Save Impression

Address

22221 Hathaway Ave
Hayward, CA 94541
0.52 miles away

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-324-9872

510-324-9872

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-324-9872

510-324-9872

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 60/mo $75
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $122
    Online only price
    $1 first month rent

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x15'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 115/mo $144
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 115/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 115/mo $144
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 119/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 119/mo $149
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 157/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 157/mo $197
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 181/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 181/mo $226
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x23'
    Online only price
    $ 187/mo
    Online only price
    2nd Month Free
    Large 10'x23'
    • Climate Controlled
    • Upstairs/elevator
    $ 187/mo $234
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x16'
    Online only price
    $ 189/mo
    Online only price
    $1 first month rent
    Large 10'x16'
    • Climate Controlled
    • Upstairs/elevator
    $ 189/mo $237
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 209/mo
    Online only price
    $1 first month rent
    Medium 10'x12'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 209/mo $261
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 221/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 221/mo $276
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 293/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 293/mo $366
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 177)

February 25, 2024
Google Public Storage Jose Magaña
Nichol was very helpful and friendly. Muchas gracias
February 25, 2024
Google Public Storage Plusho Slusho
Nicole was wonderful and very helpful. She made this transition extremely easy
February 25, 2024
Google Public Storage Jose Hernandez
Nicole was super helpful thanks
February 25, 2024
Google Public Storage Valentin Vazquez
Nichole was super helpful and kind. She was able to answer all our questions and concerns. I am happy and grateful for her help . 10/10 service 😁👍
February 21, 2024
Google Public Storage cristian gonzalez
Ecxelente servicio Nicole and Michelle muy recomendable muy exlenets personas y con muy muy buena actitud de ayudar en todo lo que necesites
February 19, 2024
Google Public Storage Allen Hui
I was moving storage units from one in San Francisco and Cecelia and Nicole at the Hayward location on Hathaway helped me through the process. They were friendly and courteous, showing me all my options, and the facilities were clean and safe. I hope to be a tenant at this location for a long time.
February 14, 2024
Google Public Storage Kiala Proctor
Marvin and Nicole were very helpful in our rental process,they explained everything to make our visit quick,and efficient highly recommend!
January 30, 2024
Google Public Storage Tom lowery
Clean and safe mgr is friendly and efficient. A joy to deal with. All of the mgrs at all locations should be as good as Nicole and Lisa
January 29, 2024
Google Public Storage Natalia Mendoza
I was shopping around for storage units, went to a handful of places and they were all OK, but this place was the cleanest, most organized. Prices are really great. Nicky and Nicole were awesome! Very helpful and explaining everything, walked me through some packing questions, and also walked me through using the phone app. Gave good vibes! 1000% recommend
January 8, 2024
Google Public Storage Sarah DeAnda-Cervantes
Staff here are great! Cecilia walked my family & I around to look at the different sized units. She was super nice & very helpful. She made upgrading our unit a breeze. Nicole was also very helpful!
December 3, 2023
Google Public Storage Jose Guzman
Nicole
November 30, 2023
Google Public Storage Lidia Escobar
Me atendieron Bien mi me puso me pusieron intérprete se portaron bien amables y me gusta la
November 29, 2023
Google Public Storage Rony Castanon
Amazing Service and fast and so professional by Nicole. She is so awesome and also so helpful 🙏🏼
November 24, 2023
Google Public Storage Roselin Khelawan
Property manager Lisa was soo helpful!! Although busy, she took time out to show us a new unit and check us out all while being the only person there. 5 star customer service!!
November 21, 2023
Google Public Storage Sean O'Connor
The staff at this public storage facility are some of the best that I have ever worked with in many years. Their commitment to ensuring the customer's needs are met is crystal clear, and they demonstrate this with every interaction that I personally witnessed. In particular, they are extremely fortunate to have Nicole and Tracie on your staff. They were great to work with and made sure that we were satisfied. HIGHLY recommended!!!!
