Public Storage Self-Storage Units at 2510 Cypress Creek Pkwy, Houston, TX
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 47/moSmall 5'x10'- Outside unit
- Drive-up access
$ 47/mo $ 47Best Price Label -
4'x10'Online only price$ 52/moSmall 4'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 52/mo $ 52Best Price Label1 unit left! -
10'x10'Online only price$ 90/moMedium 10'x10'- Outside unit
- Drive-up access
$ 90/mo $95Best Price Label -
10'x20'Online only price$ 168/moLarge 10'x20'- Outside unit
- Drive-up access
$ 168/mo $226Best Price Label1 unit left! -
30'x10'Online only price$ 217/moLarge 30'x10'- Outside unit
- Drive-up access
$ 217/mo $292Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
15340 Kuykendahl Rd
Houston
TX
77090
Self Storage Near
4330 Cypress Creek Pkwy
Houston
TX
77068
Self Storage Near
15145 Ella Blvd
Houston
TX
77090
Self Storage Near
12670 Veterans Memorial Drive
Houston
TX
77014
Self-Storage Near Houston
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Houston Storage Units on Farm to Market 1960 Road
When shopping for cheap self storage units in the north Houston area, this Public Storage on Cypress Creek Parkway is a great choice.
From a wide range of outdoor storage units with convenient drive-up access to indoor storage units, some with the option of climate-controlled storage units, this location – on the north side of FM 1960 between Kuykendahl Road and TC Jester Boulevard – has it all.
Personal mementos, family keepsakes and small household items can easily fit in a 5x5 unit, while a 10x10 unit can store an old dining set, recliner, love seat or other belongings.
Heading out to Collins Park for a kids' soccer game or company softball game? Perhaps a day of fishing on the shores of Cypress Creek? Grab a 5x10 unit to store all the necessary gear and equipment in one easy location close to the park.
Getting ready for a big move near Spring, Klein, Louetta or Cypress Station? Then a 10x30 unit here is the perfect place to pack up the house and put everything into storage until the family relocates.
Not sure which storage unit is the right choice? Public Storage's professionally trained staff, as well as the property manager who lives on site, are happy to answer questions and provide excellent customer service to all of the residential and commercial customers in the north Houston area.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 385)
Kamira was very professional in my process of returning my unit I'm thankful for her being the one to help me out thanks Kamira.
Kamira was very helpful and kind!
Quick and easy
Excellent customer service! The property manager is phenomenal! I couldn't have picked a better location.
Great service !
Kamira is just very helpful, and just support me in all process
Kamira muy buen servicio
Very Helpfull with explaining the procedures for me
Kamira was a great help and very good customer service
Had a great experience today Kamara was so helpful and kind would highly recommend.
Kamira was amazing
kamira was so informative and helpful.
Public storage they are good
On top of any little misshap and always willing to help!!!
I just wanna let everybody know that Kamara is the greatest. It’s so hard to find Customer Service with a smile but if you were needing any type of storage, I would suggest public storage on Cyprus a.k.a. FM, 1960 I have to honestly say, Kamara always goes above and beyond for her customers 🙏🏼❤️Houston Texas.
Kamira was a great help and everything went smoothly
Very nice and professional and very informative.
Kamira and Lolita son las mejor ! The both is the best!
Very great experience
Kamira was so sweet! She took time out of her lunch break to assist me with access to my unit…didn’t have an attitude and kept a smile the entire time. Thank you so much for your help! ❤️
Muy amable y excelente servicio
I had a wonderful time renting from them they were very helpful
Omg I love the way the two properties work together to get the job done. Thank you so much Kamira and Courtney for making sure I got everything I needed and being very patient walking me through the process. Yay!
Only needed a couple of spaces, for a couple of months. While, I was waiting for my new house to be finished. The manager Kamira, was very helpful. It was also great having access to the unit after hours. As I work from 8 to 5 most days.
I love my public storage.... allways friendly and helpful. I think it maybe the Best Public Storage i have ever used in 30 sum years... thank you.
We’ve used this storage for quite some time now and Kamira is absolutely amazing! Her customer service goes above and beyond along with her communication. I would recommend renting a storage here and working with her directly.
Kamira was great and very helpful!!
The customer service I received was excellent kamira
Efficient
Kamira helped me beyond my expectations and I’m so thankful to her finding me a storage @ other location 🙏😃👍⭐️
Kamira was so helpful and knowledgeable property is clean and well maintained 10 out of 10
Kamira has great customer service and helped me out with everything I needed in a timely matter 🩵
Kamira was very helpful in getting all of the remaining items removed from my unit due to the situation I was facing, definitely made me feel that my time was not wasted and that I drove 6 hours for nothing!
we've been at this storage for a little over 2 years and Jessica has been a total help just a blessing and we thank her for everything she done help us with she is very sweet n kind and we enjoy storing our stuff at this location thank you Jessica for being an awesome person
Kamira is very welcoming and knowledgeable about the units. She was so helpful with the mobile apps, she was also very helpful about what I need to pack and the boxes I will needed.
Nigel was the best. Great space. Wonderful process
Kamira was really helpful and fast. She is a great worker.
Great experience. Very helpful
Great interaction with clients. Very patient and friendly.
Kamira service is phenomenal. She is very patient and very knowledgeable.
Yes was a great experience from Kamira
Great service & helpful
Came in to clean out a storage space and Courtney was very nice and helpful
Kamirah has amazing customer service everytime I call she picks up and is able to help and explains the process throughly if I could give more than 5 stars I definitely wood thank you kamirah !!!!
I walked all the way from the kuykendahl to 1960 location to 2510 to get help. The young lady at kuykendahl was rude and mean. The lady over here on 1960 is 👍🏿
I worked with Ms kamira and she was very helpful with my whole process . If you visit this location make sure she helps you . Thanks kamira ☺️
Lolita was amazing, great customer service skills
Started Lease with property a few months ago definitely suggest location to anyone looking for storage. Property Manager Kamira has provided speedy and precise customer service that has been greatly appreciated.
Kimera has a great customer service and I strongly recommend.
Customer service is great and Kamira was very professional and helped me a lot.
Kamira was so helpful, very good job on getting me and my family a unit ! 5 star service
Lady was nice but storage entry door does not have lock on it. management promised to have it the following day but haven’t been installed yet. Check this before renting here
Mrs Kamira was awesome. She is the best and didn't mind finding me the right storage
It was professional
Great customer service
Kamara helped me at the front desk Was very kind Good service
I recently had the pleasure of interacting with Kamira, the new property manager at this Public Storage located at 2510 Cypress Creek Pkwy in Houston, and I must say she is an exceptional manager. As a new customer, my experience with the previous manager was less than satisfactory, but Kamira's actions completely turned things around. When I reached out to discuss my concerns, Kamira was quick to respond and resolved the issues to my satisfaction without any hassle. Her professionalism and friendly demeanor were truly refreshing. It's evident that she possesses outstanding customer service and problem-solving skills. Public Storage made an excellent decision in hiring Kamira, and I sincerely hope she remains with the company for many years to come. When the time comes for her evaluation, I strongly believe she deserves both a raise and a promotion for her exemplary performance. She has certainly made a positive impact on my perception of the company.
AAA+++ Experience with awesome customer service!!! Kamira L. was such a breath of fresh air! Her cheerful attitude and personality is contagious! And she had the friendliest smile, even though she was super busy, and working hard, in this brutal TEXAS HEAT! Thanks again Kamira for helping us with our storage unit needs!
Really great customer service! Enjoyable personality! Very helpful!
I was helped out in the BEST way possible by this lovely lady named kamira. She was very I professional and gave the best help and advice on how to go about purchasing a unit. I would recommend her and this location to ANYONE in need.
I have a great experience at this location, employee Kamira was very sweet, fast and accurate with information! If you go to this location as for Kamira!
Best service ever. Great place
Maxine is such a special person: absolutely lovely: she took the time to clean my outside door and always cleaning: in my opinion she would be an asset to any company thank you! Im going to steal her and have her work @ my company
Lolita was such a great help . She help me out with exactly everything I needed .
Looked at a unit it was a nice size the employee Jenna was very nice and helpful
Customer service is non existent and prices keep going up, wouldn't recommend this facility at all
Thank tenika..
Best customer service I’ve experienced in a long time!
Came to change the unit for the 3rd time and guess what .. not a single frown on the staffs face. Fefe took care of me with respect empathy and consideration EVERY TIME ..I want to be her friend for life . 12/82022 came back to change the unit again and guess what there was Jesse .. he patiently listened to me venting told me everything will be ok chanhed the unit for and was so sweet great people excellent service
It was nice simple and easy
THIS PLACE IS HORRIBLE... IF I COULD GIVE ZERO STARS, I WOULD. SAVE YOURSELF THE TROUBLE AND DO NOT USE THIS PLACE. THE MANAGEMENT IS HORRIBLE AND THE FACILITY IS WORSE. I'VE HAD STUFF IN THIS STORAGE FOR 8 YEARS...PAYING ON AUTO PAY. THEY CHANGED THE LOCK ON MY UNIT... DID NOT GIVE ME NOTICE OR A NEW KEY. I FOUND OUT AFTER TRYING TO GET ACCESS TO MY PROPERTY. WHEN I TRIED TO GET A KEY, I HAD TO MAKE 3 TRIPS AND THE PROPERTY MANAGER WAS NEVER THERE!!!! THE SIGN AND VOICE MAIL SAY THEY ARE OPEN UNTIL 6PM. THAT'S A LIE!!!!! PLEASE DON'T CALL CUSTOMER SERVICE... THEY ARE JUST AS HORRIBLE. SAVE YOURSELF TIME AND FRUSTRATION... USE ANY OTHER PLACE BUT DON'T USE PUBLIC STORAGE....THE ABSOLUTE WORST!!!!!!!!!!! NEVER AGAIN WILL I USE THEM AND I DEFINITELY DON'T RECOMMEND THEM. BEWARE. BEWARE. BEWARE. YOU'VE BEEN WARNED.
