Me and my family have never had a storage before this was our first experience and it was the best Alyssa is very helpful.
Cassandra provided excellent service; she is a very attentive and kind person and resolved my problem very quickly.
Awesome experience with Cassandra! She is very knowledgeable with great customer service I recommend her 100%! She's a great asset to this company.
Well let me start by saying that public storage wouldn't be getting a good review from me if it wasn't for ALYSSA and I say that because I have been here for over 6 months and when I first moved in I had 2 storages in which Trevor was the manager at the time and e49 was one of my storages and I told him and told him about the walls on both sides of e49 were broken and anyone could get in the storages and I moved out on time but left my lock on the storage until Trevor could fix the walls but he never even attempted to I ended up going to home depot myself and buying some plywood and putting it up myself because I didn't want to just leave my storage and have someone break into the storages on either side of mine so because Trevor failed to do his job I not only bought the plywood and put it up but because my lock was on the storage to keep anyone else from getting in public storage says I owe for unit e49 that is total bs I did the next right thing I was moved out on time but they refuse to remove e49 from my account and say I owe. No I don't I did the job the manager should have done and you want to charge me. Anyways im only stating this because I had very low reviews to give public storage until recently when they finally employed a great manager (ALYSSA) she is very helpful and informative and she is always checking on the property or working on the property she makes sure to see that if something needs fixing she's on top of it. If a customer needs help she is not only eager to help them but will go the extra mile to make sure they are satisfied 100% , she's polite and respectful, she is by far the best manager they have had since my being here. She has wonderful customer skills and will try to help in anyway she possibly can to make sure the customer at the end of the day is 100% satisfied and their property is secure. So I was going to rate public storage a 2 but because of ALYSSA and only ALYSSA I now give public storage a 10. She exactly what public storage needs as a manager. So I want to say thank you ALYSSA for all you do to help and to make this property safe and secure for all customers. You awesome and hopefully corporate will see what a asset you are for them. Again thank you
Alyssa was and is very helpful patient and professional she made it feel very welcoming and she explained and answered all questions I had and also calls back when leave a message I do recommend this public storage on Camp Bowie Alyssa you rocks. Thank for great customer service.
Alyssa is very helpful! She always returns calls, in a timely manner and answers whatever questions I’ve had. Once she brought a bunch of trash bags over to my unit, when she noticed I was cleaning it out. She’s very observant and will call you & give you a heads up on any inconvenience, she might notice.
I’ve had my unit for almost two years now and she’s been the best property manager, they’ve had so far!
Today i had a great experience. my husband came up to store our anniversary extras. Ms.Alyssa was very helpful. she went out of her way to measure and assist my husband on storing our old dresser. she gives good advice and helped my husband plenty on deciding how to make our things uniform and proper. good luck on alyssa and her property! ive been passing by for months and the progress can be seen even from the road. im happy to see my things will be well taken care of and im so happy it doesn't look like a homeless shelter anymore!!
The The Public Storage manager was great. She helped me out a lot, and I appreciated her.
Easy and fast to get the storage I need!! The front desk clerk was prepared for my arrival already had the unit ready for rental and was a breath of fresh air
Lawri was amazing help. And she helped me alot
Super easy access anytime I wanted to enter. Never had any issues in over one year of renting our unit. Management always responded quickly to questions I had. Would definitely rent from them again and recommend this location.
Alyssa, was very polite, courteous and helpful in answering my questions regarding my storage. I would recommend anyone who has concerns or questions to speak with her. She is a great asset to the company!
Taryn is extremely helpful with what I needed. very friendly and nice. great employee..
Alyssa Was Very Polite And Very Helpful.Storage Was Clean & Ready For Us To Move Our Stuff In. I Recommend This Storage.
Areceli was superb! She will be the reason this location will shine! Very great spirit, Protect her! And get her a golf kart to ride in this heat!!!
I was down on my luck and needed some help. Xavier went above and beyond to look out for me today. It was greatly appreciated, and I recommend this location for anyone’s storage needs. Thank you 🙏🏻
My mom is an older woman who isn’t the most Tech savvy . Aracelia was super helpful and patient. She made the experience seamless and pleasant! 10 out 10 service!
