Service has been amazing! Professional and informative. Jenn, thank you for your help today!
Facilities are well kept and maintained. Jen was very helpful in helping us get our unit closed out.
I'm renting my second unit here. The experience has been excellent. Jen has done a wonderful job assisting me with the process and helping set up. She is very knowledgeable, and diligent and made the process very straightforward. I've been blessed with her help both times. 🙏
Jen is excellent with her service, but the storage problem is constant, the elevator is bad, and there are problems with the number pad that locks up because it repeats numbers.
Jen was wonderful and very helpful I told my family only deal with Jen if you want to win. Great customer service skills
Jen me asistió muy bien el día de hoy ,fue muy amable .
Good service by Jen. All good.
Excellent service with Jen
Jen was super helpful with getting me in my mom’s unit after she passed away. This location is highly recommended and very professional I can see why my mom rented a space for 10 years from them!
Great service! Jenn was especially helpful and gave a friendly smile when assisting me. She was able to guide us through the process with eaz. Thank you for your help.
Great facility. It is kept clean. Jen was a great help. She answered all my questions. She gives customers undivided attention, and that is much appreciated.
Jen I would like to express my sincere appreciation for the outstanding work of Ms. Jen.
Her guidance, collaboration, and timely intervention were instrumental to the success of our process. Her professionalism, integrity, and dedication are truly admirable. It was a genuine privilege to have her support and expertise.
I would also like to extend my recognition to Mr. Daniel in Los Angeles for his continuous assistance and valuable involvement. His efforts greatly contributed to facilitating and expediting every stage of the process.
To both of them, I offer my heartfelt gratitude and appreciation for their commitment, professionalism, and exceptional service.
Mf
We have had a storage unit here for a little over a year and have only had positive experiences with Jen. She is super helpful and knowledgeable. The place is super clean and we always recommend to all of our friends.
Thank you, Jen for being fast and efficient
Jen was attentive as I was moving into my new unit and I did NOT have an appt. But I did have a question and while she was busy assisting another customer, she was kind enough and stopped with what she was doing. Jen asked what I needed and she was great with responding promptly in professionally manner. While it was extremely frustrating and it’s a frequently asked question, she decided to join forces and immediately took the initiative to resolve our concerns regarding the lease process and etc. She still she managed to be assertive, clear and show no signs of being overwhelmed. She was very patient while with her first appt. and answered our question while educating both of us regarding the contract and other specific details that I needed. Thank God for Jen’s help in this very frustrating situation while the online process is not at all clear and it makes it very hard to understand. In these times we need more patient ppl like her !! Thanks Jen
Jen was awesome. I like that she was patient with all my questions. She was very knowledgeable and professional.
Jen went above and beyond to make sure my experience was excellent. Her customer service is truly exceptional.”
Just moved in and Jen was great! Thank you so much for your help!
Jen is very delightful person she made the whole experience 10/10 very hard worker. The owners should have two employees per shift instead of having one employee covering 2 different locations.
Jen was very helpful, in helping myself, and my Mother, to understand the breakdown with the payments. I’d definitely recommend Public Storage to my Family and/or Friends.
Jen was amazing! Very helpful and courteous. Love this facility.
Jen is great and very helpful. Always looking for ways to help. Thank you Jen
Great experience, easy instructions to access! Jen nicely help me to close my account.
Jen was very helpful, friendly, and exceeded our expectations! So glad that we didn't have to drive to another location to settle our issues. :)
I just wanna say thank you to Scott, who was incredibly professional and kind during our entire process. He made the process very easy for us. He was great!
Jen was so great and helped me out after hours to close out my unit. She was so friendly and accommodating! Will use Public Storage in the future when the need arises!
Jen is the best
Extremely helpful goes beyond expectations!
Jen is so sweet & helpful, she walked me through everything and even showed me my options for units!! Her service is fantastic, totally recommend her!!
Amazing place, very clean and Jen was very lovely! She is amazing 💜💜🥹
My experience has been great, I’ve been a customer for the past 10 years.
Jen is very nice and helpful, it’s a pleasure to talk to her.
