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Address

4100 Waialae Ave
Honolulu, HI 96816

Phone

808-664-1209

808-664-1209

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

808-664-1209

808-664-1209

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    5'x5'
    Online price
    $ 110/mo
    Online only price

    Unit Size
    5'x5'
    Online only price
    $ 110/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 110 /mo Online-Only
    Standard Price $ 116
    + one-time $29 admin fee
    2 units left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    2 units left!
    Unit Size
    4'x3'
    Online price
    $ 120/mo

    Unit Size
    4'x3'
    Online only price
    $ 120/mo
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 4'x3'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Standard Price $ 120
    $ 120 /mo
    + one-time $29 admin fee
    2 units left!
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    No Obligation

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    Unit Size
    5'x5'
    Online price
    $ 150/mo

    Unit Size
    5'x5'
    Online only price
    $ 150/mo
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    Standard Price $ 150
    $ 150 /mo
    + one-time $29 admin fee
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    Limited availability

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    Limited availability
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    Unit Size
    5'x5'
    Online price
    $ 151/mo

    Unit Size
    5'x5'
    Online only price
    $ 151/mo
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Standard Price $ 151
    $ 151 /mo
    + one-time $29 admin fee
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    Limited availability

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  • Save Impression
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    Limited availability
    1 unit left!
    Unit Size
    5'x9.5'
    Online price
    $ 179/mo
    Online only price

    Unit Size
    5'x9.5'
    Online only price
    $ 179/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x9.5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 179 /mo Online-Only
    Standard Price $ 238
    + one-time $29 admin fee
    1 unit left!
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    Limited availability
    1 unit left!
    Unit Size
    5'x9'
    Online price
    $ 197/mo
    Online only price

    Unit Size
    5'x9'
    Online only price
    $ 197/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x9'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 197 /mo Online-Only
    Standard Price $ 262
    + one-time $29 admin fee
    1 unit left!
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    Limited availability
    2 units left!
    Unit Size
    10'x5'
    Online price
    $ 264/mo

    Unit Size
    10'x5'
    Online only price
    $ 264/mo
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Standard Price $ 264
    $ 264 /mo
    + one-time $29 admin fee
    2 units left!
    Limited availability

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    Limited availability
    2 units left!
    Unit Size
    5'x10'
    Online price
    $ 264/mo

    Unit Size
    5'x10'
    Online only price
    $ 264/mo
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Standard Price $ 264
    $ 264 /mo
    + one-time $29 admin fee
    2 units left!
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    Unit Size
    5'x10'
    Online price
    $ 276/mo

    Unit Size
    5'x10'
    Online only price
    $ 276/mo
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    • Near Door or Elevator
    Standard Price $ 276
    $ 276 /mo
    + one-time $29 admin fee
    2 units left!
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    Unit Size
    7.5'x9'
    Online price
    $ 281/mo

    Unit Size
    7.5'x9'
    Online only price
    $ 281/mo
    Limited availability
    Hurry!
    All new rentals subject to one-time $29 admin fee.
    Medium 7.5'x9'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Standard Price $ 281
    $ 281 /mo
    + one-time $29 admin fee
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    Limited availability

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    Limited availability
    1 unit left!
    Unit Size
    10'x9'
    Online price
    $ 478/mo
    Online only price

    Unit Size
    10'x9'
    Online only price
    $ 478/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x9'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    • Near Door or Elevator
    Online-Only Price $ 478 /mo Online-Only
    Standard Price $ 557
    + one-time $29 admin fee
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    2 units left!
    Unit Size
    5'x20'
    Online price
    $ 481/mo
    Online only price

    Unit Size
    5'x20'
    Online only price
    $ 481/mo
    Online only price
    Limited availability
    2 units left!
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x20'
    • Elevator access
    • Climate controlled
    • Inside Unit, Swing Door
    Online-Only Price $ 481 /mo Online-Only
    Standard Price $ 560
    + one-time $29 admin fee
    2 units left!
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    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 361/mo

    Unit Size
    10'x10'
    Online only price
    $ 361/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Elevator access
    • Climate controlled
    • Inside Unit, Rollup Door
    Standard Price $ 602
    $ 361 /mo
    $ 602 /mo after 3 months
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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    Limited availability
    1 unit left!
    Unit Size
    10'x10'
    Online price
    $ 705/mo

    Unit Size
    10'x10'
    Online only price
    $ 705/mo
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Ground Floor
    • Climate controlled
    • Inside Unit, Rollup Door
    Standard Price $ 705
    $ 705 /mo
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Storage Near Honolulu, HI 96816

Self-storage in Kahala is conveniently located on the north side of the H1 freeway, right at the Waialae Avenue exit and just west of Hunakai Street. This modern, multi-level facility serves the east end of Oahu's south shore, offering a quick trip for those coming from downtown Honolulu or traveling along Highway 72.

