Public Storage Self-Storage Units at 10954 E Guadalupe Rd, Mesa, AZ

My rental at 10954 E. Guadalupe went flawlessly thanks to Debby. She was great.

Marina helped us find the right storage unit. She is very friendly and professional. She is great to work with!

Marina done great job helping me reduce my rent.

Marina has great customer services skills she is very friendly and helpful she deserves a 10⭐️

Marina was awesome was very polite and efficient on her job

Marina has excellent customer service skills and very professional .

Marina is very nice and kind and knowledgeable so helpful as well as Carrie so sweet

Debbie was sick a big help. I had some hiccups with my online rental and a few representatives reached out to try to help, but ultimately when I was able to get into the office, Debbie was able to clear everything up and get me moved into my space.

Property is very clean and units are easy to find

Again Andy at the priest location is so incredibly informative! Thanks

Marina has great customer service helped me with everything I needed and went above and beyond to get the job done

Marina is the best. Customer service was fantastic. Highly recommend this facility.

Marina is the best in the west thanks

Thanks Marina! It was a pleasure dealing with you. PS Go Raiders!!!!!!!!!!

I have nothing but good things to say about Marina and the Public Storage facility on Guadalupe. This has been a challenging process for us moving our kids and all there belongings into storage in Arizona. Marina has gone above and beyond helping ensure that we get great customer service. Thankfully there are multiple sized units, climate controlled available as we ended up needing a second unit. Thank you Marina for making this transition an easy one ... you played a big part in it! There are lots of storage facilities available in the area, I am happy to have found Public Storage (and Marina)!

My experience at this location was nothing but pleasant and the staff was exceptional especially Marina Dean who went the extra mile for me I highly recommend this location!

The only reason this facility gets 3 stars is solely on the merits of Marina, the store's on-site agent. She had a great attitude and does her best to assist with problems to ensure the customer is well-informed and tries her best to resolve ongoing issues. However, as a whole, this public storage in Mesa has the worst business practices of all the storage facilities I've used. The rates are ridiculous, and they do not stand true to their word. They exploit and price gouch customers who are already struggling to keep up. They make promises of lowering the rates, knowing that they have no intentions of following through. Stay tuned for more of the back story and the updated info I'm supposed to get on Tuesday.

Marina was a great help today!!! I appreciate the time and effort she put into helping us out with our needs. She should be training others on how to have such great customer service!!! Thank you!!!

Marina, at the Guadalupe facility is a GEM! She is polite and very friendly. Thank You Marina

Marina was amazing this morning she was able to credit my late fee to next month because my card was lost. She was smiling and willing to help.

Marina was extremely helpful and professional. The facility and units are very clean.

Just called about a rent charge and Marina was incredibly helpful and efficient. We have had our things in storage here for a few months and have always had a great customer storage experience.

Marina and Rebecca are wonderful! They helped me in a tough situation and guided me through the whole process! I would use their services again in a heartbeat! Thanks again :)

Marina & Rebecca are the two mvps here thank you for your help and support 🙏

Marina and Rebecca were great and helped us find storage for our pop-up camper!

Marina was very kind and helpful with the process of moving! She brought out water and checked on us throughout the day. The climate controlled area is monitored. There are carts to help with your moving process.

Marina n Rebecca awesome , they are both where helpful since the first day I came ask questions

Marina and Rebecca were very helpful.

Rebecca n Marina are awesome , they are both smiles all the time, they definitely took the edge off when I was looking for storage Triple A employees

Marina provided excellent customer service being very professional, friendly and efficient. Many thanks!

Well we moved into our storage unit this weekend and everything was set up for us such as our lock and text messages made things smooth, the facility felt secure and very clean, additionally, my wife had a lot of questions so we went to the office and met the lovey attendant Marina and she help us with everything and she was patient and caring. My wife was very happy and a happy wife is a happy life. Thank you for everything and would highly recommend this this location to anyone! She even remembered my name the next day, made me feel more that a renter, I felt like she cared. Hard to find this kind of effort anymore! Thank you and I appreciate you so much. Sincerely Mr. Olivas

My name is Karla. I wanted to let Public Storage and everone, to know what great customer service Marina provided me. She is very proficient and knowledgeable! She was very helpful and friendly. Marina is definitely a great asset for your company and deserves a raise if possible! I will definitely recommend Public Storage to family and friends! Thank you

Marina was sooo helpful !! She's awesome.

Marina is absolutely excellent she is sooooooo helpful to me. I wish all property manager were as nice as she is. I think she deserves a raise.

