Public Storage Self-Storage Units at 24905 Whitewood Road, Murrieta, CA

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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- RV Storage
- Small, Medium & Large Storage Units
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5'x4'Online only price$ 60/moSmall 5'x4'- Inside unit
- 1st Floor
$ 60/mo $75Best Price Label -
5'x5'Online only price$ 66/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 66/mo $83Best Price Label -
5'x5'Online only price$ 70/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 70/mo $87Best Price Label -
5'x4'Online only price$ 80/moSmall 5'x4'- Climate Controlled
- Inside unit
- 1st Floor
$ 80/mo $100Best Price Label -
5'x10'Online only price$ 91/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 91/mo $113Best Price Label -
10'x5'Online only price$ 95/moSmall 10'x5'- Inside unit
- 1st Floor
$ 95/mo $119Best Price LabelHurry! -
10'x6'Online only price$ 101/moSmall 10'x6'- Inside unit
- 1st Floor
$ 101/mo $126Best Price Label1 unit left! -
10'x4'Online only price$ 118/moSmall 10'x4'- Climate Controlled
- Inside unit
- 1st Floor
$ 118/mo $148Best Price Label -
5'x10'Online only price$ 119/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 119/mo $148Best Price Label -
10'x8'Online only price$ 128/moMedium 10'x8'- Outside unit
- Drive-up access
$ 128/mo $160Best Price Label -
10'x7'Online only price$ 130/moMedium 10'x7'- Climate Controlled
- Inside unit
- 1st Floor
$ 130/mo $163Best Price Label -
10'x7'Online only price$ 135/moMedium 10'x7'- Inside unit
- 1st Floor
$ 135/mo $169Best Price Label -
10'x25'Online only price$ 143/moParking 10'x25'- Uncovered parking
$ 143/mo $179Best Price Label -
10'x10'Online only price$ 147/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 147/mo $184Best Price Label -
10'x10'Online only price$ 147/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 147/mo $184Best Price LabelHurry! -
10'x10'Online only price$ 154/moMedium 10'x10'- Inside unit
- 1st Floor
$ 154/mo $193Best Price Label -
13'x10'Online only price$ 195/moLarge 13'x10'- Inside unit
- 1st Floor
$ 195/mo $244Best Price Label -
10'x10'Online only price$ 202/moMedium 10'x10'- Outside unit
- Drive-up access
$ 202/mo $253Best Price Label2 unit left! -
10'x15'Online only price$ 204/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 204/mo $255Best Price Label -
15'x10'Online only price$ 214/moLarge 15'x10'- Inside unit
- 1st Floor
$ 214/mo $268Best Price Label1 unit left! -
10'x20'Online only price$ 229/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 229/mo $286Best Price Label2 unit left! -
10'x15'Online only price$ 246/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 246/mo $307Best Price Label -
20'x10'Online only price$ 298/moLarge 20'x10'- Outside unit
- Drive-up access
$ 298/mo $372Best Price Label -
10'x20'Online only price$ 321/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 321/mo $401Best Price Label -
10'x23'Online only price$ 397/moLarge 10'x23'- Outside unit
- Drive-up access
$ 397/mo $496Best Price Label -
10'x28'Online only price$ 480/moLarge 10'x28'- Outside unit
- Drive-up access
$ 480/mo $599Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Murrieta
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Murrieta Storage Units Near I-215 and I-15
Storage units in Murrieta are located just off Los Alamos Road and the Escondido Freeway not far north of the I-215/I-15 split. Indoor storage units, climate controlled storage units and outdoor units with drive-up access are on-site in a variety of sizes. Just look for our Public Storage Orange rollup doors for plentiful self storage near Temecula Valley Wine Country.
In addition to storage units, we also offer vehicle storage. We have spots for car storage and larger spots for RV & boat storage. Lake Skinner and Diamond Valley Lake are a quick tow for some fishing or relaxing on the water.
Small Murrieta Storage Units
Golf club storage is available for avid golfers to tuck away clubs in a 5x5 storage unit after a round at California Oaks Golf Course. The public fairways are just over 3 miles from the storage facility for convenient pickup and dropoff of your golf bag whenever you want to play.
Avaxat Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at nearby Los Alamos Sports Park. Behind the athletic equipment, kites, hiking gear, picnic coolers, folding chairs and fishing tackle, store your holiday decor and off-season garments.
Medium Murrieta Storage Units
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. These storage rentals will hold two rooms full of furnishings and are great if you are renting your place out short-term and need to clear the decks. Bike storage fits nicely into these long storage spaces as well.
Waterstone at Murrieta residents and others sharing apartments nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen things. This size storage rental is great if you are downsizing, too, allowing you to keep furniture, lamps, mirrors, decor and clothing in one spot while you make decisions on what to keep and what to pass along.
Large Murrieta Storage Units
An outdoor 10x15 storage unit is ideal for stowing large canoes, kayaks and standup paddleboards because the drive-up access makes loading and unloading easy for frequent trips to Skinner and Diamond Valley lakes. There will be room to spare for equestrian equipment and all your camping and fishing gear along with the oars and paddles.
Homeowners around Vista Murrieta or Murrieta Valley High Schools planning a remodel can store five rooms of furnishings in a 10x20 storage unit. These large storage rentals can accommodate the contents of a three-bedroom home if you are between residences or new to Murrieta and still house hunting for your new place.
For larger renovation projects or when moving from a very big home, a 10x30 storage unit should be a good fit. These extra-large storage rentals are about the size of a two-car garage and can accommodate more than seven rooms full of furnishings.
Murrieta Public Storage has a full range of storage options to meet a variety of needs.
If you are still looking for the right self storage, we have more storage units nearby on Antelope Road.
At this Murrieta Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 526)
The staff was knowledgeable, as my friend and I needed to store books they reassured us that our unit size would be perfect.
Very roomy and neat compound. Great helpful staff. The climate control units make a big difference when storing long-term. However, they increase your rental drastically almost twice a year to almost double the price. Not good for long term. This has more to do with the corporate side, and not the local employees over there who are awesome. Aaron has always been helpful and is very professional with getting us what we need, since we've had several units over there for a course of about 10 years.
I was arrested for trespassing for helping someone else move there storage cause it was after hours charges were later dropped but caused me a big hassle lost my truck in the impound
Monthly price increases are Ridiculous after one year…. MAY 2021: Great online rate moving in. MAY 2022: Rent increased $27 per month (not including insurance)!? MAY 2023: Rent increased $27 per month (not including insurance)!?
Everyone providing 4/5 stars now (Just like I did when I signed up)...just wait until your year mark when your monthly payment increases by $26...and again the next year. Crazy! No explanation why, just a letter telling you it's increased. My family and I continue to checkout out of units and into another to lower our costs. We shouldn't have to do that. Ridiculous. MAY 2021: Great online rate moving in. MAY 2022: Rent increased $27 per month (not including insurance)!? MAY 2023: Rent increased $27 per month (not including insurance)!?
What is the largest units you have? I have s lot of stuff and would like direct truck access...
First time to get a storage, and im very satisfied with how easy and smooth the process turned out. Especially with the help of Monica. She explained everything well and was very attentive with our needs. Offered us the best deal and took time to talk to us and answered all our questions.
Miss Monica Was such a Blessing! I had no idea what I was doing. She made everything so simple and easy and was so understanding to my needs. God bless you. You are such a blessing Miss Monica & Miss Amber very kind as well very helpful & very kind ladies I was so blessed to have the most Excellent Customer service!❤️ Thank you see you the 21 ❤️Miss Mary Elizabeth 🌸
Late post but Monica is amazing and so professional. She really explains things in details and assists every step of the way. Looks to help you with your budget and the best offer. Monica, moving is already stressful enough and I really appreciate your candor.
Annie helped me out with signing up and answered all my questions. Thanks for everything, keep up the good work! Edit: 3/29/23 Increase of $24?? Really Am I getting more space? Ridiculous
Monica is great and very helpful!
Monica was absolutely helpful from start to finish. She was polite professional and assisted us without hesitation. She is definitely an asset to Public Storage. Keep up the good work Monica!
First off I'd like to say that the service at this public storage is amazing. Monica was the highlight of my entire day making the process of checking in to my first storage ever a very pleasant experience. Honestly if she is not the boss at the Whitewood location someone needs to give her the reins.. the place is very clean, the staff is very professional. I don't know how else to gloat but if anyone needs a storage talk to monica... and my second pass through there I met amber who was also exceptional to boot .. thank you both and I can't wait to come pay my bill, really can't stand bills and I still can't wait.."-)
Excellent Service!!!!!!!! FBI (HRT) ,Federal Bureau Of Investigation (Hostage Rescue Team) Family!!!!!!!
Monica and Chanel was a great help
The staff at the facility are wonderful! Chanel was so friendly and helpful, patiently answering my questions and going above and beyond to meet all my needs. Will definitely recommend.
Staff are so helpful, Aaron is so helpful and I will continue to do business here.
They have seggerated the renters into 2 groups the reg ones who have units any and everywhere that are n ot part of the new indoor storage space and everything is monitored as usually but you use an app to open the gate but the rest room and elevators etc.. are not open to all just the person's w indoor units.
Highly recommend this storage facility!! Awesome staff!! Great prices and top tier service !! Highly recommend!! 10 out of 10 -Lulu
Well kept facility. Easy to use app allows push button gate opens access, easy payments, messages and more.
Chanel and Annie helped me figure out everything today with the app. Great customer service
What are the size 10 × 10, 10×15,10×20 month rates?
So helpful and cheerfully helped even though it was almost closing time. Amber is the bomb.
Amber was so helpful! She had a smile the whole time, was very patient and explained everything!
They charge way to much, they are rude and it takes forever to unload a vehicle because they have one access door and my unit happens to be all the way at the other end of the block. Plus they have water fountains, but its just tap water and its warm. For the price I pay monthly, they should have a butler standing there with a bottle of ice cold water. Just saying. That's my opinion.
When you go and get a storage space there, the ladies are very friendly and will ask you to leave a good review for them. They make the renting process super easy and on the surface offer a really affordable rate. When we signed our contract, we were told it was $187 a month which was higher than we wanted but we still tolerated it. Then, after only a few months, our rate jumped to $255/month! When I asked about it, they said the mailed a letter - but I never received it. I open every piece of mail I get just in case something like this happens and I know I never got a letter from them because we would have pulled our stuff from our unit as soon as we saw it. This place is a scam, charging lower rates just to raise them and hope people don’t notice which worked on me for a couple months. They got an extra $68/month from me for 3 months before I caught on and I’m really upset. I’ll be canceling and pulling my stuff from my unit as soon as I’m able to rent a uhaul - probably this weekend. Before you rent, ask yourself if you’re willing to deal with their inconvenient price changes. Even $10-$15 more a month I would have understood, but in a facility with thousands of units I can’t understand how they needed to jump the prices up $68 in the middle of an inflation crises. This was my 2nd time renting a unit and loved my experience with a different company, but Public Storage just ruined it for me. I’ll store my items in my garage from now on.
Good storage with decent prices
Pleasant and very professional. Thank You Monica ,Annie and Aaron.
Monica was so helpful with my move process and getting the right storage unit. She was professional and super kind. The facility is nice. I’d highly recommend.
First time renting a storage unit at any facility and I’d like to commend Monica for helping me narrow down my options. Her knowledge and guidance through the entire rental process made it simple and painless. I loved her personality and attentiveness to my needs. She displayed amazing customer service, and it made a difference in my decision to entrust them with the storage of our things. Thank You Monica!
Monica the store manager was such a great help to us she was very friendly and helped us with our problem in a speedy manner I just want to say that I would definitely recommend this public storage to all of my friends and to those out there that aren't!!
The staff here was very helpful. I arrived jus minutes before closing and remained open until I was completely finished with my storage needs. I give 5 stars for their work ethic and customer service. Thanks ....
Super clean well maintained facility!
The manager Monica is amazing. I was not having a good experience with the unexpected price hikes but she helped me find an alternative. And was super sweet and professional. Annie was very helpful as well. Definitely the only reason I’m staying with public storage.
Monica and Aaron and trainee Annie are awesome!!
Annie, Monica and Aaron were all completely wonderful! Made the process smooth and easy.
Awful. Nice in the office but they can't really help you with anything. They double charged us on our first month so when we decided to move because I was told there was nothing they could do about it and the manager never could get back to me. Then they raised the rent on all the units. Ridiculous place.
Monica was very helpful and made sure i was taken care of.
Lulu made finding a unit very easy. She definitely gave me a welcoming and stress-free experience. Lulu is the best!
Lu Lu was awesome, very helpful and friendly.
Excellent customer service Monica B has been amazing!! Beyond professional and caring. Amber has been kind and helpful , I will be recommending this storage facility to many friends and family.,
Monica made my frown go upside down
Wow I had a wonderful experience with LuLu and Amber there customer service was absolutely amazing.. You have to go to Public Storage in Murrieta…
I have traveled really far to come to this site for the services. The manager Lulu was professional, knowledgeable and kind she made this rental experience worth the drive !! Thank you 💖
Clean, well-maintained facilities that are very secure. It has been a pleasure doing business with Lulu and the rest of the front office staff - they have all been so kind and thoughtful! The staff here really puts in a great effort to make sure that the customers are happy and that their possessions are protected
Someone I know has storage here and wants to stay anonymous they say that the facility is nice and that Monica is very professional and was helpful in getting them a lower price
Great Service!
2/7/22 Called the office to talk in reference to a "lein sale" notice on my unit and my only rent due is Feb 22. The lady in the office was very inconsiderate and rude. She said she didn't care about me moving my unit elsewhere. She said I had to pay March payment as well I argued my legal facts and she changed her story. She then said I was charged a 50.00 lein fee because I didn't pay the late fee (Jan), I was on the phone with Aaron when I made my payment and never advised me that if I didn't pay the 50.00 late fee I would be charge another 50.00 fee plus other fees at all. Very deceptive practices. I'm not paying my unit outside of the mouth due period! This is very predatorial and this matter will be submitted to the better Business bureau and my legal aid. ......7/11 UPDATE: I'm changing the rating because I see either one there are some improvements, or two, I didn't understand the nature of the business and what they have to go through and the things that they hear and excuses that they hear on a daily basis so after further consideration and my conversation today with the young lady at the office, I will have to humbly say that I think they do care and they're not out to just take everybody's property or to cause issues for anybody, they're just doing their job.
Lulu is awesome I give her 5 stars for her customer service im very very thankful for all her help
I've got my RV parked here in storage, I'm paying over $150.00 a month to park it in a parking lot. They have locking gates, and you need a code to get inside. That all sounds okay, except when I went to check on my motorhome it had been vandalized! They didn't even bother to lock it up when they were done! It was all locked down when I left it the first time. They had gone through all my belongings and basically trashed my place! I am still very upset by this, and feel violated!