Small Storage Units Near You in Kahala

Keep the sand out of your home after trips to Waialae Beach with a 5x5 storage unit. These compact units are perfect for beach chairs, umbrellas, blankets, and toys. If you need a bit more length for your ocean gear, a 5x15 storage unit can easily accommodate surfboards and paddleboards, keeping them secure and ready for the next swell. For those who only need to store a few personal items, individual storage lockers are also available to rent.

Medium Storage Units Near You in Kahala

Frequent hikers trekking the trails at Diamond Head can keep all their gear in one organized place with a 10x10 storage unit. These medium-sized units are also a great fit for residents in nearby apartments or condos looking to declutter. They can comfortably hold duplicate furniture, exercise equipment, or seasonal items that no longer fit in your primary living space.

Large Storage Units Near You in Kahala

Located just across the freeway from Kahala Mall, our large units provide ample space for residents in Kahala, Kaimuki, and Wilhelmina Rise. A 10x20 storage unit can hold the contents of a multi-bedroom home, including furniture, large appliances, bicycles, and dozens of boxes. These units are an ideal solution for families undergoing a home remodel or those needing long-term storage for bulky household items.

Kahala Public Storage offers a wide range of indoor, climate-controlled storage units to protect your belongings from the island's humidity and heat. Our facility provides the highest level of customer service combined with affordable options to ensure your storage experience is as smooth as possible.

Use our eRental program to book a contactless move-in and enjoy modern self-storage that's built for your needs.

If you are still looking for storage units near you in 96816, we have locations on: 1067 Alakea St, Honolulu, HI 96813 and 2330 N Nimitz Hwy, Honolulu, HI 96819.

Convenient Self Storage Near You in Kahala

Looking for storage that fits seamlessly into your daily routine? Our Kahala location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Uncovered Parking

Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.

Covered Parking

helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

24/7 Access Storage Near You

With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Kahala

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

On-Site Property Manager

Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.

Directions

Directions from the North

Take H-1W/Lunalilo Freeway and exit Waialae Ave/Kahala headed E. Turn left on Waialae Ave and continue E for approximately 2 miles until you reach 4100 Waialae Ave. Public Storage will be on the right.

Directions from the South

Take Kalanianaole Hwy/HI-72 W toward Honolulu. Continue on Kalanianaole Hwy and turn right on Waialae Ave headed W. Continue on Waialae Ave for approximately 1 mile until you reach 4100 Waialae Ave. Public Storage will be on the left.

Directions from the East

Take Kalanianaole Hwy/HI-72 W toward Kahala. Continue on Kalanianaole Hwy and turn right on Waialae Ave headed W. Continue on Waialae Ave for approximately 1 mile until you reach 4100 Waialae Ave. Public Storage will be on the left.

Directions from the West

Take H-1E/Lunalilo Freeway toward Diamond Head and exit Waialae Ave/Kahala headed E. Turn right on Waialae Ave and continue E for approximately 2 miles until you reach 4100 Waialae Ave. Public Storage will be on the right.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Explore our Honolulu, HI Storage Units at Waialae Ave

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Features can vary widely by location, so reviewing your facility's offerings is recommended.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Reviews ( 413)

