Save Impression

Address

8615 E McDowell Rd
Scottsdale, AZ 85257

Full Service Kiosk Available

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

480-447-2404

480-447-2404

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Sun Self Service - online & on-site eRental

Phone

480-447-2404

480-447-2404

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    4'x4'
    Online only price
    $ 27/mo
    Online only price
    Half Price Sale
    Small 4'x4'
    • Inside unit
    • 1st Floor
    $ 27/mo $54
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 41/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 41/mo $82
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 45/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    $ 45/mo $90
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 68/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 68/mo $136
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 101/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 101/mo $202
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 109/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 109/mo $218
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10.5'
    Online only price
    $ 112/mo
    Online only price
    Half Price Sale
    Medium 10'x10.5'
    • Outside unit
    • Drive-up access
    $ 112/mo $224
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 132/mo
    Online only price
    Half Price Sale
    Parking 10'x15'
    • Uncovered parking
    $ 132/mo $264
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    12'x20'
    Online only price
    $ 175/mo
    Online only price
    Half Price Sale
    Large 12'x20'
    • Outside unit
    • Drive-up access
    $ 175/mo $350
    Online only price
    Half Price Sale

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Scottsdale Storage Units on McDowell Road Near the 101

This Public Storage near the corner of McDowell Road and Pima Road is a convenient location just west of Loop 101 on McDowell.
It features more than 460 cheap storage units, serving a wide array of self storage needs, from stashing boxes of seasonal clothes in a 5x10 unit to offering space for that massive condo decluttering project with the help of a 10x20 unit. There are storage units indoors and accessed down a hallway as well as those with doors outside for easy, drive-up loading and unloading.
Catering to the Southeast Scottsdale community, this Public Storage is the perfect location for Coronado High School families who need to use a 10x30 storage unit while going through a remodel, as well as seasonal visitors in the area who may take advantage of a 10x10 unit for extra storage while enjoying everything nearby Casino Arizona has to offer.
As one of Arizona's largest cities, Scottsdale is continually defined by a high quality of life. Public Storage strives to continue to provide the community with an equally high quality of service.
Amenities:
  • Keypad access required for entry to the facility
  • Courteous, professional staff on-site
  • Supplies such as boxes and tape for sale in the office

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 440)

