Amy, she's awesome! Love you and thank you for all you do!
Originally I gave one star due mainly to an increase of my monthly charges I wasn’t aware was happening that caught me by surprise, but someone named Sue (apologies if I got your name wrong) called me, and she helped reverse the increase which is much more affordable for me right now.
I don’t know a lot of businesses who take time to reach out to their reviewers to help and I really appreciated it.
Max was very great, helpful, informative and had great customer service! Very friendly and super nice. It was a pleasure working with him while setting up for a storage unit
Great to give a review for Max at this storage unit Max was above and beyond helpful with everything I needed that made it simple for me especially during a time of stress when you're moving appreciate his service much!
The attendant we dealt with was friendly, personable, and knowledgeable. She walked us through the process and we felt very good about renting an RV space with this storage company.
Jackson was awesome and service was great!!
First time bidder! Jackson was great showing me the ropes!
Had an amazing experience! Max was super helpful and supportive through the whole process!
Mac was amazing at walking me through the process definitely would recommend to come in on his shit excellent service five star employee
Max was great and super helpful. We got a smaller space after he showed me the units in person.
First time at public storage, Max was amazing! Thank you
What started out a stressful day was transformed into a pleasant and easy experience because of a very dedicated and professional employee named Amy. I hope you keep her on with your company
The most wonderful experience and customer service I have experienced at any rental storage facility. Thank you, Max and Brad , Lisa you were pretty awesome!!!! I would recommend this storage facility to anyone who asked they care about you as a person and your family. Thank you.
I definitely recommend this place Max is amazing and ready to help you.
Made the situation right.
Would do business with again.
I talked with Mark to schedule a new unit today. He was professional, friendly, and patient. He explained the cost, application, and policy. It was easy. l signed my documents and received my unit. Thank you.
Great staff and secure location! Property is well maintained.
Thanks for all the help Max! you are awesome!
Evin was fast and efficient. Great help!
This location is easy to get to and employees have been nothing but helpful
Kevin was very helpful in professional
Amy was very helpful and nice!
Evin was a wonderful and very helpful. I called the call center and got transferred to 3 different locations and finally got Evin at the meridian location he was extremely helpful friendly and very efficient!
Aimee found a unit that suits all my needs she was very helpful and help me set up the app..
Evin was really helpful and really funny. I really appreciated his service made me feel very welcomed
Evin was rlly helpful rlly funny and went threw everything in a timely manor
Evin showed me some space
Evin is a great helpful gentleman, the online process was extremely easy.
Thank you to Evin who made my move so easy and was so helpful would recommend this location, however, be mindful this location is not 24 hours as advertised on the public storage website and there is a 29$ plus 19$ for a lock make sure to go in to have the lock fee refunded to you if you have a lock lastly this location has rules or your lease will be terminated hope this review helped someone
Wonderful customer service A++
Lindsey was so amazing at listening and helping me with my concerns!
Amie was very helpful and pleasant to work with. She located the perfect storage unit for our boat!
Excellent professional Service.
Public Storage is great! Blaine was extremely helpful and answered all my questions. Great place and excellent employees!
Evin was so helpful and friendly!
Amy was very helpful and courteous providing knowledgeable answers to my questions.
Not sure who I talked to over the phone initially but they were helpful with some questions. Blaine in the office answered any and all questions and was really helpful!
Derek was extremely welcoming and knowledgeable. He patiently took the time to answer all my questions and give feedback. Excellent customer service. I agree with another reviewer, give this guy a raise!
Dereck was awesome. My was acting up and he jumped right in and fixed the problem.
Derek was great. Informative and detailed as I booked a unit and quickly realized I needed more space. He was able to transfer things timely and get my business set up in a larger unit that could accommodate my needs. A+ service from Derek
Evin made a special effort to accommodate my rental
Evin was absolutely amazing in his service thanks for making my move smooth
Derek Helped me out with great customer service!
Thanks for the help, Evin.
Derek was great! Super helpful and efficient.
