Public Storage Self-Storage Units at 333 ONeill Ave, Belmont, CA

Nice clean storage place, the staff are wonderful and quick to help you with anything you need

Ten out of ten . Very accurate and very helpful. Everyone is great

Stephanie is the best. She really cares about her customers and is always willing to go the extra mile. As for the facility itself, super clean and safe. I took off one star only because of Public Storage itself likes to hike prices despite the ample availability.

The site is well taken care of and secure. Stephanie was a pleasure to deal with and is very helpful and accommodating! Five star service highly recommended! 🙌

Great job thank you...

I love everything about Stephanie! Great help!

AMAZING SERVICE! Stephanie and the staff were so friendly and helpful! Moving is one of the most stressful parts of anyone’s life, but thankfully, the team at this Public Storage made my day much easier. I got an excellent rate, the indoor facility is spotless and I am a happy customer! 😀

I've been with Public Storage for 12 years and have had always had Great Customer Service!!! I really want to give a Big Shout Out to Stephanie and Alicia for Always taking the time to take care of what I needed efficiently. These two ladies are Awesome and provide Great Customer Service!!!!!

Thank you Stephanie for your help with switching my unit. But also being super accommodating with all the preparations!👏🏼👏🏼

Stephanie and her crew were awesome! I would definitely rent from them again and happy to recommend this place.

Crew at location were very accommodating when we had any issues. Pleasant to work with. Thank you for your help.

I had a great experience . Everyone was kind and professional and met me with a smile . Steph , Eugene, Carlos and Alan are great

Impeccable and excellent service. Have not seen this corrisma and performance literally in years. Your staff deserves profound recognition and a raise. 5 stars. Way to go!!!

Can I tell U- The Belmont P-S is probably - arguably the Best - Flagship representation of excellence! I must give kudo’s to Steph & the others who work there : BRAVO I’ve had over the past 2 years at another nearby location the Worst experiences…. But this place is head & shoulders above all others. The level of professionalism, courtesy, attention to detail —- The grounds are always spotless. They are always making walking checks/rounds of the property. I’ve not had a mail or screw in my tires : at another place earlier this year, I had 3 screws/nails in my tires…. Belmont always returns calls in a timely manner- they are effective communicators to be able to decipher & find resolution to issues that may arise: there are NO foul odors/smells/scents on the property. It’s always Tidy…. NO: - stray loiterers, excess trash, overgrown weeds, giant trucks or piles of excess “stuff/junk/remains” as an eyesore- All other P-S’ should take a page out of BELMONT’s playbook- BRAVO —👏 Tell them Heinz sent you !!

Awesome place, easy, clean. And the folks in the office are right there if I need anything. I just got a second unit.

I have to give the biggest compliment to Stephanie who works at the Belmont Public Storage location. Stephanie assisted me with an online app payment issue. She was knowledgeable, professional, and worked hard to assist me and corrected my issue. She is a value to the Public Storage Team! Thank You, Jeannette

great customer service . came back because its a good area

Stephanie was excellent in helping me get the right size for my needs.

This is the second time I've used this facility and I was happy that the quality of service and my experience continued to be a positive one. Stephanie, the property manager, is really on top of things. She explained the options clearly when I was picking out a space and when it was time to check out made sure things were quickly wrapped up. The facility itself is well maintained, climate controlled, and clean. 2 small areas where I'd say could be better: 1. One slight change which made it a tad difficult was the flatbed dollies were stored in the office rather than by the elevators. I'm guessing this was to prevent it from being taken. When I used the facility years ago they were always by the elevators. This adds a minor inconvenience if you happen to go when the staff is on break. 2. Sometimes one of the elevators it out. While I was rarely on the property at the same time as others, it was one of those things that seemed to be a little wonky. I'd totally recommend this property.

Wonderful staff , very helpful. Great experience.

Steph the Property Manager was amazing and provided the best customer service. I needed a unit fast and she was able to provide one with more than enough space and in the ground floor. Check in and check out was made easy.

Steph and her staff are the best. This property is super clean and I know my items will be safe here. I highly recommend this storage facility.

Great location here the staff has been very helpful and friendly!!! Huge facility and if they don’t have exactly what you need- they will find you a unit at a near public storage rather then sending you on a wild goose chase.

Great customer service

Stephanie does an awesome job running this place - totally recommend it!

The process of renting a storage unit was absolutely seamless and effortless working with the Manager. Her professionalism and exceptional customer service was impeccable. I will definitely refer others to your facility. Thank you!