Marina was excellent. Was even able to reduce my rent! Thank you

Marina was very helpful in helping us locate our correct unit when we didn’t have all the details. Thanks for the laughs, Marina!

Marina and Rebecca were very helpful when I came into the office yesterday.

Marina is very fantastic and what she does when she makes calls to late payments she is so understanding and very compassionate I wish I could give her a 10 ⭐. Thanks Marina for always making it fun to come in office.

Rebecca and Marina our the very best. They are a very great asset to this company and their personality uplifts customers when they are not at their best. These are the kind of people we need in this world everywhere.

Horrible experience. I rented a unit online and when I got there I realized it wasn't climate controlled. They refuse to honor online pricing if I switched units unless I paid for the first unit and booked a new unit online. So now I'm stuck paying a month for a unit I never moved into and found another storage facility.

Marina gives me the best support on our move. Thanks Marina, your help is invaluable.

So grateful! I needed help to get some things into my unit because of a medical issue. The gals in the office were so friendly and stellar! Thank you!

Marina is amazing she came introduce her self to me and asked if I needed anything she seem to be very helpful

I had the pleasure of working with Marina while starting my journey with Public Storage. She was very helpful setting up my account, and getting my access initiated. Although the Public system seems to be having issues, Marina is a pro at troubleshooting and getting help fast. I wish there were so many more stars that I could give her!

Christina at your Guadalupe Public Storage was extremely helpful. Took time to show me different units. You are extremely fortunate to have her as an employee.👍

Marina is awesome and has great personality. And went above and beyond. And was able to get me a 3 month reduced rent

Ms marina was very helpful and her customer service was more than what I was expecting if you’re reading this marina thank you so much for your help!! Amazing customer service here!!

Had a very good experience with this public storage! Rebecca was very friendly and helpful during the whole process of finding a storage unit.

Rebecca made the entire process so easy and stress free. She has a very sweet and helpful demeanor and it made the experience very pleasant!

The entire process was very easy and staff extremely helpful. Rebeca got my unit scheduled and stayed late to facilitate my car drop as i was traveling from out of town. Facility is clean and well secured, would recommend to anyone looking for storing vehicles.

Marina is the best in the West!! You heard it here first folks!

Rebecca was amazing, such and easy and quick storage unit rental, was the easiest ever had, thank you

Dave is the freaking best

Nothing but good things to say about this storage facility and their staff! Dave went above and beyond to make sure we were able to access both sides by loaning us a lock and key. Even when my brother forgot to lock the unit fully, a new lock was put on within 2 hours of us being gone. My stuff has always been super secure and nothing happened while it was stored there! Thank you guys for being so amazing!!

Dave was phenomenal. He went above and beyond. I couldn’t appreciate him and all he did for me anymore than I do. I don’t ever leave reviews, but I had to come on here & say what a Rockstar Dave is and how spectacular his customer service was. It’s rare to even get any Customer Service these days, so it was refreshing to say the least.

Rebecca, Omari and Dave at public storage located at 10954 E. Guadeloupe rd were so helpful, friendly, went all out to get me the correct size unit and location. I am grateful to them all. It is the best storage facility, always clean. Thank you 😎

Dave and Omari are very friendly, knowledgeable, pleasant, helpful, and accommodating. It was a great experience. I will definitely recommend Public Storage to everyone. Thank you, Dave & Omari!

Omari was great!!!

Dave was extremely helpful and took me through the facility to determine what was the best storage size for me. Totally recommend if you are need of a storage space.

Amanda is the best. 5 star attitude and always a smile on her face. Thank you ☺️

Dave was amazing and so patient! He helped me from beginning to end and made sure my experience had an even better outcome! Thank you so much!

I am so pleased with this business specifically because of David he takes great care of us when we are there and goes out of his way for you. Thank you for the fantastic experience. I will be recommending friends and family!

Dave, Marina, and Shannon are the absolute best! They have always bent over backwards to make sure my unit and needs were completely met and expectations always exceeded. Thank you team Public Storage!

Marina and Shannon was very helpful today. They showed great customer service. Definitely recommend coming to this location. Thank you both!

Amanda at this location is the most helpful person I have ever dealt with! She gave me tons of useful information and was very patient with all my questions. Definitely love this location!

The online rental was quick, easy, and the employees were very friendly and helpful!!

Incredible people! Shannon & Marina were so helpful.

Dave is an EXCELLENT employee. He went above and beyond to assist me. As for The company, its totally different. I've been a customer since 2021 and they have raised the price twice. I was not informed once.

Dave was amazing!