Rented here while in between apartments and the lady who initially helped me over the phone was amazing! Apologies for forgetting her name. It was quick and easy to rent my space over the phone and the space with my lock was already ready for me by the time I reached the unit after set up over the phone. Derek helped me when I had trouble with my move out and was awesome during the whole process! Highly recommend using their storage space. The app is also cool because you can open the gate via Bluetooth for even easier accessibility
Derek was very helpful and welcoming. He deserves a raise he answered all my questions and guided me with other information that I was not aware of which gave me clarity. Thank you for your great customer service !
Extremely clean facility manager takes care of this property !
GREAT Customer Service!
Thank you
Derek was super awesome and super helpful! You guys have made this move super easy and stress free. Thank you!
Derek was very helpful and made the process super easy.
Robin at Public Storage was very helpful in setting us up with a 5x10 and got us a promo. I give her a 5 star rating!
Robin..is the best hands down!!!!! Wish she was staying in Seattle the city needs good people like her...thanks for alllllll your help!!! You will be greatly missed!!!!
Derek was super helpful and polite throughout the whole process give the guys a raise
Excellent service elderly friendly
Thank you Robin and Derek for excellent service. The team full of smiles and info. You can see the heart they have for customer service.
Robin is awesome !!! Help me through the moving process very smoothly and she is nice made me comfortable. Thank you Robin
Let me start by saying that this 5 star review is specifically meant to be applied solely for the wonderful property manager, Robin!
I am going through an issue with my unit that was more of an act of god and a terrible situation however, Robin was the brightest spot throughout this entire event. Her charming and caring personality has really stood out even throughout my more ugly moments. Her unwavering professionalism coupled with what I could only describe as the most authentic, genuine, caring, and compassionate approach was unmatched. I wish I could do more to elevate her within her organization as she clearly is their most valuable asset within this company and they would do well to recognize and retain her for the years to come. I would be very curious to see what great things she could accomplish given the opportunity to rise to a higher level and make meaningful change in Public Storage's business model as it seems to be in need of more people like her.
As stated above, this review comes from someone who just lost 60% of my belongings via "act of god" clause while stored at this location. The circumstances that are following are ongoing and difficult and have caused great hindrance upon myself and family through no fault of Robins. With that said, I can't stress enough how wonderful Robin has been throughout this entire endeavor and her continuous support shows me that she truly cares and is one of a kind.
Robin is amazing super friendly and helpful way better than any other places I have been!!!
Decent facility and the price is nice. Could use some updating.
Robin was absolutely amazing! She not only made everything easy to understand, she also kept great conversation while we were looking at the units and more! 10/10 would recommend!
Jackie was very nice and help
Robin took great care to make sure my needs were taken care of. She did a great job.
Amazing staff! Super friendly and was super helpful! Their storage units look well kept up.
Sharron was amazing! She handled a situation I thought was going to be difficult, with easy. She explained everything as we went, and kept it up beat and happy the whole time! Thanks!
Robin was Such a easy going and understanding person. My son and i were able to both get units of our own and with the crazy my son and i have dealt with in our lives we dreaded this process and wow thank god we came here. Thank you Robin. Finally some peace of mind
I bought a storage unit in an auction and when I showed up there Robin was amazing!I was having a bad day but after my experience with her it was much better! She was so helpful and her attitude was great, it was just a bunch of little things she did like helping me load a heavy air conditioner into my truck, letting me borrow a lock for the night, taking something to the dumpster for me and opening the gate for me!
Thank you Robin!!!!
I never write reviews, but i had to for this lady. Purchased a storage today from Sharron. My wife and I were pleasantly surprised of how accommodating she was. She was incredibly thorough in explaining the process, how to set up app and how to use pincode. We really felt welcomed and her professionalism was 5stars. Actually, if we could we would give her 10 stars. Never before have we been treated so attentively by any storage personnel before. She is a definite asset to your company! Thank you Sharron
Robin was great and pleasant
Robin was really wonderful. She was very helpful and answered my questions. People like Robin will keep me coming back to Public Storage. Thank you for your service. ❤️
I'm new to renting storage spaces, so was unsure what to expect. Robin greeted me instantly and explained the entire process from start to finish. She also explained the property layout, security in place, and how to voice and address questions of concerns. We also connected on a personal level, having both lived in Hawaii. I was.blown away by the genuine friendliness and care she took. Thank you, Robin. You're a true gem!
