that caused me to use public storage although their was another company thT was more economical.
The space is great. The staff is knowledgeable
I had a great experience and was helped nicely today by Keisha
Nice clean place with good customer service.
Keisha was very helpful. I was in and out within 20 minutes with keys in hand. I highly recommend patronizing this location if you’re looking for quick and friendly service.
Migdalia and Michele were incredible! I had a terrible customer experience with Extra Space not communicating with me, but they were super informative, let me know the options, and they were kind.
Keisha was very helpful and explained all of the information that I need clearly and made the process easy and fast.
Friendly helpful Staff Members , always courteous and willing to help. Keisha and Migdallia helped me get acclimated and find my way around. Highly recommended.
Staff was very friendly and helpful. Everything met my satisfaction!
Muy buen servicio
Today I was given help by Stevie, who was very attentive and informative. She also had very good manner. Thanks for employing her.
Very professional and helpful. Zuri showed me around and made sure all my needs were met!
Very nice place to store your things at a good price. The young lady named Stevie was very nice, professional and courteous. She explained everything and answered every question that I asked professionally.
Stevi was friendly, courteous and very helpful
Very friendly staff and worked magic setting up my unit
Friendly staff and big help in getting storage
I came in to Public Storage today and the young lady Keisha was amazing she help me find what I needed very fast she was very pleasant I told her what I was looking for and she helped me find it....Thank you Keisha you were amazing
Stevi and Migdalia were really sweet and helpful. See you next month to pay my bill😁
Keisha was wonderful! - Ianthia
Keisha was very friendly and helpful with securing of the storage unit. She went out of her way to assist me.
Stevi was wonderful. Great customer service explains everything perfectly
Very lovely service
Stevi was great very respectful and nice helped us out alot
Erika thanks for you help me I'm happy with you gracias por tu a lluda eres muy amable gracias
Stevi was great customer service is absolutely amazing and was very fast and very professional.
Very helpful staff throughout process of contracting and securing unit. They make it simple to set up account for payment as well. Great customer service anytime you need something when visiting storage unit.
Stevi was very professional helpful. She went overboard to help us get in to our unit. She stayed slightly after hours to help us. We are now vacating and she was very pleasant and supportive. I really appreciate her because people don’t normally go beyond description to help Charles Johnson
Migdalia, is the best she recognizes her customers ,and even remembers my storage space. Great employee
Thank you to Erika & stevi for all their help today
Great customer Service, friendly staff. Overall great experience. Would Recommend!
Gracias Migdalia por toda tu alluda
Fast, easy, and friendly service.
Good employees to work with and excellent service
Kenneth was very helpful I would recommend this storage facilities to anyone that needs storage
Kenneth helped me get in and out... Great Customer service thank you
Migdalia is a wonderful employee she is always helpful and a pleasure to see when comeing in love hee
Not a good experience pricey but we needed the service, 2 months later a price increase made us move out!!! Not recommend.
Tube muy Buena atencion por la señorita micdalia
Maxine was very helpful & pleasant, great customer service!!!
Some areas are not clean smelling
The ladies are most definitely helpful mig and mekdes (spelling I hope is correct) are the nicest an helped me in many ways(elevator)😂 thanks ladies 😉
Migdalia is great. Always has a smile on her face and willing to help as much as possible. If you come to public storage on Hegenberger make sure to ask for Migdalia. Thanks for all our help.
Stored my things over the summer at 680 Hegenberger. There were rat droppings when I picked everything up. Don't store your things at this location. I was told that the construction next door caused a rodent infestation. Nothing is being done about it. Noticed that a lot of the reviews are from people who left their things there but have yet to pick them up. The customer service is great but that doesn't change the fact that you'll be left with rat feces in your things and the insurance you were forced to purchase won't cover it.
Mekdes was very friendly and ecplained all aspects.
Migdalia is the best! She always makes difficult situations easier.
Migdalia and Nikita were very amazing very knowledgeable and sufficient great customer service
The ladies were wonderful. Very helpful and friendly. I would recommend this business to my friends and family.
Love it awesome service 😀
Do you know if you are charged for the whole month if you move out that next weekend?
I LOVE THIS PLACE !! The staff was outstanding; they were very welcoming and very helpful. We requested 2 storage space and everything was perfect !! Definitely would recommend this place !! 5 stars well deserved
So about your service and like I don't know how to finish do it appreciate m e k d e s whatever service when I came to Hegenberger Hegenberger Public Storage I'll be up for sure cuz I'll be coming back again I'll tell my friends
Migdalia thanks for the great customer service
Exelent job we love it.thanks migdalia
Migdalia is great worker and very helpful knowledgeable
It a place u don't want to sleep in.
Mekdes was very helpful,very good customer service.
Migdalia is always pleasant and professional
The workers are very professional, kind, and understanding. Place always cleaned, and smells good. Just a way of saying thank you, you are appreciated
Mekdes was simply Awesome and resourceful
OMG...the customer service here is great...Migdalia is the greatest always so nice in a good mood great attitude and accommodate me when I most needed...I give her 5 stars ND plus...come and store your items here Make sure you talk to MIGDALIA YOU WON'T REGRET IT!!!