Ms Angie is awesome. She's extremely helpful and wonderful customer service
Angie has been a great help. So nice and helpful! ⭐️⭐️⭐️⭐️⭐️
Angie is the reason why I choose this public storage , she friendly, professional, and cares about your own moving process. When I walked in I was upset at my own situation and after spending 5 mins with her and going over all the information not only did I feel better but I felt comfortable about where I was leaving my items. Thank you soo much for going above and beyond
Angie was very professional and kind.
Outstanding customer service
Angie was very helpful, courteous, and a joy.
Love my experience with Angie she was very fast and explained everything I needed to know. Very detailing and friendly showed me the choices I had welcomed me in every time I came to my storage she had the same energy!!! Never a dull moment when she working on shift!!!❤️🔥I just love it!!! She is the best!!! I would highly recommend her to anyone that need a storage!!! Definitely will use this storage place again just because her service is the best I’ve experience ever in life!!! Mrs.Angie Strauder is the key!!!
Love working here
My experience @ public was very exciting Ms Angie pin point me in the right direction with everything
Angie was so helpful!
Angie was amazing. She made the check-in process super easy.
Miss Angie is really helpful and nice ! Communication is 10/10 !
Ms. Angie was amazing! Very helpful knowledgeable and got me squared away quickly
MS ANGIE IS SO HELPFUL QUICK AND EFFICIENT!!!! HIGHLY RECOMMEND THIS LOCATION!
Good location. You have to call or come to the store online it said the storage we wanted it had several but when we arrived 10 minutes later it was stated they had nothing bigger than a locker for the last 1-2 months
Ms. Angie was awesome, VERY helpful and ACCOMMODATING. Amazing service to
Ms Angie was very helpful. Throughly explain, and exceeded all my expectations!!
Angie give great customer service.
Angie is the most Polite and Professional Property Manager that I have ever met. Thanks for your great customer service!
Angie is very nice and has such a great hospitality and she does her job well and professionally
Angie was really knowledgeable and very helpful. Really appreciate everything she did
Angie was very knowledgeable about her property and very helpful!
Angie customer service is Awesome 👌👏😎😀
My experience was great, Angie is awesome she goes above n beyond to help with your rental. When you have questions she got an answer for you if not she will find it for you. Angie keep giving great customer service!!!
Angie was very helpful! Explained everything very well. Helped me with everything with no issues.
Mrs.Angie was outstanding with a Beautiful personality. We were given great service that Im highly satisfied with and I recommend this location.
Angie was very nice and professional. Great customer service 👏
Ms. Angie is the most HELPFUL property manager I've ever dealt with while using public storage. I’ve been a customer for over 5 years and her customer service has by far superseded all. Wonderful property, wonder manager. 10/10 would recommend 💜💜
Property is all ways kept clean.Angie is an excellent property Manger. Will always come back to her
Mrs Angie was so nice and very very professional she was helpful and got us squared away
Storage was ok. Had my stuff here while I was house shopping and all my stuff was it top shape.
Angie at store 2510 was big help in getting me situated at Public Storage two thumbs up
Ms. Angie was so nice and customer service friendly! Shout out to her for helping me move in my space.
I was overwhelmed with My Move and was lead to 2510 CypressCreek Parkway Public Storage. And I met The NICEST MOST HELPFUL LADY Name ANGIE! She was Absolutely The BEST! She was Very Very Professional and Extremely Helpful. And I APPRECIATED HER SO MUCH! She’s Always So Kind and Helpful Every time I Called or Had a to Go to my Storage Unit. This has been such a Relief during this Overwhelming Process. Thanks Angie for GREAT CUSTOMER SERVICE…. Just know You are Definitely Appreciated.
Angie was very helpful and very patient with helping me understand the whole possess.
I really appreciate the customer service Ms Angie gives she always in a good mood always smiling and any questions I have she has no problem answering them thank you ms Angie a good property manager
Thank you so much Rolando for being super nice & quick he made sure all of my questions were answered I really appreciate how polite he was! Process was fast & easy as well.
Corey the property manager was very helpful to me and my husband he provided us with all the information that we needed as first time storage buyers. Definitely recommend this location to rent your storage, they are very helpful and there are no unexpected clauses! If we ever need storage again we will be coming to this location. Also, their security system is really cool all of your things are 100% secured.