April 2, 2026
Google Public Storage Christian Crowell
Amazing place. Great staff.
March 26, 2026
Google Public Storage Nic T
Reliable great space for anything cant store at home. Super clean, friendly staff and secured building. Felt very safe.
March 13, 2026
Google Public Storage Talon Harlow
I had such a great experience with Tad here at the Kahala location. From the moment I walked in, he was friendly, welcoming, and attentive. Tad took the time to show me a few storage units I was interested in and patiently answered all questions I had without making me feel rushed. What really stood out was how kind he was. It didn’t feel like I was just another customer walking through the door—Tad seemed genuinely interested in helping me find the right size storage and making sure I felt comfortable with my decision. That kind of customer service is rare these days. If you’re looking for a storage unit in the Kahala area, I highly recommend stopping by and asking for Tad. Great service, great attitude, and a great welcoming experience. 👏📦
March 11, 2026
Google Public Storage Kawika Cahill
March 10, 2026
Google Public Storage T Ueatari
Love, love Kathy! Thank you for your help!
March 7, 2026
Google Public Storage Norman Hong
Kathy was excellent and helpful!
March 5, 2026
Google Public Storage Reighn Schoenlein
Best deal for storage and nice staff
March 4, 2026
Google Public Storage Justin Harris
Great customer. Super helpful! Thank you!!!
March 3, 2026
Google Public Storage Angela Agbongiague
March 1, 2026
Google Public Storage N N
I had a wonderful experience with Kathy at Public Storage. She was professional, knowledgeable, and very courteous throughout the entire process. She answered all my questions and made sure I understood my options clearly. Her customer service skills truly stood out, and I felt confident and well taken care of. I highly recommend working with Kathy if you need storage assistance.
March 1, 2026
Google Public Storage Michelle Kurniali
The staff here is great, Kathy was especially helpful and friendly!
March 1, 2026
Google Public Storage R N
Kathy is always so delightful when I come in :)
March 1, 2026
Google Public Storage Keri
February 28, 2026
Google Public Storage Lisa Camacho
When I arrived to rent my storage unit I was greeted by Jazmyn. She was very professional and friendly. She quickly got me set up with a unit. Her customer service is top-notch!! The last few times I have been to the unit I have met both Kathy and Tad. They are both very professional and helpful. They take customer service to the next level!
February 28, 2026
Google Public Storage Shawn Canonizado
February 28, 2026
Google Public Storage Eric
February 27, 2026
Google Public Storage Stephen Hunt
Owner is amazing!
February 27, 2026
Google Public Storage HawaiiKat
February 19, 2026
Google Public Storage Aaron Takayesu
The staff was incredible. They offered me cake. Josh, Kathy, Tad, Thank you for making such a rough time pleasant.
January 31, 2026
Google Public Storage Rae Hunt
Kathy Hunt is amazing!
January 30, 2026
Google Public Storage Meg and Leah Berardy
Kathy was sooooo helpful & friendly with all our interactions, very much appreciated!
January 29, 2026
Google Public Storage Katie Lund
Kathy is always a good vibe. She’s definitely my favorite. People talk about aloha dying here on the island of Oahu but women like her really have me questioning that. Feeling the aloha every time I see her.
January 29, 2026
Google Public Storage Kevin Kamakura
Kathy Great customer service, helped me out bigtime , Aloha Kathy!
January 7, 2026
Google Public Storage Burke Burnett
Setting up the rental was very easy and the P.S. staff, Hau, couldn't have been more helpful or pleasant to work with.
December 22, 2025
Google Public Storage G Man
Kathy the manager has been a wonderful representative of Public Storage. She helped us through the process of getting acquainted with the facility and moving in.
December 20, 2025
Google Public Storage m kun
Kathy at Public Storage in Kahala was super-helpful and personable. My 78 year old auntie and I went in to look for a storage unit for her and my sister and Kathy was very patient with us and explained everything in detail. She also showed us several units that were available and explained the possible pros and cons of the different sizes of units. When signing us up, she explained everything about how to access the unit and access hours and such, as well as all the details about the costs and billing. I left confident that there would be no surprises for my sister and auntie and that their storage needs would be in good hands with Kathy and the staff at that location. Highly recommend!!!
December 16, 2025
Google Public Storage K Nicholson
Kathy at Kahala Storage is marvelous and provides 5 Star Service . She is an excellent representative for the company