This place a clean and friendly place to store your belongings.
Are you open today
Great staff. Fast and accommodating.
James was really polite. I've enjoyed my stay and would recommend all people to use this public storage thanks guys.
The location on Hegenburger Rd in Oakland, Ca has the best customer service I've seen in a while. The associate that helped me, Jaymes, helped me way beyond my expectations. I would gladly bring my business to them, and refer them to friends and family.
Le'cena did a great job with helping us with a unit. She has great customer service. And was a wonderful job. Thank you le'cena
James an megdalia gave very good customer service .
Had a really great experience. Jordan was really sweet and I appreciate her for her assistance.
Friendly and helpful employees
Mr Jaymes is a wonderful Associate with Public Storage Thank you for assisting me today you're Awesome Thank you Rick In advance you get Five Stars
I went in to rent a unit and the staff was very helpful. I didn't have and problem with anything , A young woman named Jordan assisted me and it was a very easy process
Great service; Jordan was very knowledgeable and helpful.
There is a rat infestation due to another unit storing food in the unit and the property manager is not informing anyone. My unit is destroyed by rat feces and urine. Insurance they sell you does not cover the damages caused animal feces. Public health was there and discovered a rat dead in the hall... And many more after that.
Love her service and dedication it's a pleasure having migdalia service
The customer service was excellent, the attendant was very professional an pleasant.
Excellent service!!!!
Good
Clean, Fast and professional.i loved my experience.the peopl are very nice.thanks
Quick and easy service to set up and close out.
Luciana L was wonderful and pleasant. She was extremely helpful and would recommend people to her and this establishment.
Migdalia is super fast and helpful. Love this location!
I received great service from Josahawn.
La cena is a awesome person she has provided great experience when I come in.
I need my lock cut off same day but in public storage rules states that you have to wait and put into a request that can take up to 3 days. It's a day before Thanksgiving and all of my supplies where in my storage unit luckily Mau was very understanding went beyond her duties and was able to get in touch with the manager and get me in my unit she saved the day for me great customer service be on the duty
Marisel gave fantastic customer had us in and out thanks for the help
This was the most awesome experience I've had with Public Storage, the registration clerk India, was extraordinary awesome.
Thnk to the Property management that help me and my 5 kids things
Nice place
The best
This is my second time storing at this facility. The on-site manager (Migdalia) make you feel comfortable and at home (like family) with her warm and friendly demeanor, as well as the rest of the staff who are very helpful. I will definitely continue to use this facility for my storage needs.
I have been with Public Storage for 3 yrs
Very friendly staff. Quick and responsive to any problems I have.
Because have clean all place they're friendly crew also some time they got good deals
I had an excellent experience at the public storage and I will be coming back with my customers.
Dale was very pleasant and helpful!!!
Great team work
In the past I have dealt with many associates at storage companies with attitudes and acting as if they have a problem with someone making a late payment but when I went in to pro storage in oakland, associate Luciana was such a sweetheart, she notified me of partial payments I could make if I could not be on time and lose my valuables. I will continue being a customer if employees like this were as nice.
Migdalia was great thanks for all the help.would recommend everyone to bring ur business here
My time with public storage is with me
It's always been a pleasant experience every time I come to the location on hegenberger the ladies are wonderful always pleasant and very helpful I would recommend this location to anyone
Fast and efficient service. Thanks Guys.
Awesome ..Mau was really great at helping me with my paper work getting my storage bins.
Well the location is within eyesight of me so the location , gets four star from me but the fact that now my things are home to cockroaches I'm so not happy !!! I pay 130.00$ for limited hours access and cockroaches I wish I had a car I would go somewhere else .Yes the employees are friendly etc ...but that's not what I'm paying for ....and no individual alarmed spaces that's why they force u to pay for insurance .so if u find yourself between a rock and hard place ..YES U WILL BE SERVED WITH A SMILE BY FRIENDLY STAFF.Just remember their smiles when u start wondering how to leave those roaches behind and not move them into your new home
Friendly office workers. Monique was wonderful. She explained all the hidden fees that was not mentioned at the time I made the reservation.
Great customer service thanks to all the girls for their help good luck with the new job
was very helpful
Everyone is nice and helpful
Great place to store your stuff. Huge shoutout to Migdalia for helping me and my sister store our personal items safely and being so friendly and informative about everything. Thank you.
Om goodness these chicks are fabulous if you ever want storage please come here
I really appreciated the way Migdalia received us as new tenants, she's very hospitable. She made my experience fast and painless!!! :)
Summer is great!!
Public storage is great place to rent and has a great employee by the name of Mau she was very helpful and nice she was truly a pleasure to deal with!
My customers service at public storage on Hegenberger was excellent. The manager and Mavelva were so nice ... Thumps up to this location.
Mau was good. Great service and so nice. Thank you.
Amauri and india where great thanks again
Amauri gave me the best customer service and she was knowledgeable on my many questions. The staff were very friendly also thank you Amauri for everything
Great customer service migdalia
They were so sweet to me
SONJA HAD EXCELLENT CUSTOMER SERVICE SKILLS
Sonja was so much help and was very polite. I had to go there several times in 1 week and the customer service was always positive.
