Becky was the greatest ever…answered and helped right away.. Good Manager!!!
Great Location & Becky was very helpful and very knowledgeable.
She made it an easy process
Becky was super helpful with my first time getting a storage unit!!
Great facilities. Clean, well let, and secure. Danielle was fantastic on my move in day.
Pam and Ian are the Best! So friendly and honest.
Pam was a great hostess and let me look around.
Pam made signing up so easy. I actually thought I’d completed my agreement but had not. She was kind enough to call and make sure everything was in order without any upselling or additional charges.
Visited this location today and was BLOWN AWAY by the professionalism, courtesy and downright friendliness of Shannon. There was no doubt she was the boss! She took ownership of our account errors, sold us boxes and other packing supplies, walked us to the storage unit and made sure we had full and hassle free access all the way around.
The entire interaction was more like speaking to a friend than a business and the experience was atypical but thoroughly joyful.
Whoever operates these should realize that in Shannon, they have a keeper! As they would say in the Air Force, retain and promote ahead peers.
Ian & Pam were GREAT!!!! 🌟 🌟 🌟 🌟 🌟
Pam was so amazing to help me get a bigger unit same day!!
Pam was super helpful, as always. Helped me get a great rate on the rental.
Ethan & Ian were both both awesome & very helpful. Highly recommended
Pam is awesome! Always helpful and I informative
While I was working on this sites HVAC Pam was very helpful in this process and helped us when we needed access to anything.
This storage facility has been amazing. Pam was the best help! Thank you!
Pam was wonderful to work with!! I tend to have quirky moments and she is always a delight to work with!
Leaving a review because Gerald was a great help today and I recommend y'all come see him!
Pam was absolutely wonderful every time I called and was extremely helpful!!!!!
I couldn’t ask for any better customer service!!!
I highly recommend Public Storage
Pam was the best! She worked with me on getting everything squared away for my first ever rental! She has patience and excellent customer service. Go see Pam!
Great service. Pam and Ian were awesome transferring to a new unit.
Great service at this location. Ian and Pam so helpful
Very nice person Pam
Nice service
Appreciate Pam Madam
Wonderful lady , she is lovely
Pam did a fantastic job helping me get set up with my unit.
Pam was really friendly, helpful and very nice!!!!
Great experience with this store
Pam was amazing helping us with our storage needs!
Pam is a wonderful person and very helpful! She explained things very successfully.
Pam was so helpful and knowledgeable! I would highly recommend this place!!!
I have had excellent service at the public storage in Highland Village. Pam has been a godsend. She has been very helpful in securing my storage rooms, moving and helping with my payments. Her help is why I will continue to use this particular location.
Pam is so sweet! She helped my husband and I get situated in our unit and then I had some concerns about rental prices going up too quickly and she let me know that the staff will always do their best to help with that even if I have to switch units.
Pam went above and beyond to make us feel welcome! Thank you!
Pam was very accommodating with unit transfer and showed the best customer service.
Pam did a great job was very helpful with a transfer of unit.
Gerald helped me on the spot when I called to tell him my rate was going up by $21. The staff has always been very helpful here.
Looked at units and Pam was very helpful!
Pam took very good care of us!
Pam at this location is fantastic to deal with and always takes care of me. Great facility!
Amazing team to work with. Fast and efficient
Pam was awesome - she was extremely helpful so so very nice.
Pam is amazing and helped me get a storage unit last minute. She’s the best!
Pam is amazing. She is always so helpful. She keeps the place very clean.
Loved our service from Pam!!
Pam was so helpful and friendly. Thank you
Gerald was very helpful in getting my unit transferred. Much appreciated!
Pam was very helpfully and great to work with
Pam was very helpful and made my move easier! Thank you
Pam was a tremendous help in getting us set up with our storage unit. The process was made extremely simple and she answered all the questions we had.
Pam helped us rent a unit. Helped with getting the right size and rented the unit quickly
Great service. Very helpful
Pam is the absolute best. Don’t go anywhere else than public storage highland village!!!
Excellent service from Pam. This was the first place we visited and we ended up signing for a few reasons: Pam, cleanliness, and convenience.
Pam was very nice and helpful
Pam was awesome! She was very helpful!
The staff is the best. Pam is so helpful and explained everything to me and made sure all was ready for my daughter to start moving stuff in before I arrived. My phone calls were returned in a timely manner if I had to leave a message.
Pam was great! Nice facility.
Pam was great. Showed me unit before committing
Great, friendly service! Clean, nice spaces!
Pam is and has ALWAYS been amazing!
Great place to store! Everyone is always so helpful and Pam has been super informative in the process! Thank you, Pam!
This place is amazing! Ms. Pam was wonderful and super helpful!! She is such a slay
Very easy to rent space. The facility is so nice and clean. Easy access in/out
Pam gave us excellent service with a great sense of humor! HIGHLY recommend!!!
Pam was very good at getting me signed up and efficient with the entire process!
Public Storage made it so easy for me to open up a storage Unit at a reasonable price. I felt my items in my storage are very safe and taken care of with all the security-steps there is to get into my unit. Then when I was done with the storage unit, it was easy to close. I highly recommend public storage. It will use it again if the need ever comes about.
Pam was great and very informative:D
Great and quick service! Pam was very helpful! Made our experience joyful and quick!
Pam was great to work with and very pleasant. Highly recommend!
Pam rocks! She is sweet and very helpful
Pam was great and super helpful!
Pam was awesome and very helpful. Highly recommend Public Storage and especially Pam!
Pam was super helpful and friendly.
Pam is outstanding! I have worked with her for years at the Highland Village location thru various storage rental needs. Always friendly, hospitable, and professional! She is an asset to this facility!
I was greeted and helped with friendly service!
Pam had excellent customer service and the place was very clean
This place is super friendly and welcoming! Ms Pam helped me start my process, she is the best!!
The lady who I spoke with was very friendly and super helpful with my whole experience, I will continue to business here! I believe her name was Pam!
This place is awesome! Love Pam and Noah, best ever! Very clean and professional!
As a habitual storage user, this location is top tier! Pam has incredible customer service! She contributed to a happy new year!
My wife and I met with Pam today to inquire about our rate and other alternatives. Pam was terrific and was able to find us a very satisfying solution. She was extremely helpful and responsive to our needs and interests. Thanks Pam!!!!!
Facility is always clean, and customer service here is beyond amazing! When my rates went up, Pam got me a lower rate! She is always a pleasure to interact with!
Great storage facility. It is in a great location! Very pleased!!
Appreciate the customer support today from Kuveri and Pam , very helpful
Pam was excellent to work with during a stressful time. She went above and beyond.
Pam was fantastic ! And an absolute pleasure to deal with .
Pam was very helpful in getting me a new unit. Thanks Pam!!
It was quick and easy to rent, Pam was very helpful!
We recently needed to move up to a larger storage unit. The manager Pam was super helpful getting everything processed quickly and was available whenever I had questions. I’m very happy with the facility as well- it’s very clean and well maintained. Definitely recommend!
Been with Public Storage for several years. The facility is clean and well run and the manager is very helpful. Highly recommend!
Pam, was great on a monthly rate decrease adjustment for me.
And the staff is outstanding as well.
Tom, Kali, and Pam are wonderful! Such a great experience
Pam and Tom are wonderful! I forgot pass words and codes and they help me figure everything out!
Pamela knows her stuff! Go see her
My husband and I loved having storage so close to where we lived. Great service and very clean and professional all the time. Pam especially helped us all the time and was the sweetest ever. Great place!
Pam was extremely nice and helpful.
I just added a unit to my existing account - after mistakenly reserving at a different location and Pam the mgr fixed the issue within seconds and got me a larger unit at a GREAT price. Thank you Pam!
Yesii was great. The storage was easy to find and clean. Thank you.
Great service
Busy place
Pam was very patient with all customers
Pam did a great job. Great info and instructions.
Pam was amazing!! Incredible service!!! Highly recommend this facility!
Pam was most helpful at accommodating our needs for a new unit. We appreciate her going out of her way for us.
Pam delivered! Exceptional service.
I have been public storage customer a number of times. I love it. Helpful staff and cheaper compare to other storages. May God bless you and your your business!
The young woman Yessy was so helpful at the Highland Village location.
Quick & easy -not expensive
Pam was amazing, she walked me to the different units to ensure I picked the unit right for my needs!!
Convenient location. Clean. Improved security.
Outstanding local service. Pam is outstanding setting up account
Pam at public storage (highland village) was extremely helpful and professional helping us find the right unit for our needs. Would highly recommend!
Marianne was wonderful helping me get all set up with my unit. Thank you!!!
Great customer service Yessii was very kind, professional and extremely knowledgeable
Great experience
We worked with Pam today. She was very helpful in taking care of our needs. She was so patient and went out of her way to make sure we left happy
They were a great help when I was being dumb.
Pam did a great job of helping with the move in. Great service by the staff!
Pam did a great job to help me get my storage place. Jennifer was also very helpful. THANK YOU LADIES!!!
Marianne was great and with ideal customer service.
Pam was super sweet & helpful with getting my storage unit rented!
I went here with some questions about renting a storage unit and Pam answered every question I had and never once got annoyed when I asked her and she explained it to me. Thank You Pam!
This is a great storage facility. Easily accessible and super clean. Pam has always been helpful and accommodating. If I were to need one again in the future....this is where I would go again.
When you pay your bills on time, there won't be any issues. It's always a pleasure to deal with Pam and Tina. Public storage has always been johnny on the spot when I need a unit.
Kim was very helpful in showing us all our options with a storage space. We highly recommend Public Storage!
If it will be my first time renting a storage unit or needing one, Pam made my experience a lot easier than what I was expecting. She explained everything in detail for me, and she helped me with box sizes that I may need to get . She answered all of my questions and never ever got annoyed or impatient with me . I will definitely recommend Public Storage to my friends and family and let them know what an easy experience this was, especially having Pam there to set me at ease and give me all the information that was needed. Thank you Pam!!
Excellent customer service!!! Thanks Pam and Shawn!!!
Excellent customer service, they are so amazing!!! Thanks for your big help Pam and Shawn.
Pam and Indy were so helpful! They got us all set up and were super sweet!
Very professional! Very helpful!!
Efficient and professional service! Recommended
Pam was very knowledgeable! She also had amazing customer service skills!
Hello wanted to take out the time to review my experience ..Awesome staff,great facilty especially one particularly facility and one super star stand out . She goes by the name Pam excellent customer service very patience, any issue I have xyz Problem Solve . Her nickname should be Problem Solver . Thank You!
Pam was very pleasant, helpful and knowledgeable - big help.
Ms. Pam was An Excellent Representative of Customer Service. The Storage Facility is Very Clean and Has A Large Number of Carts to Use and For Average Storage Users You Know This Is A Must!!!! The storage is located in a central area not too far from Corinth, Texas. If You Are Looking for a Storage Unit with Quality Customer Service Go See Ms. Pam and Tell Her I Sent You!!! 🦄😇🦋🕊️
Wonderful property and incredible customer service! By Pam!!!
Un excelente servicio, Pam es muy atenta y especial me ayudó en todo.
Gracias
Great experience for temporary storage.
Marianne was so helpful and kind to help me transfer to a larger unit. It was so easy! Love doing business here!
Great service. And I had the nicest laid help me with setting everything up.
Marianne is terrific and very helpful. We rented thevunit
We needed to find a large temperature controlled storage unit to temporarily hold my Mom's household furnishings when she moved down from the northeast. I was thoroughly impressed with the ease of renting a unit from Public Storage using their web site, and the high-tech access via their mobile app. (No need to remember entry codes when using the app!) Electronic communication and billing were always right. The facility was always well maintained and the staff a joy to interact with. For those who may be new to using this facility, some things that I didn't know, is that the interior secured door uses a timer to activate the magnetic door holder to keep the door open when you're making a large number of trips during the loading/unloading process. And there's a little switch on the inside of the exterior sliding door to keep them open as well. Again, very innovative to provide a secured facility while providing the flexibility needed to keep the doors open during the moving process. Definitely recommend this location and will certainly look to them for my storage needs in the future.
Nice place, my only complaint is getting their insurance off. My home owners covers storage, I keep sending in the documents and they never reply.
Appreciate this place and like how clean they keep the property. I wish they could keep the carts they have but they keep getting stolen.