February 28, 2024
Google Public Storage Jesse Ortega
I was more than happy with my service. Peter was amazing to deal with. Peter made my experience the best. Vary professional, Friendly and informative. Thank you
February 24, 2024
Google Public Storage Dave Herbel
February 4, 2024
Google Public Storage Ivan Dominguez
January 22, 2024
Google Public Storage Lorrie Dominguez
Peter was extremely helpful in all my question and concerns. Property is very clean and I felt comfortable with my possessions and highly reccommend
January 20, 2024
Google Public Storage Deb
The most amazing manager ever. He really helped me out. Peter was awesome.
January 11, 2024
Google Public Storage Spencer Flechler
Have been at this location for a little over a month, received an email stating my move out process has been completed ( I did not at anytime inquire or request to be moved out ) and called within minutes to get this issue fixed. Was told by the employee working it should be resolved within 48 hours, a week later I'm still receiving zero help in getting this resolved. I have been locked out of my unit which I visit almost daily and have had zero help. It's pretty sad that this is even an issue and is happening in the first place.
January 10, 2024
Google Public Storage IKEWON234 FIVE
The website is very easy to use and the sign up process is smooth.
January 5, 2024
Google Public Storage Jeff Eley
Staff is rude and completely unhelpful. Might be better experience online and know nothing about their pricing but the staff in particularly Deborah isn't worth your time dealing with unless you liked getting talked down to. I don't have a unit here as I buy storage units from time to time. Never has the clerk helping me had a knowledge of what was in a unit the way Deborah did. Almost as if she had been in the unit before. Everything of any value was missing from unit and I'm am really curious how they do their lien process. With that said I wouldn't do any business with this place unless you are open to them looking through your stuff.
December 30, 2023
Google Public Storage Niko Ferguson
I have had a unit here for well over a year and I must comment on the how great the management is. I typically deal with Debbie, the manager, but the entire team is good to work with. Debbie is always kind, professional, and polite. She always greets customers with a smile and is willing to help in any way she can. She also goes the extra mile to always keep the facility clean and in working order and to accommodate the needs of renters.
December 22, 2023
Google Public Storage Alexander Munoz
Thank you Anthony for always helping me out great customer service.
November 28, 2023
Google Public Storage Julian Alcantar
Rachael is great person
November 18, 2023
Google Public Storage Elliott Hartman
October 6, 2023
Google Public Storage Leslie James
Thank you Anthony you are amazing help
September 28, 2023
Google Public Storage AzEazy Gamer
Very nice good customer service
September 28, 2023
Google Public Storage Kelsey Saunooke
Was able to book online, easy fast and they had amazing specials, $1 your first month just costed $30 to move in with lock
September 21, 2023
Google Public Storage Ryan Chavarria
The property is really nice and clean. Awesome kiosk feature which makes it easy to rent a unit. Ashley and Anthony make it that much better!
September 14, 2023
Google Public Storage Neka Roberson
September 6, 2023
Google Public Storage Kurton Wilson
August 17, 2023
Google Public Storage Andy Barnes
Awesome sevice great guy at front desk would recommend this place to anyone!
August 17, 2023
Google Public Storage genevieve mullen
Great place awesome guy at front desk totally suggest this place for all your storage needs.
August 9, 2023
Google Public Storage Zak Miston
Anthony is amazing great customer service
August 7, 2023
Google Public Storage Derick Macdonald
Ashley and Chase were great and very helpful.
July 30, 2023
Google Public Storage Brian Halstead
Purchased a unit in the auctions this was my first experience and the manager Debbie has been amazing the units are out side but there is a very clean well kept restroom available easy to find by the gate. The place is kept incredibly clean and Debbie has really made an incredible impression on us during this experience.. I really have never been more pleased with how we have been treated thank you ..
July 13, 2023
Google Public Storage Annette Roberson
Very nice friendly place and I love how the kiosk is a very conveniently help. Happy Customer here
July 13, 2023
Google Public Storage Chanelle Weeks
Wonderful wonderful wonderful very covenant
July 2, 2023
Google Public Storage Ara Lynn N
All outside units allow dirt into the unit (I get it) but these doors need some type of rubber flap for the door perhaps a roll-Up door rather than swing door. The staff, Peter specifically was very helpful and friendly.
June 5, 2023
Google Public Storage Spencer Scholes
Good location and pricing. Doesn't have the best selection of space and most have swing doors as opposed to roll-up/garage doors, but Peter was incredibly helpful.
June 3, 2023
Google Public Storage Lorna Henry
Peter was awesome
May 22, 2023
Google Public Storage Rafael Popoca
Great service. Helped with any needs and quick response to service request. Thank you Peter
February 20, 2023
Google Public Storage jack redden
I cannot confirm other individual's experiences at this location, but unfortunately I was the victim of a burglary of my storage unit and was notified by the engineer who splits his time between locations. The location does not have security cameras that cover everyone's storage unit, and the location does not have staff onsite. The individual(s) who hit my storage unit cut through their latch in lieu of cutting my lock, and at this time my storage unit is still damaged with my material inside (public storage did provide a new lock). Currently I have not received support outside of the assistant Katie who did her best. I am still waiting for feedback from Public Storage for getting this resolved to ensure the items I still have in the unit are safe, and to discuss how they can with a straight face increase my monthly bill by $61 a month without notice after this situation. I was told that I was only one of a few recent individuals who have been through the same situation. I do not mean this to be a rant, but I feel when an individual's possessions where under the protection of a company and are being compensated for it, they should do their best to provide support when they cannot live up to the situation, or at least provide a since of urgency for communication.
February 6, 2023
Google Public Storage David Anderson
Public Storage is the absolute worst company to do business with. Totally unprofessional and unscrupulous site managers and good luck trying to talk to anyone above them. I'm told my lease is being terminated because I was loitering on the property two days after I paid my 2d months rent ON TIME. The next day I was denied access to the lot and told I can only have access to vacate. I'm sorry, I thought I was paid till the end of the month and I wasn't told my lease was being terminated immediately. For no valid reason. I was in the unit with the door closed because I was distraught, because I am having some family problems and I just needed a little peace and quiet. It was Sunday Morning after 9 but before noon. I was on site maybe 2 hours and did nothing that would incite the sensibilities of anyone, except maybe the malcontent at the McDowell facility. The guy that runs the facility in Mesa at McDowell is worthless and unbelievably arrogant. He thinks he can do whatever he wants whenever he wants to anyone he wants. I paid my bill on time and I wasn't doing anything illegal or immoral on the property and I challenge anyone to present any evidence of anything that would constitute such an unreasonable and unkind action. Shame on you public storage!
January 17, 2023
Google Public Storage Kim Fuller
January 5, 2023
Google Public Storage Amanda Wallace
Debbie is very nice and helpful! Highly recommend
December 20, 2022
Google Public Storage Desi Days
Public storage should be ashamed of the way they treated that family. The lady called and asked how much she owed,they told her how much she paid that full amount, 3 days later they set her up for failure intentionally…to steal her storage her whole life…I don’t blame her for picketing and writing the newspapers…shame on you public storage
November 30, 2022
Google Public Storage RO NICCI
I have nothing but high things to say about Debbie and Katie. Nothing short of phenomenal. This is an exceptional team, location and convenience. Kudos and thank you for everything. You guys rock!
November 2, 2022
Google Public Storage Erin Holzschuh
So many issues all the time!! Never any employees in the office… when they are there they are rude. I had to sit and wait 35 mins for access to a cart because they couldn’t allow me to use 1 of the unused one from the other side.
October 31, 2022
Google Public Storage Mike OConnor
October 28, 2022
Google Public Storage Barry Kirshner
Stop by here the other day I think I spoke to a gentleman named Pete. I had questions about all the different size units. I got all my questions answered. This Public storage is close to my home and convenient for me too.
October 27, 2022
Google Public Storage Katy loungarikis
The hours at this location are perfect! It was clean and the staff seemed friendly and knowledgeable. Peter was especially helpful. The location was just a bit to far for me, otherwise I would have rented the space.
October 17, 2022
Google Public Storage Mackenzie Orr
i had a horrible experience at life storage in tempe after they bought out allstate storage. i packed my things out of that unit and had no where to put it. the online rental application was extremely easy to navigate and i ended up getting into my unit the same day, within minutes!!! i love that the storage facility hours are so flexible. the process was so thorough and easy to complete. the woman that came on the video call at the self service kiosk was so knowledgeable, personable and FRIENDLY! thank you for making this such an easy process!
October 5, 2022
Google Public Storage Nate C
September 4, 2022
Google Public Storage Karen McMillen
I love that I can get to my unit until 9pm and that they open at 6am. The flexibility to put stuff in storage early or late during the summer played a big part in my decision to use this place. I have used quiet a few storage facilities around the valley and this one is by far the best one yet. Love the drive -up access also.
August 30, 2022
Google Public Storage Francis Washington
They've been helpful sometimes it requires a little something extra and they've given that. Good Job guys.
July 10, 2022
Google Public Storage Vanessa Glady
The computer system is always down when I visit. I updated my CC info and now I received a card asking me to update my address. Why? Silly stuff drives me crazy.
July 8, 2022
Google Public Storage Eastpork
Noah Eastridge- Michael is incredibly helpful, really great at his job, needs a raise.
July 5, 2022
Google Public Storage bethany anne