November 20, 2023
Google Public Storage Angela Stevens
Nicole & Tracie had excellent customer service the best ever highly recomend
November 14, 2023
Google Public Storage Robert Lederer
Nicole was great 😃 ty
November 5, 2023
Google Public Storage Jestyon Fitzpatrick
Indoor air control storage. Need code to access. Storage open until 9:00pm
November 2, 2023
Google Public Storage Hannah Hanson
Jackie was very kind and very professional, I highly recommend this public storage.!😁
November 1, 2023
Google Public Storage Antonio Perez Ramirez
I'm very Very , Happy with the service and attention this lady Nicole helps me with all the progress, she is definitely a Exelente and professional Perzon, thanks a lot
October 28, 2023
Google Public Storage Marie Marie
Thank you so much Mika for making everything fast and easygoing
October 15, 2023
Google Public Storage Aaron Joseph
Nicole was very helpful and courteous from start to finish and made the move in progress very easy. I will definitely recommend my other colleagues to come here for personal and business use.
October 6, 2023
Google Public Storage Manh Ho
Nicole was very helpful for me in the whole move-in process and went above and beyond to get me all set up when I was ready to load things in my unit. She made sure that I knew how and where to access and also went over all of the amenities of the facility. Nicole keeps things very clean and organized and I would recommend this storage facility to anyone looking!
October 6, 2023
Google Public Storage Norbert Howard
Public Storage personnel Nicole and Mika are outstanding !!! Outstanding Customer Service.
October 6, 2023
Google Public Storage Felipe Abas
Mika and Nicole help me and provided me with excellent service to get me going and on my way… highly recommend coming to this Public Storage if you need help getting a storage unit.
October 3, 2023
Google Public Storage Mark Vaka
She is amazing she help us clearly everything thank you very much she is so kind
September 28, 2023
Google Public Storage Jake Modica
Nicole did a great job earlier this week, when I transferred from my existing storage into a larger space. Great customer service!
September 22, 2023
Google Public Storage Maria Cristina Spaulding
Mika provided me with excellent excellent excellent service.
September 20, 2023
Google Public Storage Morgan Delarosa
Nicole & Jackie were amazing! Got me the best deal & we’re so great at interaction. Nicole is thorough, she will cover all your bases & questions! Wonderful service.
September 18, 2023
Google Public Storage Ash Bubbles
Nicole was amazing! Have been stressed about personal issues and issues with my storage and she helped me out and assured me everything was fine, excellent customer service! Thanks for making my day!
September 17, 2023
Google Public Storage Miguel ojeda
Nicole was nice
September 5, 2023
Google Public Storage Marcelino Sanchez
Nicole and Mika es una persona muy amable les agradezco mucho gracias
September 2, 2023
Google Public Storage Billy setino
August 29, 2023
Google Public Storage Tien Hoang
Couldn’t process payment or rental agreement online. Came in and was greeted my Nicole who gave me a smooth and easy experience! Also gave me a tour and how to get to my storage unit easier ! Also a plus that it’s clean and close to me !
August 28, 2023
Google Public Storage Carlos Romero
Thank you for all the help both ladies Were very helpful and generous I will definitely recommend Public storage
August 27, 2023
Google Public Storage Lance Montoya
I was helped by Nicole. Very helpful and friendly. She made the experience very quick and easy.
August 27, 2023
Google Public Storage Nyda Peña
I was helped by Nicole and she was so helpful and kind. She gave us all the information we needed and showed us to our unit. She made the process super easy!
August 22, 2023
Google Public Storage Aura Gereda
Nicole Ella nos atendió muy bien good customer service
August 22, 2023
Google Public Storage dev dock
Nicole was great; superb customer service, super nice and helpful. Thank you
August 17, 2023
Google Public Storage bryan flores
Wonderful customer service provided by Nicole and Paula, very friendly and helpful!
August 11, 2023
Google Public Storage Jeremy Rose
Nicole consistently delivers exemplary performance, exceeding expectations in every aspect of her work. She consistently achieves and often surpasses her targets, demonstrating an unwavering commitment to achieving excellence. Her results are not only consistently exceptional but also delivered with efficiency and precision. In summary, Nicole is an invaluable asset to your organization. Her exceptional performance, leadership abilities, effective communication, adaptability, and unwavering work ethic make her a standout employee who truly deserves a raise. Her contributions have consistently exceeded expectations, and she has demonstrated her dedication to the growth and success of your organization. It is without hesitation that I recommend Nichole for a well-deserved raise, as she undoubtedly has a positive and lasting impact on your team and the entire organization. And Melvin, a key member of the team, has consistently demonstrated remarkable qualities that make him invaluable to the organization. His exceptional work ethic, attention to detail, and unwavering commitment to excellence have significantly contributed to the success of Public Storage. Melvin's proficiency in handling customer inquiries, problem-solving skills, and ability to maintain a positive and friendly demeanor are truly remarkable. His exceptional interpersonal skills create a welcoming environment for customers and foster long-lasting relationships. Melvin's dedication to going above and beyond to ensure customer satisfaction is truly praiseworthy.