I want to give a standing ovation to Monica at this location for her upmost awesome customer assistance addressing my concerns for my monthly payment app service! Her general customer service is A+ !!!! Thank you 😊
Thanks so much to Monica and Lulu!! These girls exemplify what customer service is all about. They made my experience fun and light hearted, really lowering my stress levels about this storage situation. I have employed many people in my business and they are who I would want to represent my company. Public Storage hit the lotto with these two, great job girls. I'll be back and share my experience. You both deserve raises!!!
This was the best storage experience I’ve ever had! Lulu, Monica & Aaron have been nothing short of helpful, professional & friendly. The storage building and space itself was clean and very well kept. The process was easy easy easy from start to finish. Highly recommend this location.
Despite the monthly rate & subsequent recent rate increase, I find the staff of Monica, Lu Lu, & Aaron to be rather professional & even quite engaging. They maintain a standard of cleanliness that makes the facility always inviting. And, Given the Corporate actually controls pricing, I've no complaints. I'm very pleased with the business relationship we continue to foster.
Thanks to Lulu Monica for helping me out and for getting me a great deal on my storage unit you girls made this experience a pleasant one. Thank you again for everything!!!
I love the storage & the staff that helped me their names are Lulu & Knot they are awesome.
Very professional and helpful staff lulu was very enthusiastic about her job and knowledgeable !! Thank you for all your help !!
Lulu Gave Me 5Star Service , Friendly, Fast, Best Deals Around Satisfyed Customer
Very nice storage units and LuLu was very helpful!
The two employees at the counter were extremely helpful and pleasant. Great customer service, plus they had the best rental prices out of the 4 facilities I called. I would recommend using Public Storage to all my friends.
I was very impressed with this place. Monica was super friendly and helpful!!! I have interacted with other storage facilities, and this was by far the best experience.
5 stars for LuLu and Monica. With amazing customer service and offer the best deals possible. Amazing!
Very helpful and polite staff
Lulu is very helpful and answered all my questions!
LuLu and Chanel were very helpful.
Monica was quite courteous and made the unit rental quick and pleasant. The unit and building were clean of which made me feel good about my choice to store at her facility.
Monica was absolutely phenomenal!! She was so patient with my indecisiveness. I had 2 reservations 1 for myself & one for my sister. She let me view each space offered, and helped me find the best option for the best price! Not to mention Aaron was awesome too, he made sure each unit was super clean as well!!! Thank you both for all of your amazing efforts & customer service!!! Truly grateful!!!
We are grateful for Monica, LuLu, and Aaron for their help. They are very helpful and friendly. Aaron spoke with us over the phone a few times before we moved in. Monica and LuLu helped us when we got there for move in. They really care and take pride in their work. The facilities here are very clean, big, and open. Easy access to units. Thank you!
I absolutely love this storage place! First the staff are super nice! Lulu helped me get set up and was so helpful from start to finish. The facility is very clean and well kept. The indoor storage building is also very clean, there are multiple employees on the property at all times and are all very friendly. The facility feels safe, quiet and is very accommodating. They also have great prices! I highly recommend this location.
Excellent customer service Lulu and Monica are the best Mike t
Thank you Lulu and Monica!!! You girls amazing. So pleasant, which more people had working skills like they do.
Great customer service nice clean facility and best of all good prices
I had been looking for a unit for a long, Al made things easy!!! I myself have difficulty with apps and online processes, Al walked me through step by step!!! It was quite the process for someone like me and Al was patient and wonderfully helpful the entire time!!! If I compare the professionalism of other companies to Al, I would honestly have to say hands down, it was a blessing to have him as my Public storage associate. Not only was the office nice, neat and organized, the facilities were as well!!! Al made my experience delightful, when I was dreading having to rent a storage space!!! Ask for Al if you are considering this location!!
LuLu and Monica are the best and are very respectful
Lulu and Monica are the best! Getting a unit was hassle-free and an enjoyable experience. The exceptional customer care they offer and the affordable prices make this facility top tier. I'd recommend to everyone, especially individuals who are seeking storage for a first time.
Great experience from check in to check out. This was my 1st time getting a storage unit and I am actually willing to try it again in the future. The place was clean, the prices were good, and the staff was always friendly.
Called for more information regarding storage needs and Monica was very helpful. She explained to me the sizes of the spaces and what would be the best option for my things.
Very impressed! Thanks Monica, you rock!
Moving and putting your things in storage is stressful for me. It was so much easier this time with the way I was treated by Lulu and Aaron in the office. Their kindness, helpfulness, and patience was very much appreciated.
They are great rates and Monica and her team went out of their way to assist us. The facility is also very clean!
Monica and her manager at the front desk were amazing. They were patient and Monica took the time to find me the best unit and explain everything about the facility. Thank you Public Storage, I will be recommending you to my family. Phillip
Monica, LuLu, and Aaren were absolutely amazing from start to finish!! Lulu happily helped me with my initial reservation and welcomed me to the PS Family via phone call! Monica perfectly assisted me with ALL of my paperwork, gave me a great tour to my unit, and even aided in adding additional services to my account! Aaand Aaren was there for me and my team to get in the facility, as well as help me with my lock! This Team Is Top Notch 5 Stars!! Thanks Again PS Family For All Of Your Hard Work & Dedication!!!
Got junk give us a call Essential Junk hauling
Nice new facility, Mona and Lulu were very helpful.
Very wonderful customer service. Thank you Monica and Lulu
Public Storage made storing so easy. Lulu showed us the perfect size unit for what we needed. Access to our unit was super easy. They even have convenient access to dollies for moving our heavy items.
Lulu and Monica made sure that my entire process was as smooth as possible!!! Would recommend.
I'm currently renting a 10x10 unit and I can't say enough good things about this property and staff. Also they have the best prices in this area.
Clean, storage place secured very good
Worst storage ever. I was double charged and couldn't get management to correct the issue. I paid $700 for one month of storage due to the error.
Lourdes is awesome super sweet lady!! Clean safe and secure spaces !! She took the time to show me around the facility, explained everything thing it was so easy thank you so much Lourdes !!!!
Amazing experience, very clean, air conditioned facility. I would rent a space immediately again if I needed to! Monica was the one who set me all up when I first rented the space. She was extremely professional, had so much patience and explained all my options. Lulu assisted in closing my rental and she was professional and poised! Extremely satisfied!
Because I was moving to a smaller home, I needed to find a reasonably priced storage facility in the Temecula/Murrieta area. I did a ton of research on prices and was shocked at the differences from one place to another. Some were downright rip-offs... they really were, blew my mind. Not only did I have a bunch of boxes and other things to store, but I had a baby grand piano which added to my problem. I looked at all the 10x10 units in town and found that public storage was looking like the best deal. I gave them a call ( first spoke to Lu Lu and later Maria) and I have to say the customer service was really incredible. Lu Lu walked from the office to the new building to measure the elevator for me. I was worried it would not fit or handle the weight of my baby grand. She gave me all the specs, weight loads included.. I actually thought to myself most places would ever do that... lol ... but they did. I was sold on this place because of that. I immediately made the reservation online and was TOALLY blown away by the follow ups over he next 48 hours. I got several calls o see if I had an problems with registering my reservation application and if I need an other help. Maria was he follow up person and was also so helpful and go me all sored with pricing, etc. So not only was he customer service first class, but the pricing floored me. It was $30, $40, $50, $60, $70 a month cheaper than he other places I called. PLUS, I got my first month free. I got a less expensive unit on he second floor(so what, it takes an extra 3 minutes to get up there, really no biggie) for a full $100 per month cheaper than the most expensive competitor.... that's a DEAL, I don't care who you are. In this economy, that's a HUGE savings. When I visited I met Arron the manager, as super great guy and he got me fixed up with a couple free push carts, that totally made he unit loading a breeze. Thank again Aaron. Overall, between the amazing customer service, caring staff and the unbelievable deal I almost could not believe getting storage was so painless... and pretty dang reasonable. Even though I had to buy a $20 lock for my unit (extra) I'm saving so much money, honestly that's really not an issue, at all. Don take my word for it, call LuLu, Maria or Arron, you will see what I mean... what a great team and a super bunch of helpful folks. I usually never write reviews, but I got treated so well here, I just HAD TO. I've been in business myself a long time and feel customer service and customer satisfaction are so important today, so when I have a truly great experience as a customer, I really appreciate it. Thanks again to all in the office there, great job! I'll be telling anyone who wants to know how great you guys are down here.
This review is for Lourdes and Monica. As as soon as I walked in through the door I was greeted with a smile and a hello. These ladies are very sweet and professional. I also got the first month of storage for 1 dollar! Not a bad deal. Thank you ladies for such a pleasant experience.
Lulu, Aaron and Monica were very helpful and kind. The units themselves were very secure and clean.
Great location and staff! Very clean and well lit storage structure. Special thanks to the front desk employees - especially Lulu - for her super helpful assistance with our unit. She went above and beyond in helping us. Thanks, Lulu!
They up the rent every two or three months. Beware
Lourdes did a wonderful job she helped me and my husband find a storage space with a quick and easy process! Super clean, friendly staff recommend!!
Staff and manager are friendly and welcoming. Very clean facilities. I enjoy using the Bluetooth feature on the app to access the gate.
😋lulu monica to lady's at the front desk were the best very helpfull they both had grate personally
This is the best storage place !!! The ladies Monica and Lulu , helped make my move easy ! Friendly service is what appreciate the most! Hands down best storage center in Temecula/Murrieta area!
Lourdes is awesome! <3
Lourdes and Monica were very friendly and pleasant at the front desk/office. I had been with Public Storage since 2019 and my experience has been great. Never had a bad experience with customer service… The prices going up suck 👎🏽 but guess that’s to be expected in this business… But overall no complaints!
Monica is super friendly and very helpful with any questions I have. Highly recommend this facility.
You can access your storage unit whenever you want through the app and contains all your information plus extra features. Great storage options, security and the staff is very kind, would highly recommend!
Lourdes great costumer service
I Yelped this first because I didn't know I needed to Google review. So, the fact I am completing another review is an obvious detail about how awesome I find this staff and facility. I am computer savvy but I had I was kicked out of my on-line reservation. I believe it was my error. When I spoke to Monica on the phone she offered to help me finish it when I went to the office. So Monica was super helpful. Aaron, the manager< was 100% involved and helped me access my unit. I was unfamiliar with the process. On another day Lourdes was also helpful. So, many businesses have staffing shortages. I believe that is unfortunately the case at public storage. BUT a customer would not even know it because of the super excellent staff support. I have had a unit at another storage unit that was "highway robbery" and public storage is not. And I have another current storage at another companies units. I would move everything to Public Storage but I am not that motivated; I am lazy:) The purpose of this review is to highlight the excellence and efficiency of this storage property. Thank you Whitewood Public Storage.
I have no problem with the staff. Maria and Lulu every visit have been helpful representatives it's just unfortunate that the company they work for is trash.
This storage facility is great by far., I recommend their services. Good staff with excellent customer services!!! 👍
Monica was just amazing. She was extremely friendly and very informative. They gave the best rates and on top of that gave a great deal. Everything was clean and up to par.
Lulu and Monica are the best part of my experience first time buyer and they made it feel like family. But they need a golf cart so you don't have to walk to your storage. Love u gals thanks for the help
Everyone is so friendly and helpful. The place is really clean Monica and Lourdes were very patient with me
Best service I have had. Thank you Lourdes, you are the best.
Just rented a 10x10. The place is clean and Monica at the front desk was super friendly and very helpful. Storage area is nice and well ventilated. My only suggestion would be to somehow allow your customers to make carts available for use after hours, other than that it’s great!
Management staff is helpful, overall rocky experience but it’s on the mend. Aaron is nice, patient, and helpful.
Great service by Lourdes! Great price for storage, highly recommend!!
Clean, locked and gated!! Friendly service too. I would like to add that yes they are friendly and accommodating however, they raise their rates "Every Year!" Seriously every year!! Even during a time when people are sick and dieing or loosing their homes because of the illness, they charge you even higher prices!! Just keeping it real folks!!
Monica helped me out today getting a 10x10 unit she was extremely helpful polite & knowledgeable. She let me known she was a new hire but her professionalism was nothing but excellent. Thank you Monica!! Jasmine sousa
Monica was extremely helpful in getting me all squared away for my move and with storage. Means a lot especially being a veteran its always good to have your stuff locked away and secured. Thanks!
Lulu & Monica are the best! They made me happy. Turned a bad moving experience into a positive one. Fun and friendly. I would hire them for me! They are what customer service is about and my loyalty! I'll be back just for them and that property. Thank you, Greg D.
2 stars is for Public Storage only but Monica at the Murrieta site we give 5 stars!!!. Because she fought for our rent not be increased. Do not know how Public Storage gets away with raising the rent after being there just 5 months. Rent prices are already too high and when they raise it it's not a few dollars, it's $100!! Thank you Monica for being understanding and fighting for us!!
I went to this location with my husband a few days ago to get some pricing and we received the best customer service from Monica. She was very courteous and paid attention to our needs.
Very friendly people and clean storage units.
The staff was professional, personable, and knowledgeable. The manager(owner?) of the property called us back within the hour of leaving a message and answered all of our questions. He was very friendly. When we were getting our storage unit, Monica and Loulou, (front desk women) helped us every step of the way. The units are clean, dry, and look brand new. They have a gated security system and the temperature control building only allows you to access the floor your locker is on. I feel very safe leaving my items here.
I highly recommend this location!! They are going through remodeling and there was some confusion but they still managed to be pleasant and very kind. Great staff here and awesome customer service.
I just received a storage unit at public storage. I Encountered a professional representative that helped me his name is Aaron. He was extremely professional and compassionate to my needs. He enjoys the work in which he does. He made the rental process smooth. The process of my rental was in an expeditious manner. Aaron I said thank you again. I forgot to get your last name, but he knows who I am talking about. Hortensia
Great and quick customer service! Aaron was the best. Helped me out to the truck with boxes. You can get boxes here and what you don’t use you can bring back for a refund. 👍👍
If every company had someone like Monica working for them this world would be a better place! She made my whole day better with her stellar customer service. Also the place was clean and well maintained. A1 across the board!
The best customer service!! Lulu, Monica and Allen helped us out and answered all the questions we had. Highly recommend public storage off of Whitewood!!
Two of the best customer service people I have ever met, Monica and Al! Super friendly and went above and beyond their jobs! Monica walked us around making sure we got what we really wanted! Al helped explain extra details and provided his honest opinions which I really appreciated! Not many people do that now a days so it was refreshing! Two great employees and without them our experience would’ve been not as great! Thank you guys for helping us today!
I highly recommend Public Storage, the Whitewood location rocks it top of the line!!! Monica and Lulu were so helpful, went over and above to clear up some questions we had. We never rented before, they made the process so simple with a few laughs along the way!! See these girls, they are awesome!! We loved our experience there!! Thanks again girls!!!
Great place! Lulu end Monica were great. They got me set up and going in less than ten minutes. Super friendly and professional. Highly reccomend!
Outstanding Location Monica, lulu and Manager Mr. Aaron, we're Great!!!!!!!!! They are Professional, Kind Big Smiles and willing to help you with all your Needs!!! I would advise Everyone to come to this location. they put my Mind at ease and I was able to get the unit I needed!!! The Prices are Great! There yard, is clean, with loads of Cameras. Their Security is Very Great! I'm glad I chose Public Storage! And you will to, once you come here! Thank You! For all your help, kindness and understanding!
I called for assistance and spoke to Monica at public storage on whitewood in Murietta, she was so nice and helpful, very knowledgeable and took care of my concerns quickly and efficiently.
Lulu and Monica did a great job today !!!
Muy bien
Property is nice and clean and Aaron is a very good manager.
UNBELIEVABLE!! My experience with AL at the Public Storage off Whitewood Rd in Murrieta just made my day! I was having a bad day throughout the day with the other facilities available in town, but this man just brightened up my day. I wish there was more of him. Took his time to walk me through the process and my garage. Very professional, very nice and very welcoming. He keeps everything clean and spotless. I will recommend this man for his customer service, cleanliness, professionalism etc etc etc. I’d stay at this place just because of AL. If you see this, Al, I hope you’re having an awesome just like I am. THANK YOU!!
My girlfriend and I needed a storage unit during our move and Big Al was the man to help! Great service, friendly and reliable.
Clean and safe
This place is horrible. I have to walk all the way around just to get to my storage. It’s been 3months and these guys have the funds to build a new building but not put in door knobs for easier access..
Excellent customer service! Chanel is extremely sweet and made the whole process super easy for me. Will definitely be recommending to friends.
Very nice and helpful
Chantay, was very helpful and knowledgeable Great customer service we need more people like her.
The service from Chantay is always feiendly and professional!
A great place to rent a storage hands down! Excellent customer service with very cleanly property inside storage units and out. I couldn't haven't Hoped for a better location and facility to keep my personal belongings safe and sound. I will definitely recommending this place to all my friends and family.
Chantay is the best very helpful.
Chantay was absolutely wonderful.5-Star gold standard service. She made the whole setup process super easy. Both professional and knowledgeable. I would highly recommend asking for Chantay.
Absolutely amazing transformation. The staff, Carla and Aaron, really complement each other and both are very eager to assist customers. I am loving the remodel. It looks great! Keep up the good work guys.
Carla is amazing! 10/10 would recommend this place for storage. She made the process of purchasing a unit super quick & easy. Was always there to answer any questions we had. Every time I’ve spoken with her, she’s went out of her way to assist me.
Great place.
They really snag you by the misleading $1 first month advertisements and with the financial situation people are in regarding the pandemic- you would hope that they would do a senior, veteran or even AAA. Lastly the storage place is under construction but dont expect any communication from them One positive note The staff really trys to make things better. Aron and Carla are great.
Although the facility is under construction, it is well maintained and I received professional service from Carla. I am grateful for staying here
Carla and Aaron were extremely helpful and informative. I was in and out within minutes. Thank you for all your help.
Customer service is great has very good service from Carla and the facility is under construction so so little rough right now but I think it’ll be great .
This place is so clean and safe. And on top of that it seems they are expanding their storage to have more space. Also Carla is outstanding personality .her and A-Aron treat this place right! Ha...A-Aron please sstaye here. "Umm sir its Aaron " What'd you just say to me!
Clean enviroment and a secure facility. Carla was very helpful
Karla was so accommodating and professional.
Looks like they are remodeling it
Well where to start. All employees I have dealt with have been amazing, friendly, courteous. I will have to say Carla was by far amazing and determined she did everything possible to resolve my issue which she did. Thank you Carla so very much. Which leads me to a down side to some policies they have in place. When it comes to updating information and or changing username/email and password. It should not be necessary to have to go in person to do that, sometimes the phone number you used to open your account gets changed, forget username what ever the case maybe like out of state where the closest public storage was 2 1/2 hrs away and was expected to drive that just to change my email when all I needed was a password reset which no one would do for me.I understand if someone was tryin to remove stuff from a unit but when someone is trying to give up to date information to pay the bill and access their online acct in order to do so it should not be that difficult and inconvenient then charge them a extra 10.00 for having to call it in when all you have to do is punch a few keys. I really wish you would rethink that part of your policy. Now I’m done with my rant and with the help from Carla who I can’t thank enough I can access my account.
This place was very clean and customer service was amazing Carla was amazing out to check the unit right away. If I ever need to rent a storage unit again I am choosing them.
My sister and I had a wonderful experience here and Carla was very helpful through the entire process. -Amanda
Great customer service! The facility’s are always clean whenever I go to to the front office or my unit.
New management onsite. Very helpful. Answered all my questions and made the rental process pleasurable. Wasnt pushy and listened to my needs. Will always use public Storage for my storage needs
I love it here the employees are super nice .I highly recommend this public storage
Thank you Natalie and chantay
Natalie was amazing
Thank you Chantay for helping me make my payment! You made it super fast and easy. She is extremely professional! so happy to do business with you guys
Customer service was amazing. Chantay was very helpful and polite. She also took her time with me. Thank you!
Chantay was so helpful when I called, when I came in she was professional and went out her way to make sure everything was up to standard. Thank you Chantay!!!
Professional & awesome staff Chantay & Jordan did a great job helping us!
Natalie has been for years and everytime we get the best service
Natalie was very helpful
It's new. Great inside storage
Natalie was great
I love this place it's always easy to do business with them the girls in the office are very efficient at their jobs .
Facility is great
Natalie Gave Amazing Service. She was very Helpful and informative
Jordan was friendly and knowledgeable. From start to finish he went above and beyond. Thanks for your help Jordan. Natalie was also Amazing. Service is always great and the facility is kept up
Natalie was Amazing. Great service. I’ve been renting here for years. The storage place to trust
Chantay and Natalie were great
Natalie was great
Natalie was fantastic
allowed me to use the bathroom and was very polite, great community service
Natalie was amazing very informative
Property is great
Went in to make a payment, Chantay was more than helpful and patient while assisting me! Property is always clean and Chantay is always professional!
Natalie gave excellent service
Natalie was wonderful
The staff was great
Natalie was helpful
Natalie and the staff were amazing. Awesome employees
Staff was great
Natalie gave terrific service. She was very helpful and informative. The facility was the cleanest I’ve seen as well. Great deals
Natalie was amazing
Natalie was the bomb. Super helpful
Natalie was great
Staff was great
Natalie was wonderful
Natalie was perfect
Natalie was very intelligent and great
Nice storage spot inside the building. The hallway was wide enought to bring my motorcycle in there. No a/c in the building though. I was not happy when I signed out of the spot and they inactivated my gate code and closed the office. I was stuck inside until someone else came along.
Property was amazing. Thanks Natalie. Great service
Natalie was fantastic
Very good service and I feel very safe out my thing here because I know there always someone help me guard it. Thank you
Natalie story was amazing
Staff was great. Thanks Natalie
Natalie was amazing. Great deals. I have 3 storage with them
Natalie and Aaron Rock!
Great facility. Natalie was great
Natalie was fantastic
Natalie was great. Clean facility
Natalie was great. Nice girl
From start to finish great service. I wasn’t sure on the size to obtain for my items. The young lady at the front desk was helpful and didn’t mind showing the two units. I was provided many helpful things to keep in mind as I’m using this unit as an interim place before I move to my new home.
Natalie was Amazing. I’ve been storing here for years. Great service and deals
Natalie was great. Fast friendly service
Natalie was Brilliant. Service was great
Natalie was amazing. Great deals
Natalie was great. She hooked me up
Natalie was amazing.