I opened a unit April of 2020 and was paying 40$. It went up to 50$, then 60$, and now is 80$ for a 4x4 unit. I got a notice for the first two increases but not the 20$ increase to 80$. This is absurd. Inflation aside, that is an unacceptable increase in that short of a time for such a small unit. I am laying DOUBLE the price in a little over a year. I called in to customer service, after a long wait, to find out if this was the case. The girl didn't seem to care, even after I said I didn’t receive the notice of increase. I will be shopping elsewhere and canceling my unit as soon as I am back from out of town.
June 25, 2022
Google Public Storage John M
Rented a 12x 20 unit for a ridiculous amount of money. That’s not the issue. The issue is it does NOT have a roll up door but a useless swing door. Why do you put a swing door on a 12’ wide storage unit!!!!!!!
June 17, 2022
Google Public Storage Natalie Cavalli
Typical corporate company. Will tell you basically to go to hell no matter the circumstances. If you are struggling a little bit.. they don't care. They will threaten with an auction and tell you to go to hell. I moved in here when it was extra space storage which was a great company to store with. They blind sighted me when these greedy individuals took over. Never do business with public storage.
June 15, 2022
Google Public Storage Ruben Valenzuela
Pedro helpful with everything to rent space very clean spaces.
May 31, 2022
Google Public Storage cliff whitley
Had my storage for four years and have never had a problem!! Great place,,,,,!!!
May 25, 2022
Google Public Storage Meg Morris
I really like the self service kiosk. Also if you need help just press the call button and a live agent will answer in video call to assist you. The storage unit we got was very clean. Very well pleased with the entire experience. Prices are reasonable as well.
May 23, 2022
Google Public Storage Chris Coulter
Mark has done an amazing job in the years we’ve been a customer. Thank you Mark and for Public Storage corporate, Mark is a key person! Appreciate you.
April 30, 2022
Google Public Storage John Crossan
They close too early. Not cheap
April 21, 2022
Google Public Storage kris wolfswinkel
No no no!!! I was on hold forever then I said I’m really not happy you keep raising my fee and she literally said well that’s what you signed and I said well I’m an attorney and she hung up on me!!!! Not kidding!! They are fleecing their customers.. RUN!
April 2, 2022
Google Public Storage David Trevino
February 22, 2022
Google Public Storage Christian sergeant
This place is a RIPOFF!!!!! First of all, you have to complete payment for unit while making a reservation. If the unit doesn't work for you, there is NO REFUND!!! There is Noone on site to speak with! By the time I was able to get a hold of someone it was 24hrs after the date of my reservation and was told a MONTH LATER that because I wasn't officially vacated until the nxt day I would NOT b receiving a refund. Also, most units here are drive up, I reserved a 10x10 and the door was sooooooo small I couldn't get a chair through it. I never even stepped foot in the unit!!!!! I had been with extra space storage for 26 years and never should've went anywhere else!!!
February 15, 2022
Google Public Storage Anna Sky
February 14, 2022
Google Public Storage William Wright
I've been a very happy customer here for going on 2 years. Debbie is always happy to help whenever I've needed it. She goes above and beyond what you'd expect. I highly recommend this place for all things storage. Thanks again Debbie for all your help with my wife's account. You took away one more thing for Sally to stress out.
February 5, 2022
Google Public Storage Jayson Baker
The The facility staff are more than accommodating Peter is awesome very well secured storage facility five stars
December 29, 2021
Google Public Storage Bruce Taylor
December 28, 2021
Google Public Storage Theresa Clark
Well where do I begin:( 1) Once you have your belongings put in and your settled the rent Starts going up. I started at $144.00 and ended at $198.00 for a 10x10. (2) no one ever answer the phone so go in to speak in person...no one ever there either. (3) I ended up leaving my dresser and couch... so they have charged me $250.00 for a cleanup fee. I'm single and older and did not have the means to go to the dump Unexpectedly ...meaning the legs for both were gone and the dresser in back destroyed. My unit had Termites and they had eaten them. I told them but they didnt seem to care about Termites only cared to tell me they would be charging. (4) they painted and didnt put numbers back on. Took me 15mins to try my key on all the locks. This has been awful and I will never use this company ever again. SO my point if you want high rates and continuous price HIKES and Termiites and no staff to help then this is your place ..if not RUN!!!
November 16, 2021
Google Public Storage Joseph Castillo
Customer service rep Debbie was awesome with assisting me. I never leave reviews but trying to get ahold of anyone at this company has been ridiculous and she took care of what I needed in literally less than 15mins. Thank you Debbie!
November 2, 2021
Google Public Storage Josh sinclair
This place has gone down the gutter since the new ownership. Doors always broken, key pads broken, never any dolly’s in your area when needed. Homeless around, hardly clean or smells good anymore. I didn’t even get the fancy nice new rental promotion that everyone gets. All in all, the old people that made this possible for public storage are being taken advantage of. Increased rent toooooo
October 3, 2021
Google Public Storage Kevin MacConkey
Decent rates, secure facilities, and friendly staff make this a wise choice for your storage needs
September 12, 2021
Google Public Storage Kay Rogers
Kaela was great with explaining prices great customer service
September 9, 2021
Google Public Storage Frank Barnes
Ananna was very helpful, outstanding personality, was able to answer all my question, friendly great smile. would recommend this location to anyone because of Ananna. Also want to thank Brandon helping out a good friend of mine having trouble with the unit. very professional, very courteous Thank you Frank Barnes
September 4, 2021
Google Public Storage Trey Muniz
Jessica was very friendly and made my move in easy as pie! I’m only storing my goods here from now on!
September 4, 2021
Google Public Storage Todd Rhoades
Amazing
August 15, 2021
Google Public Storage Jess Segebre
I stopped by to make a payment and Deborah was awesome! Super helpful, kind and professional! Wish I had her at my location in Gilbert, thank you Deborah!!!!
August 8, 2021
Google Public Storage Ryan Trammell
So helpful during a rough time for our family. Thanks for working with us
July 28, 2021
Google Public Storage Djhae Jackson
All around good service
July 26, 2021
Google Public Storage Doreen Hollowell
*** Update - picked the wrong Public Storage - this review is for the one at Pima & McDowell ****Since Public Storage bought this facility, the quality has gone downhill. It is no longer kept clean, the floors and elevators are filthy, the one gate in front has been broken for months and the back gate is kept open so it's no longer a secure facility. It is also very hot in the storage spaces so not sure how they can claim it's air conditioned. It was MUCH nicer when we first rented there with Extra Space Storage. Had it been in its current condition, we would never have rented a storage unit the
July 16, 2021
Google Public Storage Henry Linden
May 8, 2021
Google Public Storage cary harthun
He charged too much and I've had increases
May 6, 2021
Google Public Storage Holly Gotrochs
March 29, 2021
Google Public Storage Tori Mueller
Melanie was very kind, helpful and professional. She made sure we knew every detail we needed to and adressed all of our questions and concerns. She made everything easy and quick!
February 25, 2021
Google Public Storage David Pepper
February 25, 2021
Google Public Storage Bryce “Liking Chellis” Haye
Public storage here on McDowell is not too bad they definitely need to have a better schedule with the person inside I went three times during the day and it always said they were away. and then there was one point where they said they were going to be back at 3:00 and it was 3:30 and nobody was there and when I go there I'm expecting somebody to be there and it was just disappointing that it had to happen. They have reasonable rates for their storage units so you're looking for a place that's not trying to charge an arm and a leg I would choose public storage.
February 20, 2021
Google Public Storage Alicia Buistrago
Vida was super helpful in getting us exactly what we needed to make our moving experience a little less stressful! She was awesome!
February 15, 2021
Google Public Storage JJ Friend2
Had a really great experience and had a pleasure time working with Monica. Monica was extremely curtouse and behind the mask wore a welcoming smile.
February 14, 2021
Google Public Storage Deborah Hyatte
Very please with the service
February 7, 2021
Google Public Storage Erkang Xu
It requires insurance for the stuff you store. And you have to use their lock for 15 dollars a month.
February 7, 2021
Google Public Storage Amanda Flinchum
Big facility but came across as cold better than you service. Definitely over priced for what's offered.
January 20, 2021
Google Public Storage Desire Daley
Quick and professional service. Monica is the best!
November 25, 2020
Google Public Storage Austin burns
Great staff and service!
November 24, 2020
Google Public Storage Zayh
November 24, 2020
Google Public Storage Justin
Warren is a beast!!! Couldn’t have done it w out him!
November 18, 2020
Google Public Storage Shirley Kraft
November 18, 2020
Google Public Storage Chris Chris
Warren was a great guy, he answered all of my questions
November 17, 2020
Google Public Storage James Watson
November 10, 2020
Google Public Storage mikal campbell
Warren was extremely professional funny and helpful
November 5, 2020
Google Public Storage Jessica Shaner
November 2, 2020
Google Public Storage Sabbath Vogel
Warren was amazing! So helpful and friendly! Great customer service.
October 30, 2020
Google Public Storage Saul Vermeulen
I came here to help out my grandfather with moving some stuff into a unit. While here Warren came over and asked us if we were liking things and whatnot.. he was very pleasant to talk with and he gave my grandfather some company while I moved things around! 5/5 would recommend
October 20, 2020
Google Public Storage Omar Encinas
Excellent customer service
October 19, 2020
Google Public Storage Nancy Grygorowicz-Davis
Great service by Warren. Very easy...prompt follow up after reserving online! Recommend!
October 19, 2020
Google Public Storage Russell Williams
Warren was absoluteley greqt, he wqs super fast and easy to complete the rental.
October 6, 2020
Google Public Storage Chris Shihadeh
Warren helped us get into our unit. It was a very easy process. Place seems safe and secure. I’d recommend
October 5, 2020
Google Public Storage Mischelle Hutchison
Great customer service! He helped me with my rental and it was quick and easy!!
October 5, 2020
Google Public Storage Travis Heisler
I had the pleasure to speak with Warren, he was understanding and very professional. He was prompt and polite which I find very hard to find in a business of storage units. Very happy with my decision to put my whole life if the care of these units and indivuals while away.
October 3, 2020
Google Public Storage Alessandra V'Soske
