Kristen is absolutely great , very helpful and walk me through everything. Really great customer service, would definitely recommend this place. Thanks!!!
Christine was very helpful to my parents helping them find a great storage unit. She was so patient and kind.
Kristen helped me and she was so sweet and helpful made me feel very welcomed. The place was very clean and organized I definitely will be a continuing customer!
Such a great property mainly due to Kristen and her friendly helpful personality. She helped me find the exact unit I needed for my stuff.
My experience was excellent. It was so easy to rent, gain access to and find my unit. I never had a single problem. I left my things in the unit for 6 months and it was the same as the day I moved in. Shelly was so extremely friendly and helpful. I love the app as well. I'll never use any other company for my rental needs.
Sheltie was fabulous today. I was moving in today when I got there I got in the gate fine but when I tried the access doors to the unit they wouldn't open. I tried multiple doors multiple times with no luck. I reached out to the chat on the website and despite Michael's best efforts the doors still would not open. I called the locations phone number but could only leave a message. Thank goodness Shellie got my message, returned my call and when she heard I was sitting at the property with a Uhaul full that needed to be unloaded, she closed up at the other property she was at and cane right over to help me. She was definitely a lifesaver today!
Kristen is amazing, I am one of the vendors for the property and would highly recommend this location if you’re in the area. Very quite,
low traffic Public Storage right off 59!
Kristen was very professional and knowledgeable. She was very welcoming and respectful an overall great experience. Would definitely recommend this place.
I had to get on here before the day was up and say Kristen at Public storage gave an exceptional experience I will never forget. Kristen was very kind, helpful, and informative with everything. She truly is a blessing. Thanks again!!
Today I stopped by to get information about a storage unit. The property manager Kristen was very helpful and friendly....
Kristen the property manager was simply amazing. I went in to get information about a storage. She was knowledgeable and very helpful. She answered all my questions. The property was very clean. Kristen was the bomb.....
Kristen was amazing she was helpful and had an amazing personality I loved working with her she’s so pleasant and professional
Kristen and Drell are awesome!!! They were very pleasant and professional and made my move in very easy highly recommend this location.
Kristen was so accommodating and very patient! I feel very confident in being able to call with any and all questions regarding my unit.
They have amazing prices the climate control had no problems. Their staff was amazing in particular Shelly help me today
Always a go too 🙌🏼..never had any problems here so I keep coming back
Reserving and leasing was a super smooth process, the PM Sa'Nay got me taken care of from A-Z in all of 10m and mind you I was a walk in. Love the rates, service is awesome. I am looking forward to my tenancy there.
The manager at this facility is fantastic. She has been extremely helpful and has provided excellent customer service. She always goes the extra mile to help. We would recommend this facility to anyone.
This place is clean and easy to get to right off the freeway. Also D the office manager is great and the rates are great as well.
I love this storage and store manager name Dee got me the unit I was looking for and thoroughly explained all the details of storing with this facility, love it
Dee the manager was absolutely amazing. I had originally booked a climate control unit online however when I went in person the booking turned out to be a regular unit. When speaking to Dee she was quick, well knowledgeable, remained with a smile, and acted on the issue immediately making sure I was taken care of.
I've had a great experience, Lolita helped us out in a great way with getting a smaller unit. I can tell that she loves her job.
Renting here currently and from the moment I step foot on the property Dee has been nothin but AMAZING! She has the property running exactly how is should be!
Ms. Dee was wonderful and helpful!! Even when the website was giving us a hard time, she took care of us in person!
Ms Dee on property was absolutely amazing so polite, understanding and super professional enjoyed my check in thank you for having someone like that helping me and all of us
Dee was very helpful and knowledgeable! She was great help in finding a storage unit for our things!
I'm so glad I chose this place! Prices and specials are awesome and Dee is the real deal. Very helpful and friendly.
Dee got me the unit I was looking for and thoroughly explained all the details of storing with this facility. Customer service on the phone was kind during reservation and in person was a great experience. I would highly recommend using this facility to store if you are in need of a storage space.
Person is very helpful and professional.