This an update from my previous review and unfortunately it's not going to be a good one. The first time Jen DID TREAT ME VERY WELL but my second encounter with her was like she was a totally different person and couldn't be more rude!. Besides Jen their representative has been nice an have tried to help, I have tried in the last 6 months to get the 'long term client discount but unfortunately the company is doing the contrary, increasing my monthly rate more and more, I going to move my things out by September. Original review "Jen is an amazing at what she does!! Keeping that nice attitude and cooperative work Jen"
Unit location is very convenient. Personal at this location are great.
Great service once again! It was a pleasure going to Miramar!
Jen muy recomenda y muy contento por su servicios, tomarse todo el tiempo necesario para sus clientes. ⭐️⭐️⭐️⭐️⭐️
Jen was helpful and very patient. She made sure I understood everything before I left the location. Good job, Jen!
Store Manager Jen was great assisting me with account completion and explained everything very well. Thanks!!
I’ve been renting with Public Storage for three years now and just recently downsized from a large unit to a small unit due to trying to cut cost. The process was smooth and move out day, Jen was very helpful, courteous and friendly. There’s only been one time in the three years I’ve been here that I was unable to access the facility due to the sign in system being down, but it is a clean facility and the early morning access is a plus. I highly recommend this location.
Jen the best
Lot of passion help with the process
My name is Luis Muriel. I started storaging in 2012. This place is secure, clean and in good conditions. Anthony,Jen and Marins have been polite, giving attention to my needs, respectful and caring. We share good conversations and they make feel appreciated. I am moving to other state. I will miss Public Storage.
nice service nice People. good instalations
Good Service and really fast fron jen
Jen has been the most amazing helper! She went out of her way to help me and make it a smooth and perfect process!
Good service 👍 all staff jen
Been a customer for the past 4 years and also had a great experience with Jen. She is always professional everytime during our visit we are going to continue to do business here. Everytime she’s resolved all of my concerns and she’s wonderful. Thank you Jen for your service and patience !!
On 3/26/25 Jen took care of me and was a pleasure working with, I recommend her service 10/10
I had the experience of closing our unit and it was a great success and really easy one! Thanks Jen!!👍
This is my second rental. The first one was for 7 months. As always, the place is clean. Scott's service is super nice, as are the ladies, whose names I don't remember. Clean and safe.
Este es mi segundo alquiler. El primero fue por 7 meses. Como siempre, el lugar está limpio. El servicio de Scott es súper amable, al igual que las chicas, cuyos nombres no recuerdo. Limpio y seguro.
Jen was amazing when I stopped by for my new unit and was very helpful.
Scott answered all of the questions I had and was super friendly. I definitely will come back!
Elevators were down but Scott helped me a lot
Jen(The Manager)and Scott are very servicial and very kind for all your needs with your unit. Highly recommend and location is convenient.
Everything was great happy with my experience
Jen is very friendly and very accommodating. It’s very well lit. Very clean. Would most definitely recommend to friends and family.
Jen at the desk was very polite. Good customer service.
Jen helped us out with no hesitations
The attention I received from Jen was very special, she helped me until the end with everything I needed, she is a great person
Jen excellent person!!! Attention excellent
Awesome service. Recommende to anyone who wants to come to this public stores place.We appreciate her time and her efforts to help us get settled in a unit
Jen was really helpful and answered all of my question going above and beyond.
Thank you so much, Jen . You are great, thanks again for your service.
I rented a storage and the manager Jen was really helpful. She made the experience really easy with the moving in and moving out process.
Jen the manager was great
I really enjoy the way how Public Storage makes so easy and secure the use of my unit! The app works great, the only think I could recommend is to do more maintance to the stack trucks availables inside de warehouse! Great Job! Keep up!
I will use the Public Storage in Miramar again because of Scott. He is professional, knowledgeable, and so polite! Scott gets 5 stars!!!
This is a nice facility with friendly staff. Scotty is the best and was very responsive to our needs!!
We came in this Monday and was helped by a gentleman from Boston. He was amazing! He helped us get into a unit, was easy to talk to and showed us around! If you’re looking for a friendly storage place come here !
Great service, super good attention .
Nice storage facility and Scott’s support is amazing, highly recommended
"I recently rented a storage unit with Scott at Public Storage, and had a pleasant experience. From the moment I walked in, Scott's professionalism and friendly demeanor were evident. He helped to ensure all my storage needs were met, offering helpful suggestions and answering all my questions with patience and expertise. The facility well maintained. Scott made process smooth and hassle-free. If you're looking for good customer service, Scott at Public Storage is your guy. Highly recommend!"
perfect customer service ‼️‼️
Exelente atencion!!seguridad y proteccion
Great experience, people are very nice and friendly.