Monica was extremely friendly, helpful and provided excellent customer service/Communicated clear info and instructions during my experience At public storage. There were several other customers in the check-in area with requests during my time there and I appreciated how she prioritized her time ensuring that everybody had their inquiries addressed in a professional manner. Very sweet and helpful gal and great overall experience here!!!
September 30, 2020
Google Public Storage Ryan Martinez
Warren was great. Answered all my question professionally and was very clear with communication.
September 29, 2020
Google Public Storage Jerry Troxel
Warren. at Public Self Storage on 8615 E. McDowell, in Scottsdale, was very helpful, friendly. professional and easy to deal with. He's definitely an asset to the organization. .
September 29, 2020
Google Public Storage curtis brown
Warren was really helpful
September 28, 2020
Google Public Storage Kayla Wight
Warren was super helpful with our rental! Got me in just before close & walked me through the rental process on the phone! Thank you so much!
September 25, 2020
Google Public Storage Justin Zinkann (jzinkn)
Finally a storage place where they are actually helpful! I have rented many storage units in the past and by far Monica was the best to deal with, she was very detailed, helpful, and went out of her way to provide the best customer service!
September 22, 2020
Google Public Storage Mario Robinson
Warren needs a raise good fella!!!!!
August 28, 2020
Google Public Storage Kristi Ohara
Monica was very friendly and helpful! The facility is clean and kept up nicely!
August 23, 2020
Google Public Storage BBQRescue 911
Monica was great ! explained the whole process from beginning to end. Made it easy Great personality
July 9, 2020
Google Public Storage Henry Hester
Efficient clean and good security.
June 9, 2020
Google Public Storage Amber Dwyer
Customer service is great. Great prices and clean place.
June 9, 2020
Google Public Storage Beverly Dwyer
March 12, 2020
Google Public Storage Joshua Otis
Went in to ask questions about getting a unit and was helped by Katie. She was very helpful and was able to answer all of my questions and those she didnt know she found the answer. She was very kind and happy to help.
March 11, 2020
Google Public Storage Samual Derby
So far so good. Scottsdale and online pre-register was very convenient!
March 3, 2020
Google Public Storage Rick M
Sarah did a great job setting me up with a storage unit
February 23, 2020
Google Public Storage calvin stockton
Anita was a pleasure. Thanks for her help for helping us. Cal and Cindy Stockton
February 15, 2020
Google Public Storage Thomas Roden
February 14, 2020
Google Public Storage Adan Blk
February 12, 2020
Google Public Storage Jon Nez
Sarah was a great Rep. She took the time to explain the location lay out and showed us 2 different units so we would make a better decision on which unit would better suit our needs. Very friendly and informative. I would definitely rent from here in the future. Thank You Sarah 😁
February 10, 2020
Google Public Storage kimmonty banks
Excellent customer service and very convenient location.
February 1, 2020
Google Public Storage Tamara Gubala
Had a great experience .. sarah was great and a big help
January 31, 2020
Google Public Storage andy may
January 30, 2020
Google Public Storage melody jong
Sarah is a very helpful staff. Patient and friendly . Thank You Sarah .
January 28, 2020
Google Public Storage Evan Berg
Sarah was awesome! Super nice and helped me with everything I needed! Thanks a bunch Sarah!
January 22, 2020
Google Public Storage Monica Anthony
Megan was very helpful and courteous! Thank you so much!
January 16, 2020
Google Public Storage AZ Adam “Mr. Mister” Black
January 11, 2020
Google Public Storage Nicole Pearce
Great place friendly staff and great prices
January 10, 2020
Google Public Storage Jennifer Hinson
December 24, 2019
Google Public Storage Kristian Fossler
Super easy check in. Very helpful and friendly staff. Megan was an absolute pleasure to work with!
December 24, 2019
Google Public Storage Barbara Baxter
December 19, 2019
Google Public Storage Aja P
December 17, 2019
Google Public Storage Prysless
Always such a pleasant experience and safe and very clean place!
December 13, 2019
Google Public Storage scott whitehill
Jessica was great ... Super nice and friendly .... Easy to deal with.
December 5, 2019
Google Public Storage Jim Rice
I notified the manager about the lighting problem when I moved into the unit over 2 months ago. I work daylight hours and by the time I get to Property, it’s pitch black and The ability to find anything is limited to my own flashlight memory and courage. Their lack of security for my belongings by having the property well lit is of great concern but the disregard for my safety as an individual and customer is totally unacceptable.
November 19, 2019
Google Public Storage Sohail Sial
November 18, 2019
Google Public Storage Jaryn Oakley
I chose this location because its convenient to both of my businesses. Jessica was extremely helpful and professional and made renting a breeze. I would recommend this place.
November 13, 2019
Google Public Storage Pablo Alvarez (TATTOO & GRAPHIC DESIGNS)
Lovely place
November 12, 2019
Google Public Storage Ramon Solidum
November 8, 2019
Google Public Storage Michael Beckholt
Such helpful and friendly employees . Really great prices ! love this place I highly recommend it !!!!!!!!!!
November 6, 2019
Google Public Storage Rafael Popoca
Fast and friendly service
November 5, 2019
Google Public Storage hw77100
November 4, 2019
Google Public Storage Jennifer Timmons
Fast Friendly Service
October 18, 2019
Google Public Storage Constance Barnette
October 13, 2019
Google Public Storage Stephanie Galvan
Thank you for the great service Jessica, You were very helpful.
October 13, 2019
Google Public Storage Cheryl Greis
I will be telling my friends & family about Public Storage! Jessica you were so helpful & professional. Thank you!
October 11, 2019
Google Public Storage Jennifer Bowman
Usually everyone only takes the time to write the bad experiences they have on reviews and all the good things that happen, rarely get reported, which is why I wanted to stop and take a minute to give this public storage a great review. We have had some issues with our storage account and have tried to get help for it in the past, but have had little success. So today my husband and I went down to hopefully resolve our problem and possibly take our business elsewhere. After speaking and working together with Jessica we finally walked out of there with a smile! Sometimes all it takes is a friendly and knowledgeable employee to make all the difference. So thank u Jessica, because of you, we are still happy customers of Public Storage!!
October 11, 2019
Google Public Storage Martie Carr
Just what we needed for storage, clean and safe and friendly.
September 22, 2019
Google Public Storage Itay Braverman
Fast and professional service! Check-in took seconds, I received fast and professional service by Troy who helped me figuring out what size of storage do I actually need. It seems like all storage options are on-ground, which makes the loading/unloading faster.
September 20, 2019
Google Public Storage Wyatt Chatburn
Great place. The Attendent was very accommodating Would recommend.
September 16, 2019
Google Public Storage Jessenia Burington-Botan
September 10, 2019
Google Public Storage Shane Thomas
Jim Moore was great!
August 30, 2019
Google Public Storage M S
I needed storage like ASAP; Lauree, was amazing, she showed me two units, & I needed the larger unit. It was a painless process of renting the unit. She was professional, walked me through everything, and I made a great choice.
August 28, 2019
Google Public Storage Betty Shirazi
My experience with this Public Storage facility has been very satisfying and very personal as well as professional. Lauree who works at the front has done so much to help me whenever I have required any assistance. I am made to feel that I am part of “the family” so to speak. I would no hesitate to recommend this facility to friends, family or anyone who would ask me for a referral. B
August 26, 2019
Google Public Storage Washington Resource Solutions, Llc
Lauree at the front desk was Awesome!! She is very friendly and helpful and she made the whole move in process a breeze! I recommend everyone to this location! Thanks again Lauree😁
August 21, 2019
Google Public Storage Chance Isaacs
Just got my storage unit today and everything went extremely well and I got a good deal. Lauree helped me out, she made everything super clear and simple while having a positive attitude that was fun to be around
August 21, 2019
Google Public Storage Amanda Lee
Wonderful service! Lauree is amazing! Great customer service!!
August 7, 2019
Google Public Storage Jessica Sinclair
Laurie was extremely helpful. The price couldn't be beat, the facility was clean, and I wouldn't hesitate to use their services again should we need them!
August 5, 2019
Google Public Storage Jon Brines
Very helpful staff.
July 25, 2019
Google Public Storage conner fredrickson
Most excellent help provided by Lauree will recommend any friends in the future to this location
July 10, 2019
Google Public Storage patrick hogan
Great service !
July 9, 2019
Google Public Storage Naoni Konija
Jim Moore was extremely helpful today!! He got my unit set up and I was in amd out in no time. I will send anyone who needs storage to Public Storage on McDowell! Thanks Jim!
July 8, 2019
Google Public Storage Lizzzie Fowler
Sandra is a great help! She was super friendly and made me feel welcome. She even asked how my mom was doing(she’s been sick). Very personable.
July 8, 2019
Google Public Storage Allison Weeks
Friendly staff and affordable rates!
July 6, 2019
Google Public Storage Chris Fillingham
The entire experience was seamless. Sandra deserves a raise!!
July 6, 2019
Google Public Storage Felix Rodriguez
This was an Awesome and Friendly experience. Sandra's was awesome.
June 27, 2019
Google Public Storage Lisa Fowler
Excellent service! Great job!
June 10, 2019
Google Public Storage Patrick Olivera
June 7, 2019
Google Public Storage landon mikula
Sandra was very polite and helpful. Glad I chose to come to this location
June 6, 2019
Google Public Storage THOMAS RUTKOWSKI
June 4, 2019
Google Public Storage Erin T
Jim was excellent & explained everything well!
May 30, 2019
Google Public Storage Adam Arnett
Thank you for your help, Sandra. Youre awesome!!
May 20, 2019
Google Public Storage Kim Staffiery
Sandra is awesome! I am so stressed regarding an upcoming move/storage that has multiple directions and components and she really took care of me and my extraordinary needs. Thank you, Sandra! It is an absolute pleasure to work with you!
May 1, 2019
Google Public Storage Jake Deverill
Fast and friendly service!
April 26, 2019
Google Public Storage 033bigsexy
Sandra, at property #08201, was amazing! Very helpful and we received awesome customer service.
April 22, 2019
Google Public Storage Mike Giardino
Sandra was amazing! She made my experience quick and easy! I would give her 10 stars if I could!! She is the best!
April 20, 2019
Google Public Storage Justin Watkins
Well I just started a rental agreement here and love the service so far! Lauree has been great. And the units are big and the price you pay for them are really good.
April 19, 2019
Google Public Storage Jeff Lara