November 30, 2025
Google Public Storage Dallas Sugimoto
Kathy helped us and was absolutely amazing! She was patient with all our questions, helped me move my reservation since I scheduled at the wrong location, and showed us the size before we committed to the unit. Would highly recommend as it is VERY secure and I feel confident leaving my things without worry. Go see Kathy she’s a an all-star!
November 28, 2025
Google Public Storage Honolulu Flower Lady
Kathy was wonderful to work with from start to finish! I had to store some things during my shop renovation (opening in Kaimuki to the public) and she was really helpful, great communication and made the move out so easy! Thank you Kathy for your excellent service.
November 27, 2025
Google Public Storage Laurie Kimura
I had an amazing person named Kathy at 4100 Waialae Ave assist me in getting a new storage locker. She was so patient walked me through the whole process stayed on the line till I completed the process online. That’s what you call. Outstanding customer service.
November 16, 2025
Google Public Storage Barbara Rajska-Kulig
Kathy at Public Storage in Kahala was amazing! She was super professional, kind, and made the whole check-in process quick and easy. She treats customers like they really matter — such a warm and wonderful experience! Highly recommend!
November 16, 2025
Google Public Storage SHER LUKE
Kathy, at Kahala Public Storage, is excellent and delightful. She is warm and friendly, professional and efficient.
November 15, 2025
Google Public Storage Nora
Easy keypad access, very clean, large elevators, and climate control for a reasonable price for town. They also provide carts for use, an added convenience. Kathy was kind and very helpful with an account change. Highly recommend if you need some extra storage space!
November 7, 2025
Google Public Storage Hutch Palmer
Kathy the site manager was very friendly, extremely helpful, professional. She went out of her way to notify us when a storage unit was not locked completely. She lent locks when we did not have the correct key with us to lock a unit. She is a great representative of Public Storage. Mahalo Nui Loa
October 31, 2025
Google Public Storage Kimmie C
This location deserves one-star due to my interaction with the phone service rep designated for the Kahala location. I say phone because no one was there when I appeared in-person, despite showing up at noon during the listed business hours. The service rep on the phone stated if you’re looking to reserve a unit, you MUST book ahead of time online first. However, this conflicts with what I am being told by other service reps at locations in Kapiolani and Dillingham. Every service rep told me that if I made a reservation online, then I am ONLY locking in the “online rate”, NOT the locker/storage unit itself. The locker/storage unit would be assigned to me randomly. We want to see the units in-person to get a look-and-feel of the available units and facility before making a commitment. Overall, the customer service over the phone was VERY passive and unhelpful. I kept getting cut off and referred to further services online, while trying to get my name and phone number. I left the call very frustrated as I was able to view the available units in the other locations by walking in. I am especially frustrated with the lack of in-person service during their business hours.
October 28, 2025
Google Public Storage Stephen Inglis
Kathy was fantastic and incredibly helpful!
October 26, 2025
Google Public Storage Tim Cabrera
Kathy was friendly, fast and efficient! Thank you so much! Tim
October 23, 2025
Google Public Storage Keniel Rodriguez
Thanks to Kathy for her service and friendliness is by far the best I've had at a public stores. I am grateful 🙏
October 10, 2025
Google Public Storage Doc MJ Of Waikiki
Excellent storage location and excellent staff. Kathy has been so amazing and helpful since I’ve started using storage unit here I have not switched locations because of her.
September 29, 2025
Google Public Storage Shawn Moynahan
Pono was very helpful. I highly recommend
September 29, 2025
Google Public Storage Joan Moynahan
Pono is great!!!!
September 27, 2025
Google Public Storage Tanisha Souza
Kathy was super helpful when I had trouble getting a new unit after booking a unit in the wrong storage office (there are two on Waialae). She even showed me an available unit before leasing. Great service with a smile.
September 18, 2025
Google Public Storage John Silvestri
Kathy was an excellent representative for your company, friendly and knowledgeable! Much appreciated! Thank you.
September 14, 2025
Google Public Storage A Google User
Kathy was fantastic!! She made it so easy to transfer to a bigger unit. Thank you so much for your excellent customer service!!!
