We were looking fo a new storage facility after our introductory offer expired, and our monthly charges jumped to a rediculous amount at the storage facil;ity we were in.
After calling several facilities, we found Public Storage on Camelback. The prices are considerably less than even our into offer on the other.
We secured a unit with a simple phone call, they gave us a move in date and said everything would be ready for us.
I showed up and spoke with Debbie, the associate working in the office that day, she was great, very friendly and professional. She said "you are all set" gave me directions to the unit, the lock was on the floor, unit was clean and exactly what i expected.
I recently switched over to public storage from extra space and the transition was seamless and easy! Very happy I switched. I broke a ceramic pot during the move and I couldn’t find a trash can to throw it away, but Debbie in the office was super kind and said she would get rid of it for me! So far a very positive experience with them.
Becky’s customer service was top notch! She was very pleasant and eager to help.
Debra's customer service is excellent so glad this location has new Carts and the property is nice and clean 💯🌟
Debra's awesome customer service is on point 💯😎 thank you glad you have carts here
We scared eachother coming around the corner but Drake was nice.
security debra was really helpful with me
Great storage center! Clean and easy to use. Deborah, the manager, even called to follow up, which I really appreciated.
Debra was the best informative person that answered all my questions fluently and helped me better understand what I needed to know Thank you Debra
Becky doesn’t work at this location but she is always there to help with any questions I may have when I call. She’s very prompt calling back and happy to help
Yvette was so helpful with setting up access to our unit. Thank you Yvette! Clean property.
Amalia was so nice and helpful assisting us with getting to our unit. Thank you Amalia for your customer service and keeping a nice dotage facility!!
Debra was very friendly and patient when helping me find a storage unit! :)
Leti was a terrific representative helping us find a second unit at this location near to our first unit. Very friendly, knowledgeable, and efficient.
On a later visit, Debra was incredibly helpful and friendly. You’ve got a nice team at this location.
I got great costumer service from Debra she was such a good help at public storage and I felt cared for and understood of my values there and was helped with my lock right away, thanks Debra and public storage..... Love your service.....
Deborah was great and very helpful!
I live in the area, needed to store a 2 bd apt worth of things while shopping for a house. The location is great, there’s always available underground parking which is huge, considering that shopping center is always congested. The storage can be accessed with moving trucks easily with its service elevator and open (un)loading dock. The units are clean, temp controlled and well lit.
The best part is the service, personified by Spencer. Friendly and helpful from day one, funny without being annoying, informative, thorough and efficient. On my second day unloading, I had 10 minutes before the storage closed for the night, and was stressed out. Spencer helped me load up the last 2 dollies and got me inside before the deadline. Without him I would’ve had to extend my U-Haul rental. Spencer saved me money and gave me peace of mind. You’re the man, Spencer✊🏾
I want to say Q and Ashley were such a great help in assisting me with my storage over the phone. Thank you so much ladies. Btw Public Storage needs to Help Becky over on 24th St with her attitude she needs more customer service training but the the other two ladies was a joy. Which made it better for me.
Had a fantastic experience with Spencer and Public Storage!!!!!!!!
Shout out to Becky she’s always helping me out just upgraded my storage and couldn’t ask for anything better thank you public storage and Thank you Becky and Spencer
Had a wonderful experience with an employee named Spencer. Thanks for all the help!
I want to thank Becky and Spencer both for helping resolve a concern. Great management team and wonderful customer service!
Spencer has always been so helpful and gives great customer service!
would recommend this place for anyone looking for storage, there was an employee who helped me named spencer who was helpful. thanks for everything
Great facility!! Never had any issues and Spencer was amazing. Thank you public storage.
Always answer questions and resolve any issues
Spencer is great! Highly recommend.
Got a storage unit here and no issues so far ...
Thank you for your assistance! So far all is great with Public Storage. I just rented a unit 4 days ago.
Public Storage made everything so easy from online renting to auto pay. Natalie reached out to make sure we were satisfied and to see if we needed anything. Such a great company.
Have you ever felt like you just entered a horror movie? Clean facility but creepy. My only complaint was that there was no one on site to help us. They have a kiosk where you contact a representative from a random location around the country.
Spencer at store #21 has been an incredible asset during my upgrade. He walked me through the whole process and made everything very clear!! Than You Spencer!!
Spencer was pleasant and very helpful. I will definitely recommend him for future planning and for family and friends.
Nicole and Deborah were awesome!
The space has been great. Spencer has been very helpful and friendly!
One of the best customer service members I've had the pleasure of working with..Spencer!! The whole team at this location is also helpful. Anyone on Camelback in need of storage, look no more! Thanks for everything Spencer!
Very kind and assisted us immediately! Knew where to go even though the facility was huge and confusing. Very grateful for his help!
I called into rent a storage. It was super easy. Downloading the app made it so simple. Nicole is a great help!
I finally had a great customer experience at this location after I was no joke ready to close my account. Because there’s rarely any actual staff member at this location, getting problems fixed is tough. I went in yesterday and Spencer was able to get me switched into a new unit and helped make the transition seamless. He was able to give me all the information I needed before I even knew what questions to ask. Very very helpful. Thank you Spencer!
Spencer was a great guy, really hopeful and informative. Thank you Spencer it was a great first time experience.. clean place and save..
Little dark- but much better and safer- homeless show up. Need better security
Thanks for your help John! A hassle free rental, and the app makes payments, and your storage experience amazing!
Needed to store my small trailer out of the rain. Chris saved my trailer load from being destroyed by rain. I showed up just before closing and he was a great help.
Julio was great very nice and service
They are quick available and affordable at all times. The kiosk is helpful. They are friendly courteous and professional.
Nicole was very pleasant and helpful