Awesome staff, very helpful and friendly! Would definitely rent here again

Stephanie and Alicia are so helpful, we needed an extra day to empty our unit, they accommodated us by giving us an xtra day without having to pay an xtra month. I was there for 2 years and I never ever had any problems, and the storage units are super clean and new. I would definitely rent here if you’re in need of storage.

Wonderful staff! Super friendly and made the process easy and quick.

Hi! We've used other storage spaces on the peninsula but this is by far the Best! Not only is the location perfect for us but the best reason to rent storage space there is Stephanie. She manages the property and has been so helpful with all of our questions. It's such a pleasure doing business with someone so professional and nice. 5 Stars!!!

Berry professional staff. Clean and bus safe . Best storage place every

Stephanie was so helpful and on top of it!

I have been a customer here for two years working with Stephanie. She help me set up the unit, and now is closing it out. Unit was climate controlled and super clean. Payments and access were automated and easy. I would highly recommend using this location.

Emily was awesome… this place is so cool, clean, efficient, great value, feel my possessions are so safe here. Super easy access, and great security! Highly recommend!

Awesome experience

Well organized, clean, easy to work with, secure. Highly recommended. Steph and Alicia are professional, friendly, supportive and very helpful. Steph even remembered me and my last move from from two years ago! Whole process has been easy.

Love the proprty. Everyone is helpful. Very clean

Excellent experience.’very accommodating, friendly and efficient staff . Would recommend to friends and family

The place is nice, i like it, but me and my wife feel harassed by Steph, all the time she is checking us around and start making us question about the time that we be in the storage. Also, when we go out from the storage, she always try to see if we leave with out wait until the gate get clos, and many time she told us that if she is around the gate we can leave with out wait to the gate get clos. Today she was around and i hope the person who is in charge can check it the cameras, she was around the gate and i was leaving with out wait for the gate, then she was trying to say something to me, so I stop the car. She told me that i did not wait for the gate to get clos, then i told her what she told me before when one time she was around the gate area. she told me that if she is around i don't need to worry about the gate to get clos. Then she told me that i have to let her know, which I don't have any problem to do it but I know that she doing it on purpose. The point is that we feel harassed by her and she also is racist because she only do it to us, because we see people who take longer than us to fix their place and she doesn't say anything to them. Please someone need to talk to her and explain her that we are paying for the storage and don't need to be like that since we are not doing anything wrong.

This storage place is conveniently located not too far from the City. The site is very clean (important to me!). You will LOVE Stephanie who works in the office and is incredibly helpful to work with. She never seem to tire answering my questions and was very professional.

I have been a tenant for 2 years and have found the steph at this location to be very friendly and helpful. I find the app very easy to use and makes access to my unit no hassle.

Stephanie was a consumate professional while providing information and advice on my needs with storage. The facility is very convenient and extremely clean. Highly recommend this location to all! It is run seamlessly....

manager on this property exceeds great customer service!

great experience.

The manager is awesome. Customer centric, best experience I've had with storage in 20 years

I love Belmont Public Storage! I know it’s a big statement to say…. being I am a stager I use the storage facility daily. It’s my business. Stephanie is awesome there! She keeps the place so clean. No matter what hour I stop by I always know there are security watching and it feels so safe! Also Stephanie is the best with my clients. I always know they are in good hands and taken good care of. I highly recommend Belmont Public Storage. Also the price is very competitive to the others in the area. The first month a penny is great too.

Great service and very helpful

I would definitely recommend this public storage to any and all family and friends. Stephanie at the front desk is very professional and helpful. 10 Stars!!!

Knowledgeable, friendly, great sense of humor for the staff. Very helpful

Great storage facility

Staff is amazing . They have helped me navigated through chaos . Love it, gotta use it if you need it

80% price increase after just 3 years. Gate entry is a pain. Elevators require passcodes with each use and one of the two is often not in service. Only 2-3 complimentary carts that are often being used by other renters and not immediately available. And one bathroom that is “mistakenly” locked half the time. Awful experience from day 1. Public Storage is a greedy money vacuum taking advantage of its customers during a very difficult time. Corruption at its finest.

In the middle of a move and after 10 years we have a lot of stuff! Stephanie has been patient and helpful as I keep renting units!

Wonderful customer service and very clean units. Over all great experience.

The staff here is super helpful and courteous. After I upgraded my boat they were super accommodating and transitioned my spot away from the pollution of the freeway and into an area where eyes are on it. If they see anything out of the ordinary they will give me a call to confirm things are okay. This location is worth it as Stephanie and team deliver on the value.

The Staff here at the Belmont Public Storage, has always been very helpful, attentive, and patient . Stephanie was able to get my monthly payment lowered because of how long I have been with Public Storage, and, this was for my unit in Hayward! They are really good at accepting payment for all other Public Storage facilities, and Alicia recently helped me with my change of address. Very friendly, and professional! Highly recommended to anyone needing storage, in a clean, safe environment!

Very friendly customer service 👍

Thanks for the help with the rental

excellent service. came back here after looking around. thanks for the help

Verry helpful staff

Steph was very good . Great customer service and experience. She’s the reason I chose public storage

Really bad experience. Staff didn’t allow us to place a U-haul container for 4 hours to transfer all the furniture from the rental storage to the container and pick it up at the same day. My husband needed to do a double-job (Public Storage —> U-haul truck, U-haul truck —> U-box container). Also, the staff was really rude and hung up on me. Wouldn’t recommend that company.

Nice staff, clean property and great variety of options.

Great customer service .

Have a few spaces throughout public storage. Great location

Veronica helped me pick a storage that best fit my needs, great customer service

Very helpful.

Fast and easy . Everyone was very nice

Came to another location because the size wouldn’t work . Alicia helped me get a bigger size and fix my first space issue at San Carlos ! Thanks Alicia !

Clean facility, easy access.

Customer service is good. Place is clean.

Very helpful

I have storage in Belmont on Neal The manager I believe her name is Stephanie. Always professional and friendly. And willing to help above and beyond she shows respect to all Good job Stephanie and thank. U

Great staff

Very helpful and secure. Always helpful. You rock

Didn’t have the unit I needed here but they helped me find others close by .

Very professional and helpful team. Facilities are also very nice. Would definitely use this facility again.

Good service

Helped put with needing another unit another company was closing . Helpful

The manager Stephanie was a great help took time to explain every thing to me and returned phone calls on time or before great place to do business would recommend it to any one and also big thanks to Alicia for all your help also. They are a great team together

Veery helpful. Helped find a unit quickly

Staff's friendly and helpful. Any facility I go into always help me with question

Excellent service . Great satisfaction. Michael and steph were awesome. Helped out with every question we had .

Awesome facility . Everyone is helpful

Steph was an exemplary employee and was so incredibly helpful. I would store my things at public storage any time! Thanks so much.

Easy and simple

Always helpful

Awesome service . Helped us with multiple units,. Everyone is friendly

Awesome service. Very clean

Great service!!

Needed a bigger unit . Switched location . Fast and easy

Everyone is helpful.

The staff was awesome . Vickie, steph and Alicia are awesome. Always helpful at any facility I stop by .

Great property manager

Everyone is very friendly and always keeping a look out

Friendly staff. Thanks for help with direction

Clean facility . Needed an another unit but they didn’t have it . Got one nearby with help from staff

Great experience .

Stephanie provided excellent service!!!

Ended up at another faculty . Thanks for the help

Very Friendly, helpful, and great customer service. Highly recommend!

Alicia was a pleasure to deal with it!

Stephanie was wonderful!

I highly recommend this particular Public Storage location if you want excellent customer service!

Stephanie, Alicia and all the other staff members were incredibly helpful for the MANY questions I had. Thanks so much all!

Best Storage experience ever. Besides my belongings are safe and secure. The office folks are very professional. If I have a question or issues Stephanie always works it out for me. Thanks!

Very happy with staff, including Stephanie Rodriguez, who is always very helpful. We would recommend Public Storage to our friends.

Well run storage that is clean and convenient. The managers are very helpful & always looking to assist in any way. Highly recommend this as it is hard to find storage as nice.

Outstanding customer service and excellent communication

Great location off the 101 and friendly service from the staff. The space is clean and secure and easy to access. I would highly recommend this location

Clean facilities, but the price hikes are out of control. My rent increased about $200 over a couple years. If you can, head over the bridge and rent in Fremont or Hayward and save yourself a ton of money.

The manager and all of the other staff has been super helpful and understanding. They've been friendly and professional and have worked with me with the problems that have cropped up with this Pandemic. 10/10 would recommend and rent here again

Great service,very polite

Nice place Gareth help

Everyone is very helpful and supportive . I feel very safe here . Clean facility

Stephanie, the onsite property manager is very professional and helpful! The issue I see with this property is that video surveillance is lacking on a large portion of it so before choosing this location, check for video surveillance because there has been at least one break in and theft of contents that I know of for certain.

