Public Storage Self-Storage Units at 18004 N Preston Road, Dallas, TX
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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10'x5'Online only price$ 56/moSmall 10'x5'- Climate Controlled
- Upstairs/elevator
$ 56/mo $75Best Price Label -
5'x10'Online only price$ 58/moSmall 5'x10'- Outside unit
- Drive-up access
$ 58/mo $78Best Price Label -
10'x7.5'Online only price$ 90/moMedium 10'x7.5'- Outside unit
- Drive-up access
$ 90/mo $120Best Price Label -
10'x7.5'Online only price$ 114/moMedium 10'x7.5'- Climate Controlled
- Inside unit
- 1st Floor
$ 114/mo $151Best Price Label -
10'x8'Online only price$ 124/moMedium 10'x8'- Climate Controlled
- Inside unit
- 1st Floor
$ 124/mo $165Best Price Label -
10'x15'Online only price$ 147/moLarge 10'x15'- Outside unit
- Drive-up access
$ 147/mo $196Best Price Label -
10'x15'Online only price$ 154/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 154/mo $205Best Price Label -
10'x20'Online only price$ 178/moLarge 10'x20'- Outside unit
- Drive-up access
$ 178/mo $237Best Price Label1 unit left! -
10'x25'Online only price$ 251/moLarge 10'x25'- Climate Controlled
- Upstairs/elevator
$ 251/mo $334Best Price Label -
10'x30'Online only price$ 321/moLarge 10'x30'- Outside unit
- 24 Hour access
$ 321/mo $427Best Price Label -
12'x30'Online only price$ 463/moLarge 12'x30'- Outside unit
- Drive-up access
$ 463/mo $618Best Price Label
Nearby Self-Storage Locations
Self Storage Near
500 Talbert Dr
Plano
TX
75093
Self Storage Near
3940 West Plano Pkwy
Plano
TX
75075
Self Storage Near
5920 W Plano Pkwy
Plano
TX
75093
Self Storage Near
3111 Keller Springs Rd
Carrollton
TX
75006
Self-Storage Near Dallas
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Dallas Storage Units Near the Junction of President George Bush and North Dallas Tollways
Storage units in Dallas are located at Frankford Road close to the junction of President George Bush and North Dallas tollways. Indoor climate controlled storage units and outdoor units with drive-up access are available in a variety of useful sizes. Just look for our Public Storage Orange rollup doors for cheap storage near University of Texas at Dallas.
Haggar Elementary School families looking to declutter can store recreational gear in a 5x10 storage unit for play at Katie Jackson or Rose Haggar parks. Behind the athletic equipment, hiking poles and boots, fishing tackle, kites, pool noodles and picnic gear, stow your holiday decor and off-season clothing. University students needing some more elbow room in tight living quarters can also use these handy storage rentals for books and materials not immediately needed for classes along with luggage, sports equipment and off-season items.
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. Capable of holding two rooms of furnishings, there just may be room to spare so you can tidy up all your home closets while you are already organizing.
Gallery Apartment residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen things. It's a great way to keep common areas uncluttered.
An outdoor 10x15 storage unit is ideal for stowing long canoes, kayaks and standup paddleboards because the drive-up access makes it possible to load and unload for paddling excursions on White Rock Creek. There will be plenty of room for camping and fishing gear along with your oars and paddles.
Homeowners around J.J. Pearce High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit, six rooms in a 10x25 storage unit or seven-plus rooms in a 10x30 storage unit. If you are in-between residences, one of these large storage rentals will be a good fit for your belongings while you house hunt for a new place.
Dallas Public Storage offers a range of indoor and outdoor storage options to meet your needs.
At this Dallas Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 232)
I had the pleasure of meeting Renauda today and she helped me get into my unit, as simple as it seems, I was a bit confused but she came right down and was "Johnny on the spot"....She has quite a personality and I would say, "Renauda's a keeper"....
Reanuda es una fantástica persona, que soluciona los problemas y hace más fácil la vida de las personas que la conocen, gracias Reanuda por estar en el escritorio de Public storage
This is the go to place. Renauda's bubbly hospitality is A-100!! Need space, this Public Storage is absolutely the best ya'll!!
Very good experience with this location. Renauda is great to work with and goes the extra mile.
Predatory Move-Out Practices Everyone's great when you're moving in but on move-out there was no one in the office (during stated business hours) and had to use the app. Moved out on the 1st and immediately got a bill for the entire month. I called to ask about prorating (had several PS units before, always prorated on move-out) and was told it should be prorated and he was going to look into it. Then I got a collections notice. I was told by the chat agent at PS that units are rented for the month, no prorating, and sent to collections after 14 days...and then the agent promptly disconnected, no further conversation.
Great customer service and prices. Renauda was very helpful at my checkout. Would definitely rent at this location again
Renauda is a super star! She goes out of her way to help & will make you laugh along the way. She always makes sure you’re taken care of. Please give her a raise!
Started renting here a few days ago, very last minute but Renauda was able to accommodate us with a larger storage rather than the option I chose online. She was nice, friendly and even walked us to our indoor unit so that we would be able to find it. She’s a manager for a reason. Great service.
Renaissance was incredibly helpful and made the process very easy!
Excellent service this is the place. I felt at ease working with Ms Rashaunda. Stop looking this is the place.
OMG... I had the best experience during the entire time I rented a storage space here.... Ms Renada is a jewel... she is so courteous, professional and helpful. The grounds are well kept and I wasn't afraid to be there by myself at any time. I recommend 👌 👏 👍.
Renauda was very helpful and nice clean property
Ms. Renauda rocks!, she's the best!, I appreciate her helping my friend Tina...Thank you very much..😁
Renauda was very friendly and helpful; made it an easy move in.
We had to change to a larger unit and Renauda was so helpful. She was kind and courteous. An excellent employee. I'd give her an extra star if I could.
Ms. Rashauda 18004 Preston Rd was & is outstanding! Miss Lady is extremely knowledgeable and understanding. She has proven that I can count on her! Appreciate you! We need more of you in this earth. Southern Hospitality at its finest. U Go Girl
It was late Sunday afternoon 4:30pm and I needed to get a storage unit asap. So I called customer service trying to find a location that would still be open, however, the rep informed me of their new contactless process thru an online reservation. So the rep helped me make the reservation and said all I need to do is make a payment online. In the process of completing the reservation, I made it all the way to the check out screen entered my payment info only to have the site crash! I immediately called cs back and they told me it’s a site wide issue and that I can only complete the reservation once the webpage is up and running. Boy was I in a pickle…Bc I needed a unit at that moment. So I dashed over to the closest Public Storage arriving at 5:02 (closing time 5:00) and met the front desk person leaving. Wait wait wait I yelled out my car window as I’m trying to park. We’re closed and I’ve already clocked out the agent replied. I jumped out explaining to her that I ran into an issue online and really needed to get a unit right now. Renauda (agent’s name) looked at me, smiled and said come on in I’ll help you out! She unlocked the closed door held the door open for me and invited me in. She was already closed and even had the doors locked. She didn’t have to help me. Sunday evening off of work, most people would be rushing home to go relax but NO NOT RENAUDA!! She stayed over and helped me get a unit! Now that’s what I call putting a customer first! That’s what I call EXCEPTIONAL customer service. Now a days….that’s VERY hard to experience. Thank you Renauda for making me smile and making my day!
I registered one space online, super simple. Immediately after I received an email with the essential info and a link for the app. The second was just as easy, but went face to face for that one. Service was excellent there as well.
Great customer service
Great customer service
I only had a short amount of time to find a storage facility and it was even on a holiday -Labor Day! This facility was OPEN on a holiday and I was greeted by Brittany who was more than accommodating and professional as she took me on a tour of the facility and clearly explained the lease before I signed anything. I am storing some of my belongings here while I search for a long-term residence and their climate-controlled facility was just what I was looking for. BUYER BEWARE!!! I rented my space on a Labor Day special so I got a great deal. I did not know that after about 6 months, they would increase my price. After another 3 months, they increased it again. Shady business practices if you ask me.
Renauda is so awesome at her job and has a very professional attitude. I love her personality! So happy that I came to this location today. I highly recommend coming here and asking for Renauda.
Great place highly recommend.
Renauda was awesome!
i went to get information and renuada gave me the help i need!
This will be my 3rd time at Public Storage and each and every time has always been a good experience.Renauda over on Preston@ Frankford location is AWESOME!!! Haven't met anybody in the customer service field like her in a long time and it's a welcome change🙂When Renauda and I talk it's like family and I love love love her Spirit always uplifting and Joyful.Public Storage we need more people like Renauda at each and everyone of your facility's.She goes above and beyond her duties to always solve an issue whatever it is and she makes sure that the customer is satisfied.She need's to be recognized for Employee of the Month heck why not employee of The Year😁.Thank you Renauda for sharing yourself with Me and All who step's in your presence.
Renauda was really nice person and she let me walk into office even though they were already closed and helped me with kindly manner
Omg Renauda (18004 N. Preston rd.) did such an amazing job. I came in the store for boxes and she was outstanding. Her services were above and beyond. Great work
The past 72 hours have been quite the stressful experience for my girlfriend and I. Drove from California to Dallas in a day and a half. Moved into an apartment complex that bait and switched us with false advertisement. Then we had to move out within 24 hours due to the condition of the apartment and complex. Unfortunately, the 5x10 that we needed for a month was already taken by the time we arrived. However, Public Storage’s awesome employee Renauda helped us find one at a nearby facility making sure we could get it in time. You’re a life saver! Thank you again! Can’t thank you enough with everything we’re still going through. Give that woman a raise boss! Will DEFIANTLY be recommending this facility when my family and friends follow us to Texas because of her. Never thought I could have that great of an experience at a storage unit facility. Outstanding hospitality!
Renauda is the best!!! She has been super helpful and very pleasant and well mannered. The best moving experience I've ever had. Thank you Renauda for being so helpful and going above and beyond for us!!!!
Renauda was extremely helpful. Presented various options that would suit my needs in a timely manner. Very personable manager.
Renauda is super helpful if i had to recommend a storage facility where ever Renauda is im going there !!!
Renauda great service very helpful fast and polite. you have a great company
Very delightful to work with!
The customer service here was top tier. I was having a very stressful moving day and was relieved once I met with Renauda. She was very nice, patient, sociable and made sure I was well taken care of. The process was easy and quick, and i’m so glad I chose this location! Would highly recommend!
Stopped in on 02/28 got excellent service from young lady on duty!
Why so many homeless people around the units? I’m afraid to pick up my stuff
Not only was the process simple and easy but Renauda was very friendly and helpful. Highly recommend this place.
stop by today just asking about renting, a space. Renauda was soo nice and helpful! She gave me all the information i need for when i come back. If your ever in the area, and looking for a storage unit, i would say stop over and see renauda.
Renauda at the front desk is very friendly as well as helpful. She is great to conversate with and has a very professional way of helping with what it is exactly I'm needing.. I am very satisfied with my business here at this storage and I highly recommend this location due to such amazing service.. thank you! Hopefully Renauda is recognized for such great work ethic!!!
can you store a vehicle
Easy in easy out no hassles.
Rwanda was excellent, friendly & knew her stuff! I highly recommend this Public Storage location!
Renauda's attention to detail at what we needed was astonishing her patients made us feel comfortable having just relocated from California. Public Storage made moving our family so much easier hats off!
Whitney was wonderful.
Great quick service- Whitney is a great manager - my experience has been great. Great location and easy access with great hours .
Stephanie was very helpful and professional grade A service. Also renauda and Whitney are very helpful
Let me say this, I have never been so down to leave a place I just spent my money on, in a amazing way lol! Renauda made this such a pleasant experience, her customer service is so remarkable and it truly shows how much she can handle herself under pressure. Due to some system issues, she couldn’t get me out in her normal timely matter. When I say the time didn’t matter because Renauda made it seem like I was talking to a family member, that’s how pleasant and easy it was to communicate to her. She obviously needs to have her own store. If I could have rated this experience a 10, I would have!! Renauda, thank you! As a first time storage buyer, I recommend y’all come here and specifically ask for Renauda, you won’t regret it!
The staff at the Preston location is exceptional !!! The new Manager, Renauda, plus 4 other employees made leasing a unit a very pleasant experience. Jessica - at corporate headquarters - also went above and beyond in a difficult situation to provide a specific unit in a timely manner. This company knows how to run a business. Today, service is what differentiates one business from another. Public Storage, in my opinion, knows that their "people" make their business what it is, and their employees are the best !
Stephanie was outstanding! Great customer service!
Joann and Renauda were super helpful to me today when I came in to pay my bill. They explained my charges with pleasant attitudes and lots of smiles. Signed, Cheryl Swann
Joann and renauda was amazing
were very helpful
I want to thank Stephanie and Renauda for such a pleasant experience, during a stressful time moving, having to obtain storage. Public Storage, you have two great employees!
Stephanie went above and beyond in helping us get into the exact unit at the best price in Dallas. After calling many places and getting all kinds of misinformation, we visited Public Storage and Stephanie quickly and efficiently let us know what our total cost would be. Moving is stressful but Stephanie made us smile and relax. We will definitely tell others about our experience and encourage them to use Public Storage.
Stephanie was outstanding. Even though her computer system was down she quickly and efficiently got me into my unit. She deserves a raise
Renauda was great, super nice and patient with me! Definitely recommend this location!
Stephanie was a great help. She was very professional and quick. Gave me a great deal.
Went in to discuss account with Stephanie she was very helpful. I would recommend this location it's clean and safe.
Stephanie was the employee that assisted us with a rental unit. She was professional, personable and patient. Stephanie was knowledgeable on all products and was equipped to answer all of our questions. We enjoyed our experience.
I actually love the service and i highly HIGHLY recommend going to this location for your storage needs plus i would recommend michael and he’s super nice and kind he’ll take great care of your storage I love his service
A wonderful time Michael was soooooo helpful and inviting too!
Just stopped in to consider options, but Michael was very friendly and informative! I would visit again for help with all my storage needs
Micheal was very friendly and helpful.
The person working there (Michael) was very nice when helping me. The entire process was easy and the service was amazing.
Clean and up to date facility, I felt really assured that I could leave my belongings in one of the units here. Michael was an excellent help! He was extremely informative and knowledgeable. I would recommend this location to anyone who needs a quality storage unit with quality staff.
Amazing storage unit and if you would like great customer service ask for Michael (Mikey) he’s an amazing person to work with. Truly recommend this location for your storage unit whether it’s for your business or personal keeping.
Michael and Misti were so great with helping find the space that I needed, even thought I had to go to another location to rent they helped me find the closets public storage to me that helped with my needs! Such helpful people and all around fantastic service!
Stephanie was super nice! Very helpful and quickly! Help with all my questions and I was in and out in 20 mins including the showing of the unit! Online use is super simple and very clean units!
Stephanie was excellent. So sweet
Michael was super helpful and fantastic!
Just what I needed at a reasonable price.
I stopped in at the front desk and spoke with Brittany. She was very helpful and kind, and she took time to make sure I was taken care of. I really appreciated her help. Great customer service.
Great customer service from Brittany went above and beyond with patience... I can be a little difficult and even when I wanted to look at the different size storages she still remained patient! Definitely will be recommending my friends and family!!!