Natalie was absolutely Great. Great prices and Great services
Natalie was freaking awesome
Natalie was super helpful. Great customer service
After a long and stressful move from out of state I wasn’t able to make my reservation time. I thought to myself, “I’m not going to be able to get this done today”. The young lady at the front desk not only made accommodations for me but assisted me in picking the appropriate size storage unit for the amount of belongings that I had. She displayed great customer service and professionalism. Thank you Natalie for making my chaotic move much simpler.
Natalie gave terrific service
Natalie and Aaron were great
Natalie was great
Had some issues with the person at the front desk but the manager called and resolved it. She was very frustrating overall and hung up on me. Be advised that they charge you $19 for a lock. No exceptions. Also now you can actually rent online rather than reserving which was very confusing.
Natalie was fantastic. Great service
Natalie was just amazing
Natalie was great
Jennifer was so awesome and friendly super helpful with all my questions and so funny❤️ loved the customer service
This is how storage should be done! Thankz
Nat and jen were great
Natalie was the best, great service
The girls are fabulous when I go into the offices for any I need.
Natalie was amazing
Natalie and Jordan were great employees. Very friendly
This location is definitely super clean Jennifer and the girls are very helpful I surely recommend this place to anybody looking to store
Natalie was great
Natalie was fantastic. Really lovely person and was thorough. Nice clean facility
Had a great experience very nice customer service and explained everything clearly and easily as well as quick and efficient. I would definitely recommend others this public storage and Thank you Jennifer for your kindness and great personality.
Natalie was Amazing
Natalie was very helpful and such an easy person to talk to. She gets the job done. My husband even likes her.
Jennifer was helpful and this was a great place to rent.
Natalie was great
Natalie was amazing. Great deals
Jennifer was awesome!!! Very friendly and knowledgeable of the storage units.
Natalie was very awesome and considerate
Jennifer was great - quick and super friendly
Natalie was excellent
Great!! Very trustworthy!! Was charged once for being late! They even "Charged $55 to stop lein!" Totally uncalled for because I communicated with them at least once a week as to "when they'll will get their "PAYMENT!" That IS why "Only 4 Stars!!
Great service.. Jennifer is the best she explained everything to detail and was super sweet. Ask for Jennifer!!!
Jennifer was awesome and very helpful
Natalie was fantastic
Natalie was great
Natalie gave terrific service. We always chose public STORAGE
Good service
natalie was wonderful. great service
Natalie was great. 2nd time renting
Thank you Natalie
Natalie gave great service. Thank you for your time
Is just ok
Natalie was very helpful. Facility was great and great deals
Natalie and jordan was Great. From the prices of the facility to the customer service was great
Natalie was fantastic
Natalie gave great service. 2nd time renting
It’s a great facility Thanks Natalie
I just wanted to thank public storage for the awesome customer service we got yesterday my husband was looking for a storage unit outdoors they were able to get him in the same day for an appointment showed us around and got us a perfect spot for our enclosed trailer I want to thank them for the awesome customer service they had given us I would highly recommend this place thank you Natalie for all your help
Natalie gave terrific service
Great deal natalie was amazing
Natalie and Taylor gave terrific service. I definitely recommend renting here
Natalie was amazing . Great service
Usuall
Natalie was fantastic. Great service
Amazing experience. I rented a unit last year and when I needed another rental I came back to Natalie who helped me with all of my needs.
Natalie was great and the facility was clean
Jennifer was incredibly helpful! Thank you for showing me around and helping me find the best unit for my needs. Highly recommend!
Natalie was amazing
Great place. Great staff. Fair pricing. Customer service is excellent.
Jennifer was super helpful. They had a special which made it perfect timing. Spaces are clean, dry, and close to home.
Jennifer wax very helpfull on my rental..
Jordan was very helpful.
Jennifer helped us get our storage unit on Sunday. She was professional, personable and had great customer service skills! The facility is very clean and seems very secure. So happy we chose this place for our storage needs!!!!
Great staff! Exceptional service!
Jordan gave fantastic service
Great customer service, always a smiling face in the office no matter who is there. Recently Jennifer and Jordan were there to assist me. The facility is clean and I feel safe on the property. I would highly recommend this place to friends and family. 5 stars!
Great facility. Property was very clean. Jordan and Jennifer were very helpful. Got me an easily accessible space which is what I wanted
Great Place to store your stuff at w/ friendly staff there to help with your needs Thanks to Jen & Jordan
Great storage facility, Jennifer is really helpful.
Thank You Jordan for your hard work and dedication. Its hard to find passionate people about their jobs. Gave great service and highly recommend storing with Public Storage
Very clean and friendly, security is tight which is appreciated and prices are super reasonable!! First month only $1?? Yes please.
Jennifer and Jordan are awesome! They are very helpful and friendly and great for business!!
Clean and safe
Price goes up every year with no improvements, broken raingutters
Natalie gave 5 star service. She's amazing
Facility is great
Terrific service Natatlie and jordan
Great service
Natalie was great
Natalie was freaking amazing. Thanks for your help
Natalie and Jennifer are so helpful whenever I go into the office. Thanks!
I had an issue that was resolved quickly and to my complete satisfaction! Aaron, the manager, was professional and courteous, he listened and validated me.
Natalie and Jennifer were great
Facility was great
Extremely professional and kind. Amazing customer service. Highly recommend. Been using this Public Storage for years with no issues.
Jennifer did a great job
Natalie was super cool
Big and clean storage facility. Jordan was very helpful. Thank you
Storage facility is great big problem is they're always raising prices on you so it can get pretty expensive
Natalie was super wonderful
Natalie gave amazing service
Natalie and Jen gave great service
Natalia was amazing
Great SERVICE
The cleanliness is only superceded by the staff they are all ways in a good mood always very helpful it's the best storage vasilty you can rent from there prices are very competitive if not the cheapest I cant say enough good things about them
Jennifer and Natalie were the bomb
Jennifer was great. The easy access made everything quick. The storage unit and the surrounding area are Clean and well maintained. I would definitely recommend this location.
Natalie was super helpful with our Rv
Great friendly service! Thank you Natalie for your help and guidance!!!
Natalie gave great service. Very helpful in a stressful situation
Thanks Natalie
Thanks Nat
Natalie and Gina was great
Natalie and Jen were amazing
Thanks Natalie
Munchies stuff was safe and secure after two years away!
Natalie was great Jennifer is a wonderful help. Great customer service
Natalie was great
Great service
Thanks Natalie
Thank You Natalie for your fantastic service. Very professional and nice.
Natalie was super cool and great service.
Natalie and Aaron provide excellent customer service, a pleasure doing business with :)
Natalie and Aaron were great
Natalie was super friendly and helpful. She went over everything and was patient. Great labor day deals too
Natalie was super professional and helpful. Great service
Thanks Natalie
Thanks Natalie
Natalie was great. Terrific service
Natalie was amazing
Natalie was amazing. She waited for me
Natalie was pleasant
Natalie and Jen were Amazing I did not put this positive comment on this google review nor did I give this facility a 5 Star review for anyone the saw the previous review. After we emptied our storage units I went to the office to notify them we were leaving. I was asked by an employee if I could look something up on my iPad on Google maps. The employee took my iPad and proceeded to give this facility a five star rating and added the positive comment. She said “This would help people find their facility” I would in no way recommend this facility. Our rates were raised on a regular basis. The facility is not 24 hours. We have run into some polite employees however we have had our share of rude employee.