September 2, 2025
Google Public Storage Sandy Allen
Kathy H, Property Manager, is AMAZING with customer service! She is knowledgeable and professional and always willing to help. Public Storage is LUCKY to have her as their representative.
September 1, 2025
Google Public Storage K
Kathy is truly the best!
August 31, 2025
Google Public Storage Maliepo Sitani
August 26, 2025
Google Public Storage Russ Chong
Kathy was a great help.Great customer support and very helpful. Would recommend to everyone
August 3, 2025
Google Public Storage Jason Hew
So far (one day) I’ve had a great experience. Facilities are clean and well maintained. Access was easy as instructed. The gentleman at the front desk on 8/2 was friendly, responsive and helpful.
July 19, 2025
Google Public Storage Jeff A
Convenient, clean. We worked with Property Manager - Kathy H to relocate our space as we had less “stuff”. She was incredibly helpful and knowledgeable. Recommended!
July 7, 2025
Google Public Storage Jackie Fujii
Kathy and her team is awesome! ALWAYS willing to help. If you need storage, come see Kathy at Kahala Public Storage!
July 6, 2025
Google Public Storage Sean Mahaffey
Kathy was excellent. Spaces were very clean. Service was great.
July 5, 2025
Google Public Storage John Costa
Thanks Kathy. Great Service !!
July 5, 2025
Google Public Storage Qweston Sherman
Kathy was very helpful highly recommended
July 5, 2025
Google Public Storage Wes Allison
Kathy was a huge help in getting us set up with a storage unit during our renovation. Thank you!
July 5, 2025
Google Public Storage Bruce Ong
Raven did an awesome job helping me arrange a 2nd storage unit- very professional. An excellent manager!
July 4, 2025
Google Public Storage Kailee Freitas
Kathy was great and very accommodating!!
July 3, 2025
Google Public Storage Kristen Moux
Kathy is great! She helped me moved units to a smaller unit that’s closer on the ground floor. Nice and easy!
June 28, 2025
Google Public Storage Luiz Xaud
Raven and Kathy were so polite, professional and very nice, was great attending!! Thank you 😊
June 23, 2025
Google Public Storage jonathan isabelo
June 19, 2025
Google Public Storage 爱心福慧
I really appreciated that the best service was so kind from Kathy
June 9, 2025
Google Public Storage Keiko Bonk
Pono was very helpful he gets 5 stars I was worried about renting at this location because of a very bad experience in renting in the past but he assured me that they have better security now Thanks Pono
May 28, 2025
Google Public Storage Jan and Doug Weber
Kathy at public storage was very helpful and gave us great customer service!!!
May 27, 2025
Google Public Storage Michael Flook
Great facility! The place is clean and with very convenient in and out (elevator about 20 steps from front door and parking). But what makes this review 5 stars is the very helpful staff! They are all very nice to deal with, especially Kathy who was patient and very communicative with us. Thanks Kathy & team for making the hassles of moving and storage stress free!
May 22, 2025
Google Public Storage mshappyselena
Pono at Kaimuki Public storage was so helpful in getting me into a smaller unit. Thank you Pono for your excellent customer support & service. Mahalo!
May 20, 2025
Google Public Storage Susan Sofos
Pono was extraordinarily patient with a non-computer person. I appreciate his kindness and his directions and look forward to moving in tomorrow.
May 10, 2025
Google Public Storage Erin Taniyama
Renting a unit here was very easy and convenient. Did it all online and 2 hours later I was moving things in. Manager Catharine was the best. Incredible customer service and very friendly. She made me feel very comfortable and assisted with any questions that I had.
May 7, 2025
Google Public Storage Debbie Meza
Great shopping experience..Catherine and her team helped me with my box needs and made it easier for me to carry them! I really appreciate their wonderful service!
May 6, 2025
Google Public Storage Marc Young
Catherine and Kathy were extremely helpful in transitioning me to another unit. Their professionalism and expertise made the move seem less and simple. If you need to rent a storage unit be sure to ask for Catherine and Kathy.
May 2, 2025
Google Public Storage Jill Tucker
Catharine was super friendly and helpful. The process of getting a locker could not have been easier.
May 2, 2025
Google Public Storage Karen Uyeda
Catharine and Jhon are so helpful and accommodating! Thank you for all of your help
May 1, 2025
Google Public Storage Kawika Lopes
Catharine R. provided awesome customer service. She was able to transition me to a smaller unit smoothly! Thank your for being kind, flexible and accommodating. I appreciate you so much. Thank you!!
April 29, 2025