August 7, 2023
Google Public Storage Lorie Valle-Yanez
Nicole and Robert were amazing to work with. Professional, friendly and efficient. I was extremely happy with their level of customer service.
August 1, 2023
Google Public Storage Essie Adams
Nicole did a good job helping me she showed me how to use the App and it was very easy and user friendly
July 29, 2023
Google Public Storage Dan Coleman
Great facility. Well maintained and clean! Easy to access. The staff, Nicole, was very nice and showed us around, how to access, and how to use the Public Storage app. We really appreciated how friendly and top notch the customer service was from Nicole and the team!
July 29, 2023
Google Public Storage Candice Phillips
I had been at my storage unit for over an hour alone getting things out of my unit . I noticed after I had already put everything back I didn’t see my lock . I opened my storage back up and it wasn’t anywhere in site . I was not about to take all that stuff back down looking for a lock so I noticed it had just hit closing time . I ran to the office and the door was locked but Micheal and Nicole was super nice and understanding about me buying another lock . I appreciate them so much because they actually didn’t have to open the doors for me . If I could give them 100 stars I would . Thank you both so much . Definitely made my day better
July 25, 2023
Google Public Storage Carlos Salazar
Nicole is great. She guide us thru the whole process. She is amazing person and a great asset to the company
July 25, 2023
Google Public Storage Omar y luz Amaya
Nicole has helped me for today very good service
July 15, 2023
Google Public Storage Benjamin Levin
We love this location. It feels very safe clean and secure. The staff is also so friendly and helpful. Nicole was amazing and so helpful with my elderly mother and I even though it was minutes before the end of her shift she went out of her way to help us. Thank you again Nicole!
July 12, 2023
Google Public Storage Miguel Guerra
Nicole and Latoya they are asome very friendly and helpful whit me
July 4, 2023
Google Public Storage Yeiconsteven Ruedagiraldo
Nicole's good service
July 4, 2023
Google Public Storage alexis olaya
Very good attention and advice Nicolle
July 4, 2023
Google Public Storage Jeisson Gutierrez Giraldo
Excellent attention from Nicole
June 26, 2023
Google Public Storage jessica johnston
Never been More pleased with the help and concern and care about our welfare from a public storage Nicole was awesome she helped us with all the questions anything we had needed she helped us showed me the units went out of her way thank you Nicole
June 6, 2023
Google Public Storage franciscojavier rojasgarcia
Nicole was very nice and I am comfortable with storing my belongings here
May 2, 2023
Google Public Storage Clarence Wong
Nicky is wonderful and helpful. I am grateful for her customer service and this is a great place to store your stuff. Check it out.
April 29, 2023
Google Public Storage Lee Berg
Nicole, and Marvin were friendly, knowledgeable and competent. Thanks to them I had an excellent experience
April 24, 2023
Google Public Storage Yuqin Wen
I called many storage offices trying to make a decision. Public storage agent on phone was so impressively professional and patient answering my questions, to help me do price comparisons. I happily chose this one located in Hayward. Nichole was the staff there greeting me. She is super familiar and efficient with her job, and warm and professional. This location has brand new storage, two floors, with temperatures control. You will like this place and lovely Nichole.
April 23, 2023
Google Public Storage ruben chavez
Nicol was great help
April 22, 2023
Google Public Storage Ball Hater
Excellent service. Nicole was a great help and very enthusiastic to meet my needs. Would highly recommend
April 14, 2023
Google Public Storage Mike Jones
April 12, 2023
Google Public Storage Abdul Muaz
Very helpful customer service by Nicole. She was helpful in guiding us in the process of renting a storage unit. The place is very accessible and clean.
March 31, 2023
Google Public Storage Brenda Kesler
I am moving my mom across the country and had never rented a storage facility. Although there were some glitches due to software requirements for scheduling, Nicole and Marvin were champions at working through this with me. They were also very on top of things and called me when they noticed I hadn't moved in on the start date (the driver was still en route) - great, attentive customer service.
March 31, 2023
Google Public Storage Xinyi Ge
Nicole and Marvin are just super great! Very friendly and knowledgable. They make my move-in very smooth!
March 30, 2023
Google Public Storage Juan Rocha
Good service
March 29, 2023
Google Public Storage The Sunglasses_guy
Nicole has been very helpful in these past couple weeks while we work on the facility. She is one of the nicest associates we have encountered out of the many locations we visit.
March 29, 2023
Google Public Storage Alex Sanchez
Marvin and Nicole are the best !! They helped me load in my things from my storage without even thinking I pulled my back muscle and made it so much easier . really thankful for you guys :D
March 27, 2023
Google Public Storage Laurie Quintanilla
Best customer service I have ever gotten from a storage facility staff! 100% percent recommend! Nicole and Marvin are amazing!
March 26, 2023
Google Public Storage Gregory Bluitt, Sr.
Nicole, was very helpful, kind & professional.
March 26, 2023
Google Public Storage Rose Barnes
I am so glad I chose this storage, clean , good price and did I Mention Nikki. Kudos Today March 26, Nicole was so helpful as always. She is so professional each time I come. Thank you Nicole. 👏👏👏👏👏👏👏👏👏👏
March 25, 2023
Google Public Storage Panda Bear
Great customer service. Very helpful with information.
March 25, 2023
Google Public Storage Victor Quintanilla
Been storing my items here for about a year and I couldn’t be happier with Nicole and Marvin customer service. 🙂
March 25, 2023
Google Public Storage Blanca Quintanilla
Nicole and Marvin are so great! We are so happy we chose this location to store our items!
March 24, 2023
Google Public Storage JB W
I'm a person who asks ALOT of questions before making a commitment. Marvyn not only answered all of my questions with more than a one word response, but he did so without the 'come on dude...' vibe. The manager Nicole was hands-on to allay my concerns about security without me having to ask (literally walked with me! I mean a manager who actually manages🤯). Moving can be a very stressful ordeal. I'm happy to say that this was the best part.
March 23, 2023
Google Public Storage Michael bell
Lisa and Marvin. Very Friendly and helpful Excellent job!
March 17, 2023
Google Public Storage Eduardo Prado
Marvin and Nicole were very helpful and assisted my every need! 10/10
March 3, 2023
Google Public Storage Deborah Yabusaki
3/3/23 I came into Public Storage to rent a storage unit. The customer service that the team member provided me with and even walking through the process of showing me a unit to get me ready for renting a unit when I move was great service. The team members have great understanding and a lot of patience, ☺️. They are very knowledgeable and friendly. I would recommend this location that is on Hathaway Ave on the corner of A" street, it's in a very good location across the street from Costco and right next door to a tire shop. They provide you with great customer service and very helpful.
February 20, 2023
Google Public Storage Basil Sagmit
Excellent customer service! Nicole a very detail orientated onsight personal. Beautiful job. 5 stars
February 20, 2023
Google Public Storage Mark Lesher
Nicole very Friendly and helpful Excellent job!
February 18, 2023
Google Public Storage Elizabeth Sanchez
Nicole was amazing. Very thorough and delightful to work with. She is surely a great asset and represents your company well!
January 31, 2023
Google Public Storage samson oka
Great thanks for the help
January 30, 2023
Google Public Storage Peter Nghiem
Nicole is very helpful and attentive to my needs. My rental application process went through very smoothly thanks to her. Highly recommended!
January 28, 2023
Google Public Storage Roberto Galindo
Very helpful people thanks Nicole
January 28, 2023
Google Public Storage Kenya R
I had a great experience at this facility. Nicole was very helpful and attentive(: Would definitely recommend
January 22, 2023
Google Public Storage Channa Chhim
I had the best customer service from Nicole. She’s friendly, professional and very attentive. She took the time to show me the available units on each floor. She was very detailed in explaining the process of entering the unit and all the safety features on the premise. Thank you so much Nicole for your help today. Your customer service skills is much appreciated!