Great Customer Service at the Place, I Rent My Space, Thank You Very Much, Keep up the Good Work.
Scott is a really helpful guy. He's pretty straightforward and is a nice guy to get to know. Probably the top dude I know who works at this storage facility. Just be straight with him and respectful. He'll treat you more than well. Thanks Scott!
Grateful for Scott and Jen. They are both always very helpful and informative. The service received from them is why I stay.
Went in to ask a few questions about renting a unit and Scott was very helpful. 10/10
Jenn and Anthony were awesome. Great customer service, very clean units.
I love this place , super safe and organized!
I just got my unit with my fiancé and the customer service was impeccable, thanks to Scotty who was very informative and helpful !!!
Jen is the best service I ever had she greeted me at the front door and walked me in awesome 👍
Customer since 2021 Jen was very professional polite and informative. She answered all my questions
I have been a customer for 3 years and 5 months. Jen service has been the best and she makes me feel like family, she's been amazing asset.
Jen was the best and wonderful providing me all the assistance with my unit, walking me through all my concerns. She's special and helpful, thank you Public Storage for the amazing ambassador that you have.
⭐⭐⭐⭐⭐
Jen was great she resolved my issue and I am grateful for her support
Recommended place to storage your belongings
This location is great. The facility is impeccably clean and the customer service is superb. I would like to give a special thank you to Scott who has made my time here great.
La señora que trabaja en la tarde me ayudo mucho estoy bien agradecido y recomiendo el servicio d este storage gracias
I was there recently and I noticed Jen and Scotty are not working together anymore. Jen and Scotty work very well and efficiently together and provide excellent customer service. I would appreciate if Jen and Scotty can work together again in the near future because teamwork makes a job more efficient and customers get better and more faster service
This place was great, Jen at the front desk went above and beyond to help me, highly recommend this location.
Jen is so nice! Very helpful! So glad she is here to help out with all my concerns !
My family has been very familiar with this place for over two years! Jen & Antonio have been awesome help, and I would recommend this storage facility. Plus, the storage doors aren't hard to open!
I've been a customer since 2008.. I'm happy with Jen's service and help, thank you !!
A+service. Continues to be well run, organized, clean and tidy.
Last few years has been a big step up. This place is expensive as all storage is but is convenient and safe - but the staff is the key in this biz - Jen is always on site.
Trying to work with corporate on rent but want to be a customer for years to come.
Jen es muy buena persona en excelente servicio
Jen was awesome!!! I’ve been a customers since 2014!!
Jen was simply amazing, walked us through the options with a tour of the faculty. . Very impressed, clean and well laid out.
My erental application was stuck in a loop and Jen helped troubleshoot and complete my application. Stellar customer service without question.
Amazing service from Jen and the team. They are very easy to work with and accommodating to my needs. I have been a customer for years and can’t recommend this location more!
Jen was very helpful and very nice. I have been a customer from 2 years ago, and the treatment is excellent. Whenever I had an issue, she resolved it immediately. Thank you Jen
I have been a customer since 2017. The staff has always been helpful and professional.
I was in this location on July 2024,Jen was wonderful and made the process very smooth for me. She took the time to go over all the details regarding the use of the storage. I was guided thru the e-rental by phone but preferred the in-person which was great...
Thank you Jen for your services!
Today on Saturday 6/29/24 I arrived and Jen was working alone; She remained very professional, pleasant, courteous and patient with a very busy packed office. My unit was not the right size and Jen resolved my issue. I thank her for everything that she has done if it were not for her, I believe the situation would been very different for me. ⭐️⭐️⭐️⭐️⭐️
Jen and Scott has been fabulous with working with us renters as well as running a professional public storage. Has done the best customer service ever! Thank you!!!😃😃😃😃
Great place to store your belongings. Very clean secure and well maintained building. Easy move in and out. The best part is management is a pleasure to work with. Jenn was great from checking in to moving out.
Jen and Scott called me several times and greeted me upon, helpful in all ways. Jen showed me how to use app and took to my unit. I would highly recommend renting units with this safe and secure property.
SCOTT AND JEN , Very helpfull with the move in process.