Marianne was fabulous!! Lovely lady
Heather is an amazing person to help people, she provides an amazing customer service to me today find the storage I need.
She is very patient and provides me with all the information and advises that i need.
Highly appreciated 🙏🏼😊
Booked my storage unit online and it was SO easy. When it came time to move in, the process was one of the easiest processes I’ve ever had. Would highly recommend!
The ladies at the front desk were super helpful, easy process.
Pam is very good at working with clients. She is very experienced and helpful plus great personality. She served me well as a client. The storage area was impeccable.
Pam and Pam were terrific, communicative and professional!!
It was excellent. They need a raise
Marianne was the absolute best and made the process of getting our unit super easy!
Bery friendly service and very helpful
Super clean, super friendly, super helpful and Pam is super awesome!!
Pam was a great help, she was very respectful, very nice, and patient. Overall 5/5
Got a great deal on our second unit. Pam was wonderful.
Very clean and well managed.
Pam is great!! She was very helpful and very knowledgeable. Wonderful service
This is 1 of the cleanest storage places ever.
Ms. Pam was great, very nice and helped me out. Great service 👍🏾
Always nice and helpful stuff Pam is the best
Pam was excellent to work, very professional and answered all questions. The location very convenient and very clean!
Pam was absolutely amazing and so sweet! Helped give me a tour of the grounds to make sure I got the right sized unit and answered every question I threw her way! Security is amazing, not to mention everything is clean and brightly lit to see clearly! So glad I made this choice!
The folks at this location are always very helpful. Pam in particular is always very friendly and helps with whatever I need.
Thank you to Cindy at Highland Village Public Storage. My storage needs changed before I even moved in, and she worked magic to transfer me quickly with no additional charges! I highly recommend Cindy and this storage location!
Pam was really helpful. Great facility. Very clean
Pam was awesome! thanks for such great service 🥰
I came in to get some boxes and Pam was a huge help! She knew what size boxes and how many i needed for my move and she even suggested one of her units for what I may need to store and took me to look at it. Thank you Pam for all of your help and I will be back!!!
I was impressed with the service
Marianne was very helpful.
Marianne was awesome with her customer service! Nice location also
Great place and great customer service!
Marianne was helpful, although, she had quite a hard time hearing in the office space. It was quite loud from all of the echo in the room.
I tried to add an additional space to my existing account, but, it was going to cost me more as an existing customer rather than a new customer. So much for loyalty with public storage. That is extremely disappointing. Also, they are having issues with carts being stolen. The result is now, you must sign out a cart in the office, walk it through, then check it back in. Absurd!!! Basically, this now means you have no after hours access to a cart.
Not a happy customer, feeling hijacked with “insurance” and $200 month bill.
Marianne provided great, friendly service.
Ms. Marianne has excellent customer service she made the rental fast and easy.
John was great!He helped us with setting up our account and downloading the app.
Abby, John and Sandy were so helpful and friendly! Highly recommend storing here!
John, Abby, and Sandy were great and super helpful. All our questions were answered. (:
Abby was great and Marianne was also great Sandy helped me download the app. I actually asked if they were hiring it’s a fun place to store.
Abby gave me 10 star service they gave great service and were very accommodating would recommend to everyone!!!!
Mariane was very helpful with the app and helping me
The team Sandy and Abby was amazing gave me great customer service and great pricing!! I appreciate these ladies so much. Will always store here! Recommend to anyone that needs storage needs.
Sandy and Abby were helpful will store here again for sure great facility and people
New girl Abby and Sandy her helper were awesome! Great place to rent!
Abby was fantastic. Staff at this location are very helpful and patient!
Marie Make a great job, thank you so much
They had good customer service. Security was tight, requiring code entry for everything.
Marianne was AWESOME! So helpful and knowledgeable. This facility feels very safe and has great service!!!!
Excellent service. Thank you Talon!
Talon was very helpful even with it being his 3rd day he will do great !!!! Thanks to Sandy for helping too !!! Got the PS app downloaded as well
Sandy and Maryann were very helpful and welcoming. Perfect size storage for the stuff I need.
Marianne did a great job getting my second unit !!!