Great service, nice manager, and clean units
Corey was really helpful and friendly. He showed me a couple units and they looked really clean and well maintained.
Corey was very professionally helpful
Corey was very knowledgeable and helpful.
Awesome experience and very well mannered workers Thankyou for all your help🙏😇
First time renting a storage, and the process was very smooth and easy. Rolando was very helpful & I also got the option to upgrade my space. Loved the entire process.
Corey was super helpful!!! I had to get a storage unit last minute due to a bad apartment situation, and he gave excellent customer service. Super nice, thorough with the information, and showed me the units available to make sure I got exactly what I needed for a price within my budget. Highly recommend this location especially!!
Me and my girlfriend went to this place to get a storage for her apartment last minute and corey was very helpful. He was quick with going over all the details of everything. Very nice guy definitely would recommend if you need storage quickly
I went in to this location to rent a unit, i was greeted by a very friendly and nice lady. Miss LOLITA JONES, from there on it was a easy process to rent the unit, she took the time to walk and show me and my parents the different units she had available. Miss LOLITA made sure we had the right unit space for our boxes. Very professional and friendly. Thank you miss LOLITA for that excellent service and beautiful smile.
Lotita Jones helped me get a clean unit pretty fast and easy.
Corey did a good job today helping me get my stuff into a storage unit thank you Corey you are awesome
Corey was extremely helpful and knowledgeable. He made storing easy!
Corey was great!
Great customer service! Cory has always been helpful and professional. Highly recommend storing with Public Storage!
The moment i walked in i had great service , Maurice was able to show me the unit and even recommended things to help me in my situation . Definitely will keep coming here and recommend my friends to this public storage and to ask for Maurice .
Maurice is the man! Smooth easy and very knowledgable! A+++
I love the Property manager at this location she is always friendly and in a great mood. Don’t mind paying my bill here
My experience with Public Storage was quick and professional. Thanks to Maurice and his outstanding customer service skills, I will be suggesting this location to anyone who can make the trip.
Thanks to morerease help me get in an give us the best info I don’t know where my card went with his name on it but he help alot
Prices are better than some places
Please get security someone is breaking in storages.Please don’t ignore this message.Can you have the tenant pay close attention at night
Excelente lugar si quieres tener todo seguro
Maurice was very helpful.
To all the Ladies at Public S.....❤️❤️❤️
Cheap and clean
Great experience! Maxine was professional, friendly and courteous. I got my unit quick and easy.
Maurice was very professional and helpful throughout the whole process of me getting the right size unit and I thank him for making my day go smoothly to getting thing's done properly.
The experience and service was great.
Public Storage needs to learn how to clean clean around their dumpster it looks like a pig pen and they're sign that they have out front the big sign that says Public Storage spins in a circle just a little bit of wind
Ok storage facility however their people flat out lied about pricing soon after i started using them for close to my home convenience the price jumped from 39 mo to 50 with no advance notice i was told when i signed up on labor day special that it would be 39 mo for the duration that i rented the space
Danielle provided wonderful customer service during this time of social distancing.😎
Whoever works here needs to be fired y’all never at the desk the doors stay locked with a “will return” sign on the door constantly. All y’all do is change the signs and never at the damn desk to assist people.
I called about questions on my account and Shay was very helpful and knowledgeable about my account and the process and procedures per the company. I was very pleased with conversation.
Amazing place Shay is awesome
I had a great experience here. When i went in to make a payment, Shay was so nice and helpful!
Great service. They were very helpful and attentive.👌🏽
Great property I came in on Thursday to pay my husbands storage bill the lady Brandie was so sweet and nice. Thanks for being so friendly and welcoming.
Brandie was very helpful with my experience . very satisfied.
Love the service I received. Great service
Shay was very helpful i came in to buy a few things and she help with all of it and even told me about the deals that you guys have very friendly would recommend going here
Manager Shay is very outstanding and very professional with taking care of customers anyone looking for a great storage 2510 Cypress Creek is the best location to be at
Shay was great nice very easy to work with
Great service friendly
Great customer service. They helped me with everything I need.
Ms Jasmin called me today to check on how I’ve been doing! Wow! I didn’t expect a call like that. I recently got a storage for my son. And apparently she recognized a missed call from me while she was off this weekend. And she called and followed up with me. Phenomenal service. Well done!
Jasmin was very helpful and efficient.
Jasmin was outstanding. She was very thorough in explaining the property, its features and options available to make my rental experience absolutely perfect. She is a major asset to your company.
Crista was very polite and quickly answered my questions.
Sister just got a unit here recently. I was in the car. Super quick. 🙏🏼
Service was excellent jasmine was very professional job well done
👍🏽
Just went in the office today inquiring about a space. I’ve been running around all day and Jasmin was super helpful. I don’t live in the area and I’ve been all over houston since 9 this morning because I was given the run around. I decided to stop into this location and the service I received was phenomenal. Jasmin went above and beyond to help me out and I am so grateful! Although I didn’t rent a storage with her, she did everything she could to help find what was convenient for me! 5 star service! I wish this was location closest to me, because I would rent here if I did. Hands down! Keep up the good work!