Lauree could not have been more helpful in a stressful moving situation. PS is a saving grace as well as Lauree explaining all the in’ & out’s of Public Storage! Jan lara
April 19, 2019
Google Public Storage Penny Pioquinto
Awesome person as well as a great place second time renting. Lauree
April 6, 2019
Google Public Storage Debra Allen
Excellent
March 28, 2019
Google Public Storage MC MC
Jim Moore was extremely patient, kind and professional wih us! Thank you!
March 17, 2019
Google Public Storage joel allen
Wonderful friendly employees very clean units overall and great location! Took care of everything I need, quick and easy.
March 17, 2019
Google Public Storage Joey Anderson
Thank you Alex and Sandie
March 16, 2019
Google Public Storage 9thWarRebel
Overcharged us with additional fees and cut our lock off
March 4, 2019
Google Public Storage Cindy Kerwin
Nice people, however I was not impressed with the companies inflexibility on due dates.
March 3, 2019
Google Public Storage Desertfox 247
Alex was a great help. He answered any questions that I had without giving excuses. He was able to explain the paper work to me if I had a questions and if I thought something was wrong with the pricing, he was able to explain it and brake down how everything is priced out. Will send others here of they need a storage unit also.
February 14, 2019
Google Public Storage Sandra Chovanec
February 2, 2019
Google Public Storage Greg Keene
Person working was very helpful and went over and beyond to help me!
January 28, 2019
Google Public Storage Chuck Yomens
I was in public storage yesterday and had a great experience with Alex. He was super helpful and very professional!
January 22, 2019
Google Public Storage Kelvin Noline
Alex and Sandie are awesome and great customer service highly recommend the location
January 14, 2019
Google Public Storage Brittany Chavers
Sandie and Alex are great!! Quick service and helpful!
January 11, 2019
Google Public Storage John Steele
Alex was wonderful to work with. He was so patient with me and all of my questions. He is both professional and kind and knowledgeable about what he does as a manager. A true asset not only to Public Storage but to their customers. Thank you Alex. I will highly recommend Public Storage to all I know.
December 31, 2018
Google Public Storage James Phillips
WARNING!!! Do not go here. Much better storage around the corner. The young manager here is the most unprofessional person I've ever met. He changed the pricing from what is online, then would not refund money plus had an attitude the whole time. I told him he was a bad manager and his service was sub par and he actually called the police on me and said I couldn't say that. Ive never seen such an attitude and bad service. So if you want bad service and a young manager who will call the police for saying he has sub par service skills then go here otherwise, much better place including other public storage units right down the street where they don't change pricing and are very friendly. This was the worst customer experience ever. This location and this young manager who can't handle criticism without resorting to calling the police and they never responded to him btw. Just really silly and frustrating dealing with such an immature person. How he ever became manager I don't know and he should not be in such a position. Don't go here. A great location is less than a mile away from this one.
December 14, 2018
Google Public Storage Kevin Decuyp
Fast easy fun
December 3, 2018
Google Public Storage Kat Ingelido
Just your average storage unit, nothing special.
November 21, 2018
Google Public Storage Paul Thomas
November 15, 2018
Google Public Storage John Stroka
Excellent service by Jim.
November 10, 2018
Google Public Storage Mark Wagner
Excellent staff #1
November 8, 2018
Google Public Storage Reem George
Jim Moore was kind and amazing!
November 7, 2018
Google Public Storage colin quinn
Sandie is amazing as always! Very friendly and helpful!
November 1, 2018
Google Public Storage Jonathan Broquist
Working with Jim couldn’t have been a more pleasant experience. Great customer service at this location!!
October 31, 2018
Google Public Storage marky antone
Thank you for your assistance in updating my contact information. Good to know the spirit of excellent customer service is still alive and well.
October 22, 2018
Google Public Storage Chelsea Ficklin
Thank you so much Jim Moore for being so helpful and kind. I really appreciated the quick and informative service! So easy!
October 17, 2018
Google Public Storage Harry Tullis
Sandi was amazing. She helped us so very much. She was pleasant and helpful and a problem solver. She’s the kind of person every employee wishes they had. Thank you for going above and beyond.
October 10, 2018
Google Public Storage david troupe
Great location, great management, affordable pricing too. I will recommend to anyone looking for storage. Ask for Sherri and Sandie.
October 10, 2018
Google Public Storage Kenneth Berry
Sandie was great. Will return again.
October 6, 2018
Google Public Storage Serina Piencak
Jim helped us tremendously when we had cancelled a unit that didn't get removed from the system. He was able to make sure we weren't overcharged. Thanks Jim!
September 26, 2018
Google Public Storage Zach Stevens
This place is awesome, sandie was incredibly friendly and made the entire experience a positive part of my day. Her customer service skills and patience were extremely impressive and the facility itself was very straightforward and clean. Keep up the good work
September 24, 2018
Google Public Storage Jerroid Allen
Thank you Sherri and Sandie
September 13, 2018
Google Public Storage Herb Herbert
September 12, 2018
Google Public Storage Cynthia Tapia
John was very helpful and explained everything in detail. I was satisfied with my first experience
August 28, 2018
Google Public Storage Kevin Galbraith
John was very helpful!
August 21, 2018
Public Storage Polly Morris
No matter how hard I try, I cannot get a human being to help me. I have my account number but need to switch autopay to another card. Who can I speak to? I don't know my password or anything else. I've had this account for years.
August 7, 2018
Google Public Storage Jerry Castro
John and Sandie are good people to work with. If you need storage come to this public storage. John will help you with your storage needs.
July 19, 2018
Google Public Storage Porter
STRONGLY recommend you take your storage business elsewhere. The (slightly) lower teaser rate compared to other private storage facilities lures you in. Then the surprises start coming: You need to buy their lock for $20. You need to buy their insurance, can't use your own policy. By the time they're done, forget saving any $$. Go with Storage Now on McDonald or some other private facility. You'll save $$ and you'll be supporting an independent local business.
July 14, 2018
Google Public Storage D Schu
Caution on price comparison to other facilities. You are required to purchase their monthly insurance coverage which is not included in the rate.
July 12, 2018
Google Public Storage Enedelia Palomino
July 7, 2018
Google Public Storage 33 3strella
John is awesome !!
June 30, 2018
Google Public Storage Jonathan Rojas
Sandie and john very pleasant and helpful ecen asked if we had concerns
June 6, 2018
Google Public Storage Susie Eastham
June 6, 2018
Google Public Storage Jay Lara
Great service..
May 27, 2018
Google Public Storage Jamie Lackey
Very good experience here. John, the young man who was working was very professional and extremely helpful. I would absolutely recommend this place.
May 12, 2018
Google Public Storage Matt S
Reserved a unit online last night and moved some stuff into it this morning. Jim was very helpful and courteous. He made the check-in process smooth and painless.
April 20, 2018
Google Public Storage roba bob
Awesome customer service.
April 20, 2018
Google Public Storage Freedom Anena
Fair pricing, clean units, excellent customer service. Ask for John Jim and Sandie.
April 20, 2018
Google Public Storage Letty Gay
Been storing here for a year and love it property is clean easily located and John sandy and Jim are awesome
April 20, 2018
Google Public Storage Cameron Lee
Great customer service!! Thanks Sandy
April 13, 2018
Google Public Storage Jerry Reising
April 11, 2018
Google Public Storage Ryan Biggs
Helpful staff at check in and nice convenient location. Good pricing.
April 4, 2018
Google Public Storage Anthony Bryant
March 29, 2018
Google Public Storage Jessica Storm
March 14, 2018
Google Public Storage Lyssa Gravez
Quick and simple process. John helped me out. He's awesome. :)
March 13, 2018
Google Public Storage Chaise Johnson
Sandie and John are amazing very helpful and efficient a pleasure to do business with
February 28, 2018
Google Public Storage BFO 3
February 25, 2018
Google Public Storage Lilith Fenwick
Really awesome service, friendly staff
February 17, 2018
Google Public Storage Adrianna Seiler
Great location!! Nice,clean and secure storage. Staff is terrific, Jim was great!! Knowledge and nice. Visit this location you won’t regret it
February 8, 2018
Google Public Storage Throwaway-9906
Great place. John was very helpful
January 31, 2018
Google Public Storage Jana Vida
Fantastic facility - clean, honest and efficient. The staff is very helpful. I have had my 10x20 for 5 years and I consider this an investment in my staging business. This location is easily accessible and I have never had a traffic issue entering or leaving. Highly recommend this location and facility.
January 25, 2018
Google Public Storage Steve Albany
January 11, 2018
Google Public Storage June Cook
December 21, 2017
Google Public Storage Christopher Hintz
December 21, 2017
Google Public Storage Justin Wald
John was extremely helpful and patient with our needs. Very professional and thorough with his job.
December 5, 2017
Google Public Storage Courtney fanson
Stopped in to make a payment today and as always was treated to excellent customer service by John and Sandie. Thank you for the Awesomeness!
November 24, 2017
Google Public Storage Bianca Bane
November 22, 2017
Google Public Storage Dee Lee
November 11, 2017
Google Public Storage Chris W
Helpful and friend staff. Convenient location.
October 16, 2017
Google Public Storage Ella Davidoff
October 13, 2017
Google Public Storage Michael Carlborg
September 10, 2017
Google Public Storage Bounce House Rentals Arizona
Sandie has great customer service. I enjoy my unit because the property is always clean and the people that work there are always friendly.
August 28, 2017
Google Public Storage Kiran Rajbhandary
John rocks, he got us the perfect space quickly and at a great rate!
August 19, 2017
Google Public Storage Brad May
John was great. Very easy to work with. Had the unit we wanted. Very quick process
August 4, 2017
Google Public Storage Jennifer Boaz
John was awesome. He helped with answering all my questions, even the ones I didn't think to ask!
July 5, 2017
Google Public Storage Shane Howell
Anthony was awesome!! Really helpful and explained everything. Tried to sell me lots of merchandise but I had everything.
June 17, 2017
Google Public Storage Kyle Owen
Anthony did a great Job very helpful and very knowledgeable
June 16, 2017
Google Public Storage Dixon Hill
Great on-site manager! Excellent storage prices. Clean unit.
June 14, 2017
Google Public Storage Ashley Pelton