Stephanie was very friendly & helpful
Stephanie was very helpful over the phone and in person. She is not the only person I’ve interacted with at this location, but she is most certainly the most personable.
Super friendly staff and very helpful - Thanks so much for all the help!!
Stephanie was wondeful and a big help I recommend you come to this location
Amazing customer service at this location! Becky is very helpful and kind! The property was nice and clean as well.
I went in to inquire about their boxes. Becky was so helpful and advised me which kind of boxes would be best. Top-notch customer service!
Becky was awesome, she got me in and out fast!
Customer service was excellent
Employee was very knowledgeable
Stephanie is an amazing lady, With great customer service.
This was the easiest and fastest rental I have ever made. Stephanie is very professional and polite. It was very nice working out exactly what I needed to store. She has the ability to work with me making sure she answered all my question along with acknowledging other clients as they entered the office. I will definitely recommend your facility to anyone that is looking to handle offsite storage.
Ed is awesome and helped me get my account straight for the upcoming year!
Good place to rent a space. Ed was very helpful.
Customer service was fantastic. Ed was very helpful and quick to help me out! Good place to go
ED CUSTOMER SERVICE WAS EXCELLENT AND I'M SO HAPPY TO BE APART OF THE LOCATION
THX STEPHANIE.GREAT AND FAST SERVICE. VERY HELPFUL AND FRIENDLY.HIGHLY RECOMMENDED.
I was a bit overwhelmed about how to looking into getting a storage space but the employee Lily was very helpful, kind, informative, and patient with me. She told me how my belongings will be safe, how the containers are climate controlled and offer covers for any furniture I have. It really kept my mind at ease knowing my belongings will be safe for the time being. It’s hard to find amazing employees with the knowledge and patience that they have and she was a gem.
Great customer service at this location. Stephanie helped me to rent a 10x10 unit and she made it so easy and smooth!! took me less than 15 mins to complete all the necessary paperwork and got my unit!! Thank you Stephanie.
Stephanie was great and I really enjoyed chatting with her. More importantly, she found me a medium climate controlled space that was priced better than the online deal I had seen for another facility. Deal is amazing on first two months which is all I should need it. I’ll update is upon check out!
Stephanie provided good service
Kristy was great to work with! Got what I needed and am now off to get more stuff done! Thanks for the great service Kristy!
Stephanie was great ... she facilitated without fuss my moving in to a larger unit than I had booked online ... thanks
Although the rate for my 7.5*10 non A/C unit was originally reasonable, the 10 dollar increase every 6 month or so has driven the rate up so that it now exceeds the asking price for the same size storage unit at a Public Storage in Southlake by almost 100 dollars. When I mentioned what Dallas/Preston site was charging me to person at Southlake they almost had a heart attack. If you're going to rent a unit from this location, be prepared to have that rate increased 10 or more at least yearly. Advice, don't stay too long and check out rates from other Public Storage sites in your area
Real simple and easy.... Thanks Stephanie!
Big shout to Kenesha !!! You rock !!! Love this location. Great monthly rates and Kenesha was very kind ,helpful and she made my rental process run smooth and fun with her sense of humor !!!!
Kenesha is great!
STEPHANIE IS THE PERFECT EMPLOYEE!
Just wanted to give a great BIG shout out to Stephanie, who was incredibly helpful and friendly. Stephanie made sure I had the right size unit based on the information I provided to her and thoroughly explained all of the pricing, terms and instructions on how to lock/unlock my unit with the cylinder style locks that they use. I truly appreciate great customer service, and the assistance provided to me by Stephanie was superb.... 🙂
The customer service is amazing and the property is always clean and well kept. Would recommend this location to family and friends for any packing or storage needs.
Not $1, it's $54.60 first month. Then $89.90 from then on. You welcome.