Jasmin is amazing and truly went above and beyond in offering assistance and making sure that I was able to get an affordable storage unit that met my needs. She was kind, patient, and so encouraging to me during a time when I unexpectedly needed a unit. Jasmin, thank you so much 💛
Jasmin was very helpful with getting me my unit . Very nice and professional. Great prices and location.
This is one of the cleanest properties I have used. Nate is a nice guy with great conversation and very helpful.
I want to thank Nate for helping all in 10 minutes very professional very nice
Tabatha property manager gave me a great customer service, she answered all my questions and gave me great information, I would recommend anyone this public storage
Pretty decent. Haven't had any issues
Customer service was great. Tabatha was her name she was great!!!!
I had a great experience ms tabatha was so nice and polite and friendly she was very helpful and had great customer service
Nate was very helpful in assisting me in viewing the unit. Tabatha was very upbeat and full of energy, she started my day, she has a comedic spirit that's extremely kind.... Great customer service.
The two young ladies were very nice and we had great conversations.
Alex Bennett is a very friendly and amzing worker and is also very helpful. She gave many details and answered all my questions with a bright smile on her face. I was very pleased doing business with her.
The young lady was nice with great service but I just wasn’t too thrilled with the units and the area!!!!
Service was great
Tabatha was a very courteous and professional but she didn’t give me another discount overall everything is wonderful.
Tabatha was very helpful and great customer service she provided!!!!
I will give the managers a 5 star the facility will get a 2.5 star but the people in the office do keep the property up well. My wife has OCD and she would never visit the property she always sends me. I believe the facility needs a remodel or renovation. The customer service there is great!!!!!
Tabatha was very helpful and great customer service
Tiffany the store property manager and Teresa the assistant to the porperty are very excellent customer service agents that I would recommend anytime for there short term or long term STORAGE NEEDS and love my area location of my STORAGE services given to me by the staff office...I been a loyal great customer and client for this major corporation with PULBICE STORAGE, since June 2011 and will continue to do so until I need no further STORAGE SERVICE....KEEP the excellence going with ur customer service skills TIFFANY & TERESA ....Happy New year 2019 office staff😁 Ms. Gracie A. Palacios 💖✌🙋👣🙏☝🎉💯
We took a large storage unit today and Nate helped us find the most suitable size and price. Nate was super helpful, personable and made our experience an enjoyable one!!! Highly recommended!! Thank you Nate
My wife Juanita worked with Nate. It was a Awesome place very friendly and helpful
My customer service was like family no one knows what my life is like ,but from the gentleman on the call and reaching out to find me the best deal,i thank you P.S. ,for a commanding ppl like me with amazing deals and the best customer service the kindness the realness, and genuine heartfelt service God sent me a wonderful company, and nate wonderful customer service, THANK YOU THANK THANKFUL...
Tabatha and Shafiah was awesome !!!!!
Shaf was awesome and very knowledgeable with the questions that I asked. She provided great customer service! Thank you😀
Tabatha has great customer service !!!! Very pleased with her service !!!!
Great Staff, Always Friendly, and Willing to help best public Storage ever!!!
Nate and Tabita were very helpful!
Ms Tabatha was very cordial and professional throughout my rental experience...Wanted to say Thanks Again
Great experience and customer service
I have to admit that you have one of the most friendly and caring employee name Tara..she was very helpful when it came to choosing a unit..I was unsure about the size so she showed me 3 different ones..Everytime I see her on the premise she always have a smile on her face..Thank you Public Storage for such a GREAT EMPLOYEE!!!!!! and Thank you Tara for the excellent hospitality👋👋👋👋👋
Rude personnel, even more rude customer service on their telephone hotline. They process payment for monthly account charge on the 1st of each month and I was paid in full. I was previously living in an apartment but when I finally purchased a house my wife immediately set a date for move-out online and worked her way from moving stuff from the unit to our new house. When everything was out, my wife cleaned and left the storage in pristine condition. I called their hotline to inquire about getting a credit for the 10 days I was not in the storage unit (6/20-6/30). I was met with rude customer service who told me they don't process refunds to anyone. So you mean to tell me that even though I moved out early, you'll keep my money???! What thieves! I was not hurting for the money, but I felt since I only used 20 days of June that it would be a courteous thing to do for customer and have them only pay for what is actually owed. This has left a bad taste in my mouth and I will make sure to NEVER recommend Public Storage, regardless of location. PUBLIC STORAGE, you can shove those $20 you kept from me up your ass. I know you probably won't read this, but you really F***ed me over.
