Contact Us

We're here to help

If you have questions about self storage, our agents are here to help by phone, email, US mail or at any of our locations.

Contact Us by Email

To send us an email, fill out the contact form provided. The more information you can provide, the quicker and more accurately we'll be able to respond.

Contact Us by Telephone

A transaction fee of up to $20 may be charged for each payment made by phone.

Call Center Hours

Sales

Mon-Sat 3:00am - 10:00pm PST
Sun 3:00am - 9:00pm PST

Customer Service

Mon-Sat 5:00am - 10:00pm PST
Sun 5:00am - 9:00pm PST

Help Center

Download the App

Your storage experience is now even simpler. From making a payment to accessing your space to managing your account - you can do it all without touching anything but your phone.

Download the App

Authorized Access

Need to give someone else access to your unit? Add them as an authorized person in the Contact information section of your account.

Manage Notifications

Stay up to date by managing your email and text notification settings on the Contact Information page in your account.

Military Status

If you need to update your military status, present your military ID to your property manager and we'll be happy to update your records.

Contact Us by Mail

Public Storage
P.O. Box 25050
Glendale, CA 91221-5050
Attn: Customer Service

Public Storage is the leading provider of storage units for your personal, business and vehicle needs with thousands of locations nationwide. We offer a wide variety of units and sizes available with no obligation and no long-term commitment. Call today at 800-688-8057 for a free reservation and get your first month's rent for just $1.

Promotion

Subject to change. Offered only on selected units. Subject to availability. Limit one offer per household. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate and reservations do not guarantee unit availability. Temperature and humidity levels within any storage space including climate-controlled spaces may vary. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation.