Sabrina was great. Made it easy to understand everything we needed to do and know. Would recommend to anyone
Working with Sabrina G and Jessica was great. Worked through some tricky issues but did with a smile. Thank you!
DJ helped me out quickly and perfessionally. Amazing service!
Great experience here! DJ is just the best. Give this guy a raise! Super nice, very knowledgeable in the rental process and he has an attention to detail! 10/10 would recommend
I can’t thank DJ and Diane enough for making such a stressful situation go seamless. Their customer service goes above and beyond. I would definitely recommend public storage!
Go up there and talk to DJ. He was really helpful helping me find the right unit and explaining everything. Its a
convenient location and overall, I felt my belongings were very safe.
Process was easy, DJ and Diane were very informative! Highly recommended!
Excellent service. I needed a unit the same day and the process was quick at an affordable price.
Sabrina G, did wonderful job helping me to cancel the insurance that I did not need. Saved me 15.00$. Thanks again.
Love the people and they have great service
Awesome people
Amazing service💖
This storage facility is excellent! The property is very clean, secure, and easy to access. The staff is professional, helpful, and always willing to answer questions. Pricing is fair, Highly recommend this place to anyone looking for storage! Shout out to DJ!!!!
I’ve got to give a huge shout-out to my friend DJ!!! who works here—he really takes care of this place and the customers. The storage units are clean, secure, and easy to get to. If you’re looking for storage, this is where you want to be. You’ll be in good hands!
Super easy access with the app. Unit was ready when I arrived as promised.
Good service. Cooper was very helpful.
It was very easy and simple. I got my storage all in a matter of 30 mins online and was available the next day. The app is also super easy and user friendly. Definitely recommend.
I went to the office for assistance and Justin readily assisted. He was very friendly, respectful and genuine.
I had an outstanding experience with this storage facility! The unit I rented was impeccably clean, which immediately gave me peace of mind. A huge shoutout to DJ, the manager, who went above and beyond with exceptional customer service. DJ was incredibly knowledgeable and took the time to answer all of my questions thoroughly, ensuring I felt confident and well-informed. It’s rare to find such a combination of professionalism, care, and cleanliness in one place. Highly recommend!
Five stars all around for Public Storage, but especially for DJ! He was super helpful in every way. From showing us around, to renting a unit, to getting us all of the information we needed, he truly went above and beyond. Can’t thank him enough!
Cooper is amazing! He made my experience in getting my unit easy.
Cooper is the best! Great customer service!
Cooper went above and beyond to help…would recommend.
A big thank you to Cooper over the last few months, he has been very kind and easy to work with. Much appreciated!
It’s a sad day when we have to come to a agreement and say we have to part ways at this location after being here for well over twenty plus years as loyal tenants from back when Don and Bev ran it as safe guard storage we only had one problem a year ago when someone was was breaking into many of the units and hit our unit as well but we weren’t letting that make us feel that we needed to pack up and move out but instead staying because we liked this location it was convenient to us because it was close to us. We feel that since public storage took over we have had our renters rates increase
significantly every few months and it doesn’t feel right as a loyal renter for that many years to pay over $240 a month it may be for some but just not for us anymore.
DJ was extremely helpful in helping me get the rental sorted out. Have nothing but good things to say about him
Had an auction issue , came down to the wire.. I got in and the property manager (Cooper) really got things straightened out. He and his boss actually worked with me to remedy things. I appreciate his boss taking a minute to stop the auction process.. It's my whole life and I appreciate that they cared for one.. And am grateful for Cooper actually making it happen.. Thank you both...T
DJ provided exceptional assistance and was incredibly kind in helping me secure my storage unit.
DJ was Very knowledgeable and helpful with informing us of how the units work!
DJ did a great job with my service. I'm glad I picked Public Storage.
Was greated by most personal employee.want to thank you to the person who help me threw the property info on leaving my unit .the site manager was very helpful and professional.