Google Public Storage Jackson McDonald
Pono was very helpful got me situated with a unit here very quickly and got me the best deal
April 27, 2025
Google Public Storage Be Can
Unit was clean and secure. Easy to access. Catharine took great care of us!
April 27, 2025
Google Public Storage Tim Lima
Unit was spacious and clean. Catharine helped us out and was great.
April 24, 2025
Google Public Storage Samantha Jones
Pono made renting here easy. Great service, clean location.
April 16, 2025
Google Public Storage James P.K. Judd
Quick and easy...helped by Kathy Hunt
March 28, 2025
Google Public Storage RAJAHDAT 808
Catherine , is awesome shes the best great service
January 29, 2025
Google Public Storage melanie dagenais
Very nice service with Pono.
December 21, 2024
Google Public Storage Abraham Le'i
December 18, 2024
Google Public Storage Meg Berardy
Kris at the Kahala Waialae Branch was theee best! She’s so kind and helpful :)
December 11, 2024
Google Public Storage Chuck Andrews
The storage area worked out fine. But the office doesn’t have anyone there most of the time. So if you need assistance, you have to call customer support and it is very difficult to get to a person to talk to.
November 30, 2024
Google Public Storage J Ezell
This location has fantastic staff. Miss Donna helped me go thru the online admin items, navigate the paperwork…and Miss Hau gave me a tour. Answered questions. Thank you both!!!!
November 1, 2024
Google Public Storage Aundrea T. Washington
October 19, 2024
Google Public Storage Lester Hirano
October 16, 2024
Google Public Storage Kate K
Pono was so great helping me move into another unit!! Mahalo!! 😀
February 2, 2024
Google Public Storage Jon Savage
Haulani was awesome ! Very friendly, helpful and efficient!
February 1, 2024
Google Public Storage Bolte Trulson
Hau was very helpful and gave me great customer service! Definitely a place to go to get your self storage needs.
January 31, 2024
Google Public Storage Natalie Park
Wonderful experience working with Jung! Extremely helpful and knowledgeable, I would give him more than 5 stars if possible. Highly recommended!
January 30, 2024
Google Public Storage Corene Kometani
Great security for your storage. They have a small selection of packing supplies you can purchase. ! Staff is friendly. Not 24 hours.
January 18, 2024
Google Public Storage Segundo Sarce
Donna made it so easy for us to transfer from one storage to the other. She was very clear and delivered a great customer service. Thank you Donna.🤙
January 18, 2024
Google Public Storage Segundo Sarce
Donna made it so easy for us to transfer from one storage to the other. She was very clear and delivered a great customer service. Thank you Donna.🤙
December 21, 2023
Google Public Storage Sauia IFBB American Samoa
Very clean and easy access.
December 10, 2023
Google Public Storage Anthony Bette
September 25, 2023
Google Public Storage Jon Athan
Was a great experience and Hau was beyond helpful everytime I came. Renting was such a breeze with her assistance. Mahalo!
September 11, 2023
Google Public Storage Deb J.
Clean lockers, nice staff. Negatives not 24 hours. And most times only one staff on duty. So if u call, lots of times you have to leave a message. No one in office if the worker is doing rounds, or helping a customer by the lockers, or on one of the floors..
August 25, 2023
Google Public Storage Paula Urdaneta
I needed assistance with finding a storage unit on short notice and was very stressed out. As a business owner, I was impressed by the quality customer service I received. When touring the units, Rose provided excellent customer service and was very helpful. With my experience, I would recommend the Waialae branch to my friends and family. Thank you Public Storage for employing individuals like Rose that genuinely care about helping customers.
August 19, 2023
Google Public Storage Miranda
Very wonderful experience, I plan on coming back again and storing my stuff again. Would highly recommend locking up yourself here.
July 12, 2023
Google Public Storage Carole Woodrich
Hau was such a great help with my move to new storage unit. She was pleasant and made everything so easy. She is a great representative of Public Storage!!
April 25, 2023
Google Public Storage Miranda Macias
Dora and Donna were very lovey. Had great customer and would totally recommend many others to come here as well. Very easy and quick
March 25, 2023
Google Public Storage Aloha Hawaiian
Donna from Waianae public storage was absolutely wonderful, was very efficient and knowledgeable also very friendly and felt like we were talking to Ohana.
March 19, 2023
Google Public Storage Rachel Cruz
Friendly,Efficient & overall Cleaness.
March 19, 2023
Google Public Storage Kimo
Facility is clean. good customer service.
January 5, 2023