SONJA TOOK MY PAYMENT SHE WAS NICE AND SWEET GOT ME IN AND OUT GOT TO HAVE MORE WORKERS LIKE HER
The professional and friendly customer service provided by Sonja was fantastic. She helped to make my storage rental experience quick, efficient, and painless. Hats off to her! Thanks Sonja! Also, this property was the facility I chose for my storage needs and I am a satisfied customer.
loretta gave me great customer service she was very helpful and she also show me all of the great deals that came with my package
migdilia one word... awesome......
Excellent manager. Much needed help from her. Glad it was her anybody I couldn't see better then her.
Sonja is friendly and professional love it when she is in the office always with a smile on her face
Service was fast with Migdalia and I think the other lady was name Sonja
Great job sonja and migdalia....they were very helpful....need more employee lije them
thanks to Sonja for getting me.into the space that I needed. great customer service
I'd Truly enjoyed the wonderful customer service from Sonja, which was very nice with her customer service and professional with processing the paperwork. Got me in out, and done - Awesome!!!
I came in and right away Danielle helped me take a payment . great customer service to both ladies
had a great time
Nostalgia was great!
they were super friendly and quick made all the time to come back sonya was stellar !
Danielle Great customer service and very through and patient
Customer service was on point!
Evelyn is the best, if your looking for storage go to Public Storage on 2011 Marina Blvd. It is always clean and the staff is always helpful.
Migdalia, She is a very sweet person and helps to the best of her ability . She is an excellent worker,We love her.
The employees at this office are always friendly and helpful.
Outstanding customer services!
Danielle was extremely helpful and nice. Her customer service was great. Keep up the good work.
Came back to re rent from this location they have great customer service Migdalia and Melissa were helpful my first time around and great my second. Would recommend everyone to come rent from this location. Very clean friendly people
Thank god for MIGDALIA..IM SO HAPPY
Excellent service, we love this place. Migdalia is better than the best.
They're great. Love all the people who work here, especially Migdalia!
Mayra es una buena empleada mucho respeto
Staff was very helpful & courteous as usual!!
Danielle has great customer service was very help full her boss migdalia was great help full also will recommend for other people to rent here
Great customer service
The service her at this present date hass been fantastic.Migdalias customer service along with Jasmine has been the best.I would also like to state that I would recommend to all of my firends to this facility. Compa y needs to keep more people like Migdalia and Jasmine around
Nice and friendly service. Set up is quick. They were great on the phone too.
Great service! Dana was fantastic and very helpful.
Chontelo was great thank you for the fast service she was nice and got me in and out :)
Mayra was excellent she really helped me out and was very understandable Love it
Mauelua is a. Very helpful and is always nice to me.
Best service in town. Dana Chontello and all the managers here are great!
It was great experience ... dana helped me locate my gate code and much more.. willing to help and is very knowledgeable ... great pleasure to visit location anytime
Chontelo is awesome very helpful and has great customer service
Chontelo and Dana are always helpful and pleasant and I look forward to my visits.
Chontelo was an amazing help the best employee there thank you sooo much
Dana has excellent customer service and people skills. She conducts business as if she were a business owner. . She is knowledgeable and loves to help. I will conduct business long as she is employed at this location .... Thank you Dana and keep up the good work!
Dana at Public Storage on hegenberger Road Oakland gave me the best service I called on the telephone he was very professional you need to have more workers like her I enjoy the experience I had with Dana
Excellent public relations. Akiesha and Dana.
Dana and Akiesha was wonderful and very helpful...
Chontelo provided me with Great Customer! She went above and beyond to help me!
Chontelo is a great associate. Shes so sweet and so helpful! Thank you public storage.
I was assisted by Bruce. He was the most knowledgeable, friendly, professional and helpful agent I have ever dealt with using Public Storage which I have in the past a few times. I would recommend this location based on his professionalism. A lot of people do not know this location is open for business because of it's location. I informed them it is. Bruce provided me with a great space and the best deal. There were carts readily available and the elevator does not take all day lol!!!!! Previous locations had rude and "I'm only here to get paid" employees who never went the extra mile to assist. I truly appreciate Bruce's assistance and I told him I would give him a great review. Kudos to you Bruce!!!! Have a great day. Nicole
Chontelo is excellent in customer service at all time .
Visted public today Bruce and Dana were so very helpful. Thank u bruce and dana so much...xoxo
Bruce, tim, and ur district manager have been awsome since my time here.customer service at its best..above & beyond.thank you so much guys & happy holidays :-)
Bruce is a good service person if you need anything stored at public storage on hegenberger...
My actual storage location is in Richmond, CA on San Pablo Avenue but I have been living in East Oakland for the last 2 years so I usually pay my monthly fees here at the Hegenberger Office. Bruce and Marco are smart, intelligent young men and a joy to do business with. Every month when I show up I am met with a bright smile and efficient service. I am a former service rep for AT&T so I love seeing people who love people working with people. I look forward to seeing them.