Anthony provided efficient and great services.
June 13, 2017
Google Public Storage Jill Albany
Anthony was polite and helpful. Knew his stuff. Asked if we needed any other stuff to make our move easier.
June 10, 2017
Google Public Storage Phillip Crouch
June 10, 2017
Google Public Storage Chris Solano
Anthony is the man! Courteous, informative & efficient. Go Yanks!
June 7, 2017
Google Public Storage Dori Fisher
Anthony was quite helpful with my move out process. Great customer service. Will definitely use in the future.
June 2, 2017
Google Public Storage Chico Valencia
Anthony provided great service
May 25, 2017
Google Public Storage Perry Merrity
Great service and pricing. Anthony was fantastic in helping me find the exact space needed. Great jib!
May 22, 2017
Google Public Storage Carl S
Incredibly friendly service from Garry & Anthony, answered all my questions in a timely manner and were very professional. Best experience I've ever had at storage facility. Would recommend to everyone. Came in as a stranger left with two new friends 👍🏼
May 5, 2017
Google Public Storage rodney stehlik
Public storage East McDowell So Anthony served me with five-star service today at public storage save me money in the process
May 4, 2017
Google Public Storage Beth Quinn
Anthony was great !
May 3, 2017
Google Public Storage Kelley Wagner
Anthony was very informal and helpful in getting me set up and moved in quickly.
May 3, 2017
Google Public Storage Jonathan Quinsey
Great place. Anthony's​ customer service was exceptional!
April 25, 2017
Google Public Storage Wayne Hogan
Anthony was extremely helpful
April 12, 2017
Google Public Storage Jennifer James
Jim-Anthony made my experience easy, helpful, professional and accommodating. Jim-Anthony wa friendly and respectful. He knows his job and does it well. i would recommend public storage.
April 1, 2017
Google Public Storage Ashlei Wilson
Anthony was awesome! Very friendly and efficient!
March 30, 2017
Google Public Storage DELVA WELLINGTON
March 3, 2017
Google Public Storage Erin Rotheram-Fuller
March 1, 2017
Google Public Storage Darrin Pawluk
Anthony, has always done a great job for me.
March 1, 2017
Google Public Storage Jacquelyn Bunker
Anthony was great and very helpful. Got me in and out fast and helped me find the correct unit for my needs!
February 18, 2017
Google Public Storage Bryan Garcia
Anthony was great! Quick and easy no hassle at all
February 14, 2017
Google Public Storage John Estep
Anthony was great
February 2, 2017
Google Public Storage Kevin Walden
Rented from this facility and unfortunately was the victim of a roof leak from the recent rains. I have personal insurance so I am covered but I sought some consideration from the management team for what I felt was a failure of my expectations for a dry, safe place to store my possessions. I had to make 8 phone calls before I had the courtesy of a response. I asked for a $50 consideration - an extremely minimal amount. The district manager said he doubted that he would do anything but said he would look into it and call me back. To his credit, he did call me back, however he claimed that he had no way of giving me $50 even if he wanted to. I found this very hard to believe and in fact it was insulting. I should add that I found rat poop on my belongings, but I was not surprised as there is rat poison in the unit when you rent it and the area is full of fields, so there was a reasonable expectation of rats. I should state for the record that I am not a rodent expert, however, I know the difference between mouse poop and rat poop. As I said, there was not a reasonable expectation of being rodent free, but there was one of a water tight roof and thus my respectful request of some token compensation for my trouble. What does all this mean and how should it effect your decision as to whether or not you should consider renting at this location? In a nutshell, if you rent here, you should not have a reasonable expectation of a watertight roof and you should appreciate that the management's attitude to under delivering on what you pay for will be "too bad, so sad". As a consumer, you can vote with your feet and I suggest you walk right on by this location and try somewhere else. Preferably a location that has watertight roofs, less rodents and a better management attitude. In conclusion, Public Storage is willing to take your money for something they didn't provide and not have the respect, courtesy or decency to try to make their customer happy when they fail to deliver. I certainly will never be back and I will tell my friends and neighbors to go elsewhere.
February 1, 2017
Google Public Storage Paola Cipriano
Anthony good customer services
January 20, 2017
Google Public Storage Suzanne Samaniego
Anthony hustled with a great attitude! Even in the rain. Thanks Anthony!
January 19, 2017
Google Public Storage Doug Chillquist
Anthony great customer service
January 13, 2017
Google Public Storage David Borden
Anthony was very thorough and efficient
January 7, 2017
Google Public Storage jeffjames wagner
Good customer service with Anthony
December 8, 2016
Google Public Storage Allen McCarthy
Anthony was great and has great customer service!!!
December 8, 2016
Google Public Storage Nic Reed
Great customer service! Took the time to show me my options, and the units.
November 12, 2016
Google Public Storage D David Ashworth
Anthony gave outstanding service.
October 9, 2016
Google Public Storage Roy Krisher
Good service from Anthony, friendly and polite
October 9, 2016
Google Public Storage Tom Witt
Anthony was great!
October 8, 2016
Google Public Storage Nunya Bidness
We went here in to assess what was in my mother-in-law's storage unit after her passing and dealt with Anthony. He was the rudest most heartless douchebag I have ever dealt with. I wouldn't come here if somebody paid me to nor would I ever use them for storage facility due to the lack of compassion and professionalism that I received today. On top of which when asked 4 district manager information he gave false information which we verified with another facility.
October 3, 2016
Google Public Storage Xana Du
Anthony was very helpful and made the process a breeze with such short notice.
September 30, 2016
Google Public Storage L M (LM)
If I could vote ZERO I would: This is a DEPLORABLE operation. I will be reporting you to the BBB locally. I cancelled the account in August and now you are charging me for September & October on a unit I don't even occupy anymore. It was emptied out on 8/22. The account was closed online on 8/30. I have all my receipts of PAID until August 31st. NOW YOU ARE CALLING MY CHILDREN to collect money I DON'T OWE YOU? BEWARE of this SCAM of a place. HMMMMPHHHH!
September 27, 2016
Google Public Storage craig willis
Anthony was awesome, quick and efficient.
September 23, 2016
Google Public Storage Matthew Suhs
Anthony was great customer service!
September 22, 2016
Google Public Storage Katherine Baggett
Excellent customer service, thanks Anthony!
September 16, 2016
Google Public Storage janina bayuga
Anthony is so helpful! Thank you!
September 9, 2016
Google Public Storage Mary Butler
Anthony was a big help and great customer service.
September 2, 2016
Google Public Storage Yvonne Wilson
Very good experience with Anthony at Public Storage he is absolutely wonderful also very professional and I will recommend Public Storage to my friends and family now push down here
September 2, 2016
Google Public Storage Lakesha Douglas
Anthony is a wonderful customer service provider as well as professional. I could not have asked for a more pleasurable experience!
September 1, 2016
Google Public Storage Aaron Ingram
Anthony was awesome!!!
August 6, 2016
Google Public Storage Carlos Sanchez
Anthony was a cool breeze to work with. Very nice customer service and answered all my questions thoroughly.
August 3, 2016
Google Public Storage Steve Ryder
Anthony was awesome! Great customer service and he really helped me out!
July 29, 2016
Google Public Storage Lourine Lilly
Anthony has great customer service!!! And was wonderful!!!
July 21, 2016
Google Public Storage Shannon Ramirez
Anthony was very informative. Excellent customer service!
July 13, 2016
Google Public Storage Gloria Green
Anthony best guy in the world thanks for hiring him!!!
June 5, 2016
Google Public Storage Margaret Ngeera
Anthony was great, will definitely recommended him to my friends n family
May 11, 2016
Google Public Storage Studio YSK (YSKONK)
great customer services from Anthony he was very good and thank you Bill.
May 10, 2016
Google Public Storage Paige Cloyd
Great customer service
May 9, 2016
Google Public Storage Emily Peteuil
Kathy and Donna were super helpful and down to earth. That personable contact makes all the difference. I highly recommend this location for your storage needs. The building is a little older looking but likely due to many years of "experience" :)
April 23, 2016
Google Public Storage Mr Cheramie
Place is kind of hidden into a small storefront, so even though it's hard to miss the sign, it's also easy to end up at the neighboring business. They have a large selection of storage units as well and, as expected, an assortment of over priced moving supplies. As with most place the move-in specials never save you as much as it looks like they will but I have come to expect that with storage places. Overall good experience and even exceeded my expectations, however, that wasn't hard because I didn't expect much.
April 21, 2016
Google Public Storage Mo “Mo” Earhart
Anthony helped me out and what a pleasure it was dealing with him. This location was recommended by a current customer due to the professionalism, cleanliness, and efficiency -- I couldn't agree more!! Highly recommend.
March 31, 2016
Google Public Storage A
Anthony was amazing! Great customer service! Always a great experience here!
March 30, 2016
Google Public Storage Scott Billingsley
Anthony provided better than the BEST customer service I could have hoped for!!!! Good job, man! Thank you!!
March 28, 2016
Google Public Storage Lonnie Sanchez
Donna was so awesome!! She was very helpful and knowledgeable. She made everything so easy. I recommend this public storage to everyone! Thank you for your great service!!
March 12, 2016
Google Public Storage Shirley Spencer
A nthony did a wonderful job of showing me the unit. He was very informative and helpful. I will be very happy here if everyone is as helpful..
March 10, 2016
Google Public Storage Norma Agoodie
Anthony was great in helping me get a storage.
March 10, 2016
Google Public Storage M Randall
Anthony gave great customer service.
March 3, 2016
Google Public Storage Barbara Breeze
Fantastic customer service from Bill. We were visiting the storage unit and needed some assistance and stopped by the office. Bill was so helpful - he even helped us unload some things from our car. He certainly made us feel like Public Storage really cared about their customers. What a nice guy!
February 26, 2016
Google Public Storage Patricia Hood
Anthony was very helpful. Great service!
February 25, 2016
Google Public Storage Nic Lichtner
Anthony was great he stayed late to get me all set up with a unit that I needed immediately.
February 25, 2016
Google Public Storage Yael Lanciano
Anthony is very friendly, he helped me find the unit that was best for me!
February 10, 2016
Google Public Storage Jay Swiercek