Google Public Storage Marlene Lemke
I was greeted so nicely over the phone by your representative, Rose, at Kahala public storage. She showed me the available units to rent. I selected one. Rose helped me through the paperwork so I understood the process.She shows me how to access the storage building using the app. The whole experience was gratifying. Rose is a great representative of Public Storage.Thanks. Marlene Lemke
December 17, 2022
Google Public Storage Island Endodontics
Great customer service by Rose and Michelle.
December 16, 2022
Google Public Storage Naoko Lawrence
We have been very happy with their service. Particularly, Rose was super efficient and attentive to our needs.
December 10, 2022
Google Public Storage Livi Dapitan
Hands down Kahala public storage manager “Rose” is amazingly sweet, she helps and answers all your questions and goes over with you with everything and she makes you understand and feel so comfortable with everything. Storage is nice and clean there and i highly recommend anyone to go see her if you need storage’s. Thank you again rose for your help and happy holidays to you!
December 8, 2022
Google Public Storage Catherine Pettit
Excellent service from Rose!
December 3, 2022
Google Public Storage Melanie dagenais
Rose was fantastic sweet and helpful
December 1, 2022
Google Public Storage Kela Da Seges
Rose was very awesome.she helped me get a unit here. You need a storage come see Rose.
November 30, 2022
Google Public Storage Kelly O'Leary
Hau was awesome! She helped me get setup and made the process super easy and enjoyable! We even shared a few laughs
November 9, 2022
Google Public Storage Charles Williams
Rose was excellent, explained the process of transfers. Thank you!!!
September 26, 2022
Google Public Storage RAN DMC
Awesome facility to store your stuff. Employees are amazing, especially Donna, who always greets me with a warm smile. The area is always clean and safe, so I highly recommend this place.
August 15, 2022
Google Public Storage Christy Read
Could use a seat...I need to sit..moving is always exhausting and I do it on foot. Front Desk could use some interpersonal skills training
July 18, 2022
Google Public Storage Carolyn Hadfield
This facility is clean and the office staff is outstanding (and Donna is exceptional). When I failed to lock my unit properly they called me within hours; when I've asked them to check on something they've done it cheerfully. My only complaint has been the regular rate increases, which I understand are company-wide and are not in the control of local managers. This year's rate increase was unreasonably high.
June 22, 2022
Google Public Storage gregory jay
Leina was great!!
June 22, 2022
Google Public Storage diane ito
May 27, 2022
Google Public Storage zelda woodard
May 8, 2022
Google Public Storage Mike Baughn
I was actually trying to make a rental reservation at another location but both Rose and Donna at the Waialae location (hope I got their names right) graciously helped me. They made me feel like my business was valued and that my personal needs and concerns mattered. Mahalo to both of you for for your Aloha and great customer service,
April 19, 2022
Google Public Storage Morgan Carew
Leina
April 12, 2022
Google Public Storage Suzan Forbes
There is a lot of theft at Public Storage. It is a systemic problem. The one on Kapiolani is legendary for theft. It is also an issue for Waialae Ave
April 4, 2022
Google Public Storage Becky Cole
Leina was so helpful. Really appreciate all you did 🌺
March 15, 2022
Google Public Storage Bill Wright
Leina and Jasmine were so helpful, outstanding service very convenient access clean well lit, straightforward
March 9, 2022
Google Public Storage Jodi Tsutomi
The customer service is friendly, reliable and very helpful. When they say they'll call back they actually do and they take the time to listen in order to resolve an issue. Layna who recently assisted me and a male representative (whose name I don't have) were professional and amicable. Thank you for being there!
February 1, 2022
Google Public Storage Mikio @ Med Life Services
Wanted to recognize Jazmyn Woodard for our high standard of customer service and support. She’s very professional, responsive, thorough and diligent. She takes ownership of issues and handles them promptly even though she has hundreds of other clients to manage. I’ve seen her in very stressful situation handling third parties with poise and confidence. Her presence there makes me feel like an owner type minded person will take care of clients rather than being just an employee. I feel any company is fortunate to have someone with these attributes
January 31, 2022
Google Public Storage Marissa Pimentel
Dora and Steven were wonderful with helping me make my move out quick and efficient! Would come back again!