Dave was great and the process was quick and easy. Looking forward to rent our unit

I needed to make some changes and move to extra spaces and David And Amanda were extremely helpful and accommodating in my needs! Thank you both for all of your help!!!

Dave was a great help in making sure we found the best unit for the right price. The overall experience with this particular public storage was comfortable and I would recommend this location for anyone looking to use these services

Dave was very helpful and professional with my storage locker setup

Dave went above and beyond the call. Thank you for all of your help! It was nice meeting you and have a great day!

Dave was friendly, knowledgeable, and overall made the process very simple and pleasant. 10/10 would recommend coming to this location even if another one is closer!

Excellent service! Very friendly staff. Best storage facility in the area. I was especially pleased when the young man showed us where the space was and blew the debris out of the way as he went. I will highly recommend this facility to my friends.

Dave the property manager was friendly, polite, and quick to assist when we were in need. The Storage rooms are nice amd the facilities are well maintained!

Dave was super friendly and kind! Very easy to rent a unit and super fast overall!

Today was my first visit in this location and John was a great help. Great customer service. Definitely recommend this location.

Dave in the office is amazing!! He made my move into the space so smooth and easy. Thank you so much Dave for making my day less stressful!.

Dave, a staff member here, was so polite, friendly, and accommodating I wouldn't use any other storage facility.

Great friendly team!

Really nice maintained facility and when it comes to customer service Dave is top notch always super helpful, friendly and had the answer to any questions I’ve thrown at him!

Great experience, Dave was super friendly and helpful.

It wasn’t fun moving my stuff into a storage. Then the economy has raised prices a lot. But this location helped me from the beginning until today. I have memory problems and can’t remember if I paid or not . I paid late, and paid ahead but they worked with me through it all. They are patient and kind even when I was frustrated. And honestly they were not the real reason for the frustration. Easy to get a unit, they have all the conveniences - good hours, respond to calls, easy gate codes, easy to use app , and supplies available. I have moved so many times in my life you would not believe but this site was the best ever. Dave , I believe current manager was the icing on the cake! Kindness goes a long way! Thanks ! If you need a unit try them.

Great storage place super friendly staff and incredible customer service

Awesome customer service and great jokes ask Dave about the traffic joke lol 😆

Anthony was running the show the 3 days we were there. It seems he may have been the only employee on duty for the whole place and had a great attitude. Thank you Anthony for helping us take care of business!

Thank you so much. Dave helped me and made everything a cake walk. Thank you again for making it so easy. Come see this guy!

When I rented my unit there was a lock on it, I thought the man running the place made a mistake because thee unit next to mine had not been rented, so I put my belongings in this unit and went out of town. I receive a call days later, a female worker informs me my unit was empty so she closed out my account. I was right someone was renting my unit. I called back and explained on a voicemail, couple days pass I am called again PS demanding I move my stuff. So on December 28th, 2023, I empty the unit, leave the door open and PS closes my account on Jan 2nd, charges my credit card Jan 3rd for a month of services. I ask for a refund since they clearly are not doing there job, and ask for DM to return my call, 3 days and I’m still waiting for refund and DM to return my call. Clearly security checks are not being done and the Manager lives on site. Glad I don’t give good review to start, PS does not deserve a 5 star review. 1 star because I had to NOT because I wanted to!

Such a great team. Amanda and Dave were knowledgeable, quick service, witty and friendly. We reserved online and not even ten minutes later popped into the location and were helped right away. Amanda was very informative. Even though they were about to close, they did not rush us or anything. Great team Thank you

Can I just say Dave and Amanda helped us out so much, absolutely 10/10 customer service, super kind, and helpful if you're in need of a great storage facility, go give them a look. Thank you for all of your help, Dave!

Gabe was fantastic made the process fun and very simple. I very much recommend coming here again.

I’ve had the neatest experience coming into Public Storage … I’ve met “2” of the neatest guys …. Gabe & Dave 😁 … Renting a unit here is a way cool way to rent a storage … personable & friendly guys … made me feel welcome & safe to rent from them … if you need a unit … come over to this Public Storage … you’ll leave smiling & laughing … I did !!! 😁 oh yeah, I rented a unit & am glad I did 😁

Best Experience I have ever had with a storage Facility. Dave has gone above and beyond to help my relocation be as STRESS FREE as possible. Would highly recommend this location to anyone looking for their storage needs to be above expectations!!

Gabe and Dave are amazing and so helpful!

The manager cayman was very helpful and attended to all my needs. He showed me every space I asked to see, while also making sure to stay in my budget. Very recommend this location!

Dave was amazing!!! Excellent customer service!