Everyone was Very Friendly and Helpful, And being from outer town, I Enjoyed the Moment
Had a roof leak and Cooper was extremely proactive about getting us into another unit and giving me a couple days to move everything! Wish all your employees were as nice and accommodating as he is!
Great customer service !! Easy to talk to and is a great asset to your business!!!
Cooper helped me set up my acct and walked me through the entire process! He is wonderful!!
Cooper at public storage made it simple to work with here at this location. Quick and efficient. Also very courteous
very helpful staff & up front about rental policy's & prices
Copper is ammmmmmaaaaazzzzziiinnngggg if life’s struggles weren’t getting me down as it was he mad things a little easier by being selfless with my situation and did the up post to help me in the best that he could with in his realm of job dutys
Cooper was very knowledgeable and easy to work with. I am confident that he provided me accurate information. He represented the company well. 👍🏼
DJ was amazing ! Very professional and courteous!!! Made everything so easy !
DJ was great knows what he's doing and above all knows what he's talking about with no bullshit! Great place!
I had a fantastic experience with DJ. He was not only incredibly kind but also made the process fast and easy. Highly recommend!
DJ was very kind and helpful! Great service!
DJ provided great service!
Alicia made the whole transaction quick and fat.
I have interacted with several storage companies over the years, and I can confidently say that the Public Storage location on 144th Street has been the best by far. My experience at this facility has been outstanding, largely due to the exceptional service provided by DJ. From the moment I walked in, DJ was incredibly helpful, taking the time to thoroughly explain all the details and options available to me. He was not only informative but also ensured that I fully understood everything before moving forward. What stood out the most was DJ's professionalism; he was polite, respectful, and never made me feel rushed, even when I had multiple questions. His patient and considerate approach made a significant difference in my overall experience, and I left feeling confident that I had made the right choice with Public Storage. This level of customer service is truly rare, and it has set a new standard for me when it comes to storage companies.
Never experienced such a hassle-free, accommodating and exceptional customer service at a storage facility as I have at the 144th st location. Ben and DJ were helpful from the very start to the last day of my storage unit. Ben had walked me through the easiest method of payment processing and assisted when I had an issue with the gate opening(my error on the app). When I reached out to let them know my last day of usage, DJ seamlessly took care of the final invoice and received the confirmation email swiftly upon our conversation. Their attitude, patience and knowledge made this storage experience a template by which all business personnel facing customers should mimic. Without doubt, the next time I am in need of a storage unit, the 144th st location will be my go-to.
Worst experience they changed the price on me and didn't honor the 2nd month free deal I signed up for the manager DJ has accused me wow
I have only dealt with DJ...so i cannot speak for the other employees! However DJ was very helpful and informative! I appreciated that he was polite and respectful!
Very friendly and patient with a positive attitude !
Customer service was great. Ben and DJ were extremely helpful.
Dj is very good at his job and helpful
Clean and secure, quick sign up process
What is delight it was working with DJ. He was very professional knowledgeable and got all of my issues taken care of in a
Thank you for having him as an employee
I came in needing to update information related to the vehicle I was storing, and the customer service counter rep DJ was able to get things done in a professional and friendly manner. Much appreciated!
Love working with Ben! He was professional and easy to work with!
The manager, Ben, was a delight to work with!!
Ben was very professional!
Benjamin and DJ were super easy to work with and friendly! Thank you Ben and DJ!
Ben and DJ did so great helping me!
DJ is awesome to work with.
DJ and Zack were awesome at handling my needs
Great customer service. Stopped in to make payment and the gentleman working went over and above to let me know my unit was not secure and gave me something to attach to make sure my storage locker was secure and safe. Thank you guys again for the help.
DJ
IS THE BEST WORK I HAVE MET AT PUBLIC STORAGE.!
Great customer service! DJ was so helpful!
This has been amazing! Love stopin just to say hi. Property is always clean never had any issues. If you are needing storage this is the place. Not only amazing customer service but a clean place.
Evan was so nice and helpful! Great place, great people!
The staff here have been great - super accommodating and flexible. I would definitely recommend!