The property was super clean and nice, the employees were really nice and very helpful! Couldent ask for better service
Ashley was very helpful and friendly with getting us a storage space
Ashley has amazing customer service she was very helpful and the property is very nice too
Friendly people work
Ashley has excellent customer service!
I was in public Storage and Ed helped me reactivate my gate Code .
Taylor was super helpful and nice!
This Public Storage is awesome. I worked with Ashley when I came in for my appointment. She helped me find the right size storage for my needs. Ashley was soooooo nice and very personable. The process was too easy. I would highly recommend using this location for all Storage needs.
I love the great service I got from Ashley. My unit was clean and I received my unit quickly with no hassles! I would recommend this storage facility to everyone due to Ashley’s prompt attention to detail and she provided great customer service! Thank you!!!
Great place. Bigger than I expected. Very clean and well kept. Ashley at the desk was very nice, respectable and willing to take the time to show me the different units.
Rob and Jason were a Great help.Wonderful place for service.
I want to thank Ashley for her exceptional customer service. She displayed exemplary professionalism, courtesy, and respect for her company and clients. With employees like her the company is sure to be a success.
I recently moved to town and needed a public storage I could count on that was cheap and a nice place, I stopped by here to be greeted and treated with so much respect by the manager who was working. I'll definitely stick with this public storage and tell my friends and family about it!
Ashley, the manager, was extremely friendly and helpful. She had a beautiful smile and made me feel at home.
Moving from a non-climate controlled Public Storage facility to another location on Preston Road that had a similar size unit available that is climate controlled. Worked with Greg the Manager. He was polite, eager to serve and got me squared away for my move-in quickly. Walked out signed up and good to go. These guys are pros. Good price too!
Great experience!
I have used this place to store my car for few months. I picked this place because it's near to preston and convenient location. Also it was easy accessible. But the only thing I have against them is not clearing things how to cancel the lease when you are signing up. Like you have to give around 2weeks notice before you vacate. I ended up paying one month extra. Also why storage places doesn't allow customers to have their own keys. Those small keys costs us around $20.
She is a great representive of your company, very nice and knowledgeable about the facility. I will highly recommend Ashley and her property to anyone looking for storage space. Your doing a great job Ashley keep up the good work!!
Ashley was super helping me with my reservation on my new unit. Somebody give this girl a nice raise for getting me a super unit. Because of her professionalism i will recruit more individuals to lease her for the long haul. Give this girl a good raise or I will leave here. Al V Ramirez....1523 . ..
Friendly, helpful and well maintained. Two flat bed dollies are available to borrow anytime
When I first walked in, Ashley greeted me and helped me tremendously!! She answered all my questions and was very knowledgeable and professional. She is an asset to your company!!
I had a great experience with Ashley! Made it an easy interaction! Recommended.
Great space and help! Ashley has been extremely courteous and helpful to me with multiple units. Awesome!!
Ashley was informative in helping me with questions about reserving a space. Great customer service
Ashley was very informative, professional and helpful in opening a storgae unit today. Big thumbs up!
Tiffany was very helpful and she knew and knew her position very well..
Ashley has great customer service with attention to detail. The price is right.
Ashley was wonderful!
Great service
Ashley was great to work with. She gave me advice on other products I needed and was overall very nice and polite.
Ashley was awesome she was very helpful
She was very nice and polite in great customer service
Ashley is very helpful.
The customer service was very close to superb. Excellent and knowledgeable with exquisite prices. If you need cheap boxes this is absolutely the place to come.
Ashley was very helpful!!! Great costumer care, and prices were great!!
Great expierce had questions about size and locations Ashley behind the desk was a great help
Very professional and nice to customers. I appreciate this.
Ashley was a wonderful associate
Ashley was very helpful
The property manager was very helpful and considerate.
Young lady was very helpful and knowledgeable about the unit, and was patient with my grandmother who is little deaf
I was helped by a very cute lady named Ashley. She is wonderful
Ashley was very helpful in assisting me with my questions about storage, I would highly recommend this location to everyone!