Great facility . Everyone is super helpful

Nice and clean storage

Terrific service from the moment I talked to them until I got the unit. Safe and secure.

Great and friendly. Helpful. Manager is great and fun to talk to.

Great customer service. Didn’t have what I needed, helped me get a nearby place. Great team and personalities

Stefanie and Lorena are awesome !

I cannot recommend this facility highly enough!!! Stephanie (the manager) is absolutely amazing. She goes above and beyond in every instance to ensure your convenience and satisfaction.

Stephanie is extremely helpful. She has always been very courteous.

Great staff willing to help out on any way. Great facility. Glad I chose them.

Very nice help, thanks

This facility is clean and well-lighted. My stuff in my unit has been safe for years. If you know the code, you can access after hours. Office personnel are polite and accommodating and helpful. The facility also supplies dolly-carts for moving your stuff. In my recent visit, the dollies were not available after hours. That was a new (to me) policy, and inconvenient, since I had to carry my boxes from the lobby to my unit.

Stephanie, their manager, is absolutely amazing! She called me back a few times to ensure that my storage unit is reserved after I booked it on the phone, and was so patient on the phone with me until I completed the reservation process. Awesome customer experience, now I feel much more assured to store my things at Public Storage. THANK YOU STEPHANIE! You da best.

Manager (Steph) was awesome, helpful, efficient and is a great asset to Public Storage! She is the kind of employee that makes a difference in business...

Stephanie was very helpful! She got us in at the last minute and provided a lot of helpful info. Great customer service !

Great customer service, accommodate and adjusted to my needs and schedule, Stephanie is friendly, professional and awesome.

Amazing service, I did an e-rental and Stephanie called and confirmed everything right away. It really helps to have that personal touch

great experience- manager gave great experience and replaced my lock free of charge.

Great experience at a clean facility. Stephanie is the secret sauce who took the time to help us secure an extra unit as we were moving our items in. Thank you for going above and beyond!

The manager is great and very supportive. Very easy to work with.

Love this facility. Everyone is knowledgeable, friendly and helpful. Reasonably priced. Well maintained. Plan to be here for a long time!!!

Great service. Nice space. What prevents the last star is the fact that they constantly increase the price.

Excellent customer service provided by Steph, we arrived at the premises as soon as she saw us she walked out of the office and greet us and escort to the office. We go through all paper works and within 10 minutes we have a storage registered in our name. She took us to the storage building and go through the procedures of getting in and out of the buliding. I highly recommend Public Storage Company for those who is looking for a storage unit. Thanks Steph for all the assistance, support and services provided during this difficult times. Keep up the good work and God Bless you.

Steph was awesome she was very helpful and accommodating and it was flipping hot. Thank you so much for your help!

Customer service is outstanding, especially Ms. Stephanie

Stephanie is so helpful. I’ve rental at various public storage around the country. She is by far the most organized and professional. She has great leadership qualities.

I have been with public storage for almost 5 years now and I have always had nothing but the best of service especially with the manager StephaniepI would recommend public storage in Belmont on O'Neal street to anyone

Stephanie was fabulous getting us all checked & explaining process

Rude customer service here and high prices

The group of property managers at this location are exceptionally patient and helpful. Steph and Mel are always looking out for your best interest.

This place is great.

Stephanie was super helpful! I needed a space quick and she helped me get in one same day and was so nice! Highly recommend!

Everyone is polite snd helpful . The move was simple

Excellent service excellent place excellent facilities really help me out of a bind very professional very courteous I highly recommend

Great service, friendly service, great help making sure all details covered.

This place is fantastic!!! The managers at the facility are great and accommodating!!! Use this place!

Mel helped me out today. She connected me with the San Carlos spot which had the unit size I was looking for. Great service!

Manager provided excellent customer service and a wonderful experience. Helped make things so easy for us!

Stephanie was awesome! This location is clean, modern, secure, and super professional staff. Very quick response to all calls and inquiries. The price is excellent! Easy access and good neighborhood. Highly recommend.

Great place. Property manager is great. Everything is seamless.

It’s been great . Very clean

Oh my goodness, I am so impressed by the staff and property at this public storage! I’m new to this property but already so amazed at the friendly staff that is so ontop of making sure that my belongs are safe and it is the cleanest storage place I’ve ever experienced too! I plan on storing my belongings safely for years to come at this location!

Very good service

Great service and a awesome staff!!! Pricing is reasonable would recommend Public Storage to any family or friends!!!

Chris is the best! Enough said. A+

Awesomeand quick

The manager and trainee were extremely helpful when I first opened an account and both have been very courteous and kind with all my follow up questions and needs. Definitely glad I chose the Belmont location.

Guys in the Facilty are very helpful and courteous. They are great.

Fantastic service, staff did an amazing job!

Friendly atmosphere! Stephanie has been so helpful at the beginning. Always friendly! The storage is very clean and safe! Quiet neighborhood! Got a good deal on a huge space! Highly recommend them! Thank you! Update! We moved out due to relocation! All Staff has been great! Damon has also been very helpful when we had to get another smaller storage. Move in and move has been smooth! Thank you guys!

Employees were nice and professional. Good experience.

Excellent swrvice . very helpful

Stephanie was super nice and helpful, very personable and really accommodating!

Public storage in Belmont was so amazing at handling my requests. The manager at the Belmont on O’Neil was so helpful and sweet. She was amazing at handling my needs. I highly recommend this public storage. Super helpful..;)

The facility manager was thorough, efficient and helpful

Stephanie was great, very helpful and personable 👍👍

Pleasure coming here . Everyone is really nice

Fast, friendly service. Very quick in setting things up. Highly recommend

Clean Is clean and everyone is helpful

great customer service

Stephanie has helped me in my toughest moving days. She gave me all the info I needed. She has one of the best customer service experience I've experienced. Whenever you go to this storage I highly reccomend her.

Amazing service and the property manager is extremely helpful! The process to rent my unit is was a breeze! Highly recommended!

Very nice staff stephanie was very helpful and professional

I have had and continue to have great experiences with public storage. Specifically, Stephanie has gone out of her way to help me each time that I have needed it, and has made my experiences nice and easy! She is a true professional! Would recommend this location to any of my friends and family in a heartbeat.

The facility is great! Stephanie you amazing!!💖💯🤗

I was delighted to meet Andy this past weekend. He was very professional, helpful, and patient. I was going trough a very stressful time while moving for the first time on my own and trying to figure out what the best storage option was for me. Andy ease the pain of this difficult time by explaining with simple words the process, the options for my particular needs, and the pro and cons of the options. Thank you Andy, you are a real angel.

No complaints . Easy access and accessible . Great service

I have had an entire household stored at this location for three years while working overseas. The staff here are unfailingly polite, professional and helpful. the manager, is an absolute gem! The facility is spotlessly clean and functional but it’s the staff that make it the best storage facility I have used in the last 30 years.

Check for deals online

Excellent service. Catered to all my needs. Punctual. Got back to me when they said they would

Great service and very secured! Stephanie was awesome explaining everything to us.

Finally getting moved out! Staff here is amazing and helpful and most importantly always easy to find someone. Can't say enough good things!

Great and awesome experience. Nice area.

Property is outstanding

The person who helped me went over and above . Made me feel very comfortable and she was very helpful with every question I had . Great place and super clean.

Excellent facility

Great area very clean low crime, no bugs, excellent customer service. 5 out of 5.

I love Public Storage the property store manager is is the BEST!!! After all theses many years I have enjoyed my unit and staff. Thank You for wonderful services!

Are U-Haul Box containers allowed on your property for possibly two to three days while they are loaded?

Great place. Staff always super helpful. Stephanie is awesome. Easy experience.

Steph is like another child. Awesome and friendly. Damon is always friendly

Best storage facility around..

Great experience and service. Always helpful.damon andy and steph are awesome

I have been a customer of this storage office for the last 2 years since I moved to the area from Seattle. Steph has been my point of contact, and she has always went above and beyond in helping me with my storage needs and always promptly answering my questions. My initial plan was to get storage for a couple of months, but because my experience was very positive i have at belmont storage for 2+ yrs. Thank you, Steph

Great experience. Close to job. Awesome customer service!

Stephanie and Oscar were so helpful! Signing up for a new unit was super fast, they were very helpful, answered all of my questions, and made everything painless. The facilities are very clean and organized, too. Would highly recommend!

Stephanie found me an ideal storage space. She was helpful and very kind. Thank you!

Andy, Damon and Stef were all really helpful, efficient and supportive! Good facility and reasonable price for the space we were offered.

What can i say about this place, its great! Stephanie is awesome! She takes care of us and provides excellent customer service...if i could live here, would.