Tara, is very nice and extremely helpful.
Great
Tabatha & Tara gave us awesome customer service and was very helpful!!!!
Good customer service clean units
The staff is amazing went to pay my bill always the best customer service Thank you Tara
Tara is so nice everytime we come in . she is very respectful to everyone. Shes the best
I highly recommended this location. Staff was great answered all my questions clear and perfectly.
Tara is Simply Awesome very knowledgeable at her job and considerate towards customers and their personal belonging. I feel very secure in entrusting by personal/ valuables to Public Storage. Tara allow me to say today if no-one has that You are truly appreciated.
Happy with the service
Great customer service
I have had a great experience with public Storage... Thanks to TARA she had always made it easy for me and she’s willing to go the extra mile to help... I recommend this location. And I want to thank Tara for having excellent customer service...
The service was excellent Alexis did very well
Great Manager who's very compassionate and attentive to her customers... 6 🌟 🌟 🌟 🌟 🌟 🌟
Alexis was very nice and made sure I understood my contract. I was greeted warmly and my visit was awesome. Will continue to do business at this location.
Very nice staff
I highly recommended this location Tara is very helpful and understanding and the rates are reasonable
DO NOT RENT HERE!! My things have been stored only 4 months. The roof leaks and caused mold to grow. EVEN though I am required to have insurance and thought this would be covered—-they require a special addition of fungus protection. So they cover $250 AFTER a $100 deductible Everything I own is RUINED! Sofa couch, a love seat, 2 beds, and more—even my coffee table is covered in mold from the ceiling leak. Disgusting. I used a different location and never had any issues. My other storage at another location had been there for 3 years!! This place deserves a “0”.
I visited three other storage facilities before I got here, and I can honestly say I made the right choice. Tara was fantastic. Actually, the entire staff gave me a personal customer service experience that I never expected. They were all very interactive, friendly, and made me feel like I'd been a customer for years. The truth is that all storage facility are basically the same: they're just big closets or garages that someone else owns. The key differentiator is the quality of service! This location is the difference. Thanks, Tara. I left with a smile.
I came here because it was close to where I live and I needed a place to move all my things soon. Tara was there to help me and showed me the different spaces before I paid anything to make sure that I got the right size I needed. I had reserved a 5x5 space but had to get a 5x10 to store all my things. If not for her showing me in person first, I wouldn't have had space for all my things. The prices are great and I like the convenience of being able to show up as early as 6 am to move things around when I need.
Very helpful ask for Latara..
Nice clean storage.. Management Tara is amazing
Ms.Alexis Was very helpful and has delightful personality.co
Very clean and easy to get in thx Tara
The Best I've seen in awhile....
Great service
Tara is awesome she's great in Customer Service
Alex is amazing!
Great service
This facility is awesome
Good storage space
Has a good security system amazing
Very helpful, I was unsure of what size needed. And short notice and they helped me and was out in a short time
Tara helped me purchase my storage I went to the wrong storage and without a question she helped me transfer to that location she was very kind and understanding and exceeded her task to help me my experience was amazing the best I've had since I've been renting from public storage.
Customer service was great!
Great customer service by Myeisha
I think the customer service of a Ms. Myeisha, was incredibly wonderful & informative.
I came in today in an rather down mood you make a payment, but Myeisha was able to put a smile on my face with her professional attitude which has brighten my day it was just the smile I needed to make my day.
Myeisha was very fast and friendly.
The truth over here can't believe customer service could still be so good Wow
I receive the best customer service experience from Tara and Myeisha I've could have hoped for. They were professional yet courteous! They even took the time to look through their system to help find exactly what I needed. I'll definitely recommend them to everyone. Thank God for these hard working ladies!! I truly appreciate great experience.
I had a long day, but MS. LaTara at 28116 was AWESOME. Even when she had to come and let my boys and I out due to us getting locked in after he's. Bless her, she was still very Pleasant. 💞💞😇😇. .
I called the toll free number to make my reservation over the phone and it turns out the representative booked it for the wrong location. I didn’t find this out till I spoke with Latara and she informed me that they didn’t have the storage unit I was needing at her location. Latara went above and beyond to help me find the right location I needed to be at and then made it so simple for me by transferring my reservation to the correct location. Latara is an amazing employee that went above the normal with her customer service!!! She needs to be promoted ASAP!!! VERY HAPPY WITH HER!!
Alexis helped me find the right boxes to buy and use for moving! She was very helpful and took her time with me. Her customer service is wonderful!
Very helpful staff and available to answer questions. Don't be dismayed by the look of the property, my items were in great hands. Due to Harvey, I had to move out of my unit 9/17. They had moving men on property to assist us. What we think we cam savage we moved to Dallas, still unsure. The date staff called to assure our trip was safe and to inform me that the month of September was free. God bless the staff and Houston. Will be a loyal Public Storage renter. Hope the insurance process goes just as smooth.