Amazing customer service. I came in a little late to check in and she still got me all squared away. Thank you so much.
Excellent customer service. Had issues making my account in the app, so I came in person and had Dee in the front office help me out. Within less than 5 minutes I was set up and ready to go!
Thank you Shellie Reynolds and Dee Coleman for all your help, , Job well done ...PS and I don't usually give 5 Stars but they definitely deserves it...
I rented a storage unit online for this Public Storage location, and I called ahead to make sure someone was working in the office to answer my questions. Not only did Dee, the leasing agent, give me better directions to her location than Google Maps, but she was also so patient and helpful. She showed me how to operate the gate, walked me to my storage unit, talked to me about my storage space needs, and she was genuinely invested in making sure I was taken of to the utmost of her ability. Most of all, she was friendly and accommodating, and she walked me through everything smoothly. It’s so hard to find quality customer service these days, but Dee restored my faith in that again. Thank you, Dee, if you see this. I feel like I made a new friend! 😌🙌
They were fast, and very helpful!
Love this place! They fit us in at a busy time after the hurricane! Not only that, switched to another unit to accommodate our belongings after we chose the wrong size. Process was easy and the service was so friendly. Much needed after the Beryl disaster!
Dee is a doll! She helped me get a storage room on the spot. Dee is so helpful and caring throughout the process! Great first time experience!
You can count on Ms Dee to take care of your storage needs. She very thoughtful of your space requirements. Most of all she is very cool and easy to talk with!
Customer Service was AWESOME!!
Storage Unit and Facility CLEAN!!
Thank you Dee!!
It is my first time renting a storage, the best customer service, Dee was very friendly and explained all the options we had, very professional and pleasant.
No problems at this location.We would more than likely use public storage again
My girl Dee is always a pleasure, she's professional and very genuine. I enjoyed my stay here with no issues. Clean property, decent prices and amazing customer service as always. She is BOMB 💣 🥰
It was a lovely morning meeting Gladys. She help me through the rental storage. So thanks to her
Gladys was amazing today in helping me downsize my unit. Very gracious, impressionable, and courteous.
Rebekah was great work with on checking in.
Dee got us all signed up, taken care of. Got our space. Got unloaded. Dee makes getting registered -- easy. Great customer service. It's all we expected. A space. For rent. Got it done.
Ms.Dee was very helpful!!Thank you!!
Gladys
She was very helpful and pleasent
Dee has great hospitality and makes you feel welcome when you are on the property. She is resourceful and helpful! Definitely appreciate this public storage unit!
Dee was great! She was very professional and even took the time to explain how to use the app that myself and wife did not know about. Knowing just this makes the process much easier of accessing your storage. She cares about the property. Well kept and safe environment.
Dee was friendly, efficient and patient as she rented to us on a Sunday morning. Great customer service!
Gladys was very helpful. She tried to get my storage room payment lowered since I’ve been here since 2015 and have been a good customer but y’all refused so she’s trying to help me find us another unit not climbing ties that I can afford and I will be calling her back to see if there was an opening for one. She was very helpful and very sweet and nice. I’m glad you have people like Gladys working for you oh thank you OK
Received a very good customer service
Easy Reservation, Ms.Dee the manager on property was very informative. For my first time ever getting a storage, public space made it a great first impression!
The lady was very helpful and very fast. In and out in 4
minutes.
Gladys was wonderful and took care of all my needs i appreciate her customer service
Thank you Ms Gladys great customer service
I hade a great 4 months here at public storage. I will continue to us Public storage in the future. Dee was awesome!!
Ms. Dee is very informative and pleasant.
First of all, I would like to brag on how kind and professional Dee was when I reserved my unit. She is truly wonderful! As for the unit, it is nice and roomy but it would be nice to have more light inside. I will need a flashlight for better visibility. Thanks.
Dee was great and very professional. She helped us out on a bind and we really appreciate it.
Clean facilities, fair pricing and kind management. Dee's genuine customer care and professional management skills are much appreciated and are a great benefit to your business.
My experience with public storage and Ms. Dee is great she has excellent customer service at the Kingwood location
Ms. Dee was extremely helpful and provided us great customer service.