Jen was extremely helpful you have to come here. She went above and beyond. It was just after closing hours, too! She's a real trooper. My unit is on Douglas and Pembroke Road, and she still helped me. I am so thankful!
Jenn was incredible on her presentation her professionalism exceeded my expectation, would definitely recommend 10 out of 10 for her services….
Jen was awesome! Very helpful and patient
Scott and Jen were great. Came right before closing and guided me. Thank you so much.
Update; I came by for business and Jen has been welcoming each time. She is always provided me with great care and I'll continue to come back.
Jen me encata la atencion de la chica pasaron cosas ella pudo resolber facilmente.
Jen was real professional and quick in helping me to change my date so I could move my stuff in immediately. I appreciate her fast actions. Customer service at its best. Thanks Jen
Jen was very helpful completing my move in and vacating process, I was satisfied with attention. In the future I will consider coming back as a customer again.
I moved into my unit on 9/30/23; Anthony was helpful with during the 8 years of his service. I needed to down size for a smaller unit and Jen was very pleasant with providing excellent care. The staff including Scott are an asset for the company! I appreciate their professionalism and personal experience during my visits. ⭐️⭐️⭐️⭐️⭐️
Great service from Anthony and Jen from the beginning of our moving day of September 24, 2023 through February 15,2024. Anthony was kind enough to wait for us as we driving down from Boca. Thank you so much for you kind attention to details.
I made a reservation while driving from Orlando, Jen provided all the details regarding my unit she left me without any questions and provided me with assistance with purchasing merchandise for my unit. Also is a great location will recommend 10/10
Jen has great customer service skills. Very easy process. Thank you
Jen was awesome and very helpful. She was very patient explaining the whole process.
Jen is awesome! Very helpful! Everything A-Ok!! Very hard worker and very responsible! Even stayed after hours for me!! =)
Jen works extremely well and very knowledgeable!! I had my reservation but I was not ready to rent, in the future I will love to come back to complete my business.
Jen provides an excellent customer service!
Have been with public storage since 2017. Always had a beautiful and professional experience with the Manager Anthony. The new Manager Jen is a super person. Shes very helpful and kind. She is a consummate professional!!
Jen was amazing and super helpful. She explained step by step the account closing policies and all while having several other patrons waiting for assistance. She’s the hardest working property manager I’ve seen there and always up keeping the property. We have been by several times and she’s always sanitizing and maintaining.
Jen has the best customer service!!!! Love when she is here
Jen she’s so nice inteligent clean l so proud of her thank you
Jen great helpful and kind
Jen was great, property was clean and my unit was clean!!
Thanks Jenn for you support and dedication to help me to resolve my situation with my unit,
I’ve been a customer of public storage Miramar for almost 5 years. This is a great location and the service is awesome. Anthony helped every step of the way. He was very knowledgeable of his job and the company and it gave me confidence to chose this location as my storage space.
Anthony was great and gave great service. Very kind.
I had a reservation at another facility but came to this one by mistake. Anthony was wonderful, very patient, and kind. Although my reservation was a little cheaper I decided to stay here. Customer service is top notch.
Anthony has been very great
The staff and facility were great. Smooth service
The building is clean and well lit. Employees very nice .
I am extremely happy with the Exceptional Customer Service I received from the Managers, Jenssy & Anthony. They are professional, courteous, detailed and very helpful.
Anthony is the best’s. He is great , have a wonderful personality, polite, easy going, honest and have the best customer service skills. He is the only reason I choose this storage.
Jen and Anthony provided great service and I’ll looking forward using my unit, there’s no gate. Thank you !!
Amazing service from Anthony! Best storage in town!
Great customer service by Anthony!
Jen service was fast and easy. The property and unit was clean, I would recommend to friends and family.
I'm very pleased with my space and service from Jen and Anthony. They very nice and the process was smooth
Anthony was amazing. He has great customer service skills. This is very stressful for me and he made me laugh. This facility is very clean with a very personable manager. He is the reason I decided this location.
AMAZING customer service and super clean! Big up the front desk personnel Anthony, you make this place the BEST!
Anthony provided excellent customer service and explained everything in detail.
Very friendly, help with all concerns and made sure I was accommodated...