Shaneece was the best helper.
The Staff at this Public Storage location were extremely professional and helpful. Even though they were extremely busy today, Ms. LaTara the Property Manager handled my reservation, check-in and multiple other people's concerns and phone calls all while handling property issues ALL AT THE SAME TIME! Well done! I was very impressed with this young lady and her co-worker!
Wonderful staff extending business hours during Hurricane Harvey to store three trailers full of furniture.
I was having a few hard time looking for a storage unit and Latara Jackson was very helpful, concerning professional. She even walked on property of a very very hot day to make sure they had the right unit to fit my needs. Thank you so much Latara. Nicole S
This storage facility was awesome. LaTara helped me out tremendously. I was in the process of a move out and was very stressed out but she made things go very smooth for me and kept her word on what she said she would make happen for me. Thank you so much and I will definitely come back if needed and refer my friends here as well. Thank you LaTara for your awesome customer service and understanding and thank you Public Storage!!!
Latara Jackson is a very nice person and informative know what she is doing took her time and explained everything very well I am pleased
Sandra was very professional and great to work with! I was commuting from College Station and was running late on my reservation and she was understanding and welcomed me with exceptional customer service. I will continue to use this location and recommend that others choose their services!
What can I say? Everytime I come in here Ms. Q gives me great customer service. Explains everything I need to pay for and I don't feel like I'm getting ripped off with hidden fees.. My first experience wasn't that great here because of a lady that was in the office, she was kind of a heavy set black lady (excuse my description) but didn't explain everything to me and was rude when I told her I didn't understand what she was trying to explain to me. Later when I cam back Ms. Q kindly explained the price of the unit and how much monthly I would have to pay, when I should come back to make more payments. She drove me on a little golf cart to the unit she told me about and showed me the space to see if it would work for me or if I would need a smaller or larger unit she had one on the propert that she could show me. If you come here looking for a unit to put in your possessions ask for Ms. Q so you can be taken care of the way you want! Thank you for the great experience.
Que provided me excellent customer service today!
Que showed me excellent service
There is a lady here whom has terrible customer service and the conditions of some of the outside storages are horrible. You get what you pay for I guess. Some other employees I met are delightful though.
very good customer service mrs.que was such a nice women she is a very sweet soul not to mention very polite
Que was very nice and polite she helped out with everything I needed and was professional
Mrs Que provided great customer service
Very excellent customer service. Patience is great after a long day's work. Greeted with a smile, Thanks Question 😊
I have been leasing a unit at this location for 7 months,I have enjoyed dealing with MS.Que,she is always kind and helpful,not all the time u meet a person in this industry with a smile and great personality,I am glad I choose this location,she has made me feel safe with my property at this location.Thanks.
Attendant was courteous.
Que and Christine were awsome. I was rushing to the airport and they made things quick not mention easy. Thank you ladies
Every time I come in the office Que has a smile on her. She is very informative. Keep up the good work
Que was very helpful and answered my question.
She is awesome explains with detail and professional
Que was very helpful with getting me set up with my storage unit she went above and beyond to ensure i was satisfied with everything.
Great place even a better manager her name is Que. Such a nice person, she helped us out.
Que was wonderful. She is polite and took her time and explained everthing to me. Even if she had to say after hours to take care of me and complete my lease. Thank you so much.
Q was very helpful and informative. Got me in and out quickly. Definitely recommend her for storage needs.
Que was amazing! Awesome customer service, very personable.
Debi was my representative at the location. She bent over backwards to help me, so that I could start moving items into storage that night.
I moved into my unit approx 3 weeks ago.. After work today, I try to go to my unit & the gate is broken, with a "See Property Manager" sign...it was 7:30pm so of course no one was on site. If the gate was down, someone should have been in the office until 9pm, the latest time you can exit. I am completely irritated as I have a morning flight in which I needed something out of my storage that will cost me $50 due to their issues. Ridiculous. Currently awaiting call from management..
Que and Shun were very helpful. Thank you for being informative
Que was nice and pleasent. I had a great experience
Que... great experience... great customer service... feel like I was taken care of.
They manager is great and very nice. Just Don't be caught when the time is up! you could be locked in.
Que and Debbie were professional and polite . It was raining during my visit however she still had smile on her face.
Que is very professional and helpful. Great customer service skills!
Quence service was awesome. She doing a wonderful job.
The property manager Que was very informative and very customer service oriented. She is an accredited employee to the company. Her overall service was excellent!
Que is a great help. I came in and had a few questions and pay a bill. She's a great help.
Que was very nice to me she need a pay up grade
Que is a good person works very hard very honest thanks for the help .
Mrs. QUE was very informative and clear of every aspect of tha strorage move-in experience.
Que very help full and fast ..
Great experience
Q was very helpful today.
