Great customer service. Nice facility. Well kept.
Thanks Nyrie for your customer service!! Still being great.
Kristie was a great help and has excellent customer service skills, as I haven't dealt with a storage before she took the time to explain and assist me
Mrs. Nyrie is hands down the best thing to happen to public storage. Any time I need help she is who I look for. She has always been there with a smile, welcoming attitude no matter what. Every storage place needs a Mrs. Nyrie!!
Had the pleasure of meeting bruce Monday he was very professional and knowledgeable of helping me with making my payment & helping me avoid upcoming late fees.
Amaizing place to store your things really secure and the 2 project managers here are amazing very nice I wouldn’t store my thing anywhere else that isn’t here.
great service thanks kristie
Nyrie is the sweetest! She made everything so easy.
I didn't get the other guys name but I was impressed with how kind and pleasant the whole thing was. Good people here.
Thanks Nyrie for an easy process.
The help was nice Nyrie thank you!!!
Nyrie showed magnificent customer service to my husband and I. She was very professional and helped us tremendously with decisions for our unit long term as well as short term. She made moving to our new home less stressful and more reassuring when it came to our belongings. I would recommend her every time.
Nyrie was very knowledgeable friendly and professional. I’ll definitely be back and will recommend her services
Wonderful experience. Nyrie is very kind pleasant professional and knowledgeable. She was able to answer all my questions. I’ll definitely recommend Public Storage and her services.
Nyrie was extremely helpful. Will be using this storage service again.
Thanks Nyrie for the customer service.
I spoke with Nyrie who was very helpful, and nice. She explained everything I asked in detail making my choice to rent storage space an easy one. Thanks Nyrie! She deserves a raise! 💕
Thanks Nyrie for your help.
Nyrie has been absolutely amazing with helping me with all my questions and concerns.
Clint was so professional and helpful, I recommend them for all your storage needs
Clint Thompson was so wonderful to work with! Very knowledgeable and helpful!
Awesome customer service!
Great dedication to service.
Tara was an abundance of help and super courteous
Thanks Nyrie for the great customer service.
Wayne was a real big help.
Nyrie was so helpful when I came in yesterday!! She had the best attitude and was able to cater to all my needs!!
Thanks Nyrie for rental process very nice.
They was great with helping me and wonderful thanks
I could not be happier with my results. Nyrie has quick service & very trustworthy in all that she does for the customers here at Public Storage. Keep up the good work!
Nyrie is an absolute joy to work with. She is quite knowledgeable and willing to help in any way she can. Nyrie is a valuable asset to the company with excellent customer service skills.
They have excellent customer, the service rep Nyrie, was very informative and had a really sweet personality when I went in to ask questions about the units and the prices of them.
Ashli is awesome. Really helped me out getting into a unit fast and large enough to accommodate the furniture I needed to have in storage. Highly recommend this place for your storage needs. And ask for Ashli. So nice and very professional.
Ashli and Nyrie are amazing. Easy to work with. Great spaces, units are well maintained as well as the property. Public Storage for the WIN
I had to change my reviews for this company. The rats ate up my dry food that I had boxed up. They urinated on my good couch and had my apartment smelling so bad. I accused my new landlords of having dead rats in the ceiling and come to find out it was my couch smelling up my home. Rat pellets were in a lot of my boxes. I had brand new clothes with tags on them for my grandkids. They rats urinated on them and there were rat feces all over them. I called and spoke with a young lady there. Told her my situation, and she was so dry. She could care less!! Told me to call the insurance company. I told her they don't cover rats damage, and she once again told me to call them. I had to throw away e erything! On top of that. They charged me $112.0] For moving on the 1st. I was 1 DAY late. The rent was $149.0] a month. What kind of prorating was that?? AND PUT IT ON MY CREDIT!! THEY ARE HORRIBLE TO RENT FROM. WARNING!!!
Nicki is the best. Thanks for quick in and out experience.
Thanks ladies for the awesome customer service. Nyrie and Ashli Thanks.
Nyrie Came through just in time for me, even a little after closing time (04-10-22) I made sure she was a appreciated for her service, Sticking around to make sure i had all questions answered & well tooken care of.. For that i have no problem leaving a 5⭐️ Review & recommending family & others Bring there stuff here aswell @5100 moffet rd.(Public Storage)
I'm satisfied with the customer survice your employee, Ms Irene, provided!v thank you so much!
I rented this because I have had good rentals from other Public Storage in other states. Many reviews for this place is about the workers. Yes, Wayne was good. This is a storage facility. The most important feature should be the storage unit itself.
I rented an inside unit thinking it would be climate controlled. Boy was I wrong!
Inside unit here meant that it was inside a corridor so no sun exposure NOT climate control. Since there’s no sim exposure and no air circulation the storage unit was musky and smelled of mold.
Furthermore, the security is POOR! The doors are not steel like other Public Storages but cheap hollow core interior doors. What’s worse is that doors don’t need to be broken to get to the contents, the locking hasp hardware are done so cheaply that it takes a simple hand tool to break into the unit very quickly!
I moved out quick! This is the WORST Public Storage facility I’ve come across.