I had one of the best experiences with costumer service from the property manager here , Stephanie. She was helpful and went above and beyond to help me with my storage needs ! Would recommend for anyone that need help with storage to stop by there ! Ask for Stephanie !

Great experience checking in here. Stephanie was awesome!!

Thank younsteph for keeping anbeye out. Staff is nice and friendly

Out of all public storage Belmont is the best . Not only do they have friendly staff but theyre always there to answer my questions .

This is the best place ever. Great easy setup. Clean storage spaces. 👍

Very helpful . Explained everything, very impressed and happy

Stephanie and Damon is fantastic. Place is nice and clean

Great location. The staff is so helpful. They just repainted the building.

Process was super smooth! We were able to use both carts and unload three trucks. He was helpful and answered all of our questions

the manager is a sweet and very caring person she has helped in my time of need. Stephanie and Damen are pretty awesome

Always helpful and friendly. Always feels secure . Place is always clean.

Great service easy to access my unit and it’s all really easy to get started and keep I am really satisfied with what I have here

Stephanie is very helpful and knowledgable on all aspects of the storages.

Thank you for helping me get my unit . Steph helped getting me the best unit. Awesome area

Stephanie helped out very good and she gave a good explanation on everything.

Vickie and steph give great customer service. Place is clean and they are always polite

Awesome space and Stephanie is friendly and helpful.

Clean facility Niceband Courteous Today.

Like the facily. Easy access and clean m. Friendly staff

Great facility, easy to accesS, friendly staff!

The property is excellent or ask for Stefanie oe Damon very helpful

Helpful revive courteous patient and professional helpful from Stephanie

DO NOT USE PUBLIC STORAGE- I moved out of the country for work. When I reserved and signed my contract it was at $83, the day I moved out of the country 2 months later my rent went up to $107 without notice. Now 4 months in my rent is $135. No one is returning my emails, even from their regional team. Stephanie in the office is great but both Tim Teruel and Menayati in their regional team have ignored and not responded to my 7 emails regarding this. Do not trust Public Storage and Do not reserve a locker here as you can expect your rates to go up without any notice.

I love this storage unit! Easy to get into, great space inside the unit and great customer service! I would definitely recommend this place a

Stephanie is awesome person, she gave me allot of information about the units & showing me the differences which one will be more suitable of my needs. Thanks Stephanie.

Stephanie is fabulous! Has helped me so much with all of my intricate and annoying questions! She is very patient and truly the best I've had, I wouldn't go anywhere else!

Came in here unannounced, without an appointment and frazzled need to move today lady. Steph showed me a unit, a 10 x 20 and it looks like. It’ll fit the damn grand piano and half of my house. Sold thank you Steph, for all your help. Greatly appreciate your accommodation and listening to me rant and rave. LOl.

I am extremely dissatisfied with the service that was given to me at the 333 shop one'll been there with a friend and still do not speak English very well and ask for help from the clerk the clerk was extremely biased and racist and made a lousy service I never want to go back in that store

Friendly service made the move in transition very smoothly.

Great place

I have rented from Stephanie a few times and ALWAYS recommend this propery!

Stephanie couldnt have been morehelpful! The facility is immaculate.

Stephanie was super helpful! She walked us through everything and made the experience seamless!

The service was great. Thank you Bryan and staff . Easy process

Stephanie actually remembered me and it was easier to rent the locker. She is very personable and professional. She deserves a raise or at least give her a bonus . Keep her!

Very helpful people very kind a welcoming thank you!

Stefanie was very helpful!

Steph is a huge asset to this company. She always been a pleasure to work with and so helpful for the past two years I have had storage units here. She is the reason I continue store my things here. If you are looking for a great place to store you stuff this is you spot!

This is one of the best public storage facilities in the area. The manager, Stpehanie is one of the nicest people you will ever meet, super friendly and she remembers me everytime she she's me. She keeps the place running smoothly and always returns calls quickly. My brother and I have had a unit here for quite some time and it's nice to know it's being looked after so well!

Lost count on how many times I've stored here. Great storage

Stephinie was super helpful and got me set up Thanks.

Stephanie and Damon were excellent! They helped me get a better rate and save money, which I greatly appreciated. Wonderful management at this location. Stephanie is a top-notch manager!

These people rock!

I started to book at a different location but they didn’t have the right size. Stephanie was super fun helpful and was able to find me the right size and the right price unit for us. Would highly recommend. Great customer service.

Open on Sunday and easy to access storage units. Stephanie was very helpful and even did the walk through the rain. Best customer service experience ever!