January 15, 2023
Google Public Storage Jay
Nicole a very capable and professional person made me feel comfortable and safe working with your company I APPRECIATE YALL THANKS
January 9, 2023
Google Public Storage Jonathan Gloster
Great customer service and very helpful and knowledgeable of explaining details an A-Plus for me I recommend anybody to go to the public storage here in Hayward
December 10, 2022
Google Public Storage Curtis Ross
Nicole and Marvin are awesome and amazing
December 7, 2022
Google Public Storage Javier M Palafox Palafox
Nicole is a very pleasant and professional property manager who took very good care of me. Thank you so much.
November 26, 2022
Google Public Storage Lynn R
Staff is very accommodating.
November 26, 2022
Google Public Storage Priscilla Yarbrough
November 18, 2022
Google Public Storage A B
So far so good. Everyone was extremely nice and accommodating.
November 11, 2022
Google Public Storage Jorge Garcia
Buena atención y muy limpio el lugar
November 11, 2022
Google Public Storage Jaylene “Jaylene4” meola
November 4, 2022
Google Public Storage Jason Yang
Great service and great price. Special thanks to Nicole. She is really patient and informative.
October 25, 2022
Google Public Storage Robert Sedillo
Awesome service from Peggy and Nicole that’s only reason I came here actually need to I went to another storage and I came back because of Peggy and Nicole
October 25, 2022
Google Public Storage Shanice Johnson
Great friendly and knowledgeable customer service from Nicole and Peggy! Both were attentive and understood my needs! Love it here! The kind of service you are secure knowing your valuables are in good hands.
October 21, 2022
Google Public Storage Mike Martin
Indoor storage. App access.
October 8, 2022
Google Public Storage TO MUCH
AN EMPLOYEE BY THE NAME PEGGY TAYLOR HAS SUCH GREAT CUSTOMER SERVICE SHE IS A GREAT ASSET TO YOUR COMPANY
October 6, 2022
Google Public Storage Michael Theis
Peggy was the most helpful public storage representative I have encountered thusfar. She made me feel like my business is important to her. Public storage would be best served if Peggy were in the hiring department. She truly understands the meaning of customer service.
September 30, 2022
Google Public Storage Ariyana Hernandez
Had a great experience FINALLY from Nicole! Very sweet kind & very helpful with everything I needed help with! Glad I ran into her
September 30, 2022
Google Public Storage Josue Alcantar
Bennie has great customer service
September 30, 2022
Google Public Storage Mack Selig
September 30, 2022
Google Public Storage Monica Jisele
I was helped by Nicole she was extremely helpful and kind
September 25, 2022
Google Public Storage Jorge diaz
Tristán and Nicole great customer service! Very helpful in showing us new storage space… super friendly!
September 25, 2022
Google Public Storage Alejandro
Nicole and Tristan were great and communicating and providing me with all my service needs. Great help and the property is clean and made for a comfortable storage space
September 20, 2022
Google Public Storage Priscilla Yarbrough
ok
September 10, 2022
Google Public Storage DeSheay Jenkins
The staff are definitely friendly. But the loading bay is so damn small, and there are never any carts available. I would not recommend coming to this public storage.
September 8, 2022
Google Public Storage ricardo devisate
Tristan was very attentive and helpful! Storage is clean, and provides all the merchandise you need for storage.
August 25, 2022
Google Public Storage Gary Gomez
Excellent customer service by Tristan very secure location has climate control also which is cool definitely would check it out
August 24, 2022
Google Public Storage Amanda Nicole
Peggy and Marvin were a great help today, and made sure I was taken care of.
August 11, 2022
Google Public Storage jesa H
Best storage experience I have ever had- I have tried out over 10+ storage facilities in the area and this place by far has the best staff. They are all extremely helpful and professional and understand customer service.
August 2, 2022
Google Public Storage Alexandra Gonzalez
Poco espacio para estacionamiento
July 7, 2022
Google Public Storage C. L. Santiago
DON'T RENT HERE, DON'T RENT HERE, DON'T RENT HERE!!!!!!!!!!! RIP-OFFS!!!!
July 3, 2022
Google Public Storage Thomas Kuhn
June 6, 2022
Google Public Storage Michael Martin
Clean, modern storage facility.
June 5, 2022
Google Public Storage Yami Henry
The store manager at this location was amazing. Moving is very stressful for me, but finishing up my unit registration and moving my stuff in was the easiest part. She was very attentive, answered all my question, and nice!