Ashley was very nice and helpful
Ashley was very helpful and efficient.
Love the location and customer service is amazing!!
Well laid out and convenient facility.
Very friendly staff! Great service and safe!
Great customer service and really appreciated Kelly's help with all my questions s.... Thanks kelly....
I have been with Public Storage for a very long time now. The employee Rachel has always greeted me with a smile and professionalism. She always is cheerful no matter what and very helpful with new customers. I have seen her go above and beyond what I am sure is her job description. Public Storage you have a very good asset and it is Kelly..
A total Nightmare! My friends took a load to storage 2 days ago, Public Storage called me exactly as my friends used the gate code to get in the gate and the door. They wanted a payment of $411 I told them that it would be Fri before I could do it, she said fine and that was it.......BUT that wasnt it! She shut down the gate code at that time knowing my friends would be stuck in there! Office closes at 6pm but the gate stays open till 9pm! At 630 pm my friend calls and tells me that they cant get out! The security number that is listed on the gates did not answer until 11pm! Someone should have been doing security all the time.........here is the kicker... He said he had no control on the gates!!!! They were stuck in there until 9am the next morning!!! and PUBLIC Storage threatened them with the police! They charged me nearly 100 for late fees and I was only 6 days late.Needless to say we aremoving and sueing
Stephanie provided excellent customer service
I have worked with Stephanie for a few years now and she has shown me a lots and she's very professional in this job and I have gotten to understand what it is to be a Public Storage Property Management this is a very hard job but it is easy if you can keep up with all that it has to be done.
Stephanie is a good worker.
Ms Stephanie is very helpful and easy on the eyes
Kelly and Stephanie gave me excellent customer service. Highly recommended
Nate was great. This was the easiest rental ever. !!
Devin and Nate were very helpful, courteous, professional, and personable. I was able to get all the paperwork done quickly and efficiently.
Chiante at the storage place was a great joy to deal with and very helpful. Quick, knowledgeable and friendly.
Stellar!! Nate id awesome, incredibly knowledgeable and courteous !!
Nate helped me perfectly set my storage unit with perfect customer service.
Nate is very friendly and helped me a lot!
Thx Nate for great service.
What a pleasant experience renting my storage unit today from Public Storage. Nate was phenomenal! He was extremely helpful and informative on all aspects of the storage process and got me in and out in good time without rushing. I have rented from MANY different storage businesses through the years and Nate definitely tops my list as does Public Storage. I will be using them for all my future storage needs!
Good job Nate
Fast, friendly service from Nate
Travis knows his stuff. Quick, efficient and effective. Great customer service skills and a wonderful representative of Public Storage. Rent at this location and your wildest dreams will come true.
Nate and Kelly were so great and kind. public storage took great care of my things.
Zelena, informative and very nice customer service!
The manager Nate helped me open my storage unit..great service..
Sabrina answered all the questions I have and was very professional, great customer service!
Nate was great. Storage was very clean and organized
Great - unit was great and the staff was helpful!
Kelly gave me excellent customer service..
Hi I'm with Kellie working on my storage is giving me excellent service I would recommend ask for her if you ever need help
Ms. Kelly is so nice with lots of energy and thorough customer service. I will recommend this location to my parents. Thanks
great costumer services
Kelly was very helpful and knowledgeable. Upfront about fees and timely service. Flexible about appointment times.
Absolutely stellar!!! John C. Was very professional, attentive, and proactive.
Kelly was a great help made the process quick and easy great customer service.
Kelly is great!!
Great location! Professional and friendly staff.
my experience here was great. Brandon Smith helped me and he is truly an asset to the organization. very polite and professional.
Earlier today I went in and was given the best customer service from Brandon. He helped me get some necessary items for my move this week. He was very helpful and nice and it made me feel better about this transition to another state.