Fantasy service! Very efficient and helpful experience
Buen lugar para guardar cosas y liberar espacio en casa
Very clean and organized area, want to thank Anthony for all his help and assistance, he's a very good asset to this company, great job 👍👍👍
Anthony is an amazing person , he went above and beyond to help me in all my needs , he is the best . I am happy to have rented a space in the office . 5 stars
Anthony was phenomenal and went above and beyond to help me get setup!
Great service from Anthony! Very helpful and courteous. Good and clean location.
Great consumer service and great deals. Positive. I would recommend you to come see and visit. Great for business
Very friendly and helpful!
Really like this Public Storage. Always nice and clean and a cart is always available (were in other places are always missing). The guy at front, Anthony, always above and beyond helping you with anything you need. Very polite and always mindful of you as a person not as another number costumer that comes up. Times I had to go in for something other costumers see and greet him very joyfully which means he is always there to help out!!
This public storage is great! Anthony who works there will guide you through the check in process. Very helpful and fast!
Anthony was great! Very informative and helpful.
I have been a client at this public storage location for years and all I can say is exceptional service all the way. Anthony always gives 100% service and does a great job running this place. He is always on point and always gives a call to remind me of my deadline for payments and also great rates going on to make sure I get the best price all the time …. I wouldn’t go anywhere else and I make sure to recommend this locations to family and friends…. Keep up the good work.
The main reason for the 5 stars is Anthony! He is amazing and I have had to move 1/2 dozen times since the pandemic. Anthony offered support and suggestions and had made me a loyal fan of public storage
Ive been using thos location amd recommend it to everyone. Anthony, is very helpful, kind and patient. Thank you for all your help Anthony
Awesome service. Anthony was very pleasant and helpful. He made our experience very effortless and provided a better understanding of choosing the right unit.
Anthony has been fantastic. This has been my best storage expression. I recommend this facility!
This is the third time we had to use this facility and all three time Anthony was soo helpful and wonderful the place is clean and I would definitely recommend anyone looking for Great storage and great service to come here.
Anthony was absolutely fantastic. His service was impeccable. I am very happy that I came to this facility. Best service available, very charismatic!
Only problem, 1 trolley to move your things
What makes good storage great is not the facility, it's who's running it. And the property manager in this location, Anthony, is fantastic. Always willing and available to be of assistance, and I don't mean just help, he *facilitates*. Need a cart during busy hours? He'll track one down for you. Need a ladder for your stuff? He'll bring it over. You'll never feel like no one is paying attention to you, and you'll never get blown off when Anthony is around. Just be reasonable because the man is running the whole show singlehandedly, it seems. On weekends, he's being dispatched to another facility for a few hours in the middle of the day, so time your visit, or adjust your requests for assistance, accordingly. We stayed at this facility because of Anthony, even though we moved further away. When you find good service, you're less inclined to switch.
Anthony was very professional, helpful, courteous, and extremely pleasant… He definitely shows the background of public storage and what they represent kudos
Anthony was extremely helpful, professional and courteous. I highly recommend this facility.
Thank you for keeping my belongings safe during this pandemic hard time. Anthony was always so helpful and always there when I need him.
Excellent service. Anthony was very pleasant and very nice.
Anthony has been a pleasure to work with. Made the process of moving from NY super easy and convenient. I hight recommend using this location.
Anthony was super helpful and a joy to work with. He made the experience smooth, easy and fun. Thank you.
Anthony at Publix storage was amazing !!
Great customer service by Anthony. Easy and friendly process. Very satisfied.
Muy buen servicio y buena calidad
Estoy muy satisfecha con esta sucursal de Public Storage. Lo primero que me gusto es que está localizado en un sitio muy bueno y tranquilo con fácil acceso a la I-75 y al turnpike. Aunque no estoy contenta con el reciente incremento de la renta, no puedo negar que el sitio es muy limpio, bien iluminado y fresco (a/c). Lo que más me agradó es el trato amable de su manager, Anthony, quien siempre está dispuesto a escucharme y ayudarme con algún problema que se me haya presentado.
I am so glad I chose this storage. It's clean, well maintained, and secure. The staff is amazing as well, particularly Anthony. He is professional and service-oriented. I always feel comfortable going to him if I need help or have a question about something. If I have a problem, he always solves it. He is always willing to assist and does his job without making you feel like you're just one more customer.
Muy excelente la atención y la atención de antony muy amable .. Los recomiendo 100%