Anthony was very professional and informative. His customer service was top notch. Definitely recommend this place.
February 8, 2016
Google Public Storage Erica Buschatzke
Great experience! Bill was knowledgeable and quick and got me in my unit the same day!
February 7, 2016
Google Public Storage Maria Mara
Sandie and Anthony were a great help, great property great staff and a convenient location! Highly recommended
January 29, 2016
Google Public Storage Opal Greene Greene
Anthony did a great job services to day
January 22, 2016
Google Public Storage Al Lucero
Brandy was great at assisting me with find a unit that fit my needs. She sgowed me all the different option for packing materials they offrred.The monthly rates are better than other storage facilities in the area.
January 18, 2016
Google Public Storage Arlene Molinaro
I would definitely recommend getting a unit here.Anthony's the guy that helped me and made sure i got the perfect unit.
January 18, 2016
Google Public Storage happythecat 200
I inquired on a unit because I just moved here.And the customer service I received from a young man named Anthony was awsome!!
January 8, 2016
Google Public Storage Cindy Olson-Plafker
Anthony has walked me through this process and made things much easier. Been awhile since I 've needed storage. He was helpful and friendly and made things very easy. Thanks Anthony
December 15, 2015
Google Public Storage Trixie “Lil'Timmay” Hobbitz
Anthony was very helpful, great customer service.
December 14, 2015
Google Public Storage Louise D
Regardless of the deal you get, you rate WILL go up at least 3 times the first year. I thought it was a fluke but after the first year I rented a second unit and the same thing happened. More rate increases. These very same increases have happened to several other customers that I have talk to. Please please save yourself and go elsewhere.
December 11, 2015
Google Public Storage Brandon Minnis
Anthony was great helped me get set up and did a great job. Definitely would recommend him and public storage.
December 11, 2015
Google Public Storage Jody Rowlett
Anthony was fantastic. Very nice and helpful.
December 5, 2015
Google Public Storage Sylvia Says
Anthony is great :)
December 5, 2015
Google Public Storage Tatsha Jackson
Anthony, he was wonderful I'm new to area and Anthony went out of his way to make sure I have a storage unit for my RV. Thank you Tatsha Jackson
December 4, 2015
Google Public Storage SolyRealtor
Anthony has given me an excellent customer service was very helpful thank you
December 2, 2015
Google Public Storage Lesa Wallace
Anthony is very helpful and makes sure you get the best price!
December 2, 2015
Google Public Storage Madalyn Conchola
Anthony did a great job! Great customer service and a great cook! :)
December 2, 2015
Google Public Storage Liz
Anthony is professional & friendly!
November 20, 2015
Google Public Storage Chuck Paul
Anthony was very helpful.
November 7, 2015
Google Public Storage Amanda Tustin
Anthony was absolutely amazing!!! So helpful and thorough!
November 1, 2015
Google Public Storage Nyo Zotto
Anthony was very helpful in every step of the way! Great customer service! 10/10
October 31, 2015
Google Public Storage Grant Gunkel
October 31, 2015
Google Public Storage Steve Goodell
Anthony did made it easy to get checked in and singed up.
October 30, 2015
Google Public Storage Patricia Price
Anthony was wonderful! He made it so easy!
October 17, 2015
Google Public Storage Sofadan Ghking
Had an early morning issue, Anthony couldn't have been more helpful & so wise to help correct the issue with such a simple solution. THANK you Anthony
October 14, 2015
Google Public Storage Nicole Fan
Anthony was very friendly with getting a new unit today.
October 10, 2015
Google Public Storage Robert Bellospirito
Anthony was very courteous and helpful. I would highly recommend renting from him!
October 9, 2015
Google Public Storage Tania Phillips
Anthony was awesome! Was very helpful.
October 3, 2015
Google Public Storage Jan Sievert
Anthony's excellent customer service and personable attitude made this a pleasant experience. Everything is spelled out in an efficient and timely manner. I highly recommend this location to anyone in need of a storage facility. Thank you Anthony!
September 30, 2015
Google Public Storage Heather Tez
Anthony was very very helpful. Great customer service!
September 27, 2015
Google Public Storage Todd Davis
Anthony was great device. Glad to have you in Scottsdale!
September 24, 2015
Google Public Storage Peaches L
Anthony is awesome!
September 11, 2015
Google Public Storage Daniel Wood
Donna was very helpful in getting a storage room
September 10, 2015
Google Public Storage thealmighty dies
Anthony was awesome extremely helpful
September 2, 2015
Google Public Storage Deborah Frey
This is the best experience I have had since moving to Arizona. Anthony not only helped me find a suitable unit, he stayed late to ensure I was satisfied with the unit.
August 28, 2015
Google Public Storage M Kane
Anthony was excellent! Great customer service skills.
August 28, 2015
Google Public Storage Dani Renee
Anthony did great! Friendly and informative, left no question behind!:)
August 25, 2015
Google Public Storage Adrian Michel
Hidden fees, charged me for one week $75 then decided to boost up the storage fee once I moved in, to $211! Not cool, and not worth the price of a storage that isn't climate controlled, that has bugs and spiders crawling in your boxes and the inside insulation is peeling off into my furniture. Not worth $211.00 a month!
August 21, 2015
Google Public Storage Gina DiBiase
Anthony was a wonderful, knowledgeable and considerate gentleman. An absolute pleasurable experience.
August 20, 2015
Google Public Storage Jasmine Dunston
Anthony was great, he was very nice. Everything was quick and easy. Thank you very much.
August 18, 2015
Google Public Storage Dana Delaney
Anthony was very patient and a great help!
August 13, 2015
Google Public Storage Linda White
Wonderful this place has amazing customer service!! Thank you Anthony for all your help😃😃😃
August 7, 2015
Google Public Storage Evon Potocki
Great customer service from Anthony! It's my first time using a storage facility so he helped reassure me that my belongings are in good hands with Public Storage. The location is conveniently located right off the highway 101. The property is well maintained and clean. Security measures are on point!
July 28, 2015
Google Public Storage Meadow J
Public Storage outshined its competitors in pricing, convenience &personality! Anthony's superb customer service skills &personable attitude, made an otherwise mundane experience, much more pleasant. After an exhausting day of moving, he had me smiling as I walked out the door. I recommend THIS location to everyone that's in need of a perfect storage facility!
July 12, 2015
Google Public Storage Ron Webb
Check-in was informative and smooth. Anthony is very customer-service friendly and takes the time to show units and supplies. Unit is clean and easily assessable.
July 12, 2015
Google Public Storage Rose Nwaturuocha
We booked this storage online and was not expecting a human touch at all. Just within a minute of reservation, Anthony called to confirm the reservation. Not only did he explain the various choices available, he explained the reservation procedures and deadlines and continued to guide us until we arrived at the storage. Very positive experience. We will definitely use this storage again!.
July 11, 2015
Google Public Storage Jana Vida
Anthony is efficient and service oriented. Thank you.
July 10, 2015
Google Public Storage cory whalin
Anthony was very helpful and was able to identify that I needed a bigger unit than I originally thought!
June 30, 2015
Google Public Storage laurie daugherty
Anthony ..Excellent service awesome customer service ...
June 30, 2015
Google Public Storage Shane O'Brien
Anthony was really helpful!
June 27, 2015
Google Public Storage AngeloM16 games
anthony was a great customer service person,
June 21, 2015
Google Public Storage Michelle Quesada
I rented my unit today and Anthony assisted me and he was very courteous and made sure everything was quickly done and convenient.
June 20, 2015
Google Public Storage Thomas Metzger
Anthony was very professional and diligent not to mention the efficiency of his ability to set me up with the perfect unit for my needs. I have rented here before and would recommend this facility to anyone who needs to rent storage space. Anthony was also able to recommend your other services in the event that I should be interested at any time from the present to the future. Thank you Anthony!
June 12, 2015
Google Public Storage National Street Teams
Anthony from boston was amazing, go Yankees!
May 25, 2015
Google Public Storage Y
Vivi was great at assisting us. She was very friendly and to the point.
May 23, 2015
Google Public Storage Zach R
Vivi was very helpful setting me up with a storage space
May 17, 2015
Google Public Storage Jared Anderson
Very professional service and friendly staff. Vivi was exceptionally helpful.
May 16, 2015
Google Public Storage Karyn
Vivi was very friendly, helpful and professional in helping me obtain a storage unit today. Yesterday, Scottsdale had a big storm and I was wondering if the storage unit would have flooded, but it was completely dry and very clean. Several years ago I had rented a storage unit, different company, out of town and it wasn't as nice as this place. It's been a while since I have stored things, so I have forgotten about the other fees that go along with renting a unit. I would have liked to have had that information from the representative at the call center. I like to make informed decisions and not feel a business is trying to hide something. I still would have rented at this location.
May 8, 2015
Google Public Storage Cassidy Browning
This is the first time I have had to put my things in storage. Vivi provided extremely great customer service and helped me find a unit that fit my needs at the lowest cost possible! I definitely recommend public storage to anyone looking for a storage unit in the south scottsdale area!!
May 6, 2015
Google Public Storage Brett Meyers
Great customer service!
May 5, 2015
Google Public Storage Miesha Fish
Vivi was awesome. We are so pleased with our whole storage experience. Thank you so much!!
May 4, 2015
Google Public Storage Recio Jackson
Great job Vivi. Thanks for being so helpful
May 3, 2015
Google Public Storage Brittany Steagall
Vivi was very helpful!
May 3, 2015
Google Public Storage kamiar52
Vivi did a fine job
April 23, 2015
Google Public Storage Kimberli Horyza
Vivi was very helpful. She made my first time renting a storage so simple. Thank you Viv, your awesome!
April 20, 2015
Google Public Storage Michael Ciaramitaro
Anastasia was very thorough and quick about getting my unit set up.
April 14, 2015
Google Public Storage Sharon Mattson
Vivi was very professional and thorough, thanks soooooo much!!!
April 7, 2015
Google Public Storage Scott Borchardt
Vivi was great. Storage meets our needs. Access is easy. Property is clean. Great location.
April 5, 2015
Google Public Storage renee seely
i have to say i am always treated with respect and courtesy Vivi is the best she even remembers my name she is probably the only reason i stay at this storage
March 28, 2015
Google Public Storage Allison Donnelly
Vivi is awesome!! Excellent customer service!! Made my day. Thank you!
March 19, 2015
Google Public Storage William Lloyd
Nice location, clean and easy access. Staff are great to deal with too. Easy move in and easy to move out as well. I recommend to storage seekers
March 16, 2015
Google Public Storage Sandi Woepse
Vivi the customer service representative was awesome...Recommended for any storage needs...
March 16, 2015
Google Public Storage The Iron Woodman
Awesome experience vivi is very helpful through the process from start to move in.
March 14, 2015
Google Public Storage Maureen Witt
Thank you Vivi for a nice experience at public storage.
March 11, 2015
Google Public Storage Justin Wadsworth
ViVi was awesome! Very happy with my experience!
March 9, 2015
Google Public Storage J&T Gary
Good experience
March 1, 2015
Google Public Storage Shawn Harty
Vivi was super helpful. Great experience.
February 22, 2015
Google Public Storage Natalie Wyatt
Great customer service! Easy transaction and very simple to complete!
February 21, 2015
Google Public Storage chase little
Vivid helped getting me my storage unit and was wonderful and helpful
February 21, 2015
Google Public Storage marianne michaels
Vivi was very knowledgable. Courteously answered my questions. The experience was painless and quick!
February 21, 2015
Google Public Storage Miguel Angel Altamirano Perez
Had good customers service's by vivi who help me out with my need of storage unit
February 10, 2015
Google Public Storage Laura Disano
great service.. Vivi
February 7, 2015
Google Public Storage Zakee Jones
Vivi is awesome and she should be the new property manager!!!
February 2, 2015
Google Public Storage PTBYJOE Studios
Other than having to come back a second time, it was great! Vivi was very helpfull!
February 2, 2015
Google Public Storage Jose Parada
I had a great experience renting here. The staff lady Vivi was very friendly and was able to answer all my question and help me in a timely manner.
January 31, 2015
Google Public Storage Mohamad Tokko
Very great service from Vivi! If it weren't for her I would hv went somewhere else! Great job!
January 30, 2015
Google Public Storage Jeff Cybulski
Great and easy to get set up. Good customer service and follow through. Helped find the right unit.
January 30, 2015
Google Public Storage joseph mcclellan
Great location and great service! Vivi was very sweet and super helpful
January 17, 2015
Google Public Storage Desiree Gerth
Wonderfully friendly and accommodating staff at this Public Storage facility! Thanks Vivi for all of your help!
January 17, 2015
Google Public Storage Alfred Fox
Awesome service!
January 17, 2015
Google Public Storage Sharon Mann
Very clean and secure. staff very friendly and informative.
January 14, 2015
Google Public Storage Mia Middleton
Valentia was very helpful and friendly! She even helped me after they closed :-). Very pleased with the customer service!
January 10, 2015
Google Public Storage F&F Carpet Cleaning Inc. Nayebpour
Vivi was very helpful today. Was able to rent a unit within minutes. Very friendly & knowledgeable person.
January 9, 2015
Public Storage Danielle Nowak
So I guess I should have known better than to rate a place 5 stars on yelp after the first day, especially since I was asked to write a review. For starters, they have actually made improvements to their look. Sounds like others were bothered by the new locks, but to me it was a necessary improvement. Things have been painted and relocked and it looks very nice. Now for the negative. Apparently one you schedule a move out date they change their attitude. I scheduled a move o...ut date, the 10th, before the end of the year, purposely so I could be prorated if possible. As I was doing so, nowhere did it mention a date I had to move out by in order to be prorated. It simply stated to schedule it before the end of the month, which I did. So I presumed, the money taken from my account automatically, would be discounted for January. Instead nothing came out of my account. I figured they would give me a closing amount on my move out date. Yesterday, the 8th, I went to move out a few things, as I had help. My code got us in, on the second try. I figured I entered the wrong number the first time. As I tried to leave, my code didn't work. To make this long story not even longer, basically the manager, and only person on duty was not very accommodating or helpful. After waiting over 5 minutes at the gate to leave she finally came out and said I had a delinquent account for not paying. Well that's nice, I wish I had known. I could go on about our ridiculous conversation but I will spare you. She did let us leave, the 2 cars behind and with me included. So to end the awful treatment/company issue I was having... I emailed them to ask what was going on. 5 hours later, I didn't get a response, but an email telling me I had a late payment and a late fee. Oh that's nice. A little late. Hoping to have this dealt with accordingly or I will have to share some other negatives and drop my rating again See more
January 9, 2015
Google Public Storage Mary Emmerling
Vivi was extremely helpful and cut through all my questions. Thank you.
December 17, 2014
Google Public Storage Matt Hawkins
great customer service and amazing business ethics. love it
December 13, 2014
Google Public Storage Manuel Segura
Val did an outstanding job!
December 12, 2014
Public Storage Jere Sponagle
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
December 8, 2014
Google Public Storage Carter Knightsbridge
good spot
December 4, 2014
Google Public Storage Melinda Nickel Wainwright
Fantastic storage rental facility and staff! I highly recommend them and Val is a delight to work with and always makes us feel so welcome when we are at our storage unit and on the property! Thanks!
November 6, 2014
Google Public Storage Bryan Smith
Good clean storage for a reasonable price
October 29, 2014
Google Public Storage Pedro Romeiro
Very reasonably priced, secure and friendly professional service.
October 28, 2014
Google Public Storage Chris Wilson
Super helpful staff, got what I needed. In and out fast.
August 26, 2014
Google Public Storage Brady Fid
These folks are great and Lisa is the greatest manager ever! She is always friendly, the location is convenient to the highways, the place is very clean and the price is right. I highly recommend it!
August 19, 2014
Google Public Storage Melenaite Ika
I came to this location after searching all day for a storage unit. I am a college student on a budget that needed a unit to put my stuff in for a month. Before I arrived here I had just left the another storage facility after I got a quote of $97 dollars without tax for a 5ftx10ft unit. Upon arriving to this location I was already feeling hopeless and was ready for the worst. However, I was greeted by a very nice associate named Nancee that listened to my situation and seemed to really care. She took her time to find me the best deal and was able to find me a 10x10 unit that was on the dollar special. I would highly recommend anyone to come to this location rather than any other for great quality service. Thanks again, I appreciate it.
August 12, 2014
Google Public Storage Natalie Uribe
My family has rented spaces at Public Storage several times now. We like most that our move in and move out are made super easy!
July 12, 2014
Google Public Storage Stacy Huber
Nancee is fabulous. Got me in and out in no time. She was a delight, very detailed and efficient.
June 30, 2014
Google Public Storage yeth plith
I was looking for a good storage place to keep some of my belongings and while there everything I needed to kno and do was taken care of by Nancee.
June 28, 2014
Google Public Storage Derek Shelton
CSR Nancee very professional and knowledgeable. Property was clean and well maintained... Will use them again in the future.
June 28, 2014
Google Public Storage Macie Reeves
While helping a friend move, I was impressed with the customer service here the staff was so friendly and helpful!
June 26, 2014
Google Public Storage Erin Prescott
Thanks Valentia for all your help! I have had the best experience with Public Storage.
June 20, 2014
Google Public Storage Cynthia Dupra
I rented with this particular Public Storage because of the friendly staff (Mellissa) along with the safe secure, clean friendly feeling I received on my first visit! Mellissa was great at explaining everything so that I had little to no questions. Renting was quick and easy! I highly recommend this location to anyone living in the area. You can't go wrong renting here!
June 6, 2014
Google Public Storage R Jacobs
You guys are awesome! Joe was simply AWESOME! Thank you so much!
May 11, 2014
Google Public Storage Alicia Marie
My first storage unit experience! It went very well.
April 29, 2014
Google Public Storage Alex Chiaghana
I was helped by Melissa at this site. She was extremely professional, easy to talk to and honest, knowledgeable about the property, and, most importantly, PATIENT! I asked lots and lots of questions and never felt like I was annoying her or taking up her time. I knew exactly what I wanted so she took me to look at the unit, gave me a run down of the rules/regs AND why! I look forward to dealing with Public Storage again!
April 4, 2014
Google Public Storage John M Bonk, LMT
Gina was phenomenal. She explained everything in detail, was very accommodating, pointed out the features and benefits of the property. I was extremely impressed with the customer service she provided, the cleanliness of the property and most importantly the security. I feel much better knowing the items I have to store will be safe and there is a friendly and courteous staff to help with any issues. Thank You.
March 29, 2014
Google Public Storage Christopher Stump
Mellissa did a fantastic job through the move in process. She made the registration process a breeze and was very helpful with all of my questions. I would highly recommend Public Storage on McDowell to any of my friends because i know employees like Mellissa will be there to provide excellent customer service. -Christopher Stump Satisfied Customer
March 26, 2014
Google Public Storage David Rivera
Experience was very positive, manager was very professional and knowlegeable of the premises. She xplained various options to our satisfaction. Storage unit was clean.
March 7, 2014
Google Public Storage Etienne Dezentje
I've been with PS for over 9 years using the facility for my business . The manager "Heather " has always been helpful concerning my business needs. Thank you
January 29, 2014
Google Public Storage Lavern Reynolds
I rented at this location in 2011, and 2013. Heather is pleasant, and the whole complex is very clean. I love having a storage unit here. It's affordable. I reserved a unit online. I can pay online or in person. Easy in & easy out, and close to the 101. Love it!
January 19, 2014
Google Public Storage kevin uehara
Thanks public storage
August 19, 2013
Google Public Storage mary lou Tobin
I made a reservations on the internet and physically visited the site today to sign up. Heather was most gracious--as I had to change my appointment at the last minute to a later hour in the day. She gave me a tour of the facilities including the unit that I was reserving and fully explained all the "rules-regulations etc" of the storage facility. I was most pleased with her efficiency and friendliness. Public Storage should be proud of her as a valued employee.