Very straight forward and direct. In and out in no time on our first visit. Recommended!
SHAY DID A GREAT SERVICE💯💯💯
Great service kila
Todd was very helpful and friendly...would suggest this location
Todd was exceptionally professional and maintained a courteous attitude the whole time.His knowledge of his job was so on point, I was satisfied with this service and will highly recommend anyone!!!😄😄😄
Todd was Amazing!!!!!
Great customer service by Kila was very courteous.
Had a good experience. Shay was very pleasant and helpful.
Thank you for your service Kila
I would recommend this location, great experience and service. Kila is super friendly
The manager at this facility Kila is helpful and friendly. Thank you
Kila displayed excellent customer service to me and my family. She was very helpful, and courteous through out the whole process. Keep up the good work. JB
on March 31, my husband and I was putting a few items in the storage and a lady came out and said we are closing and my husband said we got 5 mins. left. out of spite the lady manual cut the gate off. when we got to the gate it was like 3 mins left and it wouldn't open. we took a pic of the time the gate was showing because my unit is pretty close to the gate. my husband and I was trapped inside the gate. I knocked on the lady door from side walk gate, no answer. I call the sheriff department cause i felt like i was detained against my will. when the sheriff arrived at the location, we showed him the proof that we was trying to exit before 9pm. plus the security camera tell tell all. The sheriff knocked on the door and spoke to the lady then she finally came to open the gate. what concerned me was that the sheriff informed me that this lady did this before and he had to come out to this type of call.
Great experience at this location, kila was great.
Kela is doing a really great job
I had a great experience with kila. She was very knowledgeable and helpful. She truly made my move a lot easier. Thanks Kila!
great! customer service very friendly Jackie and Ashely very friendly and sweet!
Letty was very nice and respectful, she helped me find a better way to pay my bill on time. Now I won't have any late payments or fees! She had great customer service I will definitely continue my business with public storage, thanks letty!
Great experience! Great prices! Shawn was fantastic Will tell everyone I know about the winter special.
The property manager Kendra is very helpful any questions need be answered she was informative great all around customer service .
Kendra was nice and very respectable and had great customer service skills
Came in the store to make payment and was provided great customer service from Rashawn had me laughing as always will recommended.
I BOOKED MY APPOINTMENT AT THE LAST MINUTE,AND WAS SERVICED VERY PROFESSIONALLY,THE MANAGER VINCE WAS VERY HELPFUL AND CUSTOMER FRIENDLY IN SERVING ME,IM GLAD I WAS LEAD TO THIS PARTICULAR LOCATION.
Great customer service by Vince .
I came in on a short notice and Bridgechelle was so polite and so helpful. She gave me so many options as to what she thought would fit me best. She made sure I understood everything and stayed with in my price range... I would definitely be a repeat customer if I needed to rent a unit again. And I would also tell others I know about this location!!! Great job and thanks for the help
BRIDGECHELL WAS GREAT EXPLAINED EVERYTHING GAVEVA TOUR TOOK CARE OF ME I WILL TELL OTHERS TO STORE HERE
Yes I like to think each and everyone the staff at public storage excellent job superb job. Especially to miss.Kendra. happy me choose the right storage for my items.
Kendra was the most helpful associate I've ever worked with at Public Storage. She was very professional & answered all of my questions before I even had a chance to ask. She's great!!!
Great experience, clean unit, and happy Alyssa (property manager) was so informative, as well as, professional.
I went in and rented a storage from Kendra and she really demonstrated professionalism, a real keeper for as being helpful
Kendra provided great customer service and she has a lovely smile.
I called Public Storage to get some information on storage sizes and prices and Kendra was very informative and helpful with everything that I need it.
I really enjoy the service that Public Storage gives, And public storage employee Kendra, is spectacular, always smiling, great customer service, and there has never been a question that she can't answer.. Just excellent
Kendra was great
Kendra was a helpful property manager, she went over and beyond the call of duty. She has a very great attitude. Keep uo the good work.
Alex was amazing and didn't mind staying after the store closed to help me!!!
Kendra did a really great job.. She help me alot
she is one of the most helpful managers that I have dealt with at a public storage facility she is a great employee!
nos atendio muy bien kendra
Kendra was great and has a great smile
Keramie and Chelsea made my moving experience anxiety free. Keramie explained the property very well, its was extremely clean. I will reccommed Public storage to friends and family from here on out. KERAMIE IS AWESOME!!!!
Alex is very nice very helpful and help me with everything I need to know bout a storage
I went in today to make a payment and was greeted by a nice smiling face. Her name was Lekendra the property manager. Keep up the good work.
Kendra gave quick and fast service
Chelsea was very help I enjoyed talking her and I look forward to working with her again.
:Charity was wonderful at assisting me :) the place is a lil iffy but she made me feel comfortable and safe to leave my belongings in this storage unit.