Natalie and Jennifer were amazing
Great storage space
Mary Ann was outstanding, very patient and accommodating. Her enthusiasm and customer service was awesome.
Clean fair super cool manager
I love this storage, mary Kay and Aaron are great and are great people, people. I like that they always have storage units open and keep the area clean and secure formor belongings. We’ve been using this storage for over two years and would not switch.
Natalie and Jennifer were Amazing. Both Girls were very professional and helpful. Great Deals as well
Good customer service. First month free. Later access to storage unit till 9pm not 6pm like other places. Monthly fees lower the majority of other places. Very clean.
Natalie gave terrific service
We had such a great experience here and Mary Kay understood our time urgent need for a unit. She worked with us to get the best price and deal and was so nice! Place is immaculate and I felt super safe here as well. I would recommend this property to anyone looking for storage in this area. They also have a huge RV storage area as well!
Aaron and Mary Kay were just wonderful! Friendly and professional. We were in and out in just 15 minutes with all we needed. Great location, excellent service!
Thanks Natalie
Showed up 6 mins prior to 6pm when they closed. I got stuck in traffic on my way after leaving work early. The doors were already locked and the employees just sitting at the desk. Mary Kay already had her vehicle pulled up running outside her door. I knocked on the door and she said it to late come back another day. I understand I was towards the end but I was still there prior to them closing and it is not easy for me to leave work early, it takes almost a act of god. So I have to yell through the door and say it’s not even 6pm yet. They finally open the door and I say I’m sorry but I had I take off work to even get there in time as I work from 6am-7pm. So she says “what do you want” I told her I needed another storage unit and she begain to tell me that it takes 30 mins for the process so I had to go. Being I have already done this process with them before I know it takes about 5-10mins. After arguing and her telling me she would have to walk me a 1/4 mile to the freeway to show me the unit and the paperwork takes 30 mins she finally had the other employee take me to see the unit. We walk 7 units down from the office and there it is we go in and do the paperwork and I’m done in 8mins. Seriously? All while getting attitude from her the entire time. I ask who the manger is the end she says it’s her. So I ask for the owner she tells me it’s corporate and smirks. Great way to treat your customers. I wouldn’t ever rent from this type of person if I didn’t need a unit so close to my house. Plain out rude and disrespectful.
Natalie Gave Terrific Service. Public Storage is the First place I go
My visit with public storage was great. I loved it here and it was my first day!!! Specially the employees Aaron and MK they are very respectful and nice. Very good customer service. Love it! I recommend this place for anyone in the future!!!
Been here for going on 10 years, always awesome service and Mary Kay is the best.
Natalie was Terrific. Great service
I rented my unit on Tuesday this week and was so impressed with the facility. The person in charge, Mary Kay, was so knowledgeable, pleasant and helpful. I was very frazzled because my move had to made so suddenly and she walked me, patiently, through every single step, told me what options I had and gave excellent answers to my questions. The facility is so clean!!! So different from every other storage facility I had looked at. Access is easy and the hours are long enough to have ready access. I have to say it again -- thank you, Mary Kay!
Natalie and Jennifer were super Helpful. Thanks
Mary Kay is the most cordial clerk. Natalie rocks too. Staff is always Happy
Mary K was cleaning outside the property and stop to give me great service
Jennifer is awesome! She’s always there when we need her. Very friendly.
Natalie was amazing! Great place to rent
Camille and Jennifer were very helpful and, I had great service from the moment I arrived, until the moment I left. She even walked me outside and showed me how to use my gate code. I was very impressed by Camille. If you ever need storage go in and ask for her! I would definitely rent from her again!
Mary Kay gave great service, this was a great location
Natalie rock's
Jennifer was extremely helpful and fun! We were in and out quickly and moving our stuff in no time!
Mary Kay and Camille gave excellent customer service. Very helpful.
You have SO much "stuff" you can't get rid of. Aunt Claras presents...the bunny suits she keeps making you, because she thinks you're still four. Aaaall those gifts from the Inlaws.🤤 😕Public Storage KNOWS!!😓 Thats why you can rent a nice SPACE from them for your "stuff"....and STILL keep pleeenty of room for your sanity at home!!!!! 🤗
Very rude customer service , I walk in at 5:47 pm , I had reservation , employee said we are leaving . She asked me come back tomorrow and of course I couldn't I was leaving the state, she proceeded to apologize and did not want to help me!!! I was shocked she did not want to help someone who walked in before closing time. I'm never using this company again they lost a return customer!!
Mary Kay and Jenn have always worked very hard to provide me with the most I formation so I can make a selection that fits both my storage needs and keeps things easy on my wallet. The units are always very clean and secure and I wouldn't put my belongings anywhere else!
Great customer service mary ford, was so helpful and polite. Would recommend to anyone who goes to ask for her personally.
Natalie, Mary, Aaron, Jennifer, And Camille Are Awsome workers. Great deals and service
Camille and MK very good service
Natalie and jennifer gave great service. Were vacating now but if we ever need a unit again Public Storage will be our first choice!
Camille was a great help and appreciated her time getting the unit i wanted
Natalie and Jennifer gave great service
Natalie, Mary, And Jennifer has the best customer service. They made the experience pleasant. Thanks
Camille is great at her job. She was very helpful and courteous! Thank you Camille.
Thanks Nataliebfkr all your hard work Amazing!
Natalie and Jennifer were really efficient and the facility was clean Great place to store
Natalie was amazing super sweet and fast
I just want to say that Mary Kay makes it happen. She's professional, happy, compassionate and always has a positive get her done attitude. Keep up the good work Mary Kay. Good prices. Thank you!!!
Natalie was excellent
Staff is nice but the facility "nickel & dimes" you w/ insurance, lock purchase, and phone charges (when trying to pay by phone). Not a good price for what I got, had to choose another facility.
Camille and Jennifer are freaking awesome!!! I walked in and they lit up my day with their beautiful smiles and outstanding customer service!! Way to go guys, I'm moving out today but if I need storage again it will be you guys!! Go check out Camille and Jennifer at the Whitewood location!!!!
Thanks natalie
Natalie a d Jennifer were very nice
Natalie and jen were great. Been renting here for 6 month. Great service
Natalie was very helpful. Her Dedication to her job shows that Customer service still Exists! Thanks Natalie!
Natalie was amazing. Efficient in customer service. Stored a both locations and the property is always clean. Thanks
Natalie was helpful and the rental process was easy
Aaron helped me get set up in a very clean unit. He was very friendly, courteous, professional & helpful. I'm very satisfied about my decision to use this storage facility. Thank you Aaron!
Natalie jen and marykay Rock. Great service
Natalie and jennifer were super awsome. Very funny girls
Natalie and Jennifer are very helpful. Been renting here for 8 years!
Natalie was great. Very considerate and patient
Mary Kay and Aaron were terrific! Extremely kind, effeciant, fast and so caring! My positive experience with staff made me say "this is the facility I will use
Natalie was very helpful. She stayed later to help move in
Natalie is amazing
Mary Kay as well as all other staff I spoke with were always very helpful, friendly and professional. This facility was by far the cleanest and most well run facility I have used for boat storage over the last 10 years. I highly recommend using this Public Storage facility for any of your needs in this area.
Natalie has the best service. Please ask for her!she treat you like family
Natalie and Jen were very helpful. The process was easy and the rates are great
Mary Kay, Jennifer and Natalie are always helpful and professional when I come into the office. Really great place to store your belongings.
Natalie is one of the most friendliest employes.