Dave was an excellently help and great customer service

Amanda at this location was absolutely Fabulous! Extremely helpful, informative, great positive attitude. She made all the difference in the world. I’m a Military member who’s used storage units times in my life. Amanda is exceptional.

Convenient location, secure facility, reasonably priced, and friendly staff. Chase did an outstanding job at helping me secure my rental.

Great team of professionals to assist with your storage needs. The facility is very clean and everyone is helpful. I will use this location again when I need a storage unit in the future. Thank you.

Better before the original owner sold it to Public Storage and they raised the rent. Ridiculously expensive.

Amazing experience

I came by yesterday looking for a place to store my stuff. Chase was extremely patient with me and helped me find exactly what I needed at a great price.

Getting a storage unit has been tricky and sometimes confusing but my concerns were put at ease when I called public storage and spoke with Mary. She was very itenitive to and helpful she knew what would be the best unit for me . She knows her job but she also knows her customers . When our call ended I had no need to makes calls anymore my mind has been made public storage ! Thank you Mary .

Pulled up to the public storage for a new unit. As I walk in I lock eyes with one of the beautiful employees, Katlenn. Told her what I want and she gave what I need. Helped me efficiently and effectively. Thanks to Katlenn help I am now happy with my choice of public storage, knowing there are many other rental places around here. Katlenn DESERVES a raise!!! Thank you again public storage

I was having an issue with the online process...I called in to the office and the woman that answered was AMAZING...she helped me get everything figured out and went out of her way to help me get everything taken care of!! Its nice to see that a business will go above and beyond when needed! Thank you :) Highly recommend!!!

Google Maps says the office closes at 6. Been here for 15 minutes in front of an office that must have closed earlier. How are you going to run a company? And then not have any employees present. Are we all supposed to guess when you're open? Then you wonder why people get mad, Frustrated and angry. Outrageously high prices for incredibly poor service. Thank goodness I was only giving a friend a ride here. Note to self, never rent from public storage.

Called earlier and spoke with Mary on the phone and she was very knowledgeable in prices and what size unit I will need. I am doing some price comparison around the area before I decide but the way she spoke with me, knowledgeable and attentive, will likely keep me storing at Public Storage in the future.

We had such a positive experience with Mary at store #27585 in East Mesa. She is very customer friendly but also very knowledgeable about the rental processes. She completely answered all of our questions and made a daunting task quite simple. We would gladly recommend her and Public Storage.

Mary was so very help full today, great customer service and a wonderful personality thank you so much for making my visit today a pleasant one

Too pricy

Katliyn & Amanda service was top notch very helpful very patient & respectful top notch

best storage place finally is customer service ever

Katlenn is a great lady who is taking care of your place. You better keep her here. Somebody else might grab her. She's that good. Nice place you got

Amanda is super kind and smart. Really appreciate her over the years. The unit itself is very big clean easy to drive around.

Big price hike since new owners took over. We are moving out!!

Amanda is amazing!! This is my first time renting a storage unit, and she made it an absolute breeze!! She’s informative, kind and absolutely hilarious. I almost went to the storage facility across the street(the guy was horribly rude!) so I’m so glad I decided to go with Public Storage and Amanda instead!! HIGHLY RECOMMENDED!!

Amanda was very friendly and helpful!

Very nice and patient

Was a great storage facility before public storage purchased it. Jacked rates up 50 percent to me from $140 to $210, been there for years. I went online today and I can get the old price $150 today as a new customer. Garbage. Stay away.

Use to be great before they sold out to Public Storage, now no one ever answers phone, and they jacked rates way up with no notice.

Fantastic service Kathleen is a great person

This storage WAS a great deal. Gone downhill since they 'sold out' to Public Storage and now they're jacking up their rates without any upgrades or additions. Single garage size from $120 to $190, no thanks.

I love this location. That said, they need a backup to get out of the storage unit. I arrived this morning at 6am to organize my storage and add some things to it. When I went to leave just over an hour later, my phone was dead. Without the app I couldn't get out of the gate to go home. I sat there for almost another hour, waiting for anyone to come and help me get out. No one came. Thankfully, my father arrived, worried that I had been gone so long. There should be an emergency button to get out or something. Long run, I know it's my fault that my phone died and I had no charger, that said it was still very frustrating!

very friendly

Kathleen was a real pleasure to deal with when renting a storage unit. Good at what she does. Keep it up!

Property is very clean and Kaitlyn was super helpful with making sure we were getting the correct size unit for our belongings. I highly recommend this Public Storage location!

Thank you Katelyn for helping us find a unit that fit what we needed. The place and units are nice and clean. I we definitely recommend for storage needs.