May 25, 2022
Google Public Storage Hayden Castagno
Thanks Chelsea and Marvin
May 17, 2022
Google Public Storage shahilzr
10/10, I was working with Jasmine and Chelsea who were extremely helpful in figuring out a cost-effective and flexible solution to helping relocate quite a few things.
May 11, 2022
Google Public Storage Marshawn
April 30, 2022
Google Public Storage Gexis J
5 stars for Marvin who helped my mom and I find a unit here at this location. He was very informative, helpful and went above and beyond to check off all the needs/wants we were looking for in a unit. Marvin was very patient, friendly, and called me back in a timely manner when I left a message regarding the reservation we placed. But just a heads up, the loading zone/area can get busy and tight because there's not a lot of space. You might get stuck if a car is parked behind you.
April 16, 2022
Google Public Storage Edgar Martinez Rico
March 16, 2022
Google Public Storage Angela Willis
March 10, 2022
Google Public Storage Natasha Mobeen
Average
March 6, 2022
Google Public Storage Cynthia Rutter
While I was at this place of buisiness I think it’s just ran terrible but there was two lady’s one Nicole and one sharifa who were so nice and helpful then there’s this rude big lady who I think is the manager she’s just rude and nasty the bathrooms are always locked n the elevator never works it’s to expensive for that lil space n have people treat u however I’m going to be moving out asap
March 5, 2022
Google Public Storage T Te
Evelin and Marvin, outstanding job!
February 26, 2022
Google Public Storage D C
Clean, accessible, secure. Manager Tristan was very knowledgeable, polite, helpful to explain and answer all my questions. He took the time to show us the storage units and guided us through the application process. We completed everything and we were out the door in less than 30 mins. Great initial experience!
February 15, 2022
Google Public Storage Heather Gallardo
February 14, 2022
Google Public Storage Jordan Ruiz
Good customer service;
February 14, 2022
Google Public Storage Kate McGraw
You might want to think twice about this facility. I thought this location was going to be great since it was so new and clean, UNTIL I WAS BURGLARIZED. First, if you're on any upper floors, trying to park on the weekends can be tricky as the loading bay area (next to the elevators) is usually crowded or full. Also, in at least half of the trips I made over the last 6 months, at least one elevator is out of service. Another customer said she was there recently when both were out and she was unable to remove things from her storage (however I've never seen both out simultaneously.) But the biggest reason for my poor review is that this supposedly secure facility is anything but: I went to load some things in Saturday only to discover someone had been in my unit and stolen a number of items. Initially I was confused as to how they got access, but later I could see where they cut through the flimsy wire ceiling and climbed in. I reported it and was told they would create an incident report and they would also report it to the police and that they would follow up with me later this week. They asked about/suggested their insurance repeatedly, but I have coverage through my homeowner's plan, and this is hardly the point as some of the items taken are not able to be replaced. When I called today to follow up (I don't need to name names, some of the staff has been very friendly and helpful), the person in the office today needed to look into it: the information they had did not match the facts of the case. When they called back, I was told I should file my own police report (assuming they don't bother to call the police unless you buy their insurance). I am now a 5-hour drive away and had they told me this while I was there, I could have handled this in-person. I have also been told that my unit will not be repaired until I vacate the unit. They will let me move to another unit with an in-tact ceiling, but due to the large space and quantity of stuff there, I would have to hire movers again to move everything, because of course they won't help or pay for it. It's not like I actually thought they would offer to do anything to help me, I'm just frustrated that I now have to again spend my money and time if I want my property in a secured unit. When I asked about any additional steps being taken to ensure this does not happen to myself or other people, the staff member (who was clearly uncomfortable being in this situation), had nothing to say (other than sorry) when I asked about plans to increase or improve security in any way. So, what you need to know before you rent here (and probably other storage facilities): There is no one at the facility overnight, there are few cameras, and I've never seen any staff walking the corridors when I am there. "Security" is their office staff. The gate/door codes are meaningless as thieves can easily tailgate into the facility and get on the elevators with other people (or, anyone who rents there can easily access other renters' units the same way mine was broken into). The open ceilings are made of small-gauge hardware cloth/fencing material and is easily cut. (It's worth noting that they took the time to put the material back in place, presumably to avoid detection, so I'm assuming they are/were continuing to rob other units there and didn't want to alert anyone to their activities). At this point, if I have to hire movers and move all the contents of my house, I might as well move to one less prone to theft. In the mean time, all the apologies are pretty useless to me. Be careful what you choose to entrust Public Storage with.