Natalie and Jennifer have the best customer service. A very good honest buisness
Natalie was excellent. Very loveable and sweet. GREAT service and prices
We had been with them for years with no problems. Mary Kay was always friendly and helpful. She always went out of her way to assist us. However one day we had to move more of our belongings into the unit since we were relocating. We had one day to do it. We went to the office on a Sunday to get a new lock and our gate code was verified. However later that evening when we arrived with our uhaul we were locked out. Because of the girl's incompetence from earlier that day we couldn't move. We had to keep the uhaul, we had to miss work, and we had two less people to help move us. They cost us several hundred dollars! I will never deal with a public storage again!
Natalie and Jennifer was super sweet. They went over all the information. They made us feel at home. Moving was very stressful but they were very helpful and made it better
Natalie was very sweet and helpful. She deserves 5 stars
Natalie was Amazing
Natalie was very helpful and sweet. She went over all of our questions and made us feel at home. Thanks Natalie
Natalie was very nice and welcoming
Aaron was very polite and courteous. The office was very informative made me feel very comfortable during my experience.
Aaron and mk are awesome!
This is by far the best storage place in town. Mary Kay and Jennifer are beyond fantastic. They both made every visit enjoyable. Thank you ladies .
Thanks natalie
Thanks Natalie. You rule!
Natalie and marykay were super nice and helpful. When I rented my unit, they answered all of my questions and made sure I was aware of when my payments were due, and assured me that if I had any questions or concerns, that I could call or stop in the office anytime! Best storage experience I've had, I will definitely recommend Public Storage to all of my friends and family in the future.
Natalie was great.
Natalie was great super helpful and it felt like family
Natalie was very helpful. She explained everything and made sure our needs were met
Natalie and jennifer are awesome!! They were so helpful!!
This location is great thanks Natalie
Natalie and Mary are super helpful. They make your stay here amazing. Come rent
Natalie is an excellent worker
Natalie was very professional and clean. Rv parking was perfect
The staff is very helpful. Thanks Natalie
Very polite and very clean facility great place and secure
Natalie was very helpful. This is my second time having a storage unit here and both times have been an easy process!
Natalie was super awesome . Facility was clean. She was very professional and nice
Natalie was super sweet and courteous. She was very thorough. Thanks public storage
Excellent customer service. Pleasant staff. Thank you
Natalie was super sweet! very professional and helpful. she treated me like family and made sure all my needs were met. thanks Natalie
Natalie was super sweet. I accidently reserved a parking space online and she helped me find the right size for me. Great prices too
Natalie and mary kay were super awesome. Thanks ladies. Great service
very good services nice girls good customer services thank you for all help.
natalie was awsome. very friendly from start to finish. and great prices
natalie and mary was great.
Natalie was Awsome. great service
Great job Jennifer. Very knowledgeable
The staff and service was amazing. Thanks Natalie
Jenn & Mary Kay are hunky dory!! Jenn took great care of me. Thumbs up to them. Good place for your storage needs.
Easy and fun. Thanks natalie
Public Storage is the best storage facility in my opinion thats why we refer our customers here!!
natalie was awesome
Natalie was very sweet and helpful. Its hard ti fins good customer service
Natalie and jennifer were extremely helpful. That place is clean and well kept. Very reasonable prices
Natalie and jennifer were really sweet. They were alot of help. The storage and process were easy
Jennifer was great. She went over everything fully. The process was easy and simple. Thanks Jennifer and Natalie
I just want to say that I highly recommend public storage! The customer service is great and the prices are always reasonable. Natalie was awesome to work with. very friendly and sweet.
Natalie was super helpful. rent here its very awesome
Jennifer was very helpful. gave me a grand tour even though I'm a current customer. thanks Jennifer and Natalie
Jennifer at public storage was extremely efficient in answering all my questions and was very delightful to talk to.
I visited this location last week, shortly before they closed. Mary Kay and Jen were phenomenal....I can't say enough great things about them. They were knowledgeable, professional yet friendly and extremely pleasant. Overall fantastic facility and staff. Highly Recommend!
The best service thank you
By far, the cleanest storage facility i've been in. The staff was friendly, courteous, and very eager to answer any questions I had. GREAT JOB JEN!
Natalie & Jen are Wonderful! Beautiful too......
Natalie and mary are very nice people they are ways helpful and have always taken care of me. The facility is very well maintained and is very organized. I welcome anyone to come rent
Very profesional, friendly and assitive in helping set up storage for my sister who is moving to Cali from out of state.
Natalie and Jennifer had excellent customer service. Very sweet girls
Helpful Information
Natalie was very helpful
Fast, efficient and helpful. Clean and not pushy, all the things I look for in a storage facility.
Great and friendly service, clean facility. Mary Kay was awesome, made the process smooth and painless. Thanks!
Public Storage is an awesome place if you need a storage place (in Murrieta). Mary Kay and Victoria are such great employees. They were sooooo nice, lots of fun and very accommodating. They work to help you out anyway they can. The Storage area has a great security system and is emaculate !!! So clean and air controlled. We highly recommend this place. John and Linda Tyner
Just got a storage space for my travel trailer. Mary Kay was very helpful and pleasant to deal with. She showed me around the facilities and answered any questions I had. She was very professional and easy to talk to. I was prepared for the worst, thinking that the process was going to take forever and that the person I was dealing with wouldn't know much except how to sign their name. That definitely was not Mary Kay. I will definitely be recommending Public Storage to my friends.
Thank you, Mary Kay for making it an easy process and for being so friendly.
Mary Kay and Victoria were both very helpful and friendly. I arrived right before closing and signing up took a bit of time which made it necessary for them to work past their normal closing time. Their attitude remained great and I felt like they were truly glad to stay and help me out. Service like that is rare these days.
Mary is awesome and has great customer service and Alyscia is great too these ladies are the best.
Awesome... professional....courteous. ..friendly.. these are just a few words to describe Public Storage. Mary Kay and Jennifer are hands down, amazing to deal with. They always go the extra mile to accommodate my public storage needs. Especially Jennifer.
Great customer service! Very friendly and accommodating! Couldn't ask for more!
Great customer service and very friendly. Everything was explained to me. I would recommend them to anyone.
Mary Kay was awesome and gave me all the information I needed. I would recommend this place to all my friends and relatives!
Met with Mary Kay. She was extremely helpful and accommodating. She helped my find a spot for my RV. I'm glad I came here first.
Called a day in advance and spoke with Mary Kay. She was full of energy and answered all of my questions, very professional. I show up the next day to get my new space and she introduces me to Victoria. They give me a tour, I move into my spot instantly. Paperwork was 40% ready for me once I was ready to commit, from the time I sat down, then to sign my paperwork and make my first months payment it took 20 minutes and I was out the door. Great Friendly Service. I think I just made two new friends. Thank you ladies!
Two thumbs up to Jennifer and Mary Kay.
I've parked my work truck here for 3 years and never had a problem. The facility is always clean and maintained. Anytime i go into the office, Liz is friendly and willing to help. She handles any problems or questions with a smile, super nice!
Great service from the staff, especially Mary Kay, I keep a fleet of vehicles at this facility and whenever an issue arises as they sometimes she helps me get the best possible resolution and keeps me happy.
The staff here at this storage is without a shadow of a doubt... a breath of fresh air...Liz the manager on site is not only helpful, proficient but always with a smile that makes your day turn around no matter what. I sometimes go there just to see her smile. The site is always clean and problem free. If your looking for a storage unit or RV parking than this is definitely the place to go. There are several other storage units that are closer to me than this one but i go there because the customer service is remarkable. Thanks Liz for a wonderful experience more people should learn your customer service skills always a pleasure... Thanks Taz