Steph, Andy and Damon provided excellent customer service and were extremely helpful in finding a storage space for myself and my staff and were able to answer all questions we asked. We felt at ease knowing we have a clean storage facility with prompt and quality customer service available.

Public storage in Belmont has not only great service but they are so helpful, return your calls ASAP and are super kind! The manager Stephanie is awesome! Not only has she assisted me with the whole move process but she has gone out of her way to make sure I’ve been taken care of and helps whenever she can. I definitely recommend this facility!

Stephanie was a great help to me. I had been searching for a secure spot for my van, and she made me feel comfortable with my decision to park here!

Great place, please consider this location if you are interested in renting a unit. Stephanie was super helpful

Everything and everyone at this facility is wonderful. I have used this storage company multiple times in the last few years. I have always been extremely impressed with the professionalism and kindness of the staff. Every time I worked with Steph I was always impressed with how she always remembers who I am. Making sure to aski me about family we have talked about in the past. Making it feel that not only does public storage care about the items stored on the property but also its customers. Thank you.

The staff is awesome. Everyone is very helpful. Helped us out with what I needed

Stephanie and team are the best . Helped with everything i needed

Very clean and well run.

Very helpful and friendly . Stephanie and team are awesome. Thank you for all you do.

Easy to find. Nic e Location

Stephanie's service was very professional. Thank you for all the help

Excellent service. Always around when I have questions, or need help. Steph and staff is very personable.

Steph was very helpful getting me the right size storage for my needs

Wonderful service. Stephanie is a pleasure!

Very professional and helpful. I look forward to staying here . Very respectful and goes the extra mile . Thank you

My visit here to get a unit was extremely quick and extremely easy. The staff here were extremely friendly and had great attitudes. I would recommend this location for anyone looking to get a storage unit. You won’t go wrong in coming here.

Stephanie was a true pro and made our experience enjoyable!

They accommodated my needs at the last minute, and at the best price in this area.

Stephanie is AWESOME! SHE DESERVES A RAISE A PROMOTION AND MORE VACATION TIME! She is very professional, and a pleasure to work with!

Stephanie, the property manager is extremely helpful. I love this to place . Stephanie actually answers the phone and calls you back. Great outdoor units . Thanks for always helping us out.

Stephanie was absolutely awesome. She helped find solutions for our timing and situation at a very affordable rate. Thank you Public Storage!

fast and easy process. it would be perfect wouldn't it be so pricey

Extremely inflexible on move out date, called the wrong phone number to reach me and then blamed me for not calling them back. Expected much better service given other people’s ratings

Stephanie was very professional and made me feel welcome and safe.

I had a great experience at the Public Storage on O’Neill in Belmont Ca. Steph was fantastic giving me all the information I needed, taking me to see the unit, & asking me if I was going to need some things which I surely did and ended up buying from her. I would have walked away not thinking to get them if she had not suggested them to me so I am very grateful for the extra help. She was super friendly and helpful and it was a pleasure and much appreciated during this stressful time of moving. Thanks to Kait for her help also!

Great management like Guivy... Always wonderful + helpful, also got good answers when you have questions of the rental space. I will be back to rent the space from them again next time.

Stephanie was the easiest to work with and Made the process painless. Highly recommend her

Stephanie is a great help, however that's all that I can say about them. Promises were made that don't comply with their company policies, which I understand that they couldn't honor them. The number of calls and the tone of the calls that I received was unacceptable and unprofessional and personal when there was no need for it to get that far. As soon as I can, I'll be taking my business elsewhere.

Great staff. Didnt have thebsize but steph helped me get into another location.

Chris and steph made sure i got what i needed. Always helpful

Safe place to store your personal belongings.

Had the best experience moving our stuff into Public Storage. Stephanie was super helpful explaining the process and getting us set up. Highly recommend!

Chris Crais was very helpful and knowledgeable. Thank you for your help.

Easy to find!

Great location. Well managed I would come back again without a doubt. Steph and Vickie are awesome !!!!

Its been great. Stephanie and Chris always help me out with any issues. I had to move units and I knocked it out in no time. Like that they care about security.

My experience was exellant. Very customer oriented.to Chris and Stephanie

Stehanie and Chris are the best .very helpful and professional.always able to answer any questions quickly and thoughtly

Stephanie was awesome

To echo the many comments made by others here, the staff at this facility is amazing. Friendly, efficient, and just downright nice. After a hilariously bad experience with uhaul’s storage facility they got us setup and taken care of so easy 5 stars here!