Araceli was very helpful and nice
Fast and friendly service!
Trevor was amazing! He helped us secure our units and was so patient with us as we figured out some unexpected last minute situations. Thank you for making everything so easy and stress free.
Had an excellent experience with Trevor getting new rental. Really impressed, very knowledgeable and helpful. Really good customer service and personality. Highly recommend this location!
I enjoyed the customer service the manager is very helpful and professional
The facility is on point, sraff, always kind. #1 Stay paid up in full. If any possibilities of months up to the year at a time is the way to roll with Public storage.
a good place to store your stuff and good people to rent a storage space from
Management goes above and beyond. Extremely respectful and great customer service!
Edit: I again want to emphasize the genuine character of the gentleman that operates this facility. Every interaction you can tell he goes above and beyond. I highly recommend this facility because of him.
Trevor is doing a great job! Process was smooth, from the welcoming when I arrived, explaining unit size and pricing, down to payments and policies!!!
Trevor is always so helpful no matter what. He goes above and beyond for his customers!!!!!!!!!!
Thank you for your time and patience explaining the no cash policies. Trevor Jack gave several alternatives to paying cash. I appreciate the detailed information he was able to share. Thanks again!!!
Very clean, well managed, & maintained, property!
Araceli was the best! Great customer service
Trevor does a great job of keeping out the riff-raff and keeping up the property. Real talk, solid 💯.
Mr. Trevor was a great help showing me the unit rental process and explaining the prices and what I should expect next. Very clean and well maintained property, looking forward to future rentals at this location.
Zavala was super nice and extremely helpful. She is a great employee and should definitely get a raise. She went above and beyond to help me.
Trevor has always been helpful and courteous. The facility is clean and I felt like all of my belongings were safe while they were there.
My phone is off so I'm doing a review on someone else's Google im at Public storage at 8400 camp bowie and Trevor is the manager and he is the best, he is always friendly and knowledgeable and always in a good mood he is very understanding and always ready to help no matter what you may need out of all the employees that have worked here he is by far the best, very diligent and eager to do his job with a smile. Which goes a long way now days no one smiles at work but Trevor is, he has great customer skills and public storage is lucky to have him. Thank you Trevor for all your help.
Linda Luker C007
Thank God for the people here. Always have been helpful especially since I forget when my damn payments are do. Trevor just called me to remind me. I completely forgot. Also the spaces are great and they don't nag you at all!
Trevor is the best. He was extremely helpful in deciding what unit was best for all of our stuff. He set us up from start to finish! Visit him to get all your storage needs addressed!
Trevor the property manager was so helpful & informative with the storage units. 10/10 would recommend!!!!!
The guy at the front desk was nice and very helpful....he even tried to help me with my boxes ....I told him thank u...I got it....❤️❤️❤️
Jayne is so wonderful person to have to help move in thank you so much..I will stay at this place for awhile..
Great Service!, Stacy gives wonderful service, Go over option told be about the app, I knew nothing about. Love love Public Storage 🌟🌟🌟🌟🌟 service!
Stacy helped me out a ton. She was very knowledge and even went the extra mile to help me out. I rarely ever do reviews but that's just how great she was 10/10 stars. Thank you again Stacy.
This is the ONLY place to put your beloved furniture and keep sakes! With wonderful service from extremely knowledgeable and professional staff. Specifically ms Hope at the front desk. Ms hope is the person you want looking after all of your public storage needs. She’s very responsive and in touch with her customers. Ms hope is personable and such a joy! I look forward to talking with her every time I go to my unit!
Not sure if my first one went thru. Lauren is friendly professional and patient. She answered every question I had without making me feel slow.
Mannnnnnn mrs Amy did good job she came in the clutch and got my vehicle storage she’s a god send OMG good job Amy
Amy was such a help and a blessing for me today I’m so happy I found somewhere that feels like home thank you Guys
Amy very helpful all went well
Wonderful customer service would definitely recommend to others , Thank you so much for the help!