February 13, 2022
Google Public Storage jason mcneil
Great service fast. Tristan was very friendly and answered all my questions
February 8, 2022
Google Public Storage J J
Tristan was super helpful and courteous I enjoyed my experience and would highly recommend this location. Thanks for making it easy to store my belongings and furniture,
January 28, 2022
Google Public Storage chermael burch
The property manager Shareefa was excellent. I have the best experience while renting a storage space. Gina and Shareefa customer service was great very knowledgeable and professional she made sure that I knew exactly how to access the property step by step. What stood out most about her is care to manage the property her sentimental words as I thanked her for her help and complimented her on her customer service was “because people lives are in here” which is so true. The compassion she has for being the property manager is excellent. I noticed the training she gave Gina as well to make sure Gina knew the system. She offered me services to make my life better. I wish her all the best for helping me through this transition.
January 23, 2022
Google Public Storage Watkins Kyle
This is the best place I've ever rented from in my entire life it's clean nice staff very helpful secure the property manager Shareefa Mobeen is awesome polite and very professional
January 18, 2022
Google Public Storage Joe Garcia
Worst parking spots ever!!
January 15, 2022
Google Public Storage Sakkari Holoman
Elevators were out and my unit is on the top floor. Shareefa (possibly spelled wrong, sorry) walked up the stairs with me to open the door and for that I am grateful.
January 6, 2022
Google Public Storage Charles Towner sr
Great service
December 13, 2021
Google Public Storage Monique Brown
I give this location 5 stars ⭐️. They helped make my grandmothers moving experience as easy as possible. Anyway we needed to be accommodated they would make sure it happened. I would like to shine the spot light on Shareefa Mobeen. She is the associate we worked with directly. Thank you so much for making us feel more than customers and more like a family. In dealing with moving we have been dealing with numerous company’s and good customer service is not as common as one might think. Shareefa Mobeen definitely made Public Storage stand out. I never write reviews. This is my first one in my adult life. I felt that in this case one was needed. Thank you.
December 7, 2021
Google Public Storage Ati Westerlund
Shareef is the BOMB...very nice and professional...walk me through everything and I'm very comfortable with her attitude....nice person to work with...
December 6, 2021
Google Public Storage Bridget Okpalaugo
Very pleased with Claudia and Shareefas service. Thank you.
December 4, 2021
Google Public Storage Creative Solutions
Shareefa made this whole process so easy she is highly knowledgeable about her trade and location and definitely deserves to be acknowledged
December 4, 2021
Google Public Storage Douglas Gladden
I came in i was all over the place i didnt know what size storage i need it i didnt even know i was talking to the manger but she helped me get through it she asked how much stuff i was putting in the storage i told hwr i had three rooms amd she got me the right space....... THANK YOU SHAREEFA I REALLY APPRECIATE THE HELP AND I WOULD COME BACK HERE IF I EVER NEED HELP Again
December 3, 2021
Google Public Storage George Feng
I had an excellent experience here. Shareefa the property manager was incredibly helpful and was able to explain everything to me so that i was able to make a really informed decision on what storage unit was best for my needs. The premises was also very clean and it was obvious that they maintained the area very often. 5/5
November 30, 2021
Google Public Storage Tasjee B
This storage is affordable, and I’m so very thankful for their staff named Shareefa who has excellent customer service and is very helpful, I truly appreciate her.
November 27, 2021
Google Public Storage Mark Knight
November 10, 2021
Google Public Storage Krystal Pacheco
I was excited they open a brand new storage building by my parents home I went in not expecting to rent one right away im the process of redecorating my childs room and need a temporary storage to store some old baby furniture. I have never rented a space before. I went in and met Ms. Shareefa and she was a delight and she showed me around explained how the process works when having a storage. She was very sweet and knowledgeable
November 4, 2021
Google Public Storage hugo rodriguez
October 30, 2021
Google Public Storage Amina zubeda
Great customer service by the Manager of this storage Ms. S. Mobeen. Very knowledgeable about her property and has a beautiful attitude and very helpful. I'll recommend to anyone one who needs a storage. GOD BLESS HER FOR HER SERVICE.