Patricia was wonderful! Great prices and incredible service. Definitely would recommend to anyone! :)
Kelly the manager was very helpful and accommodating. We would recommend her facility to others. Our son has a unit also and was the one who recommend Kelly and this facility to us..
The facility is clean, well-kept and pleasant. I believe my stored items are properly secured and will be collected in the same condition as I left them. However, the best part of my experience has been dealing with Arlene. She's knowledgeable, professional and has gone out of her way to accommodate requests and make recommendations. Arlene has a winning attitude! She’s consistently efficient but always adds a personal touch. It wouldn't be the same without her.
patricia is very knowledgeable about the complex and what the customer needs for there items. she was very understanding when I need to see more then one unit. I feel very comfortable with leaving my items there. customer service was awesome. you have an awesome employee and I hope she is a value to this company. thanks susan . p.s. I would recommend public storage because of an employee like patricia.
Friendly, proactive service during the rental process and convenient location. What more do you look for when renting something as boring as a storage unit? Recommended. Update - I've now rented my second unit from them this year. Kelly was very helpful and organized, and the facility is just as convenient as it was before. Quality operation!
Kelly was a great person and runs the property great and keeps it clean and well maintained, this is one of my favorite properties keep up the great work!
Thanks to Kelly my stuff is not going anywhere else
Patricia was courteous and kind. She was informative and efficient. I was fine in less than 30 mins. She made me feel like public storage was the best idea for me.
Izzy what a awesome employee to help customers. Izzy thank you for your professional support and help, we need more ppl like you . Awesome
Kelly...has been excellent with any questions or problems concerning my storage unit.
awesome job
From the minute I reserved my unit online to the moment I moved things in, the experience was a breeze with the help of Patricia. She had everything ready to go and I was in and out in a breeze. Great service! Would highly recommend to anyone who is looking for a storage space.
I was definitely impressed with the manager at this facility. Kelly was thorough in her description of the property and the rules and regs. It was easy to tell that Kelly took pride in her job and her storage facility. Looks like I made a great choice in coming here.
I love this storage facility. The property is kept clean. The manager, Kelly is always on site, with that trash can, and broom, walking and observing. That alone makes me feel like my stuff is safer. Just because it's in storage does not mean that it has no value. Even if it's only my grandson's clothes and toys. It's valuable to me. And it's safe.
I have been using this facility for almost two years and I can just give two thumbs up for both Kelly and Patricia. They are wonderful with helping me with my storage needs and I can just share this great services by them with any one that is looking for a storage place with great management. very recommended
Excellent stuff and willing to go extra mile to help and assist
Kelly is just great. She has introduced everything to me patiently and clearly. The service was a really nice experience because of her and the fine facility there. Highly recommended.
Kelly helped me transfer to a larger unit when I needed more space. She had a cart ready and it really made the move easier than I thought.
We kept our company files at this location for many years and any time that we needed anything Kelly has been there to help us out. We would highly recommend anyone use this facility, as Kelly tries to go above and beyond to help if possible.
Kelly was the best salesperson I have dealt with for years. Great Job
Kelly is awesome! The facility is ALWAYS clean and if she knows you are on the property, she makes it a point to come say hello. That is customer service at its best!! Don't transfer her to another property and don't let her leave. She gives Public Storage a good name.
Kelly is awesome! Thank you for making renting a storage so easy and painless!
Kelly is a very nice and helpful. She helped me fix the lock of my unit for free. I highly recommend this storage place!
Bill was very professional and helpful. He helped me get the accessories that I need and provided helpful information. The whole process toll less than 10 minutes. I am very satisfied with the customer service I received at Public Storage.
Kelly was outstanding. She is friendly and very outgoing ! She made sure I had the right size space and got me checked out quickly... I was very happy to have found her and her location.
Completely satisfied with the helpfulness of Kelly. She went above and beyond in meeting my needs. Thank you very much. Could not be more happy to recommend this location to anyone.