Robin squared me away! Thank you Robin 😁
Robin was amazing great customer service. Very kind, courteous, helpful and infirmative. Thank you! Robin!
This location and in particular "Robin" are nothing short of amazing.
I had a partner in a storage unit that went sideways and required that law enforcement got involved. The situation put me in a position of needing to vacate my unit immediately.
I was in Ca when all this happened and felt very vulnerable and that my belongings were at risk.
I made contact with Robin and she kept me well informed as things progressed.
She was able to keep her corporate office involved while providing me the necessary flexiblity to get back from Ca and to successfully vacate the unit.
She even handled the coordination of a local handyman I hired to remove a piano that I was unable to get out on my own.
This type of customer service is unheard of anymore and I want to thank Robin and all the staff for their assistance with a very stressful situation.
I highly recommend this location if you have the need to rent a storage unit.
Robin provided very courteous and professional service on short notice. Very knowledgeable about the services provided and what options are best suited for us.
Robin and Leslie where very helpful . Helped me find the right storage with garage type door and gave me a discount for April move in was suppose to be one $1 but charged me $107 and instead discounted May for $99 so May was only $140.
They where very nice friendly and helpful. So I am giving them a 5 star . 🌟. Thank you
Robin went above and beyond to help me find the perfect storage unit for my needs. She patiently listened to my requirements and answered all my questions with a smile on her face. She was knowledgeable about the different units available, and she helped me select one that was the right size and price for me.
What impressed me most was how Robin made me feel like a valued customer. She was attentive to my needs and made sure I had everything I needed to make the move into my storage unit as smooth as possible. She even offered helpful tips and suggestions to make my experience more convenient.
Throughout my time at Public Storage, Robin was always courteous, professional, and friendly. She made the whole process stress-free and enjoyable. I cannot thank her enough for her exceptional service.
Overall, I highly recommend Robin at Public Storage to anyone looking for a reliable and friendly storage facility. She truly went above and beyond to make my experience a positive one, and I will definitely be using this facility again in the future. Five stars all around!
Ciera was great ! She provided amazing service. She went above and beyond and gave me the biggest smile even when things were tough
Aleeia was kind and informative about the process of moving into a space and very helpful in finding what was best for my storage needs
Great professional service low prices.
Extremely pleasant experience with this company.Thankyou for your time.
Ciera was super helpful, courteous, efficient and professional when I arrived to do my rental process.
I would recommend public storage to anyone without hesitation based on this first face to face impression.
I like the location, except the traffic on Meridian is a %**## to get through. Some employees don't answer the phone when on duty.
The service was fast and friendly. Ryan was awesome. Not only did he save us money he got us out of there quick. Thanks ryan!
These guys were very helpful when I came from north Carolina to empty my storage and very friendly
Great service very fast process and he didn’t sound like a robot like most sales people do he was very person to person! Will for sure send people to nick
Great place and appreciate the quick time in processing our account. Great people. Nick really did a great job going over the whole process.
We had a great experience at this location. Not only did the gentleman help us immediately, but was very helpful and gave great recommendations. He showed us the perfect unit, walked us through the doors/exits, and talked about the locks. The renting process was easy and quick, signed a few papers, made a few decisions, added my partner on as an authorized user. The guy even gave me a discount, which helped more than he could ever know. I wish he gave us his name, I can’t find it anywhere but he made our experience an amazing one. I will be recommending Public Storage based off this interaction alone
If anything happens to your storage they notify you
Ryan went above and beyond to get me what I needed
Richard is the only on site employee that I would recommend he is so friendly and will go above and beyond to. Help
Ryan was awesome, went above and beyond with customer service doing extra!!!
Renee was awesome and Jennifer
Needed to update stuff, manager was super helpful
Love that you can open the gate from your phone!
Richard was very kind and professional thank you for the smooth transition appreciated very much. Even after having to experience the Canyon Road location closed for certain days and many phone calls he made it a 5 star experience!