October 19, 2021
Google Public Storage Reyes Lopez
October 18, 2021
Google Public Storage Claudia Landaverde
October 6, 2021
Google Public Storage margarita perez
Migdalia has been great help and took the time to help me understand everything. She even took the time to listen and let me vent. Great employee thank you so much Migdalia
October 5, 2021
Google Public Storage Desiree Malone
Shareefa, was very helpful in helping me decide what size storage to choose and gave me a great rate. She was very courteous and professional and made the experience even more simple then it already was. I’ve never thought that anyone outside of food service and taxi service workers deserved a tip until now. If I could give more then 5 stars I would. Service with a smile and people who go above and beyond are hard to come by nowadays but Shareefa definitely exceeded the efforts of most. Thanks again!!
September 30, 2021
Google Public Storage PrimeCore health solutions
Received great service from Shareefa. She is awesome. Made it easier for me. The place is clean and they give you everything you need to move your stuff. Thank you.
September 24, 2021
Google Public Storage Gerardo Gonzalez
Sharerfa and Kyle made it super easy and simple on helping out with my first storage rental.
September 17, 2021
Google Public Storage Maria Torres
Shivawn is great. Very helpful.
September 12, 2021
Google Public Storage Rj M
Great place to get a storage without any hassle.in and out .the workers were awesome answered every question I had before I even asked it.made me feel real welcomed and I recommend this public storage on Hathaway in hayward.
September 9, 2021
Google Public Storage Max Obado
Awesome service outstanding assistance. Shivawn thank you for your help.
September 8, 2021
Google Public Storage 1 1
Shivawn was great . Thanks for the help.
September 2, 2021
Google Public Storage fabian valadez
I want to thank Evelyn, who’ve contacted me directly and guided me thru the rental process & answered all my concerns, made this very easy. Super excellent customer service.
August 14, 2021
Google Public Storage Priscilla Yarbrough
August 14, 2021
Google Public Storage JoAnn White
Shareaza and Kyle were great help.
August 11, 2021
Google Public Storage Mark Haji
Andrea and Kyle full of energy and very helpful
August 11, 2021
Google Public Storage Rafael Betancourt
My experience at public storage was amazing with Andrea , she was really helpful with my friends storage
August 11, 2021
Google Public Storage Jonathan Renteria
August 10, 2021
Google Public Storage Victor Johnson
Andrea and Shareefa are a very big help. Good energy
August 6, 2021
Google Public Storage Michelle Lewis
Shareefa was so kind and patient that it made my experience a great one as a first time storage unit user. She walked with me to find a accessible storage unit instead of just pointing me to the direction of where she thought the unit was great customer service!!!!
August 4, 2021
Google Public Storage Darnell Benson
August 4, 2021
Google Public Storage Shareefa Mob.
August 2, 2021
Google Public Storage James Fanshier
Bree and Shareefa are great! Location is so nice!
July 27, 2021
Google Public Storage Jen Doe
Absolutely pleased with my experience at this location. Shareefa made my move in as smooth as possible and went above and beyond to accommodate my last minute reservation. Too bad all customer service isn't this great. Two thumbs up!! Highly recommend this location!
July 26, 2021
Google Public Storage orlando Salazar
Shareefa and kumar were very fast and helpful and informative my experience here was first class I highly recommend this new location to anyone wishing to leave feeling confident and secure with there treasures stored
July 26, 2021
Google Public Storage scarborough undertaker
ShAreefa and kumar excellent customer service
July 26, 2021
Google Public Storage Imelda Layug
Bree is always so great thank you for all your help!
July 9, 2021
Google Public Storage Manuel Juarez
This facility is brand new and Nikki and Jackie in the office are awesome, they are very helpful!
June 15, 2021
Google Public Storage Steve Stark
Shivawn and Bree took care of me. The property is new and spotless.
June 14, 2021
Google Public Storage Nate Runas
It was a pleasure working with Jackie. She is very helpful and knowledgeable of her business. Great customer service and very attentive. The facility is new but its very clean and organized.
June 4, 2021
Google Public Storage Petina Perkins
Brand new and clean! & Nikki & Jackie in the office are great and very helpful !! Thank you !
May 31, 2021
Google Public Storage Arthur Bowen
Very good at showing me the units.