Public Storage Self-Storage Units at 5500 San Fernando Rd, Glendale, CA

great service from Mateo and rosemary . Always a clean location, spot on service! I love renting here thank you guys!

Great service and ILSE was absolutely amazing, had to get a different spot since I needed a bigger one and she was able to accommodate me on the spot with the best attitude, she was extremely helpful making the process quick and smooth 10/10!!!

Rosemary and Mateo they was very helpful and kind and very professional

I work for DI Industrial Coatings and Sand Blasting we are based out of Pico Rivera CA We were looking for a storage facility for us to put our heavy equipment in and this one staff member stood out in professionalism. Ilse was a big help when it cames to all of our questions and needs this person is such a phenomenal worker I would hire her any day 👍🏼

Public Storage provides professional service with clean and well-maintained facilities. The security measures are excellent and give peace of mind.

Ilse and Rosemary were really friendly and helpful! They made my experience really enjoyable.

Teresa and Mateo are excellent!They deserve a raise. Thank you for all the help!

Amazing

Great clean facility. Lots of carts. Easy access and help full employees , especially Rosemary.

Great staff, clean property, easy access- Thanks Mateo and Steven

Ilse did a great job helping me with my storage space. I came from Ohio and had to store things for my grandma things.

rosemary was incredibly helpful in finding a unit that worked for my needs. she took the time to show me different size units and was kind and patient with me. the facility is clean and easy to navigate. would 10/10 recommend to anyone!

DON’T BE FOOLED!!! They’ll jack up your rates right after you’ve moved in. Mine went up by 33% only 5 months later. Then kept going up every 3-4 months. I tried to offset this by downsizing to a smaller unit. After downsizing 3 times, I was still paying nearly as much as when I first signed up. Turns out this is their business model…raising rates because it’s too inconvenient for you to move elsewhere. Absolutely predatory business practices. And guess what, clowns…I’ve finally closed my unit and moved away entirely after 2 years. Giving my stuff away for free saved me more money than paying over-priced storage fees. I will continue to tell everybody and post about your awful business practices on my popular blog. Congrats for capitalism! 😎

Great amazing people

Helpful staff. They were able to help me with my questions and help me find a great deal on a new unit.

Good service

Good customer service very helpful

Ilse y Rosemary muy amables y serviciales La propiedad muy limpia al igual que las unidades de renta

Exceptional Service from Ilse at Public Storage I recently had the pleasure of renting a storage unit at Public Storage, and I must commend the exceptional service provided by Ilse. From the moment I walked in, Ilse greeted me warmly and attentively listened to my storage needs. Ilse guided me through the available unit options, ensuring I selected the perfect size for my belongings. Her patience and willingness to answer all my questions put me at ease, knowing I was making an informed decision. I highly recommend Public Storage for its convenient facilities and, most importantly, commend Ilse for her outstanding service. Her professionalism and dedication to customer satisfaction have undoubtedly earned my loyalty as a satisfied customer.

An excellent location and staff. Steven and Mateo are rockstars and go above and beyond to help the tenants. Mateo gave me an alternate way to access the elevators saving time with the annoying access on the app. Steven helped carry stuff when he clearly doesn’t have to. Moreover, they are a vibe and have great energy. Never experienced staff at a PS that have good customer service. Highly recommend this location.

I have been a tenant at this facility for over 10 years... the staff have always been excellent to deal with... they care and are responsive to all requests. I appreciate all the first class support that Steven and Rosemarie have provided. But after all these years of paying and watching the rates rise and increase to ridiculous amounts, I asked the team to reach out to their district manager to see if they could come up with a reasonable rate for me.... one that is equal to the current market value of the same exact unit. I found the same unit that I was being asked to pay over $900 for advertised on their website for $425 in the same facility. If I have been your tenant paying you for 10 years, should I have to pay double the going rate for the same unit? Does that make any sense? The staff reached out on my behalf multiple times to request an account review and adjustment, and for over a month I had zero response. So I decided to reach out directly in the hope that a valued loyal customer like me would be treated fairly and be made to feel taken care of. In my own business, I cannot ignore my client's requests and make them feel as if I will not accommodate them at all. The least someone can do is provide the courtesy of a reply and offer some sort of a reasonable compromise. Unfortunately, I never received a single response or offer for a small reduction. That's not how you are supposed to run a business. There are plenty of other nearby facility options available out there... so if you don't care I can just simply go elsewhere... such a shame that something that is really so easy to logically resolve would be handled in this way.

Thank you Ilse, Rosemeri and Isaac for helping me out and making this a pleasant experience.

Ilse helped me set up a new unit at the Glendale location. I have had a unit in another public storage space for years and this one blows my previous facility out of the water. This space is clean, well managed and feels safer all together. Great experience.

Teresa, Steve, Rose Meri and Mateo are fantastic! Very attentive, friendly, and overall great customer service. The facility is well maintained, climate controlled, and secure. They also offer complimentary carts to haul your items too and from your unit. I can’t imagine a better place to store your possessions.

Very nice, clean, and modern facility. Things are setup in order to give you easy access to your storage unit 7 days a week by simply using the Public Storage app. Competitive pricing. Very good customer service. Special thanks to Rosemary and Theresa!

This location is extremely clean and convenient, and the staff is very helpful and always go out of their way to assist me!

Ilse y rosmeri son muy amables y atentas estoy feliz por sus atenciones

After several years of keeping a storage space here I moved out today. Was easy to get in and out of my space. Staff was always helpful especially Steven who couldn’t have been more attentive during my move out. Highly recommend this facility.

Steven was very helpful with everything that we needed. The carts were readily available, and everything is maintained meticulously.

Severytime I come here it’s the best and clean thanks to rosmeri Mateo teresa and ilse

Rosemarie has been an outstanding customer service.

Great customer service and friendly. Recently experienced customer service support by Rosemeri, Teresa, Ilse, and Mateo they helped me immediately. This current location is safe and clean. The storage is perfect space, consistent AC and lighting. Highly recommend.

Mato was a great help!

Rosmeri and ilse were amazing great workers

Great service. Fully recommended to anyone

This place is great the workers today were super helpful with me leaving my storage n not feeling like I am getting charged thanks ilse & rosemari!

Always nice service at this location. Today I was helped by (I think) Theresa and Matteo. Both great and very helpful!

Everything went swell great place and service of customer

Rosemary and Theresa were absolutely wonderful! Very informative and did a great job showing me the property and answering my questions

I was at my storage today Clark name Steven and Matel were very helpful. They are very kind and nice.