Great staff here! Woman inside was fantastic and even took me to see my new space before I rented.
This place is filthy and the customer service is zero stars. It smells like rodents and dust, dirt, and pine needles get into the units because the facility is beyond not modern and is somewhere BigFoot would rent from. I lost my jacket, keys, wallet, and cellphone on the TriMet because Portland area folk like to steal and despite explaining my situation to the cavewoman that works here she decided to write me up to corporate for attempting to cut MY lock that I paid for in order to get back into MY unit so I could get my work equipment . I had to cancel work with my clients all that week because I had no access to my work equipment and had to try and explain the situation to them. I had to wait for my new debit card which then allowed me to get back into my storage unit once I was able to pay for a replacement ID from the DMV because the person that works here refused to cut my lock unless I had my ID despite the fact I came here weekly so she definitely knew who I was, they already had my ID on file from when I signed into a contract in the beginning. I could identify literally everything that was in the storage unit without even seeing it. It was a total nightmare of a situation and cost me a half months income and the person that works here could have cared less and threatened to call the police when I brought a file from Ace Hardware to cut MY lock off. She did not care at all about my situation. It was one of those grey areas in life where you get the short end of the straw and it 100% did not have to be that way. I work all up and down the west coast and even into the Midwest states. I will NEVER rent from a Public Storage location ever again.
This storage facility has the lowest price around. The staff are quite friendly and helpful. We have an inside unit, but still it's easily accessible. The best part is their new app which makes it super easy to get inside with your phone, without having to punch in a code every time.
Great service & price. Everything explained clearly, easy access, auto pay, & clean.
Another person took my unit on Move In day and Kaylah went above and beyond to find a solution since I had arrived expecting to be able to move in
Brenden was on site and was a huge help!
Close to home and easy access to store
Helpful workers. Small turning radius for UHaul, but it worked out o.k.
Super friendly and helpful folks!
Great experience at this public storage facility. Clean and nothing disturbed while there everything was perfect. Shaneil was always very helpful and pleasant to work with. Thank you for a great experience.
Danielle was very helpful in sorting out my needs in regards to storage areas on her and other Public Storage properties. I have always trusted Public Storgae and will continue to look to them for my extra storage needs.
Great experience getting a storage unit today. Brendan helped me out and walked through everything to make it easy and clear. Came in at the perfect time for the half off sale too. Score!
The McEwan Rd location is great! Awesome customer service. Clean location and easy access. Great to work with!!!!! Ashley was absolutely wonderful!!!!!
Son una basura de personal e estado esperando a que me den mi código de acseso y no están abiertas ni una oficina y ya Ise mi contrato ase 3 días
Rent a unit here for more than two years. Jan really takes the extra mile to help customers.
Jan is awesome. Very informative and helpful. She made my rental so easy.
My unit got hit twice. As other reviewers noted, there is only one camera on site and it's not very good. If you need to store valuable items, I would look elsewhere.