THANKS MS. DEE, YOU ARE AMAZING.
Ms Dee Was Great More Then Great.. FIRST TIME RENTING FROM ANY UNIT. THANKS MS.DEE YOU DOING AMAZING JOB.BUT YOU GOT TO WATCH OUT I WAS ONLY THERE MY LAST MONTH TIL THE 6 AND THEY WILL CHARGE YOU FOR THE WHOLE MONTH AND WANT GIVE YOU A DISCOUNT SO I DONT THINK I WILL USED THEM AGAIN...
Customer service from Markeisha s. is awesome and she took the time to help me.
Markesha S. assisted me with completing my enrollment for my storage unit today. She was very friendly, prompt and informative. I will surely recommend the Kingwood public storage to fiends and family.
Dee provided us great customer service, made the check in process fast and easy. I would recommend this location to anyone who needs a storage unit
I had a awesome experience. Dee was a great hope in making sure that I had the perfect unit for a good price.
Customer service was great. Dee was knowledgeable and explained everything very well. She was also kind and welcoming.
Markisha at the front desk was very helpful with information on how the business operates. Thank you!
Dee was wonderful, informative, and kind.
Moving is frustrating, but Dee made it so welcoming. She was professional & answered every question I had, which was plenty! (Sorry Dee lol)
Was super easy, set up online, and D in the office got everything else sorted for me. Top notch
Explained everything well. Very helpful and polite.
Dee is the one that helped me and she was amazing from over the phone to in person. Her customer service was emaculate and I was so glad that she helped my experience be easy efficient comfortable and refreshing.
Ms. Dee was amazing and very helpful. She helped me get into space very quickly and was very professional.
Ms.Dee made my terrible moving day so much better. When I came another tenant had mistakenly moved into my unit and instead of just throwing her hands up because the system was down & she couldn’t do anything on her end she help me get it situated and she was the only person today that was concerned with helping the customer!! I really appreciate her and she deserves a raise!
Miss Shelly is Very kind, patience, and friendly. The property is alway clean and she’s always helpful.
She was very helpful very friendly. She explained everything very well she is amazing
Wonderful customer service,very friendly and attentive very pleasant she greeted me as soon as I walked in the door
Shellie was awesome as always. We need more people like her.
It was a very easy and pleasant transfer to a smaller space. She remembered me from the call the previous day and walked me through the simple process!
Love the customer service..
Ms Shellie is awesome.! Very nice lady!
Very good service with Dee!
Dee was awesome!!!! So nice and easy to get storage!! Thank You!
Dee was extremely helpful and helped us with everything I needed. Gave us detailed information on the storage. Would highly recommend doing business with her.
We were initially very unhappy with this location, rats and lack of functioning climate control. We had several things mildew in the climate control unit.
When Deedee came in board she has been incredibly helpful and super friendly. I give her 5 stars.
Ms.Dee she was and Excelente person and she was kind and helping us whit everything She was also being genirues
Shellie was So Great &Helpful I recommend This Place❤️❤️
Dee was very nice and helpful!
Ms. Dee is the greatest!!! Helpful, informative and professional
Dee es súper buena persona, thank you Dee
Shellie helped me out and made the process super simple to get set up with one of their units.
Shelley was very responsive and made the rental process very easy. The rates are also very reasonable.
Dee is so friendly and so informative! Easy and stress-free process!Finally some place with great customer service!
The staff is friendly and helpful. I have utilized this facility for years. My items stored have remained safe.
Storage facility is very helpful and met my requirements right from the jump. I have more then one unit and one being outside had the door broke and I was moved immediately without me even having to say something. Love this place
Ms. Shellie was very helpful and kind with helping me find a unit.
What a wonderful experience, mostly done through the app. Actually, didn't know where the office was until I needed to bump up my storage unit. Shellie was amazing! Informative, helpful and friendly.
This place has the best customer service. I did an eRental and ended up needing more space. Shelly was so helpful and accommodating. She’s really helped make a super stressful situation easy to handle. Thanks so much for your help!