Are hours on Sundays 900pm for space renters to go to units?

Stephanie was super friendly and helpful getting me settled in. An absolute pleasure.

Stephanie is awesome!

One of the best storage places I've been to! Rates are reasonable and way under Uhaul storage by more than $100. If you are coming from foster city be careful that your gps doesn't take you down a locked gated area, stay on the main road and it's easy to find. Stephine helped us out and gave great advice to places to check out around the area, thanks Stephine! I look forward to coming back

Stephanie and Chris helped me get the right sized lockers for what I needed. They were always willing to help make sure my experience was totaIly cool. I highly recommend this Public Storage team and thus facility. - Rick W.

showed me all details of property and very thorough

This is an amazing facility because of the outstanding attitude of Stephanie and Chris. From the time I acquired the unit two years ago until my vacating the unit this week, every possible customer service experience was a pleasure. In every instance, whichever one of the two I dealt with went out of their way to make sure I was taken care of completely. I wish that every customer experience I had was as easy and enjoyable as it was with this facility. Thanks Stephanie and Chris.

Thank you vicky and steph . always helping with any issues or questions. Very happy at the facility

Great service, staff is always helpful and happy. Stephanie is awesome

The manager and team at this location go over and above to make using Public Storage a great experience. I am a long term customer who has had an excellent experience at the O'Neill, Belmont location. Five stars for sure!

Moving is always such a pain but this location has been extremely helpful throughout the entire time! Very patient and did everything they could to better accomodate every situation to its fullest. Highly recommend this location. Stephanie has been an incredible help and speaks with every client on a personal level which really shows that your stuff is in good hands. Its not just any old storage place, this location can definitely be trusted.

Chris and Stéphanie has provided impeccable customer service. This was my first time using a storage unit so of course I had my concerns. Chris and Stéphanie alleviated all my worries. Safety and security is definteily a top priority. I definitely recommend this Public Storage location to anyone.

i must give Stephanie, Chris and Vickie credit for providing outstanding service and always with a smile. They never seemed put upon by any of my questions and were always prepared. Great, knowledgeable and courteous staff. This place is awesome! BTW there are totally concerned about your safety and the security of your property.

Stephanie and Vicki were competent and professional helping make one of the most stressful life transition bearable. Thanks.

Vey cool people to work with. They always on the look out!!!!!!!

Because since the first day I rented my unit Stephanie has gone above and beyond the call of duty and been very helpful , professional and friendly , from calling me to remind me about my rent because I am often working out of town and only see my mail once a every two weeks to being able to answer any of my questions , she is very personable and always a pleasure to deal with

Stephenie is friendly. The staff is great and runs a very clean and secure facility!

Great customer service and a very well maintained property. Staff, especially Chris and Stephanie, are always very curteous and really took care of me.

I can relay on them. Stephanie is very processional. I can go to her with any questions issues.

The staff is super nice!

This is a terrible location I have tried to be nice and constantly have problems here, people breaking in and everything. I'm so sick of it and they can never manage account stuff right

best storage place in the bay. Stephanie is the best she will get you in the right unit for the best price possible. very friendly staff and speedy customer service.

Both Stephanie and Vickie (at the San Carlos location) were able to help me find the best unit for my needs and at a price that didn't make me or my wallet cry. Thanks again!

Stephanie, the property manager, is awesome, she is knowledgeable, friendly and very helpful!

The gates to this location were not locked. There was no attendant in the office. When the attendant arrived, I was told "no" before I said anything. I asked to use the restroom and was told no again. When I left the office to go to my unit, I was asked where I was going, as if I didn't belong there. Most of the parking is as far away from the storage units as you can be without leaving the property. No shaded parking is available. Lackadaisical security, poor customer service, and less than optimal parking give this business 1 out of 5 stars.

Very helpful and pleasant.

Wonderful customer service. Stephanie, was extremely helpful with all our questions.

Stephanie and Vicky are great persons to deal with in this storage facility.

Stephanie and Chris (and Joe) were so easy to work with. Very kind and helpful. Clean and convenient business.

The service at this facility was fantastic. All of my questions and concerns were answered within a timely manner the reps gave excellent customer service. Stephanie was very knowledgable and professional. . I would highly recommend Stephanie to all of my friends. I would highly recommend Stephanie to management

Stephanie Thanks for helping with the move

Excellent service, Stephanie is awesome! :)

Amazing experience here. Steps was very helpful throughout the whole day